Is parking available at the property?

Yes, parking is available on-site. Self-parking costs approximately USD 7.50 per day, while valet parking is available for USD 20 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, which ranges from approximately USD 5 to 17.95 per person.

Does the property allow pets?

Yes, pets are allowed at the property with a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle service is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific features may vary, and guests are encouraged to inquire about individual needs.

Where is the property located in relation to key landmarks?

The property is centrally located in Greenville, just 0.3 km (0.2 miles) from The Peace Center and Falls Park on the Reedy. It is also 0.8 mi (1.2 km) from Bon Secours Wellness Arena and 3.3 mi (5.3 km) from Greenville Convention Center, with public transport options available nearby.

The Westin Poinsett, Greenville Hotel

Average nightly price at The Westin Poinsett, Greenville by month, last 12 months (USD)
Month	Average price
January	$200
February	$304
March	$359
April	$342
May	$361
June	$336
July	$265
August	$278
September	$333
October	$404
November	$278
December	$232

What guests think

The Westin Poinsett, Greenville earns praise for its historic charm, central downtown location steps from dining and attractions, and especially friendly service, creating an elegant base that many guests find comfortable and convenient for exploring the city.

Several reviews note small or dated rooms, noticeable hallway or street noise, and occasional maintenance problems such as TVs or hot water. Breakfast and on-site dining are often enjoyed, though some guests report basic buffet options, service missteps, or closures for private events that limit availability. Cleanliness and overall upkeep are widely appreciated, with a few exceptions like musty odors or housekeeping oversights. Overall, expect a classic downtown stay with character and convenience, balanced by occasional room size and update tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the lively lobby bar with piano and convenient parking options, including nearby self parking and valet. Some mention the valet price is high.

Related guest reviews

10

Candy

Nov 10, 2023

·

Stayed 1 night

Lovely classic hotel on Main Street, which is the place to be near Reedy Creek Falls, shopping and dining opportunities. Comfortable room, friendly staff and inexpensive self-parking. Wish we could stay longer.

10

David

Feb 9, 2024

·

Stayed 1 night

The Poinnsett is everything you could want in a classic downtown “grand hotel.” We easily walked to wonderful dining and live entertainment, returned for a nightcap at the piano bar. A great experience.

10

Darren

Oct 12, 2023

·

Stayed 1 night

Fantastic location and superb, kind service. The lobby music was great too!

8

Melissa

Jan 16, 2024

·

Stayed 2 nights

Loved this property, my only concern was parking. I paid for valet parking each night which was pricey. It wasn’t clear what my options were. Otherwise staff was fantastic, hotel was clean and classy! Great location!

10

Judy

Jul 17, 2024

·

Stayed 1 night

Staying in downtown Greenville is a treat and staying at the Westin is the cherry on top. We were only there for one night but really enjoyed having drinking in the bar with piano player before we headed out for dinner.

10

Leslie

Jun 13, 2023

·

Stayed 1 night

Great hotel in the middle of downtown Greenville. Beds are comfortable. Fitness facility very good. Really enjoyed and will book again.

10

Karin

Mar 7, 2025

·

Stayed 3 nights

Spacious room in an historic hotel. We found a good price for this room, hard to do because it is arguably the best located hotel in Greenville. The room had a view of the roof, but we didn’t mind, and it was clean and a nice size with a comfy bed. Easy to unload with wonderful bellhops at the front door that will take your bags right up to the room. If you don’t want to valet park, there is a less expensive self-park garage behind the building, that will allow in and our privileges. Nice stay! Thank you!

8

Nicole

Aug 8, 2024

·

Stayed 2 nights

Due to construction at hotel they did not have room ready for several hours. It was after 5 before we could check-in.

6

geoffrey

May 27, 2025

·

Stayed 1 night

Great Bar server and a good piano player.

10

Tina

Oct 30, 2024

·

Stayed 1 night

Great property and location for events in downtown Greenville. Spacious, clean room with large, updated bathroom. Convenient and reasonably priced parking.

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Cleanliness

Many reviews describe the hotel and rooms as very clean. A few mention issues like musty odors, hair on linens, or spots needing attention (elevator rugs).

Related guest reviews

10

James

Jun 24, 2023

·

Stayed 3 nights

Beautiful hotel. Our room was very nice comfortable and clean. Staff was excellent. Definitely convenient location to everything in the city. Highly recommend.

10

Kimberly

Dec 30, 2022

·

Stayed 1 night

Room was extremely clean and comfortable. Perfect stay for our family. Centrally-located hotel in the heart of a beautiful city. Will return!

10

Branson

Apr 13, 2024

·

Stayed 2 nights

Fantastic stay. Very clean rooms. helpful staff and very convenient to downtown Greenville.

4

Michael

Jul 19, 2024

·

Stayed 1 night

My sheets and pillowcases had several hairs on them.

10

Debra Sue

Dec 5, 2024

·

Stayed 4 nights

Very clean and staff was extremely friendly Highly recommend

10

Kay ann

Aug 20, 2024

·

Stayed 1 night

Friendly staff, worked to get us an early check in. Room was very clean

10

Kyle

Jun 21, 2025

·

Stayed 2 nights

Great central downtown location. Clean hotel with historic charm.

8

Sandra

Aug 26, 2024

·

Stayed 3 nights

Very well maintained --- check the elevator rugs need cleaning

8

Karen

Aug 28, 2024

·

Stayed 2 nights

We were treated with the utmost kindness. The room was comfortable but there was a horrible musty smell in the corner. We informed the staff during checkout. We would return to the Westin. We loved our first visit to Greenville SC.

10

Michael H.

Feb 20, 2024

·

Stayed 1 night

We really enjoyed our stay! The lobby was beautiful and the front desk personnel courteous and a fast check in. Our room was small, but very clean, bed was superbly comfortable. I would say the only complaint I had was the annoying loud guest across the hall who thankfully shut up by 11:00 pm, and there was quite a bit of hallway light shining through the crease of the door and at bottom of door. Maybe dim the hall lights at night? Other than that, excellent stay, quiet streets

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Rooms

Rooms blend historic character with comfortable beds, and some are spacious. However, multiple guests report small or dated rooms, noise from halls or outside, and occasional maintenance concerns such as TVs, thermostats, plumbing, or squeaky beds.

Related guest reviews

6

Summer

Jul 20, 2025

·

Stayed 1 night

Property was very out dated. Not a four star hotel.

8

Steven

Jul 28, 2025

·

Stayed 2 nights

Great location ambiance and history. Friendly reception staff. Rooms a bit small.

4

William

Mar 30, 2023

·

Stayed 1 night

It's important to remember this is an "Historic" old hotel. We got the 2 bed room for more sq footage. Beds were so close to outer walls, you could only get on the bed from the middle. Thus both beds caved a bit getting on them as they are overused on that side. Softer bed. With the larger room, the TV was way too small. You could not read anything on the screen while in bed. We like the news in the morning and the TV was not working during that time. We enjoyed cocktails with the lovely pianist in the lobby - the highlight while at the hotel! I would choose a more contemporary, updated hotel in Greenville next visit.

2

Tracy

Dec 10, 2023

·

Stayed 1 night

Way over priced $. No room ready had to wait 30 minutes was told 10 minutes - that staff member left because of shift change - then we finally went back up to ask ! Got a very small room - no chairs , no sofa! Did get a bike which is not up to our speed !!! Bathroom so small both could stand together Then a wedding outside of our door !!! So loud !!! We stand in a Hilton the night before at 3rd of what we paid at Westin. The room was large with everything clean and great staff! I am so disappointed !!!

8

Richard

Dec 27, 2025

·

Stayed 1 night

Everything was great, except tv was not working upon checkin. Had to grt staff to reboot. Other than that, perfect.

6

Jennifer

Sep 2, 2025

·

Stayed 2 nights

We would not stay here again. The location is nice, but downtown Greenville is so tiny, ALL the hotels are in great locations. For the price we paid, the rooms were like a rundown apartment. Smelly, old, you can hear your neighbors, bathrooms small, no lighting in the tub/shower one sink. Bad coffee in the rooms and the you could not raise or lower the thermostat to your preference bc it was capped out. Very disappointing for a Westin property and again, was not cheap. The beds were okay but the pillows were cotton and horrible.

6

tom

Jan 3, 2023

·

Stayed 1 night

Very nice old hotel. Lot of character. The walls must be paper thin because you could hear people talking in the hall all night. The doors shutting were very loud as people were going into their rooms. We could not sleep all night.

10

Karin

Mar 7, 2025

·

Stayed 3 nights

Spacious room in an historic hotel. We found a good price for this room, hard to do because it is arguably the best located hotel in Greenville. The room had a view of the roof, but we didn’t mind, and it was clean and a nice size with a comfy bed. Easy to unload with wonderful bellhops at the front door that will take your bags right up to the room. If you don’t want to valet park, there is a less expensive self-park garage behind the building, that will allow in and our privileges. Nice stay! Thank you!

10

Pam

Feb 15, 2024

·

Stayed 1 night

Other than not getting the room with the bed size requested, king size, good stay

10

Tina

Oct 30, 2024

·

Stayed 1 night

Great property and location for events in downtown Greenville. Spacious, clean room with large, updated bathroom. Convenient and reasonably priced parking.

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Service

Service is widely praised as friendly, welcoming, and efficient, with memorable help from front desk, bell, and concierge staff. Occasional remarks note service not quite five star or delays when rooms were not ready.

Related guest reviews

10

Rosemarie

Mar 21, 2023

·

Stayed 2 nights

The most polite and accommodating staff I have ever dealt with. Would definitely visit this property again.

8

Lynn

Aug 15, 2025

·

Stayed 1 night

Beautiful old hotel. Liked that it was downtown in a nice neighborhood for strolling. Friendly and very helpful management.

10

Stephen

May 27, 2023

·

Stayed 1 night

Teagan at the front desk was exceptional.

10

Jami

Aug 3, 2025

·

Stayed 1 night

Older hotel but very well maintained. Staff was excellent

10

Al

Dec 31, 2025

·

Stayed 1 night

Excellent customer service

10

Donald

Nov 15, 2025

·

Stayed 2 nights

Great and friendly customer service

10

keith

Aug 29, 2025

·

Stayed 1 night

This was the fastest check-in i have ever done. It took maybe 2 minutes. Extremely friendly staff. Bellman was extremely friendly, nice, and fast. Dropped off car and checked in and in room maybe 5 minutes.

10

Robyn

Jun 22, 2025

·

Stayed 1 night

The customer service is extraordinary! Stephen the bell hop was outstanding! What a great hotel.

10

Carmennitta

Aug 29, 2024

·

Stayed 2 nights

Staff were excellent, room was excellent, service and food was excellent. First staff person connected with when I called in to make a request before checking in was Emily. She was superb and offered excellent customer service. Would stay here again!

10

Nicole

Sep 5, 2025

·

Stayed 1 night

The Westin Poinsett in Greenville went above and beyond to make my mom’s birthday truly unforgettable. From the moment we arrived, the staff treated us with such warmth and care that it felt like they were celebrating right alongside us. Every detail, from the thoughtful touches in the room to the attentive service throughout our stay, unexpected room service of chocolate covered strawberries, showed how much they genuinely value their guests. The hotel itself is stunning—historic charm blended perfectly with modern comfort—but it was the hospitality that stood out most. My mom kept saying over and over how special she felt, and that’s a gift I’ll always be grateful for. The Westin Poinsett team turned what could have been just another birthday into a cherished memory she’ll never forget. I can’t recommend this hotel highly enough, not just for the beautiful property but for the people who make it exceptional.

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Location

Prime downtown location that is walkable to restaurants, Falls Park, the Peace Center, Bon Secours Arena, and shopping. Ideal for exploring Greenville without a car.

Related guest reviews

10

Carol

Mar 13, 2024

·

Stayed 1 night

Very convenient to shopping, dining and The Peace Center.

10

LUTHER

Jul 16, 2023

·

Stayed 1 night

Stayed here to be within walking distance to the Bon-secure Arena and it was an easy walk and felt safe

10

Alan

Nov 18, 2025

·

Stayed 1 night

Beautiful and historical building. On a Main Street surrounded by restaurants and only a block walk to Falls Park.

10

KYLE

Jul 28, 2025

·

Stayed 1 night

Location is probably the best in the city

10

Carol

Jul 9, 2025

·

Stayed 4 nights

It was a great location, and you could walk every where. Nice rooms and friendly staff.

10

Rev. Galen

Dec 5, 2023

·

Stayed 3 nights

The downtown location was excellent. Easy access to everything we needed and the surrounding area. Great Reedy river park and walking trails.

10

Nancy

Apr 11, 2024

·

Stayed 2 nights

We could WALK to fabulous restaurants, the Falls trail, the Zoo, and the Bon Secours Arena to see our favorite artists. We never used our car for 3 days! Loved that! Safe area and beautiful as well! Beautiful historic property kept in impeccable condition.

10

Todd

Jul 12, 2025

·

Stayed 2 nights

Great location and property. In the middle of downtown and lots to do. Eat at Jones oyster bar if you like this type of food. The staff here was excellent and the beds sleep great. I'd will stay here again!

10

Mike

Oct 13, 2024

·

Stayed 1 night

Great hotel, right in the center of everything!

10

Pamela

Apr 19, 2025

·

Stayed 2 nights

Perfect location for a weekend getaway

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Dining

Breakfast and on site dining receive frequent compliments, including a popular buffet and enjoyable meals. Others experienced basic buffet options, billing errors, slow service, or venues closed for private events; in room dining feedback is mixed.

Related guest reviews

10

Louis

Aug 5, 2024

·

Stayed 2 nights

Beautiful historic hotel that is in the center of everything! Breakfast buffet was great! Highly recommend!

8

Cynthia

May 25, 2024

·

Stayed 1 night

The historic hotel was lovely and so was the staff. Unfortunately, our fellow travelers were not. Room doors slammed shut throughout the night and woke us up. The buffet breakfast was very basic. We should have gone to a local restaurant instead.

10

Paige

Apr 23, 2024

·

Stayed 2 nights

Perfect location for a nice weekend in Greenville. Would definitely return. Despite being virtually sold out, hotel was very quiet. A nice surprise was Spoonbread restaurant. We enjoyed a wonderful breakfast there. I had the salmon, poached eggs and salad and it the fish was cooked perfectly, seasoned well. Hotel location was central to and walkable to the best of downtown Greenville.

6

Aaron

Jan 18, 2023

·

Stayed 2 nights

Property is beautiful inside and out. Valets and check in was superb. We tried to eat at the restaurant inside the hotel lobby on the night of check in as it was still early but none of the lights were on and no direction to "wait to be seated" or "seat yourself." Piano lounge was hopping but we wanted a dinner... waited by the hostess stand and never got acknowledged. We left and went to eat somewhere else. Late night on the town, come back for a nice shower and boom... no hot water in the shower. Go to bed and do our thing the next day, second late night, still no hot water in the shower. It\'s late mind you and we aren\'t going to wait up for maintenence and then have to possibly change rooms. I did let the front desk know at checkout, she took my number for the manager to call... they didn\'t. Overall, the view was amazing, bed was super comfy, valet was great, desk clerks were nice... bathroom size, no hot water in the shower and lack of attention in the restaurant (didn\'t seem open the second night either, all the lights were off) were the major drawbacks. For the price per night, we will probably stay somewhere else next visit. Just didn\'t seem like a 4 star hotel compared to others I\'ve stayed at.

10

mark

Feb 13, 2024

·

Stayed 3 nights

Westin was the best hotel for our stay in downtown Greenville , SC! Very convenient to all locations , friendly staff and enjoyed our breakfasts there every morning . Would definitely stay at Westin Poinsett again !!

10

Jonlyn

Feb 1, 2023

·

Stayed 1 night

Absolutely loved our stay! The food was incredible and the service was excellent!!

10

Chasity

Jul 9, 2024

·

Stayed 1 night

The stay was great but the in room dining was subpar

10

Hallie

Jul 20, 2025

·

Stayed 1 night

Great hotel!! Only thing was that the tapas bar was closed all night for a private party and we booked this hotel so that we could eat dinner there and enjoy the view. Didn’t find out it was booked until we trued to enter the restaurant.

8

Elizabeth

Dec 24, 2022

·

Stayed 1 night

The hotel was beautifully decorated, and it has class. We had some problems with breakfast. We had to get up and ask for a spoon for our yogurt and also for a warm-up on our coffee. Then, we were charged for the orange juice that was supposed to be included in the continental breakfast. The charge was removed after we pointed this out.

10

Denise

Nov 26, 2023

·

Stayed 1 night

We love the Westin. It's in a great location and has a very good breakfast buffet. It's a grand well renovated hotel that is worth the stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $657	14 $621
15 $178	16 $394	17 $449	18 $416	19 $247	20 $374	21 $446
22 $170	23 $183	24 $189	25 $210	26 $284	27 $346	28 $292
29 $176	30 $233

Su	Mo	Tu	We	Th	Fr	Sa
		1 $258	2 $257	3 $318	4 $540	5 $446
6 $179	7 $206	8 $338	9 $329	10 $262	11 $419	12 $398
13 $179	14 $205	15 $267	16 $267	17 $225	18 $292	19 $286
20 $179	21 $191	22 $191	23 $188	24 $191	25 $233	26 $246
27 $213	28 $212	29 $201	30 $213	31 $238

The Westin Poinsett, Greenville

Prices for The Westin Poinsett, Greenville

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Courtyard View

Executive Suite, 1 King Bed

Presidential Suite, 1 King Bed, Smoking (Sw-M)

Traditional Room, 1 King Bed

Deluxe Room, 1 King Bed, City View

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Traditional Room, 2 Double Beds

Guest reviews of The Westin Poinsett, Greenville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Poinsett, Greenville

Prices for upcoming dates