Hacienda del Lago Boutique Hotel

The staff was so kind and accommodating for any of our needs the property is absolutely beautiful. The pool isn't very big but it's so well kept and water was always clean and temperature just right.

La habitacion muy bien mas no hay estacionamiento, cobran aparte el uso del jacuzzi y la piscina es pequeña. El servicio de restaurante es hasta las 3 pm y es cuando uno hace check in.

The room was poorly designed with a bath in the eating area and an upstairs bedroom with a very low ceiling only suitable for children luckily not needed and overall was in need of refurbishment. The room lock was difficult to use. There where no sun loungers in the sunny areas. On the last but one day, our room was not serviced and a free breakfast was offered but it was on the bill at check out but removed when mentioned.

Under renovation. Pool and hot tub hours are limited.

No cuenta con estacionamiento propio, ademas la habitacion que nos toco estaba al lado del almacen y se escuchaba el refrigerador es molesto.

Excelentes habitaciones. Muy comodas, limpias y bien decoradas. No hay estacionamiento y por el momento solo desayunos. Alberca templada. Recomendable.

Great place if you want to get away from the city. Very peaceful and best of all a heated pool. A block and a half from the boardwalk. The only thing I would suggest would be that they dust more often. The lamps were very dusty and you know what they say, 90% of dust comes from the skin. But overall very nice gardens and the people are great and friendly.

La atención de su personal, la ubicación y la calidad de descanso en el cuarto son excelentes, la única razón por la cual les pongo 4 estrellas y no 5 es porque no piden a sus huéspedes respetar las reglas de convivencia en la alberca, el domingo una pareja puso música a todo volumen sin respetar a los demás y otra cosa es que sólo tienen 3 camastros disponibles cuando en fotos se ven muchos más. Sin dudas volveríamos pero sabiendo de antemano que van a hacer respetar sus propias reglas.

Se anuncia que cuenta con estacionamiento y no es cierto, o tienes que dejar en la calle

Es un lugar muy placentero, en la comida pedí pollo con mole delicioso ! No había servicio de Spa por remodelación 😕, el hombre en recepción no fue lo más cordial y atento que se pueda pedir pero en gral bien!! Tampoco me agrado que ahora cobren 200 pesos por usar 1 hora el Jacuzzi

El personal muy amable, todo muy limpio y un ambiente seguro y confortable

Great stay. Location is good, very close to the Chapala lake and with some eating options around the area within walking distance. Staff was great, very friendly!. The hotel was very clean and the pool and garden areas very well maintained. We had breakfast and it was delicious and affordable. The only inconvenient I had was that the coffee machine inside the room didn't work, but I reported it at check-out and I saw that they quickly addressed the issue, so hopefully the next guests won't have the same problem. Overall it was very pleasant and will definitely consider it for a next trip! Recommended!

When we arrived, no one offered to take our luggage to the room. We had to lug them up a hill ,over grass, and up a ramp. The person who took us to the room, did not explain, the TV & AC remotes, the safe, the coffee maker, restaurant hours (we found out later no coffee served after 3 PM) ,etc. There was no toilet paper in the bath when we arrived. Maid service was spotty- out of 8 days,they came to clean on 5 of them. There was no currency exchange at the desk..There is no bar for mixed drinks. Although the grounds are very well cared for, the room was ill-maintained (see photos). Rusty garbage can, moldy tub, torn pillows, peeling paint,faded wall hangings,a rickety sofa -detract from the rooms appearance. The unusual key and door lock are problematic -even a staff member had problems unlocking our room.

The staff was great and the food was delicioso. The bed was too soft and the room could have been a little better maintained and cleaner. Our shower wouldn't drain so we got to stand in water.... but the location was great, right at the end of the Ajijic malecon.

The room was poorly designed with a bath in the eating area and an upstairs bedroom with a very low ceiling only suitable for children luckily not needed and overall was in need of refurbishment. The room lock was difficult to use. There where no sun loungers in the sunny areas. On the last but one day, our room was not serviced and a free breakfast was offered but it was on the bill at check out but removed when mentioned.

Excelentes habitaciones. Muy comodas, limpias y bien decoradas. No hay estacionamiento y por el momento solo desayunos. Alberca templada. Recomendable.

The room was left unmade not cleaned no fresh towels … breakfast was slow .. very inconvenient that there was no hotel parking since the streets were very narrow and not well lit.

Great place if you want to get away from the city. Very peaceful and best of all a heated pool. A block and a half from the boardwalk. The only thing I would suggest would be that they dust more often. The lamps were very dusty and you know what they say, 90% of dust comes from the skin. But overall very nice gardens and the people are great and friendly.

Bien, los encargados me atendieron y apoyaron en lo que les pedí, lo único malo es que no pude nadar; ya que se veía turbia el agua. De lo demás muy bien.

Very clean and quiet. All staff very helpful. Really charming. The cafe serves a really damn fine cup o joe.

My partner and I had a wonderful time at Hacienda del Lago. The staff were very helpful and friendly, the hotel itself a serene oasis in a very picturesque town. The pool was so warm! The bed was comfortable and the nights were quiet (except for the far-off crowing of roosters!).

Wonderful visit, great staff (Blanca at front desk was especially helpful). Only issue was poor WiFi in spite of the fact we were told it was brand new. Still, I would be happy to return

se fue la luz y el agua durante nuestro hospedaje. No tienen A/C por lo que el calor es algo notorio en la habitación. El drenaje de la regadera es deficiente, ya que el agua no drenaba correctamente mientras me duchaba

The room was poorly designed with a bath in the eating area and an upstairs bedroom with a very low ceiling only suitable for children luckily not needed and overall was in need of refurbishment. The room lock was difficult to use. There where no sun loungers in the sunny areas. On the last but one day, our room was not serviced and a free breakfast was offered but it was on the bill at check out but removed when mentioned.

Need New beds.

El hotel está bien ubicado, .cuarto limpio, no me gustó que la puerta fuera corrediza de cristal,a sentía insegura.

Bonito el lugar pero muy ruidoso el cuarto por qué está cerca de donde están los empleados

En la reservación decir Habitación de Luxe con cama King y al llegar resultón ser una habitación "Estrella" con cama Queen. Nos compensaron ofreciendo un desayuno de cortesía, de buen sabor y porciones adecuadas. Aun así la noche no fue muy cómoda dado el tamaño y el estado del colchón que es demasiado suave

No Ac and hot water

This property is located in walking distance of the main square of Ahihic as well as waterfront. It does offer breakfast and there is a Nepresso in the room. We stayed in a 2 queen bedroom which had a lot of room and a great view of Lake Chapala. If you are mobility challenged this may not be a good hotel for you as you take these garden paths which are very pretty to go to rooms and at night not lit really well. There is a beautiful pool and great gardens. The door to the hotel is locked and you press an intercom for front desk to let you in so secure. Staff is friendly but they do not all speak English but google translate worked fine. We had a real struggle with our hotel room door, trying to unlock and had to repeatedly go to front desk to have them help. They willingly did. Finally after several days we did figure out how to open after a couple of tries (a funky key lock). The place is decorated well and is very peaceful.. Not a lot of noise.

Staff unhelpful, old food. I got sick after I ate there.

Outstanding staff! Very enjoyable stay, great service and wonderful courtyard to relax in.

El personal muy agradable, las instalaciones son muy bonitas, el hotel esta a pie del malecon todo muy cerca

The room was left unmade not cleaned no fresh towels … breakfast was slow .. very inconvenient that there was no hotel parking since the streets were very narrow and not well lit.

Great place with great staff. The first day we had no hot water, but we were promptly assigned to another room. Beware that Hacienda del Lago is not an hacienda and it is not on the lake. It is house in the town one block off the lake, and you can peek to the lake only from the corridor that access the few rooms on second floor.

Excelente servicio y atención del personal, sus instalaciones están perfectas, supero mis expectativas.

Mi experiencia no fue muy buena. En primer lugar, el hotel es muy bonito y limpio, la verdad, pero ocurrieron varias situaciones desagradables que arruinaron la estancia. Al llegar, el hotel no cuenta con estacionamiento propio y la calle estaba completamente llena, lo cual resultó incómodo desde el inicio. Posteriormente, tuvimos la mala suerte de que el dueño estaba realizando una fiesta, lo que generó mucho ruido y provocó que se perdiera por completo la esencia de tranquilidad que se espera de un hotel. Hubo mariachi, demasiada gente, niños (cuando según las propias reglas del hotel no están permitidos), personas fumando, entre otras cosas. Lo más incómodo fue que incluso se llevaron las mesas y sillas que estaban en la terraza de nuestra habitación, argumentando que no tenían dónde sentar a los invitados de la fiesta, lo cual considero totalmente inapropiado. La situación empeoró cuando solicitamos comida con el “mesero”. Únicamente nos llevaron la botella de vino; la comida nunca llegó. Después de esperar aproximadamente una hora y media, acudí personalmente a la cocina para preguntar por nuestro pedido y ahí nos informaron que ese día habían cerrado la cocina temprano debido al evento, algo que nunca nos avisaron desde un inicio. Para rematar, posteriormente nos llevaron la cuenta de la botella de vino y en ella venían cobrados la tabla de quesos y el guacamole que habíamos pedido, mismos que jamás nos entregaron.

Our room was upgraded because of ongoing remodeling. We were treated very well by staff. We will definitely be returning!

No cuenta con estacionamiento, tu vehículo se queda en la calle, muchas restricciones en sus instalaciones. No puedes estar en las áreas comunes después de las 12am. El servicio de restaurante termina a las 2 pm. Limpieza muy bien, es tranquilo, instalaciones en muy buen estado. Una de las recepcionistas poco amable. Si regresaría.

The property is well situated for access to central Ajijic, either walking or driving. Its older, so some things dont work - my bedside lamp had no power & the building lost power my last day. The little mini fridge gave me a shock if i touched it on the body (but not the door). The staff were awesome. I wanted water in a pitcher instead of plastic bottles & they obliged me every day. Also ice, which i guess isn't automatic in Mexico. Overall, property 3; staff 5, lication 5 since it is further out than other central hotels.

The property was very relaxing and tranquil but very conveniently located near the Malecon,restaurants and shops. We were very impressed with the staff and service. Will definitely be returning on our next stay in Ajijic!

The staff was great and the food was delicioso. The bed was too soft and the room could have been a little better maintained and cleaner. Our shower wouldn't drain so we got to stand in water.... but the location was great, right at the end of the Ajijic malecon.

El personal muy agradable, las instalaciones son muy bonitas, el hotel esta a pie del malecon todo muy cerca

The room was left unmade not cleaned no fresh towels … breakfast was slow .. very inconvenient that there was no hotel parking since the streets were very narrow and not well lit.

Excelente servicio muy cómodo y limpio, cerca del Malecón de Ajijic.

Es un lugar muy bonito y tranquilo, el trato fue muy bueno y muy amables todos. La habitación fue la infinito que es muy bonita y amplia, bastante cómoda. A una cuadra del malecón, recomendado ampliamente

Great location close to lagoon.. Clean property and nice staff. Will definitely be back. Thank you 💫

Lake is 20 yards away. Lots of shops open late night a block or two away. Attentive staff.

This property is located in walking distance of the main square of Ahihic as well as waterfront. It does offer breakfast and there is a Nepresso in the room. We stayed in a 2 queen bedroom which had a lot of room and a great view of Lake Chapala. If you are mobility challenged this may not be a good hotel for you as you take these garden paths which are very pretty to go to rooms and at night not lit really well. There is a beautiful pool and great gardens. The door to the hotel is locked and you press an intercom for front desk to let you in so secure. Staff is friendly but they do not all speak English but google translate worked fine. We had a real struggle with our hotel room door, trying to unlock and had to repeatedly go to front desk to have them help. They willingly did. Finally after several days we did figure out how to open after a couple of tries (a funky key lock). The place is decorated well and is very peaceful.. Not a lot of noise.

Very nice hotel in a lovely town close to the Malecón.

Great stay. Location is good, very close to the Chapala lake and with some eating options around the area within walking distance. Staff was great, very friendly!. The hotel was very clean and the pool and garden areas very well maintained. We had breakfast and it was delicious and affordable. The only inconvenient I had was that the coffee machine inside the room didn't work, but I reported it at check-out and I saw that they quickly addressed the issue, so hopefully the next guests won't have the same problem. Overall it was very pleasant and will definitely consider it for a next trip! Recommended!

Breakfast menu was a la carte with each item priced individually. The items were fresh and meals were evenly priced and not big

La habitacion muy bien mas no hay estacionamiento, cobran aparte el uso del jacuzzi y la piscina es pequeña. El servicio de restaurante es hasta las 3 pm y es cuando uno hace check in.

Very quiet and acceptable with a caring staff. The service (we had breakfast daily) was a bit slow…..but acceptable

Excelentes habitaciones. Muy comodas, limpias y bien decoradas. No hay estacionamiento y por el momento solo desayunos. Alberca templada. Recomendable.

The room was left unmade not cleaned no fresh towels … breakfast was slow .. very inconvenient that there was no hotel parking since the streets were very narrow and not well lit.

Mi experiencia no fue muy buena. En primer lugar, el hotel es muy bonito y limpio, la verdad, pero ocurrieron varias situaciones desagradables que arruinaron la estancia. Al llegar, el hotel no cuenta con estacionamiento propio y la calle estaba completamente llena, lo cual resultó incómodo desde el inicio. Posteriormente, tuvimos la mala suerte de que el dueño estaba realizando una fiesta, lo que generó mucho ruido y provocó que se perdiera por completo la esencia de tranquilidad que se espera de un hotel. Hubo mariachi, demasiada gente, niños (cuando según las propias reglas del hotel no están permitidos), personas fumando, entre otras cosas. Lo más incómodo fue que incluso se llevaron las mesas y sillas que estaban en la terraza de nuestra habitación, argumentando que no tenían dónde sentar a los invitados de la fiesta, lo cual considero totalmente inapropiado. La situación empeoró cuando solicitamos comida con el “mesero”. Únicamente nos llevaron la botella de vino; la comida nunca llegó. Después de esperar aproximadamente una hora y media, acudí personalmente a la cocina para preguntar por nuestro pedido y ahí nos informaron que ese día habían cerrado la cocina temprano debido al evento, algo que nunca nos avisaron desde un inicio. Para rematar, posteriormente nos llevaron la cuenta de la botella de vino y en ella venían cobrados la tabla de quesos y el guacamole que habíamos pedido, mismos que jamás nos entregaron.

No cuenta con estacionamiento, tu vehículo se queda en la calle, muchas restricciones en sus instalaciones. No puedes estar en las áreas comunes después de las 12am. El servicio de restaurante termina a las 2 pm. Limpieza muy bien, es tranquilo, instalaciones en muy buen estado. Una de las recepcionistas poco amable. Si regresaría.

Very clean and quiet. All staff very helpful. Really charming. The cafe serves a really damn fine cup o joe.

El lugar es precioso, so le falta un. Buen Restaurant y que esté abierto para cenas también