The Grand Residence Hotel Hakata

Bed was very uncomfortable. Thought we had two beds was one bed and couch.

We arrived to the hotel and found that it did look anything like the lovely clean and bright pictures we had seen listed. It was dark, and there were several stains dotted around the apartment from walls to sofa to carpet. This had already put us off, and then we opened the bathroom door to be greeted by the smell of raw sewage coming up from the drains. Due to arriving after an International flight, we made do and stayed for 1 out of the 2 nights booked. The next morning the smell had become 10x worse and was filling the apartment. I no longer felt comfortable staying here when I had paid over £160 for 2 nights, I expected far better, and booked myself into another hotel up to road to enjoy the last night of our stay in Fukuoka there. Along side this, we were greeted with very lacking kichen supplies, one kitchen knife, 4 spoons, a plate, 2 glasses and a pot come pan. No oil, no utensils to cook with. Other than the location and easy check-in / out I would unfortunately not recommend this property

The room was clean, and while the draft and noise from the heat pump above the bed were a bit bothersome, its functionality was otherwise satisfactory. The motorcycle noise from the street at night was quite inconvenient. Although it was stated in their policy, I was a little disappointed to be asked for an extra fee just to store a long-term guest's luggage for about two hours after check-out. In the end, I took my luggage at the check-out time and used a locker at the station.

Spacious. Good locations.

Great location! Easy access! Walking distance from Higashi-Hie Train station. Spotless clean and organized. I love this place! Thank you so much for everything Grand Residence Hotel Hakata!