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TownePlace Suites by Marriott New Hartford - Room
TownePlace Suites by Marriott New Hartford - Room
TownePlace Suites by Marriott New Hartford - Reception
TownePlace Suites by Marriott New Hartford - Pool

TownePlace Suites by Marriott New Hartford


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

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Property description

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At TownePlace Suites by Marriott New Hartford, guests highlight clean, comfortable suites with kitchens, friendly service, and a convenient location near shops and restaurants, while also noting mixed breakfast experiences and intermittent noise from slamming doors or visiting sports teams.

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Facilities

Good

Cleanliness

Clean

Service

Friendly

Location

Convenient

Dining

Varied

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10

Amy

IAN-logo

6 days ago

·

Stayed 3 nights

Second time staying here. It was busy which made breakfast crowded but there was always plenty of everything! Always clean, friendly, convenient.
Second time staying here. It was busy which made breakfast crowded but there was always plenty of everything! Always clean, friendly, convenient.

10

Harold

EXP-logo

Feb 11, 2026

·

Stayed 3 nights

Staff were great, rooms were clean
Staff were great, rooms were clean

10

Robert

IAN-logo

Jan 24, 2026

·

Stayed 1 night

Courteous staff, but usually not at the desk. Fortunately, Dia was there when we arrived or I wouldn’t know if we were in the right building.
Courteous staff, but usually not at the desk. Fortunately, Dia was there when we arrived or I wouldn’t know if we were in the right building.

8

Erin

IAN-logo

Jan 3, 2026

·

Stayed 2 nights

Overall this is a great option for a comfortable, safe hotel in the area. Some of the rooms are starting to show wear so a more regular review would be helpful (paint, appliances, etc). The power went out while I was there (snow storm so not the fault of the hotel) but I was surprised that there were no emergency lights in the room and apparently no back up generator. Generators are a necessity in that part of the country so an investment in that equipment would be important. Since I was in an ADA compliant room it is crucial to have emergency lights for those with mobility issues. The staff was friendly and I would stay here again. Just a little more attention to details, especially in winter, would be wise for this location.
Overall this is a great option for a comfortable, safe hotel in the area. Some of the rooms are starting to show wear so a more regular review would be helpful (paint, appliances, etc). The power went out while I was there (snow storm so not the fault of the hotel) but I was surprised that there were no emergency lights in the room and apparently no back up generator. Generators are a necessity in that part of the country so an investment in that equipment would be important. Since I was in an ADA compliant room it is crucial to have emergency lights for those with mobility issues. The staff was friendly and I would stay here again. Just a little more attention to details, especially in winter, would be wise for this location.

4

Robert

EXP-logo

Dec 28, 2025

·

Stayed 3 nights

Room 409 - trap under bathroom sink was leaking. Manager brought towels, said she would have maintenance come to look at it. We went out at approx 1030am, returned at 330pm. Still leaking. Front desk said maintenance man out with flu will be back tomorrow-sorry. I HAD to ask for a room change. Seems to be a lack of concern for customer comfort. Very poorly run hotel.
Room 409 - trap under bathroom sink was leaking. Manager brought towels, said she would have maintenance come to look at it. We went out at approx 1030am, returned at 330pm. Still leaking. Front desk said maintenance man out with flu will be back tomorrow-sorry. I HAD to ask for a room change. Seems to be a lack of concern for customer comfort. Very poorly run hotel.

4760 Middle Settlement Road, New Hartford, New York, United States of America

Location

Located in New Hartford, TownePlace Suites by Marriott New Hartford is in a shopping district, within a 5-minute drive of Sangertown Square and New Hartford Recreation Center. This hotel is 3.1 mi (5 km) from Utica College and 3.7 mi (6 km) from Sherrill Brook Dog Run.

Sangertown Square(1.1 miles)

Utica College(2.7 miles)

New Hartford Recreation Center(3.1 miles)

Sherrill Brook Dog Run(3.7 miles)

Charles A Gaetano Stadium(4.1 miles)

Mohawk Valley Health System - Marketing & Communications(4.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 15:00

Before 12:00


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