Hôtel Cardinal
From
$107
/ night
Select dates to see prices and availability
From
$107
/ night
About this property
A stay at Hôtel Cardinal places you in the heart of Rouen, steps from Rouen Christmas Market and Rue du Gros-Horloge. This hotel is 0.3 mi (0.5 km) from Rouen Opera House and 0.4 mi (0.7 km) from Rue Saint-Romain.
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Business amenities
The front desk is staffed during limited hours.
Dining
Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.
Rooms
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Location
A stay at Hôtel Cardinal places you in the heart of Rouen, steps from Rouen Christmas Market and Rue du Gros-Horloge. This hotel is 0.3 mi (0.5 km) from Rouen Opera House and 0.4 mi (0.7 km) from Rue Saint-Romain.
What's nearby
Rouen Christmas Market(0.1 miles)
Rue du Gros-Horloge(0.1 miles)
Rouen Cathedral(0.1 miles)
Rue Saint-Romain(0.2 miles)
Joan of Arc Historial(0.2 miles)
La Maison Sublime(0.2 miles)
Gros Horloge(0.2 miles)
Monument Juif(0.2 miles)
Church of Saint-Maclou(0.2 miles)
Palais de Justice(0.3 miles)
Rouen Opera House(0.3 miles)
Seine(0.3 miles)
Aitre St. Maclou(0.3 miles)
Musée Le Secq des Tournelles(0.4 miles)
Saint-Ouen Church(0.4 miles)
The nearest major airport is Rouen (URO-Rouen - Seine Valley)(9.2 miles)
Location
1 Place de la Cathédrale, Quartier Vieux Marché-Cathédrale, Rouen, France
Rouen Christmas Market (0.1 miles)
Rue du Gros-Horloge (0.1 miles)
Rouen Cathedral (0.1 miles)
Rue Saint-Romain (0.2 miles)
Joan of Arc Historial (0.2 miles)
La Maison Sublime (0.2 miles)
Room options
4
Triple Room
1 Queen Bed
and 1 Twin Bed
Sleeps 3
205 ft²
HeatingWi-Fi (Free)Laptop Workspace
2
Premium Double Room
1 Queen Bed
Sleeps 2
279 ft²
HeatingWi-Fi (Free)Separate Living Room
2
Classic Double Room
1 Queen Bed
Sleeps 2
213 ft²
HeatingWi-Fi (Free)Laptop Workspace
4
Superior Double Room
1 Queen Bed
Sleeps 2
249 ft²
HeatingWi-Fi (Free)Crib(s) (Extra Fee)
Guest reviews of Hôtel Cardinal
8.4
Very good
Based on 143 verified reviews
Who stays here?
Business
11%
Couple
62%
Family
9%
Group
10%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Hôtel Cardinal, travellers repeatedly highlight the unbeatable central location directly facing Rouen’s cathedral, with many rooms offering balcony views, making it easy to explore the old town, though the lively square can bring some nighttime noise.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Hôtel Cardinal, travellers repeatedly highlight the unbeatable central location directly facing Rouen’s cathedral, with many rooms offering balcony views, making it easy to explore the old town, though the lively square can bring some nighttime noise.
Guests describe staff as friendly and attentive, but note reception can be unstaffed at times, making arrival or assistance difficult. Rooms are generally comfortable, though several feel small or dated. Breakfast feedback ranges from excellent to poor, and there is no onsite parking with public garages a short walk away. Overall, it suits travelers who value the setting and simplicity over full service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
No onsite parking; guests park in nearby public garages a short walk away, and car access can be difficult in the pedestrian center.
Related guest reviews
10
Emmanuel
Aug 15, 2024
·
Stayed 1 night
Hôtel situé en hyper centre au pied de la cathédrale. Personnel hyper agréable. Ascenseur disponible. Pour se garer, cibler sur le parking Cathédrale qui bénéficie d'un rapport qualité prix intéressant, car pour se garer à Rouen, c'est une vraie galère !!!
Hôtel situé en hyper centre au pied de la cathédrale. Personnel hyper agréable. Ascenseur disponible. Pour se garer, cibler sur le parking Cathédrale qui bénéficie d'un rapport qualité prix intéressant, car pour se garer à Rouen, c'est une vraie galère !!!
8
Sofie
Aug 10, 2025
·
Stayed 2 nights
Goede ligging aan de kathedraal. Jammer dat er niet enkele parkeerplaatsen beschikbaar zijn.
Goede ligging aan de kathedraal. Jammer dat er niet enkele parkeerplaatsen beschikbaar zijn.
4
Patrick
Aug 30, 2022
·
Stayed 1 night
inaccessible en voiture. Parking trouvé à 10 minutes de marche avec les bagages. Aucune info à ce sujet malgré trois conversations téléphoniques auparavant. Accueil malaimable
inaccessible en voiture. Parking trouvé à 10 minutes de marche avec les bagages. Aucune info à ce sujet malgré trois conversations téléphoniques auparavant. Accueil malaimable
10
Rachel
Jun 5, 2023
·
Stayed 1 night
Wonderful location, comfortable, clean, and the staff were helpful and friendly. As the website says, there's no onsite parking but there is a lot and garage about 5 minutes walking away. Right on the square with a beautiful view of the cathedral.
Wonderful location, comfortable, clean, and the staff were helpful and friendly. As the website says, there's no onsite parking but there is a lot and garage about 5 minutes walking away. Right on the square with a beautiful view of the cathedral.
6
Neil
Jul 14, 2023
·
Stayed 1 night
A good location right opposite the cathedral and next to a few good cafe bars. No car parking on site but there is an underground carpark within 5 mins walk. At 11pm there is a lightship on the outside walls of the cathedral - worth watching. Breakfast at the hotel though was expensive for what we got.
A good location right opposite the cathedral and next to a few good cafe bars. No car parking on site but there is an underground carpark within 5 mins walk. At 11pm there is a lightship on the outside walls of the cathedral - worth watching. Breakfast at the hotel though was expensive for what we got.
10
François
May 24, 2025
·
Stayed 2 nights
Dans une rue piétonne, juste devant la cathédrale. Excellent emplacement. Stationnement un peu loin, mais ça vaut la peine! Personnel sympathique et aidant.
Dans une rue piétonne, juste devant la cathédrale. Excellent emplacement. Stationnement un peu loin, mais ça vaut la peine! Personnel sympathique et aidant.
10
Andrew
Jun 14, 2022
·
Stayed 2 nights
Very well situated in the centre of the town with a good view of the cathedral. Good breakfast, helpful staff. An enormous car park quite near, so parking no problem
Very well situated in the centre of the town with a good view of the cathedral. Good breakfast, helpful staff. An enormous car park quite near, so parking no problem
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms very clean, but several reported lapses such as unclean showers, mould, or dirty towels, and some bathrooms feel dated.
Related guest reviews
10
Sarah
Feb 18, 2025
·
Stayed 2 nights
Très satisfait de l’hôtel avec un des meilleurs emplacement de la ville face a la cathédrale de Rouen. Très propre et calme. La propriétaire est adorable et aux petits soins. Très enchanté de notre séjour à l’hôtel cardinal.
Très satisfait de l’hôtel avec un des meilleurs emplacement de la ville face a la cathédrale de Rouen. Très propre et calme. La propriétaire est adorable et aux petits soins. Très enchanté de notre séjour à l’hôtel cardinal.
4
Chris
Aug 18, 2023
·
Stayed 2 nights
We paid extra for an upgraded room, but the room we had was extremely small, barely room to walk around the bed. The room was hot and as there was no airconditioning we had to keep the window open all night which meant it was very noisy due to the partying going on until about 3 am and the streetcleaners. The facilities were basic, not even a rubbish bin anywhere in the bedroom or bathroom. The cups in the bathroom were dirty with toothpaste residue from previous guests. The mirror had a chunk missing leaving a sharp edge right by the handle for the taps. The towels were dirty so we left them on the floor for housekeep to replace, as instructed. Housekeeping came and just hung up the towels so then we had damp and dirty towels for morning. There was no-one at reception most of the time and no way to contact them, you just let yourself in with a PIN code for the main entrance. Overall a disappointing and expensive stay with very little sleep.
We paid extra for an upgraded room, but the room we had was extremely small, barely room to walk around the bed. The room was hot and as there was no airconditioning we had to keep the window open all night which meant it was very noisy due to the partying going on until about 3 am and the streetcleaners. The facilities were basic, not even a rubbish bin anywhere in the bedroom or bathroom. The cups in the bathroom were dirty with toothpaste residue from previous guests. The mirror had a chunk missing leaving a sharp edge right by the handle for the taps. The towels were dirty so we left them on the floor for housekeep to replace, as instructed. Housekeeping came and just hung up the towels so then we had damp and dirty towels for morning. There was no-one at reception most of the time and no way to contact them, you just let yourself in with a PIN code for the main entrance. Overall a disappointing and expensive stay with very little sleep.
8
Nadine
Sep 13, 2022
·
Stayed 1 night
Esuipe sympathique accueillante et aux petits soins. Charmant hôtel tres bien situé Chambre calme et bien équipée ( l'essentiel) etat de propreté bien sauf pour la douche qui manifestement navait pas ete nettoyée
Esuipe sympathique accueillante et aux petits soins. Charmant hôtel tres bien situé Chambre calme et bien équipée ( l'essentiel) etat de propreté bien sauf pour la douche qui manifestement navait pas ete nettoyée
8
Claudia
Aug 8, 2025
·
Stayed 1 night
Localisation excellente. La propreté.
Localisation excellente. La propreté.
10
Anders
Feb 20, 2026
·
Stayed 1 night
Rent rum, välstädat hotell och trevlig personal. Något hård säng dock. Inget kaffe på rummet. Men annars väldigt bra!
Rent rum, välstädat hotell och trevlig personal. Något hård säng dock. Inget kaffe på rummet. Men annars väldigt bra!
4
catherine
Mar 22, 2025
·
Stayed 1 night
Dans la chambre "Eco", un bac à douche ancien, une salle de bain vétuste et moyennement propre, des cheveux dans le lavabo, dans la douche. Pas de sèche cheveux. Une odeur dans la chambre pas très agréable et un volet roulant manuel. Petit déjeuner simple à 12€.
Dans la chambre "Eco", un bac à douche ancien, une salle de bain vétuste et moyennement propre, des cheveux dans le lavabo, dans la douche. Pas de sèche cheveux. Une odeur dans la chambre pas très agréable et un volet roulant manuel. Petit déjeuner simple à 12€.
10
Debra
Sep 27, 2025
·
Stayed 2 nights
Clean and comfortable with friendly host. The breakfast was worth the extra. View from hotel is beautiful
Clean and comfortable with friendly host. The breakfast was worth the extra. View from hotel is beautiful
10
pippa
Mar 13, 2025
·
Stayed 1 night
The hotel was in a wonderful location overlooking a cathedral square. Also the room was modern and very clean and comfortable. We had an amazing stay at Hotel Cardinal and I highly recommend this hotel.
The hotel was in a wonderful location overlooking a cathedral square. Also the room was modern and very clean and comfortable. We had an amazing stay at Hotel Cardinal and I highly recommend this hotel.
10
Suzanne
Sep 23, 2025
·
Stayed 1 night
I highly recommend this hotel. Very quiet, very clean, lovely room with modern finishes and balcony facing the cathedral. Check in and check out experience was easy. Bed super comfortable.
I highly recommend this hotel. Very quiet, very clean, lovely room with modern finishes and balcony facing the cathedral. Check in and check out experience was easy. Bed super comfortable.
6
Andy
Sep 14, 2024
·
Stayed 1 night
Arrived at the hotel around 8pm to find no one on reception, although booking says open until 9pm. Wasn’t able to advise arrival after 6pm as we were delayed by traffic on the way. No one answered the telephone number stuck to the entrance but someone from the bar next door let us in! As there was no one on reception we could enquire about breakfast the following morning. Disappointed with our room - seems a lot smaller than any on the photos (no 9). Also has peeling paintwork and mould in the shower. Not what I expected to pay over £90 for 1 night. There are certainly better and cleaner hotels in Rouen for the price.
Arrived at the hotel around 8pm to find no one on reception, although booking says open until 9pm. Wasn’t able to advise arrival after 6pm as we were delayed by traffic on the way. No one answered the telephone number stuck to the entrance but someone from the bar next door let us in! As there was no one on reception we could enquire about breakfast the following morning. Disappointed with our room - seems a lot smaller than any on the photos (no 9). Also has peeling paintwork and mould in the shower. Not what I expected to pay over £90 for 1 night. There are certainly better and cleaner hotels in Rouen for the price.
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AI-generated summary based on recent guest reviews
Rooms
Rooms deliver standout cathedral views, with some offering balconies; comfort is generally good. Several reviews note small layouts and occasional noise from the square or cathedral light show, and a few rooms feel dated.
Related guest reviews
4
Chris
Aug 18, 2023
·
Stayed 2 nights
We paid extra for an upgraded room, but the room we had was extremely small, barely room to walk around the bed. The room was hot and as there was no airconditioning we had to keep the window open all night which meant it was very noisy due to the partying going on until about 3 am and the streetcleaners. The facilities were basic, not even a rubbish bin anywhere in the bedroom or bathroom. The cups in the bathroom were dirty with toothpaste residue from previous guests. The mirror had a chunk missing leaving a sharp edge right by the handle for the taps. The towels were dirty so we left them on the floor for housekeep to replace, as instructed. Housekeeping came and just hung up the towels so then we had damp and dirty towels for morning. There was no-one at reception most of the time and no way to contact them, you just let yourself in with a PIN code for the main entrance. Overall a disappointing and expensive stay with very little sleep.
We paid extra for an upgraded room, but the room we had was extremely small, barely room to walk around the bed. The room was hot and as there was no airconditioning we had to keep the window open all night which meant it was very noisy due to the partying going on until about 3 am and the streetcleaners. The facilities were basic, not even a rubbish bin anywhere in the bedroom or bathroom. The cups in the bathroom were dirty with toothpaste residue from previous guests. The mirror had a chunk missing leaving a sharp edge right by the handle for the taps. The towels were dirty so we left them on the floor for housekeep to replace, as instructed. Housekeeping came and just hung up the towels so then we had damp and dirty towels for morning. There was no-one at reception most of the time and no way to contact them, you just let yourself in with a PIN code for the main entrance. Overall a disappointing and expensive stay with very little sleep.
