The Windsor Hotel by Hoco Hotels Collection
From
$83
/ night
Select dates to see prices and availability
From
$83
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Dining
At The Windsor Hotel by Hoco Hotels Collection, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 35 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, and housekeeping is provided daily.
Location
With a stay at The Windsor Hotel by Hoco Hotels Collection in Stratford (Stratford City Centre), you'll be steps from Stratford City Hall and Avon Theatre. This hotel is 0.2 mi (0.3 km) from Studio Theatre and 0.9 mi (1.4 km) from Festival Theatre.
What's nearby
Destination Stratford Visitor Welcome Centre(0.1 miles)
Stratford City Hall(0.1 miles)
Queen Of The Square Cinema(0.1 miles)
Avon Theatre(0.1 miles)
Festival Square(0.1 miles)
Market Square(0.1 miles)
Allen's Alley(0.2 miles)
The Little Prince Micro-Cinema(0.2 miles)
Studio Theatre(0.2 miles)
Black Swan Brewing Co.(0.2 miles)
Stratford Armoury(0.2 miles)
Stratford Cenotaph(0.2 miles)
The Boathouse Stratford(0.2 miles)
R. Thomas Orr Dam(0.3 miles)
University of Waterloo Stratford Campus(0.3 miles)
London, ON (YXU-London Intl.)(33.4 miles)
Kitchener, ON (YKF-Region of Waterloo Intl.)(33.7 miles)
John C. Munro Hamilton Intl. Airport (YHM)(69.3 miles)
Toronto Pearson Intl. Airport (YYZ)(80.1 miles)
Billy Bishop Toronto City Airport (YTZ)(91 miles)
Parking
Restaurant
Non-Smoking Rooms
Housekeeping
Golf Course (nearby)
Luggage Storage
Location
23 Albert Street, Stratford, Canada
Destination Stratford Visitor Welcome Centre (0.1 miles)
Stratford City Hall (0.1 miles)
Queen Of The Square Cinema (0.1 miles)
Avon Theatre (0.1 miles)
Festival Square (0.1 miles)
Market Square (0.1 miles)
Room options
9
Mini Suite
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 5
275 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Classic Room, 1 King Bed, Private Bathroom
Room details
1 King Bed
Sleeps 2
235 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Family Suite, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
480 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Classic Room, 1 Queen Bed, Private Bathroom
Room details
1 Queen Bed
Sleeps 2
160 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Signature Apartment
Room details
3× Full Beds
Sleeps 6
900 ft²
Air ConditioningHeatingWi-Fi (Free)
4
King Suite
Room details
1 King Bed
Sleeps 3
410 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Corner King Room, 1 King Bed, Private Bathroom, Stair Access Only
Room details
1 King Bed
Sleeps 2
260 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of The Windsor Hotel by Hoco Hotels Collection
7.1
Good
Based on 593 verified reviews
Who stays here?
Business
10%
Couple
41%
Family
17%
Group
19%
Solo
11%
What guests think
AI-generated summary based on recent guest reviews
The Windsor Hotel by Hoco Hotels Collection earns praise for its central location and friendly staff, but reviews also note ongoing renovations, limited on-site parking, and elevator outages, with room sizes and bathroom layouts varying widely across the historic building.
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What guests think
The Windsor Hotel by Hoco Hotels Collection earns praise for its central location and friendly staff, but reviews also note ongoing renovations, limited on-site parking, and elevator outages, with room sizes and bathroom layouts varying widely across the historic building.
Many guests find spaces clean, but housekeeping and maintenance feedback varies, including musty odours, clogged drains, and occasional brown or rusty water. On-site dining is largely unavailable, though some stays include simple boxed breakfasts; nearby restaurants are plentiful. Expect thin walls or creaky floors in some areas and spotty Wi-Fi or streaming; amenities are basic with thoughtful touches like espresso makers and real glassware in certain rooms. Ideal for theatre-goers who prioritize walkability over full-service amenities.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are limited and parts of the hotel are under renovation. Reviews note elevator outages at times, very limited on-site parking that must be reserved, and unreliable Wi-Fi.
Related guest reviews
6
Marie Paule
Nov 2, 2025
·
Stayed 1 night
Clean room and comfy bed with central location. Elevator not working and no breakfast unfortunately
Clean room and comfy bed with central location. Elevator not working and no breakfast unfortunately
8
Robert
Jun 30, 2025
·
Stayed 2 nights
Hotel lobby is undergoing renovation but rooms have been updated. Nice rooms but small - just fine as a place to sleep and keep your stuff. Bathroom is small but functional, nice tiled shower enclosure. Location is great - a stone's throw from City Hall/Market Square and the Avon Theatre, one block from Ontario (main) Street shops. On-site parking is very limited and costs $20 per day. Tip: if mobility is not an issue (and the weather is good) there is a huge, free parking lot a five minute walk away.
Hotel lobby is undergoing renovation but rooms have been updated. Nice rooms but small - just fine as a place to sleep and keep your stuff. Bathroom is small but functional, nice tiled shower enclosure. Location is great - a stone's throw from City Hall/Market Square and the Avon Theatre, one block from Ontario (main) Street shops. On-site parking is very limited and costs $20 per day. Tip: if mobility is not an issue (and the weather is good) there is a huge, free parking lot a five minute walk away.
8
Cindy
Oct 29, 2025
·
Stayed 1 night
Room was very clean and staff were friendly and helpful. The elevator was out of order and since we were on the top floor, they carried our luggage both to and from our rooms. The hotel is a grand old building with a beautiful curved staircase, crown moulding, and even an original wall painting in our mini suite. This is architecture that you don't get in chain hotels.
Room was very clean and staff were friendly and helpful. The elevator was out of order and since we were on the top floor, they carried our luggage both to and from our rooms. The hotel is a grand old building with a beautiful curved staircase, crown moulding, and even an original wall painting in our mini suite. This is architecture that you don't get in chain hotels.
10
Peter
Oct 30, 2025
·
Stayed 2 nights
Quiet, clean, comfortable. Elevator was out of order and lounge/bar/restaurant under renovation…would stay there again
Quiet, clean, comfortable. Elevator was out of order and lounge/bar/restaurant under renovation…would stay there again
6
Lake
Jul 26, 2023
·
Stayed 1 night
Internet didn't work.
Internet didn't work.
10
Mario
Jun 28, 2023
·
Stayed 1 night
Very clean room. Nice comfortable bed. A second small night table would have been a nice addition. The hotel interior and surroundings were very clean. Staff all very friendly and helpful. Location was perfect for dining,theaters etc, all within walking or short drive. Only drawback is the limited overnight parking. We were lucky to get the last of nine spots adjacent to the hotel. The nearest free overnight parking is at least 2 Km away. Online it says parking available but does not say there is a small fee. It should.
Very clean room. Nice comfortable bed. A second small night table would have been a nice addition. The hotel interior and surroundings were very clean. Staff all very friendly and helpful. Location was perfect for dining,theaters etc, all within walking or short drive. Only drawback is the limited overnight parking. We were lucky to get the last of nine spots adjacent to the hotel. The nearest free overnight parking is at least 2 Km away. Online it says parking available but does not say there is a small fee. It should.
4
Bruce
Sep 24, 2025
·
Stayed 1 night
After we had booked the room, we were informed we had to book our parking separately. We immediately contacted the hotel and found no parking was available. The hotel offered that we could park at a place over a quarter mile away. The alternate parking proved to be an issue as the hotel does not have an area for unloading luggage from automobiles near the entrance and the long walk back from the alternate parking proved “unpleasant” on a hot and humid day.
After we had booked the room, we were informed we had to book our parking separately. We immediately contacted the hotel and found no parking was available. The hotel offered that we could park at a place over a quarter mile away. The alternate parking proved to be an issue as the hotel does not have an area for unloading luggage from automobiles near the entrance and the long walk back from the alternate parking proved “unpleasant” on a hot and humid day.
8
Daniel
Oct 28, 2025
·
Stayed 1 night
Great stay, elevator was out of order. No biggie
Great stay, elevator was out of order. No biggie
6
Deborah
Dec 6, 2025
·
Stayed 2 nights
The location was great. Not a lot of staff around, but friendly when they were spotted. The room was pretty good, bed comfy and nice pillows but the elevator was not working and I was on the third floor. Additionally, the hydraulics in the doors - both into the hallway from the stairs and into the room, were too strong. My room door knocked me over when I tried to open the door then reach back for my bags - not a half second pause before the heavy door closed and smacked me. The hallway door from the stairwell smashed loudly every time someone came into the hall - very loud. There were nice touches in the room - lovely glasses (not plastic) and real china coffee mugs - bonus points there.
The location was great. Not a lot of staff around, but friendly when they were spotted. The room was pretty good, bed comfy and nice pillows but the elevator was not working and I was on the third floor. Additionally, the hydraulics in the doors - both into the hallway from the stairs and into the room, were too strong. My room door knocked me over when I tried to open the door then reach back for my bags - not a half second pause before the heavy door closed and smacked me. The hallway door from the stairwell smashed loudly every time someone came into the hall - very loud. There were nice touches in the room - lovely glasses (not plastic) and real china coffee mugs - bonus points there.
6
Sal
Jun 29, 2025
·
Stayed 1 night
It was a convenient location. Room was a decent size with a basic bathroom on suite. Airconditioning was good. Bare minimum in terms of essentials. No tissue paper. shampoo and shower gel dispensers were difficult to use.. to extract contents. door to room often stuck and was difficult to open. Internet was very poor and slow. TV didn't work because of slow internet.
It was a convenient location. Room was a decent size with a basic bathroom on suite. Airconditioning was good. Bare minimum in terms of essentials. No tissue paper. shampoo and shower gel dispensers were difficult to use.. to extract contents. door to room often stuck and was difficult to open. Internet was very poor and slow. TV didn't work because of slow internet.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many describe rooms as clean, while others report musty odours, stained or unclean linens, clogged tubs or sinks, and sporadic brown or rusty water.
Related guest reviews
2
Jennifer
Oct 18, 2025
·
Stayed 1 night
The hotel was under maintenance which we did not know, therefore elevators were not in use. Upon residing for the evening, we discovered the bed linens were dirty with hairs, dirt particles and a fly. My husband waited a half hr for staff to return to front desk in which we were given sheets to change ourselves and dirty pillows without covers. In the morning, I was startled to see the bath water coming out brown. The cleaning lady was next to our room, and she kept slamming the door repeatedly every couple seconds. I don’t not understand why she was doing this so often but it was extremely loud and rattled the windows in our room. We will never return to this hotel.
The hotel was under maintenance which we did not know, therefore elevators were not in use. Upon residing for the evening, we discovered the bed linens were dirty with hairs, dirt particles and a fly. My husband waited a half hr for staff to return to front desk in which we were given sheets to change ourselves and dirty pillows without covers. In the morning, I was startled to see the bath water coming out brown. The cleaning lady was next to our room, and she kept slamming the door repeatedly every couple seconds. I don’t not understand why she was doing this so often but it was extremely loud and rattled the windows in our room. We will never return to this hotel.
