Name: THE FLAG West M.
Address: Bockenheimer Landstraße 38 - 40, Frankfurt, Hessen, Germany, Frankfurt, Hessen, DE
Price range: US$87–US$1,876 per night
Rating: 8.7

What guests think

Across reviews of THE FLAG West M., guests consistently highlight the convenient Westend location near transit and sights, modern room design with useful kitchenettes, and generally friendly service, creating an appealing base for city visits and business stays.

Common drawbacks include air conditioning that is hard to control or too warm, glass-walled showers with limited privacy, and pillows or mattresses that some found uncomfortable. Housekeeping is scheduled every three days, and several guests noted lapses such as missed room refreshes or slow replenishment of basics. Breakfast feedback is mixed—many enjoyed it, but others found it repetitive, costly, or poorly managed—and parking is limited, so pre-booking is advised. Overall, expect a stylish, well-located stay with a few operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a pleasant rooftop terrace and a comfortable lounge. Parking is limited and typically needs pre-booking, with some using nearby garages; an adjoining restaurant/bar is referenced in multiple reviews.

Related guest reviews

10

Mihnea

7 Jul 2024

·

Stayed 1 night

Modern design property in excellent Westend location. Cool bar and restaurant.

10

Gavin

1 Apr 2025

·

Stayed 1 night

Remember to do the car parking reservation early

10

Viktor

13 Feb 2025

·

Stayed 2 nights

muy buen hotel y espectacular restaurante

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10

Ellis

19 Jun 2025

·

Stayed 3 nights

Limited parking within in the area, if you bring rental car beware.

8

James

13 Nov 2024

·

Stayed 2 nights

Nice, well maintained hotel with good location and parking - just make sure you pre-book the parking, otherwise its a 10 minute walk to the nearest garage. The hotel doesn't have its own restaurant and bar, there is an adjoining restaurant you can make a purchase in and take to the hotel lounge. Bed was comfortable but the pillows were TERRIBLE, either one tiny pillow or a huge overstuffed square pillow. I can't stand this trend for square pillows. Looked nice on the bed but made for an awful nights sleep, either virtually no pillow or neck at 45 degrees. Aircon was odd. I followed the instructions in the room and it just kept pumping out heat, even when set to the lowest setting - range was +/- 3, not temperature. Even when turned off it kept coming on with heat. Had to sleep with the window open which was freezing. If I had to I would stay here again but given a choice I will try an alternative.

8

FRANCIS

28 Apr 2024

·

Stayed 2 nights

Bel’établissement que je recommande sur Frankfurt. Une terrasse sympathique au dernier étage. Très bien insonorisé et excellemment bien conçu. Une belle réussite. Personnel sympathique excepté un membre du personnel dans la salle des petits déjeuner. De retour en fin d’après-midi pour après une première nuit nous avons constaté que la chambre n’avait pas été faite. Nous y retournerons toutefois si l’occasion se présente sans hésitation.

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8

Josefine

26 Sept 2024

·

Stayed 1 night

I like the roof top and the urroundings everything very near, even the metro

10

Martin

13 Oct 2025

·

Stayed 2 nights

Excellent service from start to finish. Well appointed room, stylish design and spotlessly clean! The staff were extremely helpful and friendly nothing was too much trouble. The bed was very comfortable and the Nespresso machine was great in the morning. Would highly recommend this hotel. There is a nice sized gym and a large comfortable lounge to relax in.

10

Markus

6 Apr 2023

·

Stayed 1 night

Ich habe meinen Aufenthalt mehrfach verlängert: - top Lage - moderne und gepflegte Einrichtung - sehr gutes Restaurant - Freundliches Personal in allen Bereichen Unbedingt Empfehlenswert!

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10

Markus

18 Jun 2023

·

Stayed 2 nights

Schönes und komfortables Zimmer, die Dusche ist zum Zimmer verglast und lässt sich nicht zumachen; Tiefgarage ist schwer zu bekommen, aber grosses Parkhaus ist 5 Min zu Fuss verfügbar; Parkhaushöhe ist mit 2m angegeben, aber das erste Tor kann knapp werden...

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AI-generated summary based on recent guest reviews

Cleanliness

Many describe rooms and public areas as clean or spotless, but feedback is mixed due to occasional dust, drain odors, and missed restocks. Housekeeping runs every three days, with some reports of rooms not serviced during stays.

Related guest reviews

10

John

26 Dec 2025

·

Stayed 2 nights

Clean, modern, stylish room. Friendly staff.

6

Gulin

3 May 2025

·

Stayed 1 night

The room was dusty and shower was weird. Location is perfect.

