Hôtel du Sud Vieux Port

Extremely convenient location, 2 mins from the Old Port (& Metro). Handy for excursions, helpful Tourist Office plenty of eateries, shops, small supermarkets & museums. Listed as a 2*. Could easily be a 3*, but suggest investing in redecorating & general upkeep. Kept clean, comfortable, but messy / incomplete repairs. I arrived after midnight, but reception was manned & extremely helpful. Encountered 3 other very helpful staff members (unfortunately 1 one very tall, young man was ignorant & always on the phone). Would gladly stay again & highly recommend. Thank you for a great stay.

Uncomfortable but good location

Plus side: the lady on reception was lovely, friendly and helpful. The room was comfy. DOWNSIDE: you needed to buzz to enter the hotel. It was supposed to be a 24 hour reception. I arrived back at the hotel at just after midnight on 2/9/25. I pressed the buzzer with no luck. I also banged on the front door, with no response. I was buzzing and/or banging between midnight and 02:30 approximately, at which point I accepted I was homeless for the night. During this time I contacted Expedia who tried ringing the hotel with no luck. I had also tried ringing but just got voicemail. Finally at 07:30 approximately the door was opened. The man at reception was cleaning his teeth when I got to the top of the stairs. This indicated to me he had been sleeping and was just freshening up. He was also wearing AirPods. I suspect he turned the buzzer off in reception so he didn’t get disturbed and then either slept or was listening to his AirPods. Either way he was not doing his job and I was left to walk the streets of Marseille all night. He did not apologise but simply claimed it was the first time the buzzer had been heard. I was given a refund for the night, but having to stay awake all night affected the following day and ruined my experience.

Great location and cheap. Generally clean but just very shabby and rundown. It’s a 2 star hotel but I’d give it 1 star. Nice staff. It seemed clean but the floor hadn’t been mopped so dust and bits of fluff. Cheap and quiet considering the area near port.

The place seems worn out and needs some repairs. However, for the price, it offers a great location.