Name: Hotel Metropolitan Kawasaki
Address: 1-5 Omiya-cho Saiwai-ku Kawasaki-city, Saiwai Ward, Kawasaki, Japan, Kawasaki, Kanagawa Prefecture, JP
Price range: $106–$266 per night
Rating: 9.15

What guests think

Across the reviews, Hotel Metropolitan Kawasaki stands out for friendly, professional staff, very clean spaces, and a highly convenient location beside JR Kawasaki Station with easy links to Yokohama, central Tokyo and Haneda, all contributing to smooth, enjoyable stays.

Guests appreciate practical extras like a self-service laundry and facility room, while noting the small, cardio-only gym and occasional live music in the lobby. Rooms are typically quiet and spacious for Japan with large bathrooms featuring separate shower and tub and strong water pressure, though a few mention slight humidity, a drafty window, or faint train noise on lower floors. Breakfast and on-site dining are widely enjoyed, with occasional remarks about limited or lukewarm items and child surcharges. Expect a modern, well-run base that excels at transit access and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Useful amenities include a self-service laundry and a handy facility room; some guests also mention live music in the lobby on Fridays. The gym is small with mostly cardio machines, and a few found parking or drop-off signage confusing.

Related guest reviews

8

Hiroaki

Mar 29, 2024

·

Stayed 7 nights

日本出張や帰国するときにいつもお世話になってます。今回ランドリーの機会が新しくなっていて、１台で洗濯とドライヤーが出来るのでさらに便利になったなと思いました。普段はジムを使うのですが、ウェイトトレーニングの器具がないのがちょっと残念だなと思います。狭いスペースですが、ダンベルとベンチ、ケーブルマシンくらいあっても良いかなと思います。ご参考まで。

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10

Bona

Jun 19, 2025

·

Stayed 2 nights

The location is next to Kawasaki bus station, Kawasaki train station and 4 shopping centres. There are many places to eat nearby, including its own restaurant. All the staff are helpful and friendly, the cleaners, wait staff at the restaurant and receptionists are great. There is live music on Friday evenings in the lobby. The breakfasts are nice. The rooms are a little bit bigger than than usual Japanese hotel rooms.

10

Bona

May 22, 2025

·

Stayed 5 nights

Fantastic hotel in Kawasaki centre centre. The location is the main positive; just about next to the main bus station, short walking distance under a roof to the Kawasaki train station and Lazona shopping centre, right next to many restaurants, with a convenience store below. The rooms are nice and comfortable, a little bigger than standard Japanese hotel rooms (small). The rooms appear new and well-kept and clean. There is a safe and fridge in the room. Every Friday evening there is live music in the lobby. The laundry room is very big with a games table and places to sit and sort your laundry, though only 6 machines. The gym is so small and only has cardio machines. A big downside is that the hotel is so popular that it quickly gets fully booked.

10

Matthew

Oct 12, 2025

·

Stayed 2 nights

Wonderful hotel with a free pong arcade game in the laundry!

10

Rankin

May 15, 2025

·

Stayed 5 nights

Amazing staff.. Very nice hotel for the price point. Great amenities with a very nice laundry facility. Unfortunately, half the room‘s face the railroad tracks, but the positive side is that you are a very short walk from the train station. The thermostat is very confusing and I never could get it set quite right. The exercise room is lacking in equipment. But overall, a great place.

8

Abbas

Oct 19, 2024

·

Stayed 3 nights

Close to localities. The gym described here is not a gym, just a few running machines.

10

Jacky Man Kit

Jan 20, 2025

·

Stayed 1 night

Very good clean and well maintained hotel with professional service staff who were polite and very efficient and helpful The parking entrance area could use a bit more signage though, couldn’t find it at first

10

YIU MING

Jan 22, 2026

·

Stayed 4 nights

Hotel Metropolitan Kawasaki matches its status as a four stars hotel. The room is spacious and clean. Staff are nice and friendly. There is a gym and a facility room. The latter offers game, printer, microwave and washing machine which is good for long stay room guests. It is a bit far from Central Tokyo, but Kawasaki by itself is a self contained town.

10

Christian

Dec 4, 2024

·

Stayed 5 nights

Hotel was modern, clean outside of Tokyo city limits with quick access to train as well as multiple shopping and eating options. Had access to laundry and data center on 3rd floor which was very convenient. Great stay with family!

10

KF

Aug 27, 2024

·

Stayed 4 nights

Very nice and clean, with excellent and economical parking area with the hotel. Great staff hospitality and helpfulness. Large metro station and superb shopping mall next to the hotel. Strongly recommended.

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Cleanliness

Reviews consistently praise very clean rooms and public areas. A few note minor lapses such as a carpet smell, a missed item in bedding, or towels/glasses not replaced.

Related guest reviews

8

Ka Lam

Nov 3, 2025

·

Stayed 7 nights

I would like to let you know that there is an unpleasant smell coming from the carpet in my room. Apart from that, I would like to express my appreciation to the housekeeping staff — the room is always cleaned very neatly every day. The front desk staff are also very polite and helpful, which makes the stay even more pleasant. I also appreciate the hotel’s convenient location. The parking facilities are excellent, and there are many shops and malls nearby, which is very convenient for guests.

10

Tsuyoshi

Sep 2, 2025

·

Stayed 1 night

余裕のある広さの部屋、十分な清掃、ある程度の防音性、教育の行き届いたスタッフ等で値段に見合わない満足感が得られるホテルな印象です。問題点を挙げるならば、フロントや朝食会場が混む、外からの防音性が完璧ではない、洗面台が少々使いづらい、このくらいでしょうか。個人的には横浜や川崎周辺に用事があるならマストのホテルだと思います。

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10

Edgar

Mar 10, 2026

·

Stayed 8 nights

Amazing location in between Yokohama and Tokyo. Staff was the best and the cleanliness was perfect!

10

jonathan

Mar 5, 2026

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Stayed 1 night

Clean room, bathroom, outside hallway, lobby, elevators. Staff very attentive and professional. No complaints.

8

MINAMI

Nov 3, 2025

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Stayed 2 nights

掛け布団の中にペットボトルのキャップが入っていた。以前使用した誰かのものがそのまま入ってるかと思うと少し不衛生を感じて残念でした。ベッドの上の枠にキャップは置いておきました。その他スタッフの対応等、安心して利用できる。

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10

Michele

Nov 3, 2025

·

Stayed 16 nights

The staff was very professional and courteous. The room was comfortable and the location was great. The only thing I couldn't understand was why the housekeeping staff did not remove the used bath towels when they came to clean the room. The towels were hanging on the provided towel rack.

8

sumyi

Feb 24, 2024

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Stayed 5 nights

Somewhere is dirty

10

Robert

Dec 17, 2025

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Stayed 2 nights

Room was spotless and the staff was exceptional!

10

??

Sep 23, 2024

·

Stayed 1 night

清潔でスタッフの皆さんは丁寧で素晴らしかったです。ありがとうございました。

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10

Regina

Dec 28, 2024

·

Stayed 3 nights

The hotel is extremely convenient for young families because of the amenities for babies (cribs, bottle sterilizer, baby bathtubs, etc.) and young children. It is also close to the station and lots of shopping areas so you can easily buy some supplies if you need them. We also liked that we were able to send some of things to the hotel before our trip so we didn’t have to bring them ourselves. Checkin was fast and the room was ready even though we arrived an hour before the checkin time. We also appreciate that the front desk and restaurant staff are very attentive to the needs of their guests.

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Rooms

Rooms are generally quiet and spacious for Japan, with comfortable layouts and large bathrooms featuring separate shower and tub with strong water pressure. A few guests mentioned slight humidity, a drafty window, or faint train noise on lower floors.