4
Sandra
Oct 5, 2025
·
Stayed 2 nights
No breakfast, ac very old and loud, hair on the washroom , very dirty underneath the bed.
No breakfast, ac very old and loud, hair on the washroom , very dirty underneath the bed.
6
Yukari
Jun 20, 2025
·
Stayed 2 nights
IIt's an old hotel that has been recently renovated. The décor is charming, and the staff is very friendly. However, we had rust in the water for quite some time, and the water was very soft and slightly slimy. I liked the wooden floors and the property's general "oldness," but the bathroom sink had two separate faucets for hot and cold. The hot water was boiling hot and had rust in it. There was no way to mix the hot and cold water to make it comfortable for washing your hands or face. I know it's just the style of the faucets, but it was strange.
IIt's an old hotel that has been recently renovated. The décor is charming, and the staff is very friendly. However, we had rust in the water for quite some time, and the water was very soft and slightly slimy. I liked the wooden floors and the property's general "oldness," but the bathroom sink had two separate faucets for hot and cold. The hot water was boiling hot and had rust in it. There was no way to mix the hot and cold water to make it comfortable for washing your hands or face. I know it's just the style of the faucets, but it was strange.
6
Claire
Jun 15, 2025
·
Stayed 1 night
Perfect location for visiting Stratford. The bed is comfortable and the room is clean. The bathroom is extremely small. However, the hotel is charmless. The paint is chipped, no pictures on the walls. For a charming town like Stratford, I expected a more cozy, interesting environment.
Perfect location for visiting Stratford. The bed is comfortable and the room is clean. The bathroom is extremely small. However, the hotel is charmless. The paint is chipped, no pictures on the walls. For a charming town like Stratford, I expected a more cozy, interesting environment.
2
Mary Jo
Jun 3, 2025
·
Stayed 2 nights
Red flags everywhere. Very poorly kept property, room had musty odour, multiple broken or damaged things, and mystery stains. The last straw was the pubic hair on the toilet. I checked out within minutes of entering and a week later I’m still chasing for a refund. I booked months in advance and it was not cheap. When I trying to find new accommodation I saw the price was half of what I paid and it was opening week for the festival so they should have been at capacity but with the state of the hotel I can see why it was deserted. Avoid this place at all costs.
Red flags everywhere. Very poorly kept property, room had musty odour, multiple broken or damaged things, and mystery stains. The last straw was the pubic hair on the toilet. I checked out within minutes of entering and a week later I’m still chasing for a refund. I booked months in advance and it was not cheap. When I trying to find new accommodation I saw the price was half of what I paid and it was opening week for the festival so they should have been at capacity but with the state of the hotel I can see why it was deserted. Avoid this place at all costs.
8
Timothy
Aug 19, 2025
·
Stayed 5 nights
My room was very clean and comfortable. There aren’t any food options available at the hotel at present, though I believe renovations are ongoing. Luckily there are many restaurants within blocks of this centrally located hotel.The staff was very helpful and friendly.
My room was very clean and comfortable. There aren’t any food options available at the hotel at present, though I believe renovations are ongoing. Luckily there are many restaurants within blocks of this centrally located hotel.The staff was very helpful and friendly.
10
Pauline
Sep 18, 2025
·
Stayed 1 night
Easy check in. Pleasant staff. Clean room and comfy bed. Excellent location close to amenities.
Easy check in. Pleasant staff. Clean room and comfy bed. Excellent location close to amenities.
6
Steve
Sep 25, 2025
·
Stayed 2 nights
This hotel is in an excellent location. It is within walking distance of great dining and shopping as well as the theatres. It is clean and the decor is nice. The parking was very difficult to get into and out of. The wi-fi was sketchy at best, and non-existent the rest of the time. The bathroom had a sink with 2 separate taps that meant you had to fill the sink to wash your hands as the hot water was too hot to use without mixing with cold. There was absolutely no counterspace in the bathroom and it was very small. If you are a larger person, the toilet would be difficult to access.
This hotel is in an excellent location. It is within walking distance of great dining and shopping as well as the theatres. It is clean and the decor is nice. The parking was very difficult to get into and out of. The wi-fi was sketchy at best, and non-existent the rest of the time. The bathroom had a sink with 2 separate taps that meant you had to fill the sink to wash your hands as the hot water was too hot to use without mixing with cold. There was absolutely no counterspace in the bathroom and it was very small. If you are a larger person, the toilet would be difficult to access.
2
AMANDA
Sep 2, 2025
·
Stayed 3 nights
Absolutely TERRIBLE - filthy rooms, toilet backed up with feces bubbling up into tub and sink, maids never cleaned from prior guests, staff was useless, no phone in the room, no clock in the room.
Absolutely TERRIBLE - filthy rooms, toilet backed up with feces bubbling up into tub and sink, maids never cleaned from prior guests, staff was useless, no phone in the room, no clock in the room.
8
Wellington
Oct 5, 2025
·
Stayed 1 night
The bathtub was cloggeg
The bathtub was cloggeg
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AI-generated summary based on recent guest reviews
Rooms
Room sizes vary widely, from very small rooms with tiny bathrooms to spacious suites; many praise comfortable beds and historic charm, while others note thin walls or creaky floors and dated or unfinished details. Wi-Fi and streaming can be unreliable, and TVs often require personal logins.
Related guest reviews
6
Catherine
Jun 25, 2025
·
Stayed 2 nights
Large room, tiny bathroom. Very clean and comfortable, air conditioner was extremely loud. There is no restaurant or bar in hotel like website shows. Parking is an issue
Large room, tiny bathroom. Very clean and comfortable, air conditioner was extremely loud. There is no restaurant or bar in hotel like website shows. Parking is an issue
4
Loraine
Sep 20, 2025
·
Stayed 2 nights
Great location but definitely needs updating. Rooms are very small & uncomfortable, especially the bathroom. Musty & unpleasant smell in room & hallway. However, staff were pleasant & helpful.
Great location but definitely needs updating. Rooms are very small & uncomfortable, especially the bathroom. Musty & unpleasant smell in room & hallway. However, staff were pleasant & helpful.
4
David G
May 29, 2025
·
Stayed 1 night
Room is very small, almost claustrophobic. No desk to work on. Not good water pressure. A 250$ damage deposit is unreasonable for the room. No cable tv so cannot watch live tv or news/sports
Room is very small, almost claustrophobic. No desk to work on. Not good water pressure. A 250$ damage deposit is unreasonable for the room. No cable tv so cannot watch live tv or news/sports
8
Jane
Nov 5, 2025
·
Stayed 1 night
We stayed in the 3 bedroom apt and it was perfect. The space could use some updating but it was very spacious! The staff were super friendly and you couldn't ask for a better location!
We stayed in the 3 bedroom apt and it was perfect. The space could use some updating but it was very spacious! The staff were super friendly and you couldn't ask for a better location!
6
Steve
Sep 25, 2025
·
Stayed 2 nights
This hotel is in an excellent location. It is within walking distance of great dining and shopping as well as the theatres. It is clean and the decor is nice. The parking was very difficult to get into and out of. The wi-fi was sketchy at best, and non-existent the rest of the time. The bathroom had a sink with 2 separate taps that meant you had to fill the sink to wash your hands as the hot water was too hot to use without mixing with cold. There was absolutely no counterspace in the bathroom and it was very small. If you are a larger person, the toilet would be difficult to access.
This hotel is in an excellent location. It is within walking distance of great dining and shopping as well as the theatres. It is clean and the decor is nice. The parking was very difficult to get into and out of. The wi-fi was sketchy at best, and non-existent the rest of the time. The bathroom had a sink with 2 separate taps that meant you had to fill the sink to wash your hands as the hot water was too hot to use without mixing with cold. There was absolutely no counterspace in the bathroom and it was very small. If you are a larger person, the toilet would be difficult to access.
10
Rojhin
Sep 11, 2025
·
Stayed 3 nights
Had a terrific time staying here on my first trip to Stratford. The knowledgably, kind, and approachable staff were always open to help and chat about their lovely town. Really love the classic features of the building as well. Close to all the theaters by foot. Only thing was that the walls of the older units were pretty thin so if someone opened the conjoining doors between hallways it sounded like your door was being opened as well as hearing a lot of chatter. light sleepers-bring ear plugs. Thank you for the otherwise wonderful stay!
Had a terrific time staying here on my first trip to Stratford. The knowledgably, kind, and approachable staff were always open to help and chat about their lovely town. Really love the classic features of the building as well. Close to all the theaters by foot. Only thing was that the walls of the older units were pretty thin so if someone opened the conjoining doors between hallways it sounded like your door was being opened as well as hearing a lot of chatter. light sleepers-bring ear plugs. Thank you for the otherwise wonderful stay!
6
Philip
Aug 28, 2025
·
Stayed 2 nights
Front desk staff helpful. Room was OK. Great location - easy access to plays, downtown shops and restaurants. Came by train, so i do not know about parking. The room is clean, amenities ok. Bed comfortable. No room safe. Floor above is very creaky, so best hope that the people above have a soft walk
Front desk staff helpful. Room was OK. Great location - easy access to plays, downtown shops and restaurants. Came by train, so i do not know about parking. The room is clean, amenities ok. Bed comfortable. No room safe. Floor above is very creaky, so best hope that the people above have a soft walk
6
Amy
Oct 23, 2023
·
Stayed 1 night
Room 218 was very loud. Paper thin walls and it is right by the stairs so lots of ppl coming and going. The room was large but empty. 2 double beds, a large dresser. It could have used a loveseat & maybe a rug as the floors were hardwood. The window in the bathroom was quite drafty. $340 for 1 night and I feel like I got the bare minimum- beds & a bathroom.
Room 218 was very loud. Paper thin walls and it is right by the stairs so lots of ppl coming and going. The room was large but empty. 2 double beds, a large dresser. It could have used a loveseat & maybe a rug as the floors were hardwood. The window in the bathroom was quite drafty. $340 for 1 night and I feel like I got the bare minimum- beds & a bathroom.
6
Sal
Jun 29, 2025
·
Stayed 1 night
It was a convenient location. Room was a decent size with a basic bathroom on suite. Airconditioning was good. Bare minimum in terms of essentials. No tissue paper. shampoo and shower gel dispensers were difficult to use.. to extract contents. door to room often stuck and was difficult to open. Internet was very poor and slow. TV didn't work because of slow internet.
It was a convenient location. Room was a decent size with a basic bathroom on suite. Airconditioning was good. Bare minimum in terms of essentials. No tissue paper. shampoo and shower gel dispensers were difficult to use.. to extract contents. door to room often stuck and was difficult to open. Internet was very poor and slow. TV didn't work because of slow internet.
8
David
Oct 18, 2025
·
Stayed 1 night
This hotel was ok, the room was very small and dated , but it was clean and served the purpose for a one night stay
This hotel was ok, the room was very small and dated , but it was clean and served the purpose for a one night stay
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, accommodating, and willing to help, though several reviews cite understaffing or inconsistent front-desk availability and occasional service lapses.
Related guest reviews
10
Thomas
Aug 11, 2023
·
Stayed 3 nights
The service from the staff was friendly and efficient. Rooms were clean and beds were very comfortable.
The service from the staff was friendly and efficient. Rooms were clean and beds were very comfortable.
8
Cindy
Oct 29, 2025
·
Stayed 1 night
Room was very clean and staff were friendly and helpful. The elevator was out of order and since we were on the top floor, they carried our luggage both to and from our rooms. The hotel is a grand old building with a beautiful curved staircase, crown moulding, and even an original wall painting in our mini suite. This is architecture that you don't get in chain hotels.
Room was very clean and staff were friendly and helpful. The elevator was out of order and since we were on the top floor, they carried our luggage both to and from our rooms. The hotel is a grand old building with a beautiful curved staircase, crown moulding, and even an original wall painting in our mini suite. This is architecture that you don't get in chain hotels.
4
Chris
Oct 16, 2025
·
Stayed 2 nights
On the plus side, the Windsor Hotel in Stratford is centrally located and is close to the Avon Theatre and numerous restaurants. On the negative side, there is no restaurant, the rooms are not great, our bathroom and shower was from the 1950's, the front desk staff disappeared from the front desk for long periods (more than the stated 30 minutes) and were not available when needed. The hotel also requires full payment one week before your arrival date, not a regular practise for most hotels. I will NOT be staying at the hotel again!
On the plus side, the Windsor Hotel in Stratford is centrally located and is close to the Avon Theatre and numerous restaurants. On the negative side, there is no restaurant, the rooms are not great, our bathroom and shower was from the 1950's, the front desk staff disappeared from the front desk for long periods (more than the stated 30 minutes) and were not available when needed. The hotel also requires full payment one week before your arrival date, not a regular practise for most hotels. I will NOT be staying at the hotel again!
10
Hari
May 22, 2024
·
Stayed 3 nights
The Windsor Hotel in Stratford was a wonderful place to stay for our three day visit over the recent long weekend. The newly renovated hotel is lovely, and the historic rooms have been upgraded with great attention to detail. More than the hotel itself, the owner and staff are outstanding. Tushar, one of the co-owners, went above and beyond the call of duty to ensure that we were comfortable and well taken care of. Marou, Ankit and Kayla were excellent as well. More than anything else, we felt like honoured guests in their home and we felt that we were appreciated. This is very rare these days. It's apparent that Tushar and his team set high standards and try to exceed them each and every day. I would highly recommend anyone visiting Stratford and wanting to stay in the centre of town, with walking access to theatres, shopping and great dining experiences, to stay here.
The Windsor Hotel in Stratford was a wonderful place to stay for our three day visit over the recent long weekend. The newly renovated hotel is lovely, and the historic rooms have been upgraded with great attention to detail. More than the hotel itself, the owner and staff are outstanding. Tushar, one of the co-owners, went above and beyond the call of duty to ensure that we were comfortable and well taken care of. Marou, Ankit and Kayla were excellent as well. More than anything else, we felt like honoured guests in their home and we felt that we were appreciated. This is very rare these days. It's apparent that Tushar and his team set high standards and try to exceed them each and every day. I would highly recommend anyone visiting Stratford and wanting to stay in the centre of town, with walking access to theatres, shopping and great dining experiences, to stay here.
10
Jean
Feb 15, 2026
·
Stayed 4 nights
Incredibly friendly and accommodating staff!
Incredibly friendly and accommodating staff!
10
Sabrina
Jul 20, 2025
·
Stayed 2 nights
Convenient location, great staff
Convenient location, great staff
6
Deborah
Dec 6, 2025
·
Stayed 2 nights
The location was great. Not a lot of staff around, but friendly when they were spotted. The room was pretty good, bed comfy and nice pillows but the elevator was not working and I was on the third floor. Additionally, the hydraulics in the doors - both into the hallway from the stairs and into the room, were too strong. My room door knocked me over when I tried to open the door then reach back for my bags - not a half second pause before the heavy door closed and smacked me. The hallway door from the stairwell smashed loudly every time someone came into the hall - very loud. There were nice touches in the room - lovely glasses (not plastic) and real china coffee mugs - bonus points there.
The location was great. Not a lot of staff around, but friendly when they were spotted. The room was pretty good, bed comfy and nice pillows but the elevator was not working and I was on the third floor. Additionally, the hydraulics in the doors - both into the hallway from the stairs and into the room, were too strong. My room door knocked me over when I tried to open the door then reach back for my bags - not a half second pause before the heavy door closed and smacked me. The hallway door from the stairwell smashed loudly every time someone came into the hall - very loud. There were nice touches in the room - lovely glasses (not plastic) and real china coffee mugs - bonus points there.
8
Richard
Sep 10, 2025
·
Stayed 1 night
Wifi is very spotty and the lack of staffing is unusual.
Wifi is very spotty and the lack of staffing is unusual.
10
Nora
Oct 25, 2024
·
Stayed 2 nights
Since I am currently having mobility issues from an injury, the staff quickly helped us get our luggage out of the car and up to our room and the same when we left, they helped us get the luggage packed in our car. We also received a beautiful treat in our room for our anniversary celebration. The room was clean and beautiful, not to mention the great proximity to the theater and downtown Stratford.
Since I am currently having mobility issues from an injury, the staff quickly helped us get our luggage out of the car and up to our room and the same when we left, they helped us get the luggage packed in our car. We also received a beautiful treat in our room for our anniversary celebration. The room was clean and beautiful, not to mention the great proximity to the theater and downtown Stratford.
4
Linda
Jul 9, 2025
·
Stayed 1 night
The staff were great, the place was just terribly understaffed. Most of the time there was no one at the desk and no one available to answer the phone when we called a few times. They would call back, but maybe hours later. There were no washrooms available in the lobby but one was available in the cafeteria which was under construction and very smelly. Friends felt unsafe with no one physically watching the front door.
The staff were great, the place was just terribly understaffed. Most of the time there was no one at the desk and no one available to answer the phone when we called a few times. They would call back, but maybe hours later. There were no washrooms available in the lobby but one was available in the cafeteria which was under construction and very smelly. Friends felt unsafe with no one physically watching the front door.
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AI-generated summary based on recent guest reviews
Location
Consistently praised as central and walkable, close to the Avon Theatre, shops, and restaurants.
Related guest reviews
10
Joseph
May 28, 2023
·
Stayed 1 night
Great location for theatre. Close to shopping and many dining options. Very helpful staff. Newly renovated room. Fantastic stay.
Great location for theatre. Close to shopping and many dining options. Very helpful staff. Newly renovated room. Fantastic stay.
10
Jane
Oct 8, 2025
·
Stayed 1 night
The room is lovely. Quiet. Like a British hotel. There is no breakfast provided but many restaurants nearby.
The room is lovely. Quiet. Like a British hotel. There is no breakfast provided but many restaurants nearby.
8
Karin
Aug 4, 2025
·
Stayed 2 nights
The property was very cute and super convenient to all theatres and downtown. Very walkable location.
The property was very cute and super convenient to all theatres and downtown. Very walkable location.
8
Ruta
Aug 22, 2025
·
Stayed 1 night
The room was quite small and had a tiny shower. The location was GREAT ! We walked to dinner and breakfasf, as well as the Avon Theatre. The price was quite high, given the size of the room. The lobby area was not welcomimg next to a room full of haphazard chairs, altho these was a nice seating area for our friend to wait. Parking was good - for a fee (right next to the bldg), and the receptionist helped us with a luggage cart.
The room was quite small and had a tiny shower. The location was GREAT ! We walked to dinner and breakfasf, as well as the Avon Theatre. The price was quite high, given the size of the room. The lobby area was not welcomimg next to a room full of haphazard chairs, altho these was a nice seating area for our friend to wait. Parking was good - for a fee (right next to the bldg), and the receptionist helped us with a luggage cart.
10
Sonia
Oct 12, 2025
·
Stayed 1 night
Very close to the Festival Theatre
Very close to the Festival Theatre
10
warren
May 20, 2025
·
Stayed 1 night
Location is perfect, lovely vintage hotel.
Location is perfect, lovely vintage hotel.
8
Stephanie
Aug 4, 2025
·
Stayed 2 nights
The apartment room was large enough for our group. The location couldn't be better.
The apartment room was large enough for our group. The location couldn't be better.
10
Wendy
Aug 11, 2023
·
Stayed 2 nights
A charming hotel conveniently located in the heart of Stratford. Easy walking to shops, restaurants and the theater. Staff were very friendly and helpful. Room was clean and quiet.
A charming hotel conveniently located in the heart of Stratford. Easy walking to shops, restaurants and the theater. Staff were very friendly and helpful. Room was clean and quiet.
6
Deborah
Dec 6, 2025
·
Stayed 2 nights
The location was great. Not a lot of staff around, but friendly when they were spotted. The room was pretty good, bed comfy and nice pillows but the elevator was not working and I was on the third floor. Additionally, the hydraulics in the doors - both into the hallway from the stairs and into the room, were too strong. My room door knocked me over when I tried to open the door then reach back for my bags - not a half second pause before the heavy door closed and smacked me. The hallway door from the stairwell smashed loudly every time someone came into the hall - very loud. There were nice touches in the room - lovely glasses (not plastic) and real china coffee mugs - bonus points there.
The location was great. Not a lot of staff around, but friendly when they were spotted. The room was pretty good, bed comfy and nice pillows but the elevator was not working and I was on the third floor. Additionally, the hydraulics in the doors - both into the hallway from the stairs and into the room, were too strong. My room door knocked me over when I tried to open the door then reach back for my bags - not a half second pause before the heavy door closed and smacked me. The hallway door from the stairwell smashed loudly every time someone came into the hall - very loud. There were nice touches in the room - lovely glasses (not plastic) and real china coffee mugs - bonus points there.
8
Cody
Nov 9, 2025
·
Stayed 2 nights
Great location and solid room
Great location and solid room
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AI-generated summary based on recent guest reviews
Dining
There is no on-site restaurant and breakfast is usually not provided; some guests received simple boxed breakfasts instead. Dining options nearby are abundant.
Related guest reviews
6
Marie Paule
Nov 2, 2025
·
Stayed 1 night
Clean room and comfy bed with central location. Elevator not working and no breakfast unfortunately
Clean room and comfy bed with central location. Elevator not working and no breakfast unfortunately
10
Barbara
Oct 3, 2024
·
Stayed 3 nights
We enjoyed our stay at the Windsor Hotel. This legacy hotel has been renovated to be stylish and comfortable. While food service was limited to a breakfast box, it was high-quality. There are lots of places for a hot breakfast close by if desired. The location of the hotel can’t be beat, as it is just steps to downtown and many restaurants and to the theaters.
We enjoyed our stay at the Windsor Hotel. This legacy hotel has been renovated to be stylish and comfortable. While food service was limited to a breakfast box, it was high-quality. There are lots of places for a hot breakfast close by if desired. The location of the hotel can’t be beat, as it is just steps to downtown and many restaurants and to the theaters.
4
Chris
Oct 16, 2025
·
Stayed 2 nights
On the plus side, the Windsor Hotel in Stratford is centrally located and is close to the Avon Theatre and numerous restaurants. On the negative side, there is no restaurant, the rooms are not great, our bathroom and shower was from the 1950's, the front desk staff disappeared from the front desk for long periods (more than the stated 30 minutes) and were not available when needed. The hotel also requires full payment one week before your arrival date, not a regular practise for most hotels. I will NOT be staying at the hotel again!
On the plus side, the Windsor Hotel in Stratford is centrally located and is close to the Avon Theatre and numerous restaurants. On the negative side, there is no restaurant, the rooms are not great, our bathroom and shower was from the 1950's, the front desk staff disappeared from the front desk for long periods (more than the stated 30 minutes) and were not available when needed. The hotel also requires full payment one week before your arrival date, not a regular practise for most hotels. I will NOT be staying at the hotel again!
10
Peter
Oct 30, 2025
·
Stayed 2 nights
Quiet, clean, comfortable. Elevator was out of order and lounge/bar/restaurant under renovation…would stay there again
Quiet, clean, comfortable. Elevator was out of order and lounge/bar/restaurant under renovation…would stay there again
8
Paula
Nov 16, 2025
·
Stayed 1 night
Unfortunately, the hotel didn’t offer breakfast this year. Last year we had a ‘box’ breakfast at our door and it was very good. The fan in the bathroom was loud, the room, although a great size, was missing finishing touches.
Unfortunately, the hotel didn’t offer breakfast this year. Last year we had a ‘box’ breakfast at our door and it was very good. The fan in the bathroom was loud, the room, although a great size, was missing finishing touches.
8
Diane
Jul 24, 2025
·
Stayed 1 night
Very nice Quaint hotel in the middle of the town. Able to take beautiful walks to everything In the write up it said a breakfast was included it is NOT..so not a pleasant surprise so that was the only disappointment
Very nice Quaint hotel in the middle of the town. Able to take beautiful walks to everything In the write up it said a breakfast was included it is NOT..so not a pleasant surprise so that was the only disappointment
8
Alan
Oct 8, 2025
·
Stayed 1 night
Hotel was clean but had no parking available and no food options
Hotel was clean but had no parking available and no food options
8
Adrian
Oct 24, 2024
·
Stayed 1 night
Great location for our theatre trip. Wonderful staff. Breakfast to go box was a nice touch. Bathroom small enough to brush your teeth whilst on the toilet
Great location for our theatre trip. Wonderful staff. Breakfast to go box was a nice touch. Bathroom small enough to brush your teeth whilst on the toilet
10
Helen
Oct 25, 2024
·
Stayed 1 night
The hotel was perfect. The only down fall was the restaurant was closed, however the espresso machine in the room more than made up for it.
The hotel was perfect. The only down fall was the restaurant was closed, however the espresso machine in the room more than made up for it.
8
Joan
Jun 12, 2025
·
Stayed 1 night
Staff were friendly and helpful. Bed was comfortable and clean I had booked and payed for 2 king suites. When we arrived , we were checked into one king suite and one king room. This was disappointing! When I googled this property before booking, it was advertised as having a bar and a restaurant on the premises. We booked looking forward to using these amenities. Unfortunately, there was no restaurant or bar on site.
Staff were friendly and helpful. Bed was comfortable and clean I had booked and payed for 2 king suites. When we arrived , we were checked into one king suite and one king room. This was disappointing! When I googled this property before booking, it was advertised as having a bar and a restaurant on the premises. We booked looking forward to using these amenities. Unfortunately, there was no restaurant or bar on site.
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AI-generated summary based on recent guest reviews
6
Todd
4 weeks ago
·
Stayed 1 night
First, the good things. The location is hard to beat. The staff were very helpful and professional. The improvements that have been made are very nice. The not so good things, we stayed in a room that hadn't been updated and it felt like it. No dresser. One of the smallest bathrooms I've experienced traveling. Paper thin walls where we heard everything. My hope is that the updates continue and the overall facilities match the quality of the staff.
First, the good things. The location is hard to beat. The staff were very helpful and professional. The improvements that have been made are very nice. The not so good things, we stayed in a room that hadn't been updated and it felt like it. No dresser. One of the smallest bathrooms I've experienced traveling. Paper thin walls where we heard everything. My hope is that the updates continue and the overall facilities match the quality of the staff.
2
Ann T
4 weeks ago
·
Stayed 4 nights
I do not recommend staying here.
I do not recommend staying here.
8
Mark
Sep 28, 2026
·
Stayed 3 nights
Staff were great. Very good lobby and restaurant. Very comfortable room. Good bed. Parking is a problem but staff were very helpful. Excellent location. First choice for hotel in Stratford.
Staff were great. Very good lobby and restaurant. Very comfortable room. Good bed. Parking is a problem but staff were very helpful. Excellent location. First choice for hotel in Stratford.
6
Malene
Sep 20, 2026
·
Stayed 1 night
For $CA 450 per night it really needed to deliver much better quality. Yes it’s an old hotel but it’s been poorly maintained and attempts to save money are evident. Cheap furnishings, lack of shelving in bathroom. Awkward closet door blocking passage by the bed. When we arrived in the afternoon the main floor was pretty dark. Even though the restaurant wasn’t open for service, some lights on could have warmed the atmosphere. The bed was comfortable. The staff were pleasant and helpful. It could be a grand place and should be for the price. Felt sad.
For $CA 450 per night it really needed to deliver much better quality. Yes it’s an old hotel but it’s been poorly maintained and attempts to save money are evident. Cheap furnishings, lack of shelving in bathroom. Awkward closet door blocking passage by the bed. When we arrived in the afternoon the main floor was pretty dark. Even though the restaurant wasn’t open for service, some lights on could have warmed the atmosphere. The bed was comfortable. The staff were pleasant and helpful. It could be a grand place and should be for the price. Felt sad.
4
Peter
Sep 17, 2026
·
Stayed 2 nights
Good location, but old creaky floors, elevators didn’t reach each floor, room was small, minimal service.
Good location, but old creaky floors, elevators didn’t reach each floor, room was small, minimal service.
Property Policies
Check-in
Check-out
From 15:00 to 23:30
Before 11:00
FAQs about The Windsor Hotel by Hoco Hotels Collection
Is parking available at the property?
Self parking is available on-site for a fee of CAD 20 per night, which includes in/out privileges. Guests must contact the property in advance to reserve parking.
What type of breakfast is offered and what are the serving hours?
A continental breakfast is available daily from 7:30 AM to 10:00 AM for a fee of approximately CAD 25 for adults and CAD 10 for children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:30 PM, and check-out is by 11:00 AM. Late check-out is available for a fee of CAD 50. Guests can request early or late check-in/check-out through the property.
What accessibility features are available for guests with disabilities?
The property features elevators and step-free entrances, ensuring wheelchair accessibility in public areas and rooms. Accessible parking is also available.
Where is the property located in relation to key landmarks?
The hotel is located in a shopping district, just steps from Stratford City Hall and Avon Theatre, approximately 0.2 km from both. Other nearby attractions include Studio Theatre (0.3 km) and Avon River (0.4 km).
What are the policies for guests staying with children?
One child aged 11 years or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: 94.24836911899567USD
- 2026-11-05: 88.55868602313996USD
- 2026-11-06: 142.20422802761078USD
- 2026-11-07: 264.6661809004211USD
- 2026-11-08: 72.81969241333007USD
- 2026-11-09: 76.4921655230713USD
- 2026-11-10: 79.77511372810363USD
- 2026-11-11: 81.96723509902954USD
- 2026-11-12: 81.52368967632295USD
- 2026-11-13: 108.37185296882629USD
- 2026-11-14: 265.4041283274078USD
- 2026-11-15: 73.84518575546265USD
- 2026-11-16: 75.67844251567841USD
- 2026-11-17: 74.41946646686554USD
- 2026-11-18: 75.37868712673188USD
- 2026-11-19: 76.26324215835571USD
- 2026-11-20: 87.96844761486054USD
- 2026-11-21: 99.28924248470307USD
- 2026-11-22: 77.72323908210754USD
- 2026-11-23: 78.33628273830413USD
- 2026-11-24: 77.27951435943604USD
- 2026-11-25: 77.72323908210754USD
- 2026-11-26: 77.45699571041108USD
- 2026-11-27: 88.1383129863739USD
- 2026-11-28: 104.64488974594116USD
- 2026-11-29: 77.54692744995117USD
- 2026-11-30: 77.54692744995117USD
- 2026-12-01: 78.11646098133087USD
- 2026-12-02: 78.11646098133087USD
- 2026-12-03: 78.24635953685761USD
- 2026-12-04: 90.0967211220932USD
- 2026-12-05: 97.09103345306397USD
- 2026-12-06: 76.41784141857147USD
- 2026-12-07: 76.27796183166504USD
- 2026-12-08: 75.9082623802185USD
- 2026-12-09: 76.2180073386383USD
- 2026-12-10: 77.48697295692443USD
- 2026-12-11: 89.557181913414USD
- 2026-12-12: 100.30766628536225USD
- 2026-12-13: 79.4838195898819USD
- 2026-12-14: 76.54236097515107USD
- 2026-12-15: 77.19720713745117USD
- 2026-12-16: 75.9082623802185USD
- 2026-12-17: 76.10809646015167USD
- 2026-12-18: 86.23271295936584USD
- 2026-12-19: 95.9319701751709USD
- 2026-12-20: 76.0081751511383USD
- 2026-12-21: 76.32791821712495USD
- 2026-12-22: 76.17804052265167USD
- 2026-12-23: 76.0081751511383USD
- 2026-12-24: 86.3897370381546USD
- 2026-12-25: 91.28575310840607USD
- 2026-12-26: 103.59573734653473USD
- 2026-12-27: 80.27822942962646USD
- 2026-12-28: 76.10809646015167USD
- 2026-12-29: 76.32791821712495USD
- 2026-12-30: 80.43457899902344USD
- 2026-12-31: 116.28541914367676USD
- 2027-01-01: 89.4372558511734USD
- 2027-01-02: 104.7188210981369USD
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Reception is closed Sundays in the winter.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: CAD 200 per accommodation, per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Long-term renters welcome
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Fee for continental breakfast: approximately CAD 25 for adults and CAD 10 for children
- Uncovered self parking fee: CAD 20 per night (in/out privileges)
- Late check-out fee: CAD 50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Housekeeping
Golf Course (nearby)
Luggage Storage
General
Restaurant
Non-Smoking Rooms
Allergy-Free Room Available
Parking
Parking
Parking Onsite
Services
Housekeeping
Luggage Storage
24-Hour Front Desk
Activities
Golf Course (nearby)
Internet
Free Wi-Fi