10
Worldstrides
Jul 26, 2025
·
Stayed 2 nights
Very nice service, easy autonomous check-in, lovely staff. Quiet, staid and traditional feel which appeals to an older / veteran traveller, this place ticked all the boxes. Bring earplugs if you're coming for more than 1 night- the show on the Cathedral starts at 11 and it is loud. It was very nice staying here, Rouen has so much to see
Very nice service, easy autonomous check-in, lovely staff. Quiet, staid and traditional feel which appeals to an older / veteran traveller, this place ticked all the boxes. Bring earplugs if you're coming for more than 1 night- the show on the Cathedral starts at 11 and it is loud. It was very nice staying here, Rouen has so much to see
10
Tomoko
Aug 9, 2025
·
Stayed 3 nights
This is a wonderful hotel. The receptionist was very friendly and explained everything to me, which was a relief. The staircase was spacious and lovely. The room was also decorated in white, which gave it a clean and comfortable feel. When I opened the door, I could see the cathedral right in front of me. I am very satisfied with the wonderful experience of being able to see such a wonderful view every morning. Thank you very much.
This is a wonderful hotel. The receptionist was very friendly and explained everything to me, which was a relief. The staircase was spacious and lovely. The room was also decorated in white, which gave it a clean and comfortable feel. When I opened the door, I could see the cathedral right in front of me. I am very satisfied with the wonderful experience of being able to see such a wonderful view every morning. Thank you very much.
10
Hasse
Jul 18, 2025
·
Stayed 2 nights
Lovely hotel! I had room 10, view from one of my two balconys over the Cathedral! A very nice staff as well!
Lovely hotel! I had room 10, view from one of my two balconys over the Cathedral! A very nice staff as well!
8
Shelley
Nov 27, 2025
·
Stayed 2 nights
Great balcony corner views from our Room #10. The Christmas market had started the day we arrived and it snowed that night (in late November). Complete with the imposing sight of the Notre Dame Cathedral, it was a near perfect stay in Rouen.
Great balcony corner views from our Room #10. The Christmas market had started the day we arrived and it snowed that night (in late November). Complete with the imposing sight of the Notre Dame Cathedral, it was a near perfect stay in Rouen.
8
Mikhail
Sep 24, 2023
·
Stayed 2 nights
Great location, small, but typical for a European standard room size, towels were heavily worn. No safe in the room.
Great location, small, but typical for a European standard room size, towels were heavily worn. No safe in the room.
10
Jeffrey
Oct 16, 2022
·
Stayed 1 night
This is a lovely hotel with simple and clean rooms set up smack on the city square that features one of the world’s great cathedrals. Our room had large windows opening out to the square and where we could listen to the cathedral bells. Highly recommend!
This is a lovely hotel with simple and clean rooms set up smack on the city square that features one of the world’s great cathedrals. Our room had large windows opening out to the square and where we could listen to the cathedral bells. Highly recommend!
10
John
Sep 21, 2025
·
Stayed 1 night
Great location, in the old town right next to bars, cafes, and the beach. A little noisy, since right under a restaurant/bar. But it was worth it to be so close to everything.
Great location, in the old town right next to bars, cafes, and the beach. A little noisy, since right under a restaurant/bar. But it was worth it to be so close to everything.
10
Suzanne
Sep 23, 2025
·
Stayed 1 night
I highly recommend this hotel. Very quiet, very clean, lovely room with modern finishes and balcony facing the cathedral. Check in and check out experience was easy. Bed super comfortable.
I highly recommend this hotel. Very quiet, very clean, lovely room with modern finishes and balcony facing the cathedral. Check in and check out experience was easy. Bed super comfortable.
6
Andy
Sep 14, 2024
·
Stayed 1 night
Arrived at the hotel around 8pm to find no one on reception, although booking says open until 9pm. Wasn’t able to advise arrival after 6pm as we were delayed by traffic on the way. No one answered the telephone number stuck to the entrance but someone from the bar next door let us in! As there was no one on reception we could enquire about breakfast the following morning. Disappointed with our room - seems a lot smaller than any on the photos (no 9). Also has peeling paintwork and mould in the shower. Not what I expected to pay over £90 for 1 night. There are certainly better and cleaner hotels in Rouen for the price.
Arrived at the hotel around 8pm to find no one on reception, although booking says open until 9pm. Wasn’t able to advise arrival after 6pm as we were delayed by traffic on the way. No one answered the telephone number stuck to the entrance but someone from the bar next door let us in! As there was no one on reception we could enquire about breakfast the following morning. Disappointed with our room - seems a lot smaller than any on the photos (no 9). Also has peeling paintwork and mould in the shower. Not what I expected to pay over £90 for 1 night. There are certainly better and cleaner hotels in Rouen for the price.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, attentive, and helpful, with some appreciating easy autonomous check in. However, multiple reviews report reception being unstaffed or hard to reach, leading to arrival or assistance delays.
Related guest reviews
2
MASAHIDE
Sep 11, 2024
·
Stayed 1 night
ホテルの入口は施錠され、ドアにフランス語の手書きメモが貼ってありました。手書きのため写真翻訳できず、通りがかりの人に読んでもらうと、電話番号が書いてあり電話しろとのこと。電話したらフランス語で捲し立てられ、訳がわからず立ち尽くしていたら、しばらくして中から人が出てきてドアを開けてくれました。入り口ドアの暗証番号だけを教えられた後は、フロントは無人で一切のサービスや案内はしてくれません。 部屋は綺麗でしたが、大きな鳥や鳩が窓の横で鳴いていました。着いた時はうるさい程度でしたが、翌朝早くからけたたましい鳴き声がして、予定よりも1時間前に起こされてしまいました。 最悪なのは設備。シャワーのお湯がぬるめなのと、フェイスタオルがないこと、寒いのに暖房が切られているのは我慢できましたが、たくさんあるコンセントに電気が通っておらず、充電できなかったのには困り果て、フロントに電話してもフランス語のテープが流れているだけ。コールバックのメッセージを残しましたが、チェックアウトのときにさえ、素知らぬフリでした。
ホテルの入口は施錠され、ドアにフランス語の手書きメモが貼ってありました。手書きのため写真翻訳できず、通りがかりの人に読んでもらうと、電話番号が書いてあり電話しろとのこと。電話したらフランス語で捲し立てられ、訳がわからず立ち尽くしていたら、しばらくして中から人が出てきてドアを開けてくれました。入り口ドアの暗証番号だけを教えられた後は、フロントは無人で一切のサービスや案内はしてくれません。 部屋は綺麗でしたが、大きな鳥や鳩が窓の横で鳴いていました。着いた時はうるさい程度でしたが、翌朝早くからけたたましい鳴き声がして、予定よりも1時間前に起こされてしまいました。 最悪なのは設備。シャワーのお湯がぬるめなのと、フェイスタオルがないこと、寒いのに暖房が切られているのは我慢できましたが、たくさんあるコンセントに電気が通っておらず、充電できなかったのには困り果て、フロントに電話してもフランス語のテープが流れているだけ。コールバックのメッセージを残しましたが、チェックアウトのときにさえ、素知らぬフリでした。
8
Thomas
Aug 29, 2025
·
Stayed 3 nights
Zentral, freundlicher Empfang
Zentral, freundlicher Empfang
10
Angele
Oct 2, 2025
·
Stayed 1 night
Very nice staff at receotion
Very nice staff at receotion
10
Worldstrides
Jul 26, 2025
·
Stayed 2 nights
Very nice service, easy autonomous check-in, lovely staff. Quiet, staid and traditional feel which appeals to an older / veteran traveller, this place ticked all the boxes. Bring earplugs if you're coming for more than 1 night- the show on the Cathedral starts at 11 and it is loud. It was very nice staying here, Rouen has so much to see
Very nice service, easy autonomous check-in, lovely staff. Quiet, staid and traditional feel which appeals to an older / veteran traveller, this place ticked all the boxes. Bring earplugs if you're coming for more than 1 night- the show on the Cathedral starts at 11 and it is loud. It was very nice staying here, Rouen has so much to see
10
Jan
Sep 8, 2025
·
Stayed 1 night
We arrived very late at night due to delayed flights and the staff was very accommodating.
We arrived very late at night due to delayed flights and the staff was very accommodating.
6
GEOFFREY
Oct 11, 2024
·
Stayed 1 night
Hôtel propre et fonctionnel avec vue direct sur la cathédrale de Rouen. L'hôtel est très propre. Cependant l Accueil laisse franchement à désirer. UnePersonne seule pour tout gérer ; Ce qui implique que vous pouvez attendre une demi-heure devant la porte lors votre arrivée si Elle n’est pas là! vraiment dommage. Le numéro de téléphone est une ligne fixe qui sonne dans le vide la plupart du temps. Le petit déjeuner est également au revoir : très peu de choix salés : pas d œufs ni bacon , incohérent au regard de la clientèle anglo-saxonne.
Hôtel propre et fonctionnel avec vue direct sur la cathédrale de Rouen. L'hôtel est très propre. Cependant l Accueil laisse franchement à désirer. UnePersonne seule pour tout gérer ; Ce qui implique que vous pouvez attendre une demi-heure devant la porte lors votre arrivée si Elle n’est pas là! vraiment dommage. Le numéro de téléphone est une ligne fixe qui sonne dans le vide la plupart du temps. Le petit déjeuner est également au revoir : très peu de choix salés : pas d œufs ni bacon , incohérent au regard de la clientèle anglo-saxonne.
10
Patricia
Oct 23, 2025
·
Stayed 3 nights
This hotel offered a welcoming atmosphere. The owner who was on the property was very attentive and helpful. It is situated near everything! Loved it! Definitely going back!
This hotel offered a welcoming atmosphere. The owner who was on the property was very attentive and helpful. It is situated near everything! Loved it! Definitely going back!