Related guest reviews

10

SHUFANG

Jul 14, 2024

·

Stayed 2 nights

地點方便，房間寬敞清潔舒適，住在八樓早上會聽到一點電車的聲音。

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10

Wayne

Sep 10, 2024

·

Stayed 20 nights

The Urban Queen hotel room I stayed in is very modern, it has a 55inch 4k TV with Netflix, YouTube, in-built Chromecast and other Aps. The room has many amenities such as, stylish Pyjama sets, Slippers, Toiletries, a Steamer, Safe, Fridge, Kettle and many more. It has an intelligent toilet and a well thought out bathroom layout with rainfall shower on one side and a bathtub with power shower on the other side. The room has a great big wall window view and plenty of lighting options within the room. There's a comfy L shaped couch to compliment your bed. I found the staff very friendly and professional too. I would also recommend including the breakfast buffet in your stay to get your day started, Great breakfast!

8

JUNICHI

Oct 12, 2025

·

Stayed 1 night

すぐ隣に電車が走っているのですが全く騒音が無いので快適に寝れました。

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10

Herrick

Sep 20, 2025

·

Stayed 2 nights

Roomy comfortable n neat

10

Akina

Nov 12, 2024

·

Stayed 1 night

部屋がスタイリッシュで清潔下に電車のホームが見える部屋を選んだが、電車の音もほとんど気になりませんでした。スタッフさんも皆とても感じがよかった

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10

Maikou

Jul 8, 2025

·

Stayed 2 nights

Room was spacious and bathroom was big and roomy. Would definitely stay here again!

10

Ronald Edward

May 27, 2024

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Stayed 4 nights

This property is ideally located, and a bargain by Tokyo standards. The rooms are spacious (again, by Tokyo standards), clean and with good amenities. The breakfast buffet is well above grade for this type of hotel. The location is very convenient, attached by walkway to JR Kawasaki Station, connected by rail to Haneda, and if taxi is preferred, a reasonable taxi ride (not too far, not too expensive). I have found my new go-to hotel for business travel to Tokyo/Yokohama.

10

ming chuan

Aug 16, 2024

·

Stayed 4 nights

空間很大，乾濕分離的浴室、廁所，距離川崎JR站很近，而且車站附近也有很多美食

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10

Masako

Oct 29, 2024

·

Stayed 7 nights

The room was large and a bathroom was separated and spacious. Breakfast buffet was excellent. A lot of shopping malls around it.

10

Takahiro

May 25, 2025

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Stayed 2 nights

Extremely courteous staff Rooms are spacious enough for those used to living spaces bigger than a typical Japanese offering. Bathroom is nice and large.

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Service

Service is a standout: staff are friendly, professional, and proactive, assisting with luggage forwarding, lost items, baby cribs, and taxis. Isolated comments cite incorrect information or less warm interactions.

Related guest reviews

2

aoshima

Feb 16, 2026

·

Stayed 2 nights

誤情報を提供するスタッフがいる事に憤りを感じています。ホテルの誰を信じて良いのか分からなくなりました。

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10

Sandy

Feb 3, 2025

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Stayed 4 nights

The hotel staff is outstanding. Extremely friendly and assisting the customer with every question and wish.

10

gordon chung yeung

Oct 14, 2025

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Stayed 5 nights

Amazing stay with my family of 4. Staff was excellent, helped us with shipping our luggage to our next hotel in Kyoto. The location is near family Mart and 7-11 and nearby several malls. I would stay here again! High recommend!

10

Enrique

Apr 3, 2025

·

Stayed 5 nights

First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future. The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top. But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese; they looked after us like any other guest. They helped us promptly when we left a medicine in our room, they secured our luggages until we came back to Tokyo from a domestic trip, and they assisted us when we had our luggages sent to the airport. I'm reminded of Omotenashi - the Japanese value of looking after guests with much care and hospitality. The hotel staff truly embodies this value. Highly recommend this property for anyone staying in Tokyo.

10

KA YAN KAMY

Dec 31, 2023

·

Stayed 4 nights

酒店前台職員幽默風趣，具專業態度照顧住客需要。房間整潔衛生，房務職員會細心提點每天打掃時間，以免住客錯過房間打掃機會。酒樓毗鄰大型購物商場，鄰近JR川崎站，即使由酒店前往東京近郊地方也十分方便。

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10

C Y C

Jan 9, 2026

·

Stayed 9 nights

I would like to say a big thanks to 小池 and another lady whos wear glasses (sorry that i dont know her name) very helpful and try their best to find my son soft toy. Actually, all the staffs are very helpful 😊 Im very happy with our staying.

10

Kazue

Dec 4, 2025

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Stayed 1 night

Staff were all very kind and room was very clean and nice. We requested a baby crib at a very last minute but they replied right away and said they can set up for us.

10

Wataru

Dec 19, 2025

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Stayed 4 nights

代理で受け取って頂いた荷物を丁寧に保管頂いていたり、客室まで届けて頂けるなど非常に丁寧なサービスを提供頂きました。

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10

Pamelyn

Jun 6, 2025

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Stayed 4 nights

Staff was courteous and helpful. Also initiated taxi service to the Haneda airport for us. So convenient.

10

Man Hong

Jul 3, 2025

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Stayed 3 nights

Helpful frontdesk staff and supporting housekeeping staff. Excellent location. Good hotel brand of JR EAST hotel. Will recommend others and return shall I choose Kawasaki to stay.

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Location

Excellent position next to or connected with JR Kawasaki Station and major malls, giving easy access to Yokohama, central Tokyo, and Haneda Airport. The area is convenient for dining and shopping and generally feels safe.

Related guest reviews

8

katsuya

Jul 15, 2024

·

Stayed 3 nights

It is close to Kawasaki Station and Haneda Airport. There are convenience stores and restaurants around the hotel. It is also convenient to go to Yokohama. The hotel's laundry facilities are also extensive. I think it is a very convenient place when you travel to Tokyo.

10

Mary

Oct 23, 2025

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Stayed 3 nights

Very convenient location near to Kawasaki station and close to several large shopping malls

10

miguel

Sep 8, 2025

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Stayed 2 nights

The hotel quality and staff was excellent. Location is perfect. Walking distance to the train station (3min)< CSS s and to never ending shops/food. Mini mart next door.

10

Willy

Jun 15, 2025

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Stayed 2 nights

Location is convenient, staff are friendly and service was good with attention to detail. Room was clean and the stay was very comfortable.

10

Lee

Aug 9, 2025

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Stayed 5 nights

Location is very convenient.

10

Theo

Jan 13, 2026

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Stayed 3 nights

Very friendly and helpful staff. Hotel is very conveniently located, within JR Kawasaki Station's shopping complex. It is also convenient in the sense that Kawasaki is just a 20 min train ride away from Tokyo Station, and a 10 min ride from Yokohama. In all, a comfortable stay in a nice quality hotel. Highly recommend to whoever is struggling with hotel prices in Tokyo or Yokohama, and if you don't mind the train ride.

10

Kitty

Apr 7, 2025

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Stayed 3 nights

Great location & convenient transportation to airport & Tokyo

10

Janet

Nov 24, 2024

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Stayed 1 night

Wonderful staff and hotel. What a vacation hotel should be. In front of the train station and bus station as well and the area offers a lot of shopping, restaurants and pretty much anything that you would want to do.

10

Linda

Aug 25, 2025

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Stayed 3 nights

Great hotel and foreigner friendly. Staff is very polite. Great location.

10

leonard

Jan 6, 2025

·

Stayed 4 nights

Convenient location for train , shopping & dining. Close to both Yokohama & Tokyo

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Dining

Breakfast and on-site dining receive frequent praise for taste and variety. Some guests found the buffet limited or a few items lukewarm, and one noted extra charges for children at breakfast.

