Holiday Inn Hermosillo

Many reviews note ongoing renovations affecting common areas and amenities, with temporary setups and occasional closures (including the pool) or reduced restaurant capacity. Some guests say the hotel minimized disruption, but expect noise and limited facilities at times.

Many guests find the property clean. Several others report dirty hallways or bathrooms and worn towels, indicating inconsistent standards.

Beds are comfortable and some spaces appear renovated. Recurring maintenance issues are mentioned, including noisy or faulty A/C, poor shower function or leaks, missing items, and occasional lack of hot water or nonworking fixtures.

Service is frequently described as friendly, professional, and accommodating at reception. A few guests cite lapses such as housekeeping entering without notice, slow follow-up on requests, or billing/invoicing issues.

Location is widely praised as convenient with easy access to attractions and transport.

Breakfast and the on site restaurant are often praised for quality and variety. During renovation, some guests experienced reduced service or a poor breakfast, and occasional issues with charges.