While the staff, specifically Vanessa, were delightful that is really the only positive I can say about this hotel. My travel partner's original room had a/c that didn't work. When it's 100+ degree's outside a functioning a/c is of the utmost importance. He was relocated to a new room which, thankfully, had no further issues. I should have asked to move rooms, but I didn't realize how bad it was going to get until I was already a night in. The bathroom faucet leaked constantly, a steady drip drip drip. Wasteful more than anything. However, the next morning when I showered the handle would not hold position, so it kept turning HOTTER. No matter how many times I turned it back down it kept swiveling back to hot. To the point I was afraid I was going to be burnt and had to exit my shower hastily. I notified the front desk and they said they'd have someone come fix that and the drip. I left for the day and came back that evening to see that the drip had in fact been fixed. I took another shower (again it was over 100 out...) and while the handle didn't move as quickly or as fiercely it still moved of it's own accord. I had to adjust it back to a reasonable temperature no less than 10 times - though i will say it regulated itself and did not go to max heat. Secondary issues were cracked tile in the entry and bathroom that are also loose, and a broken leg to the dresser which had it leaning forward JUUUUUST enough that the drawers wouldn't stay shut.
While the staff, specifically Vanessa, were delightful that is really the only positive I can say about this hotel. My travel partner's original room had a/c that didn't work. When it's 100+ degree's outside a functioning a/c is of the utmost importance. He was relocated to a new room which, thankfully, had no further issues. I should have asked to move rooms, but I didn't realize how bad it was going to get until I was already a night in. The bathroom faucet leaked constantly, a steady drip drip drip. Wasteful more than anything. However, the next morning when I showered the handle would not hold position, so it kept turning HOTTER. No matter how many times I turned it back down it kept swiveling back to hot. To the point I was afraid I was going to be burnt and had to exit my shower hastily. I notified the front desk and they said they'd have someone come fix that and the drip. I left for the day and came back that evening to see that the drip had in fact been fixed. I took another shower (again it was over 100 out...) and while the handle didn't move as quickly or as fiercely it still moved of it's own accord. I had to adjust it back to a reasonable temperature no less than 10 times - though i will say it regulated itself and did not go to max heat. Secondary issues were cracked tile in the entry and bathroom that are also loose, and a broken leg to the dresser which had it leaning forward JUUUUUST enough that the drawers wouldn't stay shut.
