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Stay Inn Hotels

$77

/ night

Avg. for September

Stay Inn Hotels - Image 1

Stay Inn Hotels - Room

Stay Inn Hotels - Room

Stay Inn Hotels - View from room

Stay Inn Hotels - Reception

Select dates to see prices and availability

$77

/ night

Avg. for September

Monthly average prices

Nightly prices at Stay Inn Hotels average $54 in February, the cheapest month, and $90 in October, the most expensive, based on the last 12 months.

Average nightly price at Stay Inn Hotels by month, last 12 months (USD)
Month	Average price
January	$56
February	$54
March	$57
April	$64
May	$70
June	$67
July	$65
August	$63
September	$77
October	$90
November	$68
December	$57

Most expensive: October (~$90)

Cheapest: February (~$54)

About this property

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic...

Amenities

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.

Business amenities

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 53 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

Location

With a stay at Stay Inn Hotels in Reynosa, you'll be connected to a shopping center, within a 10-minute drive of Puente Internacional Reynosa-Hidalgo and Plaza H100. This spa hotel is 13.1 mi (21.1 km) from La Plaza Mall and 14.1 mi (22.7 km) from McAllen Convention Center.

What's nearby

Plaza H100(0.5 miles)
Peripheral Path Plaza(1.9 miles)
Parque de Beisbol Adolfo Lopez Mateos(2.3 miles)
Mercado Zaragoza(4.3 miles)
Railway Museum(4.3 miles)
Reynosa City Hall(4.4 miles)
Plaza Miguel Hidalgo(4.4 miles)
Nuestra Senora de Guadalupe Parish(4.8 miles)
Puente Internacional Reynosa-Hidalgo(6.2 miles)
Reynosa Cultural Park(6.5 miles)
Old Hidalgo Pumphouse(6.6 miles)
World's Largest Killer Bee(7.1 miles)
Payne Arena(8.6 miles)
Anzalduas International Bridge(8.7 miles)
Bentsen-Rio Grande Valley State Park(9.7 miles)
Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)(9.9 miles)
Miller Intl. Airport (MFE)(19.7 miles)

Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service

Location

Carretera Monterrey, km 213, Col. Valle Alto. Plaza Engrei, Reynosa, Tamaulipas, Mexico

Plaza H100 (0.5 miles)

Peripheral Path Plaza (1.9 miles)

Parque de Beisbol Adolfo Lopez Mateos (2.3 miles)

Mercado Zaragoza (4.3 miles)

Railway Museum (4.3 miles)

Reynosa City Hall (4.4 miles)

More location info

Room options

1

Basic Studio Suite, 2 Bedrooms

Room details

2 King Beds

and

1 Sofa Bed

Sleeps 4

292 ft²

Air Conditioning

Heating

Wi-Fi (Free)

5

Classic Double Room

Room details

2 King Beds

and

2 Queen Beds

Sleeps 2

292 ft²

Air Conditioning

Heating

Wi-Fi (Free)

5

Comfort Double Room

Room details

2 King Beds

and

2 Queen Beds

Sleeps 2

292 ft²

Air Conditioning

Heating

Wi-Fi (Free)

7

Luxury Room

Room details

1 King Bed

Sleeps 2

617 ft²

Air Conditioning

Heating

Wi-Fi (Free)

7

Comfort Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

291 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

4

Junior Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

370 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews

8.2

Very good

Based on 231 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Stay Inn Hotels, guests often praise friendly staff and generally clean, comfortable rooms, while others describe recurring issues like weak shower pressure, thin or dated towels, drainage odors, and occasional problems with key cards or in-room features.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across reviews of Stay Inn Hotels, guests often praise friendly staff and generally clean, comfortable rooms, while others describe recurring issues like weak shower pressure, thin or dated towels, drainage odors, and occasional problems with key cards or in-room features.

The location is described as convenient, with nearby restaurants and easy access, though street noise is noted in some rooms. Facilities feedback varies: the pool is appreciated, but parking can be difficult during events and some amenities or replacements were unavailable when requested. Breakfast experiences are mixed, from satisfying to cold or not ready on time. Expect a solid value stay if you prioritize location and service, but inconsistencies may affect comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The pool is appreciated and one guest noted access to a neighboring gym. Parking is mixed—sufficient for some but often full or difficult during events; the property is also pet friendly.

Related guest reviews

10

Karyna

Jun 18, 2023

·

Stayed 1 night

Front desk was nice and checked us in quickly, room was nice and clean. Spent the day in the pool which was very clean as well. Will be back soon!

Front desk was nice and checked us in quickly, room was nice and clean. Spent the day in the pool which was very clean as well. Will be back soon!

6

RICARDO

Jul 1, 2024

·

Stayed 1 night

Las instalaciones están increíbles

Las instalaciones están increíbles

6

Roberto

Oct 10, 2023

·

Stayed 5 nights

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.

4

Sergio

Mar 27, 2025

·

Stayed 1 night

Parking is horrendous due to event center, their system was not activating room keys which made it very inconvinient to go in and out of the room ,I needed the attendant come and open my door every time I came back. There was no toiletries and towels were paper thin with no floor towel availiable for shower, very noisy place.

Parking is horrendous due to event center, their system was not activating room keys which made it very inconvinient to go in and out of the room ,I needed the attendant come and open my door every time I came back. There was no toiletries and towels were paper thin with no floor towel availiable for shower, very noisy place.

6

victor

Aug 26, 2024

·

Stayed 1 night

AUN CUANDO HABIA MUCHAS HABITACIONES DISPONIBLES, PARA HACER UN EARLY CHECK IN COBRAN 350 PESOS, ENTENDI QUE PUEDO LLEGAR A LAS 7AM Y PAGAR LOS 350, ME PARECE RAZONABLE PERO ERA 1.30 FALTABA 1 HORA Y MEDIA PARA QUE ME HICIERAN EL CHECK IN REGULAR, CREO QUE PUDIERON DEJARME PASAR SIN CARGO O REDUCIRLO. DIGANLE AL HOTEL QUE EL PAPEL SANITARIO VA EN EL SANITARIO NO COLOCADO EN EL TOCADOR. A MENOS QUE SEA UN MOTEL. EN GENERAL BIEN AUNQUE EL MOBILIARIO DE LA ALBERCA NECESITA RENOVACION URGENTE Y SOBRE TODO LIMPIEZA.

AUN CUANDO HABIA MUCHAS HABITACIONES DISPONIBLES, PARA HACER UN EARLY CHECK IN COBRAN 350 PESOS, ENTENDI QUE PUEDO LLEGAR A LAS 7AM Y PAGAR LOS 350, ME PARECE RAZONABLE PERO ERA 1.30 FALTABA 1 HORA Y MEDIA PARA QUE ME HICIERAN EL CHECK IN REGULAR, CREO QUE PUDIERON DEJARME PASAR SIN CARGO O REDUCIRLO. DIGANLE AL HOTEL QUE EL PAPEL SANITARIO VA EN EL SANITARIO NO COLOCADO EN EL TOCADOR. A MENOS QUE SEA UN MOTEL. EN GENERAL BIEN AUNQUE EL MOBILIARIO DE LA ALBERCA NECESITA RENOVACION URGENTE Y SOBRE TODO LIMPIEZA.

10

Maria A.

Nov 25, 2025

·

Stayed 2 nights

Pet friendly, clean rooms and professional staff.

Pet friendly, clean rooms and professional staff.

8

Viridiana

Jul 23, 2024

·

Stayed 3 nights

Buena habitación, buen hotel, solo hubo un detalle en recepcion, pedi un cambio de toalla xk iba a la alberca, ya que la mia estaba mojada y de favor pedi me la cambiaran x una seca y no me la quisieron cambiar .

Buena habitación, buen hotel, solo hubo un detalle en recepcion, pedi un cambio de toalla xk iba a la alberca, ya que la mia estaba mojada y de favor pedi me la cambiaran x una seca y no me la quisieron cambiar .

10

Gustavo

Jul 24, 2024

·

Stayed 1 night

Excellent facilities, very in line with the price offered, spectacular that they have WhatsApp chat, and not just a landline, that's a plus, difficult to find a hotel in Mexico that has it.

Excellent facilities, very in line with the price offered, spectacular that they have WhatsApp chat, and not just a landline, that's a plus, difficult to find a hotel in Mexico that has it.

8

Mario

Dec 19, 2025

·

Stayed 1 night

El hotel no es muy grande, las habitaciones tienen un buen tamaño, el personal es servicial y atento, el estacionamiento es suficiente, la ubicación es excelente

El hotel no es muy grande, las habitaciones tienen un buen tamaño, el personal es servicial y atento, el estacionamiento es suficiente, la ubicación es excelente

8

Gerardo

Aug 26, 2024

·

Stayed 3 nights

El estacionamiento siempre estaba lleno

El estacionamiento siempre estaba lleno

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests reported very clean rooms and pleasant smells, while others found dirty carpets or linens, hair in bathrooms, drainage or musty odors, cockroaches, and missing, thin, or worn towels and toiletries. Hot water delays and problematic showers were also noted.

Related guest reviews

2

hector

Nov 24, 2025

·

Stayed 1 night

El personal de recepcion fue amable pero muy Mal color a drenaje en pasillo, pasillo descuidado sucio, habitacion con Mal color, sucia, paredes manchadas, cabecera de cama manchada con labial o Algo rojo, decidimos no quedarnos. honestamente muy desagradable.

El personal de recepcion fue amable pero muy Mal color a drenaje en pasillo, pasillo descuidado sucio, habitacion con Mal color, sucia, paredes manchadas, cabecera de cama manchada con labial o Algo rojo, decidimos no quedarnos. honestamente muy desagradable.

10

Raul

Nov 9, 2025

·

Stayed 1 night

Really clean rooms as well as nice smell entering.

Really clean rooms as well as nice smell entering.

10

Antonio

Dec 15, 2025

·

Stayed 1 night

La habitación estaba muy limpia y el personal fue muy amable

La habitación estaba muy limpia y el personal fue muy amable

2

Carlos

Dec 31, 2023

·

Stayed 1 night

Wasn’t on shape to go to front desk to ask for another room, just arrived and noticed the bad smell from the bathroom/restroom. Just turned on the fan to allow the air to flow. Next morning tried to take a shower but bath was clogged, it became a pool with slippery floor. Was in the rush. I had to take a shower… is amazing they dare to rent a room like this

Wasn’t on shape to go to front desk to ask for another room, just arrived and noticed the bad smell from the bathroom/restroom. Just turned on the fan to allow the air to flow. Next morning tried to take a shower but bath was clogged, it became a pool with slippery floor. Was in the rush. I had to take a shower… is amazing they dare to rent a room like this

4

Damaris

Nov 30, 2024

·

Stayed 1 night

La alfombra estaba muy sucia, se veían las manchas a pesar de la luz indirecta de la habitación. Había un montón de cabellos en el piso, por el área del lavamanos. Había un cabello en el lavamanos, más en la regadera y hasta en la funda de la almohada. Sí necesitan ser más cuidadosos con la limpieza. En la regadera, solamente había un bote grande de algo jabonoso, sin etiqueta; trae tu propio jabón y shampoo, acondicionador, etc.

La alfombra estaba muy sucia, se veían las manchas a pesar de la luz indirecta de la habitación. Había un montón de cabellos en el piso, por el área del lavamanos. Había un cabello en el lavamanos, más en la regadera y hasta en la funda de la almohada. Sí necesitan ser más cuidadosos con la limpieza. En la regadera, solamente había un bote grande de algo jabonoso, sin etiqueta; trae tu propio jabón y shampoo, acondicionador, etc.

10

Maria A.

Nov 25, 2025

·

Stayed 2 nights

Pet friendly, clean rooms and professional staff.

Pet friendly, clean rooms and professional staff.

2

Ruben Gerardo

Sep 28, 2023

·

Stayed 1 night

Muy sucia la alfombra, las toallas, las sábanas, pésimo, Y en la aplicación tome cama king size y al llegar me dicen que solo tienen camas dobles, pésimo

Muy sucia la alfombra, las toallas, las sábanas, pésimo, Y en la aplicación tome cama king size y al llegar me dicen que solo tienen camas dobles, pésimo

4

JAVIER ALVARADO

Sep 5, 2025

·

Stayed 1 night

El piso estaba levantado y en desnivel, el cuarto olía a drenaje, no cuentan con tabla para planchar.

El piso estaba levantado y en desnivel, el cuarto olía a drenaje, no cuentan con tabla para planchar.

4

Fabián

Dec 14, 2025

·

Stayed 1 night

Toallas muy viejas y dañadas Agua caliente tardaba en salir 10 min No atendieron solicitud para accesar a tv por cable

Toallas muy viejas y dañadas Agua caliente tardaba en salir 10 min No atendieron solicitud para accesar a tv por cable

2

Elias

Nov 20, 2025

·

Stayed 1 night

The stay was awful. The electricity went out, the bathroom started overflowing, the breakfast was cold and mushy. There were cockroaches and a bad smell. I will never stay here again. Plus we were overcharged once we arrived at the hotel.

The stay was awful. The electricity went out, the bathroom started overflowing, the breakfast was cold and mushy. There were cockroaches and a bad smell. I will never stay here again. Plus we were overcharged once we arrived at the hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some guests pleased with the beds. Others mentioned street noise, loud A/C, limited in-room amenities such as extra blankets, cribs, or Smart TV, and occasional mattress comfort concerns.

Related guest reviews

8

Jonathan Iván

Jun 3, 2024

·

Stayed 1 night

La habitación olía mucho a humedad y el clima hacía muchísimo ruido

La habitación olía mucho a humedad y el clima hacía muchísimo ruido

8

Giovanni

Jul 13, 2024

·

Stayed 1 night

Me gustó su accesibilidad y ubicación muy céntrica No me terminó de gustar la comodidad del colchón y sus cobijas

Me gustó su accesibilidad y ubicación muy céntrica No me terminó de gustar la comodidad del colchón y sus cobijas

10

María del Pilar

Aug 25, 2024

·

Stayed 1 night

Muy cómodo y fácil acceso

Muy cómodo y fácil acceso

10

Florisol

Sep 12, 2023

·

Stayed 1 night

Comfortable.

Comfortable.

8

David

Oct 5, 2025

·

Stayed 2 nights

Habitación con falta de amenidades (cambio o reposición)

Habitación con falta de amenidades (cambio o reposición)

8

Edgar

Jul 15, 2024

·

Stayed 1 night

El cuarto olía mal, la tele no era S-Mart TV. Lo demás todo bien

El cuarto olía mal, la tele no era S-Mart TV. Lo demás todo bien

6

Nayelli

Sep 8, 2025

·

Stayed 1 night

Bien solo no Proporcionan cobijas extras ni cunas ni camas de ser el caso que se necesite. No tienen

Bien solo no Proporcionan cobijas extras ni cunas ni camas de ser el caso que se necesite. No tienen

8

Mario

Dec 19, 2025

·

Stayed 1 night

El hotel no es muy grande, las habitaciones tienen un buen tamaño, el personal es servicial y atento, el estacionamiento es suficiente, la ubicación es excelente

El hotel no es muy grande, las habitaciones tienen un buen tamaño, el personal es servicial y atento, el estacionamiento es suficiente, la ubicación es excelente

6

Marcela

Jun 8, 2024

·

Stayed 1 night

Las camas no son tan cómodas y las habitaciones un poco descuidadas

Las camas no son tan cómodas y las habitaciones un poco descuidadas

8

Bertha

Oct 12, 2025

·

Stayed 1 night

La habitación muy amplia y cómoda. Tenía habitación en segundo piso, tuve q subir con maleta por escalera, se escucha muchísimo el ruido de la avenida toda la noche, y el agua de la regadera sale muy poca y sin presión. La cama cómoda y habitación limpia.

La habitación muy amplia y cómoda. Tenía habitación en segundo piso, tuve q subir con maleta por escalera, se escucha muchísimo el ruido de la avenida toda la noche, y el agua de la regadera sale muy poca y sin presión. La cama cómoda y habitación limpia.

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AI-generated summary based on recent guest reviews

Service

Many reviews praise friendly, helpful staff and quick check-in. However, reports include rude or slow reception, unavailable staff late at night, unresolved requests, key-card issues, overcharge concerns, and difficulty reaching the hotel by phone.

Related guest reviews

4

Jorge

Jul 5, 2024

·

Stayed 1 night

El personal que se encontraba en esos momentos en recepción fue muy descortés, a pesar de tener la reservación entre ellos se preguntaban si podían ofrecer el servicio.

El personal que se encontraba en esos momentos en recepción fue muy descortés, a pesar de tener la reservación entre ellos se preguntaban si podían ofrecer el servicio.

10

Karyna

Jun 18, 2023

·

Stayed 1 night

Front desk was nice and checked us in quickly, room was nice and clean. Spent the day in the pool which was very clean as well. Will be back soon!

Front desk was nice and checked us in quickly, room was nice and clean. Spent the day in the pool which was very clean as well. Will be back soon!

6

Kasandra

May 30, 2023

·

Stayed 1 night

We asked for a blanket late at night, and they said there was no staff to provide what we needed

We asked for a blanket late at night, and they said there was no staff to provide what we needed

10

Antonio

Dec 15, 2025

·

Stayed 1 night

La habitación estaba muy limpia y el personal fue muy amable

La habitación estaba muy limpia y el personal fue muy amable

6

Roberto

Oct 10, 2023

·

Stayed 5 nights

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.

4

Sergio

Mar 27, 2025

·

Stayed 1 night

Parking is horrendous due to event center, their system was not activating room keys which made it very inconvinient to go in and out of the room ,I needed the attendant come and open my door every time I came back. There was no toiletries and towels were paper thin with no floor towel availiable for shower, very noisy place.

Parking is horrendous due to event center, their system was not activating room keys which made it very inconvinient to go in and out of the room ,I needed the attendant come and open my door every time I came back. There was no toiletries and towels were paper thin with no floor towel availiable for shower, very noisy place.

8

Marco Antonio

Dec 18, 2025

·

Stayed 1 night

La amabilidad del personal

La amabilidad del personal

10

Maria A.

Nov 25, 2025

·

Stayed 2 nights

Pet friendly, clean rooms and professional staff.

Pet friendly, clean rooms and professional staff.

4

JESUS

Mar 19, 2023

·

Stayed 1 night

Mala calidad en servicio, al llegar tardan en registrar, en la mañana no dejan descansar, llegan temprano a tocar la puerta y preguntar si se hospedara más días, y ya tienen esa información, no habia toallas en la habitación, el piso sucio, las toallas corrientes, la puerta del baño haciendo mucho ruido.

Mala calidad en servicio, al llegar tardan en registrar, en la mañana no dejan descansar, llegan temprano a tocar la puerta y preguntar si se hospedara más días, y ya tienen esa información, no habia toallas en la habitación, el piso sucio, las toallas corrientes, la puerta del baño haciendo mucho ruido.

8

Mario

Dec 19, 2025

·

Stayed 1 night

El hotel no es muy grande, las habitaciones tienen un buen tamaño, el personal es servicial y atento, el estacionamiento es suficiente, la ubicación es excelente

El hotel no es muy grande, las habitaciones tienen un buen tamaño, el personal es servicial y atento, el estacionamiento es suficiente, la ubicación es excelente

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AI-generated summary based on recent guest reviews

Location

Location is convenient and fairly central, with easy access and several nearby restaurants and a small shopping center; some found it tranquil. Street noise affects certain rooms, and parking can feel tight.

Related guest reviews

8

Elianet

Mar 24, 2025

·

Stayed 1 night

Muy tranquilo, varios restaurantes cercanos, accesible.

Muy tranquilo, varios restaurantes cercanos, accesible.

8

Giovanni

Jul 13, 2024

·

Stayed 1 night

Me gustó su accesibilidad y ubicación muy céntrica No me terminó de gustar la comodidad del colchón y sus cobijas

Me gustó su accesibilidad y ubicación muy céntrica No me terminó de gustar la comodidad del colchón y sus cobijas

10

María del Pilar

Aug 25, 2024

·

Stayed 1 night

Muy cómodo y fácil acceso

Muy cómodo y fácil acceso

6

Roberto

Oct 10, 2023

·

Stayed 5 nights

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.

8

Mario

Dec 19, 2025

·

Stayed 1 night

El hotel no es muy grande, las habitaciones tienen un buen tamaño, el personal es servicial y atento, el estacionamiento es suficiente, la ubicación es excelente

El hotel no es muy grande, las habitaciones tienen un buen tamaño, el personal es servicial y atento, el estacionamiento es suficiente, la ubicación es excelente

8

Gerardo

Aug 26, 2024

·

Stayed 3 nights

El estacionamiento siempre estaba lleno

El estacionamiento siempre estaba lleno

8

Bertha

Oct 12, 2025

·

Stayed 1 night

La habitación muy amplia y cómoda. Tenía habitación en segundo piso, tuve q subir con maleta por escalera, se escucha muchísimo el ruido de la avenida toda la noche, y el agua de la regadera sale muy poca y sin presión. La cama cómoda y habitación limpia.

La habitación muy amplia y cómoda. Tenía habitación en segundo piso, tuve q subir con maleta por escalera, se escucha muchísimo el ruido de la avenida toda la noche, y el agua de la regadera sale muy poca y sin presión. La cama cómoda y habitación limpia.

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Dining

Breakfast feedback is mixed: one guest enjoyed it, while others found it cold or not ready on time.

Related guest reviews

2

Joel

Jun 2, 2024

·

Stayed 1 night

El servicio en la recepción es malísimo La habitación tenía un olor a humedad, el desayuno que ofrecen o estaba listo a las 7:00 am y la persona que atiende estaba en el baño y las bebidas las tenían con candado, te piden 100 pesos para el depósito de tu llave de habitación, nunca vuelvo a instalarme en ese hotel.

El servicio en la recepción es malísimo La habitación tenía un olor a humedad, el desayuno que ofrecen o estaba listo a las 7:00 am y la persona que atiende estaba en el baño y las bebidas las tenían con candado, te piden 100 pesos para el depósito de tu llave de habitación, nunca vuelvo a instalarme en ese hotel.

10

Gustavo

Jul 18, 2024

·

Stayed 1 night

Beautiful place, clean, excellent service and breakfast too. I like it.

Beautiful place, clean, excellent service and breakfast too. I like it.

2

Elias

Nov 20, 2025

·

Stayed 1 night

The stay was awful. The electricity went out, the bathroom started overflowing, the breakfast was cold and mushy. There were cockroaches and a bad smell. I will never stay here again. Plus we were overcharged once we arrived at the hotel.

The stay was awful. The electricity went out, the bathroom started overflowing, the breakfast was cold and mushy. There were cockroaches and a bad smell. I will never stay here again. Plus we were overcharged once we arrived at the hotel.

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AI-generated summary based on recent guest reviews

10

Ernesto

Apr 17, 2026

·

Stayed 1 night

Very kind personnel. Excellent staying. Thank you

Very kind personnel. Excellent staying. Thank you

10

Hector

Apr 8, 2026

·

Stayed 2 nights

.

.

4

Julieta

Dec 26, 2025

·

Stayed 2 nights

Could improve

Could improve

6

amin

Dec 22, 2025

·

Stayed 1 night

Water pressure

Water pressure

2

abril

Dec 21, 2025

·

Stayed 1 night

Terrible!

Terrible!

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 17:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Stay Inn Hotels

Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately MXN 95.00 for adults and children.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of MXN 350 per pet plus a one-time cleaning fee of MXN 350. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 5:00 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of MXN 350, subject to availability.

Is there an airport shuttle service available?

Airport shuttle services are available; details regarding pricing and arrangements can be obtained by contacting the property directly.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The property is located in Reynosa, connected to a shopping center, within a 5-minute drive of Plaza H100 and Peripheral Path Plaza, and approximately 13.1 miles from La Plaza Mall.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is operational year-round.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and any requests should be made in advance for confirmation.

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Prices for upcoming dates

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.