Hotel Scappata
From
$137
/ night
Select dates to see prices and availability
From
$137
/ night
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Dining
You can enjoy a meal at the restaurant serving the guests of Hotel Scappata, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and computer monitors.
Location
With a stay at Hotel Scappata in Progreso (Boulevard Turístico Malecón), you'll be within a 5-minute walk of Progreso Beach and Meteorite Museum. This beach hotel is 17.7 mi (28.5 km) from U.S. Consulate General Mérida and 18.4 mi (29.6 km) from Yucatán Siglo XXI Convention Center.
What's nearby
Meteorite Museum(0.1 miles)
Progreso Beach(0.2 miles)
Progreso Lighthouse(0.5 miles)
Progreso Pier(0.6 miles)
Malecon Internacional de Progreso(0.7 miles)
Progreso Letters(1.1 miles)
The Ecological Reserve Corchito(1.5 miles)
My MarketPlace(5.9 miles)
Chelem Park(7.3 miles)
Playa Uaymitun(8.3 miles)
GNP Insurance Forum(14.3 miles)
Dzibilchantun National Park(16.1 miles)
Dzibilchaltun Ruins(16.4 miles)
Museo del Pueblo Maya de Dzibilchaltún(16.6 miles)
Yucatán Golf Club(16.9 miles)
The nearest major airport is Mérida International Airport (MID)(30.7 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Location
C.19 entre calle 70 y 72, Boulevard Turístico Malecón, Progreso, Progreso Municipality, Yucatán, Mexico
Meteorite Museum (0.1 miles)
Progreso Beach (0.2 miles)
Progreso Lighthouse (0.5 miles)
Progreso Pier (0.6 miles)
Malecon Internacional de Progreso (0.7 miles)
Progreso Letters (1.1 miles)
Room options
5
Superior Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)TV
6
Ocean View Suite, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)TV
4
Standard Room, 1 Double Bed
Room details
1 Full Bed
Sleeps 2
Air ConditioningWi-Fi (Free)TV
5
King Room Ocean View
Room details
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)TV
2
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)TV
3
Superior Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
Air ConditioningWi-Fi (Free)TV
Guest reviews of Hotel Scappata
8.6
Fabulous
Based on 240 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers praise Hotel Scappata’s central Malecón location with easy beach access and free loungers, generally friendly staff, and a scenic rooftop pool, while noting compact rooms, occasional noise, and a restaurant that’s tasty but pricey.
Read moreWas this helpful?
What guests think
Travellers praise Hotel Scappata’s central Malecón location with easy beach access and free loungers, generally friendly staff, and a scenic rooftop pool, while noting compact rooms, occasional noise, and a restaurant that’s tasty but pricey.
There is no elevator, and several guests mention steep or uneven stairs and accessibility concerns. Cleanliness is widely appreciated, though a few report mold in showers, occasional dirt, and maintenance hiccups. Policies draw mixed reactions, including a large security deposit and an included restaurant tip, and the on-site restaurant opens late with limited breakfast availability. Expect a beach-focused, convenient stay with simple rooms and lively surroundings.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Beach access across the street with free loungers and beach service is a highlight, and the rooftop pool offers nice views. Downsides include no elevator, steep or uneven stairs, and a shallow or chilly pool.
Related guest reviews
8
CARLOS IVAN
Nov 6, 2024
·
Stayed 2 nights
La atención en la zona de Alberca es casi nula debido a que el personal se concentra en la zona de playa.
La atención en la zona de Alberca es casi nula debido a que el personal se concentra en la zona de playa.
10
Maria
Mar 20, 2025
·
Stayed 1 night
The stay was very pleasant, clean and beachfront. Excellent views and pool with beach view.
The stay was very pleasant, clean and beachfront. Excellent views and pool with beach view.
8
Phyo Thin
May 28, 2024
·
Stayed 1 night
It’s just ok. Pool is so deceiving as it is only 2 ft depth.
It’s just ok. Pool is so deceiving as it is only 2 ft depth.
8
Dinah
Mar 29, 2023
·
Stayed 6 nights
The location is central to the area, with plenty of restaurants and shops, and the beach access was convenient, right across the street. Street noise and loud music at night was sometimes a problem. The room, on the third floor, with a balcony had a great view of the water and overlooked the pool area on the second floor. No elevator and difficult wide stairs with no hand railing from first to second floor. 2nd to 3rd floor stairs have railing, but dangerous concrete overhang (poor design) can cause head injury on the way up. There were a number of other safety concerns, such as no adequate warning for single steps down or up, and we witnessed several falls as a result. Also, platform bed has sharp corners, jutting out well beyond the mattress, causing injury. Water heater was a problem- no hot water most days, both in the mornings and afternoons. On the positive side, the staff was very nice, the restaurant downstairs was great, though they lost one of their siding curtains during a storm the second day and after that it was too windy to eat there many days. Room was clean and staff came in daily to make the bed. Aside from the above mentioned technical problems, the area felt safe and the people were friendly and helpful.
The location is central to the area, with plenty of restaurants and shops, and the beach access was convenient, right across the street. Street noise and loud music at night was sometimes a problem. The room, on the third floor, with a balcony had a great view of the water and overlooked the pool area on the second floor. No elevator and difficult wide stairs with no hand railing from first to second floor. 2nd to 3rd floor stairs have railing, but dangerous concrete overhang (poor design) can cause head injury on the way up. There were a number of other safety concerns, such as no adequate warning for single steps down or up, and we witnessed several falls as a result. Also, platform bed has sharp corners, jutting out well beyond the mattress, causing injury. Water heater was a problem- no hot water most days, both in the mornings and afternoons. On the positive side, the staff was very nice, the restaurant downstairs was great, though they lost one of their siding curtains during a storm the second day and after that it was too windy to eat there many days. Room was clean and staff came in daily to make the bed. Aside from the above mentioned technical problems, the area felt safe and the people were friendly and helpful.
10
Elisabeth
Nov 7, 2025
·
Stayed 2 nights
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
10
Dianne
Jan 18, 2025
·
Stayed 2 nights
Very enjoyable stay, room was very clean. The bed and pillows are very comfortable. We had a very convenient room on the first floor. Staff was very friendly and helpful. Some spoke English, so this helps a lot. The only minor problem was slow speed internet for the TV. This was our second year to stay at this location. Nice rooftop pool, and lovely view of the beach across the street. Close to lots of restaurants, as well as the one on site. They held our luggage at the desk, and let us use their beach towels, so we could still enjoy the beach until our ride came later in the afternoon. They are very helpful.
Very enjoyable stay, room was very clean. The bed and pillows are very comfortable. We had a very convenient room on the first floor. Staff was very friendly and helpful. Some spoke English, so this helps a lot. The only minor problem was slow speed internet for the TV. This was our second year to stay at this location. Nice rooftop pool, and lovely view of the beach across the street. Close to lots of restaurants, as well as the one on site. They held our luggage at the desk, and let us use their beach towels, so we could still enjoy the beach until our ride came later in the afternoon. They are very helpful.
4
hector
Dec 18, 2023
·
Stayed 2 nights
THE BEDS ARE TERRIBLE, THEY SEAM TO BE THETRE FOREVER, NO SUPORT AT ALL FROM YOUR BODY, YOU WAKE UP AS IF A TRAIN PASSED OVER YOU IN THE NIGHT, NO FURNISHING AT ALL, BASICALY THE BED A VERY OLD DESK AND IT´S CHAIR, NOT EVEN A LOUNGE CHAIR, NOTA CASE GOOD FOR YOUR CLOTHER, THE CLOSSET, JUST A TUBE WITH A COUPLE OF HANGERS, NO DOORS AT ALL, ALL YOU CLOTHES GET EXPOSED, THE ROOM LOKKS TERRIBLE , THE TERRACE HARDLY 2 FEET WIDE, NONSENSE.....THE SWIMING POOL VERY COLD, NO WAY TO SWIM.........THE BUILDING ALL IMPROVED, STAIRS ALLOVER CONNETCING A OLD PART WITH A NEW PART A LOT OF DANGEROUS STEPS NOT SHOWN WITH ANY KIND OF SIGN.VERY BAD
THE BEDS ARE TERRIBLE, THEY SEAM TO BE THETRE FOREVER, NO SUPORT AT ALL FROM YOUR BODY, YOU WAKE UP AS IF A TRAIN PASSED OVER YOU IN THE NIGHT, NO FURNISHING AT ALL, BASICALY THE BED A VERY OLD DESK AND IT´S CHAIR, NOT EVEN A LOUNGE CHAIR, NOTA CASE GOOD FOR YOUR CLOTHER, THE CLOSSET, JUST A TUBE WITH A COUPLE OF HANGERS, NO DOORS AT ALL, ALL YOU CLOTHES GET EXPOSED, THE ROOM LOKKS TERRIBLE , THE TERRACE HARDLY 2 FEET WIDE, NONSENSE.....THE SWIMING POOL VERY COLD, NO WAY TO SWIM.........THE BUILDING ALL IMPROVED, STAIRS ALLOVER CONNETCING A OLD PART WITH A NEW PART A LOT OF DANGEROUS STEPS NOT SHOWN WITH ANY KIND OF SIGN.VERY BAD
10
Mona Lund
Oct 31, 2023
·
Stayed 2 nights
They had their own sunbeds/umbrella at the beach with no extra cost. Nice poolarea, asked to turn off the music blasting throug the speakers, they did no problem. Very expensive resturant, but good food. All the reasturants along the beach have the same prices. Head into town for more reasonable prices. 10 min walk from bus station.
They had their own sunbeds/umbrella at the beach with no extra cost. Nice poolarea, asked to turn off the music blasting throug the speakers, they did no problem. Very expensive resturant, but good food. All the reasturants along the beach have the same prices. Head into town for more reasonable prices. 10 min walk from bus station.
8
John
Apr 26, 2024
·
Stayed 3 nights
Beach front, pool, good AC. Only lacking a fridge in the room. Restaurant was good. No elevator for accessibility.
Beach front, pool, good AC. Only lacking a fridge in the room. Restaurant was good. No elevator for accessibility.
8
Gretty
Aug 8, 2025
·
Stayed 1 night
The property was nice generally speaking, but my room was in the third floor, and the hotel didn’t have an elevator. The staff was nice and friendly the pizza at the hotel’s restaurant was delicious but the lobster soup was tasteless.
The property was nice generally speaking, but my room was in the third floor, and the hotel didn’t have an elevator. The staff was nice and friendly the pizza at the hotel’s restaurant was delicious but the lobster soup was tasteless.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Most reviews describe clean rooms and well-kept facilities. A few mention mold in shower crevices, occasional dirt in drawers or corridors, and some worn items.
Related guest reviews
10
Fernanda
Jul 27, 2025
·
Stayed 3 nights
El hotel está limpio y cuidado, es muy agradable
El hotel está limpio y cuidado, es muy agradable
10
Dianne
Jan 18, 2025
·
Stayed 2 nights
Very enjoyable stay, room was very clean. The bed and pillows are very comfortable. We had a very convenient room on the first floor. Staff was very friendly and helpful. Some spoke English, so this helps a lot. The only minor problem was slow speed internet for the TV. This was our second year to stay at this location. Nice rooftop pool, and lovely view of the beach across the street. Close to lots of restaurants, as well as the one on site. They held our luggage at the desk, and let us use their beach towels, so we could still enjoy the beach until our ride came later in the afternoon. They are very helpful.
Very enjoyable stay, room was very clean. The bed and pillows are very comfortable. We had a very convenient room on the first floor. Staff was very friendly and helpful. Some spoke English, so this helps a lot. The only minor problem was slow speed internet for the TV. This was our second year to stay at this location. Nice rooftop pool, and lovely view of the beach across the street. Close to lots of restaurants, as well as the one on site. They held our luggage at the desk, and let us use their beach towels, so we could still enjoy the beach until our ride came later in the afternoon. They are very helpful.
10
Mary Carmen
Sep 16, 2025
·
Stayed 2 nights
Excelente ubicación. El Hotel es muy bonito, las instalaciones limpias y cómodas.
Excelente ubicación. El Hotel es muy bonito, las instalaciones limpias y cómodas.
6
Marcelo
Jul 8, 2023
·
Stayed 3 nights
Personnel is fantastic and anttentive although we found a lot of smaller issues, wich in addition made it a bit dissapointing. Dirt found in a couple of drawers. Dirt in the shower floor Safety deposit box broken No bathroom near the pool so you can guess what people might do. I have been arround a lot and this might be the only hotel that holds a large amount on your card as a deposit for "incidentals"! They don't serve breackfast at their restaurant and they charge a mandatory tip included in the restaurant check. The mandatory tip the deposit for incidentals are good enough reasons for not going back as this makes me feel they are not being honest and clear. Even the front desk person was ashamed tho ask for the deposit but owner must be enforcing this.
Personnel is fantastic and anttentive although we found a lot of smaller issues, wich in addition made it a bit dissapointing. Dirt found in a couple of drawers. Dirt in the shower floor Safety deposit box broken No bathroom near the pool so you can guess what people might do. I have been arround a lot and this might be the only hotel that holds a large amount on your card as a deposit for "incidentals"! They don't serve breackfast at their restaurant and they charge a mandatory tip included in the restaurant check. The mandatory tip the deposit for incidentals are good enough reasons for not going back as this makes me feel they are not being honest and clear. Even the front desk person was ashamed tho ask for the deposit but owner must be enforcing this.
10
Morayma
Jun 5, 2023
·
Stayed 1 night
El hotel está muy bonito, el personal muy amables las habitaciones muy limpias y lo más importante las camas están muy muy cómodas, volvería a hospedarme
El hotel está muy bonito, el personal muy amables las habitaciones muy limpias y lo más importante las camas están muy muy cómodas, volvería a hospedarme
10
Kevin
Mar 9, 2024
·
Stayed 1 night
Very nice accommodation right on the Malecon with a nice pool as well! Friendly staff who work hard to make you comfortable. Nice, clean large room with a great shower. I prefer a firm mattress but this was still quite comfortable. Such a nice visit!
Very nice accommodation right on the Malecon with a nice pool as well! Friendly staff who work hard to make you comfortable. Nice, clean large room with a great shower. I prefer a firm mattress but this was still quite comfortable. Such a nice visit!
10
Juan
Mar 25, 2025
·
Stayed 1 night
Beach front was great! While everything was very clean, shower needed a bit of extra care to prevent some mold spots in crevices.
Beach front was great! While everything was very clean, shower needed a bit of extra care to prevent some mold spots in crevices.
10
Vicente
Mar 3, 2023
·
Stayed 2 nights
Excellent property. This is a beach hotel, probably the best in the area. Extremely clean facilities and room. Functional room with everything you need - modern - clean - and very very comfortable bed. The service was excellent from check in to check out and everything in between. The Italian restaurant has really become our favorite In Mexico not only because of the quality and taste of the food but the service and ambiance / beach front experience. I was hesitant about staying in the area as were Hilton members / fours season snobs BUT this hotel was excellent. The area is great too. Safe and beautiful.
Excellent property. This is a beach hotel, probably the best in the area. Extremely clean facilities and room. Functional room with everything you need - modern - clean - and very very comfortable bed. The service was excellent from check in to check out and everything in between. The Italian restaurant has really become our favorite In Mexico not only because of the quality and taste of the food but the service and ambiance / beach front experience. I was hesitant about staying in the area as were Hilton members / fours season snobs BUT this hotel was excellent. The area is great too. Safe and beautiful.
10
Linda Jean
May 24, 2024
·
Stayed 3 nights
Very clean and rooms were very nice.
Very clean and rooms were very nice.
6
Emma
Apr 21, 2025
·
Stayed 2 nights
It was a great location to the beach. The water pressure in the shower was minimal and at one point the water stopped in the middle of my shower. Hot water was also limited. There were dirty dishes left outside of the rooms for a whole day. It was a great view of the beach, but I would not stay there again.
It was a great location to the beach. The water pressure in the shower was minimal and at one point the water stopped in the middle of my shower. Hot water was also limited. There were dirty dishes left outside of the rooms for a whole day. It was a great view of the beach, but I would not stay there again.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable for many but often small, with minimal storage and some very soft mattresses. Noise from the street or nearby venues affects some rooms, and Wi-Fi speed or in-room extras like a fridge can be limited.
Related guest reviews
6
María
Feb 9, 2024
·
Stayed 1 night
the room is small, you can only sit on the bed, poor lighting, there were mosquitoes.
the room is small, you can only sit on the bed, poor lighting, there were mosquitoes.
6
regina
Jan 7, 2025
·
Stayed 3 nights
La cama es cómoda, el cuarto muy bonito con bonitas vistas. Pero se escucha mucho ruido de la calle y hospedaje de alado. El baño huele un poco feo. El restaurante muy rico.
La cama es cómoda, el cuarto muy bonito con bonitas vistas. Pero se escucha mucho ruido de la calle y hospedaje de alado. El baño huele un poco feo. El restaurante muy rico.
10
Eliana
Aug 4, 2025
·
Stayed 1 night
Muy buena atención, la habitación cómoda, tranquila sin ruido, cama cómoda, estuvimos un día (domingo) para salir lunes, el lunes el área de alberca muy tranquila. La comida del restaurante muy deliciosa, la atención muy buena!!
Muy buena atención, la habitación cómoda, tranquila sin ruido, cama cómoda, estuvimos un día (domingo) para salir lunes, el lunes el área de alberca muy tranquila. La comida del restaurante muy deliciosa, la atención muy buena!!
10
Elisabeth
Nov 7, 2025
·
Stayed 2 nights
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
10
Dianne
Jan 18, 2025
·
Stayed 2 nights
Very enjoyable stay, room was very clean. The bed and pillows are very comfortable. We had a very convenient room on the first floor. Staff was very friendly and helpful. Some spoke English, so this helps a lot. The only minor problem was slow speed internet for the TV. This was our second year to stay at this location. Nice rooftop pool, and lovely view of the beach across the street. Close to lots of restaurants, as well as the one on site. They held our luggage at the desk, and let us use their beach towels, so we could still enjoy the beach until our ride came later in the afternoon. They are very helpful.
Very enjoyable stay, room was very clean. The bed and pillows are very comfortable. We had a very convenient room on the first floor. Staff was very friendly and helpful. Some spoke English, so this helps a lot. The only minor problem was slow speed internet for the TV. This was our second year to stay at this location. Nice rooftop pool, and lovely view of the beach across the street. Close to lots of restaurants, as well as the one on site. They held our luggage at the desk, and let us use their beach towels, so we could still enjoy the beach until our ride came later in the afternoon. They are very helpful.
10
Kevin
Mar 9, 2024
·
Stayed 1 night
Very nice accommodation right on the Malecon with a nice pool as well! Friendly staff who work hard to make you comfortable. Nice, clean large room with a great shower. I prefer a firm mattress but this was still quite comfortable. Such a nice visit!
Very nice accommodation right on the Malecon with a nice pool as well! Friendly staff who work hard to make you comfortable. Nice, clean large room with a great shower. I prefer a firm mattress but this was still quite comfortable. Such a nice visit!
8
John
Apr 26, 2024
·
Stayed 3 nights
Beach front, pool, good AC. Only lacking a fridge in the room. Restaurant was good. No elevator for accessibility.
Beach front, pool, good AC. Only lacking a fridge in the room. Restaurant was good. No elevator for accessibility.
8
VIRGINIA
Oct 27, 2025
·
Stayed 2 nights
las habitaciones no tienen vista al mar, pero es linda la vista desde el restaurante
las habitaciones no tienen vista al mar, pero es linda la vista desde el restaurante
6
Gaby
Apr 13, 2024
·
Stayed 2 nights
I found the room very small to fit a King size bed, to the point that we needed to avoid hitting the corner of the bed when entering the room. The mattress was extremely soft so it was a bit uncomfortable. Good air conditioning, the only issue was the bright digital display shining through across the room when you try to sleep. The food was great, I highly recommend the pizza margarita.
I found the room very small to fit a King size bed, to the point that we needed to avoid hitting the corner of the bed when entering the room. The mattress was extremely soft so it was a bit uncomfortable. Good air conditioning, the only issue was the bright digital display shining through across the room when you try to sleep. The food was great, I highly recommend the pizza margarita.
8
Jorge Antonio
Mar 27, 2025
·
Stayed 3 nights
El hotel es muy bonito, su personal es excelente y la ubicación muy buena, ahora hablemos de precios, es muy caro, nuestro cuarto fue sumamente pequeño (cuarto 202), y los precios de sus bebidas y comida carísimos, para que te des una idea una botella de agua que cuesta $3 de Kirkland te la venden en $65 y un clamato te cuesta unos $140 pesos
El hotel es muy bonito, su personal es excelente y la ubicación muy buena, ahora hablemos de precios, es muy caro, nuestro cuarto fue sumamente pequeño (cuarto 202), y los precios de sus bebidas y comida carísimos, para que te des una idea una botella de agua que cuesta $3 de Kirkland te la venden en $65 y un clamato te cuesta unos $140 pesos
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, and issues are usually handled promptly. Several reviews note administrative or billing mistakes, a high security deposit and included tip, and occasional service lapses.
Related guest reviews
8
Alejandra
Jun 4, 2024
·
Stayed 2 nights
El hotel precioso, el restaurante riquísimo, pero hay algo que no me gustó, después de haber hecho el check-out, me llamaron para decirme que no me habían cobrado una noche por error. Ok, yo llego y me registro, ya tienen mi reserva y saben que será por dos noches, me comentan que el precio es increíble por el Hot Sale, obvio que me cobran $ 3,850.00 y pienso que es la ganga de mi vida, craso error, solo me habían cobrado una noche. La verdad después del buen tiempo pasado en el hotel, me dio mucho coraje. Eso no se vale, aparte te tratan como ladrón y te van a esperar a tu cuarto para firmar un baucher para consumo, me he quedado en mejores hoteles y solo lo cargan a mi cuenta y al hacer el check-out pagas, ¿cuál es el problema? Ojo, mejoren su administración o perderán muchos clientes. Yo estaba enferma y fui para distraerme, al final terminé pasando un muy mal momento. Espero tomen en cuenta mis comentarios, es toda mi intención dar una crítica constructiva. Gracias.
El hotel precioso, el restaurante riquísimo, pero hay algo que no me gustó, después de haber hecho el check-out, me llamaron para decirme que no me habían cobrado una noche por error. Ok, yo llego y me registro, ya tienen mi reserva y saben que será por dos noches, me comentan que el precio es increíble por el Hot Sale, obvio que me cobran $ 3,850.00 y pienso que es la ganga de mi vida, craso error, solo me habían cobrado una noche. La verdad después del buen tiempo pasado en el hotel, me dio mucho coraje. Eso no se vale, aparte te tratan como ladrón y te van a esperar a tu cuarto para firmar un baucher para consumo, me he quedado en mejores hoteles y solo lo cargan a mi cuenta y al hacer el check-out pagas, ¿cuál es el problema? Ojo, mejoren su administración o perderán muchos clientes. Yo estaba enferma y fui para distraerme, al final terminé pasando un muy mal momento. Espero tomen en cuenta mis comentarios, es toda mi intención dar una crítica constructiva. Gracias.
10
Elisabeth
Nov 7, 2025
·
Stayed 2 nights
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
4
MARCELO
Feb 14, 2024
·
Stayed 1 night
Pésimo servicio en la recepción, persona muy mal preparada para contestar las dudas (servicio de playa, early checkin, etc) El servicio de playa (sillas, sombrilla y alimentos) que anuncian es del restaurante y no del hotel, así que ellos no se responsabilizan…. Nosotros tuvimos que sentarnos en toallas en la arena, ya que hasta las 11:30am el restaurante no estaba abierto y no hay nadie que te pueda contestar sobre el tema. Habitación de buen tamaño y cama confortable. Restaurante extremadamente caro…pareciera que estaba em Cancún y no em Progreso. La ciudad está a 45 min de Mérida con carretera super tranquila, a los que puedan recomiendo quedarse en Mérida e ir y volver en el mesmo día, ya que el costo x beneficio de estar en ese hotel realmente no vale !
Pésimo servicio en la recepción, persona muy mal preparada para contestar las dudas (servicio de playa, early checkin, etc) El servicio de playa (sillas, sombrilla y alimentos) que anuncian es del restaurante y no del hotel, así que ellos no se responsabilizan…. Nosotros tuvimos que sentarnos en toallas en la arena, ya que hasta las 11:30am el restaurante no estaba abierto y no hay nadie que te pueda contestar sobre el tema. Habitación de buen tamaño y cama confortable. Restaurante extremadamente caro…pareciera que estaba em Cancún y no em Progreso. La ciudad está a 45 min de Mérida con carretera super tranquila, a los que puedan recomiendo quedarse en Mérida e ir y volver en el mesmo día, ya que el costo x beneficio de estar en ese hotel realmente no vale !
6
Guillermo Eduardo
Jun 23, 2025
·
Stayed 6 nights
Las instalaciones son de las mejores del puerto, pero el servicio simplemente es malo, en el restaurante te darán un servicio decente solo si dejas del 15% para arriba en propina y honestamente fue el único lugar donde nos trataron mal en nuestra instancia, quizá volvería por lo mismo de las instalaciones pero jamás pasaría de nuevo por su restaurante.
Las instalaciones son de las mejores del puerto, pero el servicio simplemente es malo, en el restaurante te darán un servicio decente solo si dejas del 15% para arriba en propina y honestamente fue el único lugar donde nos trataron mal en nuestra instancia, quizá volvería por lo mismo de las instalaciones pero jamás pasaría de nuevo por su restaurante.
10
Craig
Sep 2, 2025
·
Stayed 2 nights
Amazing people. Very helpful, polite, and patient. Great place to stay. If we are there again, we will stay at this hotel. Towards the edge of the boardwalk craziness.
Amazing people. Very helpful, polite, and patient. Great place to stay. If we are there again, we will stay at this hotel. Towards the edge of the boardwalk craziness.
10
Dianne
Jan 18, 2025
·
Stayed 2 nights
Very enjoyable stay, room was very clean. The bed and pillows are very comfortable. We had a very convenient room on the first floor. Staff was very friendly and helpful. Some spoke English, so this helps a lot. The only minor problem was slow speed internet for the TV. This was our second year to stay at this location. Nice rooftop pool, and lovely view of the beach across the street. Close to lots of restaurants, as well as the one on site. They held our luggage at the desk, and let us use their beach towels, so we could still enjoy the beach until our ride came later in the afternoon. They are very helpful.
Very enjoyable stay, room was very clean. The bed and pillows are very comfortable. We had a very convenient room on the first floor. Staff was very friendly and helpful. Some spoke English, so this helps a lot. The only minor problem was slow speed internet for the TV. This was our second year to stay at this location. Nice rooftop pool, and lovely view of the beach across the street. Close to lots of restaurants, as well as the one on site. They held our luggage at the desk, and let us use their beach towels, so we could still enjoy the beach until our ride came later in the afternoon. They are very helpful.
6
Marcelo
Jul 8, 2023
·
Stayed 3 nights
Personnel is fantastic and anttentive although we found a lot of smaller issues, wich in addition made it a bit dissapointing. Dirt found in a couple of drawers. Dirt in the shower floor Safety deposit box broken No bathroom near the pool so you can guess what people might do. I have been arround a lot and this might be the only hotel that holds a large amount on your card as a deposit for "incidentals"! They don't serve breackfast at their restaurant and they charge a mandatory tip included in the restaurant check. The mandatory tip the deposit for incidentals are good enough reasons for not going back as this makes me feel they are not being honest and clear. Even the front desk person was ashamed tho ask for the deposit but owner must be enforcing this.
Personnel is fantastic and anttentive although we found a lot of smaller issues, wich in addition made it a bit dissapointing. Dirt found in a couple of drawers. Dirt in the shower floor Safety deposit box broken No bathroom near the pool so you can guess what people might do. I have been arround a lot and this might be the only hotel that holds a large amount on your card as a deposit for "incidentals"! They don't serve breackfast at their restaurant and they charge a mandatory tip included in the restaurant check. The mandatory tip the deposit for incidentals are good enough reasons for not going back as this makes me feel they are not being honest and clear. Even the front desk person was ashamed tho ask for the deposit but owner must be enforcing this.
10
Elena
Jan 14, 2025
·
Stayed 1 night
We stayed at the Scappata just one night. The staff is super friendly, knowledgeable and helpful. The room was great with a very comfy king size bed. Centrally located on the boardwalk in Progreso. We ate at the Scappata restaurant…amazing food and service. It’s a must see!
We stayed at the Scappata just one night. The staff is super friendly, knowledgeable and helpful. The room was great with a very comfy king size bed. Centrally located on the boardwalk in Progreso. We ate at the Scappata restaurant…amazing food and service. It’s a must see!
8
Gretty
Aug 8, 2025
·
Stayed 1 night
The property was nice generally speaking, but my room was in the third floor, and the hotel didn’t have an elevator. The staff was nice and friendly the pizza at the hotel’s restaurant was delicious but the lobster soup was tasteless.
The property was nice generally speaking, but my room was in the third floor, and the hotel didn’t have an elevator. The staff was nice and friendly the pizza at the hotel’s restaurant was delicious but the lobster soup was tasteless.
6
ROSS
Apr 1, 2024
·
Stayed 4 nights
We had an issue with the hotel restaurant our last evening there. We were definitely pushed to eat our evening dinner and hurried us to vacate the restaurant We discovered at midnite that they were having a special group coming for a dinner party after the regular business hours who were a special "honored guests" dinner party. We were awakened at midnite with a loud Mariachi band playing ,loud music till 1:30 in the morning. The music resounded throughout the hotel and many guests were down at the hotel office complaining. We received no apologies or financial compensation. !
We had an issue with the hotel restaurant our last evening there. We were definitely pushed to eat our evening dinner and hurried us to vacate the restaurant We discovered at midnite that they were having a special group coming for a dinner party after the regular business hours who were a special "honored guests" dinner party. We were awakened at midnite with a loud Mariachi band playing ,loud music till 1:30 in the morning. The music resounded throughout the hotel and many guests were down at the hotel office complaining. We received no apologies or financial compensation. !
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central on the Malecón with the beach just across the street and many restaurants and shops nearby. Some guests report street or nightlife noise.
Related guest reviews
10
Francisco Daniel
Nov 3, 2024
·
Stayed 3 nights
Excelente ubicación frente al malecón. Buen restaurante. Por ser huésped puedes usar gratis los camastros que están en la playa frente al hotel
Excelente ubicación frente al malecón. Buen restaurante. Por ser huésped puedes usar gratis los camastros que están en la playa frente al hotel
8
Dinah
Mar 29, 2023
·
Stayed 6 nights
The location is central to the area, with plenty of restaurants and shops, and the beach access was convenient, right across the street. Street noise and loud music at night was sometimes a problem. The room, on the third floor, with a balcony had a great view of the water and overlooked the pool area on the second floor. No elevator and difficult wide stairs with no hand railing from first to second floor. 2nd to 3rd floor stairs have railing, but dangerous concrete overhang (poor design) can cause head injury on the way up. There were a number of other safety concerns, such as no adequate warning for single steps down or up, and we witnessed several falls as a result. Also, platform bed has sharp corners, jutting out well beyond the mattress, causing injury. Water heater was a problem- no hot water most days, both in the mornings and afternoons. On the positive side, the staff was very nice, the restaurant downstairs was great, though they lost one of their siding curtains during a storm the second day and after that it was too windy to eat there many days. Room was clean and staff came in daily to make the bed. Aside from the above mentioned technical problems, the area felt safe and the people were friendly and helpful.
The location is central to the area, with plenty of restaurants and shops, and the beach access was convenient, right across the street. Street noise and loud music at night was sometimes a problem. The room, on the third floor, with a balcony had a great view of the water and overlooked the pool area on the second floor. No elevator and difficult wide stairs with no hand railing from first to second floor. 2nd to 3rd floor stairs have railing, but dangerous concrete overhang (poor design) can cause head injury on the way up. There were a number of other safety concerns, such as no adequate warning for single steps down or up, and we witnessed several falls as a result. Also, platform bed has sharp corners, jutting out well beyond the mattress, causing injury. Water heater was a problem- no hot water most days, both in the mornings and afternoons. On the positive side, the staff was very nice, the restaurant downstairs was great, though they lost one of their siding curtains during a storm the second day and after that it was too windy to eat there many days. Room was clean and staff came in daily to make the bed. Aside from the above mentioned technical problems, the area felt safe and the people were friendly and helpful.
10
Elisabeth
Nov 7, 2025
·
Stayed 2 nights
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
I stayed here for 2 nights with my husband, sister and her boyfriend. We arrived a little early. The guy who checked us in was super nice, friendly, and gave us all the info we needed. Our rooms weren't ready when we arrived, so we changed and went to the beach which was right across from the hotel. Hotel guests have access to free beach beds. They had servers on the beach to take our orders for food and drinks. The beach was beautiful. We also went to the rooftop pool during our stay which was very enjoyable. We watched a beautiful sunset from there. The location is wonderful. We walked down the beach walkway. There were many restaurants, bars, shops, and spa/ massage. We had breakfast at the hotel one morning which was good. Our room was fine. We had a king bed. It wasn't very spacious but we did not spend a lot of time in there. We had what we needed and we were comfortable. Overall, we had a great stay and I would stay here again if/ when I am back in the area. Muchas gracias!!
8
Cynthia
Jul 26, 2025
·
Stayed 3 nights
Great beach location. Excellent restaurants.
Great beach location. Excellent restaurants.
10
Craig
Sep 2, 2025
·
Stayed 2 nights
Amazing people. Very helpful, polite, and patient. Great place to stay. If we are there again, we will stay at this hotel. Towards the edge of the boardwalk craziness.
Amazing people. Very helpful, polite, and patient. Great place to stay. If we are there again, we will stay at this hotel. Towards the edge of the boardwalk craziness.
10
Mary Carmen
Sep 16, 2025
·
Stayed 2 nights
Excelente ubicación. El Hotel es muy bonito, las instalaciones limpias y cómodas.
Excelente ubicación. El Hotel es muy bonito, las instalaciones limpias y cómodas.
10
Mona Lund
Oct 31, 2023
·
Stayed 2 nights
They had their own sunbeds/umbrella at the beach with no extra cost. Nice poolarea, asked to turn off the music blasting throug the speakers, they did no problem. Very expensive resturant, but good food. All the reasturants along the beach have the same prices. Head into town for more reasonable prices. 10 min walk from bus station.
They had their own sunbeds/umbrella at the beach with no extra cost. Nice poolarea, asked to turn off the music blasting throug the speakers, they did no problem. Very expensive resturant, but good food. All the reasturants along the beach have the same prices. Head into town for more reasonable prices. 10 min walk from bus station.
10
Kevin
Mar 9, 2024
·
Stayed 1 night
Very nice accommodation right on the Malecon with a nice pool as well! Friendly staff who work hard to make you comfortable. Nice, clean large room with a great shower. I prefer a firm mattress but this was still quite comfortable. Such a nice visit!
Very nice accommodation right on the Malecon with a nice pool as well! Friendly staff who work hard to make you comfortable. Nice, clean large room with a great shower. I prefer a firm mattress but this was still quite comfortable. Such a nice visit!
10
jacqueline
Jul 1, 2025
·
Stayed 5 nights
Location on the boardwalk restaurant has good food room was comfortable
Location on the boardwalk restaurant has good food room was comfortable
10
Aaron
Jun 9, 2025
·
Stayed 1 night
Very nice property, good location near the beach. Not high end, but clean and the restaurant is great.
Very nice property, good location near the beach. Not high end, but clean and the restaurant is great.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
The on-site restaurant earns praise for tasty dishes and convenient beach service, though prices can be high and a mandatory tip is added to checks. Multiple reviews also note late opening and limited or no breakfast service.
Related guest reviews
10
Eliana
Aug 4, 2025
·
Stayed 1 night
Muy buena atención, la habitación cómoda, tranquila sin ruido, cama cómoda, estuvimos un día (domingo) para salir lunes, el lunes el área de alberca muy tranquila. La comida del restaurante muy deliciosa, la atención muy buena!!
Muy buena atención, la habitación cómoda, tranquila sin ruido, cama cómoda, estuvimos un día (domingo) para salir lunes, el lunes el área de alberca muy tranquila. La comida del restaurante muy deliciosa, la atención muy buena!!
