Is parking available at the property?

Yes, there is on-site parking available, including valet parking for a fee of AUD 60 per day, which includes in/out privileges. Limited parking is also available.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately AUD 49 for adults and AUD 24.50 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, guests are encouraged to contact the property for specific needs.

Where is the property located in relation to key landmarks?

The property is centrally located in Brisbane, just a 4-minute walk from Waterfront Brisbane and 5 minutes from Queen Street Mall. It is approximately 0.7 miles from Treasury Building and 1.5 miles from The Gabba.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests. The pool is operational year-round, providing a relaxing space for leisure.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, but guests are encouraged to check with the property for specific policies regarding children.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 60 per night. Advance request or confirmation is required for rollaway beds, and specific policies regarding cribs are not detailed.

The Westin Brisbane Hotel - Luxury Stay in Brisbane

Average nightly price at The Westin Brisbane by month, last 12 months (USD)
Month	Average price
January	US$223
February	US$290
March	US$252
April	US$225
May	US$295
June	US$267
July	US$283
August	US$315
September	US$251
October	US$298
November	US$292
December	US$326

What guests think

At The Westin Brisbane, travellers highlight modern, comfortable rooms and a central CBD location, consistently friendly staff, and a striking pool area, while recurring notes mention occasional service slowdowns, billing hiccups, and variable bar or restaurant availability.

Cleanliness is praised across many reviews, though a few report drain odors or lapses in housekeeping. Rooms are generally spacious, quiet and well equipped, but some guests note confusing lighting or tech, occasional noise from nearby works, and the popular pool can be crowded or have the swim up bar closed. Overall, expect an upscale city stay with appealing facilities and a very convenient location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout pool area with heated water and a swim up bar, plus a well-liked gym. However, several reviews note bar or pool closures, crowding with non‑guests or children, limited seating, and early bar hours; parking can feel expensive.

Related guest reviews

10

Anthony

21 Oct 2024

·

Stayed 2 nights

Incredible new build hotel, with great access to the Brisbane shopping areas. Was no more than a 5 minute walk. The swimming pool in this hotel was amazing with the swim up bar. I could have spent the whole day on this level!!

8

Heather

31 Aug 2024

·

Stayed 1 night

Great property but advertised as having the only swim up bar in Brisbane but it never opened and the main restaurant wasn’t even open on a Monday night. The breakfast wasn’t great. Definitely not worth the additional money.

6

Haylee Katrina Belle

5 May 2024

·

Stayed 2 nights

The hotel is very clean and fresh. Male staff member at front counter was unfriendly and not helpful. Room was not ready in a timely manner and they could not advise when it may be available, we were turned away 3 times being told to ‘try again later’. One of the reasons we booked the Westin was for its swim up bar however this was closed even though it was advertised as being open all year round.

8

Sarah

8 Jan 2025

·

Stayed 3 nights

Room was clean, but dusty in some areas. Was disappointed about the pool. On the weekends they hire out the cabanas to non-hotel guests that hotel guests aren't allowed to reserve! Double dipping and the high paying hotel guests have nowhere to sit and the pool was very busy with noisy drunk outsiders. Not relaxing whatsoever and I chose this hotel specifically for the pool. Otherwise, classy hotel with excellent service and beautiful rooms.

4

Michael

13 Dec 2023

·

Stayed 2 nights

The pool was basically unusable. First day told unavailable from 4pm. Second day large group of revelers basically made the pool unusable. Dirty plates and drink glasses everywhere. Roudy and dangerous behavior. Pool rules ignored and no policing.

10

David

16 Jan 2025

·

Stayed 2 nights

Excellent facilities. Pool and steam room are amazing. Early checkin and late check out were easily arranged with reception.

8

Tod

20 Dec 2023

·

Stayed 1 night

The concierge staff, front desk and Room Sercive staff were excellent. Our room was very modern with quality appointments and clean. Breakfast in the Club Room was a god send as the main restaurant was noisy and jam full. The swimming pool and swim up bar on a Saturday felt like a Bali club. Over run with noisy kids, every lounge, seat and possible space occupied. It felt way over capacity and the poor staff looked exhausted. We left them to it and exiting the hotel for the afternoon. Sadly, the hotel does not serve cocktails at 9pm because they were expecting to get busy - even though there were 3 behind the bar of which, 1 barman was polishing glasses and the other was cleaning the coffee machine. For a quality hotel chain, this was unexpected and very disappointing. For this reason, I would pick another hotel next time.

10

Rachel

11 Oct 2024

·

Stayed 1 night

Swim up bar was great - meals were lovely - bed was comfy

10

Lauren

21 May 2023

·

Stayed 1 night

Facilities and room was amazing. Breakfast 10/10 Pool is heated, so can swim all day, but only gets sun for a couple of hours and constant moves around the surrounding high rise buildings so don’t expect to sit in sun for very long. Lucky the water is heated!

10

Liam

3 Jul 2024

·

Stayed 1 night

Comfortable, modern hotel. The pool area is a great space with swim up bar. Beds in double room are a little small but very comfortable.

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Cleanliness

Rooms and public areas are frequently described as very clean or spotless. A few guests reported bathroom drain odors, dust or missed housekeeping, and occasional amenity oversights.

Related guest reviews

8

Sillen

16 Sept 2024

·

Stayed 2 nights

Great hotel and location, very clean and modern. Was a little disappointed with the housekeeping as they missed one of our rooms. Even after we spoke to reception only our towels were replaced. The beds were not made and toiletries were not replenished which was disappointing for a highly rated hotel.

10

Yat San

17 Jul 2023

·

Stayed 2 nights

The experience is very good, it is one of the best hotels in Brisbane, the only downside is that the shampoo is empty! Keep an eye out for the cleaning staff.

8

Reece

23 Mar 2025

·

Stayed 2 nights

Building works surrounding the property was very noisy. Room wasn’t very clean, and was quite dated. Breakfast wasn’t great either.

10

Dawn

9 Oct 2025

·

Stayed 1 night

Excellent hotel - all staff were friendly and helpful. Room was a good size and super clean. Pool area is awesome and so was the buffet breakfast.

10

Prasheel

13 Dec 2025

·

Stayed 3 nights

Great area, clean room, nice and spacious

6

Chantelle

14 Oct 2025

·

Stayed 2 nights

The drains in the bathroom smelt like mould, unfortunately it seemed to be a common issue in the hotel with other people also experiencing the same stench The poor was poorly cleaned by house keeping, empty chip packet remained on the bedside table as well as a empty water bottle was left in the bathroom and not replaced

8

Prashila

3 Dec 2025

·

Stayed 5 nights

Everything was great, however there was a very bad strong smell coming from the bathroom drains and toilet. When we mentioned it we were told someone would look into it. When we came back they said the issue had been resolved, but there was no change. Also, the bill was not prepared correctly at checkout time, so I have been charged for the full stay twice. I am still trying to resolve the issue.

10

Craig

1 Dec 2024

·

Stayed 1 night

The hotel was fantastic, everything was exceptionlly clean, the room was great and how you would hope every room was in every hotel.

10

Belkys

30 Nov 2025

·

Stayed 1 night

Clean room

10

Nathan

2 Feb 2026

·

Stayed 1 night

Professional staff, spotless rooms, seamless check in

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AI-generated summary based on recent guest reviews

Rooms

Modern, spacious and comfortable rooms with quiet soundproofing and good beds; many appreciate the design and views. Some note confusing lighting or TV/streaming, construction or roadwork noise in certain rooms, and isolated maintenance issues such as uneven beds, A/C or hot water.

Related guest reviews

8

Lawrence T

10 Sept 2025

·

Stayed 1 night

The staff was very attentive and helpful. Our room lighting was installed to save power but was difficult to navigate. The phone to call the front desk didn't work. But the location was great so we will come again!

10

Cherie

24 Dec 2024

·

Stayed 1 night

Great view , pool Was amazing, room was spacious and bed super comfortable

10

Belinda

29 Jul 2023

·

Stayed 1 night

The Westin was a fantastic place to stay. Very comfortable rooms which were quiet. Breakfast was amazing. Was the perfect place to stay for our weekend getaway.

10

Adam James

23 May 2024

·

Stayed 2 nights

Modern and stylish. Nice big bathroom. Well layed out and very comfortable rooms. Great bar downstairs and a very convenient location in the heart of Brisbane.

4

Jenna

12 Aug 2023

·

Stayed 1 night

The location of this property was fantastic however there were issues with our air conditioning not working and hot water not available in the shower that were frustrating. Would not stay again, based on these facts

10

Fiona

4 Jun 2023

·

Stayed 1 night

A really exceptionally nice , brand new hotel. Very quiet in the rooms, great sound proofing . Comfortable beds. Showers decent power and large TV which had the facility to chrome cast from personal phone etc eg watch Netflix . My son loved it. Very convenient for the CBD and the Botanic Gardens. Just across from Southbank parklands and close to future Star Casino and all the restaurants and footbridge to Southbank theatres and museums. Good value . Never had the opportunity to use the heated outdoor pool but will be back I am sure

8

David

15 Aug 2025

·

Stayed 2 nights

The bed in the suite was terrible, as it was not even flat. One side of the bed is lower than the other side. And shaking! The suite included 2 breakfasts but only 1 bathrobe.

8

Laura

18 Apr 2024

·

Stayed 2 nights

Great hotel, road works were a bit noisy early in the morning, no pool bar

8

Lawrence T

13 Sept 2025

·

Stayed 2 nights

Once you learn how to work the lights and find the restaurant, it's a great hotel

10

Sarah

27 Feb 2024

·

Stayed 1 night

Very well designed rooms with nice simple decor. Seems brand new. Staff very friendly and helpful.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional and helpful across the hotel. Recurring issues include slow check‑in/checkout, billing or deposit holds, and occasional restaurant or bar service delays.

Related guest reviews

10

Danielle

16 Jun 2025

·

Stayed 1 night

A lovely hotel, in the heart of Brisbane. Great clean and modern rooms. Nice amenities. Beautiful lobby and reception. Staff were very friendly and super helpful.

8

KAI CHING PETER

19 Aug 2025

·

Stayed 3 nights

It is really central and convenient for businesses. The reception staffs are nice, but their efficiency is pretty slow, even in European standards. Love the welcome drinks.

10

Dawn

9 Oct 2025

·

Stayed 1 night

Excellent hotel - all staff were friendly and helpful. Room was a good size and super clean. Pool area is awesome and so was the buffet breakfast.

8

Wendy

19 Feb 2025

·

Stayed 1 night

Rooms and overall experience met expectations but one week later holding fee on check-in has still not been refunded which is not ideal. On query by phone they said it will take 10 business days !

8

Moselle

23 Jul 2024

·

Stayed 1 night

Lovely hotel for a staycay. Everything was perfect except that the staff upon check out didn't apply the dining package discount and over charged me $90 imn which I had to follow up on the next day.

10

Kirandeep

17 Feb 2025

·

Stayed 3 nights

Excellent staff

10

Kristy

7 Apr 2024

·

Stayed 1 night

The staff were lovely from the outset. Allowed me to check in to my room early as I was attending a wedding. Made the whole process so much easier. Assisted with baggage and went above and beyond to ensure all guests were taken care of. I live in Brisbane but would definitely sign up for a staycation here !!

8

Prashila

3 Dec 2025

·

Stayed 5 nights

Everything was great, however there was a very bad strong smell coming from the bathroom drains and toilet. When we mentioned it we were told someone would look into it. When we came back they said the issue had been resolved, but there was no change. Also, the bill was not prepared correctly at checkout time, so I have been charged for the full stay twice. I am still trying to resolve the issue.

8

Yurui

2 Dec 2023

·

Stayed 2 nights

Overall all good. But checkout is not smooth and breakfast is not as good as 5 stars. The hotel defaults to charge credit card fees via online booking hotel.com . But I said my card is not a credit card so I don’t wanna pay for $16 fees. The staff told me I have to pay again for two night $1000 plus use another card ( saving or cash) then they can release the online booking payment with no fees. Which means I got $1000 plus on hold cannot be released until a few days later. I told her I also need to do other things so I don’t wanna be held for $1000 plus. She ask me which bank I am with. She doesn’t know Australian one of the big four banks name which surprises me. Then she talk to a supervisor who even more ridiculously said she doesn’t control the bank. The supervisor/ manager told the staff she can manually adjust the system and change to No credit card fee charge. And told me that I don’t understand their hotel system. Sounds like customer is stupid and my fault and I don’t understand how online booking works. I told her I stay in many 5 star hotels , and many online booking never charge credit card fees as my card is not credited card even the system default shows is credit. So she know how to manually adjust their system. If the hotel cannot train the staff especially the supervisor or manager how to talk to customer, then they should not work at the front desk and assume customer is stupid and they cannot control the bank. I never ask if she can control the bank.

10

Nathan

2 Feb 2026

·

Stayed 1 night

Professional staff, spotless rooms, seamless check in

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AI-generated summary based on recent guest reviews

Location

Central CBD location within easy walking distance to shops, restaurants, the Botanic Gardens and transport. A few mention nearby construction affecting views or noise.

Related guest reviews

10

John

25 Jan 2024

·

Stayed 2 nights

Good location, clean, good restaurant, easy distance to downtown and Southbank.

4

Eun Hwa

26 Jun 2024

·

Stayed 1 night

위치는 좋지만 공사장 앞이라 시끄럽고 체크인과 체크아웃할때 직원들 짐을 들어주는 서비스를 전혀 해주지 않음. 5성급 호텔 서비스가 이렇게 형편없는 건 처음임.

Translate

10

Kelly

27 Aug 2024

·

Stayed 1 night

Beautiful rooms. Great amenities. Walking distance to an assortment of restaurants and the Queens botanical garden. The perfume in the lobby was a little overpowering but other than that a very pleasant stay

10

EMIKO

7 May 2025

·

Stayed 3 nights

10 minute walk from train station. very easy to get access for everywhere in qld.

10

Josephine

1 Jan 2024

·

Stayed 3 nights

Would stay here again. Walking distance to shops and restaurants.

10

Biljana

1 Sept 2025

·

Stayed 3 nights

Great location, super clean and helpful staffing

10

Fiona

4 Jun 2023

·

Stayed 1 night

A really exceptionally nice , brand new hotel. Very quiet in the rooms, great sound proofing . Comfortable beds. Showers decent power and large TV which had the facility to chrome cast from personal phone etc eg watch Netflix . My son loved it. Very convenient for the CBD and the Botanic Gardens. Just across from Southbank parklands and close to future Star Casino and all the restaurants and footbridge to Southbank theatres and museums. Good value . Never had the opportunity to use the heated outdoor pool but will be back I am sure

10

Dimitri

26 Sept 2025

·

Stayed 2 nights

Great location and good size rooms

10

Constantinos

7 Dec 2024

·

Stayed 1 night

Well located in the CBD. A great bar that also has live music the night we stayed.

8

Carly

10 Aug 2025

·

Stayed 1 night

Nice property and overall enjoyed our stay however service was quite slow including the restaurant service. Good location and within walking distance to Eagle Street Wharf for easy ferry access.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often rated excellent and the on‑site restaurant receives strong feedback; club lounge offerings are appreciated. Several reviews found breakfast limited or crowded, coffee drew complaints, room service felt limited, or venues closed/with reduced hours.

Related guest reviews

10

Brendan

16 Jul 2023

·

Stayed 3 nights

Nice room with big bed and view of the river. Italian Buffett Breakfast was brilliant!

8

Heather

31 Aug 2024

·

Stayed 1 night

Great property but advertised as having the only swim up bar in Brisbane but it never opened and the main restaurant wasn’t even open on a Monday night. The breakfast wasn’t great. Definitely not worth the additional money.

10

Cheryl

15 Apr 2025

·

Stayed 2 nights

Amazing hotel with comfy beds and spacious rooms. My only complaint is the food - ordered an in-room dining dish which came half cold, there weren't a whole lot of options at breakfast compared to other 5 star hotels and people in my travel group had problems ordering coffee at breakfast (waiters got the order wrong 3 times). Other than this the staff at the counters and valet were all very friendly and I would stay here again.

10

Dave

21 Sept 2025

·

Stayed 5 nights

Quiet and spacious room. Friendly staff at reception. Excellent breakfast, with a great range of produce. Recommended!

10

Christine

15 Sept 2025

·

Stayed 1 night

The choice at the breakfast buffet was a bit limited for me as I like lots of fresh fruits, cereals and breads. The range was pretty limited for a hotel of this standard. However the staff were fantastic and we had a very comfortable stay.

10

Belinda

12 Feb 2023

·

Stayed 1 night

Very classy and upmarket hotel with many luxury touches. Amazing pool and swim-up bar. Breakfast was crowded and hard to find a table.

10

Taegen

31 May 2023

·

Stayed 1 night

We had a great stay. Buffet breakfast was one of the best we’ve had. The pool area is lovely and bed was very comfortable.

8

Bee Lian

17 May 2025

·

Stayed 3 nights

Very bad coffee. Good location

10

Aris

26 Apr 2024

·

Stayed 4 nights

A very nice stay at Westin, staff offered an upgrade upon arrival. The Settimo restaurant on site is outstanding. Comfortable bed and very clean room. Happy to stay again

10

Ben

3 Nov 2023

·

Stayed 1 night

Great location. The service staff went over and above to cater for our dietary requirements. The hotel is very cool and modern. We loved sitting in the main bar area watching the city pass us by. Incredible swimming pool and breakfast was amazing

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $245	2 $229	3 $311
4 $209	5 $204	6 $251	7 $293	8 $285	9 $351	10 $319
11 $209	12 $243	13 $361	14 $361	15 $310	16 $242	17 $265
18 $224	19 $268	20 $386	21 $524	22 $407	23 $305	24 $323
25 $261	26 $228	27 $357	28 $381	29 $297	30 $286	31 $305

The Westin Brisbane

Prices for The Westin Brisbane

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View (Balcony)

Westin, Club Room, 1 Double Bed

Westin, Club Room, 1 King Bed

Premium Room, 1 King Bed, River View

Westin, Room, 2 Double Beds

Club Suite, 1 King Bed, Balcony, City View

Westin, Room, 1 King Bed

Westin, Club Suite, 1 King Bed with Sofa Bed

Club Room, 1 King Bed, City View

Guest reviews of The Westin Brisbane

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Brisbane

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $220	29 $371	30 $238