The Casa Hotel, Sure Hotel Collection by Best Western
US$77
/ night
Avg. for October
Prices for The Casa Hotel, Sure Hotel Collection by Best Western
Select dates to see prices and availability
US$77
/ night
Avg. for October
Monthly average prices
Nightly prices at The Casa Hotel, Sure Hotel Collection by Best Western average US$59 in the cheapest month (January) and US$121 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$59 |
| February | US$78 |
| March | US$75 |
| April | US$90 |
| May | US$96 |
| June | US$99 |
| July | US$121 |
| August | US$95 |
| September | US$85 |
| October | US$77 |
| November | US$71 |
| December | US$72 |
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Oct · US$77
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Most expensive: July (~US$121)
Cheapest: January (~US$59)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Art Deco hotel include wedding services and a banquet hall.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Art Deco hotel include wedding services and a banquet hall.
Business amenities
Featured amenities include express check-out, multilingual staff, and an elevator. Planning an event in Yateley? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Sapori di Casa, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Stay in one of 63 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.
Location
When you stay at The Casa Hotel, Sure Hotel Collection by Best Western in Yateley, you'll be in the business district, within a 5-minute drive of Blackwater Valley Golf Centre and North Hants Golf Club. This hotel is 18.1 mi (29.1 km) from LEGOLAND® Windsor and 9 mi (14.5 km) from Nirvana Spa.
What's nearby
Blackwater Valley Golf Centre(1.5 Miles)
Hawley Lake(2.5 Miles)
North Hants Golf Club(3.2 Miles)
Fleet Pond(3.6 Miles)
Royal Military Academy Sandhurst(4.4 Miles)
The Atrium(4.6 Miles)
Camberley Theatre(4.7 Miles)
Basingstoke Canal(4.9 Miles)
California Country Park(5.2 Miles)
Holme Grange Craft Village(5.3 Miles)
Downshire Golf Club(6 Miles)
West Green House Garden(6.1 Miles)
South Hill Park(6.5 Miles)
Go Ape at Bracknell(6.6 Miles)
Coral Reef Bracknells Water World(6.6 Miles)
Farnborough (FAB)(9.1 Miles)
Heathrow Airport (LHR)(24.9 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Housekeeping
Banquet facilities
Location
Handford Lane, Yateley, England, United Kingdom
Blackwater Valley Golf Centre (1.5 Miles)
Hawley Lake (2.5 Miles)
North Hants Golf Club (3.2 Miles)
Fleet Pond (3.6 Miles)
Royal Military Academy Sandhurst (4.4 Miles)
The Atrium (4.6 Miles)
Room options
1
Deluxe Room, 1 Twin Bed
Room details
1 Single Bed
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
1
Executive Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
3
Standard Room, 1 King Bed (Lower Level)
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
2
Executive Room, 1 King Bed, Accessible (Walk-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
1
Executive Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
1
Deluxe Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
6
Executive Room, 1 Twin Bed
Room details
1 Single Bed
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
2
Suite, 1 King Bed (Larger Room)
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
1
Executive Room, 1 Double Bed (Four Poster Bed)
Room details
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
1
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
1
Deluxe Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
3
Family Room, Multiple Beds
Room details
1 Extra-Large Double Bed
and 1 Bunk Bed
Sleeps 3
HeatingWi-Fi (Free)Rollaway or Extra Beds (Extra Fee)
Guest reviews of The Casa Hotel, Sure Hotel Collection by Best Western
7.8
Good
Based on 721 verified reviews
Who stays here?
Business
30%
Couple
35%
Family
20%
Group
12%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of The Casa Hotel, Sure Hotel Collection by Best Western, travellers praise friendly, welcoming staff, a quiet, convenient location, and generally good food, while noting dated areas and a rambling layout with many stairs that hinders accessibility.
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What guests think
Across recent reviews of The Casa Hotel, Sure Hotel Collection by Best Western, travellers praise friendly, welcoming staff, a quiet, convenient location, and generally good food, while noting dated areas and a rambling layout with many stairs that hinders accessibility.
Rooms range from spacious and comfortable to quite basic, with recurring reports of temperature control issues and weak or problematic showers. Cleanliness is often praised, though maintenance lapses like worn carpets, broken fittings, and occasional odours or poor hygiene are mentioned. Food and breakfast are generally well liked, but some guests noted basic choices, slow service, or unexpected service charges. Expect a characterful, good-value stay with strong service but a variable room experience.
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AI-generated summary based on recent guest reviews
Facilities
Free parking and an on-site bar/restaurant are appreciated, but the property is dated, with public areas and the car park needing attention. There is no lift and many rooms require long walks up and down stairs, making access difficult for some guests.
Related guest reviews
8
Martin
10 Sept 2023
·
Stayed 2 nights
Thank you to the staff who were helpful and happily chatted with us. Bedroom clean, good shower. Nice cooked breakfast, plenty of tea, coffee, juice. Small bar but nice, restaurant we thought a little pricey. We had a two night break which was nice. We will see you again. Thanks
Thank you to the staff who were helpful and happily chatted with us. Bedroom clean, good shower. Nice cooked breakfast, plenty of tea, coffee, juice. Small bar but nice, restaurant we thought a little pricey. We had a two night break which was nice. We will see you again. Thanks
6
Yohannes
27 Jun 2025
·
Stayed 1 night
No Elevator
No Elevator
10
Ben
8 Jun 2023
·
Stayed 1 night
Easy check in process with welcoming receptionist. Plenty of parking when we stayed but imagine it would get full if there was an event on. Room was clean and had the usual facilities all in good working order. Bed was comfortable and shower was decent. We didn't have breakfast so can't comment on that. Thanks again.
Easy check in process with welcoming receptionist. Plenty of parking when we stayed but imagine it would get full if there was an event on. Room was clean and had the usual facilities all in good working order. Bed was comfortable and shower was decent. We didn't have breakfast so can't comment on that. Thanks again.
8
Gary
3 May 2024
·
Stayed 2 nights
Clean room and a great breakfast. Didn’t like that a cheap rate meant you had to drag your bag a long distance up and down stairs. No elevator. Otherwise happy.
Clean room and a great breakfast. Didn’t like that a cheap rate meant you had to drag your bag a long distance up and down stairs. No elevator. Otherwise happy.
10
Kellie
5 Nov 2024
·
Stayed 1 night
Had a fantastic overnight stay at this hotel in Yateley. Adjacent to the hotel is a superb Italian restaurant, serving 5* food. We received a warm welcome from all of the staff and they made our stay special and very memorable.
Had a fantastic overnight stay at this hotel in Yateley. Adjacent to the hotel is a superb Italian restaurant, serving 5* food. We received a warm welcome from all of the staff and they made our stay special and very memorable.
6
Ian
16 Oct 2025
·
Stayed 1 night
This was a 1-night stay for work. Car park was free, nice friendly staff at reception. I was in room 36 which was okay in size for 1 night. TV and WiFi were good. Ensuite was okay but no heating in ensuite. Bed was comfortable, but too short for me and I am not over 6 feet tall. Radiator in room did not work but there was an electric heater in room. I also ate in restaurant attached to hotel, food was lovely, service was not fast.
This was a 1-night stay for work. Car park was free, nice friendly staff at reception. I was in room 36 which was okay in size for 1 night. TV and WiFi were good. Ensuite was okay but no heating in ensuite. Bed was comfortable, but too short for me and I am not over 6 feet tall. Radiator in room did not work but there was an electric heater in room. I also ate in restaurant attached to hotel, food was lovely, service was not fast.
6
Alex
13 Dec 2025
·
Stayed 1 night
Several issues. Carpet not fitted so a hazard at night. TV not tuned ether. Car park several pot holes.
Several issues. Carpet not fitted so a hazard at night. TV not tuned ether. Car park several pot holes.
10
Ben
25 Oct 2023
·
Stayed 1 night
Great hotel, staff friendly, excellent pints of Stella. Beds very comfy. Plenty of free parking. Good price. Would stay again.
Great hotel, staff friendly, excellent pints of Stella. Beds very comfy. Plenty of free parking. Good price. Would stay again.
6
Nigel
14 Sept 2023
·
Stayed 1 night
Very warm and friendly staff at reception, and very helpful. The general public areas of the hotel were quite tired and in need of updating. The corridors were like a warren to find my room, and in need of serious re-furnishing as the carpets looked like they were laid when the hotel was originally built. My room was very clean and comfortable, but again, could do with some updating. Breakfast was fine and again the staff were very helpful. Outside and grounds were a bit like a building site but having said that, for the price, I would stay there again.
Very warm and friendly staff at reception, and very helpful. The general public areas of the hotel were quite tired and in need of updating. The corridors were like a warren to find my room, and in need of serious re-furnishing as the carpets looked like they were laid when the hotel was originally built. My room was very clean and comfortable, but again, could do with some updating. Breakfast was fine and again the staff were very helpful. Outside and grounds were a bit like a building site but having said that, for the price, I would stay there again.
6
John
15 Apr 2023
·
Stayed 1 night
No good for disabled people, it’s really hard work. If you’re disabled it’s up and downstairs and there’s a lot of stairs would’ve stayed there again no because of the stairs
No good for disabled people, it’s really hard work. If you’re disabled it’s up and downstairs and there’s a lot of stairs would’ve stayed there again no because of the stairs
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find bedrooms and bathrooms clean, but upkeep is inconsistent. Reports include worn carpets and fittings and, in a few cases, unpleasant odours or poor hygiene.
Related guest reviews
2
James
2 Aug 2023
·
Stayed 1 night
I booked a standard double room. The first one I was booked into smelled of mould. So did the second. I had to upgrade to a ‘superior’ double room, but the only difference appeared to be that it didn’t stink. £10 extra to have a room that wasn’t mouldy. The bath came complete with a male ‘excretion’ stuck to the side of the bath which only became obvious when it started to float on running the bath. The toilet roll holder exploded when touched as the spindle was only held in place by loose anchors. The toilet had a streak of something brown and streaky (on the outside of the bowl - see photos). Window was filthy. Overall a tired and dirty room. Nothing short of a disgrace for this one-time well reputed hotel and restaurant. Nobody was available on reception to complain to, so I left with only this review available as a means of feeding back.