6
Marcelo
Jul 8, 2023
·
Stayed 3 nights
Personnel is fantastic and anttentive although we found a lot of smaller issues, wich in addition made it a bit dissapointing. Dirt found in a couple of drawers. Dirt in the shower floor Safety deposit box broken No bathroom near the pool so you can guess what people might do. I have been arround a lot and this might be the only hotel that holds a large amount on your card as a deposit for "incidentals"! They don't serve breackfast at their restaurant and they charge a mandatory tip included in the restaurant check. The mandatory tip the deposit for incidentals are good enough reasons for not going back as this makes me feel they are not being honest and clear. Even the front desk person was ashamed tho ask for the deposit but owner must be enforcing this.
Personnel is fantastic and anttentive although we found a lot of smaller issues, wich in addition made it a bit dissapointing. Dirt found in a couple of drawers. Dirt in the shower floor Safety deposit box broken No bathroom near the pool so you can guess what people might do. I have been arround a lot and this might be the only hotel that holds a large amount on your card as a deposit for "incidentals"! They don't serve breackfast at their restaurant and they charge a mandatory tip included in the restaurant check. The mandatory tip the deposit for incidentals are good enough reasons for not going back as this makes me feel they are not being honest and clear. Even the front desk person was ashamed tho ask for the deposit but owner must be enforcing this.
6
Lisa
Feb 10, 2025
·
Stayed 16 nights
Friendly staff, comfortable bed, great location. The beach was nice and everything was within walking distance. However, when we got there the tv didn’t work. Next, the remote to the AC didn’t work, the coffee pot leaked water, the handle came off the shower. All of these things the staff handled right away. Twice there was no water for a short period of time (they were changing tanks??). These things are not big deals. The worst of it was the tiny bottled waters we purchased in the restaurant after a long walk on the Malecón. We were charged over $200 pesos ($11) for one small bottled water. We asked the waiter if that was correct and were assured that it was correct. Absolutely ridiculous. It was also very loud. Nothing the hotel could do about that but there was a very loud clanging-banging from a large piece of construction equipment two lots over. Also, lots of street noise.
Friendly staff, comfortable bed, great location. The beach was nice and everything was within walking distance. However, when we got there the tv didn’t work. Next, the remote to the AC didn’t work, the coffee pot leaked water, the handle came off the shower. All of these things the staff handled right away. Twice there was no water for a short period of time (they were changing tanks??). These things are not big deals. The worst of it was the tiny bottled waters we purchased in the restaurant after a long walk on the Malecón. We were charged over $200 pesos ($11) for one small bottled water. We asked the waiter if that was correct and were assured that it was correct. Absolutely ridiculous. It was also very loud. Nothing the hotel could do about that but there was a very loud clanging-banging from a large piece of construction equipment two lots over. Also, lots of street noise.
10
Mona Lund
Oct 31, 2023
·
Stayed 2 nights
They had their own sunbeds/umbrella at the beach with no extra cost. Nice poolarea, asked to turn off the music blasting throug the speakers, they did no problem. Very expensive resturant, but good food. All the reasturants along the beach have the same prices. Head into town for more reasonable prices. 10 min walk from bus station.
They had their own sunbeds/umbrella at the beach with no extra cost. Nice poolarea, asked to turn off the music blasting throug the speakers, they did no problem. Very expensive resturant, but good food. All the reasturants along the beach have the same prices. Head into town for more reasonable prices. 10 min walk from bus station.
10
Elena
Jan 14, 2025
·
Stayed 1 night
We stayed at the Scappata just one night. The staff is super friendly, knowledgeable and helpful. The room was great with a very comfy king size bed. Centrally located on the boardwalk in Progreso. We ate at the Scappata restaurant…amazing food and service. It’s a must see!
We stayed at the Scappata just one night. The staff is super friendly, knowledgeable and helpful. The room was great with a very comfy king size bed. Centrally located on the boardwalk in Progreso. We ate at the Scappata restaurant…amazing food and service. It’s a must see!
6
Dora
Jul 25, 2025
·
Stayed 1 night
La propiedad es básica, es lindo el cuarto solo que las chapas de las puertas totalmente oxidadas por el sarro Del Mar. Contra el precio no vale lo que pagas. El restaurante que tiene si es muy bueno 👍👍
La propiedad es básica, es lindo el cuarto solo que las chapas de las puertas totalmente oxidadas por el sarro Del Mar. Contra el precio no vale lo que pagas. El restaurante que tiene si es muy bueno 👍👍
8
Gretty
Aug 8, 2025
·
Stayed 1 night
The property was nice generally speaking, but my room was in the third floor, and the hotel didn’t have an elevator. The staff was nice and friendly the pizza at the hotel’s restaurant was delicious but the lobster soup was tasteless.
The property was nice generally speaking, but my room was in the third floor, and the hotel didn’t have an elevator. The staff was nice and friendly the pizza at the hotel’s restaurant was delicious but the lobster soup was tasteless.
10
Cinthia
Oct 9, 2023
·
Stayed 1 night
Excelente lugar para hospedarse en progreso, las instalaciones están impecables y modernas. Lo único que haría la estancia perfecta sería que pudieran agregar desayuno ya que su restaurante no abre hasta la 1:00pm
Excelente lugar para hospedarse en progreso, las instalaciones están impecables y modernas. Lo único que haría la estancia perfecta sería que pudieran agregar desayuno ya que su restaurante no abre hasta la 1:00pm
8
Jorge Antonio
Mar 27, 2025
·
Stayed 3 nights
El hotel es muy bonito, su personal es excelente y la ubicación muy buena, ahora hablemos de precios, es muy caro, nuestro cuarto fue sumamente pequeño (cuarto 202), y los precios de sus bebidas y comida carísimos, para que te des una idea una botella de agua que cuesta $3 de Kirkland te la venden en $65 y un clamato te cuesta unos $140 pesos
El hotel es muy bonito, su personal es excelente y la ubicación muy buena, ahora hablemos de precios, es muy caro, nuestro cuarto fue sumamente pequeño (cuarto 202), y los precios de sus bebidas y comida carísimos, para que te des una idea una botella de agua que cuesta $3 de Kirkland te la venden en $65 y un clamato te cuesta unos $140 pesos
6
Margarita
Jan 25, 2025
·
Stayed 2 nights
While it is beautiful, certain things weren’t properly planned. We got the sea view room, The varandah over looks a portion of the sea. The TV is right beside the door when entering, so you bump your head when you come in, the toilet is set in a way that you can’t comfortably use it. If u get a room that goes up, be careful with the stairs… The plus side about it is that the property is by the beach, has its own private sitting area, close to the main area in progresso, the bed is nice to sleep in and safe. The hotel has a restaurant. The food is average, some things are great and some are okay.
While it is beautiful, certain things weren’t properly planned. We got the sea view room, The varandah over looks a portion of the sea. The TV is right beside the door when entering, so you bump your head when you come in, the toilet is set in a way that you can’t comfortably use it. If u get a room that goes up, be careful with the stairs… The plus side about it is that the property is by the beach, has its own private sitting area, close to the main area in progresso, the bed is nice to sleep in and safe. The hotel has a restaurant. The food is average, some things are great and some are okay.
Was this helpful?
AI-generated summary based on recent guest reviews
2
Kenny
Jul 17, 2026
·
Stayed 3 nights
Staff lied to me , were trying to overcharge me , on the booking , services ie massage
Staff lied to me , were trying to overcharge me , on the booking , services ie massage
8
Wendy
Jul 1, 2026
·
Stayed 1 night
The room was clean, restaurant was great, didn't swim in the pool. My issue was the wind, the environment in the morning until noon was good, but after, the wind picked up and it was unpleasant to walk on the beach.
The room was clean, restaurant was great, didn't swim in the pool. My issue was the wind, the environment in the morning until noon was good, but after, the wind picked up and it was unpleasant to walk on the beach.
10
Amber
Jun 26, 2026
·
Stayed 4 nights
Staff was amazing
Staff was amazing
10
MELISSA R
Jun 14, 2026
·
Stayed 1 night
Great property across the street from the beach. Beautiful aesthetic and comfy beds!
Great property across the street from the beach. Beautiful aesthetic and comfy beds!
8
Ricardo
Jun 4, 2026
·
Stayed 2 nights
Excellent location, walking distance to beach. ADA accessibility can be an issue, no elevator to reach upper levels. Pool on second deck, so if you ask for first floor due to ADA getting to pool might be an issue. Food at location was average in taste and presentation. Price to value is below expectations.
Excellent location, walking distance to beach. ADA accessibility can be an issue, no elevator to reach upper levels. Pool on second deck, so if you ask for first floor due to ADA getting to pool might be an issue. Food at location was average in taste and presentation. Price to value is below expectations.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Hotel Scappata
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:00 AM to noon for a fee of approximately MXN 255 for adults and children.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available for an additional fee, subject to availability. Guests should contact the property at least 24 hours before arrival to make arrangements.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.
Where is the property located in relation to key landmarks?
The property is located in Progreso (Boulevard Turístico Malecón), just a 4-minute walk from Progreso Beach and 11 minutes by foot from Progreso Pier. It is approximately 17.7 miles from the U.S. Consulate General Mérida and 30.7 miles from Mérida International Airport.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.
Are children allowed at the property?
Yes, children are welcome at the property. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-06: 154.59136873153687USD
- 2026-10-07: 154.59136873153687USD
- 2026-10-08: 153.78748903790284USD
- 2026-10-09: 180.228246122818USD
- 2026-10-10: 180.228246122818USD
- 2026-10-11: 130.73376543891143USD
- 2026-10-12: 153.78748903790284USD
- 2026-10-13: 153.78748903790284USD
- 2026-10-14: 153.78748903790284USD
- 2026-10-15: 130.73376543891143USD
- 2026-10-16: 153.18158252001953USD
- 2026-10-17: 180.228246122818USD
- 2026-10-18: 153.52987119224548USD
- 2026-10-19: 153.78748903790284USD
- 2026-10-20: 130.73376543891143USD
- 2026-10-21: 177.09945373776245USD
- 2026-10-22: 153.78748903790284USD
- 2026-10-23: 180.228246122818USD
- 2026-10-24: 180.228246122818USD
- 2026-10-25: 153.78748903790284USD
- 2026-10-26: 130.73376543891143USD
- 2026-10-27: 130.73376543891143USD
- 2026-10-28: 130.73376543891143USD
- 2026-10-29: 171.98146977638245USD
- 2026-10-30: 180.228246122818USD
- 2026-10-31: 153.18158252001953USD
- 2026-11-01: 153.78748903790284USD
- 2026-11-02: 153.78748903790284USD
- 2026-11-03: 130.73376543891143USD
- 2026-11-04: 130.9631318942566USD
- 2026-11-05: 146.6955619085083USD
- 2026-11-06: 146.10953125543213USD
- 2026-11-07: 146.10953125543213USD
- 2026-11-08: 146.6955619085083USD
- 2026-11-09: 146.6955619085083USD
- 2026-11-10: 124.69470419102478USD
- 2026-11-11: 146.6955619085083USD
- 2026-11-12: 146.6955619085083USD
- 2026-11-13: 172.86813142240905USD
- 2026-11-14: 146.10953125543213USD
- 2026-11-15: 146.6955619085083USD
- 2026-11-16: 146.6955619085083USD
- 2026-11-17: 124.69470419102478USD
- 2026-11-18: 124.69470419102478USD
- 2026-11-19: 124.69470419102478USD
- 2026-11-20: 146.10953125543213USD
- 2026-11-21: 146.10953125543213USD
- 2026-11-22: 146.6955619085083USD
- 2026-11-23: 146.6955619085083USD
- 2026-11-24: 146.6955619085083USD
- 2026-11-25: 124.69470419102478USD
- 2026-11-26: 124.69470419102478USD
- 2026-11-27: 146.10953125543213USD
- 2026-11-28: 146.10953125543213USD
- 2026-11-29: 124.69470419102478USD
- 2026-11-30: 168.9248725428772USD
- 2026-12-01: 146.6955619085083USD
- 2026-12-02: 124.69470419102478USD
- 2026-12-03: 124.69470419102478USD
- 2026-12-04: 171.91460217622375USD
- 2026-12-05: 145.40926560617066USD
- 2026-12-06: 124.69470419102478USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: MXN 2000 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- Fee for continental breakfast: approximately MXN 255 for adults and MXN 255 for children
- Late check-out fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
General
Restaurant
Non-Smoking Rooms
Massage
Solarium
Picnic Area/Tables
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Private beach
Beach (Nearby)
Pool Outdoor
Pool (Infinity)
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Services
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi