H-A San Mateo Suites
$174
/ night
Avg. for October
Prices for H-A San Mateo Suites
Select dates to see prices and availability
$174
/ night
Avg. for October
Monthly average prices
Nightly prices at H-A San Mateo Suites average $75 in January, the cheapest month, and $174 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $75 |
| February | $104 |
| March | $107 |
| April | $131 |
| May | $160 |
| June | $147 |
| July | $121 |
| August | $91 |
| September | $151 |
| October | $174 |
| November | $137 |
| December | $111 |
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A
M
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Oct · $174
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Most expensive: October (~$174)
Cheapest: January (~$75)
About this property
Stay in the heart of Madrid with air-conditioned rooms, espresso makers, and easy access to Gran Via and Paseo de la Castellana.
Location
Located in Madrid Centro, a neighborhood in Madrid, HA San Mateo Suites is in the entertainment district and near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
Room options
Double Room
Room details
1 Full Bed
Sleeps 2
151 ft²
Air ConditioningHeatingPrivate Bathroom
Single Room
Room details
1 Twin Bed
129 ft²
Air ConditioningHeatingPrivate Bathroom
Triple Room
Room details
3× Twin Beds
Sleeps 3
161 ft²
Air ConditioningHeatingPrivate Bathroom
Guest reviews of H-A San Mateo Suites
6.4
Pleasant
Based on 9 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At H-A San Mateo Suites, travellers consistently praise the very central, walkable location and fair value, while noting compact, no-frills rooms with thin walls, limited on-site amenities, and service that can be friendly yet inconsistent after hours.
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What guests think
At H-A San Mateo Suites, travellers consistently praise the very central, walkable location and fair value, while noting compact, no-frills rooms with thin walls, limited on-site amenities, and service that can be friendly yet inconsistent after hours.
Several reviews mention tiny bathrooms or layouts that leave the toilet within the bedroom space, which can limit privacy. Cleanliness is generally good, but daily housekeeping is uneven; some guests also faced maintenance or access issues and confusion around after-hours support or breakfast availability. Expect a simple base suited to sleeping and city exploration.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic, with self or remote check-in working for many, but the lack of 24-hour reception leads to confusion or access problems after hours. Common areas offer coffee or tea and light snacks.
Related guest reviews
6
Thomas
Jan 20, 2026
·
Stayed 1 night
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
4
Nicole
Oct 17, 2025
·
Stayed 5 nights
Photos on website are misleading; there are no kitchen facilities anywhere on premises; not even a way to boil water for tea or coffee. Additionally, the link to enter the hotel didn’t work for me when I arrived on a Sunday evening and would have been locked out if someone else hadn’t left the building while I was standing outside. As it was, I couldn’t leave to get dinner and I never received ANY reply from the management to my texts or attempts to call when I reported that I was locked out of the hotel.
Photos on website are misleading; there are no kitchen facilities anywhere on premises; not even a way to boil water for tea or coffee. Additionally, the link to enter the hotel didn’t work for me when I arrived on a Sunday evening and would have been locked out if someone else hadn’t left the building while I was standing outside. As it was, I couldn’t leave to get dinner and I never received ANY reply from the management to my texts or attempts to call when I reported that I was locked out of the hotel.
8
MIYUKI
Nov 11, 2023
·
Stayed 3 nights
ホテル内がオイルヒーターで温まっていてよかった。
ホテル内がオイルヒーターで温まっていてよかった。
10
Pedro
Feb 14, 2024
·
Stayed 3 nights
Tienen buena atención y se nota que se le da mantenimiento constante, el único inconveniente considero es que tienen un horario para el personal, quitando ese factor humano, pero aún así la persona encargada de recepción me atendió fuera de ese horario para que pudiera acceder a mi habitación sin ningún problema
Tienen buena atención y se nota que se le da mantenimiento constante, el único inconveniente considero es que tienen un horario para el personal, quitando ese factor humano, pero aún así la persona encargada de recepción me atendió fuera de ese horario para que pudiera acceder a mi habitación sin ningún problema
8
Jhoanna
Dec 18, 2023
·
Stayed 1 night
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
8
Christophe
Nov 4, 2023
·
Stayed 4 nights
Serviced apartments in central Madrid. Noisy daytime but good for sleeping only at night.
Serviced apartments in central Madrid. Noisy daytime but good for sleeping only at night.
8
Vicente Suarez
Feb 24, 2024
·
Stayed 3 nights
Floor converted to suites in a traditional building. Adequate facilities in not so big room.
Floor converted to suites in a traditional building. Adequate facilities in not so big room.
8
Mariana
Jul 22, 2025
·
Stayed 2 nights
Lugar con excelente ubicación. Lo único es que el mostrador no es 24 horas (detalle que pasamos por alto) y que el baño es pequeño. Fuera de eso, un buen lugar para hospedarse.
Lugar con excelente ubicación. Lo único es que el mostrador no es 24 horas (detalle que pasamos por alto) y que el baño es pequeño. Fuera de eso, un buen lugar para hospedarse.
8
Lia
Jan 15, 2024
·
Stayed 1 night
The property is super well located. Remote check in was easy and the only thing I struggled with a bit was opening the keybox that contained the keys to the room - but mostly out of my own lack of motor skills I guess. The room and bathroom are not super spacious but are correct for a 1 star hotel. Bathroom seems to be freshly renovated and room was not bad either. Has all amenities you need for a hotel that level. Bed is comfortable and shower has good pressure. The only issue I found was that indeed the room was not at all soundproof so you could hear the people in the corridor/other rooms. Perhaps not a good option for longer stays but for me who was there for just one night, it was amazing price/quality ratio.
The property is super well located. Remote check in was easy and the only thing I struggled with a bit was opening the keybox that contained the keys to the room - but mostly out of my own lack of motor skills I guess. The room and bathroom are not super spacious but are correct for a 1 star hotel. Bathroom seems to be freshly renovated and room was not bad either. Has all amenities you need for a hotel that level. Bed is comfortable and shower has good pressure. The only issue I found was that indeed the room was not at all soundproof so you could hear the people in the corridor/other rooms. Perhaps not a good option for longer stays but for me who was there for just one night, it was amazing price/quality ratio.
6
Alessandra
Dec 15, 2024
·
Stayed 4 nights
Vicino alla metro, comodissima posizione, vicino al centro, quartiere vivissimo, ricco di ristoranti, pub, servizi. L'albergo facilita il check in ed ha un servizio di deposito bagagli a pagamento (2 euro) fino alle 19. C'è possibilità di prendere il caffè in un ambiente con tavoli. C'è un piccolo frigo anche in camera. Sono stati gentili e disponibili. Purtroppo i letti matrimoniali sono tutti 1 piazza e mezza. Noi abbiamo avuto una camera veramente tanto tanto piccola, con affaccio interno. Soffocante. Anche il bagno era estremamente piccolo, perdita acqua dalla doccia. Molto rumore proveniente dalla gente che rientrava e poco educata, dal momento che eravamo attaccati alla reception
Vicino alla metro, comodissima posizione, vicino al centro, quartiere vivissimo, ricco di ristoranti, pub, servizi. L'albergo facilita il check in ed ha un servizio di deposito bagagli a pagamento (2 euro) fino alle 19. C'è possibilità di prendere il caffè in un ambiente con tavoli. C'è un piccolo frigo anche in camera. Sono stati gentili e disponibili. Purtroppo i letti matrimoniali sono tutti 1 piazza e mezza. Noi abbiamo avuto una camera veramente tanto tanto piccola, con affaccio interno. Soffocante. Anche il bagno era estremamente piccolo, perdita acqua dalla doccia. Molto rumore proveniente dalla gente che rientrava e poco educata, dal momento che eravamo attaccati alla reception
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find rooms very clean, though daily housekeeping can be skipped or minimal, and a few noted dirty rooms or broken fixtures.
Related guest reviews
8
Lisa
Oct 30, 2025
·
Stayed 2 nights
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
2
John
Jul 16, 2025
·
Stayed 3 nights
The room was dirty and fixtures were broken . The bed and pillows were stiff. The TV was placed above the door. Another guest tried to break into my room at 2 AM. It was the worst hotel I’ve ever visited.
The room was dirty and fixtures were broken . The bed and pillows were stiff. The TV was placed above the door. Another guest tried to break into my room at 2 AM. It was the worst hotel I’ve ever visited.
8
Rudy
Sep 9, 2023
·
Stayed 3 nights
For the price you get a clean room shower and all the noise around. This is a place to rest and go.
For the price you get a clean room shower and all the noise around. This is a place to rest and go.
8
Eric
Feb 22, 2026
·
Stayed 3 nights
Clean.
Clean.
10
Bianca
Dec 7, 2025
·
Stayed 4 nights
Super confortável e a localização é ótima ! Quando cheguei o quarto estava impecável, limpo e quentinho! As fotos dos quartos cumprem com o que dizem, são ótimos! Porém, mesmo colocando o cartão na porta durante os dias para a limpeza ser realizada, não era! A limpeza do dia a dia dos quartos não é muito bem realizada, eles não jogam o lixo, não aspiram o pó, apenas arrumam as camas.
Super confortável e a localização é ótima ! Quando cheguei o quarto estava impecável, limpo e quentinho! As fotos dos quartos cumprem com o que dizem, são ótimos! Porém, mesmo colocando o cartão na porta durante os dias para a limpeza ser realizada, não era! A limpeza do dia a dia dos quartos não é muito bem realizada, eles não jogam o lixo, não aspiram o pó, apenas arrumam as camas.
8
Ovidio Carlos
Oct 5, 2025
·
Stayed 3 nights
Hay una tienda 24/7 con comida ligera. La habitación muy limpia, aunque muy reducido el baño.
Hay una tienda 24/7 con comida ligera. La habitación muy limpia, aunque muy reducido el baño.
10
Sara
Nov 13, 2024
·
Stayed 1 night
This property is really clean, staff is friendly and it’s super close to La gran via!
This property is really clean, staff is friendly and it’s super close to La gran via!
10
Wenchella
Sep 28, 2023
·
Stayed 3 nights
Clean and tidy. Near the places especially in gran via. Staff is excellent. Service is perfecto.
Clean and tidy. Near the places especially in gran via. Staff is excellent. Service is perfecto.
10
Veronica
Jan 29, 2024
·
Stayed 1 night
Clean, quiet and convenient. I would stay here again.
Clean, quiet and convenient. I would stay here again.
4
Michele
Sep 5, 2023
·
Stayed 2 nights
Problème d’accès à l’hôtel. Le code de la porte de l’hôtel qui nous as été donné à l’arrivé… n’a pas ouvert la porte le soir ! (Pas de concierge). Heureusement que d’autre occupants qui avaient une clef électronique (qui ne nous avait pas été donnée) on pu nous ouvrir. Le lendemain soir, le code (et la clef électronique) fonctionnait. Par ailleurs le ménage n’a pas été fait le premier jour.
Problème d’accès à l’hôtel. Le code de la porte de l’hôtel qui nous as été donné à l’arrivé… n’a pas ouvert la porte le soir ! (Pas de concierge). Heureusement que d’autre occupants qui avaient une clef électronique (qui ne nous avait pas été donnée) on pu nous ouvrir. Le lendemain soir, le code (et la clef électronique) fonctionnait. Par ailleurs le ménage n’a pas été fait le premier jour.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are small and simple with very limited soundproofing; several bathrooms are tiny or open to the bedroom. Some guests reported comfortable beds, while others found bedding stiff or worn.
Related guest reviews
8
Lisa
Oct 30, 2025
·
Stayed 2 nights
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
8
David
May 5, 2025
·
Stayed 2 nights
Overall it was a pleasant stay. Room was a bit small for my liking but if you want a convenient location in the city to just sleep & shower, this place is perfect. Walls are pretty thin so don’t plan on sleeping in because you’ll most definitely be woken up by everything going on outside your door.
Overall it was a pleasant stay. Room was a bit small for my liking but if you want a convenient location in the city to just sleep & shower, this place is perfect. Walls are pretty thin so don’t plan on sleeping in because you’ll most definitely be woken up by everything going on outside your door.
8
Marianne
Mar 10, 2025
·
Stayed 1 night
I was pleasantly surprised of the pretty comfortable double bed in my room. The mattress felt like a memory mattress, but don't know if I'm right? I was pretty tired and was able to sleep without interruptions throughout the night, and much longer than expected, so that was a welcomed, unexpected experience. No noise either, as my window was facing the inner yard away drom the street, and for sure also due to the time of the year when no major tourism was occurring, it was quiet. So, all and all, a good experience. Just one side note about the service bought through the hotel - the pre-ordered breakfast, that was a disappointment. No coffee. No other hot drink/tea either. Had I known it's not included (as the gluten-free option did not mention anything about that) I certainly wouldn't have bothered to order anything. I enjoyed my breakfast in a cafe instead on my way out..
I was pleasantly surprised of the pretty comfortable double bed in my room. The mattress felt like a memory mattress, but don't know if I'm right? I was pretty tired and was able to sleep without interruptions throughout the night, and much longer than expected, so that was a welcomed, unexpected experience. No noise either, as my window was facing the inner yard away drom the street, and for sure also due to the time of the year when no major tourism was occurring, it was quiet. So, all and all, a good experience. Just one side note about the service bought through the hotel - the pre-ordered breakfast, that was a disappointment. No coffee. No other hot drink/tea either. Had I known it's not included (as the gluten-free option did not mention anything about that) I certainly wouldn't have bothered to order anything. I enjoyed my breakfast in a cafe instead on my way out..
8
Valtteri
Feb 10, 2025
·
Stayed 5 nights
This 1-person room was cheap and at the best location = great value, if you do not plan to spend a lot of time in the room. You can walk anywhere in the center from here, but also really easily take the metro to go further (incl. to Barajas Airport). Room itself was really basic, but everything worked, including self-check-in around at 9:30 PM. Some things to consider: -The noises of other rooms can be heard pretty well. Didn't bother me, but there is always a risk of a noisy neighbor :) -WC of this 1-person room doesn't have a door, it's in the same space with the bed.
This 1-person room was cheap and at the best location = great value, if you do not plan to spend a lot of time in the room. You can walk anywhere in the center from here, but also really easily take the metro to go further (incl. to Barajas Airport). Room itself was really basic, but everything worked, including self-check-in around at 9:30 PM. Some things to consider: -The noises of other rooms can be heard pretty well. Didn't bother me, but there is always a risk of a noisy neighbor :) -WC of this 1-person room doesn't have a door, it's in the same space with the bed.
4
David
Dec 4, 2025
·
Stayed 1 night
El personal ofrece un trato excelente y la ubicación es muy buena, aunque la proximidad de varios locales de hostelería puede generar algo de ruido. El edificio, de estilo clásico y con encanto, presenta sin embargo unas instalaciones claramente envejecidas que requieren una renovación. Las habitaciones resultan muy básicas y la insonorización es insuficiente: se perciben conversaciones, televisores y ruidos procedentes tanto de otras estancias como de la calle..
El personal ofrece un trato excelente y la ubicación es muy buena, aunque la proximidad de varios locales de hostelería puede generar algo de ruido. El edificio, de estilo clásico y con encanto, presenta sin embargo unas instalaciones claramente envejecidas que requieren una renovación. Las habitaciones resultan muy básicas y la insonorización es insuficiente: se perciben conversaciones, televisores y ruidos procedentes tanto de otras estancias como de la calle..
8
Jose
Jan 13, 2025
·
Stayed 3 nights
Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
6
Amina
Sep 5, 2024
·
Stayed 2 nights
Really nice location. The room was clean but very small and the beds weren’t comfortable.
Really nice location. The room was clean but very small and the beds weren’t comfortable.
6
Luiggi
Aug 13, 2024
·
Stayed 3 nights
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
8
JAVIER SANTIAGO
May 17, 2025
·
Stayed 1 night
El baño es minúsculo y está unido al dormitorio.
El baño es minúsculo y está unido al dormitorio.
6
Alessandra
Dec 15, 2024
·
Stayed 4 nights
Vicino alla metro, comodissima posizione, vicino al centro, quartiere vivissimo, ricco di ristoranti, pub, servizi. L'albergo facilita il check in ed ha un servizio di deposito bagagli a pagamento (2 euro) fino alle 19. C'è possibilità di prendere il caffè in un ambiente con tavoli. C'è un piccolo frigo anche in camera. Sono stati gentili e disponibili. Purtroppo i letti matrimoniali sono tutti 1 piazza e mezza. Noi abbiamo avuto una camera veramente tanto tanto piccola, con affaccio interno. Soffocante. Anche il bagno era estremamente piccolo, perdita acqua dalla doccia. Molto rumore proveniente dalla gente che rientrava e poco educata, dal momento che eravamo attaccati alla reception
Vicino alla metro, comodissima posizione, vicino al centro, quartiere vivissimo, ricco di ristoranti, pub, servizi. L'albergo facilita il check in ed ha un servizio di deposito bagagli a pagamento (2 euro) fino alle 19. C'è possibilità di prendere il caffè in un ambiente con tavoli. C'è un piccolo frigo anche in camera. Sono stati gentili e disponibili. Purtroppo i letti matrimoniali sono tutti 1 piazza e mezza. Noi abbiamo avuto una camera veramente tanto tanto piccola, con affaccio interno. Soffocante. Anche il bagno era estremamente piccolo, perdita acqua dalla doccia. Molto rumore proveniente dalla gente che rientrava e poco educata, dal momento che eravamo attaccati alla reception
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful with quick, easy check-in, but responsiveness is inconsistent, especially after hours, with unanswered calls, access issues and occasional inflexible policies.
Related guest reviews
4
Marina
Dec 20, 2024
·
Stayed 1 night
La habitación nos gustó, era pequeña pero para dormir no hace falta más, el problema lo tuvimos con la ducha, aparte de que las manivelas estaban rotas no hay nada ni nadie que explique el funcionamiento de estas, así que llamamos al número que ponia en la página para que nos diesen una solución o nos ayudasen y la respuesta del que nos atendió que fue el encargado fue que él iba a ayudarnos pero que si la ducha sí que funcionaba bien teníamos que hacernos cargo de los gastos del taxi que lo traía hasta el hostal, no pareció insultante y muy poco profesional. Porque en primer lugar para la cantidad de habitaciones que hay debes tener servicio 24 h. Porque cualquier urgencia puede ocurrir y segundo nosotros pagamos por una habitación y un cuarto de baño privados y lo mínimo es que todo esté en perfectas condiciones si no es así, son el hotel quien tiene que hacer lo imposible por buscar solucion. Lo demás todo bien.
La habitación nos gustó, era pequeña pero para dormir no hace falta más, el problema lo tuvimos con la ducha, aparte de que las manivelas estaban rotas no hay nada ni nadie que explique el funcionamiento de estas, así que llamamos al número que ponia en la página para que nos diesen una solución o nos ayudasen y la respuesta del que nos atendió que fue el encargado fue que él iba a ayudarnos pero que si la ducha sí que funcionaba bien teníamos que hacernos cargo de los gastos del taxi que lo traía hasta el hostal, no pareció insultante y muy poco profesional. Porque en primer lugar para la cantidad de habitaciones que hay debes tener servicio 24 h. Porque cualquier urgencia puede ocurrir y segundo nosotros pagamos por una habitación y un cuarto de baño privados y lo mínimo es que todo esté en perfectas condiciones si no es así, son el hotel quien tiene que hacer lo imposible por buscar solucion. Lo demás todo bien.
10
Ian
Feb 17, 2024
·
Stayed 1 night
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
4
Nicole
Oct 17, 2025
·
Stayed 5 nights
Photos on website are misleading; there are no kitchen facilities anywhere on premises; not even a way to boil water for tea or coffee. Additionally, the link to enter the hotel didn’t work for me when I arrived on a Sunday evening and would have been locked out if someone else hadn’t left the building while I was standing outside. As it was, I couldn’t leave to get dinner and I never received ANY reply from the management to my texts or attempts to call when I reported that I was locked out of the hotel.
Photos on website are misleading; there are no kitchen facilities anywhere on premises; not even a way to boil water for tea or coffee. Additionally, the link to enter the hotel didn’t work for me when I arrived on a Sunday evening and would have been locked out if someone else hadn’t left the building while I was standing outside. As it was, I couldn’t leave to get dinner and I never received ANY reply from the management to my texts or attempts to call when I reported that I was locked out of the hotel.
2
NAIRA
Jul 16, 2024
·
Stayed 3 nights
I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
10
Marc
Dec 14, 2024
·
Stayed 2 nights
Great and affordable stay, staff soo kind and helpful. definitely recommended
Great and affordable stay, staff soo kind and helpful. definitely recommended
2
Gema
Apr 1, 2024
·
Stayed 1 night
Falta de atención un teléfono al que no contestan información errónea en su página en la que se dice que hay atención presencial desde las 9 y allí no hubo nadie hasta las 10 En la zona de estar muchos palitos para remover el azúcar y ni un solo vaso En fin dudo que repita ni recomiende el sitio
Falta de atención un teléfono al que no contestan información errónea en su página en la que se dice que hay atención presencial desde las 9 y allí no hubo nadie hasta las 10 En la zona de estar muchos palitos para remover el azúcar y ni un solo vaso En fin dudo que repita ni recomiende el sitio
8
Jhoanna
Dec 18, 2023
·
Stayed 1 night
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
6
Luiggi
Aug 13, 2024
·
Stayed 3 nights
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
8
Mariana
Jul 22, 2025
·
Stayed 2 nights
Lugar con excelente ubicación. Lo único es que el mostrador no es 24 horas (detalle que pasamos por alto) y que el baño es pequeño. Fuera de eso, un buen lugar para hospedarse.
Lugar con excelente ubicación. Lo único es que el mostrador no es 24 horas (detalle que pasamos por alto) y que el baño es pequeño. Fuera de eso, un buen lugar para hospedarse.
8
Octavio
May 30, 2025
·
Stayed 3 nights
Buena atencion del personal, check in rapido y muchas opciones de entretenimiento a pie
Buena atencion del personal, check in rapido y muchas opciones de entretenimiento a pie
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AI-generated summary based on recent guest reviews
Location
Central, walkable base close to Gran Vía, metro and major sights; many felt safe. A few mention street or nightlife noise and that the entrance can be hard to find.
Related guest reviews
8
Lisa
Oct 30, 2025
·
Stayed 2 nights
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
6
Thomas
Jan 20, 2026
·
Stayed 1 night
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
10
Philmon
Aug 5, 2024
·
Stayed 7 nights
You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
10
Le Anrei Conrado
Aug 1, 2024
·
Stayed 3 nights
Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
6
ying nuo
Jun 2, 2024
·
Stayed 3 nights
hard to find it
hard to find it
4
David
Dec 4, 2025
·
Stayed 1 night
El personal ofrece un trato excelente y la ubicación es muy buena, aunque la proximidad de varios locales de hostelería puede generar algo de ruido. El edificio, de estilo clásico y con encanto, presenta sin embargo unas instalaciones claramente envejecidas que requieren una renovación. Las habitaciones resultan muy básicas y la insonorización es insuficiente: se perciben conversaciones, televisores y ruidos procedentes tanto de otras estancias como de la calle..
El personal ofrece un trato excelente y la ubicación es muy buena, aunque la proximidad de varios locales de hostelería puede generar algo de ruido. El edificio, de estilo clásico y con encanto, presenta sin embargo unas instalaciones claramente envejecidas que requieren una renovación. Las habitaciones resultan muy básicas y la insonorización es insuficiente: se perciben conversaciones, televisores y ruidos procedentes tanto de otras estancias como de la calle..
10
Sara
Nov 13, 2024
·
Stayed 1 night
This property is really clean, staff is friendly and it’s super close to La gran via!
This property is really clean, staff is friendly and it’s super close to La gran via!
10
glo
Aug 27, 2024
·
Stayed 3 nights
You can walk to Gran Via and touristic areas
You can walk to Gran Via and touristic areas
8
James John
Jul 19, 2024
·
Stayed 4 nights
Walking distance to various attractions, museums, parks around Madrid. Easy access.
Walking distance to various attractions, museums, parks around Madrid. Easy access.
6
Alessandra
Dec 15, 2024
·
Stayed 4 nights
Vicino alla metro, comodissima posizione, vicino al centro, quartiere vivissimo, ricco di ristoranti, pub, servizi. L'albergo facilita il check in ed ha un servizio di deposito bagagli a pagamento (2 euro) fino alle 19. C'è possibilità di prendere il caffè in un ambiente con tavoli. C'è un piccolo frigo anche in camera. Sono stati gentili e disponibili. Purtroppo i letti matrimoniali sono tutti 1 piazza e mezza. Noi abbiamo avuto una camera veramente tanto tanto piccola, con affaccio interno. Soffocante. Anche il bagno era estremamente piccolo, perdita acqua dalla doccia. Molto rumore proveniente dalla gente che rientrava e poco educata, dal momento che eravamo attaccati alla reception
Vicino alla metro, comodissima posizione, vicino al centro, quartiere vivissimo, ricco di ristoranti, pub, servizi. L'albergo facilita il check in ed ha un servizio di deposito bagagli a pagamento (2 euro) fino alle 19. C'è possibilità di prendere il caffè in un ambiente con tavoli. C'è un piccolo frigo anche in camera. Sono stati gentili e disponibili. Purtroppo i letti matrimoniali sono tutti 1 piazza e mezza. Noi abbiamo avuto una camera veramente tanto tanto piccola, con affaccio interno. Soffocante. Anche il bagno era estremamente piccolo, perdita acqua dalla doccia. Molto rumore proveniente dalla gente che rientrava e poco educata, dal momento che eravamo attaccati alla reception
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AI-generated summary based on recent guest reviews
Dining
On-site dining is limited: some expected breakfast but found none or a very basic option, while coffee or tea and light snacks are available.
Related guest reviews
6
Thomas
Jan 20, 2026
·
Stayed 1 night
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
8
Marianne
Mar 10, 2025
·
Stayed 1 night
I was pleasantly surprised of the pretty comfortable double bed in my room. The mattress felt like a memory mattress, but don't know if I'm right? I was pretty tired and was able to sleep without interruptions throughout the night, and much longer than expected, so that was a welcomed, unexpected experience. No noise either, as my window was facing the inner yard away drom the street, and for sure also due to the time of the year when no major tourism was occurring, it was quiet. So, all and all, a good experience. Just one side note about the service bought through the hotel - the pre-ordered breakfast, that was a disappointment. No coffee. No other hot drink/tea either. Had I known it's not included (as the gluten-free option did not mention anything about that) I certainly wouldn't have bothered to order anything. I enjoyed my breakfast in a cafe instead on my way out..
I was pleasantly surprised of the pretty comfortable double bed in my room. The mattress felt like a memory mattress, but don't know if I'm right? I was pretty tired and was able to sleep without interruptions throughout the night, and much longer than expected, so that was a welcomed, unexpected experience. No noise either, as my window was facing the inner yard away drom the street, and for sure also due to the time of the year when no major tourism was occurring, it was quiet. So, all and all, a good experience. Just one side note about the service bought through the hotel - the pre-ordered breakfast, that was a disappointment. No coffee. No other hot drink/tea either. Had I known it's not included (as the gluten-free option did not mention anything about that) I certainly wouldn't have bothered to order anything. I enjoyed my breakfast in a cafe instead on my way out..
8
Ovidio Carlos
Oct 5, 2025
·
Stayed 3 nights
Hay una tienda 24/7 con comida ligera. La habitación muy limpia, aunque muy reducido el baño.
Hay una tienda 24/7 con comida ligera. La habitación muy limpia, aunque muy reducido el baño.
8
Jhoanna
Dec 18, 2023
·
Stayed 1 night
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
8
Lia
Jan 15, 2024
·
Stayed 1 night
The property is super well located. Remote check in was easy and the only thing I struggled with a bit was opening the keybox that contained the keys to the room - but mostly out of my own lack of motor skills I guess. The room and bathroom are not super spacious but are correct for a 1 star hotel. Bathroom seems to be freshly renovated and room was not bad either. Has all amenities you need for a hotel that level. Bed is comfortable and shower has good pressure. The only issue I found was that indeed the room was not at all soundproof so you could hear the people in the corridor/other rooms. Perhaps not a good option for longer stays but for me who was there for just one night, it was amazing price/quality ratio.
The property is super well located. Remote check in was easy and the only thing I struggled with a bit was opening the keybox that contained the keys to the room - but mostly out of my own lack of motor skills I guess. The room and bathroom are not super spacious but are correct for a 1 star hotel. Bathroom seems to be freshly renovated and room was not bad either. Has all amenities you need for a hotel that level. Bed is comfortable and shower has good pressure. The only issue I found was that indeed the room was not at all soundproof so you could hear the people in the corridor/other rooms. Perhaps not a good option for longer stays but for me who was there for just one night, it was amazing price/quality ratio.
6
Alessandra
Dec 15, 2024
·
Stayed 4 nights
Vicino alla metro, comodissima posizione, vicino al centro, quartiere vivissimo, ricco di ristoranti, pub, servizi. L'albergo facilita il check in ed ha un servizio di deposito bagagli a pagamento (2 euro) fino alle 19. C'è possibilità di prendere il caffè in un ambiente con tavoli. C'è un piccolo frigo anche in camera. Sono stati gentili e disponibili. Purtroppo i letti matrimoniali sono tutti 1 piazza e mezza. Noi abbiamo avuto una camera veramente tanto tanto piccola, con affaccio interno. Soffocante. Anche il bagno era estremamente piccolo, perdita acqua dalla doccia. Molto rumore proveniente dalla gente che rientrava e poco educata, dal momento che eravamo attaccati alla reception
Vicino alla metro, comodissima posizione, vicino al centro, quartiere vivissimo, ricco di ristoranti, pub, servizi. L'albergo facilita il check in ed ha un servizio di deposito bagagli a pagamento (2 euro) fino alle 19. C'è possibilità di prendere il caffè in un ambiente con tavoli. C'è un piccolo frigo anche in camera. Sono stati gentili e disponibili. Purtroppo i letti matrimoniali sono tutti 1 piazza e mezza. Noi abbiamo avuto una camera veramente tanto tanto piccola, con affaccio interno. Soffocante. Anche il bagno era estremamente piccolo, perdita acqua dalla doccia. Molto rumore proveniente dalla gente che rientrava e poco educata, dal momento che eravamo attaccati alla reception
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AI-generated summary based on recent guest reviews
8
L A
Jul 10, 2026
·
Stayed 4 nights
Simple but clean accommodation, great location, and air con. It was exactly what I was looking for.
Simple but clean accommodation, great location, and air con. It was exactly what I was looking for.
10
Hayvin
Jun 4, 2026
·
Stayed 2 nights
The staff is nice and helpful. The toom is vlean snd modern. Its locsted in a cebtral srea very well conected
The staff is nice and helpful. The toom is vlean snd modern. Its locsted in a cebtral srea very well conected
6
Melissa
May 9, 2026
·
Stayed 2 nights
Strange hotel. I would only recommend for an extremely short stay. The concierge was so nice, but the hotel itself is not worth the price, at all. The beds were comfortable, the bathrooms could have used an some additional cleaning, the walls were paper thin so that even guests coughing in the next room could be heard throughout. There was a gaping hole in the hallway and construction began promptly every day at 11:55am. At night one could hear loud stomping, presumably from the floor above, or patrons coming up and down the stairs...overall, I would only recommend for a short stay, and if one plans to mostly be outside of the hotel as the location is great for exploring Madrid.
Strange hotel. I would only recommend for an extremely short stay. The concierge was so nice, but the hotel itself is not worth the price, at all. The beds were comfortable, the bathrooms could have used an some additional cleaning, the walls were paper thin so that even guests coughing in the next room could be heard throughout. There was a gaping hole in the hallway and construction began promptly every day at 11:55am. At night one could hear loud stomping, presumably from the floor above, or patrons coming up and down the stairs...overall, I would only recommend for a short stay, and if one plans to mostly be outside of the hotel as the location is great for exploring Madrid.
10
George
May 3, 2026
·
Stayed 2 nights
Very secure, helpful friendly staff clean modern room
Very secure, helpful friendly staff clean modern room
10
Shane
Mar 29, 2026
·
Stayed 1 night
Real Madrid very decent priced location was perfect
Real Madrid very decent priced location was perfect
Property Policies
Check-in
Check-out
From 15:00 to 18:00
Before 11:00
FAQs about H-A San Mateo Suites
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekends from 9:00 AM to 11:00 AM for a fee of approximately EUR 15 for adults and children.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 6:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Where is the property located in relation to key landmarks?
The property is located in the heart of Madrid, within a 15-minute walk of Gran Via and Paseo de la Castellana. It is 0.5 miles from Plaza de España - Princesa and 0.8 miles from Puerta de Alcalá.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 151.23302588272094USD
- 2026-10-26: NO DATA
- 2026-10-27: 157.19720226860045USD
- 2026-10-28: 137.28792737960813USD
- 2026-10-29: 130.31066914043424USD
- 2026-10-30: 164.1554109008789USD
- 2026-10-31: 199.07613496627806USD
- 2026-11-01: 105.51844757232665USD
- 2026-11-02: 91.56962290115356USD
- 2026-11-03: 127.3871057155609USD
- 2026-11-04: 126.41469549942016USD
- 2026-11-05: 109.48376554279326USD
- 2026-11-06: 187.13696263313292USD
- 2026-11-07: 426.5545244743347USD
- 2026-11-08: 171.21085884552USD
- 2026-11-09: 101.53152466411589USD
- 2026-11-10: 98.49540703430175USD
- 2026-11-11: 112.42264386024475USD
- 2026-11-12: 122.42776404495238USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 106.50167734985351USD
- 2026-11-16: 95.54573479423522USD
- 2026-11-17: 95.54573479423522USD
- 2026-11-18: 84.60060325374603USD
- 2026-11-19: 104.52441532592773USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 101.49911725749969USD
- 2026-11-23: 105.52925858745574USD
- 2026-11-24: 112.51988317260741USD
- 2026-11-25: 111.48262395820616USD
- 2026-11-26: 124.41582853775023USD
- 2026-11-27: 174.17135064697266USD
- 2026-11-28: 173.16651593170164USD
- 2026-11-29: 102.51475444164275USD
- 2026-11-30: 101.53152466411589USD
- 2026-12-01: 135.8087497610092USD
- 2026-12-02: 96.55056950950622USD
- 2026-12-03: 102.51475444164275USD
- 2026-12-04: 171.21085884552USD
- 2026-12-05: NO DATA
- 2026-12-06: 162.24298078269956USD
- 2026-12-07: 136.35499232463835USD
- 2026-12-08: 98.6142683769226USD
- 2026-12-09: 112.47666475086211USD
- 2026-12-10: 112.47666475086211USD
- 2026-12-11: 155.26318430519103USD
- 2026-12-12: 162.17816596946716USD
- 2026-12-13: 105.52925858745574USD
- 2026-12-14: 101.52072219524383USD
- 2026-12-15: 109.57020238628387USD
- 2026-12-16: 100.53749241771698USD
- 2026-12-17: 100.53749241771698USD
- 2026-12-18: 146.38172599334715USD
- 2026-12-19: 139.35868545532225USD
- 2026-12-20: 87.56108650894164USD
- 2026-12-21: 96.53976704063415USD
- 2026-12-22: 97.53379928703308USD
- 2026-12-23: 88.59832863082885USD
Check-in must be done by someone who is at least 18 years old.