Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8 AM to 10 AM.

Are pets allowed at the property?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2 PM, and check-out is until 11 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of EUR 50 per room (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Palermo, just steps from Quattro Canti and a 4-minute walk from Via Roma. It is approximately 0.3 miles from Palermo Cathedral and Teatro Massimo.

What are the policies for guests staying with children?

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 10 per night, and rollaway beds are available for a fee of EUR 15 per night. Advance request is required for both.

Hotel Columbia

What guests think

Across reviews of Hotel Columbia, travelers consistently praise the friendly staff and budget value, while noting the older building comes with trade-offs like dated rooms, no elevator, and occasional maintenance or noise issues in certain areas.

The location is widely praised for being very central and walkable, close to Quattro Canti and Via Maqueda, though driving and parking in the historic center can be confusing or costly. Room comfort is basic and variable, with small or dated bathrooms, weak or noisy air conditioning, and thin walls contrasted by some spacious, high-ceilinged rooms. Cleanliness and breakfast quality are mixed—many find rooms clean and enjoy the coffee, while others report mold, housekeeping lapses, or a repetitive, limited spread. Expect a simple, budget stay suited to travelers prioritizing price and walkability over extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: there is no elevator and access involves several flights of stairs, though staff sometimes help with luggage. Nearby paid or guarded parking is available but can be hard to reach by car; a 24 hour reception and baggage storage are also mentioned.

Related guest reviews

4

Ross

2 Oct 2025

·

Stayed 1 night

Originally we were in room 303 which was very old and unkempt. We were moved after the second day to room 105 which was a big improvement. This property has no elevator so lots is stairs. Not for the physical challenged.

8

Karine

24 Aug 2023

·

Stayed 2 nights

Super hôtel, super accueil, service bagagerie nickel.

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10

David John

22 Oct 2025

·

Stayed 4 nights

The building is quite old, with beautiful architecture and some quality antique bedroom furniture. There is no lift, but no problem! I am not the fittest person and this was noticed so my suitcase was carried up to the room - by a very polite young man called Marco who should go far in the hospitality trade. A very quiet location, even though it is only a stone's throw from Via Maqueda, one of the busiest streets in Palermo's historic centre. All in all, a great find - well done Expedia.

6

Vilma

24 Oct 2025

·

Stayed 2 nights

Toilet would not flush. Toilet seat wobbled. AC(?) caused door rattling noise. Cleaning staff noisy outside. Phone did not work but staff responded promptly thru website. Very small shower area. No elevator and had to go thru 6 flights of stairs. Staff helped with luggage. Motion sensors for light unpredictable and sometimes left me in total darkness while moving around.

8

Cornelis

22 Jun 2025

·

Stayed 1 night

Zeer vriendelijk personeel. Goed ontbijt. Ideale locatie. Bewaakte parking vlakbij.

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4

Ashod

11 Apr 2023

·

Stayed 2 nights

Excellent location and very close to the parking lot where you can park your car for €25 per day. The hotel is very secure and clean, rooms are small but comfortable. The big problem is that there is no heating in the rooms, I was freezing under two covers. The A/C unit is just for cooling and thank God, we didn’t need it as it was working like an old farm tractor and would be impossible to sleep under that noise. The unit was never cleaned, I guess. When the neighbor opens the shower, you can hear it in your room. In general, the hotel is not really maintained. The first room we got was spacious, but the shower holder was broken, and the side of the shower stall was coming out of the wall when you try to close the door (and I am not even discussing the rust on the bottom of the shower as it is just an aesthetics issue). The front desk clerk found another room for us with strong walls and shower holder not broken, but on the first try, as soon as we opened the water, the shower head turned up and sprayed the bathroom wall next to the shower. The clerk said the room service will check it. “The room service” was the cleaning lady. She checked and told us that we “should hold the shower head in our hand, not use the holder”. I wonder why the holder was there in the first place. The breakfast was The breakfast was good on the first day, the second day croissants were “a second day freshness”, soggy...

10

Michael

15 Aug 2024

·

Stayed 2 nights

Really close to the centre with spacious room, comfortable bed and helpful staff. Some work going on, it doesn’t cause disruption, but means you enter through the side rather than the main entrance.

10

Martine

19 Oct 2025

·

Stayed 2 nights

Hotel très propre. Joli carrelage très brillant dans l'entrée qui sert aussi au petit dejeuner. Lieu calme excellemment placé au coeur de Syracuse mais sans bruit , très appréciable la nuit. Lits confortables. J'ai particulièrement aimé qu'il y ait toujours quelqu'un à l'accueil de jour et de Nuit. Nous étions 2 femmes seules ,2 amies avec chacune sa chambre= Nous nous sommes senties accueillies et, en sécurité . Bon rapport qualité prix pour cet hôtel de centre ville juste à l'angle d'un rue piétonne très joyeuse et animée. Attention , pas d'ascenceur si vous avez une valise lourde et n'êtes plus si jeune . Juste 69 ans pour moi

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8

Kevin

6 Oct 2025

·

Stayed 5 nights

The hotel is basic but rooms are clean, bed comfortable and the staff generally helpful. The breakfast is very poor indeed and leaves a lot to be desired - but this is not a problem given the price. You cannot expect 5 star luxury for the price of a 2 star. Also the hotel does not have a lift so not suitable for anybody with mobility issues.

8

MAURIZIO

18 Oct 2025

·

Stayed 1 night

Ubicazione centrale e comoda. Camera molto semplice. Bagno un po' piccolo. Pulizia leggermente da migliorare. Colazione limitita. Reception aperta h24.

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Cleanliness

Cleanliness is mixed: several guests found rooms and common areas very clean, while others reported mold in showers, bathroom odors, pests, stained towels, and inconsistent housekeeping or towel replacement.

Related guest reviews

4

ALDO

23 May 2025

·

Stayed 3 nights

Hotel con camere su più piani ma privo di ascensore (ma segnalato nel sito), il che credo giustifichi le 2 stelle. La camera molto spartana, estremamente rumorosa, e scarsissima pulizia (al nostro arrivo nel pavimento del bagno erano presenti molti capelli, che non sono stati rimossi per tutta la durata del soggiorno). Colazione altrettanto spartana (assenza di uova e di pane normale, una bevanda indecente spacciata per succo di frutta).

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8

Roberta

26 Oct 2024

·

Stayed 3 nights

Plus: excellent location. Good value for money. Plenty of hot water. Good size room with nice view. Historical building with high ceilings. Comfortable bed. This place has potential. Minus: staff not very helpful ...a bit of a sicilian version of Fawlty Towers. The shower was full of mould and the toilet seat was broken. Squeaky bed...not great for a romantic weekend.

8

MIREILLE

13 Oct 2025

·

Stayed 3 nights

Le personnel est très agréable, l'hôtel très propre, le petit déjeuner copieux . Le café est excellent, ce qui est un vrai plus. Seul bémol: bien que situé à l'écart des rues animées, l'hôtel est très sonore. C'est dommage car il est très bien.

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10

wayne

8 Aug 2025

·

Stayed 3 nights

Great location in Palermo, central to all sights, shops and restaurants. Hotel staff very friendly and helpful. Room clean and spacious. Continental breakfast adequate (I'm a vegetarian.) Would definitely recommend and return to this hotel.

4

Ross

5 Oct 2025

·

Stayed 2 nights

We were there a total of six days in late September. The breakfast menu was unchanging the entire time. Unexciting! In keeping with hotel policy, we requested our room to be cleaned and the maid look ALL the dirty wet towels we had placed in the shower and rehung them on the towel holders!!!! We advised the front desk and it took some convincing to get him to get us clean towels.

10

Mario

19 Jul 2025

·

Stayed 3 nights

The staff is extremely friendly and helpful. The hotel is cleaner than many 4 and 5 stars. Location is convinient too. Thank you.

6

Emil

24 Jun 2025

·

Stayed 1 night

Bra låga och trevlig personal! Dessvärre var det en kackerlacka på rummet och acn lät mycket. Annars var det fina rum med charm, passar bra för ennkortare vistelse. Frukost hade mer att önska men kostade inte heller något extra.

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10

Martine

19 Oct 2025

·

Stayed 2 nights

Hotel très propre. Joli carrelage très brillant dans l'entrée qui sert aussi au petit dejeuner. Lieu calme excellemment placé au coeur de Syracuse mais sans bruit , très appréciable la nuit. Lits confortables. J'ai particulièrement aimé qu'il y ait toujours quelqu'un à l'accueil de jour et de Nuit. Nous étions 2 femmes seules ,2 amies avec chacune sa chambre= Nous nous sommes senties accueillies et, en sécurité . Bon rapport qualité prix pour cet hôtel de centre ville juste à l'angle d'un rue piétonne très joyeuse et animée. Attention , pas d'ascenceur si vous avez une valise lourde et n'êtes plus si jeune . Juste 69 ans pour moi

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8

Pauline

14 Oct 2025

·

Stayed 9 nights

Breakfast food Fresh. Clean Room. Air Condition not needed or used. Staff Nice & good. Like the location. In the Old Town and walked to most everything about 6-7 miles a day. Not Luxury but would recommend it.

4

Wendy

4 Sept 2025

·

Stayed 2 nights

Our room had no mini fridge as said on site.. 'each room has a mini fridge'. The shower had mold in the corners and did not drain well. You are standing in dirty water by the time you are finished showering.The breakfast was very average. No elevator and noone offered to carry our luggage down the stairs when we were checcking out. W&T from Montreal

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Rooms

Rooms are basic and dated, with sizes that vary; bathrooms and showers can be very small. Comfort issues include weak or noisy air conditioning, thin walls, soft or small beds, and occasional maintenance quirks, though some rooms are spacious with high ceilings or balconies.

Related guest reviews

6

Danielle

29 Aug 2025

·

Stayed 2 nights

A/C very weak. Holes in the walls, poorly maintained - shower head holder broken, towel hook holder falling out of the wall. Maid service only every 2 days. However it was a comfortable bed and spacious room. Complimentary breakfast snacks and coffee. Overall not the best but definitely not the worst. Average. If you’re just looking for a place to sleep in a good location, it works for your needs

8

Büsra

9 Sept 2025

·

Stayed 4 nights

Das Personal ist sehr freundlich und kompetent. Die Lage der Unterkunft ist gut. Mein Zimmer hatte eine Klimaanlage, jedoch war diese leider sehr laut. Die Wände sind sehr dünn wie die Tür, sodass man durch die kleinsten Geräusche gestört wird. Darüber hinaus sind die Betten unbequem.

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8

Cindy

3 Nov 2025

·

Stayed 1 night

Het bed was vrij zacht, voor mij mag het iets harder zijn

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10

Michael

27 Oct 2025

·

Stayed 5 nights

Small bed, location was very good. No real complaints. Not expensive, so it was alright.

10

jamie

1 Dec 2025

·

Stayed 2 nights

Lovely large room with painted ceilings in the centre of town. Great place.

6

Vilma

24 Oct 2025

·

Stayed 2 nights

Toilet would not flush. Toilet seat wobbled. AC(?) caused door rattling noise. Cleaning staff noisy outside. Phone did not work but staff responded promptly thru website. Very small shower area. No elevator and had to go thru 6 flights of stairs. Staff helped with luggage. Motion sensors for light unpredictable and sometimes left me in total darkness while moving around.

4

Ross

13 Oct 2025

·

Stayed 3 nights

Old and needs a renovation to the rooms.

4

Ilaria

29 Jun 2023

·

Stayed 2 nights

The hotel itself is in a super location. You can get anywhere and you’re right on Via Machere which is one of the most vibrant main roads in Palermo. It is near Fontana Pretoria and I 4 canti, which are historical points. I gave a low score because air con was not working in full summer season and we could barely sleep, when we got moved to a different room air con was working fine but after a while the machine would start making unbearable noises that woke us up and we couldn’t fall back asleep so we had to switch it off. Room was opposite washing machines so early in the morning we would hear not only cleaning ladies loudly chatting in the corridors but also these massive machines doing the washing. Showers were mouldy but functional. If it had not been for the air con and the morning noise I would have scored 5 even if not super clean. I am a Spartan soul so for the price I think the cleanliness was ok. But air con in a very hot part of Italy in full summer is a MUST and it did impact our holiday as we were constantly tired. Other than that it has all you need.

8

Kevin

6 Oct 2025

·

Stayed 5 nights

The hotel is basic but rooms are clean, bed comfortable and the staff generally helpful. The breakfast is very poor indeed and leaves a lot to be desired - but this is not a problem given the price. You cannot expect 5 star luxury for the price of a 2 star. Also the hotel does not have a lift so not suitable for anybody with mobility issues.

8

Carlo

16 Jun 2025

·

Stayed 2 nights

Bra läge, bra personal. Dålig AC

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Service

Service is frequently described as friendly and helpful, with staff assisting with luggage, offering 24 hour reception, and providing useful tips; however, a minority reported unhelpful responses, limited English, or difficulty resolving issues.

Related guest reviews

10

Lisa

18 Sept 2025

·

Stayed 3 nights

The best part was the help and friendliness of the front desk staff. In particular Guiseppe was extremely nice and courteous. He provided all the information and answered all my questions promptly. My only difficulty was that I could not get picked up in front of the hotel since the road was not available for all cars. The breakfast buffet was very well done. I would definitely go back again.

10

Monique

9 Oct 2025

·

Stayed 7 nights

The staff were very accommodating and nice. The hotel is kept clean and they will give you anything that you ask for, as needed. (Just ask) A lot of construction going on in the area, it can make getting anywhere a little difficult, but you can navigate it with a little practice. Breakfast was good with a few choices that seem to follow Italian custom. It's charming inside and everyone is nice.

10

Melanie

26 Oct 2024

·

Stayed 4 nights

The staff from check-in, stay, breakfast and check-out were all super stars. Pleasant, very helpful, and always available to help.

6

Bobby

28 Jul 2025

·

Stayed 2 nights

1) If you are driving, pick a property outside of Palermo City, proper. The streets are extremely, narrow, unsafe and drivers don't appear to follow international driving rules and laws. 2) The GPS doesn't work reliably in town center. 3) The staff at Hotel Columbia were not very helpful and eager to assist. 4) There is not elevator in the hotel!

10

David John

22 Oct 2025

·

Stayed 4 nights

The building is quite old, with beautiful architecture and some quality antique bedroom furniture. There is no lift, but no problem! I am not the fittest person and this was noticed so my suitcase was carried up to the room - by a very polite young man called Marco who should go far in the hospitality trade. A very quiet location, even though it is only a stone's throw from Via Maqueda, one of the busiest streets in Palermo's historic centre. All in all, a great find - well done Expedia.

6

CAROLINE

15 Oct 2025

·

Stayed 3 nights

La location était parfaite. Près de tout. La chambre minuscule et la salle de bain aussi. Le déjeuner était correct, il ne faut pas s'attendre à un déjeuner américain. Il était servi à partir de 7:30, ce qui nous a beaucoup plu. Les employés étaient en général peu sympathiques... très difficile de communiquer en anglais. Peu d'explications claires sur nos questions....

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10

Mario

19 Jul 2025

·

Stayed 3 nights

The staff is extremely friendly and helpful. The hotel is cleaner than many 4 and 5 stars. Location is convinient too. Thank you.

8

Paras

2 Aug 2025

·

Stayed 6 nights

I liked the stay mostly because of the staff and the breakfast. My room was pretty old and not in that good of a condition. It wasn’t that clean. However, the people were nice and the surrounding area was great too.

8

Monica

25 Oct 2025

·

Stayed 9 nights

Great location! The coffee was great at breakfast and the front desk was helpful.

10

Martine

19 Oct 2025

·

Stayed 2 nights

Hotel très propre. Joli carrelage très brillant dans l'entrée qui sert aussi au petit dejeuner. Lieu calme excellemment placé au coeur de Syracuse mais sans bruit , très appréciable la nuit. Lits confortables. J'ai particulièrement aimé qu'il y ait toujours quelqu'un à l'accueil de jour et de Nuit. Nous étions 2 femmes seules ,2 amies avec chacune sa chambre= Nous nous sommes senties accueillies et, en sécurité . Bon rapport qualité prix pour cet hôtel de centre ville juste à l'angle d'un rue piétonne très joyeuse et animée. Attention , pas d'ascenceur si vous avez une valise lourde et n'êtes plus si jeune . Juste 69 ans pour moi

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Location

Exceptionally central and walkable—steps from Via Maqueda and near Quattro Canti—making sights, shops, and restaurants easy to reach on foot. Several guests caution that driving to the hotel or arranging parking in the historic center can be challenging.

Related guest reviews

10

ricardo

24 Oct 2025

·

Stayed 1 night

City centre location. Reasonable choice in breakfast. Friendly staff

10

Michael

27 Oct 2025

·

Stayed 5 nights

Small bed, location was very good. No real complaints. Not expensive, so it was alright.

6

Bobby

28 Jul 2025

·

Stayed 2 nights

1) If you are driving, pick a property outside of Palermo City, proper. The streets are extremely, narrow, unsafe and drivers don't appear to follow international driving rules and laws. 2) The GPS doesn't work reliably in town center. 3) The staff at Hotel Columbia were not very helpful and eager to assist. 4) There is not elevator in the hotel!

10

David John

22 Oct 2025

·

Stayed 4 nights

The building is quite old, with beautiful architecture and some quality antique bedroom furniture. There is no lift, but no problem! I am not the fittest person and this was noticed so my suitcase was carried up to the room - by a very polite young man called Marco who should go far in the hospitality trade. A very quiet location, even though it is only a stone's throw from Via Maqueda, one of the busiest streets in Palermo's historic centre. All in all, a great find - well done Expedia.

10

jamie

1 Dec 2025

·

Stayed 2 nights

Lovely large room with painted ceilings in the centre of town. Great place.

4

Ashod

11 Apr 2023

·

Stayed 2 nights

Excellent location and very close to the parking lot where you can park your car for €25 per day. The hotel is very secure and clean, rooms are small but comfortable. The big problem is that there is no heating in the rooms, I was freezing under two covers. The A/C unit is just for cooling and thank God, we didn’t need it as it was working like an old farm tractor and would be impossible to sleep under that noise. The unit was never cleaned, I guess. When the neighbor opens the shower, you can hear it in your room. In general, the hotel is not really maintained. The first room we got was spacious, but the shower holder was broken, and the side of the shower stall was coming out of the wall when you try to close the door (and I am not even discussing the rust on the bottom of the shower as it is just an aesthetics issue). The front desk clerk found another room for us with strong walls and shower holder not broken, but on the first try, as soon as we opened the water, the shower head turned up and sprayed the bathroom wall next to the shower. The clerk said the room service will check it. “The room service” was the cleaning lady. She checked and told us that we “should hold the shower head in our hand, not use the holder”. I wonder why the holder was there in the first place. The breakfast was The breakfast was good on the first day, the second day croissants were “a second day freshness”, soggy...

10

Fabricio

29 Oct 2025

·

Stayed 3 nights

Bom quarto, bom atendimento e boa localização.

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8

Monica

25 Oct 2025

·

Stayed 9 nights

Great location! The coffee was great at breakfast and the front desk was helpful.

10

Louise

10 Oct 2025

·

Stayed 2 nights

Fint hotel til pengene, rigtig god service, central placeret. Alt inden for gå afstand. Roligt område. Perfekt hvis man leder efter et sted at overnatte, men bruger hele dagen ude i byen;)

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8

Declan

22 Jun 2025

·

Stayed 6 nights

The Hotel Columbia is perfectly located near the Quattro Canti just off the Via Maqueda. My room had a bed, a balcony, telly, a/c, and an en suite bathroom/shower. Breakfast was also included. Everything I wanted. A pleasant surprise, was that I could buy local wines, and they would put it in their fridge. Sicily has lovely white wines, too! The only negative thing, is I'd arrange airport transfers to and from the hotel myself to avoid any language barriers/confusion.

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Dining

Breakfast feedback is inconsistent: many describe a basic selection with good coffee, while others found it repetitive or stale. Some guests still considered it adequate for the price.

Related guest reviews

8

MIREILLE

13 Oct 2025

·

Stayed 3 nights

Le personnel est très agréable, l'hôtel très propre, le petit déjeuner copieux . Le café est excellent, ce qui est un vrai plus. Seul bémol: bien que situé à l'écart des rues animées, l'hôtel est très sonore. C'est dommage car il est très bien.

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10

ricardo

24 Oct 2025

·

Stayed 1 night

City centre location. Reasonable choice in breakfast. Friendly staff

8

connie

23 Sept 2023

·

Stayed 4 nights

Excellent location, just off Via Maqueda. Everything is walkable in Palermo. Lots of great bars and restaurants nearby. Our room was basic but clean - aircon good but a bit noisy. Hotel staff friendly and helpful. Breakfast was very basic - meat, cheese, tomato and lots of sweet pastries. Ask for a cappuccino- its much better than the jug thats on the buffet table. We think for the price we paid, the hotel was great- would definitely stsy here again.

8

Marsha

19 Apr 2024

·

Stayed 3 nights

Great location. Breakfast less than average

4

Ross

5 Oct 2025

·

Stayed 2 nights

We were there a total of six days in late September. The breakfast menu was unchanging the entire time. Unexciting! In keeping with hotel policy, we requested our room to be cleaned and the maid look ALL the dirty wet towels we had placed in the shower and rehung them on the towel holders!!!! We advised the front desk and it took some convincing to get him to get us clean towels.

6

REMI

7 Oct 2025

·

Stayed 2 nights

Personnel accueillant et hôtel propre. Pas d'ascenseur et surtout literie ne correspond pas du tout à un hôtel 3 étoiles. La salle d'eau est au standard des années 1980. L'hôtel est bien situé pour visiter Palerme à pieds, hors Monreale (taxi ou bus), la rue quant à elle, n'est pas spécialement attrayante. Le petit déjeuner n'est pas non plus digne d'un hôtel 3 étoiles. L'hôtel n'est pas non plus désagréable et le personnel est souriant mais à ce tarif, il y a certainement mieux.

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8

Monica

25 Oct 2025

·

Stayed 9 nights

Great location! The coffee was great at breakfast and the front desk was helpful.

10

Edward

10 May 2025

·

Stayed 1 night

Excellent and great value hotel right in the centre of Palermo. Very good staff. I had a comfortable single room with ensuite bathroom with a good shower. Amazingly quiet for the centre of the city. Good breakfast.

8

Kevin

6 Oct 2025

·

Stayed 5 nights

The hotel is basic but rooms are clean, bed comfortable and the staff generally helpful. The breakfast is very poor indeed and leaves a lot to be desired - but this is not a problem given the price. You cannot expect 5 star luxury for the price of a 2 star. Also the hotel does not have a lift so not suitable for anybody with mobility issues.

8

MAURIZIO

18 Oct 2025

·

Stayed 1 night

Ubicazione centrale e comoda. Camera molto semplice. Bagno un po' piccolo. Pulizia leggermente da migliorare. Colazione limitita. Reception aperta h24.

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Hotel Columbia

About this property

Location

Room options

Standard Double Room

Standard Twin Room

Single Room

Triple Room

Guest reviews of Hotel Columbia

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Columbia

Business details