Name: The Fairmont Winnipeg
Address: 2 Lombard Pl, Exchange District, Winnipeg, Canada, Winnipeg, Manitoba, CA
Rating: 8

What guests think

At Fairmont Winnipeg, guests highlight genuinely friendly service and a convenient downtown base linked by indoor walkways, while repeatedly noting an older, dated property with ongoing renovations that can affect stay experience through noise or temporary disruptions.

Many find the beds exceptionally comfortable. Common complaints include worn furnishings, patchy maintenance, inconsistent climate control or hot water, and paid or slow Wi‑Fi. Self‑parking is frequently inconvenient, but valet earns strong reviews. Overall, it suits travelers comfortable with a classic hotel feel while upgrades progress.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: guests report pool, hot tub or sauna closures and lukewarm temperatures at times, plus elevator issues. Self‑parking is often off‑site or awkward (low clearance, stairs), while valet and the lounge/bar earn praise.

Related guest reviews

6

Mel

27 Sept 2024

·

Stayed 2 nights

This Fairmont is old and tired and the self-parking option is an unmitigated disaster.

6

Manpreet

11 Jul 2025

·

Stayed 2 nights

Parking clearance was too low for pickup trucks

8

Ernest

4 Sept 2023

·

Stayed 2 nights

Very friendly staff and the room we had with the view was great. Stayed on the 18th floor in a king gold room. Hot tub was out of service witch was a disappointment.

6

Brenda

25 Nov 2023

·

Stayed 1 night

Parking .. no elevator. From parking to hotel.

8

Laura

20 Feb 2025

·

Stayed 3 nights

Valet parking was awesome for only a few dollars more per day, especially with cold winter weather. Saltwater pool was awesome! Excellent service. Needs some surface maintenance but overall very good. Also great location: close to The Forks and Exchange district.

6

Keith

10 Dec 2023

·

Stayed 1 night

Woken by firearm going off in the middle of the night. Was a false alarm but took quite a long time to get it turned off. Sauna was not great….not hot at all!

4

Lesli

2 Mar 2025

·

Stayed 1 night

We had called for an early check in and were told that would be no problem our room would be ready. when we arrived, we were notified that the room wasn’t ready so they could put us in a room but it would be a $50 upgrade, as we had expected to get in early we just agreed as we needed to drop our stuff off to get where we were going. Then as we left, I had made mention that had happened to us and I just felt it wasn’t really great to expect to get our room and then spend more than we had anticipated. They just said okay. No apology made. Also the elevator was not working as we left which I get stuff like that happens, we had waited at the elevator for a long time before realizing what had happened then walked about 10 flights down. Checked out and lots of people were arriving not able to get to their room without walking up. Again, I understand that things break down but no apology for the inconvenience either. Was rather disappointed with the front desk service as we’ve stayed here multiple times and love it but just didn’t find it friendly or accommodating this time round. Other than that the hotel itself is beautiful as always and the lounge is a very nice space, food is always great.

10

Ted

28 Jan 2025

·

Stayed 2 nights

Great location if you want to be right downtown at the centre of Portage & Main. Lots of good restaurant options a short walk away -- and Hy's Steakhouse next door, accessible without having to walk outside. Nice onsite bar with interesting cocktails. Front desk and valet staff exceptional.

8

Tania

5 Jan 2025

·

Stayed 4 nights

It’s mostly really nice. Good value in today’s expensive market. Some things are a little old, like the tub. But overall very clean. Staff was super helpful. Convenient for walking the indoor paths to other areas downtown. We did the dining experience “le petit chef “ which was fun, though a little pricey. Parking added on a considerable amount to the bill. But overall a good experience. I was surprised there wasn’t a hot tub, but the pool area was really nice and the water was warm.

6

Colin

1 Jul 2025

·

Stayed 1 night

The pool was closed and we did not receive much notice. Traveling with young kids, it was pretty frustrating

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Cleanliness

Cleanliness feedback is mixed. Many describe rooms as clean, but recurring reports cite stained carpets, dust or hair left behind, and occasional musty odours.

Related guest reviews

6

Laura

24 Jul 2025

·

Stayed 3 nights

Rooms require further inspection after housekeeping. Not very clean including a facecloth found under the end table! Ugh. For a Fairmont this hotel did not meet the high end quality I have stayed at in other locations. Too bad.

8

Mary

18 Aug 2025

·

Stayed 1 night

We enjoyed our stay. The room was quiet and comfortable. There was a stain on the carpet, and it smelled a little musty in the room. You could feel that it had been elegant back in its day. We did not use the pool or gym or restaurant.

4

Jonas

17 Oct 2024

·

Stayed 2 nights

The room with filthy. Dust everywhere. Furniture, drapes and carpet torn up and damaged.

10

Robert

30 Nov 2025

·

Stayed 3 nights

Rooms very clean and comfortable, friendly staff and valet staff that remember us by name🙂. Enjoyed the Christmas lounge and drinks in the lobby.

6

Justin and Gerda

10 Jan 2026

·

Stayed 1 night

Bad stains in the carpet. Room is dated . Staff was really friendly!!

6

Bianca

23 May 2025

·

Stayed 1 night

The property was very clean, the beds were comfy. However, the room could've been dusted. It is advertised that there was free wifi, which is not the case. I had to pay to use the wifi for the night. That was the only major issue.

2

Mitchel

20 Jul 2025

·

Stayed 1 night

Dirty

10

Natalie

17 Aug 2025

·

Stayed 1 night

Great place clean and comfortable I will sure come back in the near future

6

Jennifer

28 Feb 2024

·

Stayed 1 night

The room itself was acceptable but it did have an unpleasant smell, musty , the hallway did as well

6

Fatima McIntosh

23 Oct 2025

·

Stayed 1 night

This room conditons were subpar and not what I have come to expect from a Fairmont Hotel. Stains on carpet, frayed and worn out carpet, dated furniture and the bathroom could have been cleaner; hair on floor. One of my pillows smelled sweaty. I expected a lot more from Fairmont especially with the room rate that I paid.

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AI-generated summary based on recent guest reviews

Rooms

Rooms generally offer comfortable beds and some nice views, but decor and fixtures are dated. Noise from construction or neighbours and older TV/tech are noted, and Wi‑Fi can be slow unless you pay to upgrade.

Related guest reviews

8

Troy

21 Nov 2025

·

Stayed 1 night

The food was fantastic both dinner and breakfast. The staff were fantastic. The property and hotel were undergoing some much needed renovations. I'm sure they have plans for bringing the rooms and amenities up to date. Rooms need a much needed face lift.

4

Roman

9 Apr 2025

·

Stayed 2 nights

Television in room did not work, shower head was the cheapest I’ve seen, dry sauna took too long to heat up and didn’t get hot, no USB plugin in rooms (this is available in the cheapest economy hotels)

2

Stacy

23 Nov 2025

·

Stayed 1 night

Loud noises from construction. Was told I should have reviewed the website before staying, got 10% off room rate for a whopping $13. Was first offered free parking but we already had free parking in our group rate. This is November 22-23 stay. Parking voucher would be worth more.

8

DONALD

26 Dec 2024

·

Stayed 1 night

View from the room was great!

6

Nancy

2 Aug 2024

·

Stayed 1 night

This was a hotel I have heard about all my life and I found it underwhelming. I chose to use the valet parking for safety reasons as the parking s strangely located at the rear of the hotel. The wifi was also convoluted and when I called the front desk about being unable to access the wifi the directions I was given did not resolve the issue. The desk personnel finally gave me the passscode when I personally attended to the front desk. Charging a service fee for wifi of 15.00-25.00 for one night is absurd in 2024.

4

Roshni

28 Apr 2025

·

Stayed 3 nights

Our room had two doubles and the sleep was by far the worst we’ve ever had. The mattresses were lumpy and caved in towards the centre. Please make sure to see the beds before you commit to staying. Not worth the price we paid and will most likely find another spot to stay next trip.

10

Liz

30 Jun 2025

·

Stayed 2 nights

Best hotel beds. Looking forward to seeing the pool update. The lounge is my favourite. Breakfast at the Fairmont never disappoints.

8

Meghan

28 Apr 2025

·

Stayed 2 nights

The property is in need of a face lift. The service and food were excellent, but the rooms leave a lot to be desired. Ours had cracks in the ceiling, cracks in the shower walls, the bathroom overall was tired and run down, the panel on the wall that allows access to the HVAC unit was off the wall and sitting on the floor when we checked in, the fridge didn’t work, etc. Nothing earth shattering, but the condition of the rooms reads more like a Comfort Inn than a Fairmont.

8

Reza

28 Apr 2025

·

Stayed 1 night

Staff was excellent. Construction around hotel was annoying as many sidewalks were closed and had to walk far away to cross street. Wifi was poor quality and not very fast. Could not download movies in advance of plane trip. Visited friends staying at Humphrey inn and their wifi was better quality

8

William

10 Sept 2025

·

Stayed 2 nights

The rooms were old. I like contemporary design not the clumsy furniture in the rooms. The room was also too cool and no heat was available.

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Service

Service stands out: staff are consistently friendly, professional and helpful across front desk, valet and bell teams. A few guests mention slow check‑in or reduced housekeeping frequency.

Related guest reviews

10

Cynthia

18 Oct 2025

·

Stayed 1 night

The staff was amazing and very helpful!

6

Mohammad

10 Nov 2025

·

Stayed 2 nights

Hotel is clean. Service not good. We stayed for 2 nights asking for room cleaning on day 2 , they told us they clean rooms every 3 days!!!

10

Stephanie

30 Nov 2025

·

Stayed 1 night

The staff is always the best! Our experience is they always go above and beyond.

10

Timothy

29 Mar 2025

·

Stayed 2 nights

Staff very friendly. Loved the gold room vip services! Highly recommend the Fairmont!

4

Lesli

2 Mar 2025

·

Stayed 1 night

We had called for an early check in and were told that would be no problem our room would be ready. when we arrived, we were notified that the room wasn’t ready so they could put us in a room but it would be a $50 upgrade, as we had expected to get in early we just agreed as we needed to drop our stuff off to get where we were going. Then as we left, I had made mention that had happened to us and I just felt it wasn’t really great to expect to get our room and then spend more than we had anticipated. They just said okay. No apology made. Also the elevator was not working as we left which I get stuff like that happens, we had waited at the elevator for a long time before realizing what had happened then walked about 10 flights down. Checked out and lots of people were arriving not able to get to their room without walking up. Again, I understand that things break down but no apology for the inconvenience either. Was rather disappointed with the front desk service as we’ve stayed here multiple times and love it but just didn’t find it friendly or accommodating this time round. Other than that the hotel itself is beautiful as always and the lounge is a very nice space, food is always great.

10

Nicole

28 Sept 2025

·

Stayed 2 nights

The staff and service were outstanding, we enjoyed our time and had a great stay.

10

arthur

26 Jun 2023

·

Stayed 3 nights

Outstanding staff . Excellent service . Staff tries hard to accommodate custoners needs . Valet service is best i have ever seen .

10

Ted

28 Jan 2025

·

Stayed 2 nights

Great location if you want to be right downtown at the centre of Portage & Main. Lots of good restaurant options a short walk away -- and Hy's Steakhouse next door, accessible without having to walk outside. Nice onsite bar with interesting cocktails. Front desk and valet staff exceptional.

10

Dr Kenneth

17 Nov 2025

·

Stayed 1 night

Great time-busy in lounge after Grey Cup and should have been more staff. Lovely helpful front desk staff and doormen

10

Michelle

16 Dec 2024

·

Stayed 2 nights

The staff were polite and kind. Even when they were very busy with customers. The rooms were spacious and clean. It felt welcoming

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Location

Central downtown location with indoor skywalk access to the arena, The Forks and restaurants; very walkable. Some guests noted nearby construction and that the surrounding area can feel sketchy at times.

Related guest reviews

10

Robert

13 Oct 2025

·

Stayed 3 nights

Staff is very welcoming. Valet staff always remember us by name as we stay there for Jets games as hotel is close to arena. Highly recommend clean and comfortable and very walkable.

10

Karter

1 Oct 2024

·

Stayed 1 night

Great place to stay the night, but don’t be outside too late because it’s sketch.

10

Riva

25 Jul 2025

·

Stayed 1 night

Perfect location for fringe festival shows! A great stay.

10

John

28 Jul 2025

·

Stayed 3 nights

No complaint here, the staff are great! Walking distance to restaurants, The Forks, The Canadian Human Rights Museum

10

Trent

10 Oct 2024

·

Stayed 3 nights

Perfect location to walk to the forks and the human rights museum plus easy access to good restaurant.

10

Roy

23 Oct 2024

·

Stayed 1 night

All was good but outside was not safe and people panhandling on tjr street.

10

Ted

28 Jan 2025

·

Stayed 2 nights

Great location if you want to be right downtown at the centre of Portage & Main. Lots of good restaurant options a short walk away -- and Hy's Steakhouse next door, accessible without having to walk outside. Nice onsite bar with interesting cocktails. Front desk and valet staff exceptional.

10

Jamie

29 Jan 2024

·

Stayed 1 night

We were in the city for a Jets game. The indoor walkway is a great thing for a Jets game in Janurary.

8

Colleen

10 Sept 2025

·

Stayed 3 nights

Hotel is nice but dated. Had some frustrations related to construction and work in rooms close by. We were advised at check in of ongoing works and expected some noise after 8am, however works started earlier which was frustrating.

8

Reza

28 Apr 2025

·

Stayed 1 night

Staff was excellent. Construction around hotel was annoying as many sidewalks were closed and had to walk far away to cross street. Wifi was poor quality and not very fast. Could not download movies in advance of plane trip. Visited friends staying at Humphrey inn and their wifi was better quality

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Dining

On‑site dining and in‑room service are frequently praised for quality and a pleasant lounge/bar. Downsides mentioned are higher prices and occasional slow or limited service hours.

Related guest reviews

8

Alex

24 Jul 2023

·

Stayed 1 night

Staff was very friendly. Restaurant was very poor. Took well over a hour for eggs. They didn’t charge us but that’s completely unreasonable. Food was sub par when it arrived. Bathroom in the hotel room had large cracks and pealing ceiling.

10

Naoise

1 Sept 2024

·

Stayed 3 nights

The staff was lovely. The bar staff were welcoming and recommended the bison burgers. Descent old fashioned. Enjoyed our stay.

10

Liz

30 Jun 2025

·

Stayed 2 nights

Best hotel beds. Looking forward to seeing the pool update. The lounge is my favourite. Breakfast at the Fairmont never disappoints.

10

Elaine

1 Nov 2025

·

Stayed 3 nights

Great stay! Room service was excellent.

10

Shantel

1 Jan 2025

·

Stayed 1 night

The food in the restaurant was awesome, we had a nice stay in the room.

10

Wendy

21 Dec 2025

·

Stayed 1 night

Great time, lots to do. Food excellent

8

Rick

18 Aug 2025

·

Stayed 2 nights

No food after 10am, lounge not available till 5pm, no amenities. On the plus side, amazing staff🔆

10

Shandel

26 Oct 2025

·

Stayed 1 night

Friendly staff, enjoyed in room dining.

10

Sally

7 Feb 2025

·

Stayed 1 night

The room was very comfortable; lived the shower. We ate meals in the lounge restaurant and had excellent food, drink and service. Hotel is walking distance from several museums and a short taxi ride to Fork Park venues and train station. We could have walked there as well, but the sidewalks were icy and we had luggage.

8

Lorne

28 Oct 2024

·

Stayed 1 night

Beds were really nice! Rooms were clean but definitely showing their age. Staff were fantastic! A fresh coat of paint and a few in room upgrades would go along way. There is also no mini bar in the room anymore. Dining at the hotel is severely over priced.

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Month	Average price
January	US$150
February	US$148
March	US$152
April	US$169
May	US$197
June	US$192
July	US$350
August	US$468
September	US$179
October	US$164
November	US$264
December	US$138

The Fairmont Winnipeg

Prices for The Fairmont Winnipeg

Monthly average prices

About this property

Location

Room options

Fairmont Two Bedroom Suite with One King and Two Double Beds

Fairmont Corner King Room

Fairmont Gold Corner King Room

Fairmont One Bedroom Suite

Fairmont View Queen Room

Fairmont Room 1 Queen, City View

Fairmont Gold One-Bedroom King Suite

Fairmont View Double Room with Two Double Beds

Fairmont Gold King Room Lounge Assess

Fairmont King Room with City View

Fairmont Corner Double Room with Two Double Beds

Fairmont Gold Corner 1 King

Fairmont View King Room

Queen Room with City View

Fairmont Double Room with City View

Guest reviews of The Fairmont Winnipeg

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Fairmont Winnipeg