Sunnybank Star Hotel

Guests appreciate the secure, gated parking and easy drive-in, drive-out access. There is a pool (feedback ranges from clean to noisy or unclean), and on-site meal services or a bar are not provided.

Feedback is mixed: many found rooms clean, but recurring reports mention drain/sewage odours, mould in showers, cockroaches, and areas needing a deeper clean; housekeeping can be inconsistent and sometimes not offered on weekends.

Rooms are generally spacious with comfortable beds and basic furnishings, but decor is dated. Traffic noise affects some rooms, TVs are old with limited channels or no streaming, standard rooms often lack a microwave, and Wi Fi or phone reception can be weak.

Staff are frequently friendly, helpful and accommodating, with straightforward and even late check-ins. However, guests reported lapses such as poor after-hours communication, slow bond returns, and maintenance requests not actioned.

Convenient for buses, motorway access and shopping or dining directly across the road, and handy to Garden City and Sunnybank Private Hospital. Proximity to busy roads brings traffic noise for some, and signage can be hard to spot.

On-site dining is limited or absent (no restaurant or bar or meal service). Most guests rely on eateries and a supermarket across the road; a few noted limited options late or on weekends.