Name: Mercure Brisbane Garden City
Address: 18 Macgregor Street, Upper Mount Gravatt, Brisbane, Queensland, Australia, Brisbane, Queensland, Australia
Rating: 7.93

Guest reviews

7.9

Good

Based on 1,001 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Mercure Brisbane Garden City earns praise for its convenient location near Westfield and public transport, friendly staff, easy parking, and generally comfortable, clean rooms, though several reviews note dated areas and inconsistent upkeep across stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Carolyn

last week

·

Stayed 1 night

Our room was clean and comfortable and the staff were friendly and helpful. The only problem we had really, was the toilet in our room would not flush. The maintenance person came immediately and fixed it, but the next morning we had the same problem. Obviously a serious plumbing issue. We had to use the toilet in the foyer of the hotel. Apart from that all was okay.

8

Nerida

27 Mar 2026

·

Stayed 1 night

Staff were friendly

8

Kay

23 Feb 2026

·

Stayed 1 night

Helpful staff, clean room

6

Hanaah

19 Jan 2026

·

Stayed 1 night

The staff were friendly, check in and out was easy and straight forward. The room smelt a bit musty and the sink in the bathroom had darker dirt around the silver part of the plug area around the rim of it. One of the face towels also smelt a bit musty like it had been sitting there for a while. The bed felt comfortable and the breakfast was good.

8

Susan

18 Jan 2026

·

Stayed 3 nights

My sister and I have stayed here a few times when we meet up in Brisbane - the location next to Garden City shopping centre is so convenient for food and shopping (we both come from smaller towns). The rooms are clean and comfortable, although the bathrooms are a bit small. The free parking is a great bonus. There is a restaurant and bar at the hotel as well, which has reasonably priced food and drinks. Overall we really like it and will return.

18 Macgregor Street, Upper Mount Gravatt, Brisbane, Queensland, Australia

Location

With a stay at Mercure Brisbane Garden City in Brisbane (Upper Mount Gravatt), you'll be a 1-minute drive from Westfield Garden City Shopping Mall and 5 minutes from Griffith University Nathan Campus. This hotel is 7.9 mi (12.8 km) from The Gabba and 9 mi (14.5 km) from Queen Street Mall.

Westfield Garden City Shopping Mall(0.3 Miles)

Queensland Sport and Athletics Centre(1.8 Miles)

Griffith University Nathan Campus(2 Miles)

Sunnybank Private Hospital(2.3 Miles)

Mount Gravatt Lookout(2.5 Miles)

Queen Elizabeth II Jubilee Hospital(2.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited.

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately AUD 27.5 per person.

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee of AUD 40.00, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms.

The property is located in Upper Mount Gravatt, just a 1-minute drive from Westfield Garden City Shopping Mall and 5 minutes from Griffith University Nathan Campus. It is approximately 28.2 km from Brisbane Airport.

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

The property offers rollaway beds for a fee of AUD 50.00 per stay, and advance request or confirmation is required.

Mercure Brisbane Garden City

Amenities

Property description

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Guest reviews