10

ADRIAAN VAN

20 Apr 2024

·

Stayed 1 night

The rooms are clean and efficient

10

Khaled

1 Jun 2025

·

Stayed 3 nights

Rooms are very clean and staff is friendly

8

Boris

15 Mar 2024

·

Stayed 2 nights

The mattresses are too soft and definitely need to be replaced for a while. Be aware that Room cleaning is only every three days. They only let you do early check-in when you pay extra, even if rooms are cleaned already. Location is very convenient.

6

Michaela

13 Jun 2025

·

Stayed 1 night

Aus den Abflüssen riecht es nach Gulli, dass verwindet erst wenn man lange das Wasser laufen lässt. Der Geruch im Zimmer verfliegt dann nur sehr langsam trotz geöffnetem Fenster.

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10

Artem

13 Oct 2025

·

Stayed 1 night

Nice clean hotel with a great staff and perfect location. 5 min walk to the downtown and 3 min walk to the REWE groceries store with code machine

4

Claudia

2 Nov 2025

·

Stayed 2 nights

Zimmer werden nicht geregereinigt,

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10

Jamal

10 Oct 2024

·

Stayed 7 nights

Comfort and cleanliness, the room was exceptionally clean and well-maintained, making it feel comfortable and welcoming from the moment I stepped in.

8

Salo

4 Mar 2026

·

Stayed 2 nights

Everything worked except: 1- Upon arrival we were informed that there is no daily cleaning service. Only once every 3 days. This was never mentioned on the site. 2- We never got the toilet paper we requested and when we complained about it at check-out, the girl told us: “The guy that was in charge of the reception las night is new”. Other than that, great location and nice property.

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Rooms

Modern, well-designed rooms with views or kitchenettes earn praise. Recurring issues include A/C that is difficult to cool, glass-walled bathrooms offering little privacy, and comfort complaints about pillows or mattresses; some rooms also faced noise or drainage problems.

Related guest reviews

8

Finn Yngvar

2 Dec 2025

·

Stayed 1 night

Alt for hard seng. Har aldrig opplevd et hotell med så dårlig madrass i senga. Litt rart at dusjen var midt i rommet bak en glassvegg slik at andre i rommet kan se på at du dusjer. Det var heller ikke noen ordentlig dør til toalettet.. Bra frokost med hyggelig personal. Nytt, rent og pent.

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6

Heidi

5 Jul 2025

·

Stayed 1 night

The AC did not work and the staff was willing to change my room. As I was there one night and tired, I decided against that. The room is very cute and hip.

8

Eric

27 Aug 2023

·

Stayed 4 nights

Nicely renovated rooms. If you're used to controlling air conditioning (and run hot like I do), you'll find the automatic air conditioning you can barely affect (especially automatic shutoff at night) pretty infuriating.

10

Maria

19 Oct 2025

·

Stayed 2 nights

De kamer was ruim en schoon. De wc en de douche zijn apart en dat vind ik een plus, want hygiënisch. Er was voldoende kastruimte. Ik heb goed geslapen op het bed, dat was fijn. De mini-keuken was ook een plus met het koffiezetapparaat en de waterkoker. Ik miste alleen roerstaafjes en bestek. Het hotel is op loopafstand van Alte Oper (het operahuis) en goed te bereiken met het OV (S-Bahn en U-Bahn). Je bent zo op het centraal station en in het centrum. De buurt was rustig en veilig; een verademing. Ook het personeel was professioneel, vriendelijk en zeer behulpzaam. Heel veel dank voor een fijn verblijf.

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8

shmuel s

10 Sept 2024

·

Stayed 5 nights

A/C is not great . Was hot in the room

6

andrew

2 Apr 2024

·

Stayed 4 nights

Did not like the low beds, and the clear glass looking into shower.

8

Karen

15 Jun 2023

·

Stayed 2 nights

The room was lovely, however if you like your room really cold the air conditioning will not be to your liking. They didn’t have parking available for our stay but the staff was friendly (except the last day at breakfast). I would stay here again with lower expectations.

8

James

13 Nov 2024

·

Stayed 2 nights

Nice, well maintained hotel with good location and parking - just make sure you pre-book the parking, otherwise its a 10 minute walk to the nearest garage. The hotel doesn't have its own restaurant and bar, there is an adjoining restaurant you can make a purchase in and take to the hotel lounge. Bed was comfortable but the pillows were TERRIBLE, either one tiny pillow or a huge overstuffed square pillow. I can't stand this trend for square pillows. Looked nice on the bed but made for an awful nights sleep, either virtually no pillow or neck at 45 degrees. Aircon was odd. I followed the instructions in the room and it just kept pumping out heat, even when set to the lowest setting - range was +/- 3, not temperature. Even when turned off it kept coming on with heat. Had to sleep with the window open which was freezing. If I had to I would stay here again but given a choice I will try an alternative.

10

Dirk

8 Nov 2025

·

Stayed 1 night

Das Zimmer ist genau mein Stil - da fühlt man sich direkt heimisch. Super Aussicht und auch die Lage gefällt mir. U-Bahn fast vor der Tür… ich bin zwar nicht oft in Frankfurt, aber werde wieder kommen.

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2

Dillon

27 Jul 2025

·

Stayed 2 nights

The wifi here was TERRIBLE I could barely work on my laptop it kept cutting out. The shower didn’t drain properly and would fill up while showering and leak into the room. The AC kept turning off after an hour. The bed squeaked very loud anytime I moved and was uncomfortable. The pillows were flat as ever. Had a bad sleep. I wouldn’t ever book here again.

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Service

Service is generally friendly and helpful at reception and throughout the stay. However, there are reports of unreachable or unresponsive staff and confusion or errors around requests and breakfast billing.

Related guest reviews

8

Beate

12 Sept 2025

·

Stayed 1 night

Service an der Rezeption war super - sowohl beim Check-in wie beim Check-out. Zimmer waren funktionell, modern und sauber. Frühstück war eine Enttäuschung. Kaffee von der Siebträgermaschine gab es nur "für eine Gesellschaft", die Gäste mussten mit schlechtem Automatenkaffee vorlieb nehmen - das Ganze garniert mit unfreundlichen Antworten von dem Servicemitarbeiter. Auswahl am Buffet auch eher überschaubar.

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10

John

26 Dec 2025

·

Stayed 2 nights

Clean, modern, stylish room. Friendly staff.

6

Duyen Monica

1 Jan 2023

·

Stayed 1 night

Sink in the tea kitchen is clogged. No way to turn off the fan in the bathroom, which makes a irritating sound. My boyfriend went down to the reception earlier this night for questions regarding food service. The guy at the front desk wasn't service minded at all - answered only with yes/no, seemed like he got super bothered by the questions. One would thought that he really hated his job and customers. Too bad, it makes us not feel welcome at all. I don't look forward to breakfast tomorrow. Positive stuff, fresh looking and bright rooms. Wall between shower and room is see trough, which would be very awkward if you are traveling with family or friend since you don't get any privacy. Should have read and listened to the other reviews here. Unfortunately, I feel the same like many other guests that also left reviews with less than 3 stars.

10

Asya

4 Jun 2024

·

Stayed 2 nights

I enjoyed my stay in the hotel. It is a great team of people working there. They are friendly, knowledgeable, always ready to help. Thank you for a great service!

4

Carsten

2 Sept 2025

·

Stayed 1 night

Leider dieses Mal ein Flop. Im Zimmer scheint geraucht worden zu sein, Klimaanlage war kaputt und im Schrank waren nur zwei Kleiderbügel. Die Rezeption war leider telefonisch nicht zu erreichen. Nicht gut.

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10

Asya

4 Jun 2024

·

Stayed 2 nights

Great people work there and provide an excellent service!

10

Maria

19 Oct 2025

·

Stayed 2 nights

De kamer was ruim en schoon. De wc en de douche zijn apart en dat vind ik een plus, want hygiënisch. Er was voldoende kastruimte. Ik heb goed geslapen op het bed, dat was fijn. De mini-keuken was ook een plus met het koffiezetapparaat en de waterkoker. Ik miste alleen roerstaafjes en bestek. Het hotel is op loopafstand van Alte Oper (het operahuis) en goed te bereiken met het OV (S-Bahn en U-Bahn). Je bent zo op het centraal station en in het centrum. De buurt was rustig en veilig; een verademing. Ook het personeel was professioneel, vriendelijk en zeer behulpzaam. Heel veel dank voor een fijn verblijf.

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6

Patricia

13 Feb 2025

·

Stayed 1 night

This hotel was very conveniently located and the rooms were a god size and well kept. The staff was friendly but not super efficient. However, I found the beds not super comfortable. Also I made a reservation with breakfast included and upon arrival was told that in fact it was included but was charged breakfast, for some reason, the last two days of my stay. The hotel employee insisted that it was not included in my reservation. I think all in all it was an expensive hotel for what it offered.

10

Martin

13 Oct 2025

·

Stayed 2 nights

Excellent service from start to finish. Well appointed room, stