Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided, and no reservation is required.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of CAD 55 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details on bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Calgary, within a 5-minute drive of Chinook Centre and Rockyview General Hospital. It is 2 miles from Heritage Park Historical Village and 4.7 miles from Scotiabank Saddledome.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, operational from 8:30 AM to 11:00 PM.

What are the policies for guests staying with children?

Children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of CAD 20 per day. Advance request or confirmation may be required for availability.

Carriage House Hotel Calgary

Average nightly price at Carriage House Hotel and Conference Centre by month, last 12 months (USD)
Month	Average price
January	$94
February	$113
March	$103
April	$106
May	$124
June	$124
July	$180
August	$131
September	$133
October	$111
November	$103
December	$95

What guests think

Across many reviews, travellers describe Carriage House Hotel and Conference Centre as a clean, friendly, good-value stay with a popular heated outdoor pool, convenient location near shops and transit, and an included breakfast that often gets special praise.

On-site amenities like the pub, restaurants and poolside service are widely appreciated, though parking can be tight with overflow across the street, and the steam room/sauna and elevators or keycards draw occasional complaints. Rooms are comfortable and many are updated, but bathrooms run small, thermostats or AC can be tricky, some noise occurs near elevators or events, and standard rooms may lack a microwave unless rented. Overall, expect a friendly, amenities-forward hotel that suits leisure and business stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The heated outdoor pool and hot tub, poolside service, and on-site pub/restaurants are consistent highlights. Downsides include limited parking with overflow across the street, occasional elevator or keycard issues, a dated-feeling gym, and repeated steam room/sauna closures or confusion.

Related guest reviews

10

Andy

Sep 14, 2025

·

Stayed 1 night

Right on McLeod trail access North and South is easy. Outdoor pool is nice with bar service.

8

Dai

Nov 28, 2025

·

Stayed 4 nights

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6

Trevor

Sep 24, 2025

·

Stayed 4 nights

Parking is extremely limited and should be limited to hotel guests. The overflow lot is across the street, which was inconvenient. The newly renovated room was a bit sparse; there wasn’t any seating besides one desk chair. Bathroom was really tight, the sink and toilet were quite low.

10

Aaron

Oct 19, 2025

·

Stayed 4 nights

Beautiful hotel, good location to lots of stores and restaurants within a short drive or walking distance. We went the end of August and it was beautiful weather the heated outdoor pool and hot tub and poolside service from the hotel bar made it feel more like we were on a hot tropical vacation, instead of a metropolitan. I have stayed quite a few hotels in Calgary and this one I will definitely be returning to if the price is right.

4

Sergio

Sep 23, 2025

·

Stayed 2 nights

The website says they have a sauna. The hotel info binder (see pic) in the room also says they have a sauna. They DO NOT have a sauna. They have a steam room. And when we went to the hotel, the steam was broken, yet the website did not indicate it was broken. That’s very shady business.

8

Justine

Aug 16, 2025

·

Stayed 3 nights

Gym equipment is outdated but like how it’s 24/7. Housekeeping was great. Service for breakfast could be a bit better (my server forgot my drink 3-4 times). Wish there were more sweet options for cereal. Newly renovated ballroom so there was a wedding everyday that we were there so it did get a bit noisy. Very convenient area and near a bunch of restaurants and malls. A bit of outdated TVs but I would stay again.

10

Brad

Jun 30, 2025

·

Stayed 4 nights

Great restaurant and pub on site!

10

Lynn

Nov 18, 2025

·

Stayed 2 nights

The Carriage House is a fantastic hotel to stay at. The outdoor hot tub and heated pool are such a nice treat. The included buffet breakfast is delicious and the location of the hotel is perfect.

10

Jackie

Nov 30, 2025

·

Stayed 2 nights

Staff courteous. Quiet room and clean Breakfast good. Hard to get parking. One elevator not running other one was busy

8

William

Sep 7, 2025

·

Stayed 3 nights

The property was older but maintained in decent shape. The parking lot was not large enough for the hotel and spaces were tight. It was also littered. The on-site restaurant was good.

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Cleanliness

Cleanliness is frequently praised across rooms and common areas. A few guests noted lapses such as dirty pool water, odors or litter in some areas, and occasional housekeeping misses.

Related guest reviews

6

Emma

May 6, 2025

·

Stayed 2 nights

There were other peoples hair trimmings in our "fresh towels

8

Mallory

Sep 8, 2025

·

Stayed 3 nights

Stayed here with my husband and baby for the long weekend. Great hotel, they provide an infants crib upon request, nice and quiet, close to all restaurants and shopping mall. Free parking was a plus too. They served free buffet breakfast. Only downside is we found their outdoor pool to be very dirty with bugs floating around. Other than that, would stay here again if in town.

10

bonnie

Jan 11, 2026

·

Stayed 1 night

As always the Carriage House Hotel was spotless, comfortable and quiet. Staff welcoming and friendly. This hotel is one of my favourites to stay at in Calgary.

10

Tom

Feb 8, 2026

·

Stayed 1 night

Rooms are spotless and the beds / pillows are so comfortable

10

Tracy

Nov 24, 2025

·

Stayed 1 night

Lovely room, friendly front staff and clean throughout. Exceeded my expectations

6

McKenzie

Apr 21, 2025

·

Stayed 2 nights

When I got there they hadn’t actually looked at my “cancellations” which were actually room upgrades, which resulted in me not have a single reservation. Due to the fact I didn’t have a reservation they actually changed what I was charged, and I was charged 2 different times because they couldn’t agree to an amount. During the stay, the amenities were not all available, including things like the ice machine being broken, the elevators being out of order multiple times a day with no stairs available unless an emergency, and a TON of mold and dirt in the bathroom, and on the ceilings..

10

Daniel

Nov 13, 2025

·

Stayed 2 nights

Room and overall premises were very clean, quiet and well maintained. Staff were very friendly, helpful and pleasant. Brunch was very well done and had a good variety of choices. Pub on premises was relaxing and comfortable. I would not hesitate to stay there again in the future.

10

Anna

Nov 9, 2025

·

Stayed 1 night

Clean rooms, friendly staff, great breakfast and a wonderful random upgrade to a suite! Thank you so much - we will stay here again!

6

Somayeh

Jul 24, 2025

·

Stayed 4 nights

Hotel is not clean. One of the elevators smelled like dog pee for 2 days. The lobby smells like burnt oil and fish. We asked for a robe to go to the pool and they didnt give us one because we were standard room. Very noisy late at nights. We stayed for 4 nights over all it was okey not great.

4

Rebecca

Aug 24, 2025

·

Stayed 1 night

Was not satisfied with the room and there are toiletries missing in the bathroom as if it was not cleaned .

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Rooms

Many rooms are comfortable and some newly updated, with good beds and useful in-room amenities. Common drawbacks are very small bathrooms, dated or noisy AC/thermostats and TVs, occasional noise from elevators, halls or events, and microwaves not standard in lower categories.

Related guest reviews

8

Kendall

Aug 16, 2025

·

Stayed 2 nights

Hotel is good for the price! We only stayed for a couple nights in a standard room, I would recommend if you're staying for awhile, to pay the extra $50 dollars and upgrade to the Premium room. Standard is in the older part which is showing its age. AC unit was quite loud and woke us up when it turned on at night. The bathroom was quite small and crowded. The TV would freeze/glitch or sound was off while watching the Cable channels. The lighting in the room was very dim. The Bed and Pillows in the Standard room were comfy though and at the end of the day that's all that matters! The outdoor hotel pool was great, it was awesome to relax after a long day roaming the city. Complimentary breakfast was a simple buffet but still good. The only complaint with the breakfast was it was a dine in only seated breakfast, where the servers took your drink orders, (only juice and coffee) but food was self serve. Servers still brought a receipt with tipping options. Out of courtesy we tipped a few dollars in cash but was also told when checking out the same amount was charged to our room number. Location was great! Across the street was Krispy Kreme, Mcdonalds, Chick-Fil-A, and short walk to the CF Chinook Centre.

6

willy

Feb 9, 2026

·

Stayed 1 night

The room was quite warm. The AC could be improved.

8

Kim

Nov 14, 2025

·

Stayed 1 night

Great hotel- only thing we noticed is the bathroom is super tiny! Not a great option for two women trying to get ready.

6

Gary

Feb 9, 2026

·

Stayed 1 night

Had the king room. No chair to sit on, only a desk chair. Bed was very uncomfortable. Toilet was the smallest one i have ever seen and very low to ground and about 2 inches from shower door

8

Ava

Jun 10, 2025

·

Stayed 1 night

was nice however was misled on the room. Site said room had a mountain view, it did not, also said room had updated bathroom and 65 inch smart tv which it did not either, just a tiny tv with bad cable

8

Aidan

Feb 3, 2026

·

Stayed 1 night

Staff friendly, room clean, lots of in room amenities, fridge but no safe. In bathroom toilet very tight with counter, unusual rain shower. Room hot and when put on AC made a lot of noise. Lots of noise in hallway but Saturday night and a gathering in hotel. Included breakfast ok but not a lot of choice. Wait staff very good.

2

Katarzyna

Aug 11, 2025

·

Stayed 1 night

The positive: The room was updated and clean. The negative: We had a room right behind the elevators. The noises and vibration from the elevators was non stop. We hardly slept due to the walls vibrating and booming noises every time the evaluators went up and down which was basically non stop. This should not be a room for anyone to sleep in! It should be converted into a storage room or something other than putting paying guest in! At 8pm the pool was freezing cold and dirty. There is no operational thermostat in the room and it was hot and stuffy. Zero air flow and no fan. When I expressed our poor non sleeping experience at checkout with the front desk the lady didn’t seem concerned at all. Unfortunately we are starting our Calgary vacation tiered and a little grumpy from the lack of sleep!

4

Brittany

Feb 11, 2026

·

Stayed 1 night

The check in was a bit of a hassle. I was dealing with trying to get my husband from surgery at the hospital and everything I asked seemed like an inconvienence. I ended up not being able to check in, had to leave to get my husband and had to have my husband stand in the lobby and wait when he should have just been able to go straight up to our room that we should have been checked into. The TV stopped working within a few minutes of being there. They did put us in a different room. But the internet and tv is definitely dated and not great.

8

Calum

Nov 12, 2025

·

Stayed 3 nights

Nice clean room however the room had a connecting door and was noisy

8

Jennifer

Sep 28, 2025

·

Stayed 3 nights

Loved how clean the room is. I wish each room had a microwave rather than going to the front desk or paying 5$ per day to have it in your room. I love my stay there

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Service

Service is a strong point: staff are friendly, accommodating, and often resolve issues with upgrades or quick room moves. Some guests faced check-in mishaps, inconsistent responses to problems, and occasional confusion over upgrades or billing.

Related guest reviews

10

Nicola

Dec 19, 2025

·

Stayed 1 night

I found the staff at check in/check out excellent. My room was lovely, comfortable bed and great shower!

8

anita

Aug 25, 2025

·

Stayed 1 night

Didn’t like our room being next to a yapping dog despite telling staff we had allergies and didn’t want to be on an animal floor. I liked the prompt way our problem was dealt with by moving us and upgrading our room. Staff very helpful and pleasant.

10

Stephanie

Feb 12, 2026

·

Stayed 2 nights

Our stay was perfect as always! Staff is always happy and helpful. Room are always clean and beds are comfy. In our opinion no other hotel lives up to our total experience at the Carriage House.

10

Noreen

Sep 3, 2025

·

Stayed 3 nights

We had a water issue in our room and once reported they moved us to an upgraded room and the staff were fabulous

6

Dawn

Nov 8, 2025

·

Stayed 1 night

Our stay started off poorly when the staff couldn’t locate our reservation. Once it was eventually found, we were handed our room keys without any explanation or information about the hotel. It felt disorganized and unwelcoming. The room itself was clean, the bed was comfortable, and the pillows were great. Breakfast was delicious, and the bar staff provided excellent customer service. We didn’t use the other amenities on this visit, but we’ve stayed here before and they’ve always been great — which made this experience even more disappointing. Checkout was also frustrating. When I asked for a receipt, I was initially charged more than the confirmed room rate. After some back and forth, it was corrected, but combined with the check-in issues, it made for a poor overall experience, especially considering our past stays have always been positive.

4

Brittany

Feb 11, 2026

·

Stayed 1 night

The check in was a bit of a hassle. I was dealing with trying to get my husband from surgery at the hospital and everything I asked seemed like an inconvienence. I ended up not being able to check in, had to leave to get my husband and had to have my husband stand in the lobby and wait when he should have just been able to go straight up to our room that we should have been checked into. The TV stopped working within a few minutes of being there. They did put us in a different room. But the internet and tv is definitely dated and not great.

10

Stephanie

Jan 10, 2026

·

Stayed 1 night

Excellent customer service as always! I accidentally booked a room with only 1 bed. Needed two beds so me and my sister didn't have to snuggle lol! Cindy and staff upgraded us to a two bed at no additional cost.

2

Caira

Aug 22, 2025

·

Stayed 1 night

Meeka was the front desk agent who hold face lied to us saying the hotel was full so no room upgrades. I showed her online that the hotel was not full and she said there no note showing an upgrade! I said we were Expedia members and a free upgrade is part of booking with them. She then said it’s not on my reservation Staff needs to be trained to know perks of booking. No robes in room! Awful experience in a hotel we would and have normally booked. All around the pool there was chicken bits and spilled drinks

10

Nicola

Feb 19, 2026

·

Stayed 1 night

Staff was very courteous

10

Sherry

Dec 7, 2025

·

Stayed 1 night

It was a very easy & quick check in. The front desk staff was very efficient.

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Location

Convenient for driving and transit, with easy access to shopping, restaurants and the CTrain. Some guests found the area less walkable or noted loitering/homeless activity and occasional traffic noise.

Related guest reviews

10

Severyn

Nov 3, 2025

·

Stayed 2 nights

Convenient location, with many amenities. Great value for the money.

10

Robyn

Aug 12, 2025

·

Stayed 2 nights

Great stay! Very central location and walkable to many things

10

Jane

Jul 30, 2025

·

Stayed 4 nights

Very clean; staff very friendly; great food. Right off McLeod Trail....perfect location.

4

Chelsea

Aug 24, 2025

·

Stayed 2 nights

They need security on the property for the homeless people outside

10

Kevin

Jul 7, 2025

·

Stayed 3 nights

Great customer service, the breakfast was fantastic and friendly staff. Great location and walkable distance to the train. Easy to get to the Stampede and downtown without the cost of a downtown hotel. Great location for quick and easy meals. Two grocery store within walking distance. Nice pool.

10

Dale

Mar 21, 2025

·

Stayed 1 night

Located in a great spot to catch the train downtown. Also in a good spot to drive form to get to several shopping areas. The place has been renovated since my last stay several years ago. All in all a good place to stay!

10

jacqueline

Feb 14, 2026

·

Stayed 1 night

I liked location. Close to ikea 10 mins ish, costco close, winners a few blocks away. Liked the Turkey dinner at hotel restaurant. Bed comfortable.

8

Michael

Sep 18, 2025

·

Stayed 2 nights

The location was rather industrial and not interesting. Not a great area for sightseeing or walking.

10

Huyseang

Nov 3, 2025

·

Stayed 3 nights

The room was nice and decently cleaned. The bathroom is cleaned as well but a bit small. The area around is nice and walkable distance to many restaurants, convenience stores and coffee shop. I recommend to stay there.

10

Samantha

Apr 5, 2025

·

Stayed 1 night

Yeah, it’s a good hotel in an overall sketchy area

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AI-generated summary based on recent guest reviews

Dining

The included hot breakfast and on-site dining receive frequent praise for quality and variety, with brunch and the pub noted positively. Some guests felt breakfast was limited or inconsistent at times.

Related guest reviews

8

Peng

Sep 30, 2025

·

Stayed 1 night

Breakfast is not great; it has a limited option.

10

Chris

Dec 5, 2025

·

Stayed 2 nights

Food and beverage: excellent; staff: awesome.

10

Christina

Jul 7, 2025

·

Stayed 7 nights

Breakfast buffet was very good with new items each day. The outdoor pool really makes the stay feel like a vacation. Plus you can order drinks and food poolside which is very convenient!

10

Jodi

Jul 15, 2025

·

Stayed 4 nights

Very clean, great staff. Breakfast buffet was excellent and onsite restaurant was great too.

10

annette

Nov 11, 2025

·

Stayed 1 night

Good food, always!

10

Carolyn

May 18, 2025

·

Stayed 1 night

The variety of dining options was great for our stay. Buffet breakfast was excellent! The heated pool was nice and warm even on a cool evening. Beds were comfortable and staff were accomodating with an earlier check-in.

10

Allan

Sep 2, 2025

·

Stayed 1 night

The pool was lovely with great pool side bar service. V relaxing. The peanuts pub was delicious and fun and great service. The bakery was excellent also. Breakfast wasn’t very good but didn’t take away from our experience there

10

Michael

Dec 7, 2025

·

Stayed 1 night

No complaints. Clean and comfortable rooms. Amazing staff throughout the property. The included breakfast was fantastic with a very attentive and friendly waitress. I highly recommend this hotel.

10

Hunter

Dec 26, 2025

·

Stayed 1 night

A great hotel, this hotel is consistent, always clean, always in good shape. The free breakfast, has to be one of the best in the City.

10

Charlene

Nov 7, 2025

·

Stayed 1 night

Beds, pillows are perfect, buffet style breakfast was plentiful only thing missing was pancakes or waffles Staff pleasant and accommodating with requests A wide variety of stores within mins from the hotel Will book again when passing through

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $99	3 $97	4 $99	5 $120	6 $136	7 $126
8 $97	9 $95	10 $99	11 $106	12 $106	13 $141	14 $146
15 $142	16 $99	17 $102	18 $102	19 $108	20 $106	21 $108
22 $96	23 $99	24 $99	25 $97	26 $100	27 $99	28 $99
29 $102	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
		1 $94	2 $92	3 $97	4 $92	5 $94
6 $93	7 $94	8 $97	9 $94	10 $97	11 $100	12 $103
13 $97	14 $91	15 $97	16 $94	17 $97	18 $94	19 $97
20 $97	21 $94	22 $97	23 $97	24 $94	25 $94	26 $91
27 $97	28 $97	29 $97	30 $97	31

Carriage House Hotel and Conference Centre

Prices for Carriage House Hotel and Conference Centre

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Queen Beds ( For Up to 2 Adults)

Premium Room, 1 Queen Bed ( For Up to 2 Adults)

Standard Room, 1 King Bed ( For Up to 2 Adults)

Premium Room, 1 King Bed ( Up to 2 People)

Standard Room, 2 Queen Beds ( For Up to 2 Adults)

Executive Suite ( For Up to 2 Adults)

Executive Room, 1 King Bed ( For Up to 2 Adults)

Guest reviews of Carriage House Hotel and Conference Centre

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Carriage House Hotel and Conference Centre

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