Is parking available at the hotel?

Yes, free self-parking is available on-site. Valet parking is also offered, but availability may be limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee, approximately MXN 200 to 400 per person.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 1:00 PM. Early check-in and late check-out may be available for an additional fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests are encouraged to contact the property for specific details.

Where is the hotel located in relation to local attractions?

The hotel is situated in the heart of San Luis Potosi, within a 5-minute walk of Plaza de Aranzazu and San Luis Potosi Cathedral. It is approximately 0.2 miles from Plaza del Carmen and 0.9 miles from Alameda.

Are children allowed at the hotel?

Children 12 years old and younger are not permitted at the hotel.

Hotel Museo Palacio de San Agustin

What guests think

At Hotel Museo Palacio de San Agustin, travellers praise the stunning historic, museum-like setting and guided tours, along with courteous staff, comfortable rooms, and a central location that makes exploring the city easy on foot.

Reviews frequently note strong overall cleanliness across rooms and common areas. The on-site restaurant and breakfast are often complimented for quality, though some guests report slow or inattentive service and a small dining area. A few also mention event noise late into the night or inconsistent responses when problems arise. Expect a one-of-a-kind atmosphere in a gracious, well-kept hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the building's historic, museum-like character and appreciate the guided tours of the property. Interiors are elegant and richly decorated.

Related guest reviews

10

Sandra

Dec 15, 2024

·

Stayed 1 night

The hotel is fantastic! Please ask someone in the reception to tour you to the chapel and the cellar. We are definettly coming back soon!

10

SALVADOR ULISES

Nov 10, 2025

·

Stayed 2 nights

El hotel en si. Imagina dormir en un museo donde los muebles de la habitacion tienen historia y ademas estan en un libro. Magnifica experiencia

Translate

10

Daniel

Feb 21, 2024

·

Stayed 1 night

Never experienced a hotel museum before make some extra time to take a tour of the place. The staff was very professional and friendly will be returning whenever I am in the area.

10

stefan

Nov 28, 2023

·

Stayed 1 night

Hands down the most unique Hotel stay of my life. Words simply can't do it justice. Imagine traveling back in time to the 1800's. Definitely ask for the tour of the hotel

10

Stephanie

Feb 2, 2024

·

Stayed 1 night

An amazing property. A museum of a place. Beautiful, elegant and intimate. The staff is gracious and knowledgeable

10

Marybel

Aug 9, 2024

·

Stayed 1 night

This property is a jewel!!! Every detail has been taking care of. The building is breath taking! Pictures on line does not give it justice! The suites are espectacular! All services are high end. Old time meets new era in this magnificent museum. The tour is a must, please tip the tour guide! Staff is courteous and knowledgeable.

10

Carmen P.

Nov 18, 2024

·

Stayed 5 nights

This property is absolutely stunning. It’s like living in a fabulous museum surrounded by beautiful art work and lovely architecture. The pictures do not do this place justice. I fell in love with this place when I walked through the doors.

10

Abraham

Oct 27, 2023

·

Stayed 1 night

Una experiencia increíble, vale cada peso, es literalmente un palacio, renovado recientemente con un sin fin de antiguedades, la mejor experiencia hotelera que eh tenido.

Translate

10

Zila

Jun 19, 2024

·

Stayed 2 nights

We staying here at palacio for two nights with Two teens and this was an mazing experience. Rooms were beautiful. Food was very delicious. Staff was great . And at the end we had a tour of palace and it was awesome! Ps don’t forget to reserve your massage there also .

10

Mark

Aug 8, 2025

·

Stayed 5 nights

Beautiful and historic hotel. Excellent location. Very good views of the mountains from the upper terrace. Great staff. Would definitely stay there again!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews commonly describe the hotel and rooms as very clean or impeccable. A few note minor misses such as towels not being replaced during a stay.

Related guest reviews

8

Ryan

May 22, 2023

·

Stayed 2 nights

Just an incredible Historic Place! Overall very nice 😊. We were on a short mini vacation, so the only schedule change was that we scheduled a hotel tour for 11 and ended up getting the tour over 2 hours later. Only there 2 nights and they didn’t replace the towels during the one room cleaning.

8

Luisa

Feb 18, 2026

·

Stayed 3 nights

La habitación. El personal. La limpieza.

Translate

6

Juan Carlos

May 30, 2024

·

Stayed 1 night

Todo muy limpio y excelente ubicación

Translate

10

Eugenio

Mar 4, 2024

·

Stayed 3 nights

Staff was very accommodating. The property is impecable. History tours were very amazing and they made me feel very welcomed.

10

Monserrat

Apr 20, 2024

·

Stayed 1 night

Muy bonita experiencia, Todo estuvo súper. Hermoso hotel, muy limpio y elegante. Todos súper amables y la comida excelente. Súper recomendable

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are elegant and comfortable, often featuring historic furnishings and, in some cases, generous space. A few guests mentioned comfort details such as older furniture or mattress preferences.

Related guest reviews

10

sandra vera

Jul 18, 2025

·

Stayed 1 night

We love this place! It takes us somewhere in time, with all the contemporary comfort

10

Jose juan

Jul 15, 2025

·

Stayed 2 nights

Excelente! Es hotel está hermoso y muy cómodo todo! El personal es excelente!

Translate

10

RAFAEL

Sep 4, 2025

·

Stayed 1 night

Uno de los hoteles mas hermosos y cómodos del mundo. Sin duda siempre que vaya a SLP me hospedaré ahi.

Translate

10

Mauricio H

Jul 28, 2025

·

Stayed 1 night

Una hermosa experiencia que nos remonta a otra época con las comodidades de este siglo

Translate

10

Margarita monserrat

Oct 13, 2025

·

Stayed 1 night

Arquitectura y diseño hermoso pero algo de habitaciones ruidosas

Translate

6

Daniel

Feb 27, 2025

·

Stayed 3 nights

Hotel is nice just make sure you have a lot of patience when it comes to find someone to order food or a drink. Other than the bed, all other furniture tables and chairs are old and springy and not comfortable. I don’t look for any modern conveniences.

10

Janine

Nov 4, 2023

·

Stayed 3 nights

14th century wooden furniture is gorgeous. I felt safe leaving the balcony doors of my room open all night. Marble floor in shower. Staff is 5 star, too.

10

Francisco

Jun 1, 2023

·

Stayed 3 nights

los colchones necesitan mejorar

Translate

10

Patrick

Sep 17, 2023

·

Stayed 1 night

Rooms were very nice. Staff is exceptional. Within short walking distance to The Plaza.

10

Timothy

Mar 9, 2024

·

Stayed 1 night

This is a beautiful hotel, and well worth the stay. Huge room, very well decorated. It is also very well-located.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, attentive, and professional, with staff often going above and beyond and offering informative tours. Some guests reported lapses in responsiveness or issue handling, including slow food and drink service and isolated complaints about problem resolution.

Related guest reviews

2

Carol

Jun 22, 2023

·

Stayed 6 nights

The Hotel is clean and the place is beautiful. Restaurant offered good food and service. Staff is friendly. My two complaints are as follows. 1, $250 dollars went missing from my room and the front staff and hotel security person were not apologetic, helpful nor seemed to care. 2, on the Saturday there were several wedding photo shoots inside the hotel which made it uncomfortable to enjoy the lobby. At night they had a quinceañera Party with loud music. I asked the front staff if that music was going to go on late because my groups had an early wake up. I was assured that the event would be over at 12:30 sharp. I felt more at ease after being told that. Well it was past 1:30 am and the loud music still continued. This hotel has no respect for its guests and after the party finally ended the young teenagers from the party who were staying at our hotel were loud , running around and it went on for a bit and hotel management allowed all this. In the morning when it was brought up to hotel staff they again did not apologize nor did they seem to care that we couldn’t get a good nights sleep. For the amount of money we paid for the room the service and respect from the hotel staff is insulting. I suggest staying at Hotel Progreso.

10

Marisol

Oct 22, 2025

·

Stayed 1 night

The staff was extremely nice and willing to help out.

6

Daniel

Feb 27, 2025

·

Stayed 3 nights

Hotel is nice just make sure you have a lot of patience when it comes to find someone to order food or a drink. Other than the bed, all other furniture tables and chairs are old and springy and not comfortable. I don’t look for any modern conveniences.

10

Daniel

Feb 21, 2024

·

Stayed 1 night

Never experienced a hotel museum before make some extra time to take a tour of the place. The staff was very professional and friendly will be returning whenever I am in the area.

8

Jorge

Feb 16, 2023

·

Stayed 1 night

El lugar es muy bonito realmente te transporta a otra época el personal de recepcion muy amable y siempre al pendiente de tus necesidades únicamente como punto malo el area de restaurante muy pequeña y la persona que se encontraba al servicio muy mal nunca nos atendió

Translate

10

Stephanie

Feb 2, 2024

·

Stayed 1 night

An amazing property. A museum of a place. Beautiful, elegant and intimate. The staff is gracious and knowledgeable

10

Lisa

Nov 24, 2023

·

Stayed 1 night

The staff was AMAZING!! They went above and beyond to make sure we were taken care of! They offloaded our luggage and carried it to the room for us. They gave us a tour even though it was just our family and we needed it to be quick since we had a plane to catch. I wish I would have gotten his name, one gentleman helped get our luggage back to the car and let us feed the horse. The hotel is so beautiful and well worth the money to stay at. Easy to walk to many squares in the city center. I would definitely stay there again. Only suggestion I have is to put a trash can in the bedroom. The tiny one in the bathroom for toilet paper isn’t much for a family of 4. The bedroom needs a trash can for room waste. Other than that, it was very comfortable!

10

Eugenio

Mar 4, 2024

·

Stayed 3 nights

Staff was very accommodating. The property is impecable. History tours were very amazing and they made me feel very welcomed.

10

Jessenia

May 1, 2025

·

Stayed 1 night

⸻ I’ve traveled all over the world, and every time I visit San Luis Potosí, this is my top choice. The place is stunning and full of history—truly one of a kind. The staff is exceptional: attentive, professional, and genuinely welcoming. Great food is just a short walk away, and the VIP parking service makes everything effortless. Just pull up to the front, and they take care of the rest. The interior of the hotel is breathtaking, and the overall experience is consistently outstanding.

10

Patrick

Sep 17, 2023

·

Stayed 1 night

Rooms were very nice. Staff is exceptional. Within short walking distance to The Plaza.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is central and walkable, with easy access to plazas and city sights. Multiple reviews call it excellent for exploring San Luis Potosí.

Related guest reviews

10

Arkadiusz E

Jan 3, 2024

·

Stayed 2 nights

Excelente opción para visitar San Luis. Sientes realmente transportarte en el tiempo. Todo es tan bonito y los cuartos son hermosos. El staff es muy amable y atento. El restaurant tiene buenas opciones todas muy ricas. La ubicación es muy buena. Volvería sin duda.

Translate

10

Gustavo

Apr 19, 2025

·

Stayed 1 night

Muy buena ubicación

Translate

6

Juan Carlos

May 30, 2024

·

Stayed 1 night

Todo muy limpio y excelente ubicación

Translate

10

Anna Marie

Jan 31, 2024

·

Stayed 2 nights

Un lugar hermoso en el centro de la ciudad. Nos dio una oportunidad de gozar la historia de esta bella ciudad. Excelente opciones para desayunar en el restaurante. Recomiendo ampliamente este hotel.

Translate

10

Lisa

Nov 24, 2023

·

Stayed 1 night

The staff was AMAZING!! They went above and beyond to make sure we were taken care of! They offloaded our luggage and carried it to the room for us. They gave us a tour even though it was just our family and we needed it to be quick since we had a plane to catch. I wish I would have gotten his name, one gentleman helped get our luggage back to the car and let us feed the horse. The hotel is so beautiful and well worth the money to stay at. Easy to walk to many squares in the city center. I would definitely stay there again. Only suggestion I have is to put a trash can in the bedroom. The tiny one in the bathroom for toilet paper isn’t much for a family of 4. The bedroom needs a trash can for room waste. Other than that, it was very comfortable!

10

Norma anel

Jun 5, 2025

·

Stayed 1 night

Buen servicio, muy bonito y buena ubicación

Translate

10

Jessenia

May 1, 2025

·

Stayed 1 night

⸻ I’ve traveled all over the world, and every time I visit San Luis Potosí, this is my top choice. The place is stunning and full of history—truly one of a kind. The staff is exceptional: attentive, professional, and genuinely welcoming. Great food is just a short walk away, and the VIP parking service makes everything effortless. Just pull up to the front, and they take care of the rest. The interior of the hotel is breathtaking, and the overall experience is consistently outstanding.

10

Patrick

Sep 17, 2023

·

Stayed 1 night

Rooms were very nice. Staff is exceptional. Within short walking distance to The Plaza.

10

Timothy

Mar 9, 2024

·

Stayed 1 night

This is a beautiful hotel, and well worth the stay. Huge room, very well decorated. It is also very well-located.

10

Mark

Aug 8, 2025

·

Stayed 5 nights

Beautiful and historic hotel. Excellent location. Very good views of the mountains from the upper terrace. Great staff. Would definitely stay there again!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining and breakfast receive frequent praise for quality and taste. However, some guests experienced slow or inattentive service, limited seating, and a lack of a children’s menu.

Related guest reviews

10

Hugo

Nov 18, 2025

·

Stayed 2 nights

Excelente para los que nos gusta la historia, un servicio excelente por el personal y las instalaciones en muy ben estado. Sin dejar pasar el servicio del restaurant que es muy bueno.

Translate

2

Carol

Jun 22, 2023

·

Stayed 6 nights

The Hotel is clean and the place is beautiful. Restaurant offered good food and service. Staff is friendly. My two complaints are as follows. 1, $250 dollars went missing from my room and the front staff and hotel security person were not apologetic, helpful nor seemed to care. 2, on the Saturday there were several wedding photo shoots inside the hotel which made it uncomfortable to enjoy the lobby. At night they had a quinceañera Party with loud music. I asked the front staff if that music was going to go on late because my groups had an early wake up. I was assured that the event would be over at 12:30 sharp. I felt more at ease after being told that. Well it was past 1:30 am and the loud music still continued. This hotel has no respect for its guests and after the party finally ended the young teenagers from the party who were staying at our hotel were loud , running around and it went on for a bit and hotel management allowed all this. In the morning when it was brought up to hotel staff they again did not apologize nor did they seem to care that we couldn’t get a good nights sleep. For the amount of money we paid for the room the service and respect from the hotel staff is insulting. I suggest staying at Hotel Progreso.

10

Arkadiusz E

Jan 3, 2024

·

Stayed 2 nights

Excelente opción para visitar San Luis. Sientes realmente transportarte en el tiempo. Todo es tan bonito y los cuartos son hermosos. El staff es muy amable y atento. El restaurant tiene buenas opciones todas muy ricas. La ubicación es muy buena. Volvería sin duda.

Translate

6

Daniel

Feb 27, 2025

·

Stayed 3 nights

Hotel is nice just make sure you have a lot of patience when it comes to find someone to order food or a drink. Other than the bed, all other furniture tables and chairs are old and springy and not comfortable. I don’t look for any modern conveniences.

8

Jorge

Feb 16, 2023

·

Stayed 1 night

El lugar es muy bonito realmente te transporta a otra época el personal de recepcion muy amable y siempre al pendiente de tus necesidades únicamente como punto malo el area de restaurante muy pequeña y la persona que se encontraba al servicio muy mal nunca nos atendió

Translate

10

Anna Marie

Jan 31, 2024

·

Stayed 2 nights

Un lugar hermoso en el centro de la ciudad. Nos dio una oportunidad de gozar la historia de esta bella ciudad. Excelente opciones para desayunar en el restaurante. Recomiendo ampliamente este hotel.

Translate

10

HECTOR

Feb 8, 2022

·

Stayed 2 nights

La experiencia del hotel es increíble. En si mismo es un atractivo de la ciudad. El personal fue muy amable en todo momento. La única recomendación es que no tienen menú infantil, y es difícil elegir cuando vas con niños.

Translate

10

Jorge

Jul 30, 2024

·

Stayed 1 night

Exelente ligar solo que las bebidas de bienvenida nunca aparecieron

Translate

10

Zila

Jun 19, 2024

·

Stayed 2 nights

We staying here at palacio for two nights with Two teens and this was an mazing experience. Rooms were beautiful. Food was very delicious. Staff was great . And at the end we had a tour of palace and it was awesome! Ps don’t forget to reserve your massage there also .

10

Monserrat

Apr 20, 2024

·

Stayed 1 night

Muy bonita experiencia, Todo estuvo súper. Hermoso hotel, muy limpio y elegante. Todos súper amables y la comida excelente. Súper recomendable

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $169	2 $167	3 $167	4 $170	5 $168	6 $170	7 $170
8 $170	9 $170	10 $170	11 $170	12 $168	13 $170	14 $170
15 $170	16 $170	17 $170	18 $167	19 $170	20 $172	21 $172
22 $170	23 $172	24 $170	25 $170	26 $170	27	28
29 $170	30 $191

Hotel Museo Palacio de San Agustin

About this property

Location

Room options

Master Suite

Suite Gran Clase Matrimonial

Suite Gobernador

Suite Gran Clase

Guest reviews of Hotel Museo Palacio de San Agustin

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Museo Palacio de San Agustin

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $170	28 $152	29 $170	30 $169	31 $180