Kanan Tulum Hotel & Spa Adults Only Playground
282 $US
/nuit
Moyenne pour novembre
Prix pour Kanan Tulum Hotel & Spa Adults Only Playground
Sélectionnez les dates pour voir les prix et les disponibilités
282 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Kanan Tulum Hotel & Spa Adults Only Playground, les prix par nuit s'élèvent en moyenne à 163 $US pendant le mois le moins cher (octobre) et à 498 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 498 $US |
| février | 289 $US |
| mars | 302 $US |
| avril | 215 $US |
| mai | 247 $US |
| juin | 184 $US |
| juillet | 177 $US |
| août | 165 $US |
| septembre | 176 $US |
| octobre | 163 $US |
| novembre | 282 $US |
| décembre | 363 $US |
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nov. · 282 $US
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Le plus cher : janvier (env. 498 $US)
Le moins cher : octobre (env. 163 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Une piscine extérieure et un service de location de vélos vous attendent pou...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Une piscine extérieure et un service de location de vélos vous attendent pour des moments de pure détente ! Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit et un service de conciergerie.
Services de l'établissement
Les équipements et services proposés incluent un personnel polyglotte, une consigne à bagages et un coffre-fort à la réception. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Caracol Restaurant, l'un des 3 restaurants de cet hôtel et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Dure journée ? L'hébergement abrite 3 bars/lounges, idéal pour un moment de détente. Un petit déjeuner complet est servi tous les jours de 08 h 00 à 12 h 00 moyennant un supplément.
Chambres
Avec une décoration personnalisée, les 23 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une machine à espresso. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent un ensemble douche/baignoire, une baignoire à l'eau de source et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Profitant d'un emplacement de choix à Tulum (Zona Hotelera), Kanan Tulum Hotel & Spa Adults Only Playground se trouve à deux pas du site Plage de Tulum et à 3 min en voiture du site Réserve de la biosphère de Sian Ka'an. Cet hôtel au bord de la plage se trouve à 7,1 km de Playa Paraiso et à 10,8 km de Ruines mayas de Tulum.
À proximité
Plage de Tulum(0.1 miles)
Sculpture Ven a la Luz(0.4 miles)
Réserve de la biosphère de Sian Ka'an(1.4 miles)
Musée SFER IK(2.5 miles)
Parc du Jaguar(2.9 miles)
Parc national de Tulum(3 miles)
Accès au Parc Jaguar(3 miles)
Point de vue Jaguar Tulum(3 miles)
Plage Akun(3.3 miles)
Station balnéaire Las Palmas Public Beach(3.9 miles)
Plage(4.2 miles)
Centre de Style de Vie Hunab(4.3 miles)
Playa Paraiso(4.4 miles)
Promenade Artistique Holistika(5.5 miles)
Parc Dos Aguas(5.8 miles)
Aéroport international de Tulum (TQO)(29.5 miles)
Aéroport international de Cancún (CUN)(77.8 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Emplacement
Boca Paila Road Km 8 Tulum, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexique
Plage de Tulum (0.1 miles)
Sculpture Ven a la Luz (0.4 miles)
Réserve de la biosphère de Sian Ka'an (1.4 miles)
Musée SFER IK (2.5 miles)
Parc du Jaguar (2.9 miles)
Parc national de Tulum (3 miles)
Options de chambre
6
Jungle View Suite, 2 Double Beds, First Floor
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
517 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Ocean Vibes Suite, Oceanfront
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Round Tower Suite with Jungle View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
495 ft²
ClimatisationWi-Fi (gratuit)Espace de travail pour ordinateur portable
6
Jungle View Suite, 1 King Bed, First Floor
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
517 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Partial Ocean View Suite, 2 Double Beds, Second Floor
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Partial Ocean View Suite, 1 King Bed, Second Floor
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
517 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Signature Suite, 1 King Bed, Jungle View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
581 ft²
ClimatisationWi-Fi (gratuit)Espace de travail pour ordinateur portable
Avis des voyageurs sur Kanan Tulum Hotel & Spa Adults Only Playground
8.9
Fabuleux
Basé sur 434 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Le Kanan Tulum Hotel & Spa Adults Only Playground impressionne de nombreux clients par son design original de cabanes dans les arbres, son emplacement en bord de plage et ses nids dignes d'une photo, tandis que de nombreux commentaires soulignent une ambiance animée de club de plage et une musique forte pouvant se faire entendre dans les chambres tard le soir.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Le Kanan Tulum Hotel & Spa Adults Only Playground impressionne de nombreux clients par son design original de cabanes dans les arbres, son emplacement en bord de plage et ses nids dignes d'une photo, tandis que de nombreux commentaires soulignent une ambiance animée de club de plage et une musique forte pouvant se faire entendre dans les chambres tard le soir.
Le personnel est largement salué pour sa gentillesse et son attention, bien que plusieurs commentaires fassent état de réponses lentes, d'interactions peu utiles avec la réception ou le concierge, et de frustrations occasionnelles liées à la direction ou à la facturation. Les chambres sont uniques et généralement confortables, mais certaines semblent datées, manquent d'intimité dans la salle de bain et présentent des signes d'usure ; de nombreuses zones nécessitent de monter des escaliers et il n'y a pas d'ascenseur. La nourriture est souvent décrite comme délicieuse avec des décors mémorables sur le toit et sur la plage, mais les boissons et les prix suscitent des avis mitigés, et les algues ou les débris sur la plage peuvent affecter la côte. Attendez-vous à un séjour dynamique et axé sur le design de club de plage plutôt qu'à une retraite paisible.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations se concentrent sur un club de plage énergique avec des DJ, des nids sur le toit et un aménagement en bord de plage ; le spa et la piscine sont appréciés, bien que certaines parties de la propriété soient un peu usées et qu'il y ait de nombreux escaliers sans ascenseur. Le bruit de la musique peut résonner dans tout le domaine, limitant la détente.
Avis de voyageur à ce sujet
10
NANCY E
1 janv. 2025
·
A séjourné 7 nuits
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Mark
31 mai 2025
·
A séjourné 4 nuits
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
10
Kristen
31 mai 2025
·
A séjourné 3 nuits
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
6
ewelina
16 juin 2025
·
A séjourné 6 nuits
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
10
Natasha
6 déc. 2023
·
A séjourné 1 nuit
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
10
Douglas
1 janv. 2024
·
A séjourné 3 nuits
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
Enrique
2 juin 2025
·
A séjourné 2 nuits
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
8
Cindy
4 janv. 2025
·
A séjourné 9 nuits
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Joaquin
22 août 2024
·
A séjourné 2 nuits
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
8
Tatiana
15 avr. 2025
·
A séjourné 4 nuits
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires notent fréquemment des chambres propres et des espaces communs bien entretenus. Quelques-uns mentionnent des signes d'usure, des occasions de sable ou de parasites, et des débris de plage pendant les périodes d'algues.
Avis de voyageur à ce sujet
10
kayla
8 juil. 2025
·
A séjourné 2 nuits
The property was stunning. Minus the seaweed
The property was stunning. Minus the seaweed
8
Jennifer
11 août 2025
·
A séjourné 5 nuits
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Javier
27 mai 2025
·
A séjourné 3 nuits
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
2
Oyunsanaa
17 nov. 2025
·
A séjourné 6 nuits
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
6
Shiv
3 mars 2025
·
A séjourné 3 nuits
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
10
jason
10 févr. 2026
·
A séjourné 3 nuits
Room was very clean. Staff was very nice and helpful. Would stay again
Room was very clean. Staff was very nice and helpful. Would stay again
10
Loren
16 oct. 2023
·
A séjourné 3 nuits
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
4
Naomi
10 juin 2025
·
A séjourné 3 nuits
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
10
vicki
21 nov. 2023
·
A séjourné 7 nuits
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
6
Penh Ilene
18 oct. 2025
·
A séjourné 3 nuits
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses et décorées de manière unique dans un style de cabane dans les arbres, avec vue sur l'océan et de grandes baignoires ou des nids privés dans certaines chambres. Les inconvénients incluent des salles de bains ouvertes avec une intimité limitée, des meubles datés ou des lits inconfortables par endroits, un bruit de musique important et un accès uniquement par les escaliers.
Avis de voyageur à ce sujet
6
Keith
5 févr. 2024
·
A séjourné 3 nuits
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
10
Valencia
3 janv. 2025
·
A séjourné 4 nuits
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
6
Selma
28 mars 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
6
Shiv
3 mars 2025
·
A séjourné 3 nuits
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
6
ewelina
16 juin 2025
·
A séjourné 6 nuits
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
8
Vardhini
19 déc. 2024
·
A séjourné 3 nuits
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Douglas
1 janv. 2024
·
A séjourné 3 nuits
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
vicki
21 nov. 2023
·
A séjourné 7 nuits
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
10
Luis
25 nov. 2024
·
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
6
Penh Ilene
18 oct. 2025
·
A séjourné 3 nuits
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour sa gentillesse et son attention dans tout le club de plage, les restaurants et le service de chambre, avec un personnel particulièrement remarquable. Cependant, plusieurs commentaires font état d'un service lent ou qui ne répond pas, d'une réception ou d'un concierge peu serviables, et de litiges occasionnels avec la direction ou la facturation.
Avis de voyageur à ce sujet
6
Gurleen
5 déc. 2025
·
A séjourné 4 nuits
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
4
Zaide
17 nov. 2023
·
A séjourné 4 nuits
La atención que tuvimos fue muy mala
La atención que tuvimos fue muy mala
10
Beatriz
2 août 2025
·
A séjourné 6 nuits
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
8
Jennifer
11 août 2025
·
A séjourné 5 nuits
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
31 mai 2025
·
A séjourné 3 nuits
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
10
Shane
8 mai 2025
·
A séjourné 4 nuits
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
Loren
16 oct. 2023
·
A séjourné 3 nuits
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
2
Cindry
13 févr. 2025
·
A séjourné 2 nuits
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
10
Jose
28 sept. 2023
·
A séjourné 4 nuits
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
10
Nikki
18 avr. 2025
·
A séjourné 4 nuits
Very accommodating staff! They go above and beyond.
Very accommodating staff! They go above and beyond.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement privilégié sur la plage de Tulum, à distance de nombreux restaurants, bars et boutiques, avec un accès immédiat à la plage et une vue sur mer. Le quartier est très animé et bruyant en raison des clubs et événements à proximité, et la route d'accès peut être difficile.
Avis de voyageur à ce sujet
10
NANCY E
1 janv. 2025
·
A séjourné 7 nuits
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Milan
22 févr. 2025
·
A séjourné 2 nuits
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
10
Alberto
6 avr. 2024
·
A séjourné 9 nuits
Ubicación excelente. Diseño único
Ubicación excelente. Diseño único
6
Selma
28 mars 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
10
Shane
8 mai 2025
·
A séjourné 4 nuits
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
sergina
10 juil. 2024
·
A séjourné 3 nuits
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
8
Vardhini
19 déc. 2024
·
A séjourné 3 nuits
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Natasha
6 déc. 2023
·
A séjourné 1 nuit
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
8
Cindy
4 janv. 2025
·
A séjourné 9 nuits
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Dinara
11 sept. 2023
·
A séjourné 5 nuits
Beautiful hotel and awesome location, everything is near
Beautiful hotel and awesome location, everything is near
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture est fréquemment décrite comme délicieuse, avec des dîners mémorables sur le toit, des petits déjeuners en bord de plage et un service d'étage et des dégustations agréables. Certains clients ont trouvé les boissons faibles ou chères, ont noté des plats occasionnels de mauvaise qualité et ont mentionné des heures d'ouverture tardives ou l'absence de petit déjeuner inclus.
Avis de voyageur à ce sujet
6
Gurleen
5 déc. 2025
·
A séjourné 4 nuits
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
10
Basheera
21 déc. 2024
·
A séjourné 2 nuits
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
10
DINA
8 avr. 2025
·
A séjourné 2 nuits
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
10
Samantha
21 déc. 2024
·
A séjourné 2 nuits
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
10
Jeffrey
24 janv. 2025
·
A séjourné 5 nuits
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
10
Leland
16 oct. 2024
·
A séjourné 4 nuits
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
8
Jennifer
11 août 2025
·
A séjourné 5 nuits
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
31 mai 2025
·
A séjourné 3 nuits
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
8
Suman Sourav
22 sept. 2023
·
A séjourné 2 nuits
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
10
Efua
10 janv. 2024
·
A séjourné 1 nuit
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Yannick
7 avr. 2026
·
A séjourné 5 nuits
Très on séjour personnel au top
Très on séjour personnel au top
10
Samuel
1 mars 2026
·
A séjourné 2 nuits
Tout était parfait!
Tout était parfait!
8
Yannick
24 janv. 2026
·
A séjourné 3 nuits
Personnel sympathique et professionnel
Personnel sympathique et professionnel
10
Lourdes
26 juil. 2026
·
A séjourné 4 nuits
Excelente servicio y la comida deliciosa!
Excelente servicio y la comida deliciosa!
10
Beatriz
12 juil. 2026
·
A séjourné 4 nuits
Dj vibe was Vegas style which we loved! Staff was very attentive and friendly, loved our treehouse for the price they had a complementary breakfast, which was great! We celebrated my husband‘s birthday, and they decorated our room. Also we celebrated anniversary at the same time and they decorated our room for $250. One complaint which wasn’t their fault is that there was a lot of seaweed on the beach I wish I would’ve known. Best time to visit is between mid October till March to avoid that. They had cute boutiques to buy bathing suits and outfits if needed also great restaurants walking distance. Gracias por todo!
Dj vibe was Vegas style which we loved! Staff was very attentive and friendly, loved our treehouse for the price they had a complementary breakfast, which was great! We celebrated my husband‘s birthday, and they decorated our room. Also we celebrated anniversary at the same time and they decorated our room for $250. One complaint which wasn’t their fault is that there was a lot of seaweed on the beach I wish I would’ve known. Best time to visit is between mid October till March to avoid that. They had cute boutiques to buy bathing suits and outfits if needed also great restaurants walking distance. Gracias por todo!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-02: 286.3173219900513USD
- 2026-11-03: 254.7011686862183USD
- 2026-11-04: 364.6964683032227USD
- 2026-11-05: 366.4919517822266USD
- 2026-11-06: 401.015813213501USD
- 2026-11-07: 401.9121892547608USD
- 2026-11-08: 373.0152777209473USD
- 2026-11-09: 256.126308944397USD
- 2026-11-10: 253.58894403778078USD
- 2026-11-11: 256.3736198248291USD
- 2026-11-12: 260.92192417938236USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 256.24433941497807USD
- 2026-11-16: 257.1361062246704USD
- 2026-11-17: 256.6366533062744USD
- 2026-11-18: 267.9641471652222USD
- 2026-11-19: 266.4458150732422USD
- 2026-11-20: 266.7854471548462USD
- 2026-11-21: 267.0251784100342USD
- 2026-11-22: 256.27704788787844USD
- 2026-11-23: 255.52388237854007USD
- 2026-11-24: 260.0029287609864USD
- 2026-11-25: 386.0388492980957USD
- 2026-11-26: 459.412762767334USD
- 2026-11-27: 257.1361062246704USD
- 2026-11-28: 266.6955500680542USD
- 2026-11-29: 402.58551263061526USD
- 2026-11-30: 257.1361062246704USD
- 2026-12-01: 222.56483799316408USD
- 2026-12-02: 297.3716762005615USD
- 2026-12-03: 507.359833223877USD
- 2026-12-04: 636.7777688879395USD
- 2026-12-05: 631.2230644274903USD
- 2026-12-06: 224.93167840301516USD
- 2026-12-07: 215.65705092803958USD
- 2026-12-08: 215.49207458038333USD
- 2026-12-09: 224.93167840301516USD
- 2026-12-10: 292.26731073547364USD
- 2026-12-11: 259.37341015625003USD
- 2026-12-12: 266.5457158996582USD
- 2026-12-13: 268.91310258880617USD
- 2026-12-14: 222.43441381103517USD
- 2026-12-15: 222.43441381103517USD
- 2026-12-16: 302.70578625244144USD
- 2026-12-17: 217.9771673867798USD
- 2026-12-18: 266.3259579812622USD
- 2026-12-19: 301.1818718688965USD
- 2026-12-20: 530.3344626153565USD
- 2026-12-21: 534.3300518200684USD
- 2026-12-22: 535.5099809588623USD
- 2026-12-23: 531.3333684521485USD
- 2026-12-24: NO DATA
- 2026-12-25: 529.1773747796632USD
- 2026-12-26: 789.0488209423829USD
- 2026-12-27: 798.0388710461426USD
- 2026-12-28: 776.0631474914552USD
- 2026-12-29: 805.0311777612305USD
- 2026-12-30: 776.0631474914552USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. La réception est ouverte tous les jours de 07 h 00 à 23 h 00. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après minuit. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les enfants de 17 ans et moins ne sont pas admis dans cet hébergement réservé aux adultes.
- Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 011-025-002145/2026
- Le petit déjeuner complet coûte environ 17 USD par personne
- Navette aéroport : 260 USD par véhicule, aller-retour, maximum 3 passager(s)
- Animaux de compagnie : 150 USD par animal et par séjour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Aire de pique nique/Tables
Réservé aux adultes
Snack Bar/Deli
Services
Organisation d'excursions
Ménage
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Concierge Services
Connexion Internet
Wi-fi gratuit
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Plongée
Planche à voile
Pêche
Piscine extérieure
Musique live
Bicycle Tour Information
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite