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Hotel Metropolitan Saitama-Shintoshin


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Dry Cleaning

  • Housekeeping

  • Currency Exchange

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Metropolitan Saitama-Shintoshin, travellers consistently praise the unbeatable location next to Saitama-Shintoshin Station and Saitama Super Arena, clean, modern rooms that stay quiet, and warm, efficient staff who help with luggage, early check-ins, and thoughtful requests.

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Facilities

Mixed

Cleanliness

Clean

Service

Friendly

Location

Convenient

Dining

Tasty

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10

Alison

IAN-logo

Apr 27, 2026

·

Stayed 3 nights

Perfect location!!! It is right next to the station exit (it is a wide footbridge connecting hotel > station > Cocoon city). Downstairs, there are 3 floors of restaurants, one convenience store, and one dollar shop. The room is in very good condition. The breakfast is with wide variety, spacious seats, high quality and wide range of food!!! Super good value with services surpassing expectations!
Perfect location!!! It is right next to the station exit (it is a wide footbridge connecting hotel > station > Cocoon city). Downstairs, there are 3 floors of restaurants, one convenience store, and one dollar shop. The room is in very good condition. The breakfast is with wide variety, spacious seats, high quality and wide range of food!!! Super good value with services surpassing expectations!

8

Jeff

IAN-logo

Apr 14, 2026

·

Stayed 1 night

Very clean, nice and quiet.
Very clean, nice and quiet.

6

Abdullah

EXP-logo

Feb 12, 2026

·

Stayed 6 nights

Beds were not comfortable. Staff didn’t let me have 30 min late checkout. Same breakfast everyday- we were there for 6 nights and all we ate was croissant.
Beds were not comfortable. Staff didn’t let me have 30 min late checkout. Same breakfast everyday- we were there for 6 nights and all we ate was croissant.

8

Elizabeth

IAN-logo

Feb 10, 2026

·

Stayed 3 nights

Great location, easy access train station, shopping center.
Great location, easy access train station, shopping center.

10

Qianye

EXP-logo

Feb 2, 2026

·

Stayed 1 night

Excellent!
Excellent!

11-1 Shintoshin, Chuo-ku, Shintoshin, Saitama, Japan

Location

Located in Shintoshin, a neighborhood in Saitama, Hotel Metropolitan Saitama Shintoshin is in the entertainment district and near a train station. The area's natural beauty can be seen at Omiya Park, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Saitama Super Arena or Nack5 Stadium Omiya.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


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