ZONK HOTEL Nakasu-Deaibashi

clean room and prompt response of online inquiry

The location was great-right in the middle of Fukuoka between Hakata and Tenjin. We stayed on a Saturday and things quieted down by 10PM. The room had seen better days-the lock on the bathroom was broken and the areas around the beds looked a little beat up. The remote check in worked okay (make sure you do it before you arrive or the process takes a lot longer) but one guy got assigned the same room as us-we had the correct door code and he didn’t do he requested help from the staff while we settled in. We didn’t see him again, so assumed he got taken care of. Overall, the cost makes sense for the location but the room and setup itself could be improved.

The room was wonderful. I enjoyed my stay with the view was a very good bonus.

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There was no breakfast and no staff on premise so I did not rate for either of those things. First impression upon arrival was not great. I didn't realize when I booked this hotel that it is 100% self serve. No staff are on site. The hallway carpets when you walk in are completely stained and give off a vibe of college dorm. The room itself wasn't in great shape either. The sofa looked dirty and was sunken. The bed frame had plastic tape holding it together and my daughter's reading light was broken. The room's tablet which was meant to help you contact staff if needed was not available. The bathroom door looked like something had splattered all over it and no one bothered to wipe it down. The vent in the shower was also full of dirt and dust. Our room faced the canal which sounded lovely but was loud until midnight. The beds however were actually quite comfortable and towels were surprising new and fluffy. There is coin laundry on premise and a shared kitchen available with a few dishes. The location is also very convenient for transportation - walkable, close the main bus lines and only a couple of blocks to the train. This neighbourhood is great for restaurants and amentities also. There is a Lawsons right downstairs and a 7-11 around the corner. Overall it was pricey for the condition of the property and I'd chose something else next time in the same area. If you are a group of young people out for a couple nights of partying then you likely might not mind this place.