Hôtel du Jardin - Par Les Lofts Vieux-Québec

Air conditioner did not work. Very basic loft with shower. Dark in the hallways. No parking within the block around the apartments.

Great stay, comfortable bed and bedding. No parking on site, the closest parking is very walkable however since the hotel is in a busy downtown area we had to park a bit further.

J’y ai séjourné avec une amie. L’entrée est fait de façon indépendante avec des codes d’accès envoyés juste avant le check in. Nous n’avons eu aucun problème. L’hôtel est beau et très propre. Nous avons apprécié le confort des lits et la noirceur de la chambre le matin. Notre chambre ne donnait pas sur Charest, nous avons une vue sur un mur de brique; donc aucune luminosité, parfait pour dormir tard le matin mais un peu sombre dans le jour (surtout qu’une lumière était brulée). Nous n’avons entendu aucun bruit durant la nuit, c’était très tranquille. Parmi les points faibles, l’absence de parking (celui qu’ils suggèrent n’a que quelques places et était plein) - il faut trouver un parking payant a 2 coins de rue et tout trimballer les bagages, mais c'est normal dans ce secteur - la petitesse de la salle de bain et l’absence de rangement dans celle-ci (aucun endroit ou mettre ses effets personnels pendant l’hygiène/la douche), aucun frigo dans la chambre, peu pratique pour les séjours prolongés ou avec des enfants. L’hôtel est dans un quartier qui était autrefois considéré « guetto » mais que la ville essaie de « nettoyer » (ils l’appellent d’ailleurs le « nouvo st-roch ». A une 15aine de marche (et probablement d’étages 😂) de la haute-ville ou il y a salles de spectacles et l’animation, mais plusieurs restos/commerces a proximité.

Clean and comfortable but missing some amenities such as no coffee or tea or shampoo. Would have been nice to have instructions on how to use the shower controls. Hallways could have better lighting as the black paint makes it really dark.

All excellent apart from expensive parking and close to a homeless community, but actually fine. Walkable (just) to old Quebec but we got taxi back both evenings. The accommodation itself was very well organised and room was great.

Great space. Easy check in. Very comfortable bed, and amazingly quiet on such a busy street. Loads of parking in a lot just around the corner.

This property is very basic. Staff will only acknowledge you if you need something, otherwise it’s a very self serve experience. The hotel is located very close to bus stop which runs from the airport, so that’s convenient. I booked this hotel as a last minute stop, although it’s clean and relatively quiet, I would not stay here again.

Très bien placé. Facile de se déplacer à pied et en bus. Le stationnement souterrain à 5 minutes est bien pratique.

Contrairement à ce qui semblait, le stationnement est payant.

Great spot there needs to be some instruction about the parking lot in behind the building that was super convenient once we discovered it!

L'emplacement est idéal et près d'un stationnement. Les codes d'utilisation pour l'entrée et la chambre sont pratiques et facilitant. Malheureusement, la propreté n'est pas à la hauteur de l'expérience. J'avais 2 serviettes tachées dans la chambre, de la moisissure dans le carrelage de la douche et de la poussière sur les meubles. La salle de bain est aussi trop petite. On ne pouvait pas se placer directement devant le lavabo puisque la porte bloquait (elle était collée au mur). Bref, l'expérience était bien grâce à l'emplacement, mais sans plus.

Room was well design and clean , we didn’t see any staff , it was self check-in hotel but prior to our arrival everything clearly explained via emails .

Facile accès, propre, abordable

Loved the property and the room. Was very clean. The beds were so comfortable. The room was spacious. The bathroom got the job done. Did not see a single staff member - so if you were looking for any kind of service you'd probably have to make a phone call. Did not realize there was no parking. But there was a parking garage very close at a reasonable price.Would recommend. Would stay again.

This place was perfect for my stay, a fantastic value. The room was spotless. The shower is heavenly. And detailed instructions for AC and tv. Everything perfect. There was someone at front desk every evening. But I didn't know how to turn on the AC initially (the room was 24C), and I didn't know there were instructions through the QR code on the back of the door. I went back down to front desk but no one was there (the only time). I waited for a while and called the number but wasn't able to leave a message or get through to anyone. I eventually went back upstairs and figured it out so all good.

I did not receive an email telling me how to get in the front door. Fortunately, a resident came out so I was able to get in and the desk clerk was good about sending me the email I should have received. She also explained hiw to get in the front door—I have never before needed a code to get in the front door of a hotel. The outside of the building was foreboding and the neighborhood was dark. My room was large and clean, very stark with minimalist furniture and hard surfaces everywhere, and an outlet by the bed that did not workk, but I crawled under the TV and managed to plug in a clock and my device chargers.

Poils pubien dans les draps, mousse de pieds et tâche de peau grasse. Mon expérience la plus dégueulasse à vie! À éviter!

Très propre et très sombre parfait pour dormir longtemps le matin.

Très bel emplacement, chambre très très propre.

The bedsheets are dirty and it got bedbugs. It should be closed, cleansed and updated before for renovated. It’s not recommended and it should not be listed on your site. Terrible experience.

Air conditioner did not work. Very basic loft with shower. Dark in the hallways. No parking within the block around the apartments.

The hotel hallway is very dark. The room is very basic with no refrigerator. The bathroom is small with no place to put soap or shampoo. Hotel is located some distance away from downtown attractions.

La chambre était propre, mais il manquait beaucoup d'espace de ramgement,(rangement des marteaux à l'entrée, places pour mettre les valises).

The room was quite good. Two queen beds which were very comfortable. Bathroom satisfactory. Shower temperature did not get very hot. Plenty of fresh towels in cupboard. Thirty minutes walking distance to old town. Heard guest next door on wooden (squeaky) floorboards a number of times and noise/footsteps from level above a few times but overall noise was not a problem. No problems with room details to check in. Comfortable and reasonably convenient. Close to the last bus stop from the airport. I put average for staff as room is unstaffed so could not rate higher. Overall, 4 out of 5 stars.

We loved the amount of space in our suite! The beds were comfortable and the washroom was a perfect size. Getting around Quebec was very easy, 30 min walk to Old Quebec and lots of cafes and grocery stores nearby. Only issue was no housekeeping for the 5 nights we had stayed. Front desk staff were friendly and helpful.

Endroit très bien mais le lit est trop mou pour nous. Aussi, il faisait 23 degrés dans la chambre et nous étions incapable de faire fonctionner la thermopompe pour mettre la climatisation. Comme il n’y a pas de réception incapable d’avoir de l’aider ou de changer de chambre. Le prix est excellent mais aucun service.

Liked the convenience to buses: room did not have a closet

Room was clean and beautiful ans spacious

Stayed for a week and overall enjoyed my stay. My room windows gave on the street and it can be a bit noisy. Sound proofing between the rooms is decent but I had a heavy walker above me that could get annoying when trying to sleep.

We had a great brief stay at this property, and loved the loft, open concept, modern style of the room. The bathroom was very small and cramped, but functional. We loved the proximity to restaurants and Old Quebec, walking distance.

Expected maid service. It was not pleasant come back to room with unmade bed and dirty towels.

We loved the amount of space in our suite! The beds were comfortable and the washroom was a perfect size. Getting around Quebec was very easy, 30 min walk to Old Quebec and lots of cafes and grocery stores nearby. Only issue was no housekeeping for the 5 nights we had stayed. Front desk staff were friendly and helpful.

Chambre agreable. Cependant, nous avons du telephoner 2 jours de suite pour obtenir les liens vers le check in et ensuite pour acceder aux chambres.

Our second time here, we liked that it was super close to everything and our office more precisely. The bed is comfy and the check in is seamless

This place is very convenient and reasonably priced. Rooms are spacious and I was able to hold zoom meetings from there (I'm traveling for business). Staff at the front desk were friendly and helpful (and fluently bilingual!).

Room was well design and clean , we didn’t see any staff , it was self check-in hotel but prior to our arrival everything clearly explained via emails .

Roon was great but the check-in process is complicated. You pre-pay for the room but then need to absolutely call back to give them your credi card information before getting an access code to the building/room. Redundant process.

The room itself is really nice but the staff were very rude and not helpful. ALSO the hotel doesn't come with water bottles... like every hotel I've been to provides at least 2 water bottles.

I did not receive an email telling me how to get in the front door. Fortunately, a resident came out so I was able to get in and the desk clerk was good about sending me the email I should have received. She also explained hiw to get in the front door—I have never before needed a code to get in the front door of a hotel. The outside of the building was foreboding and the neighborhood was dark. My room was large and clean, very stark with minimalist furniture and hard surfaces everywhere, and an outlet by the bed that did not workk, but I crawled under the TV and managed to plug in a clock and my device chargers.

Listen to the reviews on this one … it’s a great concept with poor execution. Couple of things to know: the hallways are black. The floor and ceilings are black. It’s jarring and weird. On the first night a portion of my bed frame literally fell down. I alerted management and was entirely ignored, which was weird because they responded super fast when needing an updated credit card. We were not supposed to have housekeeping for the three days we were there, they literally said “we don’t come in when you’re there” - which I prefer - yet on Day 2 I was awoken to a strange man from housekeeping pounding my door with his fist like the police. He then attempted to open my door, shaking it back and forth. If not for the deadbolt he would have come right in, scaring the crap out of my son. He never did identify himself as loft staff. As a woman alone with a child, this was terrifying. The peep holes are blurry, the hallways are pitch black and listening to someone try to force entry was awful. The 1st floor is much nicer than the 4th floor - the 4th floor has a hospital smell in the rooms. The sinks barely drain, the towels are literal sandpaper. No microwave which is totally weird, I can’t remember the last hotel I was in that didn’t have a microwave. Yes it’s cheaper than the surrounding options, and there’s a reason for that.

Très bien situé dans St-Rock avec de très beaux restos et bistro tout autour. On sort de l'habituel attrappe touristes qu'est devenu le vieux-quebec

We loved the amount of space in our suite! The beds were comfortable and the washroom was a perfect size. Getting around Quebec was very easy, 30 min walk to Old Quebec and lots of cafes and grocery stores nearby. Only issue was no housekeeping for the 5 nights we had stayed. Front desk staff were friendly and helpful.

Easy access to bus or restaurants About a mile walk to old town Quebec

All excellent apart from expensive parking and close to a homeless community, but actually fine. Walkable (just) to old Quebec but we got taxi back both evenings. The accommodation itself was very well organised and room was great.

Great position, lovely room, secure, private and quiet. Easy and efficient access, excellent communication with the company prior to arriving. All buses leave within a two minute walk of the door! Many shops and cafes locally and a short walk and elevator to the old town centre.

Quiet. Centrally located. Walking distance tonumerous restaurants

Short walk to old town

The place was clean and well equipped looked like the pictures in a very good location, close to the bus station and to old town

Quietist hotel I've ever stayed in. Athletic people can walk to and through the old town without problem. Surrounding area has night life without tourists.

Chambre rénovée avec des équipements et une décoration modernes. A proximité de boulangerie et de bars. Le parking du parc est pratique pour stationner son vehicule. Une marche de 15min permet de rejoindre le quartier animé du Vieux Québec

Clean and comfortable but missing some amenities such as no coffee or tea or shampoo. Would have been nice to have instructions on how to use the shower controls. Hallways could have better lighting as the black paint makes it really dark.

It was ok for one night. Difficult to find ice and cold beverages. Pretty much a bed and one chair in our room.

Cet endroit est facile d’accès, le check-in est simple, il y a un stationnement sous-terrain peu coûteux à un coin de rue, le Noctem (microbrasserie) est à côté (endroit à essayer), les chambres sont bien aménagées, les lits sont confortables et tout est fourni pour un séjour sans tracas! Quelle belle découverte!

Emplacement très pratique. Bon rapport qualité/prix. Aurait manqué du café.. surtout qu’on a la cafetière dans la chambre

Nice hotel, close to INRS. Outdoor parking and good restaurants nearby. Room decor was lovely.

Only the second time we have tried a self-service "hotel". It is a good concept that delivers value. The room amenities in the Hotel du Jardin were somewhat disappointing compared to the full kitchen in the Sonder we had stayed at immediately before - not even a kettle, we heated water in the coffee machine (which didn't have any coffee supplied). Good location, though - 12 mins walk from the station and 25mins to the old town.

깨끗한 객실과 합리적인 가격의 조식을 마음껏 먹을 수 있어서 좋았습니다.

Très bien, le couloir tout peint en noir pour se rendre à notre chambre fait un peu sinistre, mais la chambre était super claire, très propre, matelas confortable. Le personnel sur place ( nouvellement embauché ) manquait un peu de formation sur les offres à suggérer aux visiteurs à leur arrivée. Comme par exemple demander : avez vous besoin qu’on vous informe pour le stationnement, ou bien où vous rendre pour le déjeuner, ce qui est attraits touristique près de l’hôtel.