THE PLACE HOTEL - Frankfurt City Messe

No AC! It’s too hot in the room in summer!

I have stayed in a lot of questionable hotels around the world, but this was actually the worst. The room consists of patched carpets, lots of stains, brown and red stains on the bed linen and mattress, the bathroom was disgusting. The rooms have windows onto an extremely noisy street with life all night long and since there is no air conditioning here it is a crisis.. we could not have the window open and it was around 30 C in the room. BUT the nail in the coffin was the bed bugs! Didn't see these before we were going to leave, they were crawling around in the bed, several of them in many different sizes. completely unacceptable, this is going to cost us a lot as we have to freeze our things after the holiday! yuck!

Was dirty, towels given where bad , very over priced because of conference this hotel is like a $30 hostel don't stay there greedy owners , dirty bathrooms , bad towels given so hard for shower makes 0 sense

It's definitely 5 stars from me considering the price paid. It's super clean, everything is completely new and the staff is really nice and helpful. It's also located just by the S-train and not far from supermarkets and cafes etc. It's only one stop from the central station and seems like a safe and pleasant area. I've read some reviews complaining about the fact that the front door is sometimes unlocked after the reception is closed, but this is because guests leave it open. There is a sign telling everyone to please lock the door. Maybe a video clip would help? 😉

The reception didn't work at all, I'd never seen anyone there during my entire stay. Cleaning the room was only once during the whole stay, I had to buy toilet paper myself. There's nothing in the lobby at all, a complete void.