4
Patrick
Aug 30, 2022
·
Stayed 1 night
inaccessible en voiture. Parking trouvé à 10 minutes de marche avec les bagages. Aucune info à ce sujet malgré trois conversations téléphoniques auparavant. Accueil malaimable
inaccessible en voiture. Parking trouvé à 10 minutes de marche avec les bagages. Aucune info à ce sujet malgré trois conversations téléphoniques auparavant. Accueil malaimable
6
Andy
Sep 14, 2024
·
Stayed 1 night
Arrived at the hotel around 8pm to find no one on reception, although booking says open until 9pm. Wasn’t able to advise arrival after 6pm as we were delayed by traffic on the way. No one answered the telephone number stuck to the entrance but someone from the bar next door let us in! As there was no one on reception we could enquire about breakfast the following morning. Disappointed with our room - seems a lot smaller than any on the photos (no 9). Also has peeling paintwork and mould in the shower. Not what I expected to pay over £90 for 1 night. There are certainly better and cleaner hotels in Rouen for the price.
Arrived at the hotel around 8pm to find no one on reception, although booking says open until 9pm. Wasn’t able to advise arrival after 6pm as we were delayed by traffic on the way. No one answered the telephone number stuck to the entrance but someone from the bar next door let us in! As there was no one on reception we could enquire about breakfast the following morning. Disappointed with our room - seems a lot smaller than any on the photos (no 9). Also has peeling paintwork and mould in the shower. Not what I expected to pay over £90 for 1 night. There are certainly better and cleaner hotels in Rouen for the price.
10
Nancy
Sep 11, 2025
·
Stayed 1 night
The hotel manager was amazing Very nice Super accommodating Lent us an umbrella and called us a cab- then waited to make sure we got the cab👍
The hotel manager was amazing Very nice Super accommodating Lent us an umbrella and called us a cab- then waited to make sure we got the cab👍
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AI-generated summary based on recent guest reviews
Location
Superb central position directly on the cathedral square and within easy walking of the old town, sights, and dining. Some guests note noise from the square or cathedral sound and light show, and car access is limited in the pedestrian area.
Related guest reviews
10
Nirupama
Jul 27, 2025
·
Stayed 1 night
Can't beat the location. It's right in front of the cathedral and the cathedral is the tallest in France.
Can't beat the location. It's right in front of the cathedral and the cathedral is the tallest in France.
10
J Laurence
Oct 19, 2024
·
Stayed 2 nights
Great hotel right on the Rouen cathedral square.
Great hotel right on the Rouen cathedral square.
8
Ronald
Sep 22, 2023
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Stayed 3 nights
Nice hotel, right next the cathedral and rue de l’Horloge
Nice hotel, right next the cathedral and rue de l’Horloge
10
Worldstrides
Jul 26, 2025
·
Stayed 2 nights
Very nice service, easy autonomous check-in, lovely staff. Quiet, staid and traditional feel which appeals to an older / veteran traveller, this place ticked all the boxes. Bring earplugs if you're coming for more than 1 night- the show on the Cathedral starts at 11 and it is loud. It was very nice staying here, Rouen has so much to see
Very nice service, easy autonomous check-in, lovely staff. Quiet, staid and traditional feel which appeals to an older / veteran traveller, this place ticked all the boxes. Bring earplugs if you're coming for more than 1 night- the show on the Cathedral starts at 11 and it is loud. It was very nice staying here, Rouen has so much to see
10
Rosemary
Jun 8, 2024
·
Stayed 1 night
The excellent location was the most important.
The excellent location was the most important.
10
James
Nov 24, 2025
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Stayed 1 night
The hotel’s location could not have been better - directly across the plaza from the Cathedral.
The hotel’s location could not have been better - directly across the plaza from the Cathedral.
8
Shelley
Nov 27, 2025
·
Stayed 2 nights
Great balcony corner views from our Room #10. The Christmas market had started the day we arrived and it snowed that night (in late November). Complete with the imposing sight of the Notre Dame Cathedral, it was a near perfect stay in Rouen.
Great balcony corner views from our Room #10. The Christmas market had started the day we arrived and it snowed that night (in late November). Complete with the imposing sight of the Notre Dame Cathedral, it was a near perfect stay in Rouen.
10
Hervé
Feb 9, 2023
·
Stayed 1 night
Toujours une bonne adresse au coeur de Rouen
Toujours une bonne adresse au coeur de Rouen
10
John
Sep 21, 2025
·
Stayed 1 night
Great location, in the old town right next to bars, cafes, and the beach. A little noisy, since right under a restaurant/bar. But it was worth it to be so close to everything.
Great location, in the old town right next to bars, cafes, and the beach. A little noisy, since right under a restaurant/bar. But it was worth it to be so close to everything.
10
Gregory
Oct 31, 2025
·
Stayed 2 nights
Great hotel, perfect location.
Great hotel, perfect location.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: several praise it as excellent or good with variety, while others find it minimal, poor quality, or overpriced.
Related guest reviews
10
Maria
Mar 22, 2025
·
Stayed 2 nights
Beautiful hotel, great breakfast, quiet at night, located right in front of the Cathedral and next to all points of interest and restaurants, very convenient! The only issue that we had was with the internet which at the moment of our stay the property had problems with the signal, further than that our stay was a great one!!!
Beautiful hotel, great breakfast, quiet at night, located right in front of the Cathedral and next to all points of interest and restaurants, very convenient! The only issue that we had was with the internet which at the moment of our stay the property had problems with the signal, further than that our stay was a great one!!!
10
Elizabeth
Sep 25, 2024
·
Stayed 1 night
Great place to stay, excellent breakfast and the host is wonderful!!! Bedding and shower head perfect!!!
Great place to stay, excellent breakfast and the host is wonderful!!! Bedding and shower head perfect!!!
4
André
Aug 3, 2024
·
Stayed 2 nights
Frukosten var minimal och i dåligt skick. Gammal ofräsch duschkabin och lite slitet överlag. Behöver renoveras.
Frukosten var minimal och i dåligt skick. Gammal ofräsch duschkabin och lite slitet överlag. Behöver renoveras.
6
GEOFFREY
Oct 11, 2024
·
Stayed 1 night
Hôtel propre et fonctionnel avec vue direct sur la cathédrale de Rouen. L'hôtel est très propre. Cependant l Accueil laisse franchement à désirer. UnePersonne seule pour tout gérer ; Ce qui implique que vous pouvez attendre une demi-heure devant la porte lors votre arrivée si Elle n’est pas là! vraiment dommage. Le numéro de téléphone est une ligne fixe qui sonne dans le vide la plupart du temps. Le petit déjeuner est également au revoir : très peu de choix salés : pas d œufs ni bacon , incohérent au regard de la clientèle anglo-saxonne.
Hôtel propre et fonctionnel avec vue direct sur la cathédrale de Rouen. L'hôtel est très propre. Cependant l Accueil laisse franchement à désirer. UnePersonne seule pour tout gérer ; Ce qui implique que vous pouvez attendre une demi-heure devant la porte lors votre arrivée si Elle n’est pas là! vraiment dommage. Le numéro de téléphone est une ligne fixe qui sonne dans le vide la plupart du temps. Le petit déjeuner est également au revoir : très peu de choix salés : pas d œufs ni bacon , incohérent au regard de la clientèle anglo-saxonne.
10
Debra
Sep 27, 2025
·
Stayed 2 nights
Clean and comfortable with friendly host. The breakfast was worth the extra. View from hotel is beautiful
Clean and comfortable with friendly host. The breakfast was worth the extra. View from hotel is beautiful
6
Rachel
Mar 26, 2025
·
Stayed 1 night
La chambre est belle et propre. Bien située juste en face de la cathédrale, très belle vue. Par contre la salle de bain est quelque que peu vétuste et mériterait un rafraîchissement et le petit dej n'est pas de qualité du tout, rien de frais, pain de super marché.
La chambre est belle et propre. Bien située juste en face de la cathédrale, très belle vue. Par contre la salle de bain est quelque que peu vétuste et mériterait un rafraîchissement et le petit dej n'est pas de qualité du tout, rien de frais, pain de super marché.
10
kristin
Sep 26, 2023
·
Stayed 2 nights
Hotel Cardinal was a perfect hotel for us. It is lovingly cared for by the owner who does the cleaning herself. The rooms are very nicely appointed and most have a direct view of the Rouen Cathedrale that cannot be beat. Breakfast offers a variety of fresh foods in a pretty little room with lovely stained glass windows. If we are ever in Rouen we would ONLY stay here!
Hotel Cardinal was a perfect hotel for us. It is lovingly cared for by the owner who does the cleaning herself. The rooms are very nicely appointed and most have a direct view of the Rouen Cathedrale that cannot be beat. Breakfast offers a variety of fresh foods in a pretty little room with lovely stained glass windows. If we are ever in Rouen we would ONLY stay here!
6
Neil
Jul 14, 2023
·
Stayed 1 night
A good location right opposite the cathedral and next to a few good cafe bars. No car parking on site but there is an underground carpark within 5 mins walk. At 11pm there is a lightship on the outside walls of the cathedral - worth watching. Breakfast at the hotel though was expensive for what we got.
A good location right opposite the cathedral and next to a few good cafe bars. No car parking on site but there is an underground carpark within 5 mins walk. At 11pm there is a lightship on the outside walls of the cathedral - worth watching. Breakfast at the hotel though was expensive for what we got.
10
Andrew
Jun 14, 2022
·
Stayed 2 nights
Very well situated in the centre of the town with a good view of the cathedral. Good breakfast, helpful staff. An enormous car park quite near, so parking no problem
Very well situated in the centre of the town with a good view of the cathedral. Good breakfast, helpful staff. An enormous car park quite near, so parking no problem
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AI-generated summary based on recent guest reviews
8
Callie
last week
·
Stayed 2 nights
worth it for the incredible view
worth it for the incredible view
10
Derek
Sep 17, 2026
·
Stayed 1 night
Could not beat the location.
Could not beat the location.
8
Wei
Sep 7, 2026
·
Stayed 1 night
Good location to visit the city. The bath gel bottle is empty.
Good location to visit the city. The bath gel bottle is empty.
8
Mark
Aug 4, 2026
·
Stayed 1 night
Basic hotel right opposite cathedral. Clean and generally adequate but be careful with breakfast. We were told it was basic and said we would look outside but then found nowhere open and went back to the hotel only to learn that there was no breakfast there either as we had said no the night before. Finally found an open Starbucks some distance away but not a good experience! Other places stayed opening at 10 but that was too late for us.
Basic hotel right opposite cathedral. Clean and generally adequate but be careful with breakfast. We were told it was basic and said we would look outside but then found nowhere open and went back to the hotel only to learn that there was no breakfast there either as we had said no the night before. Finally found an open Starbucks some distance away but not a good experience! Other places stayed opening at 10 but that was too late for us.
8
Peter
Jul 13, 2026
·
Stayed 2 nights
All ok had a problem sorted same day
All ok had a problem sorted same day
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 22:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hôtel Cardinal
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee of approximately EUR 12 for adults and children.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Rouen, just steps from Rouen Cathedral and the Rouen Christmas Market. It is 0.3 mi from Rouen Opera House and 0.4 mi from Rue Saint-Romain.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no charge for children under 18 years of age.
What are the policies regarding extra beds and cribs?
Cribs are available for a fee of EUR 8.0 per day. Details about extra beds are not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-17: 135.60414958114626USD
- 2026-10-18: 96.96567722320557USD
- 2026-10-19: NO DATA
- 2026-10-20: 92.40537848320008USD
- 2026-10-21: 97.81720317764282USD
- 2026-10-22: 92.49150142974854USD
- 2026-10-23: 105.3086222984314USD
- 2026-10-24: 105.3086222984314USD
- 2026-10-25: 96.50999794425965USD
- 2026-10-26: 107.68679684562683USD
- 2026-10-27: 107.64095375633241USD
- 2026-10-28: 109.33919676971436USD
- 2026-10-29: 111.0499977722168USD
- 2026-10-30: 101.64999574928284USD
- 2026-10-31: 99.56388659820557USD
- 2026-11-01: 101.64999574928284USD
- 2026-11-02: 113.50999211883546USD
- 2026-11-03: 112.07934999580384USD
- 2026-11-04: 113.7132000984192USD
- 2026-11-05: 112.07934999580384USD
- 2026-11-06: 99.56388659820557USD
- 2026-11-07: 102.99959812545777USD
- 2026-11-08: 101.64999574928284USD
- 2026-11-09: 109.24199021911622USD
- 2026-11-10: 109.17720299606324USD
- 2026-11-11: 107.0944883594513USD
- 2026-11-12: 108.29160331687928USD
- 2026-11-13: 100.67015543365478USD
- 2026-11-14: 98.52999121131897USD
- 2026-11-15: 101.42280329627991USD
- 2026-11-16: 107.40600363769532USD
- 2026-11-17: 109.38239968109131USD
- 2026-11-18: 108.03590894317628USD
- 2026-11-19: 109.03618492164613USD
- 2026-11-20: 102.14969228019714USD
- 2026-11-21: 102.08710806274415USD
- 2026-11-22: 101.21689513473511USD
- 2026-11-23: 109.19284690742494USD
- 2026-11-24: 116.70314158592224USD
- 2026-11-25: 109.20023597679139USD
- 2026-11-26: 108.18696483688355USD
- 2026-11-27: 106.63240579185486USD
- 2026-11-28: 102.08006187362672USD
- 2026-11-29: 95.0238349369049USD
- 2026-11-30: 108.18696483688355USD
- 2026-12-01: 109.26858058242799USD
- 2026-12-02: 116.00809760513306USD
- 2026-12-03: 109.47121423759461USD
- 2026-12-04: 100.25662470932008USD
- 2026-12-05: 102.33609055557251USD
- 2026-12-06: 103.28929764785767USD
- 2026-12-07: 111.92414525108337USD
- 2026-12-08: 109.78381816062928USD
- 2026-12-09: 109.87301845741273USD
- 2026-12-10: 109.5688065284729USD
- 2026-12-11: 99.46865160903931USD
- 2026-12-12: 103.962080128479USD
- 2026-12-13: 102.64010532836915USD
- 2026-12-14: 109.1228136165619USD
- 2026-12-15: 109.79785053482055USD
- 2026-12-16: 108.61854820632935USD
- 2026-12-17: 109.06091515960694USD
The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
- Nearby parking fee: EUR 18 per day (984 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: EUR 9 (subject to availability)
- Crib (infant bed) fee: EUR 8.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
General
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi