Hotel Gran Juquila Huatulco

Un hotel muy cómodo, no tiene elevador pero cuenta con rampa para subir o bajar las maletas en las escaleras. Tiene restaurante abierto de 8 am a 10 pm con buenos precios y una carta suficientemente amplia de desayunos, snacks, comidas y cenas. El personal es muy amable. En la playa Chahué no puede uno nadar, pero es muy bonita y queda caminando a unos cuantos minutos.

El Hotel ofrece un excelente servicio, desde la atención, comida, limpieza, alberca, spa. Tal vez falta remodelar las habitaciones. Pero en general se disfrutó la estancia.

First of all, I have to say that I booked here because of the good reviews this place has on Travelocity.com. My experience was not so great though. When We arrived around 5:30 on a Friday afternoon, a celebration of some kind was starting, taking most of the parking lot. We had to park on the street that night. After a long day of driving, we wanted to retire and get some rest, but the noise was too much. Around 10:00 p.m. I came down to inquire how much longer before we could actually be able to sleep. The receptionist said: “it should be over in 30 minutes”. They finally turn off the loud speaker at around 11:00 p.m. Another issue I didn’t like was the way the receptionist send me away when I asked about the mini fridge being locked; she said: “Well, you reserved a room with a discounted rate, so you have no access to it” … Finally, on Saturday night, they were going to have dancers perform the Guelaguetza, so I reserved a table for all 7 of us. We came down early to have dinner and watch the show. We paid for the food and were told that we couldn’t order drinks there, but a waiter would come to our table to offer drinks because that was a separate deal. We watched in disbelief that no one came up until we were all finished eating our food! We left after we realized that the show had transitioned from the traditional Oaxacan dances to just another birthday party. Really?? Am I asking for too much from a “9.0 Wonderful” hotel??

Great central location, staff were very good, pool needed to be cleaned more often, probably daily with the amount of use, we were assuming we would have a fridge in our unit based on previous years experience but we didn’t have one initially but after a few chats, we got a fridge. The fam in the bedroom in 401 is very noisy.

The hotel is clean and in good condition and the rooms are large. There was no hot water during our 6 day stay. The front desk staff said that is not unusual in México. The pool is very large with lots of lounge chairs. The hotel is popular with large groups of Mexican tourists arriving on tour buses. When the buses arrive the pool in the evening is very noisy and on Friday evening they have live music which is very loud. On the plus side the pool closes at 9 and then the hotel is mostly silent. The pool is mostly quiet in the afternoons as most tourists are out for the day. The bartender named Alejandro is the most welcoming and friendly staff member and he speaks some English so was a pleasure to visit with. The restaurant was good.Very few English speaking guests stay at this hotel. The entrance and plants around the hotel are lovely.

Very clean but who knows when restaurant and bar are open ? Sometimes open sometimes not no hours shown

Wonderful spot, very central to everything, wonderful staff, only complaint was the cleanliness of the pool, it was very busy and should be cleaned every night or when not busy.

Desde q llegas la actitud del personal mal, te entregan la llave, te señalan donde es la habitación y nadie te ayuda con las maletas. No hay elevador tienes q subir por una rampa o escaleras, el aseo eran las 4 pm y no lo habían hecho. En la alberca dejan jugar con pelotas de día y noche por lo q no puedes nadar tranquilo, por la noche peor aún muchos adultos jugando con balón en equipos y haciendo un escándalo !! Horrible jamás volvería

C'étais notre deuxieme passage à cet hotel en 3 mois, toujours tres propre, nous étions en chambre suite confort,vraiment tres bien. Le personel aussi tres gentil. Cependant deux choses pourraient être amélioré: 1- Le restaurant, service tantot parfait , tantot innacceptable , aucun horaire affiché nul part, on ne peut pas s'y fier, une journée on y voit 3 a 4 personnes dans la cuisine, le lendemain 1 seule personne qui ne fournit pas a la tâche ou simplement personne sur place. 2-La propreté de l'eau de la piscine devrait être amélioré, lorsqu,il y a des saletés dans l,eau, personne ne semble s,en préoccupé alors qu,une simple petite intervention avec un écumoir reglerait le problême.

Hotel con gran ubicación, precio calidad bastante razonable, costos accesibles y con instalaciones muy comodas. La habitación es amplia y con balcón. La alberca es grande.

Very clean and friendly.

The room was clean and quiet , the staff were friendly and gelpful

Hotel Gran Juquila pros: 1. Very clean! 2. Great hotel maids 3. Very economically priced Cons: 1. Property is needs some updating 2. No elevators 3. Staff speak very little English 4. You are charged for everything 5. Before departing, they will check your room to ensure nothing was stolen… seriously

The hotel is clean and in good condition and the rooms are large. There was no hot water during our 6 day stay. The front desk staff said that is not unusual in México. The pool is very large with lots of lounge chairs. The hotel is popular with large groups of Mexican tourists arriving on tour buses. When the buses arrive the pool in the evening is very noisy and on Friday evening they have live music which is very loud. On the plus side the pool closes at 9 and then the hotel is mostly silent. The pool is mostly quiet in the afternoons as most tourists are out for the day. The bartender named Alejandro is the most welcoming and friendly staff member and he speaks some English so was a pleasure to visit with. The restaurant was good.Very few English speaking guests stay at this hotel. The entrance and plants around the hotel are lovely.

Excelente hotel, muy limpio y bonito

Wonderful spot, very central to everything, wonderful staff, only complaint was the cleanliness of the pool, it was very busy and should be cleaned every night or when not busy.

Nos gustó mucho la atención brindada por el personal, siempre fueron amables. Muy limpio el lugar, la alberca, habitación. Volvería a hospedarme nuevamente

C'étais notre deuxieme passage à cet hotel en 3 mois, toujours tres propre, nous étions en chambre suite confort,vraiment tres bien. Le personel aussi tres gentil. Cependant deux choses pourraient être amélioré: 1- Le restaurant, service tantot parfait , tantot innacceptable , aucun horaire affiché nul part, on ne peut pas s'y fier, une journée on y voit 3 a 4 personnes dans la cuisine, le lendemain 1 seule personne qui ne fournit pas a la tâche ou simplement personne sur place. 2-La propreté de l'eau de la piscine devrait être amélioré, lorsqu,il y a des saletés dans l,eau, personne ne semble s,en préoccupé alors qu,une simple petite intervention avec un écumoir reglerait le problême.

Hotel con gran ubicación, precio calidad bastante razonable, costos accesibles y con instalaciones muy comodas. La habitación es amplia y con balcón. La alberca es grande.

The photos of this hotel do not do it justice! It is GREAT! especially for the money. lovely property all around; great pool, very nice lobby area, great restaurant and decent rooms. we stayed for 10 days, the room was dark and quiet - perfect for sleeping which is all it was needed for. the rest of the common areas are really wonderful if you just need to hide out on cruise ship days! mostly Mexican tourists, great for practicing the language. would definitely stay here again - loved it!

Great pool and maids get a room facing street is quieter than facing pool. Packed on weekends empty rest of week

Muy buena comida, además de barata. Excelentes camas y almohadas.

Wonderful hotel that was close to Chahue. The only complaint would be that the beds were like sleeping on stone, please invest in some new mattress's.

El hotel esta bien en terminos generales, sin embargo, faltan opciones de restaurant y la habitaciones son poco ventiladas les falta luz natural.

Great central location, staff were very good, pool needed to be cleaned more often, probably daily with the amount of use, we were assuming we would have a fridge in our unit based on previous years experience but we didn’t have one initially but after a few chats, we got a fridge. The fam in the bedroom in 401 is very noisy.

Expensive for the room comfort and amenities provided. Bed sheets we sewn together to create a king sheet. Sheets were really low quality, abrasive, and uncomfortable. No basic amenities like tissues, hand towels, and security locks on doors. An expensive motel 6 with a nice swimming pool. The location is a long walk or taxi from most restaurants, etc. Seems to cater to large extended families on holiday who really enjoy the pool.

The hotel is clean and in good condition and the rooms are large. There was no hot water during our 6 day stay. The front desk staff said that is not unusual in México. The pool is very large with lots of lounge chairs. The hotel is popular with large groups of Mexican tourists arriving on tour buses. When the buses arrive the pool in the evening is very noisy and on Friday evening they have live music which is very loud. On the plus side the pool closes at 9 and then the hotel is mostly silent. The pool is mostly quiet in the afternoons as most tourists are out for the day. The bartender named Alejandro is the most welcoming and friendly staff member and he speaks some English so was a pleasure to visit with. The restaurant was good.Very few English speaking guests stay at this hotel. The entrance and plants around the hotel are lovely.

We had a comfort room. We didn't expect beer/soft drinks/snacks to be in our fridge at no extra charge, but were happy for it. Except it wasn't predictable, some days they refilled the fridge and some days not. Overall, we loved how close it was to everything. I'd stay there again.

Excelente Ubicación. Me agrado mucho que tuviera un recibidor o salita a parte de la recamara refrigerador muy importante. Te lo rellenan de cervezas y refrescos de cortesía todos los dias. Fue una muy agradable sorpresa. Definitivamente me volveria a hospedar en este Hotel.

Had a pleasent stay. Had a standard room and it was pretty large. The pool was great and had chairs you can use. Walkable to nearby towns and down the street from the beach.

Very clean and friendly.

Hotel Gran Juquila pros: 1. Very clean! 2. Great hotel maids 3. Very economically priced Cons: 1. Property is needs some updating 2. No elevators 3. Staff speak very little English 4. You are charged for everything 5. Before departing, they will check your room to ensure nothing was stolen… seriously

The hotel is clean and in good condition and the rooms are large. There was no hot water during our 6 day stay. The front desk staff said that is not unusual in México. The pool is very large with lots of lounge chairs. The hotel is popular with large groups of Mexican tourists arriving on tour buses. When the buses arrive the pool in the evening is very noisy and on Friday evening they have live music which is very loud. On the plus side the pool closes at 9 and then the hotel is mostly silent. The pool is mostly quiet in the afternoons as most tourists are out for the day. The bartender named Alejandro is the most welcoming and friendly staff member and he speaks some English so was a pleasure to visit with. The restaurant was good.Very few English speaking guests stay at this hotel. The entrance and plants around the hotel are lovely.

Great location for walking to beaches and restaurants The staff were amazing and friendly

wonderful staff. Gabriella at front desk #1 for taking initiative and problem solving.

Good location, easy to reach local beaches and town centre. Staff were friendly and helpful and booked us several taxis. Nice pool, rooms were clean, and impressive level of Christmas decorations. Restaurant was a bit disappointing.

Excelente para descansar meseras matutinas (20 enero 23), no saben atender a los comensales, groseras, déspotas ....

Facilidad para hacer el check inn antes de la hora indicada.

El único mal sabor de boca fue el día sábado 04 dé mayo que llegamos a recoger la llave como a las 19.30 hrs y las personas que estaban en recepción no estaban de buen humor y nos dieron un mal trato

excelente servicio

Un hotel muy cómodo, no tiene elevador pero cuenta con rampa para subir o bajar las maletas en las escaleras. Tiene restaurante abierto de 8 am a 10 pm con buenos precios y una carta suficientemente amplia de desayunos, snacks, comidas y cenas. El personal es muy amable. En la playa Chahué no puede uno nadar, pero es muy bonita y queda caminando a unos cuantos minutos.

Un petit hôtel super propre avec un personnel très aidant, bien situé à 5 minutes à pied de playa cahue, environ 20 minutes de crucecita et 15 minutes de santa cruz. Beaucoup de commoditées à quelques pas de marche, nous y reviendrons!

Le personnel tous tres sympathique, bon hotel, bon prix , emplacement Idéal.

Ich würde wieder buchen :-)) ! - ich hatte ein ruhiges Zimmer (auf meinen Wunsch hin nicht in Poolnähe) - 250m zum Strand - 150m zum PADI Divecenter - 300m zu Chedraui - Zentrum la crucecita walkingdistance (knapp 15 Min.) oder Taxi

Expensive for the room comfort and amenities provided. Bed sheets we sewn together to create a king sheet. Sheets were really low quality, abrasive, and uncomfortable. No basic amenities like tissues, hand towels, and security locks on doors. An expensive motel 6 with a nice swimming pool. The location is a long walk or taxi from most restaurants, etc. Seems to cater to large extended families on holiday who really enjoy the pool.

Bien ubicado, a 5 minutos de la mejor plya y menos concurrida y a 15 minutos caminando de la marina y de otras playas. Cerca hay restaurantes y comercios.

Had a pleasent stay. Had a standard room and it was pretty large. The pool was great and had chairs you can use. Walkable to nearby towns and down the street from the beach.

Excelente lugar para hospedarse. Queda relativamente cerca del parque la crucecita y cerca de la playa

Muy buena experiencia y cerca de todo

Is a very nice hotel close to everything and nice pool.

Un hotel muy cómodo, no tiene elevador pero cuenta con rampa para subir o bajar las maletas en las escaleras. Tiene restaurante abierto de 8 am a 10 pm con buenos precios y una carta suficientemente amplia de desayunos, snacks, comidas y cenas. El personal es muy amable. En la playa Chahué no puede uno nadar, pero es muy bonita y queda caminando a unos cuantos minutos.

Muy buena comida, además de barata. Excelentes camas y almohadas.

Had the best margaritas and mojitos the whole trip made by 3 different bar tenders at different times. Must have a good instructor. Lol. Wished we could have enjoyed the amenities more but it was a short stay and had to see the town

The hotel is clean and in good condition and the rooms are large. There was no hot water during our 6 day stay. The front desk staff said that is not unusual in México. The pool is very large with lots of lounge chairs. The hotel is popular with large groups of Mexican tourists arriving on tour buses. When the buses arrive the pool in the evening is very noisy and on Friday evening they have live music which is very loud. On the plus side the pool closes at 9 and then the hotel is mostly silent. The pool is mostly quiet in the afternoons as most tourists are out for the day. The bartender named Alejandro is the most welcoming and friendly staff member and he speaks some English so was a pleasure to visit with. The restaurant was good.Very few English speaking guests stay at this hotel. The entrance and plants around the hotel are lovely.

Very clean but who knows when restaurant and bar are open ? Sometimes open sometimes not no hours shown

C'étais notre deuxieme passage à cet hotel en 3 mois, toujours tres propre, nous étions en chambre suite confort,vraiment tres bien. Le personel aussi tres gentil. Cependant deux choses pourraient être amélioré: 1- Le restaurant, service tantot parfait , tantot innacceptable , aucun horaire affiché nul part, on ne peut pas s'y fier, une journée on y voit 3 a 4 personnes dans la cuisine, le lendemain 1 seule personne qui ne fournit pas a la tâche ou simplement personne sur place. 2-La propreté de l'eau de la piscine devrait être amélioré, lorsqu,il y a des saletés dans l,eau, personne ne semble s,en préoccupé alors qu,une simple petite intervention avec un écumoir reglerait le problême.

El servicio debería incluir ya el desayuno en la tarifa. Por lo demás está muy bien el hotel ya que realmente pasas poco tiempo allí estabas más conociendo afuera las bahías. La atención bastante buena muy amables

Had a great stay, pool was great, landscaping well maintained. The restaurant serves excellent food, staff of great. Walking distance to big store and pcr testing lab.

Good location, easy to reach local beaches and town centre. Staff were friendly and helpful and booked us several taxis. Nice pool, rooms were clean, and impressive level of Christmas decorations. Restaurant was a bit disappointing.

Todo bien,solo al restaurante le falta una ajustadita en rapidez y calidad