Name: St James Hotel
Address: St James Square, England, United Kingdom, North East Lincolnshire, GB
Price range: US$47–US$74 per night
Rating: 7.95

What guests think

Across many reviews of St James Hotel, travellers praise the friendly staff and good value, while repeatedly noting dated decor, worn carpets, maintenance issues, and uncomfortably warm rooms without air conditioning or effective ventilation.

Room cleanliness is often reported as good, but there are recurring complaints about stained carpets, mould around baths, dust, and general tiredness. The central position near shops and transport is convenient, yet several guests experienced noise from the square and nightlife, and a few felt the immediate area could feel rough late at night. Breakfast and on-site dining receive both praise and criticism, with some excellent meals and value offset by slow service or lukewarm, understocked items. Overall, expect budget-friendly, central lodging with dated rooms and variable upkeep and dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant/bar are noted, and parking is often free or secure, though spaces can be limited and access confusing at times.

Related guest reviews

8

Lee

18 Nov 2024

·

Stayed 2 nights

Plentiful free Parking outside of the rear main doors, change in circumstances meant arriving a day late but no problem at check in, only issues would be no plug sockets by the beds and the ones available were too close to surfaces which meant hard to use due to leads on chargers and dryers etc, check out at 11am yet really loud awful and annoying organ music and singing from 9.30 am meant no chance of a sleep in.

10

Mark

29 Nov 2024

·

Stayed 1 night

Parking was secure and free, hotel staff were very friendly and helpful. The room was clean and spacious tea and coffee making well stocked. Room had a nice view of the minster, weather was cold but the room was well heated. For what we paid for the room it was definitely value for money. Breakfast was buffet and again great value for what we paid, the receptionist gave us a money off voucher on check in as we did not put it on our reservation. Hotel is in a good location for shops and bars and a short taxi ride to the docks area.

6

Allison

25 Aug 2025

·

Stayed 2 nights

There is not ample parking at this hotel, luckily there is a car park nearby, pay and display. Hotel room was very dated but the bed was comfy.

8

Robert

1 Oct 2025

·

Stayed 2 nights

Convenient for town centre, own parking, clean and good value.

8

ROBERT

9 Apr 2025

·

Stayed 1 night

Could not fault this hotel for an overnight stay. Easy access free parking, pleasant staff, room had all we needed. Price exceptional. Would definitely use again.

8

Wendy

9 Mar 2025

·

Stayed 1 night

For the money, this hotel is fine!! It's a bit tired, with worn carpets, but the rooms are clean, the staff are lovely and the breakfast is ok. Parking is free, and the train/ bus into Cleethorpes is very close. Does the job for a short break

8

M J

8 Jul 2024

·

Stayed 1 night

Good value room, pleasant and helpful staff, reasonable restaurant food, big carpark. It was impossible to fully close my room’s window so that it stayed shut, so there was some traffic noise (but I’m a heavy sleeper).

10

Derek

29 Aug 2025

·

Stayed 12 nights

Food was great, friendly staff, good location. Secure parking

10

PATRICIA

19 Jun 2025

·

Stayed 2 nights

Check in was easy, the staff were very polite and efficient also very accomodating nothin was too much trouble. The rooms were very clean and comfortable, a bit outdated but it did not affect my options. Lovely comfortable bed and pillows. It had a bath with shower, complimentary toiletries etc, clean towels every day although I only stayed 2 nights. Dining room/bar area very nice and meals, drinks etc were reasonably priced. If I were to return to Grimsby I would definitely use this hotel again. It is a couple of minutes walk to the shopping centre and train station.

8

mike

10 Aug 2025

·

Stayed 1 night

The property is well used, the fan was noisy and the shower head was leaking at the joints bad plumbing food was fare but not exceptional if you've never been before its a nightmare gaing entrance, but easy once you've done it.

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Cleanliness

Many guests found rooms clean or spotless, but there are recurring reports of stained carpets, mould in bathrooms, dust, and occasional dirty items.

Related guest reviews

4

William

29 Jul 2025

·

Stayed 2 nights

Stayed for 2 night & could have a bath or shower as cold tap on bath didn’t work.the room wasn’t very clean dust on every ledge,the end of the bath panel was hanging off, the dressing table come tele stand was very badly water stained.I have stayed at the St James a few times in the past & it has definitely gone downhill

10

Caroline

9 Nov 2025

·

Stayed 1 night

room was clean and tidy, staff very friendly

10

Michael

22 Sept 2025

·

Stayed 3 nights

Friendly staff cleaners do a great job

10

Louise

31 Oct 2025

·

Stayed 3 nights

Lovely staff, great breakfast and the room was clean and tidy.

4

D

21 Sept 2025

·

Stayed 1 night

Room was horrible carpet well worn looks like it was last decorated in the 80's. Went to do a coffee in morning cups was stuck to tray and mucky round the rims so passed on that as for bed that was comfty but found a toe nail in it. Windows was shocking didn't know opened or not, so hot through our stay and one socket struggled getting kettle pluged in.

6

Gary

22 May 2025

·

Stayed 1 night

The room was quite tired and could do with redecoration. The carpet was stained and worn, the paint in the bathroom was peeling, and there was some black mould around the bath. However, the bed was very comfortable and clean, and I had a good nights sleep.

10

Rimantas

8 Dec 2025

·

Stayed 1 night

Room was spotless, friendly stuff!

8

Vicky

17 Nov 2025

·

Stayed 1 night

Needs updating and mould removing from around the bath

6

Anne

18 May 2025

·

Stayed 1 night

Clean but in poor condition carpet disgusting

8

jaquelin

11 Dec 2025

·

Stayed 3 nights

rooms were dated but very clean and the staff were all helpful and very courteous

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Rooms

Rooms are generally dated and can be uncomfortably hot with limited ventilation; some face noise, though beds are often comfortable and a few rooms are spacious with Minster views.

Related guest reviews

10

Kim

10 Oct 2025

·

Stayed 1 night

Room spacious clean and tidy, Room and Bathroom could do with a little modernisation but all in all a very comfortable stay

8

Mick

22 Mar 2025

·

Stayed 1 night

Very hot in room windows would not open.

10

M. E.

23 Aug 2025

·

Stayed 1 night

Like my stay last year, the doors of adjoining rooms get slammed at all hours, so maybe adults need reminding by a sign on the doors to be thoughtful to others. The room was perfect, the view I wanted and paid for was better than expected. There is of course need for licks of paint and perhaps in room furniture in need of tlc or upgrade, but for me, it adds to the "age". If you want modern, go elsewhere but the price is reflective of the location, so all things being equal. I am satisfied with my stay.

6

Gaynor

11 May 2024

·

Stayed 1 night

Extremely hot and not able to turn the heating off as already off! Floor 3 rooms are extra hot and uncomfortable. Very tired dated hotel but you get what paid for. Really small tight bathroom. Clean bedding and quite comfy. Alright for 1 night. Friendly staff. No issues.

6

Peter

29 Jun 2025

·

Stayed 2 nights

Hotel was nice and clean but a little dated. Location was great as it is near train station and bus stops. Staff were great. Unfortunately the rooms were too hot and there is no air conditioning. They did provide a fan though. Had to go downstairs at 5 am just to cool down a bit.

8

Graeme

30 Aug 2025

·

Stayed 1 night

Needs new windows and carpets. You don't need carpets in the eating area. Carpets clean but stained - you need 80:20 wool carpets. Room nice, clean and spacious.

6

Jenny

16 Sept 2023

·

Stayed 1 night

Great price, but the hotel is very tired. Furniture in the rooms is very shabby. We thought a room opposite the Minster would be quiet - not a chance. We had to request a room change because of the shouting and swearing in the square outside. It was also a very hot room. We were given another room over looking the carpark which was cooler and quieter. The faux leather chair was peeling. It just needs a bit of money spending on it, and good double glazing on the Minster side.

8

jeff

18 Jul 2025

·

Stayed 2 nights

air conditioning would be good given the scorching weather

4

Ann

15 Dec 2025

·

Stayed 1 night

Room needs an urgent update, it was too hot and the furniture was battered. The pillows were lumpy too. The staff were very friendly

10

Diane

28 Nov 2023

·

Stayed 1 night

Although some of the furniture was dated it was in very good condition. I wish i could of opened the window a fan isn't the same as fresh air. Also the room could benefit from secondary glazing you could hear their conversations, pleased i wasn't on the road side

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Service

Service is frequently described as friendly and helpful, though some guests report slow check-in/out and occasional issues with restaurant or reception responsiveness.

Related guest reviews

10

Julie

10 Aug 2025

·

Stayed 1 night

Great find. Staff brilliant, can’t do enough for you. Room clean, food great. Bed comfortable. Service excellent. Will he back

10

Michael

22 Sept 2025

·

Stayed 3 nights

Friendly staff cleaners do a great job

6

Patrick

6 Jul 2024

·

Due to the death of my father i was staying in grimsby to sort out his affairs and as such i was only booking one night at a time. This was fine and the hotel were able to ensure i kept the same room everyday. I was in the hotel for 5 days in total and on my last day, when paying for breakfast (which i had done every morning with no issue) I was charged an incorrect rate. Instead of simply acknowledging the mistake and refunding me the difference the member of staff proceeded to get agressive with me and offered zero help. He continued to accuse me that it was my fault i had been overcharged. It took two attempts of talking to him to get my refund, which he begrudgingly did. It was clearly a significant effort for him to go and get approval from the manager who was sat at receptiona meer 10m away. His attitude was totally unacceptable and to be harrassed and spoken to in such an aggressive manner is simply appauling. I had to remain in Grimsby for another night but this was enough of an issue for me to check into another hotel. I did raise a complaint with the manager at the time who was apologetic and receptive to my grievance, however it was a truly disgusting way to be spoken to by a member of staff.

10

Richard

9 Feb 2025

·

Stayed 1 night

Very friendly staff and very fast check in and check out

4

Courtney

17 Jul 2025

·

Stayed 1 night

Took ages to check in or out, no compliment gifts. No coffee

8

Patrick

5 Nov 2025

·

Stayed 1 night

Helpful and friendly staff. Excellent breakfast. I was in a hurry to catch a train so they put some bacon sarnies in a bag for me.

4

Emily

15 Dec 2024

·

Stayed 2 nights

Car parking was free Rooms very tired - very dated and old Service in the restaurant and at check in was not the best - I could tell staff were stretched and there wasn’t enough of them to provide good service - eg the bar and restaurant area spent 15 mins waiting at the table for waitress to come back after seating us (she said she would) and then didn’t - went to bar and waiting further 10 mins for serving as others in front - wouldn’t say that it was especially busy though!! When my dinner did arrive - it was the best part of my stay - chicken supreme with mash. Delicious, generous portion with lots of sauce! General areas of the hotel were tired and old. It was cheap so I suppose you get what you pay for…

10

Lee

15 Jun 2025

·

Stayed 1 night

Ann on reception is always lovely.. a credit to the company

10

PATRICIA

19 Jun 2025

·

Stayed 2 nights

Check in was easy, the staff were very polite and efficient also very accomodating nothin was too much trouble. The rooms were very clean and comfortable, a bit outdated but it did not affect my options. Lovely comfortable bed and pillows. It had a bath with shower, complimentary toiletries etc, clean towels every day although I only stayed 2 nights. Dining room/bar area very nice and meals, drinks etc were reasonably priced. If I were to return to Grimsby I would definitely use this hotel again. It is a couple of minutes walk to the shopping centre and train station.

4

paul

25 May 2025

·

Stayed 1 night

Disappointed with our stay expectations were not high given the price but reception staff were not very welcoming. Room was ok however next morning went to get a shower and unfortunately it wouldn’t work the mixer switch was broken hot water was scalding and couldn’t turn it down so couldn’t get washed in the bath either. Reported it to same receptionist and was told ok I’ll let the cleaners know and walked away disappointing

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AI-generated summary based on recent guest reviews

Location

Very central and close to shops, buses, and the train station, but several reviews mention nighttime noise and some concerns about the immediate area feeling rough.

Related guest reviews

8

Barrie

4 Jul 2025

·

Stayed 1 night

The hotel is in a cetral place. Good parking, good bars and pubs are a short walk away. Buses and taxis are also a short walk away. The staff are very helpful and always have a smile. A very nice hotel overall

10

John

15 Dec 2024

·

Stayed 1 night

A lovely hotel right in the town centre with friendly staff, free parking and nice rooms overlooking Grimsby Minster.

8

Wendy

9 Mar 2025

·

Stayed 1 night

For the money, this hotel is fine!! It's a bit tired, with worn carpets, but the rooms are clean, the staff are lovely and the breakfast is ok. Parking is free, and the train/ bus into Cleethorpes is very close. Does the job for a short break

6

Mohammed

19 Apr 2025

·

Stayed 1 night

Was good apart from the noise at night woke us up from people outside shouting etc as the location is too close to the clubs

10

Dan

22 Sept 2025

·

Stayed 1 night

Close to town center and easy access to transport

4

Garry

30 Aug 2025

·

Stayed 2 nights

No complaints about the hotel or the staff but the surrounding area is like a warzone populated by drug addicts and drunks fighting and arguing all night. Couldn't close the window to block out the noise so had a really bad sleep both nights.

10

Scott

22 Oct 2023

·

Stayed 2 nights

The location of the St. James is perfect .... steps away from the train, the center of town and the bus stops. The breakfast was tasty and good quality. The pub is top drawer with lots of friendly staff and patrons. Excellent quality for value. Two night stay for my wife and I.

