Hotel Cristallo Relais, Sure Hotel Collection By Best Western

From

$84

/ night

Hotel Cristallo Relais, Sure Hotel Collection By Best Western - Image 1

Hotel Cristallo Relais, Sure Hotel Collection By Best Western - Room

Hotel Cristallo Relais, Sure Hotel Collection By Best Western - Reception

Hotel Cristallo Relais, Sure Hotel Collection By Best Western - Restaurant

Select dates to see prices and availability

From

$84

/ night

About this property

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic ...

Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service

Show all

Location

Via Maremmana Inferiore Km 0,500, Tivoli, Italy

Hadrian's Villa Greek Theater (1.1 miles)

Hadrian's Villa (1.3 miles)

Villa d'Este (2.5 miles)

Terme di Roma - Acque Albule (2.6 miles)

Chiesa di San Pietro alla Carità (2.7 miles)

Tivoli Cathedral (2.7 miles)

More location info

Room options

Standard Room, Multiple Beds

Room details

1 Queen Bed

and

1 Twin Bed

Sleeps 3

237 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 3 Twin Beds

Room details

3× Twin Beds

Sleeps 3

215 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 2 Twin Beds

Room details

2 Twin Beds

Sleeps 2

215 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Family Room, Multiple Beds

Room details

1 Queen Bed

and

1 Bunk Bed

Sleeps 4

323 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

215 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Hotel Cristallo Relais, Sure Hotel Collection By Best Western

7.8

Good

Based on 1,479 verified reviews

Facilities

7.6

Cleanliness

7.9

Rooms

7.7

Service

8.1

Location

7.8

Dining

7.5

Who stays here?

Business

16%

Couple

34%

Family

29%

Group

14%

Solo

raffaele

Jul 2, 2026

Stayed 1 night

Clean modern

Tom

May 18, 2026

Stayed 2 nights

Very outdated rooms, very friendly personel

Emidio

Mar 3, 2026

Stayed 1 night

Margaret

Jan 5, 2026

Stayed 1 night

Serviceable hotel but surrounding area did not offer much in terms of amenities

Philip

Nov 10, 2025

Stayed 2 nights

On reflection, this hotel is supposed to be 3 stars but it’s far from it! Bedrooms and bathrooms are totally not up to modern hospitality standards and the food offerings are very poor! One good part of this hotel is Valentina! She knows how to use her customer service skills!

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Security deposit

EUR 20 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Cristallo Relais, Sure Hotel Collection By Best Western

Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 9:30 AM for a fee of approximately EUR 7 for adults and children.

Does the hotel allow pets?

Yes, pets are allowed with a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is until 11:00 AM. Late check-out is available for a fee of EUR 30, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge of EUR 70 per vehicle, accommodating up to 4 passengers. Guests must contact the hotel with arrival details before travel.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the hotel located in relation to local attractions?

The hotel is located in Tivoli, within a 15-minute drive of Villa d'Este and Roma Est. It is 1.2 km from Hadrian's Villa Greek Theater and 1.4 km from Hadrian's Villa.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available from May to September.

What are the policies for children staying at the hotel?

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Does the hotel provide extra beds or cribs?

Cribs are available for a fee of EUR 10 per day. Advance request is required for availability.

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Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $86	8 $84	9 $84	10
11 $77	12 $77	13 $79	14 $77	15	16 $77	17
18 $79	19 $79	20 $79	21 $79	22 $79	23 $79	24
25	26	27 $107	28 $107	29	30	31 $77

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Breakage deposit: EUR 20 per day

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from May to September.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.

Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Late check-out fee: EUR 30 (subject to availability)
Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $79	3 $76	4 $79	5 $79	6 $79	7
8 $124	9 $98	10 $98	11 $95	12 $105	13 $106	14 $98
15 $100	16 $95	17	18 $105	19 $105	20 $96	21
22 $105	23 $95	24 $95	25 $108	26 $98	27 $95	28
29 $114	30 $96