Is parking available at the property?

Self parking is available on-site for a fee of USD 7.00 per night. Valet parking is also offered at a rate of USD 28 per night, which includes in/out privileges. Nearby parking is available for USD 7.00 per day, located 656 feet away.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee of USD 50, subject to availability. Late check-out is also available for a fee, depending on availability.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details on accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Greenville, within a 10-minute walk of The Peace Center and Falls Park on the Reedy. It is approximately 0.5 miles from Greenville Zoo and 0.8 miles from Bon Secours Wellness Arena.

Does the property have a swimming pool?

Yes, the property features an outdoor heated pool, which is open seasonally from May to September. Pool access is available from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 17 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Residence Inn by Marriott Greenville Downtown

What guests think

At Residence Inn by Marriott Greenville Downtown, travelers praise the walkable location, spacious suite-style rooms, and friendly service, with many also enjoying the complimentary breakfast and on-site bar, and quiet stays.

Reviews frequently note very clean accommodations, though a few report inconsistent housekeeping, unready rooms, or hot water taking time to arrive. Facilities feedback is mixed: the pool is small, and parking ranges from quick valet service to delays or added costs. Best for travelers who value ease and comfort over extensive leisure facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests often enjoy the on-site bar and have parking options via valet or a nearby self-park garage, though experiences vary from quick service to backups and added fees. Multiple reviews mention a very small pool.

Related guest reviews

10

Eric

Apr 14, 2024

·

Stayed 1 night

Clean property. All the staff was pleasant, and the bartenders at Oak and Honey were great.

10

amy

Jul 1, 2024

·

Stayed 3 nights

What a beautiful hotel! Pool is tiny but we didn’t need to use it as there is so much to do in Greenville. Tons of high quality eateries in walking distance. Perks: laundry room complimentary for customers. Beautiful room and lobby. They even have a grill in their courtyard! Bikes available for guests to use! I highly recommend this hotel!

10

Desiree

Jul 24, 2023

·

Stayed 2 nights

Room was huge and very comfortable. Pool was a joke though- it is not big enough to actually swim- only big enough to sit in or let kids splash around in it- that was a big disappointment. Also- staff should tell you that housekeeping is only every other day- I was not told that when I checked in.

2

Ralph

Jul 26, 2025

·

Stayed 1 night

I was shocked that the front desk had zero efforts in making our stay a good one when I notified them about the TV not working. There was no apology or effort made-one guy blamed housekeeping (how is this their fault?) and the other guy said they would have to fix it later…..The valet was backed up and we had issues getting in….. the bathroom was not stocked properly. I expect more for what we paid for this room

10

Stacey

Aug 13, 2023

·

Stayed 1 night

The pool area was spectacular! The breakfast was also amazing . I wish the pool stayed open later though.

10

Paul

Jul 10, 2024

·

Stayed 1 night

No problem with checking in before 4pm. Room was very spacious and clean. Bar/restaurant next to the lobby was great.

10

Donna

Apr 28, 2023

·

Stayed 2 nights

I can't say enough about Greenville SC. We loved our visit. The hotel was gorgeous. Our room was huge with a couch, full desk, full kitchen and plenty of room for our bikes. The breakfast was huge with a huge dining area and plenty of open area to sit and talk. Parking is valet but they were quick to get the car and very friendly. Our main reason to visit was to ride our bikes on the Swamp Rabbit trail and to see the Greenville Drive minor league team. The baseball stadium is an easy 10-15 minute walk from the hotel. The downtown is so walkable and so many shops and restaurants. We rode from the hotel down to the Swamp Rabbit trail out to Travelers Rest. There was a cute little smoothie shop along the trail in a rail car. We had to stop for a smoothie. The trail goes by Furman Univ. There were a couple of places that crossed traffic that was a little hairy but for the most part it was trees and beautiful scenery. Downtown the trail could us more signs. We are definitely coming back to do more in Greenville.

8

Kristen

Sep 1, 2024

·

Stayed 3 nights

Nice big rooms which is the selling point when traveling with kids. Only issue is the pool. It is ridiculously small and not at all appropriate for a hotel of this size - especially a hotel geared for families.

10

Danny

Jul 1, 2023

·

Stayed 2 nights

Room spacious. Great bed. Very good breakfast - best waffle ever. Only negative is self parking across the street and $7 per day.

10

calvin

Jun 2, 2024

·

Stayed 1 night

Great hotel with a great bar.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe very clean rooms and public areas. Several reports note housekeeping inconsistencies, occasional unready or unclean rooms, and issues like slow-to-heat or no hot water.

Related guest reviews

10

Mikala

Dec 30, 2025

·

Stayed 2 nights

Great opinions. Clean rooms, and quiet

4

Julie

Jun 21, 2025

·

Stayed 2 nights

Our stay was not as expected. We checked in settled in and went to turn the tv on it didnt work. So we called front desk and they sent maintenance over to bring us a remote... as she was there at the door to deliver the remote ahe came in to make sure it worked. As this was happening i pulled the covers back on the pullout bed, and there were chips and popcorn all over the bed. I pointed this to her and she asked if it would be okay to take pictures. I said yes. She said she'd speak to a manager and bring new sheets and that someone would call us. That never happened! Next day were sitiing eating breakfast and under the side table we see something pink...my daughter picked it up not knowing what it was and it turns out it was a dirty woman underwear inside out completely disgusting. We took pictures and walked down to the front desk to show them. They said management was already looking into the first incident and someone would call us shortly. That never happened. Next day... check out day i call and dpeak to front desk and ask for an update. They again said someone will talk with you guys once you check out and bring keys upfront. That never happened. I do not recommend this hotel i had high hopes...we are very disappointed and will not return nor recommend it Next day

10

Carla

Oct 16, 2025

·

Stayed 2 nights

Clean rooms, friendly staff.

10

Alverneq Simpkins

Jun 1, 2025

·

Stayed 1 night

Our room was a 2 bedroom, 2 bathroom suite with a city view. Very impressive! The hotel was very clean and beautiful and smelled so good. The view was great and so was customer service. We had never stayed here before, but we loved it and will definitely come back. Also loved the fact that check out is 12pm. Highly recommend this place. Especially for families.

10

Amber

May 13, 2024

·

Stayed 1 night

This was a very nice hotel that was clean and nicely furnished in the foyer as well as the room we stayed in.

8

Denise

Jul 30, 2024

·

Stayed 1 night

Stayed on this property several times. This is my go to when visiting Greenville. The only problem I had was at check in. When we got to our room they had given us a room that had not been cleaned. The beds were unmade and there was pizza boxes on the counter and empty soda bottles. I called front desk and we had to trek back down to be checked into another room. They gave us free water for our trouble. That was a bit of a turnoffs.

10

Aldavid

Sep 22, 2024

·

Stayed 2 nights

Excellent super clean great staff all around excellent

10

Starr

May 14, 2024

·

Stayed 1 night

Very nice and clean hotel, friendly service, within walking distance to many restaurants, shops and the arena.

8

Karen

Aug 3, 2024

·

Stayed 2 nights

Shower water was cold, took ten minutes to warm up.

10

Larissa

Jan 2, 2024

·

Stayed 1 night

Wonderful location and beautiful hotel. Great value for the cost. Hotel staff was friendly and the room was very large and super clean. Breakfast was included and had a large selection of food for even the pickiest of eaters. We had a fantastic stay there.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are widely praised as spacious, comfortable, quiet, and well equipped with kitchens and living areas. Some guests mention comfort quirks such as temperature imbalance or firm beds.

Related guest reviews

10

Jane

May 8, 2024

·

Stayed 1 night

Amazing large room. Complimentary breakfast was excellent and its a short walk to Bon Secours for a concert. Would definitely stay here again

10

Lisa

Mar 6, 2023

·

Stayed 3 nights

Great location, friendly staff, spacious room with a full kitchen, comfy bed! What more could you ask for?! Oh! Did I mention the outstanding breakfast?!

10

Nicole

Apr 13, 2023

·

Stayed 1 night

This place is awesome. Only complaint is that it is hot in the bedroom but cool in the living space.

10

Jennifer

Jul 10, 2024

·

Stayed 1 night

Firm bed, wide bath shower room, big living area, nice kitchen area. Nice building material and design. Very cozy.

10

Kathy

Nov 18, 2024

·

Stayed 1 night

My king room was awesome! Huge comfy and had everything we needed.

10

Lori

Jul 6, 2023

·

Stayed 5 nights

We enjoyed our stay at this Residence Inn. The room was spacious and quiet. I appreciated the 24 hour fitness center and found it to be very well equipped. The hotel was within walking distance of all of downtown. We would recommend this hotel and would definitely consider staying here again.

10

Donna

Apr 28, 2023

·

Stayed 2 nights

I can't say enough about Greenville SC. We loved our visit. The hotel was gorgeous. Our room was huge with a couch, full desk, full kitchen and plenty of room for our bikes. The breakfast was huge with a huge dining area and plenty of open area to sit and talk. Parking is valet but they were quick to get the car and very friendly. Our main reason to visit was to ride our bikes on the Swamp Rabbit trail and to see the Greenville Drive minor league team. The baseball stadium is an easy 10-15 minute walk from the hotel. The downtown is so walkable and so many shops and restaurants. We rode from the hotel down to the Swamp Rabbit trail out to Travelers Rest. There was a cute little smoothie shop along the trail in a rail car. We had to stop for a smoothie. The trail goes by Furman Univ. There were a couple of places that crossed traffic that was a little hairy but for the most part it was trees and beautiful scenery. Downtown the trail could us more signs. We are definitely coming back to do more in Greenville.

10

Lisa Calder

Feb 24, 2025

·

Stayed 5 nights

Love the room set up and the closeness to downtown.

10

Robert

Jun 24, 2024

·

Stayed 1 night

Nicest room I’ve stayed in for a long time. Maybe ever.

6

Matthew

Dec 13, 2023

·

Stayed 2 nights

The property is in a great location to restaurants and businesses downtown. It is also close to the mall which was a short drive. The hotel is beautiful. However, the room was not in the greatest shape. The shower took forever to get warm. The shower actually leaked. The water pressure was pretty weak. The color in our tv was slightly off. Some of the lights flickered and lastly, the bed was a little too hard with the pillows being way to soft. I know that sounds like a lot but honestly the hotel stay was great. The building just needs a little upkeep. Due to the location, we would definitely stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is broadly described as friendly, helpful, and accommodating across front desk and valet. A minority report slow responses or unresolved issues, including poor follow-up on complaints, billing concerns, and rooms not ready by the stated time.

Related guest reviews

10

Patricia

Mar 15, 2024

·

Stayed 1 night

Nice hotel within minutes of our venue. Very polite and helpful staff.

10

Carla

Oct 16, 2025

·

Stayed 2 nights

Clean rooms, friendly staff.

10

Iain

Oct 2, 2025

·

Stayed 3 nights

Great team! Nothing was a problem !

10

Margret

Apr 29, 2024

·

Stayed 3 nights

Absolutely wonderful, friendly, kind, courteous and prompt responses from staff- can’t rate them all highly enough. This is from the front desk, the valets who helped us off load even though we were doing self-Parking, to the cleaning folks - all just wonderful. Have stayed at other hotels and other Marriotts and this is one of their best!

2

Juan

Mar 8, 2023

·

Stayed 24 nights

Stay was excellent. Room was clean and staff was friendly; however i had to check out early and was still charged the full ammount. After several attempts to contact the manager, it was useless. They kept giving me the run around.

2

Ralph

Jul 26, 2025

·

Stayed 1 night

I was shocked that the front desk had zero efforts in making our stay a good one when I notified them about the TV not working. There was no apology or effort made-one guy blamed housekeeping (how is this their fault?) and the other guy said they would have to fix it later…..The valet was backed up and we had issues getting in….. the bathroom was not stocked properly. I expect more for what we paid for this room

6

Kimberly

Feb 28, 2024

·

I only stayed at the property for one night on February 5, 2024. My stay was less than satisfactory. We did not have adequate towels or any soap at the sink in the bathroom. This was remedied by a telephone call. We also noticed that we did not have hot water in the bathroom sink but we did not think this was a problem at the time. It was not until the morning when we went to take a shower and we did not have any hot water. We did make a complaint with the supervisor by the name of Marcia (not sure about the spelling). Mind you this was on February 6 that we spoke with her. She validated our concerns and agreed to compensate us with 10,000 points. After several weeks of calling back-and-forth, we still have gotten nowhere. We are at the point now where we are just being avoided terrible customer service.

10

Frank

Oct 27, 2024

·

Stayed 2 nights

Everyone and I mean everyone who works there is friendly and make you feel at home. It started with parking the car. The young boy RED, my nick name for him was awesome!! It all starts there!! Thank you

10

aaron

Jul 11, 2025

·

Stayed 3 nights

The staff were friendly and extremely accommodating. Location is great and within walking distance to Main Street / downtown.

10

Katherine

Nov 19, 2025

·

Stayed 2 nights

A great hotel and location too ,friendly and helpful staff and easy parking .

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised as walkable to Main Street, restaurants, shops, nightlife, and the arena/venues. Convenient base for downtown events.

Related guest reviews

10

Jane

May 8, 2024

·

Stayed 1 night

Amazing large room. Complimentary breakfast was excellent and its a short walk to Bon Secours for a concert. Would definitely stay here again

10

Edward

Jul 20, 2023

·

Stayed 3 nights

Great location! easy walk to restaurants and shopping. will stay here again :)

10

Belinda

Jun 21, 2023

·

Stayed 1 night

This was a very nice hotel. Great location. I will definitely stay here when I’m in Greenville SC

10

Jennifer

Jun 26, 2023

·

Very clean, responsive staff, great food, and perfect location

10

Lisa Calder

Feb 24, 2025

·

Stayed 5 nights

Love the room set up and the closeness to downtown.

10

aaron

Jul 11, 2025

·

Stayed 3 nights

The staff were friendly and extremely accommodating. Location is great and within walking distance to Main Street / downtown.

10

Starr

May 14, 2024

·

Stayed 1 night

Very nice and clean hotel, friendly service, within walking distance to many restaurants, shops and the arena.

10

Karen

Aug 25, 2025

·

Stayed 1 night

Beautiful property! Close to arena.

10

helen

Feb 17, 2024

·

Stayed 1 night

Great location!!!

10

PEARL A

Oct 9, 2023

·

Stayed 1 night

Location was perfect, plenty of night life in walking distance. Lots of eateries in the area as well. Will definitely stay again. The property is beautiful along with great customer service.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted as generous and tasty, and the on-site bar earns positive feedback. A few guests felt breakfast variety or hot items were lacking on some days.

Related guest reviews

10

Eric

Apr 14, 2024

·

Stayed 1 night

Clean property. All the staff was pleasant, and the bartenders at Oak and Honey were great.

8

William

Feb 20, 2024

·

Stayed 2 nights

Very nice, excellent breakfast and dining area, staff friendly and helpful, able to check in early.

10

Lisa

Mar 10, 2024

·

Stayed 3 nights

Clean, conveniently located, friendly staff, great b’fast!!

10

Jane

May 8, 2024

·

Stayed 1 night

Amazing large room. Complimentary breakfast was excellent and its a short walk to Bon Secours for a concert. Would definitely stay here again

10

Paul

Jul 10, 2024

·

Stayed 1 night

No problem with checking in before 4pm. Room was very spacious and clean. Bar/restaurant next to the lobby was great.

10

Sophia

Feb 26, 2023

·

Stayed 2 nights

We had a great stay- the room was clean, comfy, and well-equipped (pots, cutlery, nice size fridge). The staff was also really friendly and helpful, and breakfast was great. The scrambled eggs were moist and soft, waffles were crisp.

10

Denise

Sep 21, 2025

·

Stayed 1 night

Have stayed several times at this property. Classy, comfortable, clean and the BEST free breakfast hands down.

10

Larissa

Jan 2, 2024

·

Stayed 1 night

Wonderful location and beautiful hotel. Great value for the cost. Hotel staff was friendly and the room was very large and super clean. Breakfast was included and had a large selection of food for even the pickiest of eaters. We had a fantastic stay there.

10

Tabatha

Sep 1, 2024

·

Stayed 3 nights

My husband and I really enjoyed our stay at this hotel. We stay at different hotels throughout the year and this one left us with no concerns or issues. From check in to the delicious breakfast to the quiet atmosphere and the beautiful decor. It was a lovely experience we will be returning.

6

Thomas

Jan 1, 2025

·

Stayed 6 nights

Making up rooms is always hit or miss, no policy given but it looks like they come in twice a week...not what you expect for $200 a night. Breakfast is lame...bacon down to once a week now. Should have bacon or ham available every morning. Turkey sausage and chicken apple sausage are getting long in the tooth. Stayed in this hotel at least 6 times in the last 5 years.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $519	14 $684
15 $202	16 $355	17 $463	18 $409	19 $200	20 $364	21 $455
22 $178	23 $180	24 $178	25 $180	26 $180	27 $218	28 $215
29 $185	30 $230

Su	Mo	Tu	We	Th	Fr	Sa
		1 $251	2 $217	3 $260	4	5 $394
6 $200	7 $225	8 $260	9 $277	10 $253	11 $321	12 $281
13 $195	14 $215	15 $226	16 $239	17 $195	18 $196	19 $198
20 $200	21 $180	22 $180	23 $178	24 $171	25 $170	26 $170
27 $200	28 $180	29 $170	30 $180	31 $210

Residence Inn by Marriott Greenville Downtown

About this property

Location

Room options

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Family Suite, 1 Bedroom (Mobility Accessible, Tub)

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Studio, 1 King Bed (Hearing Accessible)

Family Suite, 1 Bedroom

Suite, 2 Bedrooms (Hearing Accessible)

Studio, 1 King Bed (Mobility Hearing Accessible, Tub)

Studio, Multiple Beds

Suite, 2 Bedrooms

Studio, 1 King Bed (Mobility Accessible, Tub)

Suite, 2 Bedrooms (View)

Family Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 King Bed (View)

Guest reviews of Residence Inn by Marriott Greenville Downtown

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Greenville Downtown

Prices for upcoming dates