6

John

30 Mar 2024

·

Stayed 3 nights

You get what you pay for. The property is older and a little tired, however, the sheets were clean and there was plenty of hot water in the bathroom. For the price it was good value, but it's not a modern hotel. The restaurant was very good and reasonably priced, and the staff were all very helpful. The hotel is next to a large open space which people wander through at night, which we found to be a little noisy. The hotel is conveniently located for shopping and local restaurants as well as being close to the bus stops and railway station which give you access to most of the surrounding area. I would consider staying here again if in the area, but I would probably ask for a room that is not on the front of the hotel.

10

Martin

10 Oct 2025

·

Stayed 4 nights

Good hotel within easy commuting distance to my work place. Good rates and location to shops etc.

2

John

29 Aug 2024

·

Stayed 2 nights

The issue with this hotel is not the staffing or overall condition, it is the surrounding area and in particular the local individuals who frequent the benches adjacent to the minster. I witnessed aggressive arguments, two women fighting, the agressor having several children and a pushchair with her as she assaulted another women, then at 03.00am a very loud couple with a dog and child on a scooter passing the hotel, shouting and screaming for fun. I checked out a day early and found something else.

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Dining

Breakfast and meals are praised for value and taste by many, but others report lukewarm food, slow service, and items not replenished.

Related guest reviews

10

Fiona

15 Feb 2025

·

Stayed 1 night

This is my second stay at the hotel. The ensuite room was a great price and included a lovely buffet offering a choice of cooked or cold breakfasts. The hotel has an 80s vibe in terms of decoration which is tired. However my room was very clean and comfortable and peaceful. That to me is paramount, together with helpful and kind staff.

4

J

25 Aug 2024

·

Stayed 1 night

Hotel clean, staff good and friendly, but rooms need updating. The breakfast was poor, and buffet of hot food was virtually empty, had to ask staff to refill. The sausages were raw and returned to the staff

10

Adrian

6 Aug 2025

·

Stayed 1 night

Great value for money, great breakfast, friendly staff, just a little dated really👍

10

Stephen

4 May 2025

·

Stayed 2 nights

Fantastic value, nice restaurant, very good breakfast, large room but a bit "tired"

4

stacey

14 Dec 2023

·

Stayed 1 night

This hotel is in really bad condition and very old. The owner has made no attempt to update. The food was terrible, probably the worse breakfast ever.

8

Patrick

5 Nov 2025

·

Stayed 1 night

Helpful and friendly staff. Excellent breakfast. I was in a hurry to catch a train so they put some bacon sarnies in a bag for me.

10

Scott

22 Oct 2023

·

Stayed 2 nights

The location of the St. James is perfect .... steps away from the train, the center of town and the bus stops. The breakfast was tasty and good quality. The pub is top drawer with lots of friendly staff and patrons. Excellent quality for value. Two night stay for my wife and I.

8

Graham

22 Jul 2024

·

Stayed 5 nights

The hotel , staff , location was brilliant But went for a breakfast Most items had gone Kept asking for eggs sausages , bacon , scrambled egg , beans , tomatoes , bread for toast , drink in fruit container Gave up after 25 minutes Asked for my money back Was done straight away

10

PATRICIA

19 Jun 2025

·

Stayed 2 nights

Check in was easy, the staff were very polite and efficient also very accomodating nothin was too much trouble. The rooms were very clean and comfortable, a bit outdated but it did not affect my options. Lovely comfortable bed and pillows. It had a bath with shower, complimentary toiletries etc, clean towels every day although I only stayed 2 nights. Dining room/bar area very nice and meals, drinks etc were reasonably priced. If I were to return to Grimsby I would definitely use this hotel again. It is a couple of minutes walk to the shopping centre and train station.

8

mike

10 Aug 2025

·

Stayed 1 night

The property is well used, the fan was noisy and the shower head was leaking at the joints bad plumbing food was fare but not exceptional if you've never been before its a nightmare gaing entrance, but easy once you've done it.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$61
February	US$63
March	US$58
April	US$59
May	US$60
June	US$62
July	US$70
August	US$67
September	US$59
October	US$59
November	US$57
December	US$59

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $74
6 $55	7 $64	8 $68	9 $67	10 $61	11 $50	12 $64
13 $48	14 $58	15 $61	16 $61	17 $54	18 $50	19 $65
20 $47	21 $59	22 $61	23 $61	24 $54	25 $50	26 $65
27 $48	28 $58	29 $62	30 $62

Su	Mo	Tu	We	Th	Fr	Sa
				1 $54	2 $50	3 $65
4 $47	5 $58	6 $62	7 $61	8 $56	9 $50	10 $65
11 $48	12 $58	13 $62	14 $62	15 $55	16 $50	17 $65
18 $47	19 $59	20 $63	21 $63	22 $54	23 $50	24 $66
25 $47	26 $58	27 $62	28 $63	29 $55	30 $51	31 $65

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

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