Name: Four Points by Sheraton Veracruz
Address: Calzada Adolfo Ruiz Cortines No. 1997 Fracc Jardines de Virginia, Boca del Río, Veracruz, Mexico, Boca del Río, Veracruz, Mexico
Rating: 8.4

Guest reviews

8.4

Very good

Based on 946 verified reviews

Who stays here?

Business

21%

Couple

21%

Family

45%

Group

11%

What guests think

AI-generated summary based on recent guest reviews

At Four Points by Sheraton Veracruz, travellers consistently praise the helpful staff, overall cleanliness, and convenient location near malls, restaurants, and the beach, while noting occasional noise from nearby venues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

K.

30 Jan 2026

·

Stayed 3 nights

The room was well kitted out and clean. Room cleaning, servicing was available daily. Staff all helpful and polite etc. Breakfasts were of good quality, with a wide choice of foods.

6

Ricardo Eduardo Banos

15 Jan 2026

·

Stayed 2 nights

Only problem with this was I found three bugs in the room in different parts. One next to my bed, one in the curtains and the last one in the second room (after being moved from the first one because of the first bugs) in the shower. So, two rooms.. bugs in both. That's not bad luck. I was only there for a few nights so decided to wing it cause I didn't have money to move last minute to a better hotel. The room, hotel and staff were all great after that initial shock. Living in an area like Veracruz where bugs are aplenty. I'd expect them to check and treat the rooms more often. Again, bugs in two rooms in separate (high) floors, is no coincidence. I don't know if i'll ever stay here again. Unfortunately, bugs are the one thing I'm most concerned about when traveling.

10

Martha

28 Nov 2025

·

Stayed 6 nights

This hotel is quaint and a little older than other properties in the area, but the staff and service are impeccable. It's really well-situated, and the breakfast buffet is pretty great. For the value ,you're getting a good, restful stay.

10

NESTOR FRANCISCO

22 Nov 2025

·

Stayed 3 nights

Everything fine.

10

Mark

11 Nov 2025

·

Stayed 4 nights

It was great and the staff were very helpful good location to go shopping and near by restaurants. Also you have hotel restaurant with excellent food.

Calzada Adolfo Ruiz Cortines No. 1997 Fracc Jardines de Virginia, Boca del Río, Veracruz, Mexico

Location

With a stay at Four Points by Sheraton Veracruz in Boca del Río (Jardines del Virginia), you'll be within a 5-minute drive of Plaza Las Americas Shopping Mall and World Trade Center Veracruz. This spa hotel is 4.5 mi (7.2 km) from Veracruz Harbour and 1.9 mi (3.1 km) from Mocambo Beach.

University of Veracruz(0.4 Miles)

Plaza Mocambo Veracruz(0.6 Miles)

Casino Codere Boca del Río(0.9 Miles)

Big Bola Casino(1 Miles)

Plaza Las Americas Shopping Mall(1.2 Miles)

World Trade Center Veracruz(1.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available at the property, including free parking and valet parking options. No reservation is required.

Yes, the hotel offers a buffet breakfast for approximately MXN 279 for adults and MXN 120 for children. Breakfast is served during specific hours, but the exact times are not provided.

No pets and no service animals are allowed at this property.

The standard check-in time is at 3:00 PM, and check-out is at 1:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property at least 24 hours before arrival to make arrangements.

The property provides disabled access, including features such as step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not mentioned.

The hotel is located in Boca Del Rio, Veracruz State, just 0.8 miles (1.3 km) from the World Trade Center Veracruz and 5 miles (8 km) from the historic Fort of San Juan de Ulúa. It is conveniently situated near various attractions, including shopping malls and beaches.

Yes, the hotel features a rooftop outdoor pool with stunning views of the Gulf. Pool access is available from 8:00 AM to 9:00 PM.

Four Points by Sheraton Veracruz

Amenities

Property description

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