Name: KAMENOI HOTEL Kusatsu Resort
Address: Kusatsu 15-8, Kusatsu Onsen, Kusatsu, Agatsuma, Japan, Agatsuma, Gunma Prefecture, Japan
Rating: 7.27

Guest reviews

7.3

Good

Based on 739 verified reviews

Who stays here?

Family

74%

Group

25%

What guests think

AI-generated summary based on recent guest reviews

At KAMENOI HOTEL Kusatsu Resort, travellers praise the natural hot-spring baths and helpful staff, while noting the building’s age, some maintenance wear, and occasional smoke smells; shuttles help with the distance from Yubatake and the bus terminal.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Camille Ann

Sep 11, 2025

·

Stayed 2 nights

The hotel is an old facility but you see how much care they have put in. I think I was put in a smoking room so the smell lingers.

6

Kai Tak

Sep 3, 2025

·

Stayed 2 nights

The property is very old and the meals are mediocre . The staffs are very nice and very helpful. The atmosphere suits for those who like the vibe of age of poor Japan. The Onsen is good though the amenities inside the Onsen are poor.

6

Sabina

Jul 1, 2025

·

Stayed 1 night

The staff were absolutely amazing. The hallway was very dingy not nice at all and the futon bed they put on the floor for me was horrible. Having said that, I have never slept on the floor so it was the first time for me. The resort Onsen was amazing.

6

Regina

Apr 30, 2025

·

Stayed 1 night

The hotel staff was friendly and speaks English. They also have partnership with 2 hotels so when you get there, they allow you to go to the other hotel's hot spring and you can go there in car or their shuttle bus. They have a shared complimentary hair and face care in their public onsen. The bad side is we got a bad wifi signal but the experience was nice.

10

Ricardo

Mar 21, 2025

·

Stayed 3 nights

Staff were super nice and helpful

Kusatsu 15-8, Kusatsu Onsen, Kusatsu, Agatsuma, Japan

Location

Located in Kusatsu, KAMENOI HOTEL Kusatsu Resort is in the mountains, a 5-minute walk from Kusatsu Onsen Gate and 11 minutes by foot from Yubatake. This ryokan is 0.6 mi (1 km) from Sainokawara Park and 0.7 mi (1.2 km) from Ohtakinoyu Hot Springs.

Kusatsu Onsen Gate(0.2 miles)

Kusatsu Town Onsen Museum(0.4 miles)

Five-Story Pagoda(0.5 miles)

Jizo Hot Spring(0.5 miles)

Kosenji Temple(0.6 miles)

Yubatake(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 19:30

Before 10:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site for guests.

Japanese breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Check-in is from 3:00 PM until 7:30 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

The property is located in Kusatsu, a 5-minute walk from Kusatsu Onsen Gate and 11 minutes by foot from Yubatake. It is also 0.6 miles from Sainokawara Park and 0.7 miles from Ohtakinoyu Hot Springs.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

KAMENOI HOTEL Kusatsu Resort

Amenities

Property description

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Guest reviews