Bury Ramsbottom Old Mill Hotel and Leisure Club

The original double room allocated was only big enough for a single bed and the carpet worn and dirty. The changing areas were swimming in water and the ladies stank of wee! Furthermore the tiles in the pool area were a slip hazard- far too shiny - especially the ones that had been replaced

From the moment I walked in, to that when I left, the staff were superb. Available to help when required, helped to create a great environment. Pool, sauna, steam room and hot tub were used in the evening and morning, clean towels available at reception each time. Breakfast, again helpful and food was good too. Would stay again and will be.

We arrived to a free room upgrade—yay! But as a disabled guest, stairs with no lift felt more like a surprise obstacle course. Still, we made it. Parking: easy. Heating: effective (once we played “find the radiator valve”). Pillows: minimal—one each & a lonely spare. Tea/coffee facilities were promising, especially the Nespresso machine… until we discovered its water tank had gone full biology experiment. We handed it in at checkout, hoping to save the next guest from a mouldy morning brew. Receptionist looked disappointed but offered no coffee, no apology, no caffeine-based comfort. The bath? No anti-slip mat. If you’re second in & it’s already wet, prepare for a slippery thrill ride. It felt like it might collapse under me— I’m 5'4", size 12! The shower pulsed like it was trying to send Morse code. Very odd. No plug sockets near the bed, which is more than inconvenient when you need to plug in medical equipment overnight. Cleanliness was mostly good, but cobwebs lit up like Christmas when the lights came on. Poolside showers were cold, hard to adjust, & one door wouldn’t close. Lockers? Not enough locks. Trust issues activated. We were on a room-only basis, so sadly can’t comment on the food—though the menu looked tempting enough to regret missing out! Reception on arrival was... not warm. No smile, no info, just a laser focus on taking card details. Definitely not a graduate of charm school. Despite the flaws, the price makes it a stay we’d consider again.

Lovely position. We were upgraded to a larger room, which was lovely. Lovely hot shower and bath. The food was good. The communal areas (corridoors, stairs, carpets) were a bit tired in the older part of the hotel where our room was. Pool, steam room and jacuzzi were very good. Staff all pleasant and helpful.

Hotel is very weathered, but fawlty towers Gym was out as it has been both my trips Room had very little light, no air con, lights flickering, wall paper peeling off Signs saying sorry about the condition of the hotel, would be easier just to sort it Staff Uber friendly couldn’t fault them but investment sorely needed to realise full potential

Our 2nd time here and we had a lovely relaxing stay. We used the leisure club enjoying using all but the gym.

Great staff, pool and gym, nice breakfast, bar with selection of games, nice location

Everywhere is tired. Bath in our room was unsafe, no bath mat to stop slipping, bath floor was moving. Dirty around around shower glass hinge. As such, the bath was not used and I went in the pool shower. However, that was just as bad. Looks dirty and in dire need of complete refurb. Hairdryer in our room was broken too. Breakfast was good.

My room was large, clean and had all the facilities needed accessed through the bar, few stairs and a long winding corridor with tatty threadbare carpet in places. Staff were friendly and polite, as was the breakfast. Enjoyed the jacuzzi, steam room and slightly too cold pool after a day of training.

Very nice hotel with excellent sauna , steam room , pool and jacuzzi

Great location for the town and very peaceful surroundings. Does need refurbishment, take out carpets and have a more modern look. Bathroom wasn’t cleaned properly on arrival and even though I asked for it to be sorted, it wasn’t! Friendly staff. But will have to pay more to stay elsewhere next visit.

The original double room allocated was only big enough for a single bed and the carpet worn and dirty. The changing areas were swimming in water and the ladies stank of wee! Furthermore the tiles in the pool area were a slip hazard- far too shiny - especially the ones that had been replaced

Room was tiny and dirty. Daddy long legs on the bed. Terrible shower with no power. Tv didn’t work properly. Tea and coffee options very limited - just breakfast tea and instant coffee. Limited selection for breakfast. Very Poor value for money.

Room and bathroom were clean but could really do with an update . Bed very comfortable and we had goo nughts sleep.

All clean, friendly and great area

The hotel was dirty and could hear another rooms tv

Everywhere is tired. Bath in our room was unsafe, no bath mat to stop slipping, bath floor was moving. Dirty around around shower glass hinge. As such, the bath was not used and I went in the pool shower. However, that was just as bad. Looks dirty and in dire need of complete refurb. Hairdryer in our room was broken too. Breakfast was good.

Lovely location, its a shame the hotel is very tiered The shower was awful no pressure at all barely wet you Room was ok but very only clunky furniture, bed was comfy. Room was not cleaned for 3 days ( it was over Christmas) Staff were friendly

very dated. no remote for tv, single bed was very uncomfortable. the towels in the bathroom had stains on and one looked like it's been chewed by a mouse. decpr looked old and dated. zero sound proof as i was woken up a lot by other people late at night and early morning by other people talking. jacuzzi that was advertised was out of order

Loved it here, quiet and clean

Overall a nice little overnight stay for myself and my so . The family room however is very tired and requires some attention particularly the bed which has seen betrays. The mattress was too soft and the springs could be felt. Not an overly comfortable sleep.

A lovely overnight stay . Comfortable bed and lovely clean room. Lovely friendly staff . The only disappointment was we’d paid for a room with a view but the view was mainly a view of the car park so maybe it would be an idea to not advertise this as an option? However we would definitely return for another visit in the near future.

Thebhotel staff were veryvnice and the parking and locstion were both really good but the room we were given was very old and tired, it was clean and the bathroom part was ok but the room was badly in need of some tlc. Another nigglenwas no plug sockets near the bed they were all over the other side of the room. The noise was the issue with this room, though, banging doors until very late, and the sound of what we were told was the pool pump meant very little sleep. The doors were staff usage as i think we were near a door being propped open and closed whilst sorting the bar and then again at breakfast. The pool area was also badly in need of a thorough update. We had no hot water in the female changing rooms both times we used the pool. I really wanted to give a better review as the staff were lovely but sadly i can't

This hotel was convenient for the town centre, and the staff were lovely. The hotel itself is a little tired, if you have a room with a connecting door then you'll be able to hear the TV and all conversations in the adjoining room.

Very dated but staff really lovely - pool looked green so we didn’t use the facilities. Served its purpose for a family event close by.

Booked a compact room but didn’t realise how compact would upgrade if visit again if price not too much

Hotel is very weathered, but fawlty towers Gym was out as it has been both my trips Room had very little light, no air con, lights flickering, wall paper peeling off Signs saying sorry about the condition of the hotel, would be easier just to sort it Staff Uber friendly couldn’t fault them but investment sorely needed to realise full potential

very dated. no remote for tv, single bed was very uncomfortable. the towels in the bathroom had stains on and one looked like it's been chewed by a mouse. decpr looked old and dated. zero sound proof as i was woken up a lot by other people late at night and early morning by other people talking. jacuzzi that was advertised was out of order

Overall for one night it was ok. Breakfast good and helpful people. The carpets on the second floor were disgusting dirty need a good clean or renewed. Our room for £89 was so small we could just about get in bed. The single room wasn’t much better. And should not of been charged at the same price as the double. 2 star only.

Nice hotel position and overall clean but very dated rooms need upgrades . No air conditioning and shower over bath not good. However staff friendly and efficient, breakfast home cooked to order and delicious.

Warm and friendly welcome excellent service all round

Great staff

From the moment I walked in, to that when I left, the staff were superb. Available to help when required, helped to create a great environment. Pool, sauna, steam room and hot tub were used in the evening and morning, clean towels available at reception each time. Breakfast, again helpful and food was good too. Would stay again and will be.

We arrived to a free room upgrade—yay! But as a disabled guest, stairs with no lift felt more like a surprise obstacle course. Still, we made it. Parking: easy. Heating: effective (once we played “find the radiator valve”). Pillows: minimal—one each & a lonely spare. Tea/coffee facilities were promising, especially the Nespresso machine… until we discovered its water tank had gone full biology experiment. We handed it in at checkout, hoping to save the next guest from a mouldy morning brew. Receptionist looked disappointed but offered no coffee, no apology, no caffeine-based comfort. The bath? No anti-slip mat. If you’re second in & it’s already wet, prepare for a slippery thrill ride. It felt like it might collapse under me— I’m 5'4", size 12! The shower pulsed like it was trying to send Morse code. Very odd. No plug sockets near the bed, which is more than inconvenient when you need to plug in medical equipment overnight. Cleanliness was mostly good, but cobwebs lit up like Christmas when the lights came on. Poolside showers were cold, hard to adjust, & one door wouldn’t close. Lockers? Not enough locks. Trust issues activated. We were on a room-only basis, so sadly can’t comment on the food—though the menu looked tempting enough to regret missing out! Reception on arrival was... not warm. No smile, no info, just a laser focus on taking card details. Definitely not a graduate of charm school. Despite the flaws, the price makes it a stay we’d consider again.

Room clean and tidy, used the spa faculties both days, Staff extremely friendly, made our dog Molly very welcome in the bar area, she loved the attention. Reception staff very helpful. Even the other guests were lovely and chatty.

Great town, great hotel, great staff, great cooked brekkie

Excellent service. Good room, speedy internet. Lots of free parking. Lovely staff. Good value food and drink.

Arrived to be told that the last time we can have breakfast is 8 o’clock I questioned this as nowhere does it say that & we were told that there are only 14 spaces and every other one is booked so we have to have breakfast from 7 o’clock to 8 o’clock or we can’t have breakfast. What a shambolic way to treat guests and nowhere does it say that in your literature when I booked the hotel room I was not told that I need to book a slot for breakfast had I known this I would’ve booked breakfast for 930 however we were told 930 but on your website it says 10 o’clock Something is wrong and it’s not us! Roll onto Sunday morning and we came to breakfast at 09:20 to see 6 empty tables & greeted by the friendly waitress who said you can sit at any table for 2……. We then enjoyed our full breakfast without any issues. So as I suspected, the information about having to book was utter codswallop. I’ve travelled the world & bar covid rules, I’ve never had this kind of ridiculous restriction placed upon breakfast. Also told only until 09:30, website says 10:00 at weekends.

We had an excellent room. The food was excellent and the staff were very flexible and amenable as we were there for a reunion and wanted to change their admirable table settings for a more cozy atmosphere. Only glitch was the door key but easily rectifiable. The consensus was that we will be back next year.

Couldn’t fault it. Staff were friendly and attentive. The hotel was absolutely beautiful and added bonus, dog friendly! My fur baby loved his little holiday.

Great to use as a base for exploring the area. Quiet location, with the village high street less than 5 minutes walk away.

Comfortable room. Very clean. Staff very friendly & helpful. Quiet location & handy for shops bars & restaurants. Good breakfast.

Very nice peaceful hotel a few mins walk uphill from Ramsbottom ELR station

It is located in a really nice town with lots of lovely shops, pubs and places to eat. The Old Mill its self is as it states OLD. looks and feels old however there is a nice feel about the place. I have stayed in worse but for the money I have stayed in nicer as well. I am traveling with business so it did the job however I wouldnt spend my hard earned money taking a break here.

Really nice friendly place to stay. All the staff are very nice and attentive. Great location for Ramsbotton, literally 3 minutes walk down the hill to the shops, bars and cafes

Very friendly and helpful staff. Nice location just outside the center of Ramsbottom. Good breakfast.

We have stayed at The Old Mill on numerous occasions over the years. It is always very welcoming but now is in need of a complete refurbishment. It is very clean and the staff are excellent,but so much of it is worn and outdated. It's location is really good and it has plenty of parking. I believe a refurb is due this year and we look forward to our next visit. Softer pillows would be good!

Great place, quiet area. Lick of paint to freshen it up wouldn’t go amiss however everything else was spot on.

Wecstsyed for one night as we were meeting up with friends in Ramsbottom. Hotel is in a lovely location, within walking distance of the town and a really nice area. The staff were very friendly and welcoming. Excellent service. The hotel is in need of a refresh really. We had a very old fashioned shower in our room and things just looked 'tired'. However, we only usually stay for one night so ok for us but if staying longer i think the bathroom and rooms need a bit of modernisation. No offence. We had a nice evening and the price was reasonable.

Lovely historical hotel and I love Ramsbottom as a place to visit. We did walks up to Peel tower and went on the steam train. Fantastic places to eat too - Cocoa Tree is a delight!

Room was tiny and dirty. Daddy long legs on the bed. Terrible shower with no power. Tv didn’t work properly. Tea and coffee options very limited - just breakfast tea and instant coffee. Limited selection for breakfast. Very Poor value for money.

From the moment I walked in, to that when I left, the staff were superb. Available to help when required, helped to create a great environment. Pool, sauna, steam room and hot tub were used in the evening and morning, clean towels available at reception each time. Breakfast, again helpful and food was good too. Would stay again and will be.

The restaurant was quite good, for both breakfast and dinner (but wine too expensive). My room was mostly OK, at the price. BUT the bathroom door had to be kicked hard to actually close it - and then to open it from inside required heaving on the handle so hard that I think it might have pulled off and left me trapped in there! Didn’t the housekeeping staff know about this dangerous situation?

Friendly staff lovely food in restaurant the only thing that I was disappointed in was my breakfast a little over cooked

Great town, great hotel, great staff, great cooked brekkie

Excellent service. Good room, speedy internet. Lots of free parking. Lovely staff. Good value food and drink.

Arrived to be told that the last time we can have breakfast is 8 o’clock I questioned this as nowhere does it say that & we were told that there are only 14 spaces and every other one is booked so we have to have breakfast from 7 o’clock to 8 o’clock or we can’t have breakfast. What a shambolic way to treat guests and nowhere does it say that in your literature when I booked the hotel room I was not told that I need to book a slot for breakfast had I known this I would’ve booked breakfast for 930 however we were told 930 but on your website it says 10 o’clock Something is wrong and it’s not us! Roll onto Sunday morning and we came to breakfast at 09:20 to see 6 empty tables & greeted by the friendly waitress who said you can sit at any table for 2……. We then enjoyed our full breakfast without any issues. So as I suspected, the information about having to book was utter codswallop. I’ve travelled the world & bar covid rules, I’ve never had this kind of ridiculous restriction placed upon breakfast. Also told only until 09:30, website says 10:00 at weekends.

We had an excellent room. The food was excellent and the staff were very flexible and amenable as we were there for a reunion and wanted to change their admirable table settings for a more cozy atmosphere. Only glitch was the door key but easily rectifiable. The consensus was that we will be back next year.

Very friendly and helpful staff. Nice location just outside the center of Ramsbottom. Good breakfast.

Nice hotel position and overall clean but very dated rooms need upgrades . No air conditioning and shower over bath not good. However staff friendly and efficient, breakfast home cooked to order and delicious.