Alex Hotel & Spa
$168
/ night
Avg. for September
Prices for Alex Hotel & Spa
Select dates to see prices and availability
$168
/ night
Avg. for September
Monthly average prices
Nightly prices at Alex Hotel & Spa average $106 in February, the cheapest month, and $175 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $108 |
| February | $106 |
| March | $122 |
| April | $135 |
| May | $158 |
| June | $175 |
| July | $141 |
| August | $153 |
| September | $168 |
| October | $143 |
| November | $128 |
| December | $108 |
J
F
M
A
M
J
J
A
Sep · $168
S
O
N
D
Most expensive: June (~$175)
Cheapest: February (~$106)
About this property
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Amenities
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Dining
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 33 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Location
With a stay at Alex Hotel & Spa in Marseille (Belsunce), you'll be a 4-minute drive from Grand Port Maritime de Marseille and 5 minutes from Velodrome Stadium. This spa hotel is 4.9 mi (8 km) from Marseille Provence Cruise Terminal and 4.1 mi (6.6 km) from Prado Beach.
What's nearby
La Canebiere(0.3 miles)
University of Aix-Marseille I(0.3 miles)
Memorial De La Marseillaise(0.4 miles)
Centre Bourse(0.4 miles)
Marseille History Museum(0.6 miles)
Cours Julien(0.6 miles)
Musée de la Marine(0.6 miles)
Marseille Tourism Office(0.7 miles)
Le Panier(0.7 miles)
La Plaine(0.7 miles)
Cours Julien Fountain(0.7 miles)
La Vieille Charite(0.8 miles)
Hotel de Ville(0.8 miles)
European Hospital Marseille(0.8 miles)
Marseille Opera House(0.8 miles)
The preferred airport for Alex Hotel & Spa is Marseille - Provence Airport (MRS)(16.3 miles)
Swimming pool
Sauna
Non-Smoking Rooms
Business Center
Banquet Facilities
Safe-Deposit Box
Location
13-15 Place des Marseillaises, Belsunce, 1st Arrondissement, Marseille, France
La Canebiere (0.3 miles)
University of Aix-Marseille I (0.3 miles)
Memorial De La Marseillaise (0.4 miles)
Centre Bourse (0.4 miles)
Marseille History Museum (0.6 miles)
Cours Julien (0.6 miles)
Room options
10
Club Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
151 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
18
Deluxe Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
205 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
13
Junior Suite
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Superior Suite
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Signature Suite
Room details
1 Queen Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Alex Hotel & Spa
8.4
Very good
Based on 1,476 verified reviews
Who stays here?
Business
22%
Couple
48%
Family
11%
Group
8%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At Alex Hotel & Spa, guests consistently praise the super-convenient location by Gare Saint-Charles, the friendly, helpful staff, and clean, comfortable rooms, while noting that the surrounding area can feel dirty or sketchy, especially later in the evening.
Read moreWas this helpful?
What guests think
At Alex Hotel & Spa, guests consistently praise the super-convenient location by Gare Saint-Charles, the friendly, helpful staff, and clean, comfortable rooms, while noting that the surrounding area can feel dirty or sketchy, especially later in the evening.
Rooms range from small to spacious with modern decor; courtyard-facing options are quieter, while street-side rooms can be noisy. Facilities include a gym, and the spa is well liked but fee-based and often requires advance booking. Breakfast frequently earns praise for variety and a pleasant setting, though several reviewers found it limited or not well replenished. Overall, this is a practical, comfortable base with excellent transport access.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests highlight a decent gym and a popular spa; however, spa access is paid and often must be reserved in advance.
Related guest reviews
10
Andrew
Jul 1, 2025
·
Stayed 1 night
Alex Hotel was friendly with a good room and nice breakfast. Gym facility was also good. Reception looked after our bags when early for check in and offered water on a hot day.
Alex Hotel was friendly with a good room and nice breakfast. Gym facility was also good. Reception looked after our bags when early for check in and offered water on a hot day.
10
Rebecca
Jul 22, 2025
·
Stayed 1 night
We loved this hotel, and it’s convenience to the train station and many restaurants. The staff were super friendly and the rooms were clean and comfortable. Note: the pool is not included in your stay, and some rooms have no elevator access, so be mindful when booking.
We loved this hotel, and it’s convenience to the train station and many restaurants. The staff were super friendly and the rooms were clean and comfortable. Note: the pool is not included in your stay, and some rooms have no elevator access, so be mindful when booking.
