Retour à la recherche

Luxury Suites By Estrella del Mar

From

219 $US

/nuit

Luxury Suites By Estrella del Mar - Image 1

Luxury Suites By Estrella del Mar - Chambre

Luxury Suites By Estrella del Mar - Chambre

Luxury Suites By Estrella del Mar - Vue de la chambre

Luxury Suites By Estrella del Mar - Réception

Sélectionnez les dates pour voir les prix et les disponibilités

From

219 $US

/nuit

À propos de cet établissement

Le golfeur qui sommeille en vous peut améliorer son swing sur le parcours de l'hébergement pendant que le reste de la famille profite des nombreuses infrastructures de loisirs à leur disposition, notamment une piscine extérieure et un sauna...

Équipements

Le golfeur qui sommeille en vous peut améliorer son swing sur le parcours de l'hébergement pendant que le reste de la famille profite des nombreuses infrastructures de loisirs à leur disposition, notamment une piscine extérieure et un sauna. Parmi les services et équipements offerts par cet appart'hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un salon de coiffure.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Cet appart'hôtel dispose de 2 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.

Repas

Vous découvrirez de nombreuses spécialités Cuisine mexicaine proposée par La Paloma, l'un des 2 restaurants de cet appart'hôtel ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. La journée a été harassante ? L'hébergement abrite un bar / salon et un bar à la plage, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant.

Chambres

Passez un séjour comme il se doit dans une des 20 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et four. Une télévision à écran plat 32 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un bureau et un micro-ondes.

Emplacement

En choisissant Luxury Suites By Estrella del Mar à Mazatlán, vous serez à 1,3 km de Club de golf Estrella de Mar et à 32,3 km de Monument aux pêcheurs. Cet appart'hôtel au bord de la plage se trouve à 32,7 km de Playa Norte et à 32,8 km de Cathédrale de l'Immaculée Conception.

À proximité

Club de golf Estrella de Mar(0.6 miles)
Mazatlán Golf Club(17.7 miles)
Théâtre Universitaire de Mazatlán(19.7 miles)
Aquarium Mazatlán(20 miles)
Monument aux pêcheurs(20.1 miles)
Fort du 31 Mars(20.1 miles)
Parc Héctor Guillermo Peña Tamayo(20.2 miles)
Stade Teodoro Mariscal(20.3 miles)
Playa Norte(20.3 miles)
Centre commercial La Gran Plaza(20.3 miles)
Náměstí Republiky(20.3 miles)
Cathédrale de l'Immaculée Conception(20.4 miles)
Plage de Los Pinos(20.4 miles)
Marché municipal de Jose Maria Pino Suarez(20.4 miles)
Casino Codere(20.5 miles)
L'aéroport principal le plus proche est : Aéroport international Général Rafael Buelna (MZT)(7.5 miles)

Sauna
Blanchisserie
Ascenseur
Centre d'affaires
Personnel multilingue
Coffre-fort

Emplacement

Carretera Estatal, Barron Isla de la Piedra km10, Mazatlán, Sinaloa, Mexique

Club de golf Estrella de Mar (0.6 miles)

Mazatlán Golf Club (17.7 miles)

Théâtre Universitaire de Mazatlán (19.7 miles)

Aquarium Mazatlán (20 miles)

Monument aux pêcheurs (20.1 miles)

Fort du 31 Mars (20.1 miles)

Plus d'informations sur l'emplacement

Options de chambre

8

Suite Luxe, 1 chambre, vue océan

Détails de la chambre

1 Très Grand Lit Double

Couchages 3

797 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

9

Suite Luxe, 3 chambres, vue océan

Détails de la chambre

2 Très Grands Lits Doubles

et

1 Lit Double

Couchages 7

1582 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

11

Suite Luxe, 2 chambres, vue océan

Détails de la chambre

1 Très Grand Lit Double

et

2 Lits Doubles

Couchages 5

1259 ft²

Climatisation

Wi-Fi (gratuit)

Cuisine

Avis des voyageurs sur Luxury Suites By Estrella del Mar

8.5

Très bien

Basé sur 639 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Luxury Suites By Estrella del Mar attire les voyageurs à la recherche de séjours spacieux de type condo, dans un cadre calme, avec de belles piscines, des jacuzzis et de longues plages peu fréquentées. Cependant, son emplacement isolé et ses services limités sur place façonnent en grande partie l'expérience.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Luxury Suites By Estrella del Mar attire les voyageurs à la recherche de séjours spacieux de type condo, dans un cadre calme, avec de belles piscines, des jacuzzis et de longues plages peu fréquentées. Cependant, son emplacement isolé et ses services limités sur place façonnent en grande partie l'expérience.

Nombreux sont ceux qui apprécient les jardins bien entretenus, le cadre avec un terrain de golf et le personnel accueillant, tandis que d'autres signalent un ménage irrégulier, des réponses lentes et des difficultés à trouver ou à contacter la réception. Les chambres sont grandes, mais le décor et l'entretien varient, avec des problèmes récurrents tels que une climatisation faible, des équipements cassés, un Wi-Fi aléatoire et des ustensiles de cuisine rares. La cuisine est généralement savoureuse, mais le choix est limité, les heures d'ouverture peuvent être courtes, le service au bord de la piscine est rare et le mini-marché a un stock limité. Attendez-vous à une retraite paisible et autonome, idéale pour les voyageurs en voiture.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les piscines et les jacuzzis sont des atouts, et la plage est magnifique mais souvent agitée ; les piscines ferment tôt et il n'y a pas de bar/service fiable au bord de la piscine au niveau des suites. Les restaurants sur place et le mini-marché sont limités et éloignés de nombreuses suites ; quelques problèmes d'entretien (ascenseur) ont été signalés.

Avis de voyageur à ce sujet

8

Blanca

10 août 2024

·

A séjourné 2 nuits

Beautiful property! Pro: private beach, pool was nice & clean. Rooms are spacious, large kitchen for in room Cooking. TVs in all rooms. Restaurant have transportation. They have a little on site grocery store, super convient. Cons: staff on site is almost non existent. We were expecting service by the pool, there was 1 waiter but he was rarely seen. The restaurant on site in our unit closed super early too (5:00 pm). There are 2 other restaurants on site that have shuttles but have virtually the same menus with only a couple differences, which was disappointing. Also, they don’t allow load music to be played at the pool and they don’t have any music playing either which was kind of a buzz kill. Overall a great place to relax.

Beautiful property! Pro: private beach, pool was nice & clean. Rooms are spacious, large kitchen for in room Cooking. TVs in all rooms. Restaurant have transportation. They have a little on site grocery store, super convient. Cons: staff on site is almost non existent. We were expecting service by the pool, there was 1 waiter but he was rarely seen. The restaurant on site in our unit closed super early too (5:00 pm). There are 2 other restaurants on site that have shuttles but have virtually the same menus with only a couple differences, which was disappointing. Also, they don’t allow load music to be played at the pool and they don’t have any music playing either which was kind of a buzz kill. Overall a great place to relax.

4

Keith

19 mars 2025

·

A séjourné 10 nuits

One restaurant open in vast mostly empty complex. Poor selection of cooking utensils in unit: no toaster, no kettle, no pairing knife, one very dull large cutting knife; three fry pans, one pot. Good housekeeping except floor gritty with sand. Restaurant is very good. Pool and hot tub very nice. Nothing to do nearby except golf. Good wifi. Isolated

One restaurant open in vast mostly empty complex. Poor selection of cooking utensils in unit: no toaster, no kettle, no pairing knife, one very dull large cutting knife; three fry pans, one pot. Good housekeeping except floor gritty with sand. Restaurant is very good. Pool and hot tub very nice. Nothing to do nearby except golf. Good wifi. Isolated

6

Tonya

8 mars 2023

·

A séjourné 7 nuits

The food was excellent, but limited options, with only 2 restaurants. Same menu at both. I did not like how far away from everything the property was. No shopping or restaurants options close. You have to take several taxis to get anywhere. The condo we stayed in was dirty and the patio door was broken. You could not lock it.

The food was excellent, but limited options, with only 2 restaurants. Same menu at both. I did not like how far away from everything the property was. No shopping or restaurants options close. You have to take several taxis to get anywhere. The condo we stayed in was dirty and the patio door was broken. You could not lock it.

8

Alina Angelica

7 avr. 2025

·

A séjourné 3 nuits

No había bar en la alberca. No pasaron a limpiar los botes de basura en 4 días.

No había bar en la alberca. No pasaron a limpiar los botes de basura en 4 días.

8

Diana

25 juil. 2024

·

A séjourné 7 nuits

La propiedad bien en general, la playa muy brava por las olas, retirado de las tiendas y restaurant, la tienda local muy limitada, pero en general muy recomendable para descansar ...

La propiedad bien en general, la playa muy brava por las olas, retirado de las tiendas y restaurant, la tienda local muy limitada, pero en general muy recomendable para descansar ...

10

Lizzie

28 août 2024

·

A séjourné 5 nuits

Las instalaciones de la suite están geniales y muy muy espaciosas. Fuimos en familia 9 en total incluyendo niñas, está tranquilo, hay que ir preparado y surtido si quieres cocinar ahi, llevar toallas porque las de ahí no tienen nada q. Ver con “luxury towels” pero el personal nos atendió muy bien. Todos los días hicieron. Tienen un minisuper y es mini mini, pero te salva! Tiene su propia la adora y secadora lo cual está increíble, tienes q llevar tu jabón. Para pasarla relax y tranquilo está super bien, porque queda muy lejos de Mazatlan (40mins) así que si quieres alejarte del bullicio y escándalo está es la mejor opción!

Las instalaciones de la suite están geniales y muy muy espaciosas. Fuimos en familia 9 en total incluyendo niñas, está tranquilo, hay que ir preparado y surtido si quieres cocinar ahi, llevar toallas porque las de ahí no tienen nada q. Ver con “luxury towels” pero el personal nos atendió muy bien. Todos los días hicieron. Tienen un minisuper y es mini mini, pero te salva! Tiene su propia la adora y secadora lo cual está increíble, tienes q llevar tu jabón. Para pasarla relax y tranquilo está super bien, porque queda muy lejos de Mazatlan (40mins) así que si quieres alejarte del bullicio y escándalo está es la mejor opción!

4

Manuel

18 juil. 2023

·

A séjourné 3 nuits

Beautiful hotel with impecable golf course. However, the hotel is in desperate need of maintenance. Upon arrival, the elevator was not working and we had to carry our luggage two flights of stairs to the third floor. Our room could not be locked from the inside as the key would free spin inside the nob. It was never fixed after being reported at least three times to the front desk. Overall, the place is worth visiting, but minor details made us regret it this time.

Beautiful hotel with impecable golf course. However, the hotel is in desperate need of maintenance. Upon arrival, the elevator was not working and we had to carry our luggage two flights of stairs to the third floor. Our room could not be locked from the inside as the key would free spin inside the nob. It was never fixed after being reported at least three times to the front desk. Overall, the place is worth visiting, but minor details made us regret it this time.

8

Noe

8 juil. 2024

·

A séjourné 5 nuits

This place is very remote and isolated from City of Mazatlán. This hotel is outdated and decor is of the early 2000's or 90's. If the stay is in the condo suites, all 3 restaurants are far and hotel transportation is not quick (average 15 to 30 minutes). This hotel premises practically shuts down at 9:30pm and the swimming pool closes at 8:00pm. Curfew on vacation is not good nor cost-worthy for the tourists or rentees. The ocean is very dangerous due to many riptides about every 75 to 100 meters apart and the jellyfish that washes up on shore. The ocean view is great, ocean breeze feels great, and the strong wave sounds are relaxing if you like to hear that. The key to enjoy this place is knowing what is here and what is not here, have a rental vehicle (or your own car), and take your own groceries (litte store shop is very limited, pricey, & when it runs out of supplies it takes days after your trip to get there). If you love the outdoors and lots of walking, this is your place to visit. This is not your typical "hotel" experience. You can love it, hate it, or be neautral regarding the limited commodities offered here at "Luxury Suites by Estrella del Mar". *Important Note: Read the other comments to get a better idea of what people have felt or experienced from this place.* Good Luck to All who visit!

This place is very remote and isolated from City of Mazatlán. This hotel is outdated and decor is of the early 2000's or 90's. If the stay is in the condo suites, all 3 restaurants are far and hotel transportation is not quick (average 15 to 30 minutes). This hotel premises practically shuts down at 9:30pm and the swimming pool closes at 8:00pm. Curfew on vacation is not good nor cost-worthy for the tourists or rentees. The ocean is very dangerous due to many riptides about every 75 to 100 meters apart and the jellyfish that washes up on shore. The ocean view is great, ocean breeze feels great, and the strong wave sounds are relaxing if you like to hear that. The key to enjoy this place is knowing what is here and what is not here, have a rental vehicle (or your own car), and take your own groceries (litte store shop is very limited, pricey, & when it runs out of supplies it takes days after your trip to get there). If you love the outdoors and lots of walking, this is your place to visit. This is not your typical "hotel" experience. You can love it, hate it, or be neautral regarding the limited commodities offered here at "Luxury Suites by Estrella del Mar". *Important Note: Read the other comments to get a better idea of what people have felt or experienced from this place.* Good Luck to All who visit!

10

Susana

15 juil. 2024

·

A séjourné 3 nuits

En general excelente. Sería importante la presencia de un salvavidas porque es mar abierto y muy riesgoso

En general excelente. Sería importante la presencia de un salvavidas porque es mar abierto y muy riesgoso

8

Stuart

14 févr. 2025

·

A séjourné 2 nuits

Quiet, close to golf and good restaurants on site , all the staff were very helpful excellent pools and hot tub facilities.

Quiet, close to golf and good restaurants on site , all the staff were very helpful excellent pools and hot tub facilities.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est variable : plusieurs commentaires font l'éloge des chambres propres et des piscines bien entretenues, mais d'autres signalent des chambres ou du linge sale à l'arrivée, des parasites ou de la moisissure, et un ménage ou une collecte des déchets irréguliers.

Avis de voyageur à ce sujet

6

Cesar A

5 août 2024

·

A séjourné 2 nuits

Al check in me comentaron que no habia pagado ninguna noche, la app de hotele.com decia que ya habia pagado una. Al final pague dos noches. El estado de la habitacion es regular-mala, chapas y baños en mal estado, mosquiteros rotos y caidos. Lo peor la limpieza, parecia que no la hacian, camas nal tendidas, olvidaban vaciar botes de basura.

Al check in me comentaron que no habia pagado ninguna noche, la app de hotele.com decia que ya habia pagado una. Al final pague dos noches. El estado de la habitacion es regular-mala, chapas y baños en mal estado, mosquiteros rotos y caidos. Lo peor la limpieza, parecia que no la hacian, camas nal tendidas, olvidaban vaciar botes de basura.

10

j guillermo

24 mai 2024

·

A séjourné 4 nuits

Lq limpieza fue excelente y era diario el servicio, toda el área comun y de alberca en muy buen estado, ambiente tranquilo y familiar.

Lq limpieza fue excelente y era diario el servicio, toda el área comun y de alberca en muy buen estado, ambiente tranquilo y familiar.

10

Guadalupe

4 août 2024

·

A séjourné 4 nuits

Me encantó Luxury By estrella de mar. Es cómodo, amplio, excelente servicio. Solo mejoraría la limpieza de la habitación ya que de cuatro días que estuve solo acudieron uno a limpiar y tuve que reportarlo 3 veces. Falla mucho la señal del wifi. Pero si lo que buscas es desconexión está perfecto. Si es importante llevar despensa básica ya que en el súper que hay se acaba muy rápido todo.

Me encantó Luxury By estrella de mar. Es cómodo, amplio, excelente servicio. Solo mejoraría la limpieza de la habitación ya que de cuatro días que estuve solo acudieron uno a limpiar y tuve que reportarlo 3 veces. Falla mucho la señal del wifi. Pero si lo que buscas es desconexión está perfecto. Si es importante llevar despensa básica ya que en el súper que hay se acaba muy rápido todo.

10

Karla

16 juin 2025

·

A séjourné 1 nuit

Todo súper bonito y limpio

Todo súper bonito y limpio

2

Elizabeth

28 mai 2025

·

A séjourné 4 nuits

The pool was nice but the grounds had a lot of mold. My guest was very sick and could hardly breathe due to the mold. We had to leave early. We only stayed one night. The bed sheets were dirty

The pool was nice but the grounds had a lot of mold. My guest was very sick and could hardly breathe due to the mold. We had to leave early. We only stayed one night. The bed sheets were dirty

10

Cynthia

2 déc. 2022

·

A séjourné 19 321 nuits

Nice, clean, quiet. Great for families

Nice, clean, quiet. Great for families

8

Juan Carlos

26 juil. 2023

·

A séjourné 3 nuits

La disponibilidad de toallas de alberca no es tan accesible, hay que recojerlas temprano. Habia muchas hormigas en nuestro cuarto por lo que no podiamos dejar ningun alimento sin destapar dentro y afuera del refrigerador. El colchon de la cama esta muy aguado jejeje. Sin embargo esto no fue mpedimento de tener una geniales vacasiones. Regresaria a hospedarme al lugar sin problemas.

La disponibilidad de toallas de alberca no es tan accesible, hay que recojerlas temprano. Habia muchas hormigas en nuestro cuarto por lo que no podiamos dejar ningun alimento sin destapar dentro y afuera del refrigerador. El colchon de la cama esta muy aguado jejeje. Sin embargo esto no fue mpedimento de tener una geniales vacasiones. Regresaria a hospedarme al lugar sin problemas.

4

Omar

10 juin 2025

·

A séjourné 1 nuit

El aire nonservia en elndepartamento y el hotel eataba vaciovy no mos quisieron cambuiar de habitacion , muy cortanteblabsenorita de recepcion la limpieza mal echa aire no servia bano tapado Taza de baano con mucha fuga de agua super reabaloso no agarran las teles internet limpieza a medias cucarachas

El aire nonservia en elndepartamento y el hotel eataba vaciovy no mos quisieron cambuiar de habitacion , muy cortanteblabsenorita de recepcion la limpieza mal echa aire no servia bano tapado Taza de baano con mucha fuga de agua super reabaloso no agarran las teles internet limpieza a medias cucarachas

10

Consuelo Aurora

11 avr. 2024

·

A séjourné 3 nuits

Solo faltó un poco más de limpieza

Solo faltó un poco más de limpieza

10

Cristoval

20 juil. 2023

·

A séjourné 3 nuits

excellent place, very clean room, excellent customer service

excellent place, very clean room, excellent customer service

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses avec cuisine et vue sur l'océan, ce qui est idéal pour les familles et les séjours paisibles. Cependant, beaucoup mentionnent un décor daté et des problèmes fréquents tels qu'une climatisation faible ou hors service, des fuites ou des problèmes de plomberie, des serrures/téléphones/téléviseurs cassés, des matelas inconfortables, des ustensiles de cuisine rares et un Wi-Fi peu fiable.

Avis de voyageur à ce sujet

4

Keith

19 mars 2025

·

A séjourné 10 nuits

One restaurant open in vast mostly empty complex. Poor selection of cooking utensils in unit: no toaster, no kettle, no pairing knife, one very dull large cutting knife; three fry pans, one pot. Good housekeeping except floor gritty with sand. Restaurant is very good. Pool and hot tub very nice. Nothing to do nearby except golf. Good wifi. Isolated

One restaurant open in vast mostly empty complex. Poor selection of cooking utensils in unit: no toaster, no kettle, no pairing knife, one very dull large cutting knife; three fry pans, one pot. Good housekeeping except floor gritty with sand. Restaurant is very good. Pool and hot tub very nice. Nothing to do nearby except golf. Good wifi. Isolated

10

Joyce

27 mars 2025

·

A séjourné 6 nuits

Really nice big condo. However it was lacking basic utenils and dishes for cooking. We loved the pool, hot tub. beautiful grounds and quiet location.

Really nice big condo. However it was lacking basic utenils and dishes for cooking. We loved the pool, hot tub. beautiful grounds and quiet location.

8

Steve

4 avr. 2025

·

A séjourné 14 nuits

The bed was so hard the floor was almost better

The bed was so hard the floor was almost better

6

Rosio

17 août 2024

·

A séjourné 5 nuits

Had the basic amenities but we had to be moved due to one: a caller from the outside wanting to come to our room to check if belongings were left. The person was insisting to come to our room, and despite us calling security they kept calling. Second, the water heater was leaking and there was an another leak in the bathroom.

Had the basic amenities but we had to be moved due to one: a caller from the outside wanting to come to our room to check if belongings were left. The person was insisting to come to our room, and despite us calling security they kept calling. Second, the water heater was leaking and there was an another leak in the bathroom.

6

Metzy Yuridia

19 juin 2024

·

A séjourné 3 nuits

Reporte dos veces que el teléfono no funcionaba y en ninguna de esas dos veces lo arreglaron.

Reporte dos veces que el teléfono no funcionaba y en ninguna de esas dos veces lo arreglaron.

2

Luis

21 juin 2023

·

A séjourné 2 nuits

no water for shower in master bedroom and no ac on half the suit, including the 2nd bedroom. We reported the problem on day one and had to called back the night of. day 2 because the night and morning shifts at front desk didn’t report the issue

no water for shower in master bedroom and no ac on half the suit, including the 2nd bedroom. We reported the problem on day one and had to called back the night of. day 2 because the night and morning shifts at front desk didn’t report the issue

4

Omar

10 juin 2025

·

A séjourné 1 nuit

El aire nonservia en elndepartamento y el hotel eataba vaciovy no mos quisieron cambuiar de habitacion , muy cortanteblabsenorita de recepcion la limpieza mal echa aire no servia bano tapado Taza de baano con mucha fuga de agua super reabaloso no agarran las teles internet limpieza a medias cucarachas

El aire nonservia en elndepartamento y el hotel eataba vaciovy no mos quisieron cambuiar de habitacion , muy cortanteblabsenorita de recepcion la limpieza mal echa aire no servia bano tapado Taza de baano con mucha fuga de agua super reabaloso no agarran las teles internet limpieza a medias cucarachas

10

Jorge

5 sept. 2024

·

A séjourné 2 nuits

Hotel was very nice, booked a 2 bedroom and it was very big with a view to the ocean.

Hotel was very nice, booked a 2 bedroom and it was very big with a view to the ocean.

8

Aline

20 août 2024

·

A séjourné 2 nuits

El aire acondicionado de los dormitorios no funcionó

El aire acondicionado de los dormitorios no funcionó

10

Perla

26 déc. 2024

·

A séjourné 1 nuit

La vista, la amplitud de las habitaciones y los servicios con los que cuenta, sobretodo la tranquilidad del lugar

La vista, la amplitud de las habitaciones y los servicios con los que cuenta, sobretodo la tranquilidad del lugar

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Les commentaires sur le service sont mitigés : de nombreux clients ont trouvé le personnel amical et serviable, mais beaucoup d'autres signalent une mauvaise communication, un enregistrement confus ou lent, des téléphones sans réponse, un personnel limité et un service lent ou irrégulier au restaurant et à la piscine. La résolution des problèmes et les changements de chambre ont parfois été retardés ou refusés.

Avis de voyageur à ce sujet

8

agustin

20 févr. 2023

·

A séjourné 4 nuits

All was great except for the transportation. Front desk would hardly answer phone calls

All was great except for the transportation. Front desk would hardly answer phone calls

2

Fernando

24 avr. 2025

·

A séjourné 1 nuit

The staff was not very helpful this place is big there no help how to get the condos. All Was given was a map go there no direction by the staff with luggage the outcome I checked in and 30 minutes I checked out they keep the payment for the night I would never stay here again and I wont won’t recommend any on my stall to stay here.

The staff was not very helpful this place is big there no help how to get the condos. All Was given was a map go there no direction by the staff with luggage the outcome I checked in and 30 minutes I checked out they keep the payment for the night I would never stay here again and I wont won’t recommend any on my stall to stay here.

10

Martin

17 juin 2024

·

A séjourné 1 nuit

Superb location and wonderful property with very friendly staff

Superb location and wonderful property with very friendly staff

8

ruben

8 août 2023

·

A séjourné 3 nuits

Muy poco personal, sobre todo en recepción de LUXURY SUITES para ser temporada alta. Los horarios de los restaurantes del hotel muy limitados. Solicitamos un taxi y llegó 2 hrs después.

Muy poco personal, sobre todo en recepción de LUXURY SUITES para ser temporada alta. Los horarios de los restaurantes del hotel muy limitados. Solicitamos un taxi y llegó 2 hrs después.

10

Cesar Arnoldo

8 août 2024

·

A séjourné 4 nuits

Excelente atención e instalaciones.

Excelente atención e instalaciones.

4

Claudio

28 mars 2023

·

A séjourné 2 nuits

we arrive and the lady at the front gate took a while to come and open the gate for us. she didn't give us instructions in where to go. We assume we needed to go to the condominium area as that was our reservation. we spend an hour trying to find someone to help us with check in. while looking for some one we call the number in our reservation, and no one ever answer. finally a person cleaning told us to go to the hotel to do the check in. The hotel is extremely far from the condo area. we lost over and hour trying to figure all this out. the check in person didn't inform us that we need it a gate pass. every time we tried to leave the resort we were ask about a pass. they wanted us to go back to the hotel area to get one. Like I said too far from the condo and inconvenient.

we arrive and the lady at the front gate took a while to come and open the gate for us. she didn't give us instructions in where to go. We assume we needed to go to the condominium area as that was our reservation. we spend an hour trying to find someone to help us with check in. while looking for some one we call the number in our reservation, and no one ever answer. finally a person cleaning told us to go to the hotel to do the check in. The hotel is extremely far from the condo area. we lost over and hour trying to figure all this out. the check in person didn't inform us that we need it a gate pass. every time we tried to leave the resort we were ask about a pass. they wanted us to go back to the hotel area to get one. Like I said too far from the condo and inconvenient.

6

Irma Tabanny

12 juil. 2024

·

A séjourné 4 nuits

Front desk some days will just don't answer, some upgrades should be made... we took 3p min the first day to take the key out from the door, shower handle of one restroom didn't even stay in place, was completely broken. Restaurant Delfines never took my drink when requested one to the pool area, more than 1.5 hrs waiting for ir before I canceled...they didn't even apologized other than all that the place is pretty. Beach pretty and clean, pool and instalations fine

Front desk some days will just don't answer, some upgrades should be made... we took 3p min the first day to take the key out from the door, shower handle of one restroom didn't even stay in place, was completely broken. Restaurant Delfines never took my drink when requested one to the pool area, more than 1.5 hrs waiting for ir before I canceled...they didn't even apologized other than all that the place is pretty. Beach pretty and clean, pool and instalations fine

4

Omar

10 juin 2025

·

A séjourné 1 nuit

El aire nonservia en elndepartamento y el hotel eataba vaciovy no mos quisieron cambuiar de habitacion , muy cortanteblabsenorita de recepcion la limpieza mal echa aire no servia bano tapado Taza de baano con mucha fuga de agua super reabaloso no agarran las teles internet limpieza a medias cucarachas

El aire nonservia en elndepartamento y el hotel eataba vaciovy no mos quisieron cambuiar de habitacion , muy cortanteblabsenorita de recepcion la limpieza mal echa aire no servia bano tapado Taza de baano con mucha fuga de agua super reabaloso no agarran las teles internet limpieza a medias cucarachas

2

Ron

1 mars 2025

·

A séjourné 1 nuit

Massive property with no signs as to the direction of the office to check in. Took us 20 minutes driving from the front gate, multiple u-turns, inquiries with several people until we bumped into a shuttle driver who told us to follow him to the check in lobby. Without him, we never would have found it otherwise. Very isolated.

Massive property with no signs as to the direction of the office to check in. Took us 20 minutes driving from the front gate, multiple u-turns, inquiries with several people until we bumped into a shuttle driver who told us to follow him to the check in lobby. Without him, we never would have found it otherwise. Very isolated.

8

Stuart

14 févr. 2025

·

A séjourné 2 nuits

Quiet, close to golf and good restaurants on site , all the staff were very helpful excellent pools and hot tub facilities.

Quiet, close to golf and good restaurants on site , all the staff were very helpful excellent pools and hot tub facilities.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Établissement éloigné et isolé des attractions de Mazatlán ; une voiture ou un transport payant est généralement nécessaire. Cadre calme et sûr à l'intérieur d'un grand complexe, mais la signalisation et la réception peuvent être déroutantes.

Avis de voyageur à ce sujet

10

BIBIANA

14 sept. 2024

·

A séjourné 1 nuit

Great peaceful place but if your plans are to party by the malecón this is not the place to stay.

Great peaceful place but if your plans are to party by the malecón this is not the place to stay.

10

Blanca

28 août 2024

·

A séjourné 3 nuits

El hotel es muy bonito, cómodo, el trato super amable; aunque está lejos de Mazatlán, si quieres un lugar de descanso es genial, si lo que deseas es turistear lo único conveniente es que lleves vehículo

El hotel es muy bonito, cómodo, el trato super amable; aunque está lejos de Mazatlán, si quieres un lugar de descanso es genial, si lo que deseas es turistear lo único conveniente es que lleves vehículo

10

pascual

1 juin 2023

·

A séjourné 1 nuit

I like the privacy, safe and the view and clean. The dining restaurant at the hotel and spa was great, fresh and service was good. I didn’t like was it was a little drive from attraction of the city.

I like the privacy, safe and the view and clean. The dining restaurant at the hotel and spa was great, fresh and service was good. I didn’t like was it was a little drive from attraction of the city.

10

Deborah

7 févr. 2025

·

A séjourné 11 nuits

This is the perfect resort to enjoy golf and sunshine! It's away from the noise of the Golden Zone and the suite was very convenient and clean. Beautiful landscaping and Staff was excellent. You will need either to rent a car or hire a cab to go into the city. We are definitely returning next year.

This is the perfect resort to enjoy golf and sunshine! It's away from the noise of the Golden Zone and the suite was very convenient and clean. Beautiful landscaping and Staff was excellent. You will need either to rent a car or hire a cab to go into the city. We are definitely returning next year.

10

César Alán

2 août 2024

·

A séjourné 3 nuits

Si quieres descansar y relajarte en un lugar aislado del típico bullicio de Mazatlán, éste es el lugar ideal, sólo lleva suficientes provisiones para tu estancia pues el supermercado más cercano está a 20 minutos

Si quieres descansar y relajarte en un lugar aislado del típico bullicio de Mazatlán, éste es el lugar ideal, sólo lleva suficientes provisiones para tu estancia pues el supermercado más cercano está a 20 minutos

8

Noe

8 juil. 2024

·

A séjourné 5 nuits

This place is very remote and isolated from City of Mazatlán. This hotel is outdated and decor is of the early 2000's or 90's. If the stay is in the condo suites, all 3 restaurants are far and hotel transportation is not quick (average 15 to 30 minutes). This hotel premises practically shuts down at 9:30pm and the swimming pool closes at 8:00pm. Curfew on vacation is not good nor cost-worthy for the tourists or rentees. The ocean is very dangerous due to many riptides about every 75 to 100 meters apart and the jellyfish that washes up on shore. The ocean view is great, ocean breeze feels great, and the strong wave sounds are relaxing if you like to hear that. The key to enjoy this place is knowing what is here and what is not here, have a rental vehicle (or your own car), and take your own groceries (litte store shop is very limited, pricey, & when it runs out of supplies it takes days after your trip to get there). If you love the outdoors and lots of walking, this is your place to visit. This is not your typical "hotel" experience. You can love it, hate it, or be neautral regarding the limited commodities offered here at "Luxury Suites by Estrella del Mar". *Important Note: Read the other comments to get a better idea of what people have felt or experienced from this place.* Good Luck to All who visit!

This place is very remote and isolated from City of Mazatlán. This hotel is outdated and decor is of the early 2000's or 90's. If the stay is in the condo suites, all 3 restaurants are far and hotel transportation is not quick (average 15 to 30 minutes). This hotel premises practically shuts down at 9:30pm and the swimming pool closes at 8:00pm. Curfew on vacation is not good nor cost-worthy for the tourists or rentees. The ocean is very dangerous due to many riptides about every 75 to 100 meters apart and the jellyfish that washes up on shore. The ocean view is great, ocean breeze feels great, and the strong wave sounds are relaxing if you like to hear that. The key to enjoy this place is knowing what is here and what is not here, have a rental vehicle (or your own car), and take your own groceries (litte store shop is very limited, pricey, & when it runs out of supplies it takes days after your trip to get there). If you love the outdoors and lots of walking, this is your place to visit. This is not your typical "hotel" experience. You can love it, hate it, or be neautral regarding the limited commodities offered here at "Luxury Suites by Estrella del Mar". *Important Note: Read the other comments to get a better idea of what people have felt or experienced from this place.* Good Luck to All who visit!

8

Manuel

21 mars 2025

·

A séjourné 4 nuits

This property is not close to Mazatlán or stone island.

This property is not close to Mazatlán or stone island.

2

Ron

1 mars 2025

·

A séjourné 1 nuit

Massive property with no signs as to the direction of the office to check in. Took us 20 minutes driving from the front gate, multiple u-turns, inquiries with several people until we bumped into a shuttle driver who told us to follow him to the check in lobby. Without him, we never would have found it otherwise. Very isolated.

Massive property with no signs as to the direction of the office to check in. Took us 20 minutes driving from the front gate, multiple u-turns, inquiries with several people until we bumped into a shuttle driver who told us to follow him to the check in lobby. Without him, we never would have found it otherwise. Very isolated.

10

philip

1 avr. 2025

·

A séjourné 2 nuits

Very nice property very quiet but too far from mazatlan.

Very nice property very quiet but too far from mazatlan.

8

Michelle Wedderburn for

26 déc. 2022

·

A séjourné 19 351 nuits

We enjoyed our stay. It is very far from the city part of Mazatlan but great for relaxing, especially w/kids.

We enjoyed our stay. It is very far from the city part of Mazatlan but great for relaxing, especially w/kids.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La qualité de la nourriture est bien notée, mais les options sont limitées, les menus se répètent, les heures d'ouverture peuvent être matinales et le service est souvent lent. Il n'y a pas de bar au bord de la piscine au niveau des suites et le service au bord de la piscine est rare ; il est conseillé d'apporter ses propres provisions.

Avis de voyageur à ce sujet

8

Blanca

10 août 2024

·

A séjourné 2 nuits

Beautiful property! Pro: private beach, pool was nice & clean. Rooms are spacious, large kitchen for in room Cooking. TVs in all rooms. Restaurant have transportation. They have a little on site grocery store, super convient. Cons: staff on site is almost non existent. We were expecting service by the pool, there was 1 waiter but he was rarely seen. The restaurant on site in our unit closed super early too (5:00 pm). There are 2 other restaurants on site that have shuttles but have virtually the same menus with only a couple differences, which was disappointing. Also, they don’t allow load music to be played at the pool and they don’t have any music playing either which was kind of a buzz kill. Overall a great place to relax.

Beautiful property! Pro: private beach, pool was nice & clean. Rooms are spacious, large kitchen for in room Cooking. TVs in all rooms. Restaurant have transportation. They have a little on site grocery store, super convient. Cons: staff on site is almost non existent. We were expecting service by the pool, there was 1 waiter but he was rarely seen. The restaurant on site in our unit closed super early too (5:00 pm). There are 2 other restaurants on site that have shuttles but have virtually the same menus with only a couple differences, which was disappointing. Also, they don’t allow load music to be played at the pool and they don’t have any music playing either which was kind of a buzz kill. Overall a great place to relax.

10

Ann

16 déc. 2022

·

A séjourné 3 nuits

This is a beautiful setting far from the noisy (but fun) city of Mazatlan. Miles of beautiful beach. Our upgrade was great. Food in restaurants was delicious.

This is a beautiful setting far from the noisy (but fun) city of Mazatlan. Miles of beautiful beach. Our upgrade was great. Food in restaurants was delicious.

8

Saul

27 juil. 2024

·

A séjourné 5 nuits

Muy bonito lugar, debería tener más variedad de comida y bebidas

Muy bonito lugar, debería tener más variedad de comida y bebidas

6

Debora

22 févr. 2025

·

A séjourné 5 nuits

Very isolated. Poor communication with employees speaking little English. Kitchen was sparsely equipped. No pool bar. Very responsive when we needed things. No shower door. Water leak under bathroon sink. Would nor go back.

Very isolated. Poor communication with employees speaking little English. Kitchen was sparsely equipped. No pool bar. Very responsive when we needed things. No shower door. Water leak under bathroon sink. Would nor go back.

6

Tonya

8 mars 2023

·

A séjourné 7 nuits

The food was excellent, but limited options, with only 2 restaurants. Same menu at both. I did not like how far away from everything the property was. No shopping or restaurants options close. You have to take several taxis to get anywhere. The condo we stayed in was dirty and the patio door was broken. You could not lock it.

The food was excellent, but limited options, with only 2 restaurants. Same menu at both. I did not like how far away from everything the property was. No shopping or restaurants options close. You have to take several taxis to get anywhere. The condo we stayed in was dirty and the patio door was broken. You could not lock it.

8

Alina Angelica

7 avr. 2025

·

A séjourné 3 nuits

No había bar en la alberca. No pasaron a limpiar los botes de basura en 4 días.

No había bar en la alberca. No pasaron a limpiar los botes de basura en 4 días.

10

Rogelio

2 janv. 2023

·

A séjourné 19 358 nuits

They need more internal communication, better quality food and a pool bar at the condominiums area.

They need more internal communication, better quality food and a pool bar at the condominiums area.

10

Cesar

20 mai 2024

·

A séjourné 3 nuits

The staff is very friendly and respectful. The restaurants here are amazing. It’s so quiet here and the beach is just a few feet away it’s so beautiful

The staff is very friendly and respectful. The restaurants here are amazing. It’s so quiet here and the beach is just a few feet away it’s so beautiful

10

Adriana

18 août 2024

·

A séjourné 3 nuits

Excelente servicio, comida riquísima pero recomendable para llegar y no salir de ahí, pues bastante retirado del centro de la ciudad

Excelente servicio, comida riquísima pero recomendable para llegar y no salir de ahí, pues bastante retirado del centro de la ciudad

8

Guillermo

31 juil. 2023

·

A séjourné 4 nuits

Muy buenas instalaciones. La comida muy buena. Solo falta rapidez en los restaurantes.

Muy buenas instalaciones. La comida muy buena. Solo falta rapidez en los restaurantes.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

6

Tonya

8 mars 2023

·

A séjourné 7 nuits

The food was excellent, but limited options, with only 2 restaurants. Same menu at both. I did not like how far away from everything the property was. No shopping or restaurants options close. You have to take several taxis to get anywhere. The condo we stayed in was dirty and the patio door was broken. You could not lock it.

The food was excellent, but limited options, with only 2 restaurants. Same menu at both. I did not like how far away from everything the property was. No shopping or restaurants options close. You have to take several taxis to get anywhere. The condo we stayed in was dirty and the patio door was broken. You could not lock it.

4

Jose Antonio

6 mars 2023

·

A séjourné 2 nuits

Very disappointed, purchased a 3 bedroom stay and gave me a 2 bedroom instead stay they adjusted the charges,And still waiting for my refund from expedia.tried to contact Expedia but texting I disabled.

Very disappointed, purchased a 3 bedroom stay and gave me a 2 bedroom instead stay they adjusted the charges,And still waiting for my refund from expedia.tried to contact Expedia but texting I disabled.

8

agustin

20 févr. 2023

·

A séjourné 4 nuits

All was great except for the transportation. Front desk would hardly answer phone calls

All was great except for the transportation. Front desk would hardly answer phone calls

10

Esteban

14 févr. 2023

·

A séjourné 3 nuits

Wonderful property

Wonderful property

8

Jorge E

12 févr. 2023

·

A séjourné 4 nuits

Personal amable, lugar silencioso y agradable para descansar.... Lo unico seria la tina de baño esta muy alta y se vuelve resbaladiza al contacto con el agua, también para abrir la llave del agua muy a distancia. Pero quedamos con ganas de volver. Gracias

Personal amable, lugar silencioso y agradable para descansar.... Lo unico seria la tina de baño esta muy alta y se vuelve resbaladiza al contacto con el agua, también para abrir la llave del agua muy a distancia. Pero quedamos con ganas de volver. Gracias

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 11:30

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. À noter : veuillez contacter l'hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre arrivée. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 22 h 00. Vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours

Piscine accessible de 07 h 00 à 21 h 00.
L'hébergement est gratuit pour un maximum de 2 enfants âgés de 11 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
Formalités d'arrivée sans contact disponibles.

Navette aéroport : 300 MXN par véhicule, aller simple

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.