La Quinta by Wyndham South Jordan

First off! The lady at the front desk was extremely rude told me when I scheduled that I could have a 1st floor room because I had surgery. Upon checking in she put me on the 3rd floor with not care just kept chomping her gum saying I can’t do anything about it! Second! I arrived to my room on the 3rd floor and entered the room and smell nothing but pee I mean it was terrible like a dog or cat was trapped in there for days! Last but not least the housekeeping kept trying to enter my room around 8 am to clean way before check out and then when I went downstairs for coffee there was a house keeper sleeping on the couch in the lobby! The outside may look nice but the inside has poor staff and nasty rooms! You might as well stay at the old la Quinta’s would probably be better than this!

The breakfast was not bad. Parking was good. The only issue was the waiting time for the elevator

Breakfast is good, nice helpful staff. We stay there when we go see our family. This trip we got to the hotel late to find out they gave away our room. I reserved 2beds a month ago. They did find us a room but it was a king bed so our grandkids were not able to come spend the night.

Pet friendly facility which is fine but it was not stated a dog show was going on before booking room. Our room smelt like a pet store. Hair on everything. If the beds were any harder they'd be plywood with sheets on them. For the cost of the room I was not impressed and actually did try getting a refund 10min after checking in but everywhere was booked out.

While the room was clean our curtains were broken so it let in a ton of light. While it was not the hotels fault the room next to us started singing happy birthday at 5:30 in the morning but it was on the hotel that when we tried to call and make a noise complaint when it didn’t stop no one answered at the front desk after trying several times over a half hour period. The hot tub was broken when we were there and we never did get a chance to talk to the front desk. The beds were not comfortable and the breakfast was okay.