6
Tore
Jul 22, 2024
·
Stayed 1 night
Short stopover in hectic Marseille, in this tiny, quite ok hotel close to the Marseille St. Charles railway station. Disappointing that the sales add says ‘spa’ and that this cost another €60, that’s kind of bad advertising. Friendly staff.
Short stopover in hectic Marseille, in this tiny, quite ok hotel close to the Marseille St. Charles railway station. Disappointing that the sales add says ‘spa’ and that this cost another €60, that’s kind of bad advertising. Friendly staff.
10
Ross
May 30, 2024
·
Stayed 3 nights
A wonderful hotel. You can see the hotel sign from outside St Charles Station (exit down the escalator near the taxi stand, but do not take a taxi its a short walk). The rooms are a good size with a large bathroom with an excellent shower. The breakfast room has an outside relaxed terrace with hot and cold options and excellent coffee. The hotel has a gym and sauna with a small indoor pool. Out the back is a seperate small boutique building with additional rooms. The service is warm and friendly with a willingness to accommodate for example the air-conditioning in my room was inefficient so they moved me to an alternative room. It is a short walk down Place de Athens turn right at McDonalds and voila you are a short walk to the Old Port. Alex Hotel and Spa is now my preferred place to stay in Marseille.
A wonderful hotel. You can see the hotel sign from outside St Charles Station (exit down the escalator near the taxi stand, but do not take a taxi its a short walk). The rooms are a good size with a large bathroom with an excellent shower. The breakfast room has an outside relaxed terrace with hot and cold options and excellent coffee. The hotel has a gym and sauna with a small indoor pool. Out the back is a seperate small boutique building with additional rooms. The service is warm and friendly with a willingness to accommodate for example the air-conditioning in my room was inefficient so they moved me to an alternative room. It is a short walk down Place de Athens turn right at McDonalds and voila you are a short walk to the Old Port. Alex Hotel and Spa is now my preferred place to stay in Marseille.
10
DAVID
Aug 22, 2024
·
Stayed 2 nights
Chambre sur cours excellente, spa et massage très agréables, personnel aux petits soins, rien à redire, excellente option juste en face de la gare
Chambre sur cours excellente, spa et massage très agréables, personnel aux petits soins, rien à redire, excellente option juste en face de la gare
10
Joe
Apr 30, 2023
·
Stayed 2 nights
One of the receptionist was so much help, I wish I got his name, helped us with getting to the airport and visiting the nearby Calanque. Also the spa was absolutely premo!
One of the receptionist was so much help, I wish I got his name, helped us with getting to the airport and visiting the nearby Calanque. Also the spa was absolutely premo!
10
Robert
Sep 21, 2024
·
Stayed 2 nights
very comfortable hotel, decent fitness room, just opposite station
very comfortable hotel, decent fitness room, just opposite station
8
Jan
Jul 11, 2024
·
Stayed 1 night
Nice and modern small hotel, with a lovely little lounge and very convienient parking right outside the hotel. The breakfast was very small and the trainingroom is also not really inspiring. Service excellent and very easy to find driving from the north/airport. Modern rooms with no-hassle wifi and streaming. That's very nice,
Nice and modern small hotel, with a lovely little lounge and very convienient parking right outside the hotel. The breakfast was very small and the trainingroom is also not really inspiring. Service excellent and very easy to find driving from the north/airport. Modern rooms with no-hassle wifi and streaming. That's very nice,
10
Kenneth
Apr 27, 2025
·
Stayed 2 nights
Wonderful place. Book the 2hr. Spa, great way to relax after a day in Marseille. Breakfast was delicious and the expresso machine and homemade yogurt exceeded expectations. Great walk to old port.
Wonderful place. Book the 2hr. Spa, great way to relax after a day in Marseille. Breakfast was delicious and the expresso machine and homemade yogurt exceeded expectations. Great walk to old port.
2
Andrew
Jul 21, 2024
·
Stayed 1 night
When I arrived there was a couple who had all of their stuff stolen from their room. They charge you $35 to use the spa so this really isn't a spa hotel. It's just a hotel and it's near the train station, so whatever you expect you should lower your expectations dramatically.
When I arrived there was a couple who had all of their stuff stolen from their room. They charge you $35 to use the spa so this really isn't a spa hotel. It's just a hotel and it's near the train station, so whatever you expect you should lower your expectations dramatically.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is frequently praised in rooms and bathrooms; a few guests reported issues such as odors, mold, stained walls or worn carpets.
Related guest reviews
10
Kenneth
Nov 17, 2025
·
Stayed 3 nights
Convenient hotel with great proximity to the train station. Room was clean and comfortable
Convenient hotel with great proximity to the train station. Room was clean and comfortable
2
trang
Jul 9, 2023
·
Stayed 1 night
Very disappointed with the size and cleanliness of the rooms. Excessive amounts of mould found in the showers and horrible on shower curtains. Considering mould remover spray is £2, this shouldn’t be the case. Cupboards in the room were also broken. On top of bad customer service when we expressed our issues. Front desk staff were reluctant to help, they pretty much told us to deal with it. You’re better off booking something closer to the harbour as there is more activities to do there. Price of the rooms for what you get is not worth it. Avoid.
Very disappointed with the size and cleanliness of the rooms. Excessive amounts of mould found in the showers and horrible on shower curtains. Considering mould remover spray is £2, this shouldn’t be the case. Cupboards in the room were also broken. On top of bad customer service when we expressed our issues. Front desk staff were reluctant to help, they pretty much told us to deal with it. You’re better off booking something closer to the harbour as there is more activities to do there. Price of the rooms for what you get is not worth it. Avoid.
10
rudraksh
May 30, 2024
·
Stayed 1 night
It was a clean property and very close to the train station.
It was a clean property and very close to the train station.
10
Baya
Jul 15, 2023
·
Stayed 2 nights
Hôtel très propre à 3 minutes de la gare.Belle chambre bien entretenue et spacieuse. Le petit dejeuner est copieux et il y a du choix. Personnel sympathique. Je recommande.
Hôtel très propre à 3 minutes de la gare.Belle chambre bien entretenue et spacieuse. Le petit dejeuner est copieux et il y a du choix. Personnel sympathique. Je recommande.
10
Elsa
Oct 15, 2025
·
Stayed 5 nights
Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
10
Diann
Oct 7, 2025
·
Stayed 1 night
The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
10
Anne
Sep 7, 2025
·
Stayed 3 nights
The hotel was very nice and clean. Staff was friendly and helpful. Room was small but nice. Breakfast was good.
The hotel was very nice and clean. Staff was friendly and helpful. Room was small but nice. Breakfast was good.
10
Debra
Jun 7, 2025
·
Stayed 1 night
Very clean. Friendly, helpful staff. Very close to train station
Very clean. Friendly, helpful staff. Very close to train station
6
Deo
Sep 26, 2025
·
Stayed 1 night
Room was smelly specially the toilet
Room was smelly specially the toilet
8
Ho-ly
Sep 11, 2025
·
Stayed 4 nights
The property was conveniently located right across from a train/bus station, and within walking distance to major sites. Room was very clean and staff extremely friendly, helpful and accommodating. That said, the immediate area around the property was fairly dirty, messy and overall unappealing.
The property was conveniently located right across from a train/bus station, and within walking distance to major sites. Room was very clean and staff extremely friendly, helpful and accommodating. That said, the immediate area around the property was fairly dirty, messy and overall unappealing.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Many find rooms comfortable and modern, with some spacious bathrooms and quieter courtyard views; several note small rooms or street noise, and a few mention strong air conditioning.
Related guest reviews
10
sarah
Mar 27, 2025
·
Stayed 1 night
Excellent location if you wish to be near the railway station. The young man who checked us in was very friendly and helpful. When walking into our room it smelt wonderful, it was a really lovely aroma , we loved it. The bed was very comfortable, we had a great nights sleep. One small problem for my husband who has mobility issues was the toilet was very low ( minor issue ). We arrived around two ish and the lady on reception at that time said our room would not be ready before 3 o,clock.
Excellent location if you wish to be near the railway station. The young man who checked us in was very friendly and helpful. When walking into our room it smelt wonderful, it was a really lovely aroma , we loved it. The bed was very comfortable, we had a great nights sleep. One small problem for my husband who has mobility issues was the toilet was very low ( minor issue ). We arrived around two ish and the lady on reception at that time said our room would not be ready before 3 o,clock.
10
Lars
Aug 10, 2025
·
Stayed 4 nights
Perfekt läge för dem som kommer med tåg, o nära till olika stadsdelar. Hjälpsam personal. Stort badrum. Trots rum mot gatan var det tyst och med en AC som gav rummet en behaglig temperatur utan att väsnas. Frukost på trevlig innegård.
Perfekt läge för dem som kommer med tåg, o nära till olika stadsdelar. Hjälpsam personal. Stort badrum. Trots rum mot gatan var det tyst och med en AC som gav rummet en behaglig temperatur utan att väsnas. Frukost på trevlig innegård.
10
Joseph
Jun 9, 2024
·
Stayed 1 night
Nicely fitted out in modern style. We had a room overlooking the charming breakfast courtyard, not the main road, so it was peaceful and there were trees outside the window, which is unusual for an hotel so close to the station. Price was good too. We didn't have breakfast, as we preferred to go out.
Nicely fitted out in modern style. We had a room overlooking the charming breakfast courtyard, not the main road, so it was peaceful and there were trees outside the window, which is unusual for an hotel so close to the station. Price was good too. We didn't have breakfast, as we preferred to go out.
8
Jeremie
Feb 1, 2026
·
Stayed 1 night
Grande chambre mais bruyante
Grande chambre mais bruyante
10
LaToya
Oct 31, 2025
·
Stayed 1 night
The design of the room was different; creative, nice. The staff was friendly and conversational.
The design of the room was different; creative, nice. The staff was friendly and conversational.
10
Matthew
Jul 29, 2025
·
Stayed 1 night
The suite with private balcony overlooking the city was worth it! I rarely pay for the nicest room on property when I travel but this room was perfect. The Air Conditioning was also very strong. Breakfast was serviceable and a cheap add on at booking (check the rates, it was $6 more with our room but $14+ with others)
The suite with private balcony overlooking the city was worth it! I rarely pay for the nicest room on property when I travel but this room was perfect. The Air Conditioning was also very strong. Breakfast was serviceable and a cheap add on at booking (check the rates, it was $6 more with our room but $14+ with others)
10
Jodi
Jul 14, 2025
·
Stayed 2 nights
Great location right next to the train station. Be sure to go down the escalator and not the stairs as they are a challenge with luggage. Easy to walk around the city from here. Room was great- we got a jr suite for extra space and it was perfect!
Great location right next to the train station. Be sure to go down the escalator and not the stairs as they are a challenge with luggage. Easy to walk around the city from here. Room was great- we got a jr suite for extra space and it was perfect!
10
Sally
Jul 31, 2025
·
Stayed 3 nights
Spacious room and bathroom. Friendly staff. Near train station.
Spacious room and bathroom. Friendly staff. Near train station.
8
ALEXANDRA
Sep 6, 2024
·
Stayed 1 night
Comfortable room, quiet, clean, nice linen. Dodgy area! Did not feel v safe.
Comfortable room, quiet, clean, nice linen. Dodgy area! Did not feel v safe.
10
Lori
Sep 15, 2025
·
Stayed 1 night
Large bathroom with spacious shower. Comfortable beds.
Large bathroom with spacious shower. Comfortable beds.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, helpful and professional, with smooth check-in, luggage storage and local tips; a few guests mentioned average or unhelpful interactions.
Related guest reviews
8
Gail
Oct 21, 2025
·
Stayed 1 night
The reception staff were all very friendly,helpful and inviting. They stored our luggage on arrival as our room wasn't ready. (We arrived early) Breakfast was great, lots of options. Location is walkable to the city centre for restaurants and shopping. Our room was very clean and quiet even though we were facing the main street.
The reception staff were all very friendly,helpful and inviting. They stored our luggage on arrival as our room wasn't ready. (We arrived early) Breakfast was great, lots of options. Location is walkable to the city centre for restaurants and shopping. Our room was very clean and quiet even though we were facing the main street.
6
Julien
Oct 23, 2025
·
Stayed 2 nights
Hôtel bien placé juste à côté de la gare. Chambre petite et décoration un peu froide. Stricte minimum côté produits de salle de bain. Accueil moyen.
Hôtel bien placé juste à côté de la gare. Chambre petite et décoration un peu froide. Stricte minimum côté produits de salle de bain. Accueil moyen.
2
trang
Jul 9, 2023
·
Stayed 1 night
Very disappointed with the size and cleanliness of the rooms. Excessive amounts of mould found in the showers and horrible on shower curtains. Considering mould remover spray is £2, this shouldn’t be the case. Cupboards in the room were also broken. On top of bad customer service when we expressed our issues. Front desk staff were reluctant to help, they pretty much told us to deal with it. You’re better off booking something closer to the harbour as there is more activities to do there. Price of the rooms for what you get is not worth it. Avoid.
Very disappointed with the size and cleanliness of the rooms. Excessive amounts of mould found in the showers and horrible on shower curtains. Considering mould remover spray is £2, this shouldn’t be the case. Cupboards in the room were also broken. On top of bad customer service when we expressed our issues. Front desk staff were reluctant to help, they pretty much told us to deal with it. You’re better off booking something closer to the harbour as there is more activities to do there. Price of the rooms for what you get is not worth it. Avoid.
10
Mark
Jan 26, 2025
·
Stayed 2 nights
The hotel staff were excellent and very polite. The hotel itself was excellent and right next to the train/bus station.
The hotel staff were excellent and very polite. The hotel itself was excellent and right next to the train/bus station.
10
Trevor
Nov 22, 2024
·
Stayed 2 nights
I would definitely stay here again!!! the staff were super helpful and friendly!
I would definitely stay here again!!! the staff were super helpful and friendly!
10
Melissa
Feb 22, 2026
·
Stayed 1 night
The staff member who greeted us at check in was great. Gave dinner recommendations. Convenient to train station. Clean.
The staff member who greeted us at check in was great. Gave dinner recommendations. Convenient to train station. Clean.
10
Jan
Oct 12, 2024
·
Stayed 1 night
Short stay at the Alex after arriving by train and before heading in to the countryside. Excellent location, room clean and comfortable, very helpful staff.
Short stay at the Alex after arriving by train and before heading in to the countryside. Excellent location, room clean and comfortable, very helpful staff.
10
Diann
Oct 7, 2025
·
Stayed 1 night
The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
10
Catherine
Oct 2, 2023
·
Stayed 1 night
Hotel Alex is right outside the train station so the outside is deceiving of how nice the inside is. This was our favorite hotel on our trip through France. Victoria greeted us and was the kindest most helpful person we encountered on all our travels. She gave us great advice on the best way to see the city of Marseille and for future travel around France. Hotel Alex also had the most lovely breakfast that we all enjoyed. 5 Stars highly recommend!!
Hotel Alex is right outside the train station so the outside is deceiving of how nice the inside is. This was our favorite hotel on our trip through France. Victoria greeted us and was the kindest most helpful person we encountered on all our travels. She gave us great advice on the best way to see the city of Marseille and for future travel around France. Hotel Alex also had the most lovely breakfast that we all enjoyed. 5 Stars highly recommend!!
10
Clayton
Aug 3, 2023
·
Stayed 1 night
I had a short stay at Alex hotel & spa and I am definitely coming back. The hotel is in a great location, just beside the main station. The facilities were spotless clean and the front desk Jose was exceptional in making our stay a great experience. The breakfast is really worth the money
I had a short stay at Alex hotel & spa and I am definitely coming back. The hotel is in a great location, just beside the main station. The facilities were spotless clean and the front desk Jose was exceptional in making our stay a great experience. The breakfast is really worth the money
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Directly across from Gare Saint-Charles and near metro and bus links, with a 15–20 minute walk to the Old Port. Many warn the immediate area feels dirty or sketchy, especially at night.
Related guest reviews
6
Richard
Sep 21, 2025
·
Stayed 3 nights
Nice hotel, helpful friendly staff, good breakfast bad neighbourhood. For the cost of the hotel if you are stay few days I would suggest the vieux port. Much better neighbourhood. Alex is great for one night and a need to be close to the station.
Nice hotel, helpful friendly staff, good breakfast bad neighbourhood. For the cost of the hotel if you are stay few days I would suggest the vieux port. Much better neighbourhood. Alex is great for one night and a need to be close to the station.
6
Kate
May 7, 2025
·
Stayed 1 night
Right next to train station but did not feel comfortable as a single woman waking the area
Right next to train station but did not feel comfortable as a single woman waking the area
10
Michael
Oct 7, 2024
·
Stayed 1 night
Very charming hotel, great sleep. Location is perfect.
Very charming hotel, great sleep. Location is perfect.
8
Eeva
Aug 10, 2025
·
Stayed 1 night
Nice clean hotel with modern decor across from train station . Super convenient for early departure next morning .
Nice clean hotel with modern decor across from train station . Super convenient for early departure next morning .
8
Ho Yun Carol
Oct 22, 2024
·
Stayed 3 nights
The hotel ia located right opposite to Gare Saint Charles train and metro station. A pleasant walk of 16 mins to the old port. Surrounding area is a bit dodge but doesn’t feel unsafe even walking alone at night. Breakfast is good.
