Iberostar Waves Paraíso del Mar - All Inclusive
209 $US
/nuit
Moyenne pour octobre
Prix pour Iberostar Waves Paraíso del Mar - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
209 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Iberostar Waves Paraíso del Mar - All Inclusive, les prix par nuit s'élèvent en moyenne à 154 $US pendant le mois le moins cher (septembre) et à 581 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 581 $US |
| mars | 433 $US |
| juin | 264 $US |
| juillet | 177 $US |
| août | 184 $US |
| septembre | 154 $US |
| octobre | 209 $US |
| novembre | 346 $US |
| décembre | 352 $US |
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oct. · 209 $US
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Le plus cher : janvier (env. 581 $US)
Le moins cher : septembre (env. 154 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Après avoir amélioré votre swing sur le parcours de golf, profitez des autre...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Après avoir amélioré votre swing sur le parcours de golf, profitez des autres infrastructures de loisirs offertes par l'hébergement, notamment une discothèque et une piscine extérieure. Parmi les équipements et services offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et un personnel polyglotte. Les espaces événements de ce complexe touristique comprennent un espace de conférence et des salles de réunion. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Découvrez toutes les spécialités Cuisine internationale de El Mercado, l'une des nombreuses tables de ce complexe touristique qui abrite également 12 restaurants et 3 cafés. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 4 bars/lounges. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 00.
Chambres
Les 388 chambres climatisées de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision à écran plat. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
Pratique pour explorer Playa del Carmen, Iberostar Waves Paraíso del Mar - All Inclusive se situe en liaison directe avec le centre des congrès, à 2 min en voiture de Playa Paraiso Golf Club et à 14 min de Plage de Maroma. Ce complexe touristique tout inclus se trouve à 15,4 km de Plage Ojo de Agua et à 18,7 km de Plage de Puerto Morelos.
À proximité
Paradise Beach (plage)(0.4 miles)
Playa Paraiso Golf Club(0.7 miles)
Boutique du Cirque du Soleil à Vidanta Riviera Maya(1.2 miles)
Parcours de Golf Nicklaus Design(1.5 miles)
Plage de Maroma(4.3 miles)
Plage Vierge(6.8 miles)
Parc écologique Tres Rios(6.9 miles)
Jardin botanique Dr. Alfredo Barrera Marín(7 miles)
Sanctuaire Santuario de la Esperanza et capsule temporelle(7.9 miles)
Parcours de golf El Camaleon Mayakoba(8.2 miles)
Monument Ruta de los Cenotes(9.4 miles)
Spa de la Jungle(9.5 miles)
Place de Puerto Morelos(9.5 miles)
Église catholique San Jose(9.5 miles)
Plage Ojo de Agua(9.6 miles)
Aéroport international Cozumel (CZM)(33.8 miles)
Aéroport international de Cancún (CUN)(22.7 miles)
Aéroport international de Tulum (TQO)(78 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Organisation d'excursions
Emplacement
Carretera Chetumal-Puerto Juarez Km 309, Lote 1 Playa
Paradise Beach (plage) (0.4 miles)
Playa Paraiso Golf Club (0.7 miles)
Boutique du Cirque du Soleil à Vidanta Riviera Maya (1.2 miles)
Parcours de Golf Nicklaus Design (1.5 miles)
Plage de Maroma (4.3 miles)
Plage Vierge (6.8 miles)
Options de chambre
5
Suite Junior, en bord de plage
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
474 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Premium, en bord de piscine
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
366 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Junior, en front de mer
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
388 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Premium (Pure Wellness)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
431 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Suite Junior, en front de mer (Beach Access)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
388 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
9
Chambre Premium (Tropical View)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
431 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre Premium
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
366 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Premium (PROMO)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
366 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Iberostar Waves Paraíso del Mar - All Inclusive
7.8
Bien
Basé sur 1 001 avis vérifiés
Qui séjourne ici ?
Couples
29%
Familles
62%
Groupes
7%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Iberostar Waves Paraíso del Mar - Tout Inclus, les clients soulignent la végétation luxuriante et la faune abondante, les piscines spacieuses et le personnel généralement aimable, tout en notant à plusieurs reprises l'immense étendue du complexe, les sollicitations insistantes pour les adhésions et l'accès différencié qui limite l'accès à certaines zones et installations.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Iberostar Waves Paraíso del Mar - Tout Inclus, les clients soulignent la végétation luxuriante et la faune abondante, les piscines spacieuses et le personnel généralement aimable, tout en notant à plusieurs reprises l'immense étendue du complexe, les sollicitations insistantes pour les adhésions et l'accès différencié qui limite l'accès à certaines zones et installations.
Les buffets sont généralement moyens et souvent en plein air sans climatisation, tandis que plusieurs restaurants à la carte sont mieux notés ; les réservations sont limitées et doivent être faites à l'avance, et de nombreux clients trouvent les boissons du bar un peu légères. Au sein du vaste complexe, les navettes peuvent être lentes, il n'y a pas d'ascenseurs dans les bâtiments d'hébergement, le service au bord de la piscine est limité et les transats à la plage et à la piscine sont pris d'assaut dès le matin. Les chambres sont propres mais datées, avec des lits fermes, une climatisation ou une pression d'eau irrégulière, et quelques problèmes d'entretien, ainsi que des signalements occasionnels d'insectes. Attendez-vous à un séjour vaste et axé sur la nature, avec de nombreuses activités si vous planifiez à l'avance vos repas et que vous ne craignez pas de marcher.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines spacieuses, le club pour enfants Star Camp très apprécié, ainsi que la salle de sport et le spa de bonne qualité se démarquent. Cependant, certaines zones sont soumises à des restrictions d'accès avec bracelet, les navettes peuvent être lentes, il n'y a pas d'ascenseurs ni de service en chambre, le service au bord de la piscine est limité et les transats sont pris d'assaut dès le matin.
Avis de voyageur à ce sujet
6
Georgia Jess
18 oct. 2025
·
A séjourné 7 nuits
We stayed for a week and while we loved the buffet breakfast variety and the pool activities every day, we felt as though we were constantly being hounded by sales staff to buy something on property either a time share, excursions, massages, or sunglasses- we could never fully relax without being asked to buy something either on the beach or at the pool. If you want a to hang out by the beach you have to claim your lounger at 6am as there are nowhere near enough for the amount of guests on the resort. It took three days for maintenance to fix our broken shower which only produced cold water, and halfway through the stay housekeeping staff just stopped restocking the mini bar. We loved how the variety of things there were to do on resort and the daily activity calendar within the app. The gym is incredible and the spa is beautiful and relaxing. The staff we interacted with were extremely friendly and kind and truly love the work they do which helps the experience.
We stayed for a week and while we loved the buffet breakfast variety and the pool activities every day, we felt as though we were constantly being hounded by sales staff to buy something on property either a time share, excursions, massages, or sunglasses- we could never fully relax without being asked to buy something either on the beach or at the pool. If you want a to hang out by the beach you have to claim your lounger at 6am as there are nowhere near enough for the amount of guests on the resort. It took three days for maintenance to fix our broken shower which only produced cold water, and halfway through the stay housekeeping staff just stopped restocking the mini bar. We loved how the variety of things there were to do on resort and the daily activity calendar within the app. The gym is incredible and the spa is beautiful and relaxing. The staff we interacted with were extremely friendly and kind and truly love the work they do which helps the experience.
10
Jonathan
9 août 2025
·
A séjourné 5 nuits
Place is great! Was a last minute trip and I’m not disappointed. Getting around is very easy with the help of all the carts around, I was just very surprised that the pools closed down at 6pm/1800hrs still plenty of daylight and energy to go around.
Place is great! Was a last minute trip and I’m not disappointed. Getting around is very easy with the help of all the carts around, I was just very surprised that the pools closed down at 6pm/1800hrs still plenty of daylight and energy to go around.
8
Roberto
24 sept. 2024
·
A séjourné 5 nuits
Beautifully resort beach and pool side was clean and very comfortable. Only cons I’d say wish the transportation around the resort came around a bit faster most of the visit we had to walk a lot whether if it was to eat breakfast in the morning or for dinner. Also would be nice if there was a schedule of which restaurants were open and not maybe in the lobby or something.
Beautifully resort beach and pool side was clean and very comfortable. Only cons I’d say wish the transportation around the resort came around a bit faster most of the visit we had to walk a lot whether if it was to eat breakfast in the morning or for dinner. Also would be nice if there was a schedule of which restaurants were open and not maybe in the lobby or something.
10
James
25 juin 2025
·
A séjourné 5 nuits
This was our fifth visit to an Iberostar resort in Riviera Maya. The resort grounds are always beautiful, the staff is friendly, welcoming, and professional, and we always feel like family when we come. The restaurants, buffets, and even the beach food is delicious and fresh with great variety. The Spa was incredible. We feel at home at Iberostar and will be visiting many more around the world because of our stays at Paraiso Maya and Paraiso Lindo.
This was our fifth visit to an Iberostar resort in Riviera Maya. The resort grounds are always beautiful, the staff is friendly, welcoming, and professional, and we always feel like family when we come. The restaurants, buffets, and even the beach food is delicious and fresh with great variety. The Spa was incredible. We feel at home at Iberostar and will be visiting many more around the world because of our stays at Paraiso Maya and Paraiso Lindo.
6
Jessica
18 juin 2025
·
A séjourné 5 nuits
Our stay at Iberostar was good but I would not book here again. Here are my reasons why: they don’t have any elevators for the hotel buildings, the food for the restaurants and buffet was alright nothing memorable and not enough shuttles or we would be denied a ride (due to wristband color, a full shuttle, or ignored) so expect to do a lot of walking if you are looking to explore the resort. Last thing, which was very inconvenient you had to make reservations for the restaurants that require reservations the DAY OF specifically in the morning if you want secure a spot. This does not make sense especially when you want to relax and enjoy your vacation.
Our stay at Iberostar was good but I would not book here again. Here are my reasons why: they don’t have any elevators for the hotel buildings, the food for the restaurants and buffet was alright nothing memorable and not enough shuttles or we would be denied a ride (due to wristband color, a full shuttle, or ignored) so expect to do a lot of walking if you are looking to explore the resort. Last thing, which was very inconvenient you had to make reservations for the restaurants that require reservations the DAY OF specifically in the morning if you want secure a spot. This does not make sense especially when you want to relax and enjoy your vacation.
6
Vanessa
21 juil. 2025
·
A séjourné 5 nuits
Our stay was ok and we weren’t very satisfied. There was no poolside service of food or drinks. Pool was not clean. There were so many Coati’s. We first thought it was cute seeing them around but then it became too much. They were running all around, in the garage cans, stealing food and drinks. The staff was average compared to other places we have stayed. We won’t ever return to this hotel. We did spend a day at their other resort, Lindo and that was very nice. If we do return to the area, we will stay at Lindo.
Our stay was ok and we weren’t very satisfied. There was no poolside service of food or drinks. Pool was not clean. There were so many Coati’s. We first thought it was cute seeing them around but then it became too much. They were running all around, in the garage cans, stealing food and drinks. The staff was average compared to other places we have stayed. We won’t ever return to this hotel. We did spend a day at their other resort, Lindo and that was very nice. If we do return to the area, we will stay at Lindo.
6
Patricia
24 juil. 2025
·
A séjourné 3 nuits
Pro: Hard working staff. Con: Staff is overworked, especially at pool bars and the Mexican Restaurant. Pro: Family room was nice, great for my family and two teens. Con: Beach is very small, believe the reviews!! They do a great job of managing seaweed but its very small, and reserving seats IS NO JOKE! I had to get up at 7 to get 4 seats. Con: Pool is just as bad, reserve seating is SERIOUS here..I realize I visited in July but the water is warm, almost hot. Felt like a hot tub. Con: If you expect a waiter or waitress to stop by your pool or beach chair and take your drinks, LOOK elsewhere. I have been to other resorts and its a common thing, YOU GET UP AND GO TO THE BAR for your drinks here.. Con: Mexican restaurant was the biggest disappointment. short staffed, waited over an hour to be seated and over 35 minutes to receive food. Other: The buffets were average, nothing special here. The resort is BIG, with them using a major paved "sidewalk" for golf carts to pick up and drop you off. Lots of walking. Again, I am not a picky person and have visited many resorts, this Iberostar was a disappointment, and will not return. Did I mention how overworked the staff is? The women and the bar and restaurants should be applauded.
Pro: Hard working staff. Con: Staff is overworked, especially at pool bars and the Mexican Restaurant. Pro: Family room was nice, great for my family and two teens. Con: Beach is very small, believe the reviews!! They do a great job of managing seaweed but its very small, and reserving seats IS NO JOKE! I had to get up at 7 to get 4 seats. Con: Pool is just as bad, reserve seating is SERIOUS here..I realize I visited in July but the water is warm, almost hot. Felt like a hot tub. Con: If you expect a waiter or waitress to stop by your pool or beach chair and take your drinks, LOOK elsewhere. I have been to other resorts and its a common thing, YOU GET UP AND GO TO THE BAR for your drinks here.. Con: Mexican restaurant was the biggest disappointment. short staffed, waited over an hour to be seated and over 35 minutes to receive food. Other: The buffets were average, nothing special here. The resort is BIG, with them using a major paved "sidewalk" for golf carts to pick up and drop you off. Lots of walking. Again, I am not a picky person and have visited many resorts, this Iberostar was a disappointment, and will not return. Did I mention how overworked the staff is? The women and the bar and restaurants should be applauded.
10
Ivan
24 oct. 2023
·
A séjourné 6 nuits
Excellent hotel with a lot of pools, bars, different dining options and activities, such as yoga, volleyball, fitness, zumba and variety of night shows!
Excellent hotel with a lot of pools, bars, different dining options and activities, such as yoga, volleyball, fitness, zumba and variety of night shows!
8
Norma
15 juin 2025
·
A séjourné 5 nuits
We just wish the buildings had elevators.
We just wish the buildings had elevators.
8
Joe
5 nov. 2023
·
A séjourné 3 nuits
No room service
No room service
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent le parc et les chambres très propres et bien entretenus. D'autres signalent des problèmes tels que des piscines sales ou chaudes, des insectes occasionnels (cafards/insectes) et des lacunes sporadiques en matière de ménage ou d'entretien.
Avis de voyageur à ce sujet
2
Bryan Daniel Romo
21 oct. 2025
·
A séjourné 5 nuits
Some of the staff was amazing, but most of them want to sell you on their timeshare the hotel offers (they don’t consider it a time share but it is). They are very pushy on it and feels like a scam. To get around the hotel you have to wait for a golf kart which will sometime take up to 15 minutes. Or you can just walk to your room which is not convenient at all. Was the biggest inconvenience. The food made me have the runs 4 days into the trip, the cups were always dirty. The biggest issue we had were BED BUGS. We let the manager know on the second to last night and they didn’t have a room they could swap us to so they offered to fumigate the room which I felt super uncomfortable after since it’s chemicals. This place was the worst trip I’ve gone to vacation at Forsure.
Some of the staff was amazing, but most of them want to sell you on their timeshare the hotel offers (they don’t consider it a time share but it is). They are very pushy on it and feels like a scam. To get around the hotel you have to wait for a golf kart which will sometime take up to 15 minutes. Or you can just walk to your room which is not convenient at all. Was the biggest inconvenience. The food made me have the runs 4 days into the trip, the cups were always dirty. The biggest issue we had were BED BUGS. We let the manager know on the second to last night and they didn’t have a room they could swap us to so they offered to fumigate the room which I felt super uncomfortable after since it’s chemicals. This place was the worst trip I’ve gone to vacation at Forsure.
10
SHERRY
31 oct. 2025
·
A séjourné 4 nuits
Clean and great food
Clean and great food
10
Esteban
10 oct. 2025
·
A séjourné 7 nuits
In general clean and very organized
In general clean and very organized
10
Vadim
16 avr. 2023
·
A séjourné 7 nuits
An excellent hotel, which is very well maintained and super clean. Rooms are slightly out of style, but are super clean, with perfectly white sheets and nice firm beds. The area is a mix of preserved jungle and all the niceties of an all inclusive resort. Great staff with a special shout out to Arís our concierge who took excellent care of us. Drinks are good, family friendly, beach has plenty of pure sand sea entries (if you have been to Riviera Maya you know that rocks can occur) where you do not need water shoes and it's fairly shallow at the beginning so little ones can play
An excellent hotel, which is very well maintained and super clean. Rooms are slightly out of style, but are super clean, with perfectly white sheets and nice firm beds. The area is a mix of preserved jungle and all the niceties of an all inclusive resort. Great staff with a special shout out to Arís our concierge who took excellent care of us. Drinks are good, family friendly, beach has plenty of pure sand sea entries (if you have been to Riviera Maya you know that rocks can occur) where you do not need water shoes and it's fairly shallow at the beginning so little ones can play
6
James
28 juil. 2024
·
A séjourné 6 nuits
Property was nice, Pools were dirty most of the week we were there. No A/C in lobby area where entertainment was.
Property was nice, Pools were dirty most of the week we were there. No A/C in lobby area where entertainment was.
8
Pinky
29 août 2024
·
A séjourné 5 nuits
My room have cockroach inside
My room have cockroach inside
8
Victor
4 juil. 2024
·
A séjourné 7 nuits
ZANCUDOS A MORIR!! entiendo que hay que mantener el ecosistema, pero la cantidad de zancudos que hay en el lugar es exagerado!! No puedes desayunar comer o cenar a gusto aun con repelente, podrian fumigar para mantener la poblacion de zancudos controlada, fue de lo mas incomodo y desesperante estar rascandonos y corriendo por todos lados para que no nos picaran porque parecen inmunes a los repelentes incluso al que te dejan en la habitación del hotel. En cuanto a limpieza no se si me toco que la persona que limpiaba mi habitación no le gustaba su trabajo pero si no era lo mejor. Incluso llegamos a ver cucarachas dentro de la habitación y las sabanas sucias de recién que llegamos. La propiedad es algo antigua pero pe dan buen mantenimiento. Todo el personal es amable. Las bebidas no son lo mejor pero la comida si esta muy rica.
ZANCUDOS A MORIR!! entiendo que hay que mantener el ecosistema, pero la cantidad de zancudos que hay en el lugar es exagerado!! No puedes desayunar comer o cenar a gusto aun con repelente, podrian fumigar para mantener la poblacion de zancudos controlada, fue de lo mas incomodo y desesperante estar rascandonos y corriendo por todos lados para que no nos picaran porque parecen inmunes a los repelentes incluso al que te dejan en la habitación del hotel. En cuanto a limpieza no se si me toco que la persona que limpiaba mi habitación no le gustaba su trabajo pero si no era lo mejor. Incluso llegamos a ver cucarachas dentro de la habitación y las sabanas sucias de recién que llegamos. La propiedad es algo antigua pero pe dan buen mantenimiento. Todo el personal es amable. Las bebidas no son lo mejor pero la comida si esta muy rica.
10
Pamela Sue
21 févr. 2023
·
A séjourné 9 nuits
We were here for 9 days and would definitely stay here again. The staff was great, the grounds, restaurants and our room were SO clean and well maintained. Nice variety of restaurants to choose from as well.
We were here for 9 days and would definitely stay here again. The staff was great, the grounds, restaurants and our room were SO clean and well maintained. Nice variety of restaurants to choose from as well.
4
Oscar
1 nov. 2024
·
Although the rooms we kept fairly clean there was 1 giant cockroach about 1inch long in our shower, the pool needed allot of attention, dirty pool, entertainment was 3 out of 10. At the beach, the Coati animals were everywhere making it impossible to sit and eat peacefully, we always had to stand and eat, some were somewhat aggressive and would not hesitate totale your food right out of your plate. At checkout staff refused to honor our hotel certificates.We will not be returning to this resort. There are many others in the area for less money, and better quality food, entertainment and cleanliness.
Although the rooms we kept fairly clean there was 1 giant cockroach about 1inch long in our shower, the pool needed allot of attention, dirty pool, entertainment was 3 out of 10. At the beach, the Coati animals were everywhere making it impossible to sit and eat peacefully, we always had to stand and eat, some were somewhat aggressive and would not hesitate totale your food right out of your plate. At checkout staff refused to honor our hotel certificates.We will not be returning to this resort. There are many others in the area for less money, and better quality food, entertainment and cleanliness.
10
Daniel
28 août 2025
·
A séjourné 7 nuits
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres semblent datées avec des lits fermes, une climatisation limitée ou irrégulière, une faible pression d'eau et des équipements basiques ; les clés et la technologie en chambre sont modestes, bien que la couverture Wi-Fi soit bonne. Certains clients les trouvent néanmoins suffisamment confortables pour se reposer.
Avis de voyageur à ce sujet
6
Nora
14 janv. 2023
·
A séjourné 19 369 nuits
The property was beautiful and well kept. The property was also HUGE!! If you have ANY problems with walking, don’t count on the golf cart shuttles to help you very often. (They are rare to catch) The rooms in Del Mar are as basic as they come. (Borderline yucky and definitely not luxury) The shower had little to no pressure, the toilet was on the fritz, the lights turn off every 20 minutes because it’s on a timer, there are only 3 channels in English. If you want to use the gym or the water slides, that’s extra. Any don’t fall for the whole $300 resort credit per room per stay. It is just a bunch of useless coupons. I believe that I booked the wrong hotel because I stayed here 20 years ago and I was so impressed!! (Definitely not this time) The food was ok, the staff was great. I am disappointed that I booked at the wrong resort. If you are going to stay with Iberostar, don’t stay at Del Mar!! I will probably search out a new chain from here on out when I visit Mexico again. I kept raving about how nice this resort will be and it was a disappointment.
The property was beautiful and well kept. The property was also HUGE!! If you have ANY problems with walking, don’t count on the golf cart shuttles to help you very often. (They are rare to catch) The rooms in Del Mar are as basic as they come. (Borderline yucky and definitely not luxury) The shower had little to no pressure, the toilet was on the fritz, the lights turn off every 20 minutes because it’s on a timer, there are only 3 channels in English. If you want to use the gym or the water slides, that’s extra. Any don’t fall for the whole $300 resort credit per room per stay. It is just a bunch of useless coupons. I believe that I booked the wrong hotel because I stayed here 20 years ago and I was so impressed!! (Definitely not this time) The food was ok, the staff was great. I am disappointed that I booked at the wrong resort. If you are going to stay with Iberostar, don’t stay at Del Mar!! I will probably search out a new chain from here on out when I visit Mexico again. I kept raving about how nice this resort will be and it was a disappointment.
8
Lisa
15 mars 2023
·
A séjourné 6 nuits
We enjoyed our week at Iberostar Del Mar. It was a wonderful family vacation. The staff was incredible! Everyone was super friendly & service was always great! Pool area had activities going on daily. There were a couple of things we weren’t happy with. 1st & biggest issue were the beds. They are awful. It was by far the worst bed we’ve ever slept on. It was like a slab of wood. We had 2 rooms & both were the same. The 2nd issue were the resort credits. Any all inclusive we have stayed at we can use the credits towards spa, excursions & as a whole. They broke the credits down, $25 to the spa, $50 towards a water activity. That was very disappointing. We stayed at the Hard Rock a few years back. We had $600 in credits. We were able to use the credit to cover the cost of our dolphin excursion. Of course Iberostar didn’t disclose this in the booking information. Another area we were disappointed in was how they set up dining at the restaurants. The all inclusive restaurants were limited. For every 2 nights stayed you received 1 dinner at a restaurant. We received 3. The other evenings were a buffet. Again other resorts we have stayed allowed us access to the restaurants every day of our stay. The buffet food was good. Not great but good. Definitely a large variety. The wild life that live on the resort were awesome to listen to & watch. Even though there were things we weren’t happy with we still had a great vacation! Not sure if I would book with them again.
We enjoyed our week at Iberostar Del Mar. It was a wonderful family vacation. The staff was incredible! Everyone was super friendly & service was always great! Pool area had activities going on daily. There were a couple of things we weren’t happy with. 1st & biggest issue were the beds. They are awful. It was by far the worst bed we’ve ever slept on. It was like a slab of wood. We had 2 rooms & both were the same. The 2nd issue were the resort credits. Any all inclusive we have stayed at we can use the credits towards spa, excursions & as a whole. They broke the credits down, $25 to the spa, $50 towards a water activity. That was very disappointing. We stayed at the Hard Rock a few years back. We had $600 in credits. We were able to use the credit to cover the cost of our dolphin excursion. Of course Iberostar didn’t disclose this in the booking information. Another area we were disappointed in was how they set up dining at the restaurants. The all inclusive restaurants were limited. For every 2 nights stayed you received 1 dinner at a restaurant. We received 3. The other evenings were a buffet. Again other resorts we have stayed allowed us access to the restaurants every day of our stay. The buffet food was good. Not great but good. Definitely a large variety. The wild life that live on the resort were awesome to listen to & watch. Even though there were things we weren’t happy with we still had a great vacation! Not sure if I would book with them again.
6
Genaro Abel
9 juin 2025
·
A séjourné 4 nuits
Everything was hot; *the room’s electricity turned off automatically when you locked the door/left the room, which made the room hot upon return *the ac in all the rooms have a max cold temp of 80*F (27*C) *most dining options are outside in the heat *the lobby is outside in the heat *Golf carts are inconsistent, forcing you to walk everywhere in the heat Food and resort quality was a mixed bag; *a lot of the food tasted alike, with exception for the Japanese Hibachi and Mediterranean restaurant *the drink quality was wildly inconsistent, with some bars being great while others where bad *the vendors at the pop ups seemed irritated at any question or request *the rooms and resort have some signs of aging, but nothing too dramatic Very classist design; *you are given a bracelet to wear during your entire stay, and are assigned a color based on what hotel and level you are at. If you are blue, you are treated like trash and barred from a lot of the amenities. If you do insist on going to this resort, do yourself a favor and pay more for the mid or high class level. The good; - some food was great - some drinks where awesome - the kids LOVED Star Camp - lots of opportunities to walk and get your steps in— we averaged 20k+ a night, averaging around 9 miles! - the pool parties with the bubble machine where awesome and so much fun! - late night dining and dessert options Overall review: if it’s cheap, go for it! If not, there are MUCH better options around.
Everything was hot; *the room’s electricity turned off automatically when you locked the door/left the room, which made the room hot upon return *the ac in all the rooms have a max cold temp of 80*F (27*C) *most dining options are outside in the heat *the lobby is outside in the heat *Golf carts are inconsistent, forcing you to walk everywhere in the heat Food and resort quality was a mixed bag; *a lot of the food tasted alike, with exception for the Japanese Hibachi and Mediterranean restaurant *the drink quality was wildly inconsistent, with some bars being great while others where bad *the vendors at the pop ups seemed irritated at any question or request *the rooms and resort have some signs of aging, but nothing too dramatic Very classist design; *you are given a bracelet to wear during your entire stay, and are assigned a color based on what hotel and level you are at. If you are blue, you are treated like trash and barred from a lot of the amenities. If you do insist on going to this resort, do yourself a favor and pay more for the mid or high class level. The good; - some food was great - some drinks where awesome - the kids LOVED Star Camp - lots of opportunities to walk and get your steps in— we averaged 20k+ a night, averaging around 9 miles! - the pool parties with the bubble machine where awesome and so much fun! - late night dining and dessert options Overall review: if it’s cheap, go for it! If not, there are MUCH better options around.
10
Danielle
1 avr. 2023
·
A séjourné 6 nuits
The Iberostar Paraiso Del Mar was such a great experience through and through! Check in was incredibly smooth, getting our room keys & towel cards, and an explanation of the whole resort and amenities. I would definitely agree with their status as an "eco resort", they are entirely single use plastic free when it comes to the customer experiene. When it comes to drinking water they provide glass water bottles and water & ice fill stations in every building. No single use plastic cups or cutlery. The shampoo, conditioner & body wash are in pumps in the shower, not tiny bottles. The food was incredible - this was my number one requirement when picking a resort and they did exceptionally well, the buffet always had a great selection. You also get a free "a la carte" dinner for every 3 nights that you stay, we went to the Japanese & Mexican restaurants, and both were fantastic. We never had a hard time finding chairs & an umbrella at the beach, no matter what time of day we went down there. The wifi was another INCREDIBLE surprise! Completely free, and it reaches the entire property, we had no problem streaming music all the way down at the beach, or watching videos in our room. There's multiple resorts that you can walk between, and there is just so much to see, can not recommend this resort enough!!
The Iberostar Paraiso Del Mar was such a great experience through and through! Check in was incredibly smooth, getting our room keys & towel cards, and an explanation of the whole resort and amenities. I would definitely agree with their status as an "eco resort", they are entirely single use plastic free when it comes to the customer experiene. When it comes to drinking water they provide glass water bottles and water & ice fill stations in every building. No single use plastic cups or cutlery. The shampoo, conditioner & body wash are in pumps in the shower, not tiny bottles. The food was incredible - this was my number one requirement when picking a resort and they did exceptionally well, the buffet always had a great selection. You also get a free "a la carte" dinner for every 3 nights that you stay, we went to the Japanese & Mexican restaurants, and both were fantastic. We never had a hard time finding chairs & an umbrella at the beach, no matter what time of day we went down there. The wifi was another INCREDIBLE surprise! Completely free, and it reaches the entire property, we had no problem streaming music all the way down at the beach, or watching videos in our room. There's multiple resorts that you can walk between, and there is just so much to see, can not recommend this resort enough!!
8
Martin
2 sept. 2025
·
A séjourné 3 nuits
Pros: The breakfast buffet was beyond delicious! The rooms were clean and the staff was extremely helpful. Cons: This property is older. Rooms where average. Room amenities are average at best. Flat screen TVs are not Smart TVs. No 24/7 room service. They share a compound but do not have access to all the pools. This is a 3.5 star resort. 4 stars on a good day only because the staff will do their best to accommodate each guest.
Pros: The breakfast buffet was beyond delicious! The rooms were clean and the staff was extremely helpful. Cons: This property is older. Rooms where average. Room amenities are average at best. Flat screen TVs are not Smart TVs. No 24/7 room service. They share a compound but do not have access to all the pools. This is a 3.5 star resort. 4 stars on a good day only because the staff will do their best to accommodate each guest.
6
Shahina
2 janv. 2025
·
A séjourné 6 nuits
Rooms are very below average.
Rooms are very below average.
6
Julie
31 oct. 2025
·
A séjourné 5 nuits
Stayed in building 11. It really needs to be painted inside and out. Staff were incredibly helpful and food at the Smokehouse and the Italian restaurant was amazing. Staff did push the Club several times but we just politely said no. The only improvement outside of the paint, would be to somehow control the beach trolls selling merchandise. At least 10 times a day we were approached to purchase goods.
Stayed in building 11. It really needs to be painted inside and out. Staff were incredibly helpful and food at the Smokehouse and the Italian restaurant was amazing. Staff did push the Club several times but we just politely said no. The only improvement outside of the paint, would be to somehow control the beach trolls selling merchandise. At least 10 times a day we were approached to purchase goods.
8
Keith Charles
8 mars 2023
·
A séjourné 7 nuits
Beautiful grounds. Friendly staff. But the rooms need updating and AC is limited to 72 Fahrenheit and they don’t have coffee makers in the rooms.
Beautiful grounds. Friendly staff. But the rooms need updating and AC is limited to 72 Fahrenheit and they don’t have coffee makers in the rooms.
6
Keyvan
10 oct. 2025
·
A séjourné 4 nuits
The rooms on the pictures are way cleear than the actual rooms. Especially the bath tub.
The rooms on the pictures are way cleear than the actual rooms. Especially the bath tub.
10
David
4 août 2025
·
A séjourné 3 nuits
The best hotel bed ever!
The best hotel bed ever!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable et travailleur, mais de nombreux clients citent des ventes de parts-temps insistantes, des expériences inégales à la réception ou auprès du concierge, des réponses lentes et d'éventuelles préoccupations concernant la facturation ou la sécurité.
Avis de voyageur à ce sujet
2
David
4 juil. 2025
·
A séjourné 5 nuits
Right when I checked in, I was met by Alejandro, the supervisor at the check-in desk. He informed me that since I booked through Expedia, I would have to pay an extra $560 for a child, since the child rate on Expedia and their website is different. After numerous attempts to explain that through Expeida, a child is from 2-17 years of age and that either way, a child and an adult were the same price, he did not want to check us in. Even went as far as saying that this issue wasn't his problem and that if we don't like it, we don't have to stay in the hotel. Rather than trying to understand the situation and assist, he made us stay in the lobby for THREE hours, which doesn't have AC, and didn't even allow us to get lunch till I had to solve the situation with Expeida, which took another hour on the phone. Let alone, he and the rest of the staff were very hard to understand, and they didn't have a friendly way of interacting with the guests.
Right when I checked in, I was met by Alejandro, the supervisor at the check-in desk. He informed me that since I booked through Expedia, I would have to pay an extra $560 for a child, since the child rate on Expedia and their website is different. After numerous attempts to explain that through Expeida, a child is from 2-17 years of age and that either way, a child and an adult were the same price, he did not want to check us in. Even went as far as saying that this issue wasn't his problem and that if we don't like it, we don't have to stay in the hotel. Rather than trying to understand the situation and assist, he made us stay in the lobby for THREE hours, which doesn't have AC, and didn't even allow us to get lunch till I had to solve the situation with Expeida, which took another hour on the phone. Let alone, he and the rest of the staff were very hard to understand, and they didn't have a friendly way of interacting with the guests.
10
Sandra Lizbet
20 août 2025
·
A séjourné 2 nuits
Everything was great, but the check out person was not helpful at all, very rude and very low customer services. everyone else was great but the very last part of the stay and deal with people that really dont want to help really ruined for all. its our second time at the resort.
Everything was great, but the check out person was not helpful at all, very rude and very low customer services. everyone else was great but the very last part of the stay and deal with people that really dont want to help really ruined for all. its our second time at the resort.
2
Mohammad
25 sept. 2025
·
A séjourné 3 nuits
Some of the staff were very rude and the others were very kind so its hard to do ratings. My rating is based off of those rude staff and feel bad for the rest of them. Food quality in the open buffets were just fine, in the other restaurants were just terrible and mundane. Area is huge so you need transport shuttles. They're supposed to be there every 5 to 10 minutes which us very long already, and they take even longer to pick you up most of the time. Don't pick this resort if you don't want your vacation to get ruined.
Some of the staff were very rude and the others were very kind so its hard to do ratings. My rating is based off of those rude staff and feel bad for the rest of them. Food quality in the open buffets were just fine, in the other restaurants were just terrible and mundane. Area is huge so you need transport shuttles. They're supposed to be there every 5 to 10 minutes which us very long already, and they take even longer to pick you up most of the time. Don't pick this resort if you don't want your vacation to get ruined.
4
joanna
30 juil. 2023
·
A séjourné 7 nuits
Pros: our view from building 10 was beautiful. Watched the sunrise from our bed. Room was clean. Seaweed was an issue but the resort cleans the beach often so it never piled up. Con: reservations were limited. We are a family of 6 and we were only able to eat as a family once. On our arrival on Saturday- the first and only dinner we could reserve was Wednesday for 6 people. If you’re a large group - you have to eat at the buffet often since dinner reservations are limited and difficult to get. Con # 2 : they over charged us. We have a last min cancellation. So I called in advance made the change - received a confirmation email. At check in they billed me for the old price overcharging me $951 . I didn’t notice since it was in pesos. It took me 3 trips to the front desk to finally get it fixed. Con 3: pool chair war is real! If you reserve early in the morning and go to breakfast - someone will move your things. Happened to us 3 times. Annoying! Con 4: keep everything in a safe. A couple we were traveling with had their wallet stolen from the room. After the room was cleaned in the morning - he assumed no one would be in their room again for the rest of the day. After the pool, he left his wallet in his backpack on a chair and went to dinner. When we returned - wallet was gone. iberostar’s fake police filed a report but still out cash. Luckily credit company noticed suspicious charges and began declining them.iberostar isn’t safe when they allow thieves to work there
Pros: our view from building 10 was beautiful. Watched the sunrise from our bed. Room was clean. Seaweed was an issue but the resort cleans the beach often so it never piled up. Con: reservations were limited. We are a family of 6 and we were only able to eat as a family once. On our arrival on Saturday- the first and only dinner we could reserve was Wednesday for 6 people. If you’re a large group - you have to eat at the buffet often since dinner reservations are limited and difficult to get. Con # 2 : they over charged us. We have a last min cancellation. So I called in advance made the change - received a confirmation email. At check in they billed me for the old price overcharging me $951 . I didn’t notice since it was in pesos. It took me 3 trips to the front desk to finally get it fixed. Con 3: pool chair war is real! If you reserve early in the morning and go to breakfast - someone will move your things. Happened to us 3 times. Annoying! Con 4: keep everything in a safe. A couple we were traveling with had their wallet stolen from the room. After the room was cleaned in the morning - he assumed no one would be in their room again for the rest of the day. After the pool, he left his wallet in his backpack on a chair and went to dinner. When we returned - wallet was gone. iberostar’s fake police filed a report but still out cash. Luckily credit company noticed suspicious charges and began declining them.iberostar isn’t safe when they allow thieves to work there
8
Gregory
13 févr. 2026
·
A séjourné 3 nuits
Properly and staff were great. Rooms are clean and quiet but the showers have low pressure and not very warm. Lots of walking to get from rooms to food options. Food was average and the drinks were the low spot for me. My booking was for all taxes and fees included but they still charged me some bogus environmental fee on check out… lame. Plus the front desk staff really wants to sell you some breakfast and sales pitch for their time share thing… lame. Beach has lots of seating options and the pools were very nice. The grounds are lush very well maintained. Overall a good place for a fair price but the drinks and food need some work. Many areas of the property are restricted depending on your booking status.
Properly and staff were great. Rooms are clean and quiet but the showers have low pressure and not very warm. Lots of walking to get from rooms to food options. Food was average and the drinks were the low spot for me. My booking was for all taxes and fees included but they still charged me some bogus environmental fee on check out… lame. Plus the front desk staff really wants to sell you some breakfast and sales pitch for their time share thing… lame. Beach has lots of seating options and the pools were very nice. The grounds are lush very well maintained. Overall a good place for a fair price but the drinks and food need some work. Many areas of the property are restricted depending on your booking status.
8
Enrique
18 août 2023
·
A séjourné 5 nuits
Beautiful property, entire staff was a pleasure to interact with from housekeeping to front desk. The only negative was the endless am calls to try to go to their one and a half hour timeshare spiel. Other than that, place is amazing.
Beautiful property, entire staff was a pleasure to interact with from housekeeping to front desk. The only negative was the endless am calls to try to go to their one and a half hour timeshare spiel. Other than that, place is amazing.
4
jose
23 janv. 2025
·
A séjourné 7 nuits
We stayed Jan2-Jan 9. The resort was beautiful clean and for the most part staff was great. Until we got to the membership pitch. Since we weren’t interested we were dismissed treated with less importance because we didnt want the membership. we didnt get checked on after we turned down the membership. Kind of rude but sure we can over look that. But unfortunately we won’t be returning to this resort because of the infestation of “cuatis” or nasua animals. These animals are over populated on the property and walk up take your food and drinks with no fear of being shoed off or anything. I sat down at a picnic table that is right next to the restaurant and these animals came out from the trees and shrubs jumped on my table and took my food. Didn’t even flinch after I tried to shoe them off. Instantly I had over 15 of these animals on my table taking my food. There are garbage cans on the side walk next to the bleach but are locked. So patrons just put there garbage on top of the cans anyways because the staff told them to leave it there. And then they get these animals all over the cans. We even went golfing and were warned to not leave our wallets or phone in the golf cart because they will get on the carts. Sure enough during our round of golf they invaded our cart took our drinks and searched for food. This is very unsafe and not clean at all. They’re just over sized rats. Resort needs to control the population of these animals and keep them from invading eating areas.
We stayed Jan2-Jan 9. The resort was beautiful clean and for the most part staff was great. Until we got to the membership pitch. Since we weren’t interested we were dismissed treated with less importance because we didnt want the membership. we didnt get checked on after we turned down the membership. Kind of rude but sure we can over look that. But unfortunately we won’t be returning to this resort because of the infestation of “cuatis” or nasua animals. These animals are over populated on the property and walk up take your food and drinks with no fear of being shoed off or anything. I sat down at a picnic table that is right next to the restaurant and these animals came out from the trees and shrubs jumped on my table and took my food. Didn’t even flinch after I tried to shoe them off. Instantly I had over 15 of these animals on my table taking my food. There are garbage cans on the side walk next to the bleach but are locked. So patrons just put there garbage on top of the cans anyways because the staff told them to leave it there. And then they get these animals all over the cans. We even went golfing and were warned to not leave our wallets or phone in the golf cart because they will get on the carts. Sure enough during our round of golf they invaded our cart took our drinks and searched for food. This is very unsafe and not clean at all. They’re just over sized rats. Resort needs to control the population of these animals and keep them from invading eating areas.
8
Sean Nicholas
21 juil. 2025
·
A séjourné 3 nuits
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
6
Jeff
29 juin 2024
·
A séjourné 8 nuits
This was our 10th time staying at an Iberostar resort and most likely our last. The glamour has worn off. 1/4 of the staff definitely were amazing and the other 3/4 made us feel like we were bothering them. We attempted to make dinner reservations 4 times with the concierge and were told to come back and talk to their partner. We finally just asked the front desk and they helped with one . However if we wanted to sit in a 3 hour timeshare meeting, the concierge could help us. We think this is their main priority now. Our room was dated, no comforter, curtains falling off and the bathroom sink counter literally fell apart. The pool and beach area were not very clean, we saw some trash that wasn’t picked up for days. Very little poolside service and bartenders were under staffed. We love Mexico and will be looking for different resorts!
This was our 10th time staying at an Iberostar resort and most likely our last. The glamour has worn off. 1/4 of the staff definitely were amazing and the other 3/4 made us feel like we were bothering them. We attempted to make dinner reservations 4 times with the concierge and were told to come back and talk to their partner. We finally just asked the front desk and they helped with one . However if we wanted to sit in a 3 hour timeshare meeting, the concierge could help us. We think this is their main priority now. Our room was dated, no comforter, curtains falling off and the bathroom sink counter literally fell apart. The pool and beach area were not very clean, we saw some trash that wasn’t picked up for days. Very little poolside service and bartenders were under staffed. We love Mexico and will be looking for different resorts!
10
Maria
11 oct. 2025
·
A séjourné 7 nuits
Staff was AMAZING!! in all areas of the property.
Staff was AMAZING!! in all areas of the property.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé au sein d'un parc luxuriant, riche en faune, avec un accès direct à la plage. Il donne une impression d'isolement au sein d'un grand complexe hôtelier et nécessite de longues marches entre les différentes zones.
Avis de voyageur à ce sujet
10
Keith E
15 juin 2025
·
A séjourné 6 nuits
Beautiful property with all kinds of natural wildlife. The staff is excellent. The beach is buried in seaweed right now, i don't think that's normal there, but it was unusable during my stay. The property is far from town, so if you like to go to Cancun, it would be difficult. No need to leave the resort. Absolutely everything you need is there. I loved it.
Beautiful property with all kinds of natural wildlife. The staff is excellent. The beach is buried in seaweed right now, i don't think that's normal there, but it was unusable during my stay. The property is far from town, so if you like to go to Cancun, it would be difficult. No need to leave the resort. Absolutely everything you need is there. I loved it.
10
German
21 juin 2025
·
A séjourné 5 nuits
The surrounding jungle and the different animals.
The surrounding jungle and the different animals.
10
Jasmin
7 août 2025
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A séjourné 3 nuits
We loved the environment, landscaping the biodiversity found in the grounds, like a small tropical forest.
We loved the environment, landscaping the biodiversity found in the grounds, like a small tropical forest.
8
Gina
20 avr. 2023
·
A séjourné 6 nuits
Beautiful property. Be ready to walk a lot as it is multiple hotels in one gated community. The restaurants span between them. Coffee shop dont open till 9. Pool spacious. Staff friendly.
Beautiful property. Be ready to walk a lot as it is multiple hotels in one gated community. The restaurants span between them. Coffee shop dont open till 9. Pool spacious. Staff friendly.
10
Emma
1 juin 2025
·
A séjourné 4 nuits
The staff were so nice, the room was great, and the facilities were nice! The kelp on the beach was a bummer but other than that the beach was beautiful and perfect. We were bummed that there was no windsurfing as advertised and that there was basically no snorkeling (we could use the snorkels but were told there was nothing to see because there were no good snorkeling areas nearby).
The staff were so nice, the room was great, and the facilities were nice! The kelp on the beach was a bummer but other than that the beach was beautiful and perfect. We were bummed that there was no windsurfing as advertised and that there was basically no snorkeling (we could use the snorkels but were told there was nothing to see because there were no good snorkeling areas nearby).
8
Richard
11 août 2023
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A séjourné 5 nuits
Property has lots of beautiful tropical greenery as well as local animals and is very quiet and peaceful. The distance from lobby to beach requires little bit of walking but it's very pleasant. The only thing is that lobby area was hot, it may needs bigger celling fans.
Property has lots of beautiful tropical greenery as well as local animals and is very quiet and peaceful. The distance from lobby to beach requires little bit of walking but it's very pleasant. The only thing is that lobby area was hot, it may needs bigger celling fans.
10
Jennifer
28 juil. 2025
·
A séjourné 4 nuits
We had a fantastic vacation at this resort. The food was pretty good, with the exception of the Smoke House - that was fantastic! The bed was comfy, the pool was amazing. the beach was pretty rocky but that could have just been where we were sitting. We didn't wander down the beach to see if it got better. Highly recommend! There were so many wild animals living on the property it was a game of 'I Spy' every time we walked around the property.
We had a fantastic vacation at this resort. The food was pretty good, with the exception of the Smoke House - that was fantastic! The bed was comfy, the pool was amazing. the beach was pretty rocky but that could have just been where we were sitting. We didn't wander down the beach to see if it got better. Highly recommend! There were so many wild animals living on the property it was a game of 'I Spy' every time we walked around the property.
10
Magdalena E
17 févr. 2025
·
A séjourné 4 nuits
Wonderful Stay at Iberostar Waves Paraíso del Mar! We had a fantastic stay at Iberostar Waves Paraíso del Mar! The resort was exceptionally clean, the food was delicious with plenty of variety, and the staff was incredibly friendly. Joe from the club stood out—he was so welcoming and made our experience even better. One of the highlights was the beautiful wildlife around the resort. We loved seeing peacocks, black and white swans, flamingos, and even chameleons roaming freely—it made the atmosphere even more special. The only downside was the drinks, which could have been better, but everything else more than made up for it. Overall, a great experience, and we would definitely return!
Wonderful Stay at Iberostar Waves Paraíso del Mar! We had a fantastic stay at Iberostar Waves Paraíso del Mar! The resort was exceptionally clean, the food was delicious with plenty of variety, and the staff was incredibly friendly. Joe from the club stood out—he was so welcoming and made our experience even better. One of the highlights was the beautiful wildlife around the resort. We loved seeing peacocks, black and white swans, flamingos, and even chameleons roaming freely—it made the atmosphere even more special. The only downside was the drinks, which could have been better, but everything else more than made up for it. Overall, a great experience, and we would definitely return!
8
nancy
9 août 2024
·
A séjourné 4 nuits
My stay was lovely the only thing I would complain about is the shuttles need to run a little more frequently. The property is large and walking or waiting in that heat or humidity is almost unbearable. However I would stay again and recommend this resort to family and friends!
My stay was lovely the only thing I would complain about is the shuttles need to run a little more frequently. The property is large and walking or waiting in that heat or humidity is almost unbearable. However I would stay again and recommend this resort to family and friends!
10
Daniel
28 août 2025
·
A séjourné 7 nuits
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets sont généralement décrits comme moyens et souvent en plein air sans climatisation, avec de la chaleur, des mouches ou des moustiques ; les boissons peuvent avoir un goût léger. Plusieurs restaurants à la carte reçoivent des éloges, mais les réservations sont limitées et doivent être faites à l'avance ; certains signalent des problèmes de santé.
Avis de voyageur à ce sujet
10
Karl
15 oct. 2025
·
A séjourné 5 nuits
This is best resort for a relaxing and quiet vacation. The staff is courteous and professional, the grounds are manicured and expansive. The many restaurants are varied and the food is top notch. I will definitely stay here again in the future.
This is best resort for a relaxing and quiet vacation. The staff is courteous and professional, the grounds are manicured and expansive. The many restaurants are varied and the food is top notch. I will definitely stay here again in the future.
8
Genesis
29 août 2025
·
A séjourné 3 nuits
It was great the facilities were amazing. People were so friendly. The food was the only thing that keep us from giving it a 5. We went on august and most food is outdoors and with the heat the foods flavor is not as great: flies were near the fruit most of the time. Aside from that it was great
It was great the facilities were amazing. People were so friendly. The food was the only thing that keep us from giving it a 5. We went on august and most food is outdoors and with the heat the foods flavor is not as great: flies were near the fruit most of the time. Aside from that it was great
8
LUKE
12 sept. 2025
·
A séjourné 7 nuits
The food at the buffets wasn’t the greatest, the real restaurants however were amazing. Entertainment was also amazing, there was always some going on.
The food at the buffets wasn’t the greatest, the real restaurants however were amazing. Entertainment was also amazing, there was always some going on.
10
Marlene
12 juil. 2024
·
A séjourné 5 nuits
This hotel had great food options and all food was excellent! However, you have to book the specialty restaurant as soon as you check in or else no availability.
This hotel had great food options and all food was excellent! However, you have to book the specialty restaurant as soon as you check in or else no availability.
6
ivan
26 août 2025
·
A séjourné 6 nuits
The property was pretty and the restaurants were good. The worst part was that some of the buffets were open concept and no enclosed with air conditioning. The blue line transportation that was supposed to come around every 15 minutes was no where to be found and we had to walk most of the time, and were already sweating on the way going, eating, and returning from our dinner, and breakfast.
The property was pretty and the restaurants were good. The worst part was that some of the buffets were open concept and no enclosed with air conditioning. The blue line transportation that was supposed to come around every 15 minutes was no where to be found and we had to walk most of the time, and were already sweating on the way going, eating, and returning from our dinner, and breakfast.
8
Gregory
13 févr. 2026
·
A séjourné 3 nuits
Properly and staff were great. Rooms are clean and quiet but the showers have low pressure and not very warm. Lots of walking to get from rooms to food options. Food was average and the drinks were the low spot for me. My booking was for all taxes and fees included but they still charged me some bogus environmental fee on check out… lame. Plus the front desk staff really wants to sell you some breakfast and sales pitch for their time share thing… lame. Beach has lots of seating options and the pools were very nice. The grounds are lush very well maintained. Overall a good place for a fair price but the drinks and food need some work. Many areas of the property are restricted depending on your booking status.
Properly and staff were great. Rooms are clean and quiet but the showers have low pressure and not very warm. Lots of walking to get from rooms to food options. Food was average and the drinks were the low spot for me. My booking was for all taxes and fees included but they still charged me some bogus environmental fee on check out… lame. Plus the front desk staff really wants to sell you some breakfast and sales pitch for their time share thing… lame. Beach has lots of seating options and the pools were very nice. The grounds are lush very well maintained. Overall a good place for a fair price but the drinks and food need some work. Many areas of the property are restricted depending on your booking status.
10
Eleonora
14 nov. 2025
·
A séjourné 4 nuits
Great place, friendly staff, delicious food!
Great place, friendly staff, delicious food!
8
Sean Nicholas
21 juil. 2025
·
A séjourné 3 nuits
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
8
Ashley
21 nov. 2025
·
A séjourné 5 nuits
Food was not very good at all. Very bland and my daughter and I ended up getting food poisoning one night. Beds were very hard and pillows were lumpy. Other than that the resort was beautiful and staff were very friendly. Lots of cool animals all around as well.
Food was not very good at all. Very bland and my daughter and I ended up getting food poisoning one night. Beds were very hard and pillows were lumpy. Other than that the resort was beautiful and staff were very friendly. Lots of cool animals all around as well.
4
Mandi
30 juin 2025
·
A séjourné 4 nuits
The Good: This resort is massive and definitely delivers when it comes to variety—plenty of pools, bars, restaurants, and activities to keep you entertained. We really enjoyed the wildlife throughout the property: flamingos, iguanas, and coatis were a delight to see up close. Most of the staff were friendly and professional, and our room was clean and comfortable, though the bed was a bit too firm for our taste. The Ugly Unfortunately, the experience starts on a sour note. As soon as you arrive, you’re pushed into booking a time share/vacation club presentation. Declining once isn’t enough—they ask again. Once you say no (for good), the tone from the concierge noticeably shifts. Speaking of concierges, you need them to make dinner reservations unless you want to constantly check your phone all day hoping something opens up. And yes, reservations are essential unless you’re fine eating at open-air buffets in the hot, humid jungle. That brings us to meals: breakfast is buffet-only and always outdoors with no AC. It’s steamy, sweaty, and frankly not appetizing when the food sits out for hours with flies coming and going. Lunch was best at the resort’s “Mall,” where you could grab freshly prepared tacos or burgers in air-conditioned spaces. For dinner, only the Japanese and Mediterranean restaurants had AC; the Smokehouse and Italian did not. We couldn’t get into the Brazilian steakhouse because, again, no reservation availability. $300 resort credit -misleading. Don’t plan on it
The Good: This resort is massive and definitely delivers when it comes to variety—plenty of pools, bars, restaurants, and activities to keep you entertained. We really enjoyed the wildlife throughout the property: flamingos, iguanas, and coatis were a delight to see up close. Most of the staff were friendly and professional, and our room was clean and comfortable, though the bed was a bit too firm for our taste. The Ugly Unfortunately, the experience starts on a sour note. As soon as you arrive, you’re pushed into booking a time share/vacation club presentation. Declining once isn’t enough—they ask again. Once you say no (for good), the tone from the concierge noticeably shifts. Speaking of concierges, you need them to make dinner reservations unless you want to constantly check your phone all day hoping something opens up. And yes, reservations are essential unless you’re fine eating at open-air buffets in the hot, humid jungle. That brings us to meals: breakfast is buffet-only and always outdoors with no AC. It’s steamy, sweaty, and frankly not appetizing when the food sits out for hours with flies coming and going. Lunch was best at the resort’s “Mall,” where you could grab freshly prepared tacos or burgers in air-conditioned spaces. For dinner, only the Japanese and Mediterranean restaurants had AC; the Smokehouse and Italian did not. We couldn’t get into the Brazilian steakhouse because, again, no reservation availability. $300 resort credit -misleading. Don’t plan on it
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Résumé généré par l'IA basé sur les avis récents des voyageurs
2
Sami
28 nov. 2025
·
A séjourné 6 nuits
Le service est très mauvais en général pour un 4.5 étoiles. La bouffe est très peu variée même entre différents restaurant. Et il y a même des restaurants qui sont supposés être sans réservation mais prennent les réservations que certaines personnes seulement. Le transport est disponible uniquement pendant certaines heures ce qui rend le déplacement compliqué alors que les gens y vont pour les vacances.
Le service est très mauvais en général pour un 4.5 étoiles. La bouffe est très peu variée même entre différents restaurant. Et il y a même des restaurants qui sont supposés être sans réservation mais prennent les réservations que certaines personnes seulement. Le transport est disponible uniquement pendant certaines heures ce qui rend le déplacement compliqué alors que les gens y vont pour les vacances.
8
Elona Amélie
7 juin 2025
·
A séjourné 6 nuits
Tout était excellent! Très propre, personnel très accueillant et agréable, belles installations et plusieurs activités, belle ambiance et sécurité. Cependant, les horaires des restaurants étaient parfois limites
Tout était excellent! Très propre, personnel très accueillant et agréable, belles installations et plusieurs activités, belle ambiance et sécurité. Cependant, les horaires des restaurants étaient parfois limites
6
Dragoljub
12 nov. 2024
·
A séjourné 7 nuits
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8
Jenny
il y a 3 semaines
·
A séjourné 7 nuits
The hotel was very clean and the staff were excellent; the room and bathroom were very spacious, although the shower lacked water pressure. The distances between the room, the lobby, and the beach were quite long, though there were stops where you could catch the golf carts provided to help with the walk. During my 7-day stay, we only managed to get a reservation at a single restaurant; the app almost always gave an error when trying to book, and the concierge would just insist that you had to use the app. The buffet and theater at the hotel where I was staying were out of service, meaning I had to walk to the buffet at the other accessible hotel for everything. Also, having a snack by the pool or beach was a struggle because of the raccoons—they wouldn't let you enjoy your food. Honestly, I expected much more from Paraiso Wave del Mar; if you're planning to go, you're better off choosing Paraiso Wave Beach or Iberostar Lindo—that’s just my humble opinion. Still, I did enjoy our stay—even if I expected more—thanks to the excellent staff, and because I don't let anything ruin my vacation, lol.
The hotel was very clean and the staff were excellent; the room and bathroom were very spacious, although the shower lacked water pressure. The distances between the room, the lobby, and the beach were quite long, though there were stops where you could catch the golf carts provided to help with the walk. During my 7-day stay, we only managed to get a reservation at a single restaurant; the app almost always gave an error when trying to book, and the concierge would just insist that you had to use the app. The buffet and theater at the hotel where I was staying were out of service, meaning I had to walk to the buffet at the other accessible hotel for everything. Also, having a snack by the pool or beach was a struggle because of the raccoons—they wouldn't let you enjoy your food. Honestly, I expected much more from Paraiso Wave del Mar; if you're planning to go, you're better off choosing Paraiso Wave Beach or Iberostar Lindo—that’s just my humble opinion. Still, I did enjoy our stay—even if I expected more—thanks to the excellent staff, and because I don't let anything ruin my vacation, lol.
4
Gary
il y a 3 semaines
·
A séjourné 4 nuits
The positives: We went in low season so there were fewer people which was nice. There were many pools and it's very lush with lots of "wildlife". The buffet for breakfast was fairly good and dinner (we ate there once) was good but not enough variety/change at the lunch buffet. The staff was mostly friendly and helpful. The negatives: The beds are rock hard and although the room staff tried to help us, they didn't have the proper resources (foam mattress pads) to help make them more comfortable. I got very sick from the food/drinks on the third day so couldn't enjoy the food the remainer of our stay. I picked up parasites requiring medication and am still not well. It is a huge property so if you can't walk a lot, this isn't the resort for you. There were two (of the best restaurants - Italian and American) closed which was disappointing. A/C is not great in the rooms and the buffets don't have A/C which is difficult in the hot/humid seasons. Even though you say NO to the time share presentation, they continue to hassle you!
The positives: We went in low season so there were fewer people which was nice. There were many pools and it's very lush with lots of "wildlife". The buffet for breakfast was fairly good and dinner (we ate there once) was good but not enough variety/change at the lunch buffet. The staff was mostly friendly and helpful. The negatives: The beds are rock hard and although the room staff tried to help us, they didn't have the proper resources (foam mattress pads) to help make them more comfortable. I got very sick from the food/drinks on the third day so couldn't enjoy the food the remainer of our stay. I picked up parasites requiring medication and am still not well. It is a huge property so if you can't walk a lot, this isn't the resort for you. There were two (of the best restaurants - Italian and American) closed which was disappointing. A/C is not great in the rooms and the buffets don't have A/C which is difficult in the hot/humid seasons. Even though you say NO to the time share presentation, they continue to hassle you!
Politiques de l’établissement
Arrivée
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De 15:00 à 00:00
Avant 12:00
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Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 15 ans
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement utilise des produits de nettoyage écologiques.
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Cet hébergement bénéficie d’un nettoyage par des professionnels
- Pour les parties de golf, les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Le prix total affiché pour les séjours du 24 décembre inclut le tarif spécial du repas obligatoire du réveillon de Noël.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 2 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'entretien de cet hébergement est confié à des professionnels.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 008-007-002925/2025
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Organisation d'excursions
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Plage privée
Casino
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Billard
Aire de jeux
Piscine extérieure
Musique live
Bicycle Tour Information
Evening Entertainment
Mobilier d'extérieur
Tennis de table
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit