Name: The Ennerdale Country House Hotel
Address: Cleator, Cleator Moor, Cleator, Copeland District, England, United Kingdom, Cleator Moor, Cumbria, GB
Price range: US$60–US$81 per night
Rating: 7.88

What guests think

Reviews of The Ennerdale Country House Hotel ‘A Bespoke Hotel’ highlight attractive grounds and a rural setting, alongside a tired building with maintenance issues, mixed cleanliness, unreliable Wi-Fi, and rooms that range from comfortable to dated or noisy.

Guests consistently praise the welcoming, helpful staff and responsive problem solving. The location suits walkers and coastal day trips, though local amenities are limited and a car is useful. A straightforward country-house stay rather than a modern hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the gardens and historic setting, but the building and some common areas appear tired and in need of upkeep.

Related guest reviews

10

John

11 Jun 2024

·

Stayed 2 nights

For me having grown up in a rambling house in the North of England in the 1960s this was a trip down memory lane. Lovely grounds and friendly staff. Dinner and breakfast both very good. Rustic but charming

8

Carol Wendy

27 Jul 2025

·

Stayed 2 nights

Nice hotel … needs a little bit of tlc, but very good value for money

10

Andrew

27 May 2023

·

Stayed 1 night

Great food. Great property.

10

Paul

8 Sept 2024

·

Stayed 3 nights

Very nice staff. Spacious and clean room. Did not eat at the hotel so can’t speak to food options. This is a very old building with a need for some exterior attention but the interior and staff make it well worth the visit.

10

Nicholas

27 Feb 2024

·

Stayed 1 night

While the outside of the property is a little tired and in need of some work the inside is lovely and the rooms are great. We had a false start in the first room which was not fully made up but the replacement room was fabulous and very functional and comfortable. The one team member did check in, bar and restaurant with ease and we were not left waiting for any service. Food was well priced and tasty and arrived quickly and overall we really liked our quick overnight. Breakfast was good though a little skinny on the non hot food side. Prices were very fair and would definitely stay again.

8

John

14 May 2025

·

Stayed 2 nights

Great Location with lots of country walks and not too far from the coast. Needs a lick of paint but overall great surroundings and Garden

8

Tim

9 Sept 2025

·

Stayed 3 nights

Lovely room and view of the gardens. The upstairs room occupant's movements sometimes disturbed the peace and quiet, but I guess that's a common problem. We didn't dine at the hotel as the serving times didn't suit us, but I have to say that the bar seemed to be somewhat "abandoned" later on in the evening. When I attempted to get a drink about 10pm I was basically told all the pumps were shut off. This is not what I would expect from a hotel of this size, and it was unfortunately a big mark-down for the place. Otherwise, we had a comfortable and enjoyable 3-night stay. The town of Cleator has absolutely NOTHING in it, but Cleator Moor, just up the road, offers a couple of shops and takeaways, but seemingly only one pub that was open. St Bees and Ennerdale Water are very close, but a car would appear to be essential while staying here. (There was a bus service, but I didn't see a single bus while we were there!)

10

Robert

17 Jun 2024

·

Stayed 2 nights

Great staff and amenities. Beautiful grounds.

6

Steven

16 Mar 2023

·

Stayed 1 night

Mixed review, great service at the restaurant and at breakfast, check in rushed. The property and grounds are grand but all is tired and dated. The rool balcony doir was open by a centimetre letting in a heavy draft and wind noise, cobwebs and missing lightbulbs evident I also question the safety of the hardwired extension lead in room 208 bellw the kettle. For the money paid overall great property but poor comfort and value.

4

Steven

10 Oct 2024

·

Stayed 1 night

Lovely building and setting but very old and dated with some areas requiring overdue maintenance. Room was tired, old, tv would not work, drafty windows, blocked plug hole, not the cleanest room. Just needs massive overhaul. Dinner ok, breakfast missed as I had to leave, takeout options limited, cant really say any other than ok for a night but that is it, good parking.

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Cleanliness

Reports vary: several found rooms very clean and serviced daily, while others noted dirty carpets, stains and unpleasant odours.

Related guest reviews

4

Rens

29 Sept 2024

·

Stayed 1 night

The rooms were so dirty, Its like entering a once verry nice house. But the moment you enter the room it smells duff and diguisting. The rooms are weird when you enter you immidiatly go down a bunch of stairs. The bathroom looks like it hasnt been cleaned in centuries and the tiles of the floor are lose. My bed had a blood stain from someone on the blanket witch was disguisting. Dont recommend staying here unless you absolutely have to!!! Personel was nice tho

6

Denise

20 Jul 2023

·

Stayed 2 nights

Lovely grounds. staff friendly and welcoming. One waitress needs leggings repaired as hole in them, not smart enough. Room clean but curtains in state of disrepair, and stains on settee. No view in room and quite noisy re a pump going off.

10

Vanessa

24 Jul 2024

·

Stayed 4 nights

Quiet convenient location very clean room tidied every day .

2

Paul

22 Sept 2025

·

Stayed 1 night

Terrible place i am afraid to say. Run down inside and out (only nice area is the bar) exterior almost looks derelict, rooms and other areas shabby dirty and altogether grim. Food expensive and average at best. Fire alarm went off twice late at night and early morning. Room leading to garden no key and lock open, window catches useless. Shower broken. Carpets filthy but luckily bedding clean although on lumpyist mattress I have ever slept on Breakfast average. Only plus was the lady on reception when we arrived, working on her own doing everything (Reception, Restaurant,Bar) she deserves to work in a much better place. This hotel has a grand name and maybe history but is no longer the case.

6

David

14 May 2025

·

Stayed 1 night

Very friendly and welcoming staff were the highlight. Very poor temperature control on the shower meant that even at the coldest setting it was too hot for comfort. The meal was acceptable, but not a strength. Tasty, but pork was tough. Generally, although very clean, the hotel looks tired.

10

Paul

8 Sept 2024

·

Stayed 3 nights

Very nice staff. Spacious and clean room. Did not eat at the hotel so can’t speak to food options. This is a very old building with a need for some exterior attention but the interior and staff make it well worth the visit.

10

Vanessa

31 May 2023

·

Stayed 2 nights

Clean room friendly helpful staff ideal location

10

Nicholas

27 Feb 2024

·

Stayed 1 night

While the outside of the property is a little tired and in need of some work the inside is lovely and the rooms are great. We had a false start in the first room which was not fully made up but the replacement room was fabulous and very functional and comfortable. The one team member did check in, bar and restaurant with ease and we were not left waiting for any service. Food was well priced and tasty and arrived quickly and overall we really liked our quick overnight. Breakfast was good though a little skinny on the non hot food side. Prices were very fair and would definitely stay again.

2

David

27 Apr 2024

·

Stayed 1 night

Needs a good clean.

4

Steven

10 Oct 2024

·

Stayed 1 night

Lovely building and setting but very old and dated with some areas requiring overdue maintenance. Room was tired, old, tv would not work, drafty windows, blocked plug hole, not the cleanest room. Just needs massive overhaul. Dinner ok, breakfast missed as I had to leave, takeout options limited, cant really say any other than ok for a night but that is it, good parking.

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Rooms

Room quality is mixed, with some spacious, comfortable options and others very dated, with weak or temperamental showers, plumbing and drafts; Wi-Fi is unreliable or absent in places, and occasional noise is reported.

Related guest reviews

2

Julian

10 Apr 2025

·

Stayed 1 night

There is no wifi

6

Mrs Jo Porter

3 Mar 2024

·

Stayed 2 nights

Enjoyed my 3 night stay overall, staff were all lovely and room was a good size. Property is dated but this is reflected in the price. Main problem as I was there on business was lack of wifi. It didn't work in my room or the bar and was very patchy in other areas, which I was told was normal. The window frames in my room were rotten with water coming in, noisy plumbing system. No hairdryer in my room although may have been available from reception, I didn't ask. Decent breakfast and dinner. Breakfast was only served until 9 am which I felt was a little early for a weekend.

8

Aubrey

20 Aug 2023

·

Stayed 1 night

We stayed just 1 night. Nice grounds in which to sit and have a drink in the sunshine. Good English cooked breakfast (with vegetarian option). Very quiet hotel. We stayed in the Ennerdale suite, which has a very comfy 4 poster bed. The one thing that spoilt the stay was the unfathomable plumbing. There seemed to be no water coming out of the sink hot tap. Whilst water came from the cold tap with a 3/4 turn we later discovered it took 4 full 360 degree rotations for water to start flowing. And it was a mystery how to get hot water from the shower. The temperature dial seemed to be stuck on cold. The bath was fine, however.

8

Robert

22 Sept 2024

·

Stayed 1 night

This was a lovely place with wonderful staff. The dinner was superb. My only reason for a 4 rating and not 5 is because the bed I had was old with mattress springs poking me. I had to take the duvet and put half of it under me. I can't speak for the other beds in the building, but mine was definitely not comfortable.

8

John

4 May 2025

·

Stayed 1 night

Friendly staff. Large bedroom. Comfortable bed. Games available to play in the bar area

10

Susan

15 Oct 2023

·

Stayed 1 night

Great attentive staff with good food and value . Room good but needed a quieter fan. Will definately return

2

Agnieszka

29 May 2023

·

Stayed 1 night

The picture of the falling down ceiling in room 15 should be enough for a review of how my stay was ....

8

Tim

9 Sept 2025

·

Stayed 3 nights

Lovely room and view of the gardens. The upstairs room occupant's movements sometimes disturbed the peace and quiet, but I guess that's a common problem. We didn't dine at the hotel as the serving times didn't suit us, but I have to say that the bar seemed to be somewhat "abandoned" later on in the evening. When I attempted to get a drink about 10pm I was basically told all the pumps were shut off. This is not what I would expect from a hotel of this size, and it was unfortunately a big mark-down for the place. Otherwise, we had a comfortable and enjoyable 3-night stay. The town of Cleator has absolutely NOTHING in it, but Cleator Moor, just up the road, offers a couple of shops and takeaways, but seemingly only one pub that was open. St Bees and Ennerdale Water are very close, but a car would appear to be essential while staying here. (There was a bus service, but I didn't see a single bus while we were there!)

8

Patsy

12 Oct 2025

·

Stayed 1 night

Comfortable bed, warm room, friendly staff and relaxed atmosphere.

4

Steven

10 Oct 2024

·

Stayed 1 night

Lovely building and setting but very old and dated with some areas requiring overdue maintenance. Room was tired, old, tv would not work, drafty windows, blocked plug hole, not the cleanest room. Just needs massive overhaul. Dinner ok, breakfast missed as I had to leave, takeout options limited, cant really say any other than ok for a night but that is it, good parking.

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Service

Service is a clear strength, with friendly, helpful staff and prompt fixes such as room moves; a small team often multitasks effectively.

Related guest reviews

10

Jamie

28 Jul 2024

·

Stayed 1 night

Staff very friendly could’t do enough for you, food in restaurant was really good and reasonably priced

8

John

4 May 2025

·

Stayed 1 night

Friendly staff. Large bedroom. Comfortable bed. Games available to play in the bar area

10

Susan

1 Apr 2025

·

Stayed 1 night

Excellent all round . Good value lovely hall and wonderful staff and good food . Quiet night despite main road . Will be back

6

David

14 May 2025

·

Stayed 1 night

Very friendly and welcoming staff were the highlight. Very poor temperature control on the shower meant that even at the coldest setting it was too hot for comfort. The meal was acceptable, but not a strength. Tasty, but pork was tough. Generally, although very clean, the hotel looks tired.

10

Samuel

27 Mar 2025

·

Stayed 1 night

I booked an overnight room - previous occupant had been smoking and very strong odour - manager immediately moved me to another room - lovely comfortable bed & refreshing sleep.

10

Samuel

3 Dec 2025

·

Stayed 1 night

Pleasant staff. Rural setting.

10

Nicholas

27 Feb 2024

·

Stayed 1 night

While the outside of the property is a little tired and in need of some work the inside is lovely and the rooms are great. We had a false start in the first room which was not fully made up but the replacement room was fabulous and very functional and comfortable. The one team member did check in, bar and restaurant with ease and we were not left waiting for any service. Food was well priced and tasty and arrived quickly and overall we really liked our quick overnight. Breakfast was good though a little skinny on the non hot food side. Prices were very fair and would definitely stay again.

6

Steven

16 Mar 2023

·

Stayed 1 night

Mixed review, great service at the restaurant and at breakfast, check in rushed. The property and grounds are grand but all is tired and dated. The rool balcony doir was open by a centimetre letting in a heavy draft and wind noise, cobwebs and missing lightbulbs evident I also question the safety of the hardwired extension lead in room 208 bellw the kettle. For the money paid overall great property but poor comfort and value.

6

Tim

25 Apr 2025

·

Stayed 2 nights

I guess you get what you pay for and in terms of value for money it was fine. The facilities are very 'tired' with many things due renovation or even a coat of paint. It was basically fine other than the shower that was very poor. Food was fine and the staff were generally very pleasant and helpful.

8

Patsy

12 Oct 2025

·

Stayed 1 night

Comfortable bed, warm room, friendly staff and relaxed atmosphere.

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Location

Rural location with attractive grounds, handy for country walks and the coast; nearby amenities are limited, so a car helps.

Related guest reviews

8

christine

12 Jun 2025

·

Stayed 1 night

This was an ideal stop er on the Coast to Coast path. Comfortable bed and food available, it’s all you need!

8

Aubrey

20 Aug 2023

·

Stayed 1 night

We stayed just 1 night. Nice grounds in which to sit and have a drink in the sunshine. Good English cooked breakfast (with vegetarian option). Very quiet hotel. We stayed in the Ennerdale suite, which has a very comfy 4 poster bed. The one thing that spoilt the stay was the unfathomable plumbing. There seemed to be no water coming out of the sink hot tap. Whilst water came from the cold tap with a 3/4 turn we later discovered it took 4 full 360 degree rotations for water to start flowing. And it was a mystery how to get hot water from the shower. The temperature dial seemed to be stuck on cold. The bath was fine, however.

10

Vanessa

24 Jul 2024

·

Stayed 4 nights

Quiet convenient location very clean room tidied every day .

8

Stuart

30 Oct 2024

·

Stayed 1 night

Good location, lovely dinner, spacious. Friendly staff.

8

Philip

30 Mar 2024

·

Stayed 1 night

Warm, easy to find, good sized room. Breakfast was excellent, the evening meal was average

10

Vanessa

16 Feb 2024

·

Stayed 4 nights

Upgraded room was lovely . Location so convenient for my trip and great value for money

10

Vanessa

31 May 2023

·

Stayed 2 nights

Clean room friendly helpful staff ideal location

10

Samuel

3 Dec 2025

·

Stayed 1 night

Pleasant staff. Rural setting.

8

John

14 May 2025

·

Stayed 2 nights

Great Location with lots of country walks and not too far from the coast. Needs a lick of paint but overall great surroundings and Garden

8

Tim

9 Sept 2025

·

Stayed 3 nights

Lovely room and view of the gardens. The upstairs room occupant's movements sometimes disturbed the peace and quiet, but I guess that's a common problem. We didn't dine at the hotel as the serving times didn't suit us, but I have to say that the bar seemed to be somewhat "abandoned" later on in the evening. When I attempted to get a drink about 10pm I was basically told all the pumps were shut off. This is not what I would expect from a hotel of this size, and it was unfortunately a big mark-down for the place. Otherwise, we had a comfortable and enjoyable 3-night stay. The town of Cleator has absolutely NOTHING in it, but Cleator Moor, just up the road, offers a couple of shops and takeaways, but seemingly only one pub that was open. St Bees and Ennerdale Water are very close, but a car would appear to be essential while staying here. (There was a bus service, but I didn't see a single bus while we were there!)

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Dining

Many guests enjoyed tasty dinners and cooked breakfasts, often at fair prices, though a few found meals average or selection limited.

Related guest reviews

10

Jamie

28 Jul 2024

·

Stayed 1 night

Staff very friendly could’t do enough for you, food in restaurant was really good and reasonably priced

8

Robert

22 Sept 2024

·

Stayed 1 night

This was a lovely place with wonderful staff. The dinner was superb. My only reason for a 4 rating and not 5 is because the bed I had was old with mattress springs poking me. I had to take the duvet and put half of it under me. I can't speak for the other beds in the building, but mine was definitely not comfortable.

10

John

11 Jun 2024

·

Stayed 2 nights

For me having grown up in a rambling house in the North of England in the 1960s this was a trip down memory lane. Lovely grounds and friendly staff. Dinner and breakfast both very good. Rustic but charming

10

Andrew

27 May 2023

·

Stayed 1 night

Great food. Great property.

10

Susan

1 Apr 2025

·

Stayed 1 night

Excellent all round . Good value lovely hall and wonderful staff and good food . Quiet night despite main road . Will be back

8

Stuart

30 Oct 2024

·

Stayed 1 night

Good location, lovely dinner, spacious. Friendly staff.

8

Philip

30 Mar 2024

·

Stayed 1 night

Warm, easy to find, good sized room. Breakfast was excellent, the evening meal was average

10

Nicholas

27 Feb 2024

·

Stayed 1 night

While the outside of the property is a little tired and in need of some work the inside is lovely and the rooms are great. We had a false start in the first room which was not fully made up but the replacement room was fabulous and very functional and comfortable. The one team member did check in, bar and restaurant with ease and we were not left waiting for any service. Food was well priced and tasty and arrived quickly and overall we really liked our quick overnight. Breakfast was good though a little skinny on the non hot food side. Prices were very fair and would definitely stay again.

6

Tim

25 Apr 2025

·

Stayed 2 nights

I guess you get what you pay for and in terms of value for money it was fine. The facilities are very 'tired' with many things due renovation or even a coat of paint. It was basically fine other than the shower that was very poor. Food was fine and the staff were generally very pleasant and helpful.

4

Steven

10 Oct 2024

·

Stayed 1 night

Lovely building and setting but very old and dated with some areas requiring overdue maintenance. Room was tired, old, tv would not work, drafty windows, blocked plug hole, not the cleanest room. Just needs massive overhaul. Dinner ok, breakfast missed as I had to leave, takeout options limited, cant really say any other than ok for a night but that is it, good parking.

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AI-generated summary based on recent guest reviews

Month	Average price
March	US$68
April	US$87
May	US$88
June	US$85
July	US$81
August	US$82
September	US$93
October	US$92
November	US$80
December	US$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $81	10 $77	11 $77	12 $77
13 $67	14 $76	15 $76	16 $77	17 $77	18 $77	19 $77
20 $68	21 $77	22 $77	23 $77	24 $77	25 $77	26 $77
27 $68	28 $77	29 $77	30 $77

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $72	3 $77
4 $60	5 $73	6 $71	7 $72	8 $73	9 $71	10 $77
11 $62	12 $73	13 $73	14 $73	15 $73	16 $73	17 $77
18 $62	19 $73	20 $73	21 $72	22 $73	23 $73	24 $77
25 $62	26 $71	27 $72	28 $73	29 $72	30 $72	31 $77

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About this property

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What guests think

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