El Cid El Moro Beach Hotel
166 US$
/ noche
Promedio para octubre
Precios para El Cid El Moro Beach Hotel
Selecciona fechas para ver precios y disponibilidad
166 US$
/ noche
Promedio para octubre
Precios medios mensuales
En El Cid El Moro Beach Hotel, los precios por noche son de 145 US$ de media en el mes más barato (junio) y de 352 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 184 US$ |
| febrero | 299 US$ |
| marzo | 160 US$ |
| abril | 261 US$ |
| mayo | 230 US$ |
| junio | 145 US$ |
| julio | 352 US$ |
| agosto | 318 US$ |
| septiembre | 182 US$ |
| octubre | 166 US$ |
| noviembre | 184 US$ |
| diciembre | 238 US$ |
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oct · 166 US$
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Más caro: julio (aprox. 352 US$)
Más barato: junio (aprox. 145 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Mientras el golfista de la familia se divierte en el campo de golf, el resto de la familia puede disfrutar de las dem...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Mientras el golfista de la familia se divierte en el campo de golf, el resto de la familia puede disfrutar de las demás instalaciones, que incluyen un centro de bienestar y una piscina al aire libre. Otros servicios de este complejo incluyen conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos. Puedes utilizar el servicio de transporte disponible (de pago), que recorre una distancia de 30 kilómetros.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Mazatlán? En este complejo turístico tienes a tu disposición 900 metros cuadrados de espacio con centro de conferencias y 5 salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) previa petición y aparcamiento sin asistencia (de pago).
Comida
Pásate por La Concha, uno de los 5 restaurantes de este complejo turístico, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones con horario limitado y una cafetería. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 2 bares con salón. Se ofrece un desayuno completo todos los días de 07:00 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 294 habitaciones con decoraciones diferentes, equipadas con frigorífico y televisión de pantalla plana. Las habitaciones disponen de balcón amueblado. Para los momentos de ocio, tienes una por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal de diseño.
Ubicación
Si decides alojarte en El Cid El Moro Beach Hotel, te encontrarás en una fantástica zona de Mazatlán (Zona Dorada), a menos de cinco minutos en coche de Paseo costero Malecón de Mazatlán y Playa Sábalo. Además, este complejo de playa se encuentra a 8,5 km de Playa Olas Altas y a 1,5 km de Islas y áreas protegidas del Golfo de California.
Qué hay cerca
Playa Sábalo(0.5 millas)
Playa Punta Camarón(0.8 millas)
Islas y áreas protegidas del Golfo de California(0.9 millas)
Reserva Ecológica Islas de Mazatlán(0.9 millas)
Museo de Conchas y Caracoles Marinos(1 millas)
Club de golf y campestre El Cid(1 millas)
MonteCarlo Casino(1.3 millas)
Casino del Rey(1.3 millas)
Monumento a la Familia(1.5 millas)
Caverna del Diablo(1.6 millas)
Paseo costero Malecón de Mazatlán(1.6 millas)
Letras de Mazatlán(1.6 millas)
Pacific Golf Center(1.9 millas)
Centro comercial La Gran Plaza(2.2 millas)
Bula(2.4 millas)
El aeropuerto más práctico para llegar a El Cid El Moro Beach Hotel se encuentra en Mazatlán, Sinaloa (MZT-Aeropuerto Internacional General Rafael Buelna)(21.9 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Avenida Camaron Sabalo Sin Numero, El Encanto, Mazatlán, Estado de Sinaloa, México
Playa Sábalo (0.5 millas)
Playa Punta Camarón (0.8 millas)
Islas y áreas protegidas del Golfo de California (0.9 millas)
Reserva Ecológica Islas de Mazatlán (0.9 millas)
Museo de Conchas y Caracoles Marinos (1 millas)
Club de golf y campestre El Cid (1 millas)
Opciones de habitación
6
Suite de 1 recámara
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Murphy Bed
Capacidad: 6
592 ft²
BalcónAire acondicionadoSala de estar independienteNevera
7
Habitacion Luxury Todo Incluido Elite
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
592 ft²
BalcónAire acondicionadoNeveraBaño privado
7
One Bedroom Elite
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Murphy Bed
Capacidad: 6
581 ft²
BalcónAire acondicionadoSala de estar independienteNevera
8
Habitación de lujo doble (Elite Golf Experience)
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
592 ft²
BalcónAire acondicionadoNeveraBaño privado
6
Habitacion Luxury
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
592 ft²
BalcónAire acondicionadoNeveraBaño privado
8
One Bedroom Elite Golf Experience
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Murphy Bed
Capacidad: 6
570 ft²
BalcónAire acondicionadoSala de estar independienteNevera
Reseñas de los huéspedes sobre El Cid El Moro Beach Hotel
7.8
Bueno
Basado en 1001 comentarios verificados
¿Quién se queda aquí?
Trabajo
5%
Pareja
15%
Familia
65%
Grupo
10%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En El Cid El Moro Beach, los huéspedes elogian su ubicación frente a la playa, las grandes piscinas y su fácil acceso a pie a diversos lugares. Sin embargo, las quejas recurrentes incluyen el ruido de la discoteca por la noche y varios cargos adicionales por artículos como el Wi‑Fi, el agua embotellada y otros servicios.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En El Cid El Moro Beach, los huéspedes elogian su ubicación frente a la playa, las grandes piscinas y su fácil acceso a pie a diversos lugares. Sin embargo, las quejas recurrentes incluyen el ruido de la discoteca por la noche y varios cargos adicionales por artículos como el Wi‑Fi, el agua embotellada y otros servicios.
El servicio se describe con frecuencia como amable y atento, aunque algunos huéspedes informan de respuestas lentas o poco útiles y de la insistencia del personal de la piscina por ofrecer servicios adicionales. Las habitaciones son espaciosas y ofrecen excelentes vistas al océano, pero muchas parecen anticuadas y varios mencionan colchones o almohadas incómodas. Las opiniones sobre la comida son variadas: los buffets pueden ser insípidos o fríos, mientras que los restaurantes a la carta son mejores, y las reservas más las restricciones del paquete frustran a muchos. Espere una experiencia de resort animada y familiar con una excelente oferta de playa y piscina, que se ve compensada por el ruido y las limitaciones en la letra pequeña.
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Instalaciones
Las múltiples piscinas y el acceso directo a la playa son puntos destacados. Las instalaciones muestran su antigüedad, con cierres ocasionales por mantenimiento o áreas desgastadas y resbaladizas, algunas áreas para adultos o de tipo 'élite' (incluida la bañera de hidromasaje) restringidas por el paquete, y extras como el Wi‑Fi o el estacionamiento que implican tarifas adicionales.
Reseñas de huéspedes relacionadas
6
Adriana Yolanda
16 ago 2023
·
Se alojó 3 noches
The dining options are amazing and staff are kind in order to be able to book these restaurants you need to pay for the all inclusive option if you don’t you will be limited to an “international buffet” La Pergola which is quite a horrible buffet and the food is quite nasty also the fact that there is only 1 pool for el Moro hotel is incredibly bad it’s filled and can’t have a moment of peace because of kids and the abundance of people around Overall I would rate my experience quite average my highlight would be the Italian restaurant which is beautiful
The dining options are amazing and staff are kind in order to be able to book these restaurants you need to pay for the all inclusive option if you don’t you will be limited to an “international buffet” La Pergola which is quite a horrible buffet and the food is quite nasty also the fact that there is only 1 pool for el Moro hotel is incredibly bad it’s filled and can’t have a moment of peace because of kids and the abundance of people around Overall I would rate my experience quite average my highlight would be the Italian restaurant which is beautiful
8
Gretty
7 jun 2024
·
Se alojó 2 noches
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
4
Adalberto
16 abr 2024
·
Se alojó 1 noche
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
6
Cinthia R.
19 ago 2024
·
Se alojó 3 noches
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
10
Luis Garcia
1 may 2025
·
Se alojó 5 noches
Would definitely recommend, more family friendly so if your traveling as a couple then choose the adult only side
Would definitely recommend, more family friendly so if your traveling as a couple then choose the adult only side
6
James
16 dic 2021
·
Se alojó 4 noches
The Property was a 4-star property, and wonderful greeting. Excellent location on the Beach, but the valet parking was Self Service (you had to pay to park your own car across the street) There were many restaurants, but all required 24 hour reservations (why go on vacation when you have to plan every step) the food on the buffet was only fair, and when you busted your rear to go out and get a wonderful spot on the beach, they parked a family right in front of us, between us and the water. Paid way too much for a substandard trip to the beach !! Advice, do not buy the All Inclusive package !! And when you see someone pitching their tent in front of your wonderful spot on the beach, make them move before they get comfortable !!
The Property was a 4-star property, and wonderful greeting. Excellent location on the Beach, but the valet parking was Self Service (you had to pay to park your own car across the street) There were many restaurants, but all required 24 hour reservations (why go on vacation when you have to plan every step) the food on the buffet was only fair, and when you busted your rear to go out and get a wonderful spot on the beach, they parked a family right in front of us, between us and the water. Paid way too much for a substandard trip to the beach !! Advice, do not buy the All Inclusive package !! And when you see someone pitching their tent in front of your wonderful spot on the beach, make them move before they get comfortable !!
8
Minerva
20 may 2024
·
Se alojó 4 noches
Tenemos años llegando a esté lugar, nos encanta el todo incluído. Gracias a los meseros de los restaurantes italiano japonés y Thai, sobre todo a Darío, super amable y. Tomas del bar de playa, súper amables. Sugerencia para los meseros de la concha y restaurante argentino, que sean más amables y ayentos tardan demasiado en atender.. Nos negaron el acceso a la alberca del Moro con el argu.mento de que era solo para socios. Concierne nos informó que teníamos derecho al uso de todas las albercas, fue bochornoso y desagradable, la alberca estaba vacía.
Tenemos años llegando a esté lugar, nos encanta el todo incluído. Gracias a los meseros de los restaurantes italiano japonés y Thai, sobre todo a Darío, super amable y. Tomas del bar de playa, súper amables. Sugerencia para los meseros de la concha y restaurante argentino, que sean más amables y ayentos tardan demasiado en atender.. Nos negaron el acceso a la alberca del Moro con el argu.mento de que era solo para socios. Concierne nos informó que teníamos derecho al uso de todas las albercas, fue bochornoso y desagradable, la alberca estaba vacía.
4
Antonio Diaz
6 ago 2024
·
Se alojó 5 noches
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
8
salvador alfaro
20 jun 2025
·
Se alojó 4 noches
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
8
Bianca
28 sept 2023
·
Se alojó 2 noches
Property is old and expensive Pools are very slippery I was very stressed with my 4 year old he feel head on the slippery rocks on the pool and kids slide was out of service
Property is old and expensive Pools are very slippery I was very stressed with my 4 year old he feel head on the slippery rocks on the pool and kids slide was out of service
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones sobre la limpieza son variadas: algunos huéspedes encontraron las habitaciones y los terrenos limpios, pero otros informaron sobre cucarachas, pisos o ropa de cama sucios y baños mal limpiados, con un servicio de limpieza inconsistente.
Reseñas de huéspedes relacionadas
4
Jacqueline and Miguel
12 ago 2025
·
Se alojó 3 noches
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
8
Celina
13 jul 2024
·
Se alojó 9 noches
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
2
Anita Suzanne
27 nov 2025
·
Se alojó 7 noches
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
2
Juan
15 jul 2024
·
Se alojó 1 noche
estuvo pésimo muy mal servicio habitación muy sucia y mala atención al cliente te cobran el estacionamiento aparte y no ay valet parking nada recomendable.
estuvo pésimo muy mal servicio habitación muy sucia y mala atención al cliente te cobran el estacionamiento aparte y no ay valet parking nada recomendable.
2
Jacqueline iline
26 mar 2025
·
Se alojó 7 noches
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
6
nancy a cortes
19 ago 2024
·
Se alojó 4 noches
Bathroom toilet dirty also my pillows requested to be removed from room
Bathroom toilet dirty also my pillows requested to be removed from room
2
Francisco
23 abr 2024
·
Se alojó 5 noches
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
8
Yaritzi
27 ago 2024
·
Se alojó 4 noches
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
6
Kimberly Dawn
16 nov 2025
·
Se alojó 9 noches
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
10
Blanca
14 oct 2025
·
Se alojó 4 noches
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas y ofrecen impresionantes vistas al mar, pero muchas están anticuadas y algunos huéspedes encontraron los colchones o las almohadas incómodos.
Reseñas de huéspedes relacionadas
6
Simonete
4 abr 2024
·
Se alojó 5 noches
Very old outdated hotel needs renovation as soon as possible, gaps in between the doors, windows only one glass i didn't sleep well because I can hear all the noise from a bar across the street from the hotel and all the noise from the cars passing by all night long and i was a the 26th floor, i can just imagine people on the lower floor how horrible it will be.
Very old outdated hotel needs renovation as soon as possible, gaps in between the doors, windows only one glass i didn't sleep well because I can hear all the noise from a bar across the street from the hotel and all the noise from the cars passing by all night long and i was a the 26th floor, i can just imagine people on the lower floor how horrible it will be.
4
Adalberto
16 abr 2024
·
Se alojó 1 noche
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
10
Guillaume
19 mar 2025
·
Se alojó 3 noches
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
8
manuel
23 abr 2024
·
Se alojó 3 noches
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
4
Elsa
23 dic 2024
·
Se alojó 2 noches
The beds are terrible, including the pillows, which are super uncomfortable.
The beds are terrible, including the pillows, which are super uncomfortable.
6
Joyce
26 mar 2024
·
Se alojó 16 noches
Room was facing North #1829 Cold, No Sun at all! Plus the Nightclub from 10 pm to 4 am everynight ( Boom Boom music) No sleep! Horrible Internet for $50 US Drops every few Seconds😞 Check your Charges CLOSELY before paying your Bill….
Room was facing North #1829 Cold, No Sun at all! Plus the Nightclub from 10 pm to 4 am everynight ( Boom Boom music) No sleep! Horrible Internet for $50 US Drops every few Seconds😞 Check your Charges CLOSELY before paying your Bill….
6
James
27 mar 2023
·
Se alojó 7 noches
The location was great. Right in the middle of shopping and dining options within walking distance. The room had a gorgeous view of the ocean. The lighting over the bathroom sink was really dim. No light over the tub/shower area. The shower water temperature was inconsistent so it would be either really hot or really cold. The property is located near an open air nightclub which was loud from 10 pm to around 4 am.
The location was great. Right in the middle of shopping and dining options within walking distance. The room had a gorgeous view of the ocean. The lighting over the bathroom sink was really dim. No light over the tub/shower area. The shower water temperature was inconsistent so it would be either really hot or really cold. The property is located near an open air nightclub which was loud from 10 pm to around 4 am.
8
Angel
2 jun 2025
·
Se alojó 2 noches
La almoadas esta demasiado altas
La almoadas esta demasiado altas
8
salvador alfaro
20 jun 2025
·
Se alojó 4 noches
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
10
Mark
27 abr 2024
·
Se alojó 9 noches
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser elogiado por su amabilidad y atención en bares, restaurantes y actividades, pero las reseñas también señalan un servicio inconsistente, respuestas lentas o errores en las reservas y la insistencia del personal de la piscina por ofrecer servicios adicionales, que puede resultar molesta.
Reseñas de huéspedes relacionadas
8
susan
24 feb 2025
·
Se alojó 7 noches
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
6
Pam
18 ene 2025
·
Se alojó 7 noches
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
4
Hector
17 abr 2022
·
Se alojó 5 noches
El hotel tiene una vista maravillosa, pero salvo a los meseros en restaurantes y recepción, la demás gente no tiene actitud de servicio ( la persona de toallas, la hostess del restaurante mexicano); los meseros de alberca solo se dedican a vender lo que no está en el Plan todo Incluido. las toallas de alberca escasas y muy, muy viejas. Aunque te hacen firmar un reglamento para “no contratar bandas”, no lo hacen cumplir: todo el día, de 2 a 10 PM hay bandas en la playa, contratados por los mismos hospedes; es muy, muy molesto, tres y cuatro bandas tocando al mismo tiempo, no se puede disfrutar de estar en la playa (para nada hay tranquilidad). Mucho que desear en la actitud de servicio del personal, en general; ni siquiera te ceden el paso cuando se cruzan con huéspedes, ni un hola. Concierge, bien a medias
El hotel tiene una vista maravillosa, pero salvo a los meseros en restaurantes y recepción, la demás gente no tiene actitud de servicio ( la persona de toallas, la hostess del restaurante mexicano); los meseros de alberca solo se dedican a vender lo que no está en el Plan todo Incluido. las toallas de alberca escasas y muy, muy viejas. Aunque te hacen firmar un reglamento para “no contratar bandas”, no lo hacen cumplir: todo el día, de 2 a 10 PM hay bandas en la playa, contratados por los mismos hospedes; es muy, muy molesto, tres y cuatro bandas tocando al mismo tiempo, no se puede disfrutar de estar en la playa (para nada hay tranquilidad). Mucho que desear en la actitud de servicio del personal, en general; ni siquiera te ceden el paso cuando se cruzan con huéspedes, ni un hola. Concierge, bien a medias
8
Maria
23 jun 2022
·
Se alojó 5 noches
When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
8
Abel
11 nov 2025
·
Se alojó 3 noches
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
8
Diana
11 dic 2024
·
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.
10
Ilieda
24 ene 2025
·
Se alojó 4 noches
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
10
Arturo
19 abr 2025
·
Se alojó 6 noches
Friendly staff
Friendly staff
8
Raquel
7 sept 2025
·
Se alojó 3 noches
Customer service terrible hotel was wonderful
Customer service terrible hotel was wonderful
8
Conny
23 may 2024
·
Se alojó 3 noches
Ya es la segunda vez que voy a Cid el Moro un año cambié a Castilla y fue mala decisición si cambia mucho uno de otro. Al llegar el check in fue rápido llegamos a las 12 del medio día y nos dieron nuestras pulceras para hacer uso de las instalaciones y consumir alimentos y bebidas y ya a las 4 pm nos dieron nuestra habitación. el Check out ya es a las 11 am cuando en otros hoteles es a las 12. Las instalaciones son buenas, la habitación la aseaban diario solo 1 de las almohadas olía a cigarro. Las personas que brindan las toallas en alberca son las únicas con mala atención, meseros siempre disponibles al igual que botones y recepción. Los alimentos en los restaurantes de reserva y La concha super rico todo. Las bebidas preparadas en la alberca si son un poco malas pero en general la estadía estuvo muy bien, lo recomiendo para viajes familiares, los niños se divierten mucho y están seguros.
Ya es la segunda vez que voy a Cid el Moro un año cambié a Castilla y fue mala decisición si cambia mucho uno de otro. Al llegar el check in fue rápido llegamos a las 12 del medio día y nos dieron nuestras pulceras para hacer uso de las instalaciones y consumir alimentos y bebidas y ya a las 4 pm nos dieron nuestra habitación. el Check out ya es a las 11 am cuando en otros hoteles es a las 12. Las instalaciones son buenas, la habitación la aseaban diario solo 1 de las almohadas olía a cigarro. Las personas que brindan las toallas en alberca son las únicas con mala atención, meseros siempre disponibles al igual que botones y recepción. Los alimentos en los restaurantes de reserva y La concha super rico todo. Las bebidas preparadas en la alberca si son un poco malas pero en general la estadía estuvo muy bien, lo recomiendo para viajes familiares, los niños se divierten mucho y están seguros.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa y en una zona accesible a pie cerca de tiendas y restaurantes, pero la música alta de las discotecas cercanas hasta altas horas de la noche es un problema recurrente.
Reseñas de huéspedes relacionadas
2
Joan
24 mar 2024
·
Se alojó 14 noches
Good hotel very clean. Easy access to transportation such as taxi and bus service. Staff very pleasant. Regret will never stay here again or at the other adjoining El Cid properties! The 2 night clubs across the street ruined our stay here. The nightclubs were EXTREMELY NOISY!! They start between 8pm & 10pm depending on the days. THEY DO NOT STOP UNTIL 4a.m. We tried to change our room 3 times but no success. Probably due to maximum reservations as it was getting close to spring break & Easter. There is supposedly a “quiet” side but cannot say for sure as we were not allowed to see a different room even though we were promised at check in. There are quieter rooms but we were told they only had double beds in them. The rooms overlooking the nightclubs were the rooms with King beds. The hotel didn’t have any queen beds. Service in the dining room was very slow for a-la-carte service! We didn’t buy all inclusive as it was buffet only. Only one dining room & bufet was too expensive. $450 pesos per person breakfast & $750 pesos per person evening. We could eat breakfast for about $600 pesos total for us as a couple - much less than $900 pesos for us as a couple. We tried supper once & sevice was not good. They expect everyone will use the buffet. I tried to order 1 glass of wine with my supper but was told they only sold by the bottle! After much insistence they finally gave me 1 glass. Number 1 reason we will never come back is the noise from the 2 night clubs to 4 a.m.
Good hotel very clean. Easy access to transportation such as taxi and bus service. Staff very pleasant. Regret will never stay here again or at the other adjoining El Cid properties! The 2 night clubs across the street ruined our stay here. The nightclubs were EXTREMELY NOISY!! They start between 8pm & 10pm depending on the days. THEY DO NOT STOP UNTIL 4a.m. We tried to change our room 3 times but no success. Probably due to maximum reservations as it was getting close to spring break & Easter. There is supposedly a “quiet” side but cannot say for sure as we were not allowed to see a different room even though we were promised at check in. There are quieter rooms but we were told they only had double beds in them. The rooms overlooking the nightclubs were the rooms with King beds. The hotel didn’t have any queen beds. Service in the dining room was very slow for a-la-carte service! We didn’t buy all inclusive as it was buffet only. Only one dining room & bufet was too expensive. $450 pesos per person breakfast & $750 pesos per person evening. We could eat breakfast for about $600 pesos total for us as a couple - much less than $900 pesos for us as a couple. We tried supper once & sevice was not good. They expect everyone will use the buffet. I tried to order 1 glass of wine with my supper but was told they only sold by the bottle! After much insistence they finally gave me 1 glass. Number 1 reason we will never come back is the noise from the 2 night clubs to 4 a.m.
4
Adalberto
16 abr 2024
·
Se alojó 1 noche
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
10
ALFREDO
4 ene 2025
·
Se alojó 4 noches
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
10
carlos
26 jul 2025
·
Se alojó 5 noches
Muy bien ubicado, tienes un centro comercial enfrente y un señor frogs a lado y una panadería Panamá muy cerca, muy atentos te atneo
Muy bien ubicado, tienes un centro comercial enfrente y un señor frogs a lado y una panadería Panamá muy cerca, muy atentos te atneo
8
Patricia
2 jun 2025
·
Se alojó 4 noches
Excellent location
Excellent location
8
Josiah
27 feb 2024
·
Se alojó 3 noches
The check in was very nice and easy. The staff was very friendly and ready to help. The hotel is clean, pools were nice and plenty to do around the place. The room was nice. The only thing I didn't like was the noise at night you could hear the club across the street. The shopping across is nice incase you need something you forgot. Plenty of food around the hotel and at the hotel. overall nice place to stay
The check in was very nice and easy. The staff was very friendly and ready to help. The hotel is clean, pools were nice and plenty to do around the place. The room was nice. The only thing I didn't like was the noise at night you could hear the club across the street. The shopping across is nice incase you need something you forgot. Plenty of food around the hotel and at the hotel. overall nice place to stay
8
Wilhelm
15 ene 2023
·
Se alojó 19.370 noches
Everything was fine, but there’s a bar right close by, with the music blaring pretty much every evening, so loud that you have a rough time sleeping,
Everything was fine, but there’s a bar right close by, with the music blaring pretty much every evening, so loud that you have a rough time sleeping,
8
douglas
12 dic 2022
·
Se alojó 1 noche
Great location to walk to different restaurants and to the golf course. Outstanding ocean view and room. Did not like the loud music from near by night clubs that play to 4 AM and hard to great pool towels in afternoon if you golfed the morning.
Great location to walk to different restaurants and to the golf course. Outstanding ocean view and room. Did not like the loud music from near by night clubs that play to 4 AM and hard to great pool towels in afternoon if you golfed the morning.
10
Gustavo
27 ago 2023
·
Se alojó 5 noches
Resort is very nice along with pools and amazing balcony views but it’s about a 7 min drive from the malecón and about a 15 minute walk from all the main shops and the malecón letters
Resort is very nice along with pools and amazing balcony views but it’s about a 7 min drive from the malecón and about a 15 minute walk from all the main shops and the malecón letters
10
Timothy M
16 mar 2025
·
Se alojó 7 noches
Location was very very good and the grounds were kept very clean
Location was very very good and the grounds were kept very clean
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La oferta gastronómica es variada: los restaurantes a la carta reciben excelentes críticas, mientras que los buffets suelen ser insípidos o fríos; se requieren reservas y son difíciles de conseguir, y los diferentes tipos de paquete pueden limitar lo que cubre el régimen de todo incluido.
Reseñas de huéspedes relacionadas
4
Jacqueline and Miguel
12 ago 2025
·
Se alojó 3 noches
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
10
Harry
15 dic 2024
·
Se alojó 5 noches
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
8
Lyn
30 nov 2024
·
Se alojó 3 noches
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
8
Sheila
6 mar 2025
·
Se alojó 13 noches
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
10
Lizeth
22 jul 2025
·
Se alojó 4 noches
Excelente servicio, muy atentos todo el personal. Restaurantes muy ricos
Excelente servicio, muy atentos todo el personal. Restaurantes muy ricos
10
Penny
25 abr 2025
·
Se alojó 11 noches
We had a beautiful oceanfront corner suite with stunning views. The beach service was outstanding thanks to Tomas and Martine. Thank you. The Elite all inclusive is definitely the way to go. Our meals and service in the La Concha restaurant were just excellent. A wonderful relaxing holiday
We had a beautiful oceanfront corner suite with stunning views. The beach service was outstanding thanks to Tomas and Martine. Thank you. The Elite all inclusive is definitely the way to go. Our meals and service in the La Concha restaurant were just excellent. A wonderful relaxing holiday
6
Carrie
26 feb 2025
·
Se alojó 7 noches
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
8
Aaron J
20 mar 2025
·
Se alojó 5 noches
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
8
Lizbeth
24 jun 2025
·
Se alojó 5 noches
The rooms were great! But the restaurant variation was limited. Especially for those that don’t eat sea food .
The rooms were great! But the restaurant variation was limited. Especially for those that don’t eat sea food .
8
Martin
9 mar 2025
·
Se alojó 6 noches
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Héctor
22 jun 2026
·
Se alojó 4 noches
Estuvimos 5 días fabulosos, muy bien atendidos, mis mejores comentarios para el joven Marcos del restaurante el Moro, en general todo el personal muy amables. Porsuesto que regresamos
Estuvimos 5 días fabulosos, muy bien atendidos, mis mejores comentarios para el joven Marcos del restaurante el Moro, en general todo el personal muy amables. Porsuesto que regresamos
6
Karen
8 jun 2026
·
Se alojó 3 noches
Le falta mucho mantenimiento, se ve viejo el hotel. El clima es un insuficiente para la habitación ya que no enfría bien. La comida si está rica y no tardan mucho tiempo en servirla. La limpieza es moderada.
Le falta mucho mantenimiento, se ve viejo el hotel. El clima es un insuficiente para la habitación ya que no enfría bien. La comida si está rica y no tardan mucho tiempo en servirla. La limpieza es moderada.
10
Jose Alfredo
23 mar 2026
·
Se alojó 3 noches
Muy limpio
Muy limpio
10
Perla
20 ene 2026
·
Se alojó 3 noches
Excelente trato, la estancia con ustedes fue muy satisfactoria y agradable sin duda volveremos. Baños limpios, comida rica, habitaciones limpias, todo muy agradable
Excelente trato, la estancia con ustedes fue muy satisfactoria y agradable sin duda volveremos. Baños limpios, comida rica, habitaciones limpias, todo muy agradable
6
Cinthia
20 ene 2026
·
Se alojó 4 noches
El hotel en general está deteriorado pero la habitación que nos tocó tenía problemas también en la regadera, las almohadas súper duras, no descansábamos en la noche. El buffet no era muy bueno.
El hotel en general está deteriorado pero la habitación que nos tocó tenía problemas también en la regadera, las almohadas súper duras, no descansábamos en la noche. El buffet no era muy bueno.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-04: 72.03814881209564USD
- 2026-10-05: 193.28079033343505USD
- 2026-10-06: 192.28074628578185USD
- 2026-10-07: 196.33038768164062USD
- 2026-10-08: 249.0644968330078USD
- 2026-10-09: 250.46647768821717USD
- 2026-10-10: 246.7921708252258USD
- 2026-10-11: 197.46316990864563USD
- 2026-10-12: 200.4404561956787USD
- 2026-10-13: 200.4404561956787USD
- 2026-10-14: 200.4404561956787USD
- 2026-10-15: 200.4404561956787USD
- 2026-10-16: 202.4473229193878USD
- 2026-10-17: 200.4404561956787USD
- 2026-10-18: 279.6102770129242USD
- 2026-10-19: 343.9319306424866USD
- 2026-10-20: 346.7012991510315USD
- 2026-10-21: 200.4404561956787USD
- 2026-10-22: 284.2354529870453USD
- 2026-10-23: 281.8541396112671USD
- 2026-10-24: 284.2354529870453USD
- 2026-10-25: 281.8541396112671USD
- 2026-10-26: 281.8541396112671USD
- 2026-10-27: 284.09830955296326USD
- 2026-10-28: 200.4404561956787USD
- 2026-10-29: 202.4473229193878USD
- 2026-10-30: 250.46647768821717USD
- 2026-10-31: 250.46647768821717USD
- 2026-11-01: 202.50098848379517USD
- 2026-11-02: 200.4404561956787USD
- 2026-11-03: 200.4404561956787USD
- 2026-11-04: 202.4473229193878USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 250.46647768821717USD
- 2026-11-12: 284.09830955296326USD
- 2026-11-13: 1532.9513321901854USD
- 2026-11-14: 412.14661715478513USD
- 2026-11-15: 1122.779566826477USD
- 2026-11-16: 200.4404561956787USD
- 2026-11-17: 194.84433134468077USD
- 2026-11-18: 204.23478063812254USD
- 2026-11-19: 250.46647768821717USD
- 2026-11-20: 1229.105273084839USD
- 2026-11-21: 1231.0926235056152USD
- 2026-11-22: 239.11358986024476USD
- 2026-11-23: 250.46647768821717USD
- 2026-11-24: 250.46647768821717USD
- 2026-11-25: 202.8551333999176USD
- 2026-11-26: 236.70137140283202USD
- 2026-11-27: 252.29996861141967USD
- 2026-11-28: 252.29996861141967USD
- 2026-11-29: 200.4404561956787USD
- 2026-11-30: 200.4404561956787USD
- 2026-12-01: 204.23478063812254USD
- 2026-12-02: 200.4404561956787USD
- 2026-12-03: 200.4404561956787USD
- 2026-12-04: 220.47383017103576USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 72 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Es necesario reservar con antelación las partidas de golf, los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Para acceder a este alojamiento, no es necesario el coche.
- La conexión wifi gratuita de las zonas comunes se limita a un máximo de dispositivos: 4.
- Desayuno completo: entre 20 y 50 USD por adulto; entre 20 y 50 USD por menor (precio aproximado)
- Transporte al aeropuerto: 35 USD por persona solo ida
- Coste del servicio de transporte desde/hasta el aeropuerto por menor: 35 USD (solo ida), (hasta 17 años)
- Aparcamiento: 5 USD por noche (entrada y salida libre)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Guardería infantil/Niñera
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Area Shuttle (free)
Parking Onsite
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Zona de juegos
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Spa y centro de bienestar
Snack Bar/Deli
Internet
WiFi