The hotel ia located right opposite to Gare Saint Charles train and metro station. A pleasant walk of 16 mins to the old port. Surrounding area is a bit dodge but doesn’t feel unsafe even walking alone at night. Breakfast is good.
10
Jodi
Jul 14, 2025
·
Stayed 2 nights
Great location right next to the train station. Be sure to go down the escalator and not the stairs as they are a challenge with luggage. Easy to walk around the city from here. Room was great- we got a jr suite for extra space and it was perfect!
Great location right next to the train station. Be sure to go down the escalator and not the stairs as they are a challenge with luggage. Easy to walk around the city from here. Room was great- we got a jr suite for extra space and it was perfect!
10
J B
Jun 30, 2025
·
Stayed 1 night
Clean City centre place to sleep which was convenient for the railway station. The area is not very nice and this was my impression of the whole of Marseille city centre.
Clean City centre place to sleep which was convenient for the railway station. The area is not very nice and this was my impression of the whole of Marseille city centre.
8
Ho-ly
Sep 11, 2025
·
Stayed 4 nights
The property was conveniently located right across from a train/bus station, and within walking distance to major sites. Room was very clean and staff extremely friendly, helpful and accommodating. That said, the immediate area around the property was fairly dirty, messy and overall unappealing.
The property was conveniently located right across from a train/bus station, and within walking distance to major sites. Room was very clean and staff extremely friendly, helpful and accommodating. That said, the immediate area around the property was fairly dirty, messy and overall unappealing.
10
Aimee
Jul 28, 2025
·
Stayed 1 night
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
10
Karine
Sep 26, 2025
·
Stayed 2 nights
Hôtel magnifique! Pratique car situé à côté de la gare mais en soirée ce n’est pas le plus beau quartier. Il suffit de marcher un peu plus loin.
Hôtel magnifique! Pratique car situé à côté de la gare mais en soirée ce n’est pas le plus beau quartier. Il suffit de marcher un peu plus loin.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast often earns praise for quality, variety and a pleasant courtyard setting; however, several guests found it limited or poorly replenished, and it may be an extra cost.
Related guest reviews
6
Jacqueline
Sep 5, 2024
·
Stayed 2 nights
Perfectly nice hotel - lovely staff very warm welcome, very clean and suite was very specious. Breakfast is very limited and not replenished. 2 female travellers and felt the area around the hotel was not the best. Not the hotels fault just personal feelings.
Perfectly nice hotel - lovely staff very warm welcome, very clean and suite was very specious. Breakfast is very limited and not replenished. 2 female travellers and felt the area around the hotel was not the best. Not the hotels fault just personal feelings.
8
Paul
Mar 13, 2025
·
Stayed 4 nights
The location was great, right across the street from the train station. The rooms were small but clean. the breakfast was poorly monitored and not replenished enough. Staff was friendly.
The location was great, right across the street from the train station. The rooms were small but clean. the breakfast was poorly monitored and not replenished enough. Staff was friendly.
10
Andrew
Oct 7, 2025
·
Stayed 3 nights
Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious
Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious
10
Lars
Aug 10, 2025
·
Stayed 4 nights
Perfekt läge för dem som kommer med tåg, o nära till olika stadsdelar. Hjälpsam personal. Stort badrum. Trots rum mot gatan var det tyst och med en AC som gav rummet en behaglig temperatur utan att väsnas. Frukost på trevlig innegård.
Perfekt läge för dem som kommer med tåg, o nära till olika stadsdelar. Hjälpsam personal. Stort badrum. Trots rum mot gatan var det tyst och med en AC som gav rummet en behaglig temperatur utan att väsnas. Frukost på trevlig innegård.
8
jean pierre
Nov 25, 2024
·
Stayed 5 nights
Bon accueil chambre moderne propre silencieuse car a l'arrière de la rue bon confort salle de bain WC en excellent état quasi neuve espace suffisant Petit déjeuner moyen car minimaliste pour les viennoiseries le pain le sucré et le salé très peu de choix propose point a revoir et a améliorer par rapport au standing et au prix de l'hôtel nous n'avons pas essayé le spa?
Bon accueil chambre moderne propre silencieuse car a l'arrière de la rue bon confort salle de bain WC en excellent état quasi neuve espace suffisant Petit déjeuner moyen car minimaliste pour les viennoiseries le pain le sucré et le salé très peu de choix propose point a revoir et a améliorer par rapport au standing et au prix de l'hôtel nous n'avons pas essayé le spa?
10
Diann
Oct 7, 2025
·
Stayed 1 night
The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
6
Georgia
Oct 27, 2024
·
Stayed 3 nights
I chose this hotel primarily because it had a "Wonderful" rating and it is very close to where my colleague and I had business meetings. We did not want to have to walk a far distance with all of computers and speaker. First, I not consider this hotel wonderful, at all even though the front desk staff was extremely accommodating. I asked to change my room because the noise of the traffic in front of the hotel loud most of the evening and into the night. The staff happily arranged that so my third night was quiet. Granted, I have very acute hearing so I wear earplugs because I know that. IMO, the breakfast and breakfast room were not great at all. The room is dark and food was mediocre with few choices. The eggs, "bacon," sausage (?) was essentially in another room, and the bread, confiture, cheese, fruit and beverage machine in another. The fruit salad was soggy as if it had sat overnight, the orange juice spoiled. The fromage blanc was delicious which I think they make on site. If I were ever to return to Marseille I would not go to this hotel again, sadly. Not up to par to the last hotel where I stayed closer to the port.
I chose this hotel primarily because it had a "Wonderful" rating and it is very close to where my colleague and I had business meetings. We did not want to have to walk a far distance with all of computers and speaker. First, I not consider this hotel wonderful, at all even though the front desk staff was extremely accommodating. I asked to change my room because the noise of the traffic in front of the hotel loud most of the evening and into the night. The staff happily arranged that so my third night was quiet. Granted, I have very acute hearing so I wear earplugs because I know that. IMO, the breakfast and breakfast room were not great at all. The room is dark and food was mediocre with few choices. The eggs, "bacon," sausage (?) was essentially in another room, and the bread, confiture, cheese, fruit and beverage machine in another. The fruit salad was soggy as if it had sat overnight, the orange juice spoiled. The fromage blanc was delicious which I think they make on site. If I were ever to return to Marseille I would not go to this hotel again, sadly. Not up to par to the last hotel where I stayed closer to the port.
6
DENYS
Oct 20, 2025
·
Stayed 1 night
hôtel très agréable, bon rapport qualité prix. Mais j'enlève une étoile pour le quartier. Et une autre pour le petit déjeuner qui n'est même pas digne d'un zéro étoile : viennoiseries rassies et aucun choix.
hôtel très agréable, bon rapport qualité prix. Mais j'enlève une étoile pour le quartier. Et une autre pour le petit déjeuner qui n'est même pas digne d'un zéro étoile : viennoiseries rassies et aucun choix.
10
Aimee
Jul 28, 2025
·
Stayed 1 night
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
10
Ann
Jun 10, 2024
·
Stayed 4 nights
The location of the hotel was very convenient. The staff was very friendly and helpful. Breakfast was plentiful and tasty and the outdoor patio for breakfast was lovely.
The location of the hotel was very convenient. The staff was very friendly and helpful. Breakfast was plentiful and tasty and the outdoor patio for breakfast was lovely.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Luke
Aug 14, 2026
·
Stayed 2 nights
Fantastic! It was very nice, quiet and the air con was FAB.
Fantastic! It was very nice, quiet and the air con was FAB.
10
Yanal
Jul 19, 2026
·
Stayed 1 night
Very good and clean. Nice staff
Very good and clean. Nice staff
10
stephane
Jul 9, 2026
·
Stayed 1 night
A truly unforgettable experience in a breathtaking setting! We were absolutely charmed by both the venue and the exceptional service. Every detail has been thoughtfully designed and beautifully presented. We highly recommend this place to anyone looking for a memorable experience!
A truly unforgettable experience in a breathtaking setting! We were absolutely charmed by both the venue and the exceptional service. Every detail has been thoughtfully designed and beautifully presented. We highly recommend this place to anyone looking for a memorable experience!
10
melissa
Jun 27, 2026
·
Stayed 1 night
Hidden jewel directly across the street from the train station. It was HOT outside but our rooms were cold! Very very clean and well kept. The front staff are excellent and kind. The rooms are beautiful and spacious. I highly recommend this hotel.
Hidden jewel directly across the street from the train station. It was HOT outside but our rooms were cold! Very very clean and well kept. The front staff are excellent and kind. The rooms are beautiful and spacious. I highly recommend this hotel.
10
Adrian
Jun 13, 2026
·
Stayed 2 nights
Absolutely beautiful hotel to stay at!!! The staff were so lovely and the beds and room were very comfortable.
Absolutely beautiful hotel to stay at!!! The staff were so lovely and the beds and room were very comfortable.
FAQs about Alex Hotel & Spa
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 15 per person.
Are pets allowed at the property?
Pets are allowed with a fee of EUR 12 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including features such as step-free entrances and wheelchair-accessible public areas.
What is the location of the property in relation to key landmarks?
The property is located in Belsunce, Marseille, approximately 0.5 km from La Canebiere and the University of Aix-Marseille I, and about 4 minutes' drive from Grand Port Maritime de Marseille.
Does the property have a swimming pool?
Yes, the property features an indoor swimming pool. Operational hours are not specified.
What are the policies regarding children staying at the property?
Children are allowed at the property, and there is no specified minimum age for children to stay for free.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-27: 166.45380172668456USD
- 2026-09-28: 219.05030903137208USD
- 2026-09-29: 149.3031168951416USD
- 2026-09-30: 165.81947188568117USD
- 2026-10-01: 183.12079833847045USD
- 2026-10-02: 183.12079833847045USD
- 2026-10-03: 175.24973457504274USD
- 2026-10-04: 145.6686773286438USD
- 2026-10-05: 149.3031168951416USD
- 2026-10-06: 183.12079833847045USD
- 2026-10-07: 165.81947188568117USD
- 2026-10-08: 175.24973457504274USD
- 2026-10-09: 182.497125710907USD
- 2026-10-10: NO DATA
- 2026-10-11: 137.01263342445372USD
- 2026-10-12: 134.5901828528595USD
- 2026-10-13: 175.24973457504274USD
- 2026-10-14: 175.24973457504274USD
- 2026-10-15: 175.24973457504274USD
- 2026-10-16: 165.81947188568117USD
- 2026-10-17: 149.3031168951416USD
- 2026-10-18: 124.71139727668762USD
- 2026-10-19: 157.94840812225343USD
- 2026-10-20: 149.3031168951416USD
- 2026-10-21: 159.50757233413697USD
- 2026-10-22: 156.92689512130738USD
- 2026-10-23: 150.03431629348756USD
- 2026-10-24: 167.0130450769043USD
- 2026-10-25: 144.78694045120238USD
- 2026-10-26: 140.4535508390808USD
- 2026-10-27: 140.4535508390808USD
- 2026-10-28: 130.92653141304015USD
- 2026-10-29: 151.0880960041809USD
- 2026-10-30: 148.2493545414734USD
- 2026-10-31: 135.25992102516176USD
- 2026-11-01: 100.59277809265137USD
- 2026-11-02: 112.31337835670472USD
- 2026-11-03: 111.00153439613342USD
- 2026-11-04: 111.00153439613342USD
- 2026-11-05: 124.86193475578308USD
- 2026-11-06: 111.00153439613342USD
- 2026-11-07: 128.32434884605408USD
- 2026-11-08: 96.6034741470337USD
- 2026-11-09: 124.86193475578308USD
- 2026-11-10: 116.19514685302734USD
- 2026-11-11: 116.19514685302734USD
- 2026-11-12: 117.00160631240846USD
- 2026-11-13: 134.31367676376343USD
- 2026-11-14: 134.31367676376343USD
- 2026-11-15: 95.39916563575744USD
- 2026-11-16: 109.10902851631165USD
- 2026-11-17: 111.64669502082825USD
- 2026-11-18: 117.00160631240846USD
- 2026-11-19: 117.00160631240846USD
- 2026-11-20: 121.25973586349488USD
- 2026-11-21: 122.84039675102234USD
- 2026-11-22: 99.74330792495728USD
- 2026-11-23: 110.44866107414246USD
- 2026-11-24: 117.00160631240846USD
- 2026-11-25: 134.31367676376343USD
- 2026-11-26: 121.25973586349488USD
- 2026-11-27: 117.00160631240846USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 15 per person
- Pet fee: EUR 12 per pet, per night
- Service animals are exempt from fees
- Spa fee: EUR 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Swimming pool
Sauna
Non-Smoking Rooms
Business Center
Banquet Facilities
Safe-Deposit Box
General
Non-Smoking Rooms
Sauna
Massage
Spa & Wellness Centre
Family Room
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool Indoor
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Services
Business Center
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi