Is parking available at the property?

Free valet parking is available on-site, and there is also parking available for guests. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

English breakfasts are served on weekdays from 7:30 AM to 12:30 PM for a fee of approximately MXN 540 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific accessibility features may vary, so contacting the property for details is recommended.

What is the location of the property in relation to key landmarks?

The property is located in Valle de Bravo, on a lake, within a 5-minute drive of Valle de Bravo Dam and Hridaya Club Garden. It is approximately 2.1 miles from Ixtapantongo National Training Center and 2.6 miles from Normal School of Valle de Bravo.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MXN 200 per stay, and advance request or confirmation is required.

El Santuario Resort & Spa, Valle de Bravo

Average nightly price at El Santuario Resort & Spa by month, last 12 months (USD)
Month	Average price
January	US$159
February	US$192
March	US$185
April	US$187
May	US$174
June	US$172
July	US$175
August	US$163
September	US$157
October	US$161
November	US$180
December	US$156

What guests think

At El Santuario Resort & Spa, travelers love the breathtaking lake views, serene atmosphere, and friendly staff, but also note trade-offs: hot rooms without air conditioning, chilly or aging pools, variable and pricey dining, plus occasional noise and slow service.

Many enjoy stylish rooms with lake views alongside spa treatments, temazcal, and guided yoga or meditation sessions. The hillside layout brings many stairs and challenging access, and maintenance issues such as leaks, odors, or inconsistent water temperature appear in some areas. Expect a scenic, restorative stay if you prioritize nature and relaxation over full comfort and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight striking lakefront grounds, spa and temazcal, and relaxing spaces. Recurring issues include many stairs and limited accessibility, pools or jacuzzis often cold, and visible maintenance needs in some facilities.

Related guest reviews

10

Zuany

22 Aug 2025

·

Stayed 4 nights

Muy bonita la propiedad, el concepto padrísimo, descansamos al máximo! Las actividades de Meditación y Yoga también muy buenas, nos sacó de la rutina diaria. El personal siempre amable. El único pero es que la alberca no está climatizada y eso te quita las ganas de utilizarla. También hace falta más variedad en el menú.

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $181	4 $153	5 $160	6 $182	7 $204
8 $159	9 $159	10 $160	11 $171	12 $194	13 $187	14 $202
15 $169	16 $170	17 $170	18 $170	19 $170	20 $187	21 $234
22 $170	23 $170	24 $170	25 $170	26 $170	27 $187	28 $187
29 $170	30 $170

Su	Mo	Tu	We	Th	Fr	Sa
		1 $170	2 $170	3 $170	4 $187	5 $185
6 $170	7 $170	8 $170	9 $170	10 $170	11 $187	12 $187
13 $170	14 $170	15 $170	16 $174	17 $170	18 $187	19 $187
20 $174	21 $183	22 $179	23 $183	24 $179	25 $197	26 $197
27 $194	28 $193	29 $193	30 $193	31 $192

Prices for El Santuario Resort & Spa

Monthly average prices

About this property

Location

Room options

Two Bedroom Family Villa

Master Suite Doble

Two Bedroom Family Suite

Junior Room, Mountain View

Master Suite King

Suite Lago

Garden Suite

Junior Suite, Mountain View

Basic Studio Suite

Deluxe Twin Room

Guest reviews of El Santuario Resort & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about El Santuario Resort & Spa

Prices for upcoming dates