Novotel Jakarta Cikini

En nat ved gennemrejse til Bali. Centralt placeret, vi spadserede til national monument.45 min kørsel til lufthavn med weekend trafik Lille men god pool. Obs at hotellet ser alle over 5 som voksen, så hotels havde booket et værelse til os som vi ikke kunne være i. Men receptionen var flinke og vi fandt ud af det.

Hatt et fint opphold på Novotel. Bodde på rom nr. 601. En fin og stor suite. Servicen var utmerket. Jeg ringte resepsjon for å fortelle at det var kakerlake på gulvet på soverommet. De kom og undersøkte. De anslo at det kom fra døråpning på taket. De tettet alt og fikset feilen med en gang. Fikk bra service på baren nede ved lobby. Fikk gratis is for 9 personer etter at vi har spist lunsj.

Overall it was good. They do not provide bottled water in the room but they do provide the filtered water in glass bottles. The problem is that the guests cannot assure the cleanliness of that filtered water. I understand that the hotel is aiming the eco-friendly but good clean drinking water should be provided.

It was a satisfactory hotel. It was great for the price. It was clean, friendly, had good transportation, and there were a lot of restaurants around, so it was very convenient. In particular, I remember the smiles of the staff. The swimming pool and the buffet on the second floor were also very good.

Hotel itself was great. Clean room, nice staff, check in and check out was very smooth. Would not recommend getting taxi pre-booked from hotel, ended up being much longer to find and wait then getting an available cab upon arrival and costs more (we thought it would be simple and easier when arriving tired but no one around with our name and it took a really long time to locate pick up spot with no instructions given). Would also not recommend massage. It was nice to be in room, but we booked couple and it was hard to relax because the two giving massage kept talking to each other and giggling (we could not understand). We did not try the food, but received a free lychee juice as a welcome drink which was nice. Good location with lots of traffic.

Good location, clean room, friendly staff. This is one of the environment friendly hotels in Jakarta. They give you free water in the room that are in recycled glass bottle, staying away from using plastic bottles. However, while everything was great during my last few stays there, there are three things that bothered me a little. 1. The water in the glass bottle I just could not trust the water nor the bottle. I would have no idea whether the water was filtered correctly and clean enough to drink. And, I would also not know how clean the bottle is. I saw some bottles that were not cleaned. 2. The bathroom has sewer odor that unstoppable. When the bathroom door is closed, you wouldn't smell it much. But as soon as you get in the bathroom, the smell is always there. 3. The street is so narrow that the traffic in the morning or in the evening is heavy. It takes a while to wait for your taxi. I often waited 15 or more minutes after I ordered a taxi to come and pick me up. Other than the above three, I like the hotel. Their breakfast is good. Their rooms are clean. The staffs are friendly. The location is good. The price is reasonable.

The hotel was okay overall and the staff were very welcoming. However, as I have found with some hotels, no information was shared prior to arrival stating that the pool was out of use. Had I been aware of this, I would booked an alternative hotel.

Rooms and common areas need some needed updates. In particular the bathrooms. There was visible mold in the bathrooms, something a little bleach or mold remover, and caulking could easily fix. The third floor smells. Maybe because it is right above the kitchen. Staff are very attentive however. I received very good customer service. The breakfast is generous though the layout of the food is not very convenient and you have to visit several stations to get all your breakfast needs. The location is nice. Very safe to walk and close enough to restaurants and shopping.

Hatt et fint opphold på Novotel. Bodde på rom nr. 601. En fin og stor suite. Servicen var utmerket. Jeg ringte resepsjon for å fortelle at det var kakerlake på gulvet på soverommet. De kom og undersøkte. De anslo at det kom fra døråpning på taket. De tettet alt og fikset feilen med en gang. Fikk bra service på baren nede ved lobby. Fikk gratis is for 9 personer etter at vi har spist lunsj.

Clean room, good size, nice location, and incredibly friendly staff. Good breakfast as well. Would highly recommend

This is my 2nd stay for this Novotel Cikini. The 1st time was not so good as I was given a room with a strong sewage smell. Decided to give a 2nd chance coz the 1st stay was pretty good as the room was upgraded to a bigger room and buffet breakfast was good. I was given a last corner room facing an emergency exit door when I checked in the evening during the 2nd visit. The card key was not functioning properly and the power was cut off and on. It was so scary that I was alone in the room in darkness for several times. Technician came and used a plastic card and left. Again, power came off and on several times. I took my luggage and went to reception for a room change. Got another room. It was better with no issue on the power but the wall mural drawings of a man gives an eerie vibe. Perhaps it was the scary incident earlier when I was in total darkness & stale air in the corner room that made me feel that way. The toilet was another issue. It has a strong sewage smell when you turned on the shower. After that, the smell will go off, not sure whether i got used to the smell. hahaha.... The water will flood the floor in the shower room and then it will slowly subside. Imagine you stepping in the puddle of soap & shampoo water while bathing. Didn't change the room for the next 3 days. Still bearable for the toilet. Anyway, this will be my last visit for this hotel.

Convenient location, very clean room, friendly services and efficient check-in process.

It locates in convenience place providing good access not just to cafe, restaurants, convenience stores but also to train stations. The staff are quite friendly and helpful. My room was quite clean and looks new. Has good security too. No noise heard in the room. I will certainly come back to stay.

Good location, clean room, friendly staff. This is one of the environment friendly hotels in Jakarta. They give you free water in the room that are in recycled glass bottle, staying away from using plastic bottles. However, while everything was great during my last few stays there, there are three things that bothered me a little. 1. The water in the glass bottle I just could not trust the water nor the bottle. I would have no idea whether the water was filtered correctly and clean enough to drink. And, I would also not know how clean the bottle is. I saw some bottles that were not cleaned. 2. The bathroom has sewer odor that unstoppable. When the bathroom door is closed, you wouldn't smell it much. But as soon as you get in the bathroom, the smell is always there. 3. The street is so narrow that the traffic in the morning or in the evening is heavy. It takes a while to wait for your taxi. I often waited 15 or more minutes after I ordered a taxi to come and pick me up. Other than the above three, I like the hotel. Their breakfast is good. Their rooms are clean. The staffs are friendly. The location is good. The price is reasonable.

Excellent service and clean

Staff were so helpful. The room was always clean thanks to the attention to detail from staff.

Clean comfortable and good size rooms. Excellent staff. Good restaurant with a good buffet breakfast.

Excellent location, clean and spacious room. Will choose to stay here if I come back to Jakarta again

Hatt et fint opphold på Novotel. Bodde på rom nr. 601. En fin og stor suite. Servicen var utmerket. Jeg ringte resepsjon for å fortelle at det var kakerlake på gulvet på soverommet. De kom og undersøkte. De anslo at det kom fra døråpning på taket. De tettet alt og fikset feilen med en gang. Fikk bra service på baren nede ved lobby. Fikk gratis is for 9 personer etter at vi har spist lunsj.

Clean room, good size, nice location, and incredibly friendly staff. Good breakfast as well. Would highly recommend

This was my second time to stay here. Last July the hotel was okay. Nowadays, the hotel got run down. After we've arrived to the hotel we've noticed the furniture become old and seemed unmaintained. The Aircon wasn't working well in the building. We've tried and changed 4 rooms and all were the same very hot, as if there were no Aircon working at all, which made me to take the decision to leave the hotel that night and move to a decent one. Sadly one of my worst experience ever!

It locates in convenience place providing good access not just to cafe, restaurants, convenience stores but also to train stations. The staff are quite friendly and helpful. My room was quite clean and looks new. Has good security too. No noise heard in the room. I will certainly come back to stay.

Preis-Leistung ist super. Ein schönes Hotel, funktionell eingerichtet. Eine Eigenart gibt es jedoch. In den Gängen läuft 24 Std. eine Art Aufzugmusik, die man in den Zimmern noch hören kann. Vor allem beim Einschlafen oder beim Versuch noch ein wenig weiter zu schlafen, kann es störend sein.

Spacious room, staff are attentive, fast check in. Ordered a room service and the food was good.

An overall average experience. The property itself is pleasant, yet the hotel service leaves something to be desired. The WiFi frequently disconnects, and there seems to be a delay in the hotel staff's response to requests for assistance with luggage or in-room drinking water. At times, it feels as though requests are inadvertently overlooked.

Bien globalement, j’ai été simplement dérangé par des pertes d’internet et l’absence du réseau téléphone quand j’en ai eu besoin

Clean comfortable and good size rooms. Excellent staff. Good restaurant with a good buffet breakfast.

The are more than I expected the staff are very attentive to all your need. The room are very clean and welcoming I definitely will stay there again and will recommend it to anyone

The staff are not very supportive and responsive !

They gave me a bigger room at first, but to my surprise, I didn't like it and asked the reception if I could change my room. The staff was very accommodating and helpful, making my stay enjoyable.

Convenient location, very clean room, friendly services and efficient check-in process.

Hotel itself was great. Clean room, nice staff, check in and check out was very smooth. Would not recommend getting taxi pre-booked from hotel, ended up being much longer to find and wait then getting an available cab upon arrival and costs more (we thought it would be simple and easier when arriving tired but no one around with our name and it took a really long time to locate pick up spot with no instructions given). Would also not recommend massage. It was nice to be in room, but we booked couple and it was hard to relax because the two giving massage kept talking to each other and giggling (we could not understand). We did not try the food, but received a free lychee juice as a welcome drink which was nice. Good location with lots of traffic.

It locates in convenience place providing good access not just to cafe, restaurants, convenience stores but also to train stations. The staff are quite friendly and helpful. My room was quite clean and looks new. Has good security too. No noise heard in the room. I will certainly come back to stay.

Fine hotel in a busy neighbourhood. As others have said - great breakfast selection. Friendly, courteous staff.

service at breakfast place was not great, service is bad, tables not cleaned.

Superb location and incredibly friendly staff. The staff members go above and beyond to ensure you feel at home, even when you're far from your own.

The staff are amazing On New year's Eve I left my phone in the taxi when I asked at the desk sfatt if there was anything I could do they call the taxi company & with there help 24hrs later I had my phone back I cannot thank them enough For all my travel plans and tickets are on my pho

En nat ved gennemrejse til Bali. Centralt placeret, vi spadserede til national monument.45 min kørsel til lufthavn med weekend trafik Lille men god pool. Obs at hotellet ser alle over 5 som voksen, så hotels havde booket et værelse til os som vi ikke kunne være i. Men receptionen var flinke og vi fandt ud af det.

Nearby everything

Good location and good service

룸컨디션도 깨끗하고 좋아요 치키니역과 걸어서 5분 거리라서 다니기 좋아요 조식음식이 조금 더 다양했으면 좋겠어요

Very quiet, nice and conveniently located hotel.

It locates in convenience place providing good access not just to cafe, restaurants, convenience stores but also to train stations. The staff are quite friendly and helpful. My room was quite clean and looks new. Has good security too. No noise heard in the room. I will certainly come back to stay.

Fine hotel in a busy neighbourhood. As others have said - great breakfast selection. Friendly, courteous staff.

グラブでしか移動していないので、電車での移動は分かりませんが、おそらく駅近いので便利だと思います。ホテル、部屋は綺麗でした。 近くにタチが悪い物乞いが多く、買い物行く時にストレスがあります。

Good location, clean room, friendly staff. This is one of the environment friendly hotels in Jakarta. They give you free water in the room that are in recycled glass bottle, staying away from using plastic bottles. However, while everything was great during my last few stays there, there are three things that bothered me a little. 1. The water in the glass bottle I just could not trust the water nor the bottle. I would have no idea whether the water was filtered correctly and clean enough to drink. And, I would also not know how clean the bottle is. I saw some bottles that were not cleaned. 2. The bathroom has sewer odor that unstoppable. When the bathroom door is closed, you wouldn't smell it much. But as soon as you get in the bathroom, the smell is always there. 3. The street is so narrow that the traffic in the morning or in the evening is heavy. It takes a while to wait for your taxi. I often waited 15 or more minutes after I ordered a taxi to come and pick me up. Other than the above three, I like the hotel. Their breakfast is good. Their rooms are clean. The staffs are friendly. The location is good. The price is reasonable.

Hotelkamer is prima. Het is schoon. We hebben meerdere nachten hier geslapen. Personeel en bewaking goed en vriendelijk. Prima ontbijt. Er is van alles te krijgen. Omgeving is wel een puntje. Het hotel ligt aan een drukke weg. Genoeg restaurantjes in de buurt. Helaas in de omgeving ook veel bedelaars.

Nice hotel in the middle of Jakarta. A relaxed environment in the busy city center. The breakfast is huge and various! For sure recommended.

Clean room, good size, nice location, and incredibly friendly staff. Good breakfast as well. Would highly recommend

朝食のブッフェは料理の種類が豊富。

Fine hotel in a busy neighbourhood. As others have said - great breakfast selection. Friendly, courteous staff.

Clean, fancy, excellent buffet. Courteous service.

service at breakfast place was not great, service is bad, tables not cleaned.

I like the breakfast very much.

This Hotel is a modern design hotel based on European designs, which is fine. The staff was excellent. The food at the hotel is only mediocre and needs to be improved as to the quality and taste of the food. I went out more than I normally would for food.

Clean comfortable and good size rooms. Excellent staff. Good restaurant with a good buffet breakfast.

朝食の種類が豊富で、とても美味しかったです。3泊しましたが、毎日、料理の内容が異なり、飽きずに楽しめました。