Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
$125
/ night
Avg. for October
Prices for Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
Select dates to see prices and availability
$125
/ night
Avg. for October
Monthly average prices
Nightly prices at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW average $119 in June, the cheapest month, and $134 in March, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $123 |
| February | $129 |
| March | $134 |
| April | $128 |
| May | $123 |
| June | $119 |
| July | $125 |
| August | $126 |
| September | $128 |
| October | $125 |
| November | $120 |
| December | $121 |
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Oct · $125
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Most expensive: March (~$134)
Cheapest: June (~$119)
About this property
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Amenities
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Enjoy Asian cuisine at The Birdcage, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily for a fee.
Rooms
Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
A stay at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW places you in the heart of Stockton-on-Tees, within a 5-minute drive of Preston Park and Butterfly World. This hotel is 14.2 mi (22.9 km) from North York Moors National Park and 2.6 mi (4.2 km) from Ropner Park.
What's nearby
Butterfly World(0.9 miles)
Preston Park(0.9 miles)
Ropner Park(2.8 miles)
IB Leisure(3.1 miles)
TeamSport Stockton(4.4 miles)
David Lloyd Leisure(4.7 miles)
Wynyard Woodland Park(6.3 miles)
Teesside University(6.6 miles)
University Hospital of North Tees(6.6 miles)
Dorman Museum(6.6 miles)
Middlesbrough Institute of Modern Art(6.8 miles)
Albert Park(6.8 miles)
Teesaurus Park(7 miles)
Cineworld Cinemas(7.1 miles)
Middlesbrough Theatre(7.2 miles)
The preferred airport for Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW is Durham (MME-Teesside Intl.)(5.2 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
Location
636 Yarm Rd, Eaglescliffe, Eaglescliffe, England, United Kingdom
Butterfly World (0.9 miles)
Preston Park (0.9 miles)
Ropner Park (2.8 miles)
IB Leisure (3.1 miles)
TeamSport Stockton (4.4 miles)
David Lloyd Leisure (4.7 miles)
Room options
6
Standard Room, 1 Twin Bed
1 Twin Bed
Wi-Fi (Free)Private BathroomCrib(s) (Free)
8
Standard Room, 1 Double Bed
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomCrib(s) (Free)
7
Family Room, Multiple Beds
1 Full Bed
and 2 Twin Beds
Sleeps 4
Wi-Fi (Free)Private BathroomCrib(s) (Free)
7
Standard Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
Wi-Fi (Free)Private BathroomCrib(s) (Free)
6
Suite, 1 Double Bed
1 Full Bed
Sleeps 2
Wi-Fi (Free)Separate Living RoomPrivate Bathroom
8
Junior Suite, 1 Double Bed
1 Full Bed
Sleeps 2
Wi-Fi (Free)Separate Living RoomPrivate Bathroom
Guest reviews of Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
7.7
Good
Based on 622 verified reviews
Who stays here?
Business
69%
Couple
19%
Family
10%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW is appreciated for welcoming staff, pool, spa and gym, and a convenient location near Yarm, while recurring downsides include dated rooms, maintenance issues, and inconsistent dining service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across reviews, Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW is appreciated for welcoming staff, pool, spa and gym, and a convenient location near Yarm, while recurring downsides include dated rooms, maintenance issues, and inconsistent dining service.
Guests note the leisure areas are useful but can feel tired, with occasional closures or cleanliness issues. Rooms range from comfortable and spacious to dated and noisy, with some complaints about mattresses, thin walls, heat, and lack of air conditioning. Breakfast and restaurant experiences vary from excellent to poor, with slow or forgetful service mentioned. Overall, expect a convenient base with uneven upkeep and dining.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Leisure facilities (pool, spa, gym) are a strong point, though parts feel tired, with occasional closures and cleanliness niggles; the pool is small. Parking is easy/free.
Related guest reviews
10
Daniel
Dec 11, 2025
·
Stayed 1 night
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
4
Gerard
Oct 11, 2023
·
Stayed 2 nights
Room had a damp odour and tge bed was terrible. Swimming area and sauna /steamroom filthy.
Room had a damp odour and tge bed was terrible. Swimming area and sauna /steamroom filthy.
8
Matthew
Nov 24, 2024
·
Stayed 1 night
Comfortable hotel with good spa ( if a bit tired). Easy location for trains, economic
Comfortable hotel with good spa ( if a bit tired). Easy location for trains, economic
10
Jane
Aug 12, 2024
·
Stayed 1 night
Good breakfast Comfy bed Lovely pool area
Good breakfast Comfy bed Lovely pool area
10
Gemma
Sep 3, 2025
·
Stayed 2 nights
We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff. The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back.
We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff. The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back.
10
Jane
Oct 28, 2024
·
Stayed 1 night
The grandchildren loved the swimming pool
The grandchildren loved the swimming pool
6
Patrick
Jun 1, 2023
·
Stayed 1 night
Overall a good experience, staff were very helpful, Gym was great, although the false Fire Alarm going off at 05:50 did not help with a good nights sleep
Overall a good experience, staff were very helpful, Gym was great, although the false Fire Alarm going off at 05:50 did not help with a good nights sleep
8
Danielle
Aug 1, 2024
·
Stayed 1 night
Great hotel with a lovely spa, downstairs was very modern and clean but upstairs in the room was rather dated, small and dark. Didn't match the overall feel of the hotel. Some parts are worn and need updating/touching up. Staff were friendly and attentive. Gardens could do with a clean up too. Overall a nice stay with decent food, Ecspecially the breakfast.
Great hotel with a lovely spa, downstairs was very modern and clean but upstairs in the room was rather dated, small and dark. Didn't match the overall feel of the hotel. Some parts are worn and need updating/touching up. Staff were friendly and attentive. Gardens could do with a clean up too. Overall a nice stay with decent food, Ecspecially the breakfast.
6
Graham
Jan 5, 2024
·
Stayed 3 nights
You know all those little things that really make a stay special (nice bottles of mineral of mineral water, a shower that stays hot, a 'Do not disturb' sign for the door, heating that works...)? Well, this hotel had none of them. Having said that, it's basically OK. It's clean and comfortable (apart from the shower) and the staff do their best. The on-site spa (pool, gym etc) is good, although the sauna is something of a cupboard. Overall, I'd say they need to provide more, or charge less.
You know all those little things that really make a stay special (nice bottles of mineral of mineral water, a shower that stays hot, a 'Do not disturb' sign for the door, heating that works...)? Well, this hotel had none of them. Having said that, it's basically OK. It's clean and comfortable (apart from the shower) and the staff do their best. The on-site spa (pool, gym etc) is good, although the sauna is something of a cupboard. Overall, I'd say they need to provide more, or charge less.
10
GILA
Aug 25, 2025
·
Stayed 1 night
Really enjoyed our overnight at Parkmore. Highly recommend staying here. Everything ready at checkin staff were friendly and helpful. Great amenities including pool wet and dry sauna jacuzzi. Showers and toilets nice and clean with soap provided. Really enjoyable stay.
Really enjoyed our overnight at Parkmore. Highly recommend staying here. Everything ready at checkin staff were friendly and helpful. Great amenities including pool wet and dry sauna jacuzzi. Showers and toilets nice and clean with soap provided. Really enjoyable stay.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: many guests found rooms clean, but recurring reports mention dusty corridors, mould or damp smells, dirty or tired spa areas, and inconsistent housekeeping.
Related guest reviews
6
Robert
Sep 22, 2024
·
Stayed 1 night
Started by issuing us with the wrong room (not enough beds) then no towels. Everything appeared very dated and in need of some TLC. The bathroom extractor wasn’t working so there was water running down the walls after a shower (probably why the door and frame were delaminating). The pool had dirty tiles around the outside walls and many of the ceilings around the place were sagging and split. The evening staff were very slow with everything and had to go find them to be served a drink. Unfortunately - we also woke up in the night to hear scurrying in to roof! The young lady on reception appeared mortified when I told her to be fair. That said - the breakfast was very good! The place has potential to be very nice, but unfortunately not whilst we were there.
Started by issuing us with the wrong room (not enough beds) then no towels. Everything appeared very dated and in need of some TLC. The bathroom extractor wasn’t working so there was water running down the walls after a shower (probably why the door and frame were delaminating). The pool had dirty tiles around the outside walls and many of the ceilings around the place were sagging and split. The evening staff were very slow with everything and had to go find them to be served a drink. Unfortunately - we also woke up in the night to hear scurrying in to roof! The young lady on reception appeared mortified when I told her to be fair. That said - the breakfast was very good! The place has potential to be very nice, but unfortunately not whilst we were there.
4
Darren
Jun 21, 2024
·
Stayed 4 nights
Room very dated. Only cleaned once in my stay all week! . Had to get room card reactivated every day I retuned? Breakfast like faulty towers won’t be returning.
Room very dated. Only cleaned once in my stay all week! . Had to get room card reactivated every day I retuned? Breakfast like faulty towers won’t be returning.
4
Sam
Dec 12, 2023
·
Stayed 1 night
Room was very tired, walls covered in scrapes and smudges. Bathroom stunk very heavily of strong bleach. The ceiling in the halls have water marks from leaks. Food was extremely slow and waiting staff quite useless. Staff in general very friendly and helpful, just the hotel itself is very tired and dilapidated. I did not try the pool or gym so can't comment on them.
Room was very tired, walls covered in scrapes and smudges. Bathroom stunk very heavily of strong bleach. The ceiling in the halls have water marks from leaks. Food was extremely slow and waiting staff quite useless. Staff in general very friendly and helpful, just the hotel itself is very tired and dilapidated. I did not try the pool or gym so can't comment on them.
10
Daniel
Dec 11, 2025
·
Stayed 1 night
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
4
Nirupamma
Nov 6, 2023
·
Stayed 1 night
1. Radiator valves in the bedroom have been closed so no heating. Was freezing while it was raining outside. Complained so many times to the reception and finally was given a small heater to keep myself warm. 2. Mould around the tub 3. Wooden Flooring made noise while walking upstairs, old building needs proper maintenance!
1. Radiator valves in the bedroom have been closed so no heating. Was freezing while it was raining outside. Complained so many times to the reception and finally was given a small heater to keep myself warm. 2. Mould around the tub 3. Wooden Flooring made noise while walking upstairs, old building needs proper maintenance!
2
herag
Feb 28, 2024
·
Stayed 2 nights
I was there 2 days, room didn't get cleaned the staff need training as it gave me totaly wrong info. no night porter to open the door if you leave early morning to catch your flight the resurant prices not included VAT, it looks cheap but it is not when 20% on top the food portions are for kids & cost a lot
I was there 2 days, room didn't get cleaned the staff need training as it gave me totaly wrong info. no night porter to open the door if you leave early morning to catch your flight the resurant prices not included VAT, it looks cheap but it is not when 20% on top the food portions are for kids & cost a lot
10
Reginald
Feb 1, 2024
·
Stayed 1 night
Good location - quiet but pleasant 20 min walk to town centre. Easy parking. Very friendly reception. Accommodation functional but very clean, very comfortable bed & linen and a great shower ( looks new). Breakfast was an amazing feast - excellent quality full english and served by very pleasant young staff. Best all round value Ive had in years - and I have travelled a great deal !
Good location - quiet but pleasant 20 min walk to town centre. Easy parking. Very friendly reception. Accommodation functional but very clean, very comfortable bed & linen and a great shower ( looks new). Breakfast was an amazing feast - excellent quality full english and served by very pleasant young staff. Best all round value Ive had in years - and I have travelled a great deal !
10
GILA
Aug 25, 2025
·
Stayed 1 night
Really enjoyed our overnight at Parkmore. Highly recommend staying here. Everything ready at checkin staff were friendly and helpful. Great amenities including pool wet and dry sauna jacuzzi. Showers and toilets nice and clean with soap provided. Really enjoyable stay.
Really enjoyed our overnight at Parkmore. Highly recommend staying here. Everything ready at checkin staff were friendly and helpful. Great amenities including pool wet and dry sauna jacuzzi. Showers and toilets nice and clean with soap provided. Really enjoyable stay.
10
John
Jul 28, 2024
·
Stayed 1 night
Food fantastic Lovely place Dusty hallways and bedroom carpet could have done with a better hoover Room was really warm But weather was warm as well Gardens needed cutting But this was being done the morning we left
Food fantastic Lovely place Dusty hallways and bedroom carpet could have done with a better hoover Room was really warm But weather was warm as well Gardens needed cutting But this was being done the morning we left
8
martin
Oct 18, 2025
·
Stayed 6 nights
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
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AI-generated summary based on recent guest reviews
Rooms
Room quality varies: some find them comfortable or spacious, but many report dated décor, noise from thin walls or external fans, heat and lack of air conditioning, and comfort issues like sagging mattresses or hard pillows.
Related guest reviews
6
Kevin
Aug 7, 2025
·
Stayed 2 nights
Very dated with poor decoration evrywhere
Very dated with poor decoration evrywhere
10
Rommel
Oct 13, 2024
·
Stayed 1 night
Big room, great leisure facilities, good breakfast. We had dinner which is good for the price. Comfortable beds. We will come back again.
Big room, great leisure facilities, good breakfast. We had dinner which is good for the price. Comfortable beds. We will come back again.
6
DAVID
Nov 7, 2025
·
Stayed 1 night
The TV remote control, and a replacement, failed to operate - watching TV very problematic.
The TV remote control, and a replacement, failed to operate - watching TV very problematic.
6
MARK
Jun 28, 2024
·
Stayed 1 night
Tired decor No air con Kitchen extract right outside window Great gym
Tired decor No air con Kitchen extract right outside window Great gym
6
Stephanie
Aug 15, 2023
·
Stayed 1 night
Arrived Sunday around 3pm, had a Sunday dinner in the birdcage restaurant was very nice.. The room 114 not the best very worn. cream carpet quite stained walls marked and plaster chipped. We are a family of 4 with a 3 year old and 7 month old and the room just lacks things, no hair dryer or iron something you would expect in most hotels. No air conditioning and the room was very hot .. Swimming pool is lovely just a bit cold but worth a visit. Overall ok stay.
Arrived Sunday around 3pm, had a Sunday dinner in the birdcage restaurant was very nice.. The room 114 not the best very worn. cream carpet quite stained walls marked and plaster chipped. We are a family of 4 with a 3 year old and 7 month old and the room just lacks things, no hair dryer or iron something you would expect in most hotels. No air conditioning and the room was very hot .. Swimming pool is lovely just a bit cold but worth a visit. Overall ok stay.
6
Nev
Mar 3, 2023
·
Stayed 1 night
Reception staff excellent. Room I stayed in was claustrophobic, drab, eggshell/beige walls, the layout was not cohesive, the bed was a few inches off the ground like a Japanese house, which I did not like, having the window open let in a lot of noise, with neighbouring front driveways being very close by with a lack of privacy, and overall I did not like the room much at all. Breakfast was ok but when ordering 2 cooked dishes, they were brought out at the same time so one went cold and was wasted. A little thought would say bring one then the other. Food quality was acceptable. Selection of breakfast was good.
Reception staff excellent. Room I stayed in was claustrophobic, drab, eggshell/beige walls, the layout was not cohesive, the bed was a few inches off the ground like a Japanese house, which I did not like, having the window open let in a lot of noise, with neighbouring front driveways being very close by with a lack of privacy, and overall I did not like the room much at all. Breakfast was ok but when ordering 2 cooked dishes, they were brought out at the same time so one went cold and was wasted. A little thought would say bring one then the other. Food quality was acceptable. Selection of breakfast was good.
4
Tracy
Feb 18, 2025
·
Stayed 1 night
The building is lovely and rooms as clean and reasonably comfortable. But I had to switch rooms after being woken by the noise from the next room. The couple in the next room weren’t being particularly noisy, but the walls were so thin that I could hear every word of their conversation. Having to repack and switch rooms after already having been asleep is far from ideal. It also took half an hour to be taken to my new room. Pillows are also like sleeping on concrete.
The building is lovely and rooms as clean and reasonably comfortable. But I had to switch rooms after being woken by the noise from the next room. The couple in the next room weren’t being particularly noisy, but the walls were so thin that I could hear every word of their conversation. Having to repack and switch rooms after already having been asleep is far from ideal. It also took half an hour to be taken to my new room. Pillows are also like sleeping on concrete.
8
Danielle
Aug 1, 2024
·
Stayed 1 night
Great hotel with a lovely spa, downstairs was very modern and clean but upstairs in the room was rather dated, small and dark. Didn't match the overall feel of the hotel. Some parts are worn and need updating/touching up. Staff were friendly and attentive. Gardens could do with a clean up too. Overall a nice stay with decent food, Ecspecially the breakfast.
Great hotel with a lovely spa, downstairs was very modern and clean but upstairs in the room was rather dated, small and dark. Didn't match the overall feel of the hotel. Some parts are worn and need updating/touching up. Staff were friendly and attentive. Gardens could do with a clean up too. Overall a nice stay with decent food, Ecspecially the breakfast.
4
Paul
Apr 2, 2025
·
Stayed 1 night
Worst nights sleep I’ve ever had. Mattress was about 3 inch thick. Spring coming through. I’m commented to the receptionist on check out and she just replied “oh “.
Worst nights sleep I’ve ever had. Mattress was about 3 inch thick. Spring coming through. I’m commented to the receptionist on check out and she just replied “oh “.
4
Christian
Jul 24, 2024
·
Stayed 1 night
Room was dated and there were fans located outside the bedroom window which did not stop creating both vibration and noise for the whole night. Slept poorly and noise levels too high creating stressful situation rather than relaxing one
Room was dated and there were fans located outside the bedroom window which did not stop creating both vibration and noise for the whole night. Slept poorly and noise levels too high creating stressful situation rather than relaxing one
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, but service can be inconsistent, with slow or forgetful restaurant/breakfast service, occasional errors at check-in, unanswered room-service calls, and limited staffing at busy times.
Related guest reviews
6
Robert
Sep 22, 2024
·
Stayed 1 night
Started by issuing us with the wrong room (not enough beds) then no towels. Everything appeared very dated and in need of some TLC. The bathroom extractor wasn’t working so there was water running down the walls after a shower (probably why the door and frame were delaminating). The pool had dirty tiles around the outside walls and many of the ceilings around the place were sagging and split. The evening staff were very slow with everything and had to go find them to be served a drink. Unfortunately - we also woke up in the night to hear scurrying in to roof! The young lady on reception appeared mortified when I told her to be fair. That said - the breakfast was very good! The place has potential to be very nice, but unfortunately not whilst we were there.
Started by issuing us with the wrong room (not enough beds) then no towels. Everything appeared very dated and in need of some TLC. The bathroom extractor wasn’t working so there was water running down the walls after a shower (probably why the door and frame were delaminating). The pool had dirty tiles around the outside walls and many of the ceilings around the place were sagging and split. The evening staff were very slow with everything and had to go find them to be served a drink. Unfortunately - we also woke up in the night to hear scurrying in to roof! The young lady on reception appeared mortified when I told her to be fair. That said - the breakfast was very good! The place has potential to be very nice, but unfortunately not whilst we were there.
6
Danny
Aug 15, 2024
·
Stayed 1 night
Overall the facility is dated but adequate staff polite and professional. My let down was Breakfast - as it was mid week staying local to work. The menu amazing the execution poor - waited nearly 25 min for 2 hard poached eggs on unbuttered toast with side if cold beans - we want to be up fed and out in the job - would stay agin but skip breakfast as i didnt enjoy or have the time after waiting.
Overall the facility is dated but adequate staff polite and professional. My let down was Breakfast - as it was mid week staying local to work. The menu amazing the execution poor - waited nearly 25 min for 2 hard poached eggs on unbuttered toast with side if cold beans - we want to be up fed and out in the job - would stay agin but skip breakfast as i didnt enjoy or have the time after waiting.
10
Daniel
Dec 11, 2025
·
Stayed 1 night
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
8
Helen
Apr 12, 2024
·
Stayed 5 nights
Hi Lovely hotel, very quiet, room service not great as tried them 3 times but received no answer on room phone but apart from that all fabulous food delicious staff lovely
Hi Lovely hotel, very quiet, room service not great as tried them 3 times but received no answer on room phone but apart from that all fabulous food delicious staff lovely
4
Clive
May 31, 2025
·
Stayed 4 nights
Poor service at all levels. Restricted menu and mediocre food. Room periodicall smelt of cigarette smoke, either drifting in from the window which didn't close or through the ventilation duct. Dismal.
Poor service at all levels. Restricted menu and mediocre food. Room periodicall smelt of cigarette smoke, either drifting in from the window which didn't close or through the ventilation duct. Dismal.
10
Lisa
Aug 25, 2024
·
Stayed 1 night
Great stay. Staff doing their best but more would have made a better experience. The staff were all struggling to cater to the wedding and not run the bar, spa, garden etc. It was much better than I expected. Lovely room and great spa
Great stay. Staff doing their best but more would have made a better experience. The staff were all struggling to cater to the wedding and not run the bar, spa, garden etc. It was much better than I expected. Lovely room and great spa
6
Ian
Jun 3, 2023
·
Stayed 3 nights
This is an ok Best Western. i.e. hasn't been decorated since the 80s. Biggest problem is the ridiculously slow restaurant service with more unavailable items than available. The "chef" patently can't cook anything off menu. If something you have ordered comes with an accompaniment and they don't have it, they can't offer an alternative. Couldn't even add a baked potato when they ran out of fondant potatoes. Obviously all pre packed food. Waited 45 minutes in a mostly empty restaurant for a steak. Rooms are ok, staff are friendly but let down by the corporate offering.
This is an ok Best Western. i.e. hasn't been decorated since the 80s. Biggest problem is the ridiculously slow restaurant service with more unavailable items than available. The "chef" patently can't cook anything off menu. If something you have ordered comes with an accompaniment and they don't have it, they can't offer an alternative. Couldn't even add a baked potato when they ran out of fondant potatoes. Obviously all pre packed food. Waited 45 minutes in a mostly empty restaurant for a steak. Rooms are ok, staff are friendly but let down by the corporate offering.
2
herag
Feb 28, 2024
·
Stayed 2 nights
I was there 2 days, room didn't get cleaned the staff need training as it gave me totaly wrong info. no night porter to open the door if you leave early morning to catch your flight the resurant prices not included VAT, it looks cheap but it is not when 20% on top the food portions are for kids & cost a lot
I was there 2 days, room didn't get cleaned the staff need training as it gave me totaly wrong info. no night porter to open the door if you leave early morning to catch your flight the resurant prices not included VAT, it looks cheap but it is not when 20% on top the food portions are for kids & cost a lot
6
Andrew
Nov 19, 2023
·
Stayed 1 night
Unfortunately, it is the only hotel within sensible walking distance to family so we have little choice but to stay here. We've been before and had very poor experiences, so we wouldn't stay unless we had no other choice. We arrived at 13.00 and asked if we could check in. The delightfully blunt reply was 'No'. Apparently, check in is at 14.00 We set our expectations very low (in light of previous experience) to avoid disappointment. We deliberately didn't book dinner nor breakfast as these were not good previously. Just as well really, as we'd been told the dining room was fully booked. Funnily enough, when we walked past the restaurant at 19.00 on our way out to an excellent local restaurant, the dining room was very nearly empty. Whatever. The room was ok but the bathroom was tired and in need of cosmetic repairs. Also, there was an iron shaped burn mark on the carpet. If we had any other options, we wouldn't stay here and we definitely wouldn't recommend The Parkmore Hotel. If you can, find somewhere nicer, there are plenty around further out of the town.
Unfortunately, it is the only hotel within sensible walking distance to family so we have little choice but to stay here. We've been before and had very poor experiences, so we wouldn't stay unless we had no other choice. We arrived at 13.00 and asked if we could check in. The delightfully blunt reply was 'No'. Apparently, check in is at 14.00 We set our expectations very low (in light of previous experience) to avoid disappointment. We deliberately didn't book dinner nor breakfast as these were not good previously. Just as well really, as we'd been told the dining room was fully booked. Funnily enough, when we walked past the restaurant at 19.00 on our way out to an excellent local restaurant, the dining room was very nearly empty. Whatever. The room was ok but the bathroom was tired and in need of cosmetic repairs. Also, there was an iron shaped burn mark on the carpet. If we had any other options, we wouldn't stay here and we definitely wouldn't recommend The Parkmore Hotel. If you can, find somewhere nicer, there are plenty around further out of the town.
8
martin
Oct 18, 2025
·
Stayed 6 nights
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
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AI-generated summary based on recent guest reviews
Location
Convenient for Yarm, set in a quiet residential area, with about a 20-minute walk to the centre and easy access by car or train.
Related guest reviews
8
Matthew
Nov 24, 2024
·
Stayed 1 night
Comfortable hotel with good spa ( if a bit tired). Easy location for trains, economic
Comfortable hotel with good spa ( if a bit tired). Easy location for trains, economic
8
Shirley
Jul 6, 2023
·
Stayed 1 night
Hotel was very nice ,a great location nice walk into Yarm
Hotel was very nice ,a great location nice walk into Yarm
10
ALISON
Apr 7, 2024
·
Stayed 2 nights
Lovely stay in a great size family room. Swimming pool for the kids was great. Staff all friendly and very helpful (we had a visit from the tooth fairy whilst there 😊 ) Pancakes for breakfast made the kids day! Good location with car to lots of things. Would recommend.
Lovely stay in a great size family room. Swimming pool for the kids was great. Staff all friendly and very helpful (we had a visit from the tooth fairy whilst there 😊 ) Pancakes for breakfast made the kids day! Good location with car to lots of things. Would recommend.
8
christopher
Nov 8, 2025
·
Stayed 1 night
Clean room. Nice walk to the center of Yarm.
Clean room. Nice walk to the center of Yarm.
10
chiara
Jun 23, 2024
·
Stayed 1 night
Second time at this hotel and I love it. It’s ideally placed in between all the places I want to visit. It’s quiet and in a residential area. The gym is better than most hotels I’ve been to, it’s a great little bonus as then after you can go and get a dip in the indoor pool. Staff is so friendly and each time I’ve been, have been trying to accommodate an early arrival. Love it and I will be back
Second time at this hotel and I love it. It’s ideally placed in between all the places I want to visit. It’s quiet and in a residential area. The gym is better than most hotels I’ve been to, it’s a great little bonus as then after you can go and get a dip in the indoor pool. Staff is so friendly and each time I’ve been, have been trying to accommodate an early arrival. Love it and I will be back
10
Reginald
Feb 1, 2024
·
Stayed 1 night
Good location - quiet but pleasant 20 min walk to town centre. Easy parking. Very friendly reception. Accommodation functional but very clean, very comfortable bed & linen and a great shower ( looks new). Breakfast was an amazing feast - excellent quality full english and served by very pleasant young staff. Best all round value Ive had in years - and I have travelled a great deal !
Good location - quiet but pleasant 20 min walk to town centre. Easy parking. Very friendly reception. Accommodation functional but very clean, very comfortable bed & linen and a great shower ( looks new). Breakfast was an amazing feast - excellent quality full english and served by very pleasant young staff. Best all round value Ive had in years - and I have travelled a great deal !
8
martin
Oct 18, 2025
·
Stayed 6 nights
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
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AI-generated summary based on recent guest reviews
Dining
Dining is inconsistent: some praise tasty breakfasts and decent dinners, but others report limited menus, variable quality, and slow or forgetful service with long waits.
Related guest reviews
6
Danny
Aug 15, 2024
·
Stayed 1 night
Overall the facility is dated but adequate staff polite and professional. My let down was Breakfast - as it was mid week staying local to work. The menu amazing the execution poor - waited nearly 25 min for 2 hard poached eggs on unbuttered toast with side if cold beans - we want to be up fed and out in the job - would stay agin but skip breakfast as i didnt enjoy or have the time after waiting.
Overall the facility is dated but adequate staff polite and professional. My let down was Breakfast - as it was mid week staying local to work. The menu amazing the execution poor - waited nearly 25 min for 2 hard poached eggs on unbuttered toast with side if cold beans - we want to be up fed and out in the job - would stay agin but skip breakfast as i didnt enjoy or have the time after waiting.
10
Iain
Dec 22, 2024
·
Stayed 1 night
Great value stay ! Staff were super as was the cooked breakfast . That was top notch
Great value stay ! Staff were super as was the cooked breakfast . That was top notch
10
Daniel
Dec 11, 2025
·
Stayed 1 night
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
Had a lovely stay here. Welcoming staff on arrival, clean , comfy and spacious rooms, a better than expected gym, and nice food. The rooms were cosy and had everything required, free toiletries in the bathroom which was a nice touch. The gym was great considering it was a hotel gym, lots of equipment and free weights. Didn’t use the spa but looked more than good enough and clean. Ate here for breakfast and evening meal. Wasn't a massive menu but a good selection and was enjoyable. A little longer wait between courses than preferred but was quite busy. A special mention to Wendy on reception. Very welcoming, informative and above all a lovely lady.
2
Chloe
Sep 17, 2024
·
Stayed 2 nights
Room 166 is next to a staff room with a non soft close door, you are able to hear everything going on all night and the door slams every time someone enters or leaves! The window opens out onto a smoking area so the room stinks and you’re unable to get any fresh air in the room. It’s awfully pokey and the bathroom was falling apart. At breakfast you arrive and may have to wait for a table to become free as it is a very small service. They took my order and I waited half an hour watching everyone else get their food before I asked where mine was and they had forgot to put the order through. I waited another 10 minutes and then was late for our meeting.
Room 166 is next to a staff room with a non soft close door, you are able to hear everything going on all night and the door slams every time someone enters or leaves! The window opens out onto a smoking area so the room stinks and you’re unable to get any fresh air in the room. It’s awfully pokey and the bathroom was falling apart. At breakfast you arrive and may have to wait for a table to become free as it is a very small service. They took my order and I waited half an hour watching everyone else get their food before I asked where mine was and they had forgot to put the order through. I waited another 10 minutes and then was late for our meeting.
4
Clive
May 31, 2025
·
Stayed 4 nights
Poor service at all levels. Restricted menu and mediocre food. Room periodicall smelt of cigarette smoke, either drifting in from the window which didn't close or through the ventilation duct. Dismal.
Poor service at all levels. Restricted menu and mediocre food. Room periodicall smelt of cigarette smoke, either drifting in from the window which didn't close or through the ventilation duct. Dismal.
6
Ian
Jun 3, 2023
·
Stayed 3 nights
This is an ok Best Western. i.e. hasn't been decorated since the 80s. Biggest problem is the ridiculously slow restaurant service with more unavailable items than available. The "chef" patently can't cook anything off menu. If something you have ordered comes with an accompaniment and they don't have it, they can't offer an alternative. Couldn't even add a baked potato when they ran out of fondant potatoes. Obviously all pre packed food. Waited 45 minutes in a mostly empty restaurant for a steak. Rooms are ok, staff are friendly but let down by the corporate offering.
This is an ok Best Western. i.e. hasn't been decorated since the 80s. Biggest problem is the ridiculously slow restaurant service with more unavailable items than available. The "chef" patently can't cook anything off menu. If something you have ordered comes with an accompaniment and they don't have it, they can't offer an alternative. Couldn't even add a baked potato when they ran out of fondant potatoes. Obviously all pre packed food. Waited 45 minutes in a mostly empty restaurant for a steak. Rooms are ok, staff are friendly but let down by the corporate offering.
6
Ian
Apr 20, 2025
·
Stayed 1 night
Breakfast was very poor
Breakfast was very poor
8
Danielle
Aug 1, 2024
·
Stayed 1 night
Great hotel with a lovely spa, downstairs was very modern and clean but upstairs in the room was rather dated, small and dark. Didn't match the overall feel of the hotel. Some parts are worn and need updating/touching up. Staff were friendly and attentive. Gardens could do with a clean up too. Overall a nice stay with decent food, Ecspecially the breakfast.
Great hotel with a lovely spa, downstairs was very modern and clean but upstairs in the room was rather dated, small and dark. Didn't match the overall feel of the hotel. Some parts are worn and need updating/touching up. Staff were friendly and attentive. Gardens could do with a clean up too. Overall a nice stay with decent food, Ecspecially the breakfast.
6
Margaret
Apr 4, 2023
·
Stayed 2 nights
Limited breakfast choice and toaster badly needs replaced or given good clean. Property in need of updating.
Limited breakfast choice and toaster badly needs replaced or given good clean. Property in need of updating.
8
martin
Oct 18, 2025
·
Stayed 6 nights
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
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AI-generated summary based on recent guest reviews
6
Nev
Mar 3, 2023
·
Stayed 1 night
Reception staff excellent. Room I stayed in was claustrophobic, drab, eggshell/beige walls, the layout was not cohesive, the bed was a few inches off the ground like a Japanese house, which I did not like, having the window open let in a lot of noise, with neighbouring front driveways being very close by with a lack of privacy, and overall I did not like the room much at all. Breakfast was ok but when ordering 2 cooked dishes, they were brought out at the same time so one went cold and was wasted. A little thought would say bring one then the other. Food quality was acceptable. Selection of breakfast was good.
Reception staff excellent. Room I stayed in was claustrophobic, drab, eggshell/beige walls, the layout was not cohesive, the bed was a few inches off the ground like a Japanese house, which I did not like, having the window open let in a lot of noise, with neighbouring front driveways being very close by with a lack of privacy, and overall I did not like the room much at all. Breakfast was ok but when ordering 2 cooked dishes, they were brought out at the same time so one went cold and was wasted. A little thought would say bring one then the other. Food quality was acceptable. Selection of breakfast was good.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 02:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
Is parking available at the property?
Yes, parking is available on-site, but it is limited. Free self-parking is provided for guests.
Is breakfast offered at the hotel?
Yes, full breakfasts are available daily for a fee, approximately GBP 9.00 to 11.00 for adults and children.
What are the standard check-in and check-out times?
Check-in is from 14:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed directly with the hotel.
Where is the hotel located in relation to local attractions?
The hotel is situated in the heart of Stockton-on-Tees, approximately 1.4 km from Butterfly World and Preston Park, and 2.6 km from Ropner Park. It is also about 8.4 km from Durham (Teesside International Airport).
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool and an outdoor heated pool, providing options for relaxation and recreation.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: NO DATA
- 2026-10-21: 153.09187235949707USD
- 2026-10-22: 130.51782100091555USD
- 2026-10-23: 118.54801877514649USD
- 2026-10-24: 129.20756691760255USD
- 2026-10-25: 116.10300399487305USD
- 2026-10-26: 163.5259575115967USD
- 2026-10-27: 168.52281509387208USD
- 2026-10-28: 166.43721817175293USD
- 2026-10-29: 119.73800136816406USD
- 2026-10-30: 119.73800136816406USD
- 2026-10-31: 131.71779408746337USD
- 2026-11-01: 168.83718148120118USD
- 2026-11-02: 168.83718148120118USD
- 2026-11-03: 168.83718148120118USD
- 2026-11-04: 168.83718148120118USD
- 2026-11-05: 168.83718148120118USD
- 2026-11-06: 130.51782100091555USD
- 2026-11-07: 131.14140430163576USD
- 2026-11-08: 130.51782100091555USD
- 2026-11-09: 168.83718148120118USD
- 2026-11-10: 168.83718148120118USD
- 2026-11-11: 168.83718148120118USD
- 2026-11-12: 168.83718148120118USD
- 2026-11-13: 130.51782100091555USD
- 2026-11-14: 130.51782100091555USD
- 2026-11-15: 130.51782100091555USD
- 2026-11-16: 168.83718148120118USD
- 2026-11-17: 168.83718148120118USD
- 2026-11-18: 168.83718148120118USD
- 2026-11-19: 168.83718148120118USD
- 2026-11-20: 131.75779890246582USD
- 2026-11-21: 130.51782100091555USD
- 2026-11-22: 131.14140430163576USD
- 2026-11-23: 169.64163041479492USD
- 2026-11-24: 169.64163041479492USD
- 2026-11-25: 168.83718148120118USD
- 2026-11-26: 169.64163041479492USD
- 2026-11-27: 130.99781023553467USD
- 2026-11-28: 130.51782100091555USD
- 2026-11-29: 130.51782100091555USD
- 2026-11-30: 168.83718148120118USD
- 2026-12-01: 169.64163041479492USD
- 2026-12-02: 169.64163041479492USD
- 2026-12-03: 131.396616USD
- 2026-12-04: 130.51782100091555USD
- 2026-12-05: 130.51782100091555USD
- 2026-12-06: 120.31321731384278USD
- 2026-12-07: 170.63714967919924USD
- 2026-12-08: 170.63714967919924USD
- 2026-12-09: 186.1438008190918USD
- 2026-12-10: 130.51782100091555USD
- 2026-12-11: 130.51782100091555USD
- 2026-12-12: 130.51782100091555USD
- 2026-12-13: 119.73800136816406USD
- 2026-12-14: 169.64163041479492USD
- 2026-12-15: 168.83718148120118USD
- 2026-12-16: 168.83718148120118USD
- 2026-12-17: 130.51782100091555USD
- 2026-12-18: 130.7340217927246USD
- 2026-12-19: 130.51782100091555USD
- 2026-12-20: 119.73800136816406USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Cashless payment methods are available for all transactions.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for full breakfast: approximately GBP 9.00 to 11.00 for adults, and GBP 9.00 to 11.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Steam Room
Spa & Wellness Centre
Barber/Beauty Shop
Packed Lunches
Breakfast in the Room
Family Room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Activities
Swimming pool
Golf Course (nearby)
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Table Tennis
Terrace
Fitness Center (nearby)