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Empress Boutique Hotel

From

$127
/ night
Empress Boutique Hotel - Image 1
Empress Boutique Hotel - Room
Empress Boutique Hotel - Room
Empress Boutique Hotel - Reception
Empress Boutique Hotel - Bathroom

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From

$127
/ night

About this property

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a television in a common area.
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  • Parking

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

  • Banquet Facilities

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Location

12788 Ross Place 2, Surrey, Canada

Taj Park Convention Centre (1.5 miles)

Holland Park (1.5 miles)

Central City Shopping Centre (1.7 miles)

Bear Creek Park (1.8 miles)

Surrey Arts Centre (1.9 miles)

Guildford Town Centre (4.2 miles)

More location info

Room options

12

Family Suite, Multiple Beds, Microwave, Garden View

Room details

1 Queen Bed
,
1 Twin Bed
, and
1 Bunk Bed

Sleeps 6

700 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

20

Presidential Quadruple Room, Garden View

Room details

2 Queen Beds

Sleeps 4

400 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

10

Luxury Suite, Multiple Beds, Ensuite, Garden View

Room details

2 Queen Beds
and
2 Twin Beds

Sleeps 4

700 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

12

Elite Suite, Multiple Beds, Air Conditioning, Executive Level

Room details

1 King Bed
and
1 Queen Bed

Sleeps 5

500 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

17

Royal Suite, 1 King Bed, Microwave, Executive Level

Room details

1 King Bed

Sleeps 3

1000 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Indoor Private Spa Tub
Private Spa Tub

21

Basic Room, 1 Queen Bed, Shared Bathroom

Room details

1 Queen Bed

Sleeps 2

120 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

15

Honeymoon Suite, 1 Bedroom, Ensuite, Executive Level

Room details

1 Queen Bed
and
1 Twin Bed

Sleeps 3

300 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

9

Japanese-Style Quadruple Room, 1 Bedroom, Microwave, Executive Level

Room details

2 King Beds
and
2 Twin Beds

Sleeps 8

500 ft²

Balcony or Patio
Separate Dining Area
Air Conditioning
Heated Floor
Heating
Fence Around Yard

Guest reviews of Empress Boutique Hotel

What guests think

AI-generated summary based on recent guest reviews

Reviews of Royal Boutique Hotel are sharply divided, with some guests praising quiet, homelike suites, friendly hosts, and a convenient location, while others report serious shortcomings such as poor cleanliness, unpleasant odors, and a generally disappointing overall condition.

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Facilities

Basic

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Convenient

Dining

Unknown

Was this helpful?

2

Eldhose

IAN-logo

last week

·

Stayed 1 night

We reached there by around 11:30 . They made us walk in the dark around the property. Asked to do a e- transfer or pay $30 extra to use credit card. She took photo of our licenses ( mine and my husband’s). Then again made us walk in the dark to other side of the property. Asked us to remove our shoes and made us walk bare foot to the room. Bed was not clean. Hairs from previous stay was there. No AC instead a broken fan. Towels were not clean. Bathroom was just ok. No toilet tissues. Soap and shampoo were diluted with water. Could hear someone walking outside the room. Totally felt insecure.
We reached there by around 11:30 . They made us walk in the dark around the property. Asked to do a e- transfer or pay $30 extra to use credit card. She took photo of our licenses ( mine and my husband’s). Then again made us walk in the dark to other side of the property. Asked us to remove our shoes and made us walk bare foot to the room. Bed was not clean. Hairs from previous stay was there. No AC instead a broken fan. Towels were not clean. Bathroom was just ok. No toilet tissues. Soap and shampoo were diluted with water. Could hear someone walking outside the room. Totally felt insecure.
2

Lisa

IAN-logo

Aug 10, 2026

·

Stayed 3 nights

This space is not as advertised - nothing but issues with communication with the property. Site was not clean, not hospitable and not at all as advertised. Photos are ai generated. Pet fees are double what is advertised. On site cash was demanded, no receipt provided.
This space is not as advertised - nothing but issues with communication with the property. Site was not clean, not hospitable and not at all as advertised. Photos are ai generated. Pet fees are double what is advertised. On site cash was demanded, no receipt provided.
2

Dev

IAN-logo

Jul 29, 2026

·

Stayed 1 night

Room shown in app and booked was not the one shown , the room had no windows and when asked for the one with windows price asked for was double, overall it’s not hotel as advertised on your site it’s private house being illegally advertised as hotel
Room shown in app and booked was not the one shown , the room had no windows and when asked for the one with windows price asked for was double, overall it’s not hotel as advertised on your site it’s private house being illegally advertised as hotel
10

Yshoi

EXP-logo

Jun 11, 2026

·

Stayed 1 night

All was great Cash payment is good We coukd pay by E link with 7 percent extra?charges to us we preferred cash to save money
All was great Cash payment is good We coukd pay by E link with 7 percent extra?charges to us we preferred cash to save money
10

Ali

EXP-logo

Jun 11, 2026

·

Stayed 1 night

HIGHLY RECOMMEND TO OTHERS
HIGHLY RECOMMEND TO OTHERS

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Empress Boutique Hotel

Is parking available at the hotel?

Free self-parking is available on-site, but guests must contact the property in advance to reserve a parking spot. The parking is uncovered and has height restrictions.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of CAD 49 per pet, plus a one-time cleaning fee of CAD 100. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to midnight, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including a wheelchair-accessible concierge desk and parking. There are also well-lit paths to the entrance.

Where is the hotel located in relation to local attractions?

The hotel is located in Surrey, within a 5-minute drive of Bear Creek Park and Holland Park. It is approximately 16.2 miles from the Port of Vancouver and 12.5 miles from Metropolis at Metrotown.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and there is no specified minimum age for children to stay for free.

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Prices for upcoming dates

September 2026
October 2026

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Prices in USD for 2 guests, updated daily.

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