Residence Inn by Marriott Pensacola Airport/Medical Center

Helpful staff. Large rooms. Great breakfast.

Our stay was absolutely amazing. Breakfast was delicious, and our hotel room was so comfortable. And I absolutely loved the fact that we had our own little kitchen area to cook our own meals. The laundry room was very helpful and convenient after we had our time at the pool. And the staff was very helpful. They were so nice from check in time, to the time of check out. And a huge shout out to Denise for being an amazing room service lady. If/when we come back to Pensacola, we will most likely stay here again! Also the view was baby approved! My youngest really loved looking out the windows to see the view.

Worst experience with a hotel and left our family on the streets of Pensacola, Fla being that we lived 4 hours away out of state. We were on our way to this hotel for the 4th of July weekend. We knew check in was not until 3pm so we had our day planned out to check in around that time. It was so busy at the beach and we had our room reserved, and the traffic was crazy everywhere. We called the hotel around 1pm that day and spoke to the receptionist and informed him that we would arrive around that time 3pm to check in. Now bear in mind that it would take us an extra hour to get there being the traffic was so bad and Pensacola Beach is normally about 20-30 minutes away to Pensacola which is where this hotel is. When I called I never mentioned my name just said I had a reservation and he informed me that some of their a/c 's were broken and that they moved us over to a hotel across the street from them. We said ok no problem just give us the name and we will call them and let them know we are on the way. That was the first lie! Then he said after looking at his computer that our reservation had been cancelled because they tried to charge our card and it did not go through which was the second lie since it was pre authorized plus we have not even checked in yet so why would you charge my card early? I argued with him and said this is not true, plus do you understand my whole family is with me and all hotels are booked up and this is 4th of July weekend so to find another room we

Great breakfast with multiple options! Nice room

I loved their beautiful fire pit n sitting n enjoying the night. So peaceful n relaxing.