Holiday Inn & Suites Ottawa Kanata by IHG

Mr .Reid at the front desk was a pleasure and very welcoming

Nice and clean

The hotel was great for what I needed, a place to sleep at night. Loved the robot concierge!

Super basic at high cost. Pool was ice cold, property details stated a hot tub which there is not. Rooms were basic, shower had hair in it, tv had a homescreen for initiating Netflix which didn’t work and staff said “ya we don’t have that feature”. Just another basic bed in a room charging far too much.

The staff are very friendly and helpful. The hotel is well situated for lots of shopping entertainment and dining experiences. The hotel has a great restaurant. The menu is excellent and very accommodating for food allergies. Excellent service. Our room was clean and spacious. Overall our experience was a 10 plus.