I booked a standard double room. The first one I was booked into smelled of mould. So did the second. I had to upgrade to a ‘superior’ double room, but the only difference appeared to be that it didn’t stink. £10 extra to have a room that wasn’t mouldy. The bath came complete with a male ‘excretion’ stuck to the side of the bath which only became obvious when it started to float on running the bath. The toilet roll holder exploded when touched as the spindle was only held in place by loose anchors. The toilet had a streak of something brown and streaky (on the outside of the bowl - see photos). Window was filthy. Overall a tired and dirty room. Nothing short of a disgrace for this one-time well reputed hotel and restaurant. Nobody was available on reception to complain to, so I left with only this review available as a means of feeding back.
10
Kwok Lun
24 Nov 2025
·
Stayed 2 nights
It is a nice hotel, with location suitable in a quiet and yet close to the Motorway. Room is clean and the staff is very friendly and helpful.
It is a nice hotel, with location suitable in a quiet and yet close to the Motorway. Room is clean and the staff is very friendly and helpful.
10
Ben
8 Jun 2023
·
Stayed 1 night
Easy check in process with welcoming receptionist. Plenty of parking when we stayed but imagine it would get full if there was an event on. Room was clean and had the usual facilities all in good working order. Bed was comfortable and shower was decent. We didn't have breakfast so can't comment on that. Thanks again.
Easy check in process with welcoming receptionist. Plenty of parking when we stayed but imagine it would get full if there was an event on. Room was clean and had the usual facilities all in good working order. Bed was comfortable and shower was decent. We didn't have breakfast so can't comment on that. Thanks again.
10
Jo
30 Nov 2025
·
Stayed 1 night
Staff, cleanliness, character of building, free WiFi
Staff, cleanliness, character of building, free WiFi
10
richard
19 Apr 2024
·
Stayed 1 night
I stayed at the Casa hotel for one night due to moving house the following day. The gentleman who checked me in was very polite and welcoming. I was allocated room 23 as I made my way to my room I did get a little lost due to stairways and corridors but this was not a problem. I arrived at my room and was pleasantly surprised, the room was bright and extremely clean I couldn’t fault it at all. The bathroom was spotless and the amenities were perfect offering tea and coffee, television and items such as iron hair dryer and shower products. All in all a great stay and a great night sleep (bed was super comfy)
I stayed at the Casa hotel for one night due to moving house the following day. The gentleman who checked me in was very polite and welcoming. I was allocated room 23 as I made my way to my room I did get a little lost due to stairways and corridors but this was not a problem. I arrived at my room and was pleasantly surprised, the room was bright and extremely clean I couldn’t fault it at all. The bathroom was spotless and the amenities were perfect offering tea and coffee, television and items such as iron hair dryer and shower products. All in all a great stay and a great night sleep (bed was super comfy)
6
Alex
13 Dec 2025
·
Stayed 1 night
Several issues. Carpet not fitted so a hazard at night. TV not tuned ether. Car park several pot holes.
Several issues. Carpet not fitted so a hazard at night. TV not tuned ether. Car park several pot holes.
8
raymond
1 Dec 2023
·
Stayed 1 night
The room was comfortable , however the layout of rooms with signage for no 22 was confusing , took a while to find it. Breakfast room was cold . Sink had chip in it, and shower drain was blocked
The room was comfortable , however the layout of rooms with signage for no 22 was confusing , took a while to find it. Breakfast room was cold . Sink had chip in it, and shower drain was blocked
6
Nigel
14 Sept 2023
·
Stayed 1 night
Very warm and friendly staff at reception, and very helpful. The general public areas of the hotel were quite tired and in need of updating. The corridors were like a warren to find my room, and in need of serious re-furnishing as the carpets looked like they were laid when the hotel was originally built. My room was very clean and comfortable, but again, could do with some updating. Breakfast was fine and again the staff were very helpful. Outside and grounds were a bit like a building site but having said that, for the price, I would stay there again.
Very warm and friendly staff at reception, and very helpful. The general public areas of the hotel were quite tired and in need of updating. The corridors were like a warren to find my room, and in need of serious re-furnishing as the carpets looked like they were laid when the hotel was originally built. My room was very clean and comfortable, but again, could do with some updating. Breakfast was fine and again the staff were very helpful. Outside and grounds were a bit like a building site but having said that, for the price, I would stay there again.
8
Kyle
28 Jul 2024
·
Stayed 1 night
Rooms clean and tidy but what whole property could do with a refurbish
Rooms clean and tidy but what whole property could do with a refurbish
10
Oliver
1 Nov 2024
·
Stayed 1 night
Very comfortable room, very clean, great breakfast!
Very comfortable room, very clean, great breakfast!
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary from spacious and comfortable to quite basic. Recurring issues include hard-to-control temperatures (very hot or cold), occasional event or mechanical noise, and WiFi that is generally strong but can be weak in some rooms.
Related guest reviews
6
Ranjana
24 Jul 2024
·
Stayed 3 nights
It had a traditional feeling about it. No lift to our part of the hotel (2nd floor) which was very inconvenient. Bathroom shower was very weak as was the toilet flush. Basin waste plug got stuck and we had to call the proprietor to release it. No AC but fan was provided which was a great relief. No safe in the room - you can leave stuff in the office safe.
It had a traditional feeling about it. No lift to our part of the hotel (2nd floor) which was very inconvenient. Bathroom shower was very weak as was the toilet flush. Basin waste plug got stuck and we had to call the proprietor to release it. No AC but fan was provided which was a great relief. No safe in the room - you can leave stuff in the office safe.
10
Toni
23 Dec 2024
·
Stayed 1 night
This is the second time I’ve stayed here and it never disappoints. I attended an event this time and everything was perfect. From the atmosphere to the food all amazing. Staff were lovely, shout out the Rebekah who organised the event, she was amazing. The hotel room is spacious and has everything you need. The bed is so comfortable and makes it hard to leave. Will definitely stay again.
This is the second time I’ve stayed here and it never disappoints. I attended an event this time and everything was perfect. From the atmosphere to the food all amazing. Staff were lovely, shout out the Rebekah who organised the event, she was amazing. The hotel room is spacious and has everything you need. The bed is so comfortable and makes it hard to leave. Will definitely stay again.
10
Stephen
30 Nov 2024
·
Stayed 2 nights
I now use this hotel every week for work and cannot fault it, the staff are great and on the occasion things haven’t been right sorted within minutes. The bedroom are a good size. I find it very quiet and the Wi-Fi has great strength unlike other hotels I have stayed in.
I now use this hotel every week for work and cannot fault it, the staff are great and on the occasion things haven’t been right sorted within minutes. The bedroom are a good size. I find it very quiet and the Wi-Fi has great strength unlike other hotels I have stayed in.
6
Gary
7 Mar 2025
·
Stayed 1 night
Heating was turned off. I was freezing cold all night!! It did not come on until 6.00am
Heating was turned off. I was freezing cold all night!! It did not come on until 6.00am
8
Catherine
25 Nov 2024
·
Stayed 2 nights
It’s a unique hotel, my room was spacious The bed was comfortable. We didn’t use the facilities as we were visiting family and had all our meals there. The staff were friendly and helpful.
It’s a unique hotel, my room was spacious The bed was comfortable. We didn’t use the facilities as we were visiting family and had all our meals there. The staff were friendly and helpful.
10
richard
19 Apr 2024
·
Stayed 1 night
I stayed at the Casa hotel for one night due to moving house the following day. The gentleman who checked me in was very polite and welcoming. I was allocated room 23 as I made my way to my room I did get a little lost due to stairways and corridors but this was not a problem. I arrived at my room and was pleasantly surprised, the room was bright and extremely clean I couldn’t fault it at all. The bathroom was spotless and the amenities were perfect offering tea and coffee, television and items such as iron hair dryer and shower products. All in all a great stay and a great night sleep (bed was super comfy)
I stayed at the Casa hotel for one night due to moving house the following day. The gentleman who checked me in was very polite and welcoming. I was allocated room 23 as I made my way to my room I did get a little lost due to stairways and corridors but this was not a problem. I arrived at my room and was pleasantly surprised, the room was bright and extremely clean I couldn’t fault it at all. The bathroom was spotless and the amenities were perfect offering tea and coffee, television and items such as iron hair dryer and shower products. All in all a great stay and a great night sleep (bed was super comfy)
4
Donal
23 May 2023
·
So we had room 49, which is rather in need of a complete overhaul as it is looking a little dated, with some water damage to the ceiling in the bathroom. With no aircon, it did get a bit hot. The bed, thankfully, was very comfortable. I did see a newer room that our friend was staying in and this was better. The biggest problem was that for two nights in a row there was a wedding at the hotel and the room literally vibrated with the noise. As we had come in from abroad, and were really exhausted, this was unpleasant for our sleep. It would have been good if the hotel had at least told us that this was going to happen. We did alert the property but they must tell their guests in advance
So we had room 49, which is rather in need of a complete overhaul as it is looking a little dated, with some water damage to the ceiling in the bathroom. With no aircon, it did get a bit hot. The bed, thankfully, was very comfortable. I did see a newer room that our friend was staying in and this was better. The biggest problem was that for two nights in a row there was a wedding at the hotel and the room literally vibrated with the noise. As we had come in from abroad, and were really exhausted, this was unpleasant for our sleep. It would have been good if the hotel had at least told us that this was going to happen. We did alert the property but they must tell their guests in advance
8
David
10 Dec 2023
·
Stayed 1 night
All good but wifi reception poor in the room o was assigned.
All good but wifi reception poor in the room o was assigned.
10
TONI
30 Mar 2024
·
Stayed 1 night
Check in was smooth, room was lovely. Bed was comfy. Nice little hotel.
Check in was smooth, room was lovely. Bed was comfy. Nice little hotel.
8
Carl
9 May 2023
·
Stayed 1 night
The room was extremely hot during the night with no way to control the temperature and the Sky light was difficult to open. Room decent enough for a short stay. Staff polite and helpful.
The room was extremely hot during the night with no way to control the temperature and the Sky light was difficult to open. Room decent enough for a short stay. Staff polite and helpful.
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly and helpful, with staff resolving issues for regular guests. A few reviewers reported slow restaurant service or unhelpful responses to complaints.
Related guest reviews
10
Kwok Lun
24 Nov 2025
·
Stayed 2 nights
It is a nice hotel, with location suitable in a quiet and yet close to the Motorway. Room is clean and the staff is very friendly and helpful.
It is a nice hotel, with location suitable in a quiet and yet close to the Motorway. Room is clean and the staff is very friendly and helpful.
