Hacienda Morelos Beachfront Hotel
74 $US
/nuit
Moyenne pour octobre
Prix pour Hacienda Morelos Beachfront Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
74 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Hacienda Morelos Beachfront Hotel, les prix par nuit s'élèvent en moyenne à 74 $US pendant le mois le moins cher (octobre) et à 144 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 136 $US |
| février | 144 $US |
| mars | 120 $US |
| avril | 99 $US |
| mai | 85 $US |
| juin | 76 $US |
| juillet | 85 $US |
| août | 80 $US |
| septembre | 74 $US |
| octobre | 74 $US |
| novembre | 97 $US |
| décembre | 112 $US |
J
F
M
A
M
J
J
A
S
oct. · 74 $US
O
N
D
Le plus cher : février (env. 144 $US)
Le moins cher : octobre (env. 74 $US)
À propos de cet établissement
Hôtel en bord de mer avec piscine extérieure, restaurant et bureau de excursions au cœur de Puerto Morelos.
Emplacement
Hacienda Morelos Beach Front Hotel vous donne rendez-vous à Puerto Morelos, plus précisément dans le centre-ville, sur la plage. Les célèbres Club de golf Moon Palace et Riviera Cancun Golf Resort valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Plage de Puerto Morelos et Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc. Les agréables Parc à thème Xoximilco et Parc national marin d'Arrecife de Puerto Morelos méritent aussi une visite. Les environs de cet hébergement abritent une multitude d'activités à pratiquer dans ou au bord de l'eau, comme le snorkeling ou encore la pêche.
Parking
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Emplacement
Av. Rafael Melgar lote 5 MZA 2 SMZA 1, Puerto Morelos, Quintana Roo, Mexique
Options de chambre
19
DELUXE KING
2 Lits Doubles
Couchages 4
258 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privée
10
Superior Room
2 Lits Doubles
Couchages 4
258 ft²
Vue sur la merClimatisationCoffre-fortSalle de bain privée
14
Premium Room
2 Lits Doubles
Couchages 4
258 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privée
Avis des voyageurs sur Hacienda Morelos Beachfront Hotel
8
Bien
Basé sur 474 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
53%
Familles
23%
Groupes
15%
Solo
5%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Hôtel Hacienda Morelos Beachfront, les voyageurs apprécient son emplacement imbattable en bord de mer, avec vue sur l'océan et la possibilité de se rendre à pied en ville, mais soulignent que les chambres sont basiques et vieillissantes, les lits fermes et le bruit d'une discothèque à proximité qui peut perturber le sommeil des personnes sensibles.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Hôtel Hacienda Morelos Beachfront, les voyageurs apprécient son emplacement imbattable en bord de mer, avec vue sur l'océan et la possibilité de se rendre à pied en ville, mais soulignent que les chambres sont basiques et vieillissantes, les lits fermes et le bruit d'une discothèque à proximité qui peut perturber le sommeil des personnes sensibles.
Beaucoup apprécient le personnel amical et serviable, le restaurant et le centre de plongée sur place, réputés, ainsi que l'accès facile à la plage et à la piscine. Les principaux inconvénients concernent la propreté et l'entretien irréguliers (fourmis, salles de bains vieillottes, faible pression de l'eau), les équipements variables dans les chambres (réfrigérateur, sèche-cheveux), l'absence d'ascenseur et les problèmes occasionnels d'approvisionnement en eau. Idéal pour les voyageurs qui privilégient l'accès à la plage et la proximité du centre-ville plutôt que le confort complet.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Cadre en bord de mer avec une petite piscine et des chaises longues, ainsi qu'un centre de plongée/snorkeling sur place pour des activités nautiques faciles. Les installations sont anciennes, il n'y a pas d'ascenseur, et le stationnement ou l'état de la piscine peuvent parfois poser problème.
Avis de voyageur à ce sujet
10
Juan
26 janv. 2026
·
A séjourné 5 nuits
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
10
Liv
1 janv. 2026
·
A séjourné 5 nuits
We’ve traveled around the Yucatán many times and stayed in some truly wonderful places, but this hotel stands out above them all. It is by far the most welcoming and relaxing place we’ve experienced. The location, atmosphere, and views are simply unbeatable—including the breathtaking view from the hotel room. The service is excellent, and it adds tremendous value that one of the area’s best restaurants is located right at the hotel. Having a top-class scuba diving center on site, along with the outstanding Violeta’s massage, makes the experience even more special. Everything about this place feels thoughtful and refined. The hotel’s beach access is beautiful and inviting—peaceful and away from the crowds, yet still perfectly close to everything you might need. A truly magnificent stay that we can’t wait to return to.
We’ve traveled around the Yucatán many times and stayed in some truly wonderful places, but this hotel stands out above them all. It is by far the most welcoming and relaxing place we’ve experienced. The location, atmosphere, and views are simply unbeatable—including the breathtaking view from the hotel room. The service is excellent, and it adds tremendous value that one of the area’s best restaurants is located right at the hotel. Having a top-class scuba diving center on site, along with the outstanding Violeta’s massage, makes the experience even more special. Everything about this place feels thoughtful and refined. The hotel’s beach access is beautiful and inviting—peaceful and away from the crowds, yet still perfectly close to everything you might need. A truly magnificent stay that we can’t wait to return to.
8
Lucy
16 août 2025
·
A séjourné 1 nuit
Great location. Pool was nice and the hotel is on the beach. Its not a 5 star hotel but good in comparison to what's around.
Great location. Pool was nice and the hotel is on the beach. Its not a 5 star hotel but good in comparison to what's around.
10
katherine
3 févr. 2025
·
A séjourné 1 nuit
This was a great hotel for proximity to the beach and restaurants. Check in and parking were easy. We had a mini fridge and ground floor access to the beach and pool area.
This was a great hotel for proximity to the beach and restaurants. Check in and parking were easy. We had a mini fridge and ground floor access to the beach and pool area.
10
Debra
14 mars 2025
·
A séjourné 2 nuits
Great hotel with wonderful views of the ocean from your balcony. Staff is pleasant and helpful. There is a on site restaurant with wonderful food and complementary morning coffee. The pool and beachfront have loungers and wait staff in the afternoons. This is our home when we come to Puerto Morelos!
Great hotel with wonderful views of the ocean from your balcony. Staff is pleasant and helpful. There is a on site restaurant with wonderful food and complementary morning coffee. The pool and beachfront have loungers and wait staff in the afternoons. This is our home when we come to Puerto Morelos!
8
Bon
16 juil. 2025
·
A séjourné 1 nuit
I loved the area! Beach front. Close to everything. Front desk was helpful. Just hard to take luggage as we were on the 3rd as they do not have an elevator. I am still going back to this hotel!
I loved the area! Beach front. Close to everything. Front desk was helpful. Just hard to take luggage as we were on the 3rd as they do not have an elevator. I am still going back to this hotel!
8
Rubi I
5 nov. 2025
·
A séjourné 3 nuits
Pros: you get nice beach views no matter what room you’re in. The ground floor (no balcony) option you get direct access to the pool and the steps to beach are also right outside your door. The hotel is on the quieter side of town. Right on the edge of everything else which I personally enjoyed. I love my quietness. They have a good restaurant connected to it and also option for snorkeling/diving and other things connected to the hotel. So Everything you need is there. Also, free coffee every morning for guests. Cons: No elevators. Stairs only, they are narrow. Sheets are super thin. I was cold most nights but I brought socks thank goodness! No microwave. I got take home food twice and couldn’t warm it up. The inside isn’t the best, definitely don’t book if you’re looking for luxury. I’d book again due to the views and the side of town it’s on. I love it. Employees are all excellent! Super helpful and kind staff!
Pros: you get nice beach views no matter what room you’re in. The ground floor (no balcony) option you get direct access to the pool and the steps to beach are also right outside your door. The hotel is on the quieter side of town. Right on the edge of everything else which I personally enjoyed. I love my quietness. They have a good restaurant connected to it and also option for snorkeling/diving and other things connected to the hotel. So Everything you need is there. Also, free coffee every morning for guests. Cons: No elevators. Stairs only, they are narrow. Sheets are super thin. I was cold most nights but I brought socks thank goodness! No microwave. I got take home food twice and couldn’t warm it up. The inside isn’t the best, definitely don’t book if you’re looking for luxury. I’d book again due to the views and the side of town it’s on. I love it. Employees are all excellent! Super helpful and kind staff!
10
Annette
7 nov. 2025
·
A séjourné 2 nuits
Nice big room with fridge and safe. Large terrace on 1st floor overlooking the pool, beach & sea. Bathroom a little dated but clean and functional with large shower and lots of hot water. Great location with beach access and plenty of sun loungers round pool and on beach for exclusive use. Great restaurant attached to hotel (Meulle Once) super location and tasty food.
Nice big room with fridge and safe. Large terrace on 1st floor overlooking the pool, beach & sea. Bathroom a little dated but clean and functional with large shower and lots of hot water. Great location with beach access and plenty of sun loungers round pool and on beach for exclusive use. Great restaurant attached to hotel (Meulle Once) super location and tasty food.
8
Leila
16 juin 2025
·
A séjourné 2 nuits
En general cómodo y accesible. En el baño había hormigas, y no hay suficiente espacio de estacionamiento, una noche tuve que dejar el carro fuera. La alberca limpia, pero se le están cayendo los venecianos.
En general cómodo y accesible. En el baño había hormigas, y no hay suficiente espacio de estacionamiento, una noche tuve que dejar el carro fuera. La alberca limpia, pero se le están cayendo los venecianos.
8
Ryan
16 déc. 2025
·
A séjourné 4 nuits
Great location right on the beach with a great restaurant. Room was very clean and the staff was very nice. Pool was in good shape.
Great location right on the beach with a great restaurant. Room was very clean and the staff was very nice. Pool was in good shape.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Le ménage et la propreté des chambres sont souvent loués, mais les avis signalent également des incohérences, notamment la présence de fourmis/blattes, du linge taché, de la rouille ou de la moisissure dans les salles de bains.
Avis de voyageur à ce sujet
10
Juan
26 janv. 2026
·
A séjourné 5 nuits
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
2
Olga
20 mars 2025
·
A séjourné 3 nuits
The hotel was very ugly and the rooms were in poor condition, the beds were dirty, the pillows were super hard, and the bathroom didn't work properly.
The hotel was very ugly and the rooms were in poor condition, the beds were dirty, the pillows were super hard, and the bathroom didn't work properly.
8
Tieh
28 sept. 2025
·
A séjourné 2 nuits
Very quaint hotel older well kept except room 102 had a gap that let in mosquitoes and ants in . On top and Btm of door . They had a foam strip across but you can still see lots of light in between the door and outside . Best room for gorgeous sunrise from bed ! Mgr changed our room all was good . 102 best sunrise views !
Very quaint hotel older well kept except room 102 had a gap that let in mosquitoes and ants in . On top and Btm of door . They had a foam strip across but you can still see lots of light in between the door and outside . Best room for gorgeous sunrise from bed ! Mgr changed our room all was good . 102 best sunrise views !
8
Amy
26 janv. 2026
·
A séjourné 3 nuits
Spotless room, courteous staff. I loved that the staff was very much in tune with who should be on the property and who should not. The private beach was checked to make sure you were in fact a guest at the property and I appreciated that. I felt very safe.
Spotless room, courteous staff. I loved that the staff was very much in tune with who should be on the property and who should not. The private beach was checked to make sure you were in fact a guest at the property and I appreciated that. I felt very safe.
6
Adrea
25 mars 2025
·
A séjourné 1 nuit
Property is in an excellent location with a beautiful restaurant attached to it. The pool is perfect on a hot day. The only downside is it’s in a very loud area and the hotel itself is outdated but clean. Staff is friendly.
Property is in an excellent location with a beautiful restaurant attached to it. The pool is perfect on a hot day. The only downside is it’s in a very loud area and the hotel itself is outdated but clean. Staff is friendly.
10
Julio
1 mars 2025
·
A séjourné 5 nuits
Everything was great. The only issue we had was that the body wash dispenser was not filled when it ran out and the cleanliness could have been a bit better but we still enjoyed ourselves.
Everything was great. The only issue we had was that the body wash dispenser was not filled when it ran out and the cleanliness could have been a bit better but we still enjoyed ourselves.
6
Gail
25 mars 2024
·
A séjourné 7 nuits
Beautiful sea views and a great location, but there were a number of issues that would discourage a return visit. The pool, for example, was extremely murky looking the first couple of days and not at all inviting. There was also a banquet hall adjacent to the side of the hotel we were staying that can translate into very loud music played well past midnight. On the positive side, really lovely cleaning staff that kept our room looking pristine, and a great restaurant that serves excellent coffee and espresso.
Beautiful sea views and a great location, but there were a number of issues that would discourage a return visit. The pool, for example, was extremely murky looking the first couple of days and not at all inviting. There was also a banquet hall adjacent to the side of the hotel we were staying that can translate into very loud music played well past midnight. On the positive side, really lovely cleaning staff that kept our room looking pristine, and a great restaurant that serves excellent coffee and espresso.
6
Eve
4 oct. 2025
·
A séjourné 2 nuits
Séjour décevant – Problèmes majeurs non pris au sérieux J’ai séjourné dans cet hôtel récemment et, malheureusement, le service a été la principale source de déception. Dès notre arrivée, nous avons constaté une infestation de fourmis dans tout l’établissement; dans la chambre, sur nos bagages, et même dans une boisson laissée seulement deux minutes sur la table. On nous a remis un petit vaporisateur pour gérer la situation nous-mêmes, mais cela n’a évidemment pas suffi. Nous avons aussi vu du personnel vaporiser ponctuellement, sans réelle solution à long terme. L’hôtel aurait besoin d’une fumigation complète, pas de traitements ponctuels. Nous avons tenté de régler la situation sur place de manière calme et respectueuse, et nous avons même demandé une compensation partielle compte tenu des désagréments vécus. Cela a été refusé. Autre point négatif : le café du matin, qui nous avait été présenté comme inclus, n’était tout simplement pas offert ce jour-là. La réceptionniste nous a répondu, sans chercher à nous accommoder, que ce n’était pas obligatoire. Aucun geste, aucune alternative proposée. Le seul vrai point positif : une belle vue mer et un bon emplacement. Mais cela ne suffit pas à compenser un service client aussi peu attentif et un problème d’hygiène aussi important. L’hôtel aurait tout à gagner à former son personnel à être plus courtois et à mieux gérer ce genre de situations.
Séjour décevant – Problèmes majeurs non pris au sérieux J’ai séjourné dans cet hôtel récemment et, malheureusement, le service a été la principale source de déception. Dès notre arrivée, nous avons constaté une infestation de fourmis dans tout l’établissement; dans la chambre, sur nos bagages, et même dans une boisson laissée seulement deux minutes sur la table. On nous a remis un petit vaporisateur pour gérer la situation nous-mêmes, mais cela n’a évidemment pas suffi. Nous avons aussi vu du personnel vaporiser ponctuellement, sans réelle solution à long terme. L’hôtel aurait besoin d’une fumigation complète, pas de traitements ponctuels. Nous avons tenté de régler la situation sur place de manière calme et respectueuse, et nous avons même demandé une compensation partielle compte tenu des désagréments vécus. Cela a été refusé. Autre point négatif : le café du matin, qui nous avait été présenté comme inclus, n’était tout simplement pas offert ce jour-là. La réceptionniste nous a répondu, sans chercher à nous accommoder, que ce n’était pas obligatoire. Aucun geste, aucune alternative proposée. Le seul vrai point positif : une belle vue mer et un bon emplacement. Mais cela ne suffit pas à compenser un service client aussi peu attentif et un problème d’hygiène aussi important. L’hôtel aurait tout à gagner à former son personnel à être plus courtois et à mieux gérer ce genre de situations.
6
Tracy
20 févr. 2025
·
A séjourné 3 nuits
The property is in a great location for shopping and dining options and is right on the beach. We enjoyed the pool and palapas right outside, and easily walked to a wide variety of restaurants. A large grocery store is just across the street. We had a good sized balcony, looking out to the ocean, but two of the three chairs need replacing due to the material on the seats being ripped through. The balconies on either side are divided by half walls, so limited privacy. I asked three times prior to arriving if rooms have refrigerators, I was told, “No”, yet we did have a refrigerator in the room, which is very useful. There are very few outlets and they are not very accessible, they did not work well with our charging blocks or hair dryer. The three TV remotes did not work. Lighting in the bathroom was not good for “getting ready”, no Kleenex are provided, and they ask that you put bathroom tissue in garbage instead of flushing it. The door to our unit appeared to have been kicked in at some point leaving a large gap at the bottom, there is just a simple door lock, with no additional locking mechanisms as seen in US. This place has great potential, just needs a little work. As things were I would rate 6-7, with some minor, but important improvements, it could be 9-10 for comparably priced places. No elevator if that’s a concern.
The property is in a great location for shopping and dining options and is right on the beach. We enjoyed the pool and palapas right outside, and easily walked to a wide variety of restaurants. A large grocery store is just across the street. We had a good sized balcony, looking out to the ocean, but two of the three chairs need replacing due to the material on the seats being ripped through. The balconies on either side are divided by half walls, so limited privacy. I asked three times prior to arriving if rooms have refrigerators, I was told, “No”, yet we did have a refrigerator in the room, which is very useful. There are very few outlets and they are not very accessible, they did not work well with our charging blocks or hair dryer. The three TV remotes did not work. Lighting in the bathroom was not good for “getting ready”, no Kleenex are provided, and they ask that you put bathroom tissue in garbage instead of flushing it. The door to our unit appeared to have been kicked in at some point leaving a large gap at the bottom, there is just a simple door lock, with no additional locking mechanisms as seen in US. This place has great potential, just needs a little work. As things were I would rate 6-7, with some minor, but important improvements, it could be 9-10 for comparably priced places. No elevator if that’s a concern.
10
Flor
31 mars 2024
·
A séjourné 9 nuits
Clean and attentive staff.
Clean and attentive staff.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont basiques et datées, mais beaucoup sont spacieuses et disposent de balcons ou de terrasses avec une belle vue sur la mer. Les lits sont très fermes, les équipements varient selon la chambre (par exemple, réfrigérateurs, sèche-cheveux) et le bruit d'une discothèque à proximité affecte certaines chambres.
Avis de voyageur à ce sujet
8
Shellie
22 janv. 2026
·
A séjourné 5 nuits
Beautiful views
Beautiful views
6
Lily
7 janv. 2026
·
A séjourné 7 nuits
The location is great with access to the beach and proximity to downtown. However; the rooms are very basic, only come with 2 towels. The beds are about full sized and pretty hard. If you are unbothered by a very basic room with limited comfort; this is a great fit.
The location is great with access to the beach and proximity to downtown. However; the rooms are very basic, only come with 2 towels. The beds are about full sized and pretty hard. If you are unbothered by a very basic room with limited comfort; this is a great fit.
8
Alma
2 sept. 2025
·
A séjourné 4 nuits
We stayed at Hacienda for 5 days recently. The location is great - you can walk to the Centro and to many restaurants and shops. The beds were pretty hard / not comfortable. The beach was nice and clean. Plenty of seats and shade. Overall we would stay here again.
We stayed at Hacienda for 5 days recently. The location is great - you can walk to the Centro and to many restaurants and shops. The beds were pretty hard / not comfortable. The beach was nice and clean. Plenty of seats and shade. Overall we would stay here again.
6
Emily
5 juil. 2024
·
A séjourné 1 nuit
We are 2 friends in our mid/late 30s that stayed for one night. PROS: Close to great restaurant options. Close to a huge modern supermarket with AC. The pool is very chill, with loungers, immediately next to the beach. Great view from the room of the sea. The restaurant beneath looks good although we did not eat there. Very chill area, sleepy beach town vibes. CONS/TO CONSIDER: Staff felt a little disinterested with answering our questions in general. Did not help us with booking a taxi in the morning, told to walk until we found one. We were on the 3rd floor, no elevator all stairs for those with luggage of mobility issues to keep in mind. Room floor made our socks dirty with sand and dirt. Shower water pressure very low, bathroom window did not lock. Door to the room felt very flimsy, as though the lock had been broken and repaired poorly with a screw in the wood, very wobbly and felt a bit insecure. Loud noise from other guests. Not a lot of privacy on the balconies. The AC and ceiling fan were both very weak. Towels and sheets were stained. Pillows uncomfortable, could do with replacing.
We are 2 friends in our mid/late 30s that stayed for one night. PROS: Close to great restaurant options. Close to a huge modern supermarket with AC. The pool is very chill, with loungers, immediately next to the beach. Great view from the room of the sea. The restaurant beneath looks good although we did not eat there. Very chill area, sleepy beach town vibes. CONS/TO CONSIDER: Staff felt a little disinterested with answering our questions in general. Did not help us with booking a taxi in the morning, told to walk until we found one. We were on the 3rd floor, no elevator all stairs for those with luggage of mobility issues to keep in mind. Room floor made our socks dirty with sand and dirt. Shower water pressure very low, bathroom window did not lock. Door to the room felt very flimsy, as though the lock had been broken and repaired poorly with a screw in the wood, very wobbly and felt a bit insecure. Loud noise from other guests. Not a lot of privacy on the balconies. The AC and ceiling fan were both very weak. Towels and sheets were stained. Pillows uncomfortable, could do with replacing.
8
Stephanie
27 févr. 2025
·
A séjourné 2 nuits
Loved the view of the beach from our room. It was just a basic room but was clean and was perfect for us. The pool looked like it needed a good cleaning but we didn't plan on using it. The only way to the 3rd floor rooms is a thin staircase and it was difficult to bring luggage up. If you have a hard time with stairs it might be best to request a floor level. I would stay here again.
Loved the view of the beach from our room. It was just a basic room but was clean and was perfect for us. The pool looked like it needed a good cleaning but we didn't plan on using it. The only way to the 3rd floor rooms is a thin staircase and it was difficult to bring luggage up. If you have a hard time with stairs it might be best to request a floor level. I would stay here again.
10
Trevor
20 déc. 2024
·
A séjourné 4 nuits
Traveled to Cancun-Puerto Morelos with my family including a child. The location is excellent, very walkable, across the street from a grocery store and plentiful dining options. The facilities need repair, our door to room 303 had a big crack with a gap you could see through. I was tempted to fix it myself with wood filler, but settled with covering the crack with a cushion when we were inside. There’s a water pressure problem, but this might be related to the area rather than just the hotel. I’m Mexican so I had no trouble communicating in Spanish and had an idea of what to expect. The pool got dirty 1 day but was cleaned quickly and ready the next day. The quick and easy access to the beach cannot be beat. Wish the complimentary coffee service lasted till 10am, it was usually gone by 8am. My family and I enjoyed our 4 night stay and would definitely return.
Traveled to Cancun-Puerto Morelos with my family including a child. The location is excellent, very walkable, across the street from a grocery store and plentiful dining options. The facilities need repair, our door to room 303 had a big crack with a gap you could see through. I was tempted to fix it myself with wood filler, but settled with covering the crack with a cushion when we were inside. There’s a water pressure problem, but this might be related to the area rather than just the hotel. I’m Mexican so I had no trouble communicating in Spanish and had an idea of what to expect. The pool got dirty 1 day but was cleaned quickly and ready the next day. The quick and easy access to the beach cannot be beat. Wish the complimentary coffee service lasted till 10am, it was usually gone by 8am. My family and I enjoyed our 4 night stay and would definitely return.
6
Arianna
15 déc. 2025
·
A séjourné 4 nuits
The hotel rooms were quite run down.
The hotel rooms were quite run down.
8
Rubi I
5 nov. 2025
·
A séjourné 3 nuits
Pros: you get nice beach views no matter what room you’re in. The ground floor (no balcony) option you get direct access to the pool and the steps to beach are also right outside your door. The hotel is on the quieter side of town. Right on the edge of everything else which I personally enjoyed. I love my quietness. They have a good restaurant connected to it and also option for snorkeling/diving and other things connected to the hotel. So Everything you need is there. Also, free coffee every morning for guests. Cons: No elevators. Stairs only, they are narrow. Sheets are super thin. I was cold most nights but I brought socks thank goodness! No microwave. I got take home food twice and couldn’t warm it up. The inside isn’t the best, definitely don’t book if you’re looking for luxury. I’d book again due to the views and the side of town it’s on. I love it. Employees are all excellent! Super helpful and kind staff!
Pros: you get nice beach views no matter what room you’re in. The ground floor (no balcony) option you get direct access to the pool and the steps to beach are also right outside your door. The hotel is on the quieter side of town. Right on the edge of everything else which I personally enjoyed. I love my quietness. They have a good restaurant connected to it and also option for snorkeling/diving and other things connected to the hotel. So Everything you need is there. Also, free coffee every morning for guests. Cons: No elevators. Stairs only, they are narrow. Sheets are super thin. I was cold most nights but I brought socks thank goodness! No microwave. I got take home food twice and couldn’t warm it up. The inside isn’t the best, definitely don’t book if you’re looking for luxury. I’d book again due to the views and the side of town it’s on. I love it. Employees are all excellent! Super helpful and kind staff!
10
Julia
1 déc. 2025
·
A séjourné 7 nuits
The view from the room!
The view from the room!
8
Gary
8 nov. 2024
·
A séjourné 1 nuit
Basic room on the beach. Bed was hard. For the first time we had a fridge in the room which was great. Not sure if they all have them. We were in 108 which had a renovated front area with metal shelves instead of the big wooden doors in others. Ground floor rooms have a covered patio so you can sit outside in the rain or daytime sun. Beach sand is very nice for walking and you can go north for an hour. Grocery store across street is good.
Basic room on the beach. Bed was hard. For the first time we had a fridge in the room which was great. Not sure if they all have them. We were in 108 which had a renovated front area with metal shelves instead of the big wooden doors in others. Ground floor rooms have a covered patio so you can sit outside in the rain or daytime sun. Beach sand is very nice for walking and you can go north for an hour. Grocery store across street is good.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est généralement amical, accommodant et réactif. Cependant, plusieurs clients ont signalé des interactions désagréables ou impolies à la réception et des politiques inflexibles concernant des questions telles que le départ tardif ou les annulations.
Avis de voyageur à ce sujet
10
Laynet
4 févr. 2026
·
A séjourné 1 nuit
Everyone was very nice and helpful
Everyone was very nice and helpful
6
Shelly
29 janv. 2025
·
A séjourné 1 nuit
The front staff were not friendly or accommodating at check in. We had very slow service at the restaurant one day and so we left. The hotel is good enough for the price and ocean front, very convenient for walking. The pool water was dirty looking. Everything else was fine, I’d still stay here again for a short amount of time.
The front staff were not friendly or accommodating at check in. We had very slow service at the restaurant one day and so we left. The hotel is good enough for the price and ocean front, very convenient for walking. The pool water was dirty looking. Everything else was fine, I’d still stay here again for a short amount of time.
8
Lisa
3 mai 2025
·
A séjourné 1 nuit
The area was great - short walk to central attractions, restaurants and shopping, it was handy to have the restaurant on-site (although pricey and limited healthy options), ocean view was beautiful, beach was very nice but a bit narrow and busy with boats. Pool rather small but pretty. Luggage storage was not secure or spacious (could only leave luggage at the front desk), there was no convenience room to change or shower before check-in or after check-out. Room was lacking hair dryer, conditoner, lotion, coffee maker, drinking water. Bathroom fixtures were dated and edges not perfectly clean. The on-site dive shop staff were very nice but the coordination for an off-site cenote tour was a disaster. The front desk staff was not very helpful or knowledgeable (about tours or the airport/departure tax process). We had a difficult time getting a late check-out to accommodate a tour return time booked through the hotel. Overall, the value of the location and cleanliness of the room was well worth the price but we will look for somewhere else if we return.
The area was great - short walk to central attractions, restaurants and shopping, it was handy to have the restaurant on-site (although pricey and limited healthy options), ocean view was beautiful, beach was very nice but a bit narrow and busy with boats. Pool rather small but pretty. Luggage storage was not secure or spacious (could only leave luggage at the front desk), there was no convenience room to change or shower before check-in or after check-out. Room was lacking hair dryer, conditoner, lotion, coffee maker, drinking water. Bathroom fixtures were dated and edges not perfectly clean. The on-site dive shop staff were very nice but the coordination for an off-site cenote tour was a disaster. The front desk staff was not very helpful or knowledgeable (about tours or the airport/departure tax process). We had a difficult time getting a late check-out to accommodate a tour return time booked through the hotel. Overall, the value of the location and cleanliness of the room was well worth the price but we will look for somewhere else if we return.
4
Tammy
11 janv. 2025
·
A séjourné 7 nuits
We have been here 4 times and will not be returning. Pros: the beachfront was well taken care of. The restaurant inside the hotel was excellent. Food and service 5 stars. Cons: the front desk staff and the actual manager just sit there with their heads down on their phones. The manager of the site was particularly unpleasant. We were there 7 days. We had no hand soap in our bathroom for 3 days. They didn’t ever replace the dirty cups in the room. I had to bring them to the front desk. The “free” coffee for the guests that is available at 6am is gone very quickly. Mostly due to their own staff drinking it. When it was supposed to be for the guests. It was usually gone by 8:30am. So if you want any get it early. Now towels require a cash deposit of $400 pesos for 2 towels. The quality of the hotel and arrive is very poor. We had an issue with our room and the bed was as hard a rock. I would never stay here again. We literally woke up in pain every day. And I love a hard bed. But this was terrible.
We have been here 4 times and will not be returning. Pros: the beachfront was well taken care of. The restaurant inside the hotel was excellent. Food and service 5 stars. Cons: the front desk staff and the actual manager just sit there with their heads down on their phones. The manager of the site was particularly unpleasant. We were there 7 days. We had no hand soap in our bathroom for 3 days. They didn’t ever replace the dirty cups in the room. I had to bring them to the front desk. The “free” coffee for the guests that is available at 6am is gone very quickly. Mostly due to their own staff drinking it. When it was supposed to be for the guests. It was usually gone by 8:30am. So if you want any get it early. Now towels require a cash deposit of $400 pesos for 2 towels. The quality of the hotel and arrive is very poor. We had an issue with our room and the bed was as hard a rock. I would never stay here again. We literally woke up in pain every day. And I love a hard bed. But this was terrible.
4
Shawnna
18 févr. 2026
·
A séjourné 1 nuit
The front desk personnel was rude.
The front desk personnel was rude.
10
Robert
23 sept. 2025
·
A séjourné 7 nuits
Beautiful hotel with wonderful staff in an interesting walkable location.
Beautiful hotel with wonderful staff in an interesting walkable location.
10
john
5 janv. 2026
·
A séjourné 5 nuits
Staff were very responsive.
Staff were very responsive.
10
Philip
3 févr. 2025
·
A séjourné 7 nuits
In terms of value for money this is an amazing hotel. The location is phenomenal both in proximity to the ocean and to the core of Puerto Morelos. To be fair the hotel is not the newest or the fanciest, but it is the best. When there was a question or concern staff were prompt and professional. Doria dealt with a few issues for me very quickly and with a smile. I had friends pass by and they immediately booked a room for their company. Yes there are things that aren't perfect, but I chose to look at the bigger picture, which is right in front of your balcony. Disfruta!
In terms of value for money this is an amazing hotel. The location is phenomenal both in proximity to the ocean and to the core of Puerto Morelos. To be fair the hotel is not the newest or the fanciest, but it is the best. When there was a question or concern staff were prompt and professional. Doria dealt with a few issues for me very quickly and with a smile. I had friends pass by and they immediately booked a room for their company. Yes there are things that aren't perfect, but I chose to look at the bigger picture, which is right in front of your balcony. Disfruta!
6
Jennifer
22 avr. 2025
·
A séjourné 2 nuits
A bit run down, we always had to shut our front door twice to make sure it would shut locked. We checked in with the front clerk early and right before we got into the room a few hrs later he said that my husband and I owed seven dollars to a Eco tax that he never said anything about it when I checked in. we were staying with two other couples and they never had to pay the Eco tax. We all booked through Expedia and he was telling me that they didn’t have to pay because they booked through Expedia. So did I! I felt it was a bit of a small shake down for a few bucks in his pocket. Great location in town though.
A bit run down, we always had to shut our front door twice to make sure it would shut locked. We checked in with the front clerk early and right before we got into the room a few hrs later he said that my husband and I owed seven dollars to a Eco tax that he never said anything about it when I checked in. we were staying with two other couples and they never had to pay the Eco tax. We all booked through Expedia and he was telling me that they didn’t have to pay because they booked through Expedia. So did I! I felt it was a bit of a small shake down for a few bucks in his pocket. Great location in town though.
2
Salvador
18 janv. 2023
·
Be very careful if you are planning to book in this hotel: they won't have any consideration: Do you need a late check out? Sorry, we will charge you. Do you ask for a room change (a nearby bar noise by night is unbereable), sorry, we can not. It is a pitty, the location is perfect, the manager doesn't care what you want or need.
Be very careful if you are planning to book in this hotel: they won't have any consideration: Do you need a late check out? Sorry, we will charge you. Do you ask for a room change (a nearby bar noise by night is unbereable), sorry, we can not. It is a pitty, the location is perfect, the manager doesn't care what you want or need.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement en bord de mer, à quelques pas de la place de la ville, des boutiques et d'un supermarché de l'autre côté de la rue. Une discothèque à proximité diffuse souvent de la musique très forte tard dans la nuit.
Avis de voyageur à ce sujet
10
Juan
26 janv. 2026
·
A séjourné 5 nuits
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
4
Dennis
14 févr. 2023
·
A séjourné 5 nuits
Hacienda Morelos has been our preferred hotel in Puerto Morelos for the past 20 years. The hotel has been renovated extensively over that time and is quite comfortable and stylish. The location is excellent being directly on the beach, across the street from a major grocery store, within short walking distances to some great restaurants, and a spectacular view from the balcony overlooking the ocean. The working staff have always been very friendly and helpful during our stays there. Unfortunately, our last visit was less than pleasant as there has since been established directly across the street, an open air disco bar which plays extremely loud music throughout the evening and well into the early morning hours. If you value a quiet evening reading in your room or getting an early night’s sleep, I imagine this will be an unnerving problem for many people. It’s a nice hotel, but if you cannot get a decent night’s rest, then what’s the point. Sadly I would say it is unlikely we would book here again.
Hacienda Morelos has been our preferred hotel in Puerto Morelos for the past 20 years. The hotel has been renovated extensively over that time and is quite comfortable and stylish. The location is excellent being directly on the beach, across the street from a major grocery store, within short walking distances to some great restaurants, and a spectacular view from the balcony overlooking the ocean. The working staff have always been very friendly and helpful during our stays there. Unfortunately, our last visit was less than pleasant as there has since been established directly across the street, an open air disco bar which plays extremely loud music throughout the evening and well into the early morning hours. If you value a quiet evening reading in your room or getting an early night’s sleep, I imagine this will be an unnerving problem for many people. It’s a nice hotel, but if you cannot get a decent night’s rest, then what’s the point. Sadly I would say it is unlikely we would book here again.
6
Ellen
13 févr. 2023
·
A séjourné 3 nuits
The property was wonderful in that it was located right on the beach BUT at night, the bar across the street was so so loud with their 80s music until 2 am every evening. Even earplugs couldn't mask the noise. So unfortunate for the hotel owners.
The property was wonderful in that it was located right on the beach BUT at night, the bar across the street was so so loud with their 80s music until 2 am every evening. Even earplugs couldn't mask the noise. So unfortunate for the hotel owners.
8
Vere
9 févr. 2023
·
A séjourné 8 nuits
Great location for downtown! Room patio was great! Disco across the street made it hard to sleep until after 2 am.
Great location for downtown! Room patio was great! Disco across the street made it hard to sleep until after 2 am.
10
Christophe
24 avr. 2024
·
A séjourné 10 nuits
Ravis de notre séjour. L'hôtel est idéalement situé, au coeur du petit village de Puerto Morelos, alternative rêvé à l'usine touristique de Cancun. Depuis Puerto Morelos, vous pouvez accéder dans un délai de transport raisonnable aux villes de Tulum, Playa Del Carmen ou Cancun.
Ravis de notre séjour. L'hôtel est idéalement situé, au coeur du petit village de Puerto Morelos, alternative rêvé à l'usine touristique de Cancun. Depuis Puerto Morelos, vous pouvez accéder dans un délai de transport raisonnable aux villes de Tulum, Playa Del Carmen ou Cancun.
8
Benny
28 déc. 2024
·
A séjourné 4 nuits
really close to food shopping easy beach access all rooms face the beach
really close to food shopping easy beach access all rooms face the beach
8
Megan
16 mars 2023
·
A séjourné 1 nuit
This hotel is located in the best spot in Puerto Morelos with beachfront access and a pool overlooking the ocean. The rooms were clean and the food was great. It was a breeze stepping out of the hotel's entrance and walking around the town square.
This hotel is located in the best spot in Puerto Morelos with beachfront access and a pool overlooking the ocean. The rooms were clean and the food was great. It was a breeze stepping out of the hotel's entrance and walking around the town square.
10
Steven
12 janv. 2023
·
A séjourné 19 364 nuits
This property is a gem! It's conveniently located in a central area of Puerto Morelos beach town. You can find just about anything you need within a few blocks, restaurants, bars, shopping, parks, street vendors, taxis, grocery, ATM, currency exchange, tours, etc. The staff is incredibly friendly and helpful. The beach at the hotel is nice and most times you have it to yourself. I would pay the extra $10 for the premium rooms which are also on a quieter part of the property. The cheaper rooms are across the street from an All 80's bar that plays loud music until 2-3am and we heard other guests complain from the noise. If this hotel did a few updates such as comfier mattresses and some cosmetic updates it could easily charge a couple hundred dollars a night more for this location. For anyone looking for a beach town that's quieter, less busy, and friendlier than Cancun and Playa Del Carmen, this is it.
This property is a gem! It's conveniently located in a central area of Puerto Morelos beach town. You can find just about anything you need within a few blocks, restaurants, bars, shopping, parks, street vendors, taxis, grocery, ATM, currency exchange, tours, etc. The staff is incredibly friendly and helpful. The beach at the hotel is nice and most times you have it to yourself. I would pay the extra $10 for the premium rooms which are also on a quieter part of the property. The cheaper rooms are across the street from an All 80's bar that plays loud music until 2-3am and we heard other guests complain from the noise. If this hotel did a few updates such as comfier mattresses and some cosmetic updates it could easily charge a couple hundred dollars a night more for this location. For anyone looking for a beach town that's quieter, less busy, and friendlier than Cancun and Playa Del Carmen, this is it.
10
RAFAEL DE JESUS
22 janv. 2026
·
A séjourné 4 nuits
Habitación amplia y limpia, y lo mejor de todo la ubicación del cuarto a unos pasos de la playa
Habitación amplia y limpia, y lo mejor de todo la ubicación del cuarto a unos pasos de la playa
8
Jo
10 mars 2025
·
A séjourné 4 nuits
Very nice hotel. The location is great and every room has a fridge. There is a great grocery across the street so we bought sandwich fixings, water, snacks, etc. Beds are very firm, but that was ok with us. No hairdryer, bar soap or washcloths, but knowing that in advance, we brought our own. Very nice pool and beach area and the restaurant is very good.
Very nice hotel. The location is great and every room has a fridge. There is a great grocery across the street so we bought sandwich fixings, water, snacks, etc. Beds are very firm, but that was ok with us. No hairdryer, bar soap or washcloths, but knowing that in advance, we brought our own. Very nice pool and beach area and the restaurant is very good.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le restaurant Muelle Once sur place est largement plébiscité pour sa cuisine savoureuse et son ambiance en bord de mer, et certains mentionnent le café du matin offert. Quelques-uns notent des prix plus élevés, un service parfois lent ou des fermetures temporaires.
Avis de voyageur à ce sujet
10
Timothy
12 juin 2025
·
A séjourné 11 nuits
The restaurant was outstanding.
The restaurant was outstanding.
10
Christy
22 août 2025
·
A séjourné 7 nuits
The staff was very friendly and helpful, and the hotel was in a great location. The beach area was well kept, and the pool was always clean. The restaurant food was great and so was the staff.
The staff was very friendly and helpful, and the hotel was in a great location. The beach area was well kept, and the pool was always clean. The restaurant food was great and so was the staff.
10
Stephanie
22 sept. 2025
·
A séjourné 7 nuits
We have been to Puerto Morelos 5 times and have stayed here every time. The staff is SO nice. The hotel is a little older, its not one of the fancy resorts but it is ON the beach. Across from the grocery store and within walking distance of anything you could need. Muelle Once is the restaurant there and it is DELICIOUS. Have the pancakes!!! Absolutely recommend Hacienda Morelos 200%
We have been to Puerto Morelos 5 times and have stayed here every time. The staff is SO nice. The hotel is a little older, its not one of the fancy resorts but it is ON the beach. Across from the grocery store and within walking distance of anything you could need. Muelle Once is the restaurant there and it is DELICIOUS. Have the pancakes!!! Absolutely recommend Hacienda Morelos 200%
8
Lucy
16 août 2025
·
A séjourné 1 nuit
Great location. Pool was nice and the hotel is on the beach. Its not a 5 star hotel but good in comparison to what's around.
Great location. Pool was nice and the hotel is on the beach. Its not a 5 star hotel but good in comparison to what's around.
8
Svetlana
25 avr. 2025
·
A séjourné 1 nuit
We stayed one night at this charming hotel by the pier of Puerto Morelos. The ocean view is breathtaking and location is convenient. The staff here is incredibly friendly and accommodating. We had a wonderful dinner at the restaurant downstairs.
We stayed one night at this charming hotel by the pier of Puerto Morelos. The ocean view is breathtaking and location is convenient. The staff here is incredibly friendly and accommodating. We had a wonderful dinner at the restaurant downstairs.
8
Lisa
3 mai 2025
·
A séjourné 1 nuit
The area was great - short walk to central attractions, restaurants and shopping, it was handy to have the restaurant on-site (although pricey and limited healthy options), ocean view was beautiful, beach was very nice but a bit narrow and busy with boats. Pool rather small but pretty. Luggage storage was not secure or spacious (could only leave luggage at the front desk), there was no convenience room to change or shower before check-in or after check-out. Room was lacking hair dryer, conditoner, lotion, coffee maker, drinking water. Bathroom fixtures were dated and edges not perfectly clean. The on-site dive shop staff were very nice but the coordination for an off-site cenote tour was a disaster. The front desk staff was not very helpful or knowledgeable (about tours or the airport/departure tax process). We had a difficult time getting a late check-out to accommodate a tour return time booked through the hotel. Overall, the value of the location and cleanliness of the room was well worth the price but we will look for somewhere else if we return.
The area was great - short walk to central attractions, restaurants and shopping, it was handy to have the restaurant on-site (although pricey and limited healthy options), ocean view was beautiful, beach was very nice but a bit narrow and busy with boats. Pool rather small but pretty. Luggage storage was not secure or spacious (could only leave luggage at the front desk), there was no convenience room to change or shower before check-in or after check-out. Room was lacking hair dryer, conditoner, lotion, coffee maker, drinking water. Bathroom fixtures were dated and edges not perfectly clean. The on-site dive shop staff were very nice but the coordination for an off-site cenote tour was a disaster. The front desk staff was not very helpful or knowledgeable (about tours or the airport/departure tax process). We had a difficult time getting a late check-out to accommodate a tour return time booked through the hotel. Overall, the value of the location and cleanliness of the room was well worth the price but we will look for somewhere else if we return.
10
Debra
14 mars 2025
·
A séjourné 2 nuits
Great hotel with wonderful views of the ocean from your balcony. Staff is pleasant and helpful. There is a on site restaurant with wonderful food and complementary morning coffee. The pool and beachfront have loungers and wait staff in the afternoons. This is our home when we come to Puerto Morelos!
Great hotel with wonderful views of the ocean from your balcony. Staff is pleasant and helpful. There is a on site restaurant with wonderful food and complementary morning coffee. The pool and beachfront have loungers and wait staff in the afternoons. This is our home when we come to Puerto Morelos!
10
Carie
27 juil. 2025
·
A séjourné 4 nuits
Very quiet hotel with laid back vibe. Lots of shopping and food options near by. Nice beach area. Restaurant at hotel had great food and service.
Very quiet hotel with laid back vibe. Lots of shopping and food options near by. Nice beach area. Restaurant at hotel had great food and service.
10
Ivette
9 juil. 2025
·
A séjourné 3 nuits
My husband and I just left Hotel Hacienda. We have nothing but great things to say about this hotel. It has a beautiful ocean front view and the location is walking distance to pretty much everything. We can't wait to go back. We also enjoyed eating at the restaurant that's attached to the hotel called Muelle Once. They have the most delicious food and the service was excellent.
My husband and I just left Hotel Hacienda. We have nothing but great things to say about this hotel. It has a beautiful ocean front view and the location is walking distance to pretty much everything. We can't wait to go back. We also enjoyed eating at the restaurant that's attached to the hotel called Muelle Once. They have the most delicious food and the service was excellent.
4
Michael
4 mars 2025
·
A séjourné 2 nuits
They had a fire in the restaurant, so we were not able to eat there, and we love Muelle Once. There was no water in the rooms, so we had to go to lobby to get water to brush teeth and take Dr. prescribed meds and stay hydrated. a light was out going to our third floor. Where taxis drop you off is dirty and uninviting with extra supplies stored outside. No sign to the lobby, so we walked where it could be. On a good note, the mattresses and air conditioning were excellent. The staff were quite friendly. It is not a 3 Star--maybe that rating is only because of their excellent, consistent restaurant, Muelle Once. During our stay, we were not able to eat there due to fire. I did like that they took care of restaurant staff. They were paid anyway, and food was catered for them. The location is wonderful, on the beach, and it had a wonderful pool, and one got used to it being cold.
They had a fire in the restaurant, so we were not able to eat there, and we love Muelle Once. There was no water in the rooms, so we had to go to lobby to get water to brush teeth and take Dr. prescribed meds and stay hydrated. a light was out going to our third floor. Where taxis drop you off is dirty and uninviting with extra supplies stored outside. No sign to the lobby, so we walked where it could be. On a good note, the mattresses and air conditioning were excellent. The staff were quite friendly. It is not a 3 Star--maybe that rating is only because of their excellent, consistent restaurant, Muelle Once. During our stay, we were not able to eat there due to fire. I did like that they took care of restaurant staff. They were paid anyway, and food was catered for them. The location is wonderful, on the beach, and it had a wonderful pool, and one got used to it being cold.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
aurelie
23 juil. 2026
·
A séjourné 1 nuit
Très bien placé sur la page et dans le village
Très bien placé sur la page et dans le village
8
Nicolas
22 juil. 2026
·
A séjourné 1 nuit
Vue sur la plage. Grand balcon.
Vue sur la plage. Grand balcon.
6
Nancy
28 juin 2026
·
A séjourné 7 nuits
J’ai passé un très beau séjour au Hacienda Morelos Beach. J’ai particulièrement apprécié ma chambre avec son magnifique balcon face à la mer. Se réveiller avec cette vue chaque matin était un vrai bonheur. La chambre était toujours très propre grâce au travail remarquable des femmes de ménage. Un grand merci à elles pour leur excellent travail ! Le lit est très ferme, ce qui peut surprendre au début, mais je m’y suis finalement habituée. J’ai eu deux petits problèmes dans ma chambre durant mon séjour, mais je tiens à souligner qu’ils ont été réglés très rapidement, ce qui démontre une bonne réactivité de l’équipe. Merci pour cela. Quelques points pourraient toutefois être améliorés. La piscine semblait avoir besoin d’un peu plus d’entretien et, pas de cafetière à la chambre, j’avais prévue le coup! à la réception, je ne me suis pas toujours sentie accueillie. J’ai souvent eu l’impression que le personnel était davantage occupé sur son téléphone et les salutations ou le sourire étaient parfois absents. Malgré cela, l’emplacement est exceptionnel et j’ai passé un excellent séjour. Avec un accueil un peu plus chaleureux, l’expérience serait presque parfaite.
J’ai passé un très beau séjour au Hacienda Morelos Beach. J’ai particulièrement apprécié ma chambre avec son magnifique balcon face à la mer. Se réveiller avec cette vue chaque matin était un vrai bonheur. La chambre était toujours très propre grâce au travail remarquable des femmes de ménage. Un grand merci à elles pour leur excellent travail ! Le lit est très ferme, ce qui peut surprendre au début, mais je m’y suis finalement habituée. J’ai eu deux petits problèmes dans ma chambre durant mon séjour, mais je tiens à souligner qu’ils ont été réglés très rapidement, ce qui démontre une bonne réactivité de l’équipe. Merci pour cela. Quelques points pourraient toutefois être améliorés. La piscine semblait avoir besoin d’un peu plus d’entretien et, pas de cafetière à la chambre, j’avais prévue le coup! à la réception, je ne me suis pas toujours sentie accueillie. J’ai souvent eu l’impression que le personnel était davantage occupé sur son téléphone et les salutations ou le sourire étaient parfois absents. Malgré cela, l’emplacement est exceptionnel et j’ai passé un excellent séjour. Avec un accueil un peu plus chaleureux, l’expérience serait presque parfaite.
6
Michael
28 juin 2026
·
A séjourné 1 nuit
Malheureusement remplie de sargasse aucune accès a la mer
Malheureusement remplie de sargasse aucune accès a la mer
10
CEDRIC
1 mars 2026
·
A séjourné 1 nuit
Très bien et superbe emplacement. Une vue incroyable.
Très bien et superbe emplacement. Une vue incroyable.
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-15: 110.36672434085082USD
- 2026-10-16: 75.17528276963806USD
- 2026-10-17: 77.16993274993895USD
- 2026-10-18: 112.91682780891418USD
- 2026-10-19: NO DATA
- 2026-10-20: 102.218662USD
- 2026-10-21: 92.99151295085143USD
- 2026-10-22: 110.26136523358153USD
- 2026-10-23: 110.27293468167113USD
- 2026-10-24: 94.20966442518615USD
- 2026-10-25: 77.05818902131652USD
- 2026-10-26: 79.71537415892028USD
- 2026-10-27: 77.05818902131652USD
- 2026-10-28: 79.19465472531127USD
- 2026-10-29: 77.05818902131652USD
- 2026-10-30: 75.17528276963806USD
- 2026-10-31: 75.17528276963806USD
- 2026-11-01: 108.24238513244627USD
- 2026-11-02: 120.2804558594055USD
- 2026-11-03: 108.24238513244627USD
- 2026-11-04: 110.26710710781859USD
- 2026-11-05: 120.2804558594055USD
- 2026-11-06: 108.24238513244627USD
- 2026-11-07: 106.28716554522704USD
- 2026-11-08: 147.87168702163694USD
- 2026-11-09: 148.1554555884094USD
- 2026-11-10: 107.25006928482054USD
- 2026-11-11: 90.21033760957336USD
- 2026-11-12: 89.02878844100951USD
- 2026-11-13: 90.34408899945068USD
- 2026-11-14: 90.21033760957336USD
- 2026-11-15: 90.21033760957336USD
- 2026-11-16: 90.34408899945068USD
- 2026-11-17: 91.20265345719909USD
- 2026-11-18: 93.00126556709289USD
- 2026-11-19: 91.20265345719909USD
- 2026-11-20: 91.20265345719909USD
- 2026-11-21: 90.21033760957336USD
- 2026-11-22: 107.25006928482054USD
- 2026-11-23: 90.21033760957336USD
- 2026-11-24: 89.85132478041076USD
- 2026-11-25: 119.28814001177977USD
- 2026-11-26: 103.62998040762328USD
- 2026-11-27: 116.91588038575743USD
- 2026-11-28: 89.02878844100951USD
- 2026-11-29: 119.28814001177977USD
- 2026-11-30: 90.21033760957336USD
- 2026-12-01: 107.25006928482054USD
- 2026-12-02: 105.25541930451965USD
- 2026-12-03: 110.58785505867003USD
- 2026-12-04: 105.25541930451965USD
- 2026-12-05: 105.25541930451965USD
- 2026-12-06: 90.21033760957336USD
- 2026-12-07: 96.39877540296935USD
- 2026-12-08: 123.54554264944457USD
- 2026-12-09: 90.21033760957336USD
- 2026-12-10: 92.21501444488524USD
- 2026-12-11: 90.21033760957336USD
- 2026-12-12: 90.21033760957336USD
- 2026-12-13: 104.24305831683348USD
- 2026-12-14: 85.1986498062744USD
- 2026-12-15: 93.75181422949218USD
L'heure d'arrivée commence à 15:00 L'heure d'arrivée se termine à 23:59 L'heure de départ se termine à 12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Animaux non autorisés ;
Services de la réception
Cet établissement propose des transferts depuis l'aéroport (des frais supplémentaires peuvent s'appliquer). Les clients doivent contacter l'établissement avec les détails de leur arrivée avant le voyage, en utilisant les informations de contact figurant sur la confirmation de réservation. Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios, des terrasses qui peuvent ne pas convenir aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Frais de navette aéroport par enfant : MXN 1000 (aller simple) ; Aucun lit bébé disponible Pas de lits pliants/supplémentaires disponibles
Restauration
Savourez un repas satisfaisant au Muelle Once, qui sert les clients du Hacienda Morelos Beach Front Hotel. Terminez votre journée avec une boisson au bar/salon.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Activités
Piscine
Plage privée
Plage (à proximité)
Plongée
Pêche
Canoë
Piscine extérieure
Pool (Seasonal Outdoor)
Terrasse
Services
Organisation d'excursions
Coffre-fort
24-Hour Front Desk
Parking
Parking
Navette aéroport
Parking gratuit
Parking (Limited)
Parking Onsite
Général
Restaurant
Chambres non-fumeurs
Chambre familiale
Beach Sun Loungers
Connexion Internet
Wi-fi gratuit