Related guest reviews

10

Ming Sue

Nov 18, 2025

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Stayed 2 nights

very delicious food, clean and comfortable room. very helpful staff

10

Anastasia

May 8, 2025

·

Stayed 5 nights

大概都很好，早餐可提供多點選擇

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8

Maryanne

Feb 9, 2024

·

Stayed 10 nights

My only suggestion would be to improve, the food at the buffet. Many times the food was cold. Thank you.

10

sasa

Nov 16, 2025

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Stayed 1 night

チェックインの際、テキパキと丁寧に対応してくれて気持ちが良かったです。エレベーターから室内へ向かう際も清潔感あってとても良かったです。アメニティも豊富で助かりました。宿泊費に駐車場代が込のお値段なら尚良かったです。朝食も種類豊富で、特にパンが美味しかったです。出来たてのオムレツも作って頂き美味しくいただきました。また宿泊したいと思えるホテルです。

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10

David

Jan 28, 2024

·

Stayed 1 night

Stayed for one night before we flew from Haneda. It’s a great alternative to staying at a more expensive airport hotel. The best bathroom we experienced in Japan. Very good buffet breakfast apart from the coffee

10

Ryoko

Jul 11, 2024

·

Stayed 1 night

Frühstück Buffet war super lecker und tolle Auswahl.

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10

Nasir

Dec 9, 2024

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Stayed 3 nights

We loved every bit of our stay, but the breakfast was most amazing part of the experience.

10

Jahanzaib

Jun 14, 2025

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Stayed 8 nights

If you are looking for a quiet, clean, kids friendly and centrally located right next to restaurants, shopping, within 15 kms radius of Haneda airport, next to a main train station! Then yes it’s the hotel you should book. Definitely a 4 star hotel with amazing staff ready to help whenever you need anything. Buffet breakfast is a must with lots of options to eat. Just to be considerate about children breakfast buffet its not included when you book with rooms you have to pay 1300 yen per child extra. We stayed for 8 nights and thoroughly enjoyed our stay with the hotel. I will not hesitate to book it again when I return for my holidays to Japan again. Its connected to a shopping centre and 5 minutes walk to Kawasaki train station. Rooms are clean and good sized, just the beds are not big enough if you are considering of sleeping 2 adults in one bed. There is a sofa that can be used as bed. A bed can hold two small kids or one adult easily. They have facilities like washing machines, gym, drawing room, cafe, restaurant for breakfast lunch and dinner, they have entertainment facilities in lobby every Friday evening. We had a fabulous stay.

10

Myrna

Dec 16, 2025

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Stayed 4 nights

Really nice room. The bed is very comfortable higher end linens, breakfast buffet terrific. Many choices.

10

Anthony

May 11, 2025

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Stayed 4 nights

The hotel is everything you would expect from a 4 star hotel. The buffet breakfast was limited and would be something I would reconsider in the future.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$110
February	$117
March	$138
April	$147
May	$140
June	$116
July	$128
August	$130
September	$117
October	$143
November	$149
December	$146

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $154	3 $186
4 $114	5 $131	6 $142	7 $227	8 $148	9 $144	10 $266
11 $211	12 $122	13 $138	14 $148	15 $149	16 $165	17 $186
18 $122	19 $126	20 $139	21 $139	22 $171	23 $144	24 $228
25 $122	26 $122	27 $133	28 $143	29 $144	30 $144	31 $188

Hotel Metropolitan Kawasaki

Prices for Hotel Metropolitan Kawasaki

Monthly average prices

About this property

Location

Room options

Standard Queen Room

Standard Twin Room

Urban Corner Twin Room

High Floor Twin Room

High Floor Queen Room

Urban Corner Queen Room

Twin Room Disability Access

High Floor Twin Room with Extra Bed

Urban Twin Room

Standard Twin Room with Extra Bed

Suite

Urban Queen Room

Guest reviews of Hotel Metropolitan Kawasaki

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Metropolitan Kawasaki

Considering this hotel for your Kawasaki trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $243	22 $151	23 $106	24 $106	25 $111	26 $170
27 $121	28 $134	29 $141	30 $141