Name: Galaxy Hotel
Address: Gęsia 22a, Kraków, Poland, Kraków, Lesser Poland Voivodeship, Poland
Rating: 8.65

Guest reviews

8.7

Fabulous

Based on 1,624 verified reviews

Who stays here?

Business

12%

Couple

43%

Family

18%

Group

23%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Guests of Galaxy Hotel describe a clean, comfortable riverside stay with a popular pool and spa and generally varied breakfasts, while noting the location is a 20-30 minute walk from Old Town, with trams and a mall nearby.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jacqueline

Apr 12, 2026

·

Stayed 3 nights

Breakfast plentiful - buffet service. Rooms clean - only small gripe that tea bags not replenished and only 2 provided and no milk! No problem as bar staff happy to give us some milk. Bar and restaurant staff excellent. Swimming pool cold! Lockers provided but would be good to have spinner for costumes? Spa treatments excellent.

8

Ian

Mar 27, 2026

·

Stayed 4 nights

Room was very clean and they left us a welcoming bottle of wine. The only problem we had was the pool was too cold we couldn't use it. Also the fridge wasn't working

10

Zofia

Feb 12, 2026

·

Stayed 5 nights

Breakfast is really good and goes until 10:30, the restaurant opens at 4pm and has nice options All staff was great

10

Peter

Feb 8, 2026

·

Stayed 1 night

Excellent room, friendly reception, nice small pool, good breakfast

8

carol

Jan 7, 2026

·

Stayed 6 nights

Everything was great, the spa, the food, the cleanliness, the staff. My only complaints are that the lifts were a bit slow and that a few people came to breakfast in their pyjamas. I don't think the management should have allowed this in a 4 star hotel. It's not acceptable in any hotel but certainly not a 4 star.

Gęsia 22a, Kraków, Poland

Location

With a stay at Galaxy Hotel, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Oskar Schindler Factory. This family-friendly hotel is 7.3 mi (11.8 km) from Wieliczka Salt Mine and 1.6 mi (2.6 km) from Wawel Castle.

Cracovia Business Center(0.5 miles)

New Jewish Cemetery(0.5 miles)

Galicia Jewish Museum(0.6 miles)

Old Synagogue(0.6 miles)

Jewish Cemetery(0.7 miles)

Tadeusz Pankiewicz’s Pharmacy in Krakow Ghetto(0.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 05:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site. Self-parking is offered at a fee of PLN 60 per day. Please note that parking is limited, and reservations are recommended.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately PLN 50 for adults and PLN 25 for children.

Check-in is from 2:00 PM until 5:30 AM the following day, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available for a fee of PLN 110 per vehicle (one-way). Guests must arrange the transfer by contacting the property 48 hours prior to arrival.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additionally, elevators are available for easy access to different floors.

The hotel is centrally located in Kraków, within a 5-minute drive of Main Market Square and Oskar Schindler Factory. It is 1.6 km from Wawel Castle and 11.8 km from Wieliczka Salt Mine. Public transport options are available nearby.

Yes, the hotel features an indoor swimming pool, which is operational from 8:00 AM to 10:00 PM. Please note that the pool will be closed seasonally from January 13 to January 26.

Children are welcome at the hotel. One child aged 6 years or younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Galaxy Hotel

Amenities

Property description

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