2
Nicola
5 May 2023
·
Stayed 2 nights
Absolutely shocking! I gave this place a second chance to redeem itself from the week before however this was abysmal in the state of the room and the service given. We stayed for two nights, on the first morning on taking a shower, the shower tray completely flooded and then flooded the entire bathroom to the extent that this went out to the carpetting in the bedroom. My partners clothes for work that day were ruined. We told reception about this and was met with "we will tell housekeeping". Based on that the week previous there had been a similar however less dramatic event in the bathroom (shower tray flooded only, not the bathroom too) there was clearly an overall issue with the drainage within the hotel as this was less than a week apart, different rooms etc. However, we did explain this and got less than impressed faces and bare minimum responses with "if it's not fixed then we will move your room" On returning back to the hotel that evening we asked reception straight away if it had been solved. Different receptionist and looked like we'd disturbed her watching tv to be honest. "yeah it's sorted". when we queried if it actually had and then raised the issue of if there was any compensation for the inconvenience and ruined clothes she just repeated herself saying it was fixed. The FoH Manager then started arguing with us saying it was fixed so what did we want. Acknowledgement of the hassle, an apology, a discount, just something to make us feel valued not a row
Absolutely shocking! I gave this place a second chance to redeem itself from the week before however this was abysmal in the state of the room and the service given. We stayed for two nights, on the first morning on taking a shower, the shower tray completely flooded and then flooded the entire bathroom to the extent that this went out to the carpetting in the bedroom. My partners clothes for work that day were ruined. We told reception about this and was met with "we will tell housekeeping". Based on that the week previous there had been a similar however less dramatic event in the bathroom (shower tray flooded only, not the bathroom too) there was clearly an overall issue with the drainage within the hotel as this was less than a week apart, different rooms etc. However, we did explain this and got less than impressed faces and bare minimum responses with "if it's not fixed then we will move your room" On returning back to the hotel that evening we asked reception straight away if it had been solved. Different receptionist and looked like we'd disturbed her watching tv to be honest. "yeah it's sorted". when we queried if it actually had and then raised the issue of if there was any compensation for the inconvenience and ruined clothes she just repeated herself saying it was fixed. The FoH Manager then started arguing with us saying it was fixed so what did we want. Acknowledgement of the hassle, an apology, a discount, just something to make us feel valued not a row
10
Adam
2 Aug 2024
·
Stayed 1 night
Lovely room, lovely hotel. Arrived late on business so sat at the bar for a couple of hours. Soma was incredibly hospitable. Would 100% stay again
Lovely room, lovely hotel. Arrived late on business so sat at the bar for a couple of hours. Soma was incredibly hospitable. Would 100% stay again
10
Stephen
30 Nov 2024
·
Stayed 2 nights
I now use this hotel every week for work and cannot fault it, the staff are great and on the occasion things haven’t been right sorted within minutes. The bedroom are a good size. I find it very quiet and the Wi-Fi has great strength unlike other hotels I have stayed in.
I now use this hotel every week for work and cannot fault it, the staff are great and on the occasion things haven’t been right sorted within minutes. The bedroom are a good size. I find it very quiet and the Wi-Fi has great strength unlike other hotels I have stayed in.
10
Abdul
28 Jul 2025
·
Stayed 3 nights
Situated in a nice setting. Friendly helpful staff. I think facilities were adequate. We enjoyed our stay and likely to book again.
Situated in a nice setting. Friendly helpful staff. I think facilities were adequate. We enjoyed our stay and likely to book again.
10
Kellie
5 Nov 2024
·
Stayed 1 night
Had a fantastic overnight stay at this hotel in Yateley. Adjacent to the hotel is a superb Italian restaurant, serving 5* food. We received a warm welcome from all of the staff and they made our stay special and very memorable.
Had a fantastic overnight stay at this hotel in Yateley. Adjacent to the hotel is a superb Italian restaurant, serving 5* food. We received a warm welcome from all of the staff and they made our stay special and very memorable.
10
C
1 Dec 2025
·
Stayed 5 nights
Made very welcome by staff.
Made very welcome by staff.
4
Nicola
5 May 2023
·
Stayed 2 nights
Very dated decor, rooms are so far away from reception. On arrival being given our key we then discovered we were at the furthest and lowest part of the hotel (down in the basement practically) to then find our key didnt work which meant traipsing back up to reception with our luggage. Receptionists were helpful however two members on the desk at any one time, no smiles or the usual cheerful welcome you would expect with a customer facing role, instead two ladies chatting slouched back on chairs having general chit chat. Our room was clean however, the TV didn't work (probably due to being down in the depths of the basement), there was a massive crack in the window which let in a draught, the heating didn't work - this was partially resolved by having a very dated portable heater in situ however the date on the PAT test was from 2021 so not sure how much I wanted to use this! On using the shower, the shower doors were loose and let water out, also there must have been a drainage issue as my feet had a lovely bath with the water filling up in the shower tray! Room 25..... I'd try the hotel again but not this room.
Very dated decor, rooms are so far away from reception. On arrival being given our key we then discovered we were at the furthest and lowest part of the hotel (down in the basement practically) to then find our key didnt work which meant traipsing back up to reception with our luggage. Receptionists were helpful however two members on the desk at any one time, no smiles or the usual cheerful welcome you would expect with a customer facing role, instead two ladies chatting slouched back on chairs having general chit chat. Our room was clean however, the TV didn't work (probably due to being down in the depths of the basement), there was a massive crack in the window which let in a draught, the heating didn't work - this was partially resolved by having a very dated portable heater in situ however the date on the PAT test was from 2021 so not sure how much I wanted to use this! On using the shower, the shower doors were loose and let water out, also there must have been a drainage issue as my feet had a lovely bath with the water filling up in the shower tray! Room 25..... I'd try the hotel again but not this room.
8
Maria Cecilia
20 Jun 2024
·
Stayed 1 night
Bobby the receptionist is super nice
Bobby the receptionist is super nice
6
SEAN
14 Sept 2023
·
Stayed 1 night
Hotel was ok, nothing special inside. Nice location outside. Disappointed to be charged 20% VAT on top of the menu prices ( should be included) and also a service charge was automatically added to my lunch and dinner bill. Surely this is at the discretion of the person paying for the meal. I questioned both charges but was told that it’s written on the very bottom of the menu. I would challenge anyone to try and read these terms and conditions on the menu. Writing was tiny. Even the waiter could not read it when challenged. Not good. Asked for the manager to make contact to explain but never got a call in 12 hours. 😡
Hotel was ok, nothing special inside. Nice location outside. Disappointed to be charged 20% VAT on top of the menu prices ( should be included) and also a service charge was automatically added to my lunch and dinner bill. Surely this is at the discretion of the person paying for the meal. I questioned both charges but was told that it’s written on the very bottom of the menu. I would challenge anyone to try and read these terms and conditions on the menu. Writing was tiny. Even the waiter could not read it when challenged. Not good. Asked for the manager to make contact to explain but never got a call in 12 hours. 😡
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AI-generated summary based on recent guest reviews
Location
Quiet, leafy setting that is convenient for the motorway and local business visits. Some find it a little out of the way.
Related guest reviews
10
Kwok Lun
24 Nov 2025
·
Stayed 2 nights
It is a nice hotel, with location suitable in a quiet and yet close to the Motorway. Room is clean and the staff is very friendly and helpful.
It is a nice hotel, with location suitable in a quiet and yet close to the Motorway. Room is clean and the staff is very friendly and helpful.
6
Sam
14 Jan 2025
·
Stayed 1 night
A nice hotel situated a little out of the way and ideal for a quick trip away. Room was fine. Breakfast was particuarly nice
A nice hotel situated a little out of the way and ideal for a quick trip away. Room was fine. Breakfast was particuarly nice
10
Aden
25 Oct 2025
·
Stayed 1 night
Lovely hotel and well placed for.my business trip.
Lovely hotel and well placed for.my business trip.
10
Aden
7 Sept 2024
·
Stayed 1 night
Stayed at the Casa a few times now due to customer visits in the vicinity. Has never failed to be a great place to stay and excellent value for money. The location is relaxing but at the same time accessible to road network.
Stayed at the Casa a few times now due to customer visits in the vicinity. Has never failed to be a great place to stay and excellent value for money. The location is relaxing but at the same time accessible to road network.
10
Abdul
28 Jul 2025
·
Stayed 3 nights
Situated in a nice setting. Friendly helpful staff. I think facilities were adequate. We enjoyed our stay and likely to book again.
Situated in a nice setting. Friendly helpful staff. I think facilities were adequate. We enjoyed our stay and likely to book again.
10
Ali
28 Feb 2023
·
Stayed 2 nights
We had a lovely stay at The Casa Hotel. The staff was very friendly and welcoming. It's a lovely hotel and was an ideal location for an event we had in Camberley. Highly recommended and will definitely stay there again when we are in the area. Next time, when we have more time, we will take walking boots and enjoy the local nature reserve which is on the doorstep.
We had a lovely stay at The Casa Hotel. The staff was very friendly and welcoming. It's a lovely hotel and was an ideal location for an event we had in Camberley. Highly recommended and will definitely stay there again when we are in the area. Next time, when we have more time, we will take walking boots and enjoy the local nature reserve which is on the doorstep.
10
David
30 May 2025
·
Stayed 1 night
Quiet location , friendly staff, excellent food , lovely room
Quiet location , friendly staff, excellent food , lovely room
10
Gary
4 Dec 2024
·
Stayed 1 night
Great facilities for the price, very quiet location.
Great facilities for the price, very quiet location.
8
kate
27 May 2025
·
Stayed 1 night
Good, but tired property, dated and in need of TLC... Staff friendly and quirky. Lovely food, with good choice. Good location and very good value. Remember you get what you pay for, this was very reasonable so you should see past the cracks and allow the staff to engage in the good service they offer and ignore thise cracks that the staff do very well to paper over...
Good, but tired property, dated and in need of TLC... Staff friendly and quirky. Lovely food, with good choice. Good location and very good value. Remember you get what you pay for, this was very reasonable so you should see past the cracks and allow the staff to engage in the good service they offer and ignore thise cracks that the staff do very well to paper over...
10
Kwok Lun
24 Nov 2025
·
Stayed 3 nights
nice location and friendly staff!!
nice location and friendly staff!!
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AI-generated summary based on recent guest reviews
Dining
Food is widely praised, with several guests highlighting excellent meals and a popular Italian restaurant; breakfast is often good. There are occasional complaints about basic options, slow service, or added charges.
Related guest reviews
4
Ruth
21 Jun 2024
·
Stayed 2 nights
The property has been neglected, breakfast was awful. Room was ok but needed updated. Overall, would be a lovely hotel if it was cleaned up.
The property has been neglected, breakfast was awful. Room was ok but needed updated. Overall, would be a lovely hotel if it was cleaned up.
8
Martin
10 Sept 2023
·
Stayed 2 nights
Thank you to the staff who were helpful and happily chatted with us. Bedroom clean, good shower. Nice cooked breakfast, plenty of tea, coffee, juice. Small bar but nice, restaurant we thought a little pricey. We had a two night break which was nice. We will see you again. Thanks
Thank you to the staff who were helpful and happily chatted with us. Bedroom clean, good shower. Nice cooked breakfast, plenty of tea, coffee, juice. Small bar but nice, restaurant we thought a little pricey. We had a two night break which was nice. We will see you again. Thanks
10
Adrian
9 May 2025
·
Stayed 2 nights
Stopped here before very good lovely food
Stopped here before very good lovely food
8
Antonio
28 Aug 2023
·
Stayed 2 nights
It’s ok to stay one night or two no more then that . I would like to have had a hot bath but unfortunate the water was warmish not hot enough . The sink the water was very hot and the pressure on the bath was very low . The breakfast was ok but nothing special.
It’s ok to stay one night or two no more then that . I would like to have had a hot bath but unfortunate the water was warmish not hot enough . The sink the water was very hot and the pressure on the bath was very low . The breakfast was ok but nothing special.
8
Niamh
18 Sept 2023
·
Stayed 3 nights
Hotel is a little dated and could do with some modernisation but the staff are lovely and the food was superb.
Hotel is a little dated and could do with some modernisation but the staff are lovely and the food was superb.
10
David
30 May 2025
·
Stayed 1 night
Quiet location , friendly staff, excellent food , lovely room
Quiet location , friendly staff, excellent food , lovely room
8
Adrian
29 Jul 2025
·
Stayed 1 night
Food first class Room 22 motor going all night next to room
Food first class Room 22 motor going all night next to room
6
SEAN
14 Sept 2023
·
Stayed 1 night
Hotel was ok, nothing special inside. Nice location outside. Disappointed to be charged 20% VAT on top of the menu prices ( should be included) and also a service charge was automatically added to my lunch and dinner bill. Surely this is at the discretion of the person paying for the meal. I questioned both charges but was told that it’s written on the very bottom of the menu. I would challenge anyone to try and read these terms and conditions on the menu. Writing was tiny. Even the waiter could not read it when challenged. Not good. Asked for the manager to make contact to explain but never got a call in 12 hours. 😡
Hotel was ok, nothing special inside. Nice location outside. Disappointed to be charged 20% VAT on top of the menu prices ( should be included) and also a service charge was automatically added to my lunch and dinner bill. Surely this is at the discretion of the person paying for the meal. I questioned both charges but was told that it’s written on the very bottom of the menu. I would challenge anyone to try and read these terms and conditions on the menu. Writing was tiny. Even the waiter could not read it when challenged. Not good. Asked for the manager to make contact to explain but never got a call in 12 hours. 😡
6
Laura
8 Apr 2025
·
Stayed 1 night
A beautiful 17th century building. Hotel and restaurant spaces feel very quaint. I would definitely recommend the restaurant - the food and vibe felt genuine oldy worldly Italian and the service was really friendly. Delicious too. The staff were so nice and friendly. The only let down was the actual room. We were in what felt like the back of the hotel in a basement area and the room was very bland and not so charming... There was no art on the walls, no armchair, the lamp and telephone weren't working and they only gave us one towel. The bed and pillows weren't super comfy. The room was very basic but it does the job if you're just travelling for work. We were there for a romantic stay so it didn't really fit our brief to be honest, although the hotel itself and restaurants we really loved.
A beautiful 17th century building. Hotel and restaurant spaces feel very quaint. I would definitely recommend the restaurant - the food and vibe felt genuine oldy worldly Italian and the service was really friendly. Delicious too. The staff were so nice and friendly. The only let down was the actual room. We were in what felt like the back of the hotel in a basement area and the room was very bland and not so charming... There was no art on the walls, no armchair, the lamp and telephone weren't working and they only gave us one towel. The bed and pillows weren't super comfy. The room was very basic but it does the job if you're just travelling for work. We were there for a romantic stay so it didn't really fit our brief to be honest, although the hotel itself and restaurants we really loved.
10
Oliver
1 Nov 2024
·
Stayed 1 night
Very comfortable room, very clean, great breakfast!
Very comfortable room, very clean, great breakfast!
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AI-generated summary based on recent guest reviews
8
Alastair Stephen
25 Sept 2026
·
Stayed 1 night
The internal layout seems to have been designed by M.C. Escher! Playing snakes and ladders with heavy bags is a bit trying! Overall, I felt that I got exceptionally good value for the price charged. I'd stay again, but I'd bring a Sherpa to carry the bags!
The internal layout seems to have been designed by M.C. Escher! Playing snakes and ladders with heavy bags is a bit trying! Overall, I felt that I got exceptionally good value for the price charged. I'd stay again, but I'd bring a Sherpa to carry the bags!
8
Muhammad
8 Sept 2026
·
Stayed 1 night
Everything was very good . Staff was really polite and humble. Just internet speed specially upload speed was worse.
Everything was very good . Staff was really polite and humble. Just internet speed specially upload speed was worse.
