Hôtel Palace Royal Centre-Ville Québec par JARO

Name: Hôtel Palace Royal Centre-Ville Québec par JARO
Address: 775 Honoré-Mercier, Upper Town, Québec City, Agglomération de Québec, Canada, Québec City, Capitale-Nationale, CA
Price range: $148–$758 per night
Rating: 8.18

$204

/ night

Avg. for September

Hôtel Palace Royal Centre-Ville Québec par JARO - Image 1

Hôtel Palace Royal Centre-Ville Québec par JARO - Room

Hôtel Palace Royal Centre-Ville Québec par JARO - Lobby

Select dates to see prices and availability

$204

/ night

Avg. for September

Monthly average prices

Nightly prices at Hôtel Palace Royal Centre-Ville Québec par JARO average $133 in March, the cheapest month, and $233 in August, the most expensive, based on the last 12 months.

Average nightly price at Hôtel Palace Royal Centre-Ville Québec par JARO by month, last 12 months (USD)
Month	Average price
January	$138
February	$176
March	$133
April	$135
May	$177
June	$195
July	$223
August	$233
September	$204
October	$204
November	$145
December	$214

Most expensive: August (~$233)

Cheapest: March (~$133)

About this property

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.

Amenities

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.

Business amenities

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Québec City? This hotel has 4502 square feet (418 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Beffroi Steak House, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 234 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Location

A stay at Hôtel Palace Royal Centre-Ville par JARO places you in the heart of Québec City, within a 15-minute walk of Château Frontenac and Quartier Petit Champlain. This hotel is 0.3 mi (0.6 km) from Quebec City Convention Center and 0.4 mi (0.6 km) from Grande Allée.

What's nearby

Saint-Jean Street(0.1 miles)
Place d'Youville(0.1 miles)
Théâtre Capitole(0.1 miles)
Palais Montcalm(0.1 miles)
Esplanade Park(0.2 miles)
Tourny Fountain(0.3 miles)
Parliament Building(0.3 miles)
Hôtel-Dieu de Québec(0.3 miles)
Morrin Centre(0.3 miles)
Quebec City Convention Center(0.3 miles)
Porte St. Louis(0.4 miles)
Battlefields Park(0.4 miles)
Grande Allée(0.4 miles)
Observatoire de la Capitale(0.4 miles)
Quebec City Town Hall(0.5 miles)
The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB)(9.2 miles)

Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning

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Location

775 Honoré-Mercier, Upper Town, Québec City, Agglomération de Québec, Canada

Saint-Jean Street (0.1 miles)

Place d'Youville (0.1 miles)

Théâtre Capitole (0.1 miles)

Palais Montcalm (0.1 miles)

Esplanade Park (0.2 miles)

Tourny Fountain (0.3 miles)

More location info

Room options

Suite with Panoramic City View, 1 King Bed

Room details

1 King Bed

Sleeps 2

527 ft²

Air Conditioning

Heating

Separate Living Room

Suite, 1 Bedroom

Room details

1 Queen Bed

Sleeps 2

398 ft²

Air Conditioning

Heating

Refrigerator

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-Bed

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

322 ft²

Air Conditioning

Heating

Separate Living Room

Interior Garden Balcony Suite, 1 Queen Bed and 1 Queen Murphy Bed

Room details

1 Queen Bed

and

1 Murphy Bed

Sleeps 4

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Living Room

Signature Room, 1 King Bed and Sofa-Bed

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

398 ft²

Air Conditioning

Heating

Refrigerator

Suite, 1 Queen Bed and Sofa-Bed (Interior)

Room details

1 Queen Bed

and

1 Sofa Bed

Sleeps 4

419 ft²

Air Conditioning

Heating

Refrigerator

Classic Room, 1 Queen Bed and Glass Shower

Room details

1 Queen Bed

Sleeps 2

279 ft²

Air Conditioning

Heating

Refrigerator

Classic Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

301 ft²

Air Conditioning

Heating

Refrigerator

Classic Room, 1 Queen Bed, Interior

Room details

1 Queen Bed

Sleeps 2

301 ft²

Air Conditioning

Heating

Refrigerator

Exterior View Suite, 1 Queen Bed and Sofa-Bed

Room details

1 Queen Bed

and

1 Sofa Bed

Sleeps 4

398 ft²

Air Conditioning

Heating

Separate Living Room

Interior Garden Balcony Suite, 1 King Bed with Sofa-Bed

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Living Room

City View Family Suite, 2 Queen Beds and Sofa-Bed

Room details

2 Queen Beds

and

1 Sofa Bed

Sleeps 6

549 ft²

Air Conditioning

Heating

Separate Living Room

Exterior View Suite, 1 Queen Bed and 1 Queen Murphy Bed

Room details

1 Queen Bed

and

1 Murphy Bed

Sleeps 4

Air Conditioning

Heating

Separate Living Room

Signature Room, 1 Queen Bed and Sofa-Bed

Room details

1 Queen Bed

and

1 Sofa Bed

Sleeps 4

355 ft²

Separate Dining Area

Air Conditioning

Heating

Refrigerator

Interior Garden Balcony Family Suite, 2 Queen Beds and Sofa-Bed

Room details

2 Queen Beds

and

1 Sofa Bed

Sleeps 6

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Living Room

Interior Garden Balcony Suite, 1 Queen Bed with Sofa-Bed

Room details

1 Queen Bed

and

1 Sofa Bed

Sleeps 4

419 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Separate Living Room

Exterior View Family Suite, 2 Queen and 1 Sofa Bed

Room details

2 Queen Beds

and

1 Sofa Bed

Sleeps 6

549 ft²

Air Conditioning

Heating

Separate Living Room

Classic Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

301 ft²

Air Conditioning

Heating

Refrigerator

Guest reviews

8.2

Very good

Based on 4,032 verified reviews

Who stays here?

Business

11%

Couple

34%

Family

45%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Hôtel Palace Royal Centre-Ville Québec par JARO wins praise for its unbeatable, walkable Old Québec location, spacious suites with unique interior balconies over the pool, and generally friendly staff, creating a convenient base for sightseeing and family stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Common downsides include dated room decor, limited outlets and weak Wi-Fi, plus atrium-facing rooms that can have strong chlorine smells and noise from evening live music until around 9:30pm. Cleanliness and housekeeping feel inconsistent, with several reports of dirty bathrooms or ants and a reduced service schedule rather than daily tidying. Expect a late 5 pm check-in with occasional long lines, an underground garage that is paid and tight to navigate, and on-site dining feedback that ranges from excellent to disappointing. Overall, it suits travelers prioritizing location and the pool atmosphere over modern finishes and full-service polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout indoor atrium with pool and hot tub, sometimes with live music; it can be crowded, chlorine smells are noted, floors may be slippery, and the hot tub has been closed at times. Underground parking is on-site but paid and tight to access; luggage carts and doorman/valet support are limited.

Related guest reviews

Jonathan

Mar 1, 2026

Stayed 2 nights

Luggage carts are unavailable to guests even if we can see 10 of them sitting there.

Heather

Nov 2, 2025

Stayed 1 night

The room was clean The staff was nice Good location The blackout curtains were broken Chlorine smell in the room. I guess that’s normal since the room had a balcony looking one pool

Meghan

Dec 30, 2025

Stayed 1 night

Lovely hotel , and room , amazing view and pool , wonderful location

Elizabeth

Oct 10, 2025

Stayed 4 nights

Walkable if you don't mind hills; clean, spacious room; concierge rarely on duty; parking garage is available, access is "interesting" with tight corners !

Catherine

Sep 7, 2025

Stayed 1 night

Nice hotel. Rooms were quite large. 10-minute walk from old Québec, so an ideal location. Our indoor parking pass was valid until 2 pm the day of our departure, which was convenient. Our room had a balcony overlooking the pool. There was a fairly strong chlorine smell if you opened up the balcony door, so if you are sensitive to chlorine, I would ask for a room that doesn't look out onto the atrium.

Jesse

Feb 9, 2026

Stayed 2 nights

Poop? on the bathroom wall, used soap bar in the shower, used linens on the bed and "no more" when I called the desk. A second call resulted in new sheets, but only one torn blanket available. The suite was TINY, had to climb on beds to get out of eachothers way. The pool was cute and they had live music

Pierre

Jan 12, 2026

Stayed 2 nights

Escslier de l'hôtel tres bizarre... pas moyen de passer du stationnement sous-terrain au étages sans passer par l'extérieur. Mais, très belle hôtel, notre suite familiale avec vu sur la piscine etait très bien... nous allons le recommander et surtout, y retourner.

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Shahnee Lagor

Dec 29, 2025

Stayed 3 nights

This hotel was in a perfect location to everything we wanted to do on vacation. The hotel was clean, the staff was super friendly and the room was big enough with a great view. Enjoyed the restaurant, pool, jacuzzi and the parking garage was very convenient.

Brenda

Nov 17, 2025

Stayed 1 night

The room was clean but outdated. The pool and hot tub area were fairly clean but small and pretty crowded. The floor around the pool was constantly soaked and very slippery. I worried for safety as I walked around the pool to get a towel. Definitely not impressed. The front desk staff were friendly and professional.

Pierre

Nov 21, 2025

Stayed 3 nights

Hot Tub was under repair.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms very clean, but multiple reviews cite dirty or moldy bathrooms, ants, and odors. Housekeeping is not daily by default, leading some to feel cleanliness and upkeep are inconsistent.

Related guest reviews

Marie-Claude

Jan 30, 2026

Stayed 1 night

La salle de bain vraiment pas propre les rideaux décroché dans la haut. Il ont vraiment besoin refaire les chambres l'hôtel à besoin d'amour.

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Jennifer

Nov 13, 2025

Stayed 3 nights

Hotel was nice especially the pool area. Room was dated but we woke up to ants in our bathroom. While investigating to see where they were coming from I also noticed toe nail clippings which were definitely not mine. I told the front desk about the ants in the morning and when we returned from our day out there were still ants. Instead of offering a different room they came and sprayed a harsh smelling bug spray so we had to leave for a while till the smell dissipated. TV in sitting area didn’t work, phone in bedroom didn’t work, white stains on couch. Staff didn’t really go above and beyond for anything. Disappointed.

Judy

Aug 18, 2025

Stayed 4 nights

Liked everything except for the cleanliness. Drinking glasses were so disgustingly dirty , bedspread and the bathroom walls were dirty.

Janice

Jan 2, 2026

Stayed 5 nights

The restaurant was fantastic and the staff in the lounge were great! The rooms could have been cleaner, The tub was dirty and there was mold in the sink. But we cleaned it and moved on.

Kyle

Sep 29, 2025

Stayed 2 nights

Room was filthy when we entered. Had to have house cleaning clean whole bath area. Hair on floor and sink filthy.

Jesse

Feb 9, 2026

Stayed 2 nights

Ulrike

Oct 15, 2025

Stayed 3 nights

Die Unterkunft liegt sehr günstig, um alle Sehenswürdigkeiten in der Altstadt zu Fuß zu erreichen. Unser Zimmer war recht groß und hatte zum Glück ein Fenster nach außen. Bei den innenliegenden Zimmer hätte uns der starke Chlorgeruch vom Pool gestört. Das (nicht inkludierte) Frühstück im hoteleigenen Restaurant war sehr gut, besonders hervorzuheben ist die große Auswahl an frischem Obst. Was uns sehr gestört hat, war das extrem schlechte WiFi und die fehlenden Lademöglichkeiten im Zimmer - man fühlte sich mindesten 10 Jahre zurückversetzt. Auch dass die Betten erst nach zwei Nächten gemacht sowie fehlende Handtücher ersetzt werden, fanden wir dem Preis nicht angemessen.

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Christopher

Dec 22, 2025

Stayed 2 nights

The clean room smell fresh.

Marie

Oct 7, 2025

Stayed 3 nights

Great location just outside the gate to Old Quebec which made driving to the hotel much easier than if we stayed inside the wall. Nice hotel. We found it disappointing that the towels weren’t changed, glasses replaced and beds made everyday for the price we paid. We had the same drinking glasses for 3 days.

GAIL

Oct 19, 2025

Stayed 3 nights

Location wins at this hotel but cleanliness - not so much. The hotel is dated and the bathroom and towels were sub par. Our “non-smoking” room smelled strongly of smoke. Overall it was “fine” but I hate a dirty shower so would not stay again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with unique interior balconies and some great city views; beds are often comfortable. Several note dated decor, limited outlets and weak Wi-Fi; atrium-facing rooms may have chlorine smells and live-music noise, and some report temperature or sofa-bed comfort issues.

Related guest reviews

Brigitte

Nov 20, 2025

Stayed 1 night

Le matelas dans le divan lit n'est pas vraiment confortable et la nuit a été difficile

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Dianne

Sep 15, 2025

Stayed 3 nights

Very nice hotel. We stayed in an interior room, which all had a balcony overlooking the pool & hot tub.

Douglas

Oct 1, 2025

Stayed 3 nights

Very much enjoyed the balcony suites at the Hotel Palace Royale. Rooms were spacious, clean and the bed was SO comfortable. Old Quebec was steps away. Staff was friendly and informative. Would stay there again.

Heather

Nov 2, 2025

Stayed 1 night

The room was clean The staff was nice Good location The blackout curtains were broken Chlorine smell in the room. I guess that’s normal since the room had a balcony looking one pool

Marie-Eve

Oct 31, 2025

Stayed 3 nights

La chambre était bien. Pour ce qui est de la température, il faisait soit très froid ou très chaud.

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Delena

Oct 21, 2025

Stayed 2 nights

The suite was clean and spacious, the indoor balconies/garden/pool are beautiful and well maintained. The room service was very quick (breakfast was really good, dinner was mediocre). Additionally all of the staff spoke English which made things very easy for us. Note there is live music playing on the stage in the atrium until 9:30PM on certain nights though, so be aware of this if you have young kids or you would like to be in bed early as it is very loud.

Jay

Oct 26, 2025

Stayed 2 nights

The property is in a great location, the pool/spa in the atrium was nice. The only negative was the first room we checked into was too hot. Maintenance came out and couldn't get it to cool off so we ended up moving into a different room.

Uri

Aug 29, 2025

Stayed 1 night

The hotel has a great location. The rooms are sufficiently big but feel a bit dated (the furniture, no chargers, usb or easy access outlets, older lamps, older TV cable, wifi comes and goes, etc). The unique indoor pool is a nice touch for the families!

Ulrike

Oct 15, 2025

Stayed 3 nights

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Kelly

Oct 3, 2025

Stayed 2 nights

Large room, very comfortable bed, great location—walkable to old Quebec City, shops, restaurants, etc.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with standout concierge and bell staff. However, guests report long lines and a late 5 pm check-in, occasional rudeness or unresponsiveness, and service or billing hiccups.

Related guest reviews

Jonathan

Mar 1, 2026

Stayed 2 nights

Luggage carts are unavailable to guests even if we can see 10 of them sitting there.

Noelle

Dec 1, 2025

Stayed 3 nights

Check in was quick and easy, staff was great and room was very clean. Super convenient location!

Melvin

Oct 3, 2025

Stayed 2 nights

Great Staff

Donna

Sep 29, 2025

Stayed 2 nights

This hotel was wonderful, helpful staff, quick check-in and check-out, concierge was wonderful in helping get taxi wuickly

Clara

Sep 17, 2025

Stayed 1 night

This is the worse hotel I have ever stayed at. The front desk staff was unacceptable. They treated me with attitude and rudeness.

Kim

Sep 17, 2025

Stayed 3 nights

The man on the the desk for travel and information was incredible,, can't remember his name but he worked from 7 am to 7 pm

Francois

Nov 30, 2025

Stayed 1 night

Th ehotel now sits on his reputation and location. The sink was cracked and dirt set in the sink crack which is unsanitary. The batch under sink was dirty. It is old and needs to be looked into. If you want to be seen as a 5 stars hotel don'T just act like one but be true to it in every details. I have to wait 45 minutes just to check in and the lady did not know how to make me pay only the deposit so I paid full stay instead.

Bette Jo

Sep 25, 2025

Stayed 1 night

We were very disappointed with the check-in time being 5 pm. If we wanted to get a check-in time of around 1 - 2 pm we needed to pay another $50 when we had already paid $340 for the room. I would not go back there for that reason. Check-in was guaranteed for 5 pm but check-out was still 11 am.

Alan

Oct 22, 2025

Stayed 3 nights

5pm check in is ridiculous. Huge check in lineup when we arrived at 5:15pm. Extra cost for bath robes also ridiculous.Bar was like a brasserie. Rooms were clean but dated. Best part was the restaurant. Won’t stay there again.

Gabriela Patrycja

Oct 13, 2025

Stayed 2 nights

Toilet floor was very dirty and requested cleaning and it was not done. At reception, one of the staff was rude at check in as a debit card was used and had to insist on getting the receipt as she refused to provide one. Normally a $100 hold back for a credit card but this hotel reception decided to take $300 deposit for the debit card and it took about 20 minutes to figure this out at checkout. It is an older facility and it shows. A fantastic location but otherwise not worth the price paid for the actual room.

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Location

Exceptionally central—steps from Old Québec and St-Jean Gate—with easy walking to sights, shops and restaurants. A few note hilly walks to some venues.

Related guest reviews

Louanne

Aug 6, 2025

Stayed 2 nights

Excellent location and shopping and dining. Beautiful property.

Gina

Nov 23, 2025

Stayed 2 nights

Perfect location to explore old Quebec

Elizabeth

Oct 5, 2025

Stayed 2 nights

Location is phenomenal! Got to drop the car in the garage and not need it again until checkout. Able to walk everywhere in the old city. Beautiful hotel.

Nathaniel William

Nov 22, 2025

Stayed 3 nights

Excellent location to view Old Quebec.

Malcolm

Oct 26, 2025

Stayed 7 nights

If you want to be close to gate marking the old city, this is for you. Literally 50 steps to the St Jean gate.

Shahnee Lagor

Dec 29, 2025

Stayed 3 nights

Adriana

Dec 29, 2025

Stayed 4 nights

Great location. Easy access to stores and landmarks. Friendly staff.

John

Oct 12, 2025

Stayed 1 night

A bit dated but in a great location. Easily walkable to Old Quebec.

Steven

Aug 20, 2025

Stayed 3 nights

This property is ideally located. Immediately outside the walls from Old Quebec city and on primary road to travel to other sites. 2 minute walk to the walls. Convenient parking and friendly helpful staff. Rooms are cleans and accommodating. Would stay again! It definitely beats those small old hotels inside the walls with no parking, elevators and tiny rooms!

Catherine

Nov 27, 2025

Stayed 1 night

I really like the comfortable, spacious suites. I enjoy the location right beside la porte St-Jean in Old Quebec.

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AI-generated summary based on recent guest reviews

Dining

On-site dining draws mixed reviews: some praise fantastic meals and enjoyable breakfasts, while others find the steakhouse mediocre or overpriced with slow service; breakfast can be costly and coffee or water are charged.

Related guest reviews

Vasilios

Dec 29, 2025

Stayed 2 nights

Great place to stay, but our food at the hotel restaurant was very lacklustre. Always love the hotel and staff

Gary

Oct 22, 2025

Stayed 3 nights

Staff was both competent and friendly. Special kudos to Jaden, Maguette and Chad! The breakfast buffet was expensive and the only option. It would have been nice to have other options for a lighter breakfast. We had dinner there 2x. Food was excellent but a salad option other than Ceasar would have been appreciated.

Janice

Jan 2, 2026

Stayed 5 nights

The restaurant was fantastic and the staff in the lounge were great! The rooms could have been cleaner, The tub was dirty and there was mold in the sink. But we cleaned it and moved on.

Robert

Oct 14, 2025

Stayed 1 night

Our stay was very nice and we’ll definitely book again when we are in Quebec City. The only negative was our dinner at the restaurant Beffroi. Service was slow waited 15mins for A beer and a Pepsi. Our steaks were perfect but the vegetables were cold and the baked potatoes were hard as a rock.

Caysel

Jul 31, 2025

Stayed 4 nights

Great location. We were able to walk to everything. Parking was very convenient underneath the hotel. Parking is not free. There is a daily fee. Staff were very pleasant and helpful. Our room was spacious and clean and updated. Restaurant was excellent.We ate there for the buffet breakfast and for dinner. Would recommend dining there. We had a room with an inside balcony overlooking the pool and hot tub, which was very nice and fun to watch the live music on the weekend. We would definitely stay here again on our next trip to Quebec.

Elizabeth

Sep 15, 2025

Stayed 1 night

Hotel was ok. Room was unique with balcony but expensive. We had a short stay so not able to use facilities. Restaurant attached we found expensive. And food very salty. Next morning breakfast not included and it was a buffet.

Lucia

Oct 6, 2025

Stayed 2 nights

Great location. Good deal compared to other hotels in area. Nice room but few amenities and furniture was looking a bit shabby. Still, comfortable. Ate at the lovely restaurant twice - most dishes were very good except the lobster poutine which was downright disgusting - couldn’t eat it - stay away from that entree!!

Christina

Aug 9, 2025

Stayed 3 nights

My daughter and I really enjoyed our stay here. Our room was beautiful and spacious. The location is very close to Old Quebec and we were able to easily walk there during our stay. One thing that surprised me is when I requested a coffee from their restaurant in the am, I was charged 5$. Considering the cost of our room, a free coffee bar in the lobby in the mornings would have been nice. Otherwise, I would totally recommend this hotel.

DAWN

Aug 5, 2025

Stayed 2 nights

The hotel room was very nice clean, comfortable, and well-maintained. The pool area was attractive, but unfortunately too crowded to enjoy, and the jacuzzi was over capacity, which made it less appealing. There are plenty of dining options nearby, which is a definite plus. However, we wouldn’t recommend the on-site steakhouse. The calamari was overcooked and overall poorly presented. If you're looking for a quality dining experience, you're better off exploring one of the many nearby restaurants.

Melissa

Nov 20, 2025

Stayed 1 night

Everything about this hotel…look, comfort, staff were absolutely amazing! The meal we had was fantastic! Price for our rooms and meals were so affordable

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Thomas

5 days ago

Stayed 6 nights

The best location, right outside of St. Jean gate. Super clean, private balcony, very quiet, comfortable king bed, underground parking. I would book again.

Olivier

last week

Stayed 1 night

Nice Room, bathroom is amazing,

Mercy

last week

Stayed 5 nights

Perfect location! City centre view room was smazing. First time in Quebec made the dtsy more memrable

RITA

last week

Stayed 2 nights

I have never had issues with bookings through hotels where they held security funds a day before, then my credit card thought it was fraud and held payments, so I gave them another card and was charged on multiple cards. I waiting to see all credits to see if I was overcharged for my stay.

Jorge

last week

Stayed 2 nights

Good overall, will come back.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 17:00 to 00:00

Before 11:00

Security deposit

CAD 100 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hôtel Palace Royal Centre-Ville Québec par JARO

Is parking available at the property?

Self parking is available on-site for a fee of CAD 26 per day, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7 AM to 11:00 AM for a fee, approximately CAD 25 for adults and CAD 15 for children.

What are the standard check-in and check-out times?

Check-in is from 5:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available for a fee, subject to availability. Guests should contact the property in advance to make arrangements.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available; guests are encouraged to contact the property for specific details.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Québec City, within a 15-minute walk of Château Frontenac and Quebec City Convention Center. It is also close to other attractions such as Grande Allée (0.4 mi) and Quebec City Town Hall (0.5 mi).

Does the property have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours are not specified, and it is recommended to check for seasonal availability.

What are the policies for guests staying with children?

Children aged 2 years and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of CAD 15.0 per day. Advance request or confirmation may be required.

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Considering this hotel for your Québec City trip?

What do room rates usually look like at Hôtel Palace Royal Centre-Ville Québec par JARO in Québec City?

Over the next 60–90 days, room rates at Hôtel Palace Royal Centre-Ville Québec par JARO in Québec City typically land around $167 a night for two guests, ranging from $117 to $314.

When is the best time to visit Hôtel Palace Royal Centre-Ville Québec par JARO to avoid crowds?

August is the busiest month at Hôtel Palace Royal Centre-Ville Québec par JARO in Québec City, while February is the quietest month for demand and availability. Plan shoulder-season visits if you prefer fewer people around the hotel and nearby attractions.

Which month has the lowest rates at Hôtel Palace Royal Centre-Ville Québec par JARO in Québec City?

March is the cheapest month to stay at Hôtel Palace Royal Centre-Ville Québec par JARO, averaging $155 a night; August is the priciest at $282. March’s lower rates come even though the quietest month for crowds is February.

What kind of neighbourhood and guests does Hôtel Palace Royal Centre-Ville Québec par JARO cater to?

Hôtel Palace Royal Centre-Ville Québec par JARO sits in Capitale-Nationale within easy walking distance of Saint-Jean Street, Place d'Youville and the Parliament Building, making it convenient for sightseeing. The hotel’s setting and facilities suit families and couples alike, and it also serves business travellers visiting Québec City’s downtown venues.

Why is Hôtel Palace Royal Centre-Ville Québec par JARO so affordable?

Hôtel Palace Royal Centre-Ville Québec par JARO undercuts 12 of 14 comparable hotels nearby, which typically run around $240 a night; that makes it notably cheaper than most peers. Its downtown Capitale-Nationale location near Saint-Jean Street and Place d'Youville, and its appeal to families and couples, help position it as a budget-friendly option in Québec City.

How does the nightly price at Hôtel Palace Royal Centre-Ville Québec par JARO in Québec City compare to recent weeks?

The current price at Hôtel Palace Royal Centre-Ville Québec par JARO in Québec City is $242 per night for 2 guests, which is typical for this hotel: within 10% of its $259 average over the last 60 days. Most nights over that period fell between $185 and $354.

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $261	19 $274
20 $203	21	22 $238	23 $288	24 $277	25 $310	26 $317
27 $230	28 $277	29 $259	30

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: CAD 100 per stay

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.

Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
Self parking fee: CAD 26 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $295	2 $283	3 $296
4 $268	5	6	7 $250	8 $250	9 $250	10
11 $758	12 $197	13 $252	14 $273	15	16 $285	17 $340
18 $314	19	20	21 $256	22 $227	23 $289	24 $193
25 $148	26 $156	27 $181	28 $191	29 $193	30 $206	31 $168