Grand Mercure Surabaya City
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Guest reviews
Very good
Based on 57 verified reviews
Kit
Oct 16, 2025
·
Stayed 1 night
Simon
Nov 2, 2024
·
Stayed 3 nights
Antonius
Aug 17, 2024
·
Stayed 7 nights
David
Apr 11, 2024
·
Stayed 2 nights
marijke
Mar 13, 2024
·
Stayed 2 nights
Location
FAQs
Yes, parking is available on-site. Valet parking is offered at a fee of IDR 50,000 per day. There is also complimentary parking available directly at the hotel.
A buffet breakfast is available, with a cost of approximately IDR 158,000 for adults and IDR 79,000 for children. The serving hours are not specified.
No pets are allowed at this property, including service animals.
Check-in starts at 14:00 and ends at 23:30. Check-out is until 13:00. Early check-in and late check-out may be available upon request.
Yes, airport shuttle services are available at a fee of IDR 220,000 per vehicle for a one-way trip. Guests must arrange the transfer 24 hours prior to arrival.
The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.
The hotel is located in the city center of Surabaya, close to Tunjungan Plaza and Surabaya Town Square. It is also near Korea Park and Taman Bungkul, making it convenient for shopping and leisure activities.
Yes, the hotel features an outdoor swimming pool, which is operational seasonally. Specific operational hours are not mentioned.
Children are welcome at the property, and the minimum age for children to stay for free is not specified.
The hotel offers rollaway beds at a fee of IDR 350,000 per night. Availability is subject to request and confirmation.
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