10
Faisal
27 Aug 2026
·
Stayed 1 night
one word everything was good
one word everything was good
10
Vlad
21 Aug 2026
·
Stayed 2 nights
Nice place recomand a lot! Clean room, very nice and helpful staff and good breakfast
Nice place recomand a lot! Clean room, very nice and helpful staff and good breakfast
10
Aden
4 Aug 2026
·
Stayed 1 night
Had a lovely stay again as part of my business trip. Rooms are great value and really spacious and tidy. Nice walks on the nearby Common and food was lovely.
Had a lovely stay again as part of my business trip. Rooms are great value and really spacious and tidy. Nice walks on the nearby Common and food was lovely.
FAQs about The Casa Hotel, Sure Hotel Collection by Best Western
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
Is breakfast offered at the hotel?
Yes, breakfast is available, but specific details about the type and cost are not provided.
Does the property allow pets?
Yes, pets are allowed at the property with a fee of GBP 10.00 per pet, per night. Service animals are exempt from this fee.
What are the standard check-in and check-out times?
Check-in is from 15:00 to 23:00, and check-out is by 11:00. Early check-in is available for a fee of GBP 20, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available, but specific pricing and arrangements are not detailed.
What accessibility features does the property offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities. Specific details about wheelchair-accessible facilities are not provided.
Where is the property located in relation to key landmarks?
The hotel is situated in Yateley, within a 5-minute drive of Blackwater Valley Golf Centre and Sean Devereux Park. It is approximately 18.1 miles from LEGOLAND® Windsor and 13.9 miles from Ascot Racecourse.
What are the policies for guests staying with children?
One child aged 5 years or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Cribs are available for a fee of GBP 10.00 per night, and rollaway beds can be requested for a fee of GBP 20.00 per night. Advance request is required for both.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-27: 105.67269186181642USD
- 2026-10-28: 101.04098093408204USD
- 2026-10-29: 84.43836262243653USD
- 2026-10-30: 100.80656123950196USD
- 2026-10-31: 100.77677722705079USD
- 2026-11-01: 75.5801051619873USD
- 2026-11-02: 65.80091500543213USD
- 2026-11-03: 95.72355039660646USD
- 2026-11-04: 86.05118811035157USD
- 2026-11-05: 65.82087283941651USD
- 2026-11-06: 101.23140344787599USD
- 2026-11-07: 101.23140344787599USD
- 2026-11-08: 89.27824767480469USD
- 2026-11-09: 65.80091500543213USD
- 2026-11-10: 91.11126271801758USD
- 2026-11-11: 91.11126271801758USD
- 2026-11-12: 75.92105997802734USD
- 2026-11-13: 101.23140344787599USD
- 2026-11-14: 101.23140344787599USD
- 2026-11-15: 91.11126271801758USD
- 2026-11-16: 70.87096853009034USD
- 2026-11-17: 91.11126271801758USD
- 2026-11-18: 91.11126271801758USD
- 2026-11-19: 91.11126271801758USD
- 2026-11-20: 101.08410411108399USD
- 2026-11-21: 101.01236791699219USD
- 2026-11-22: 65.12639622088624USD
- 2026-11-23: 75.92105997802734USD
- 2026-11-24: 106.30146545800783USD
- 2026-11-25: 106.30146545800783USD
- 2026-11-26: 75.75927593774415USD
- 2026-11-27: 101.23140344787599USD
- 2026-11-28: 101.23140344787599USD
- 2026-11-29: 91.11126271801758USD
- 2026-11-30: 75.93103889501954USD
- 2026-12-01: 96.18131624267579USD
- 2026-12-02: 96.1713373256836USD
- 2026-12-03: 73.10105706921387USD
- 2026-12-04: 101.23140344787599USD
- 2026-12-05: 101.23140344787599USD
- 2026-12-06: 91.12124163500977USD
- 2026-12-07: 86.05118811035157USD
- 2026-12-08: 96.1713373256836USD
- 2026-12-09: 96.1713373256836USD
- 2026-12-10: 131.60183001086426USD
- 2026-12-11: 101.23140344787599USD
- 2026-12-12: 101.2413908503418USD
- 2026-12-13: 101.23140344787599USD
- 2026-12-14: 80.98113458569337USD
- 2026-12-15: 93.03771131140138USD
- 2026-12-16: 96.1713373256836USD
- 2026-12-17: 91.11126271801758USD
- 2026-12-18: 101.2413908503418USD
- 2026-12-19: 101.23140344787599USD
- 2026-12-20: 65.81089392242433USD
- 2026-12-21: 96.1713373256836USD
- 2026-12-22: 96.18131624267579USD
- 2026-12-23: 70.86098537036133USD
- 2026-12-24: 80.99111350268555USD
- 2026-12-25: 121.5016386295166USD
- 2026-12-26: 86.05118811035157USD
- 2026-12-27: 70.87096853009034USD
The front desk is open daily from 7:00 AM - midnight. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Pet fee: GBP 15.00 per pet, per night
- Early check-in fee: GBP 20 (subject to availability)
- Crib (infant bed) fee: GBP 10.0 per night
- Rollaway bed fee: GBP 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Housekeeping
Banquet facilities
Services
Housekeeping
Banquet facilities
Safe-deposit box
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Concierge Services
Activities
Garden
Golf course (nearby)
Fishing
Outdoor Furniture
Terrace
General
Room service
Restaurant
Non-smoking rooms
Picnic area/Tables
Allergy-free room available
Family room
Snack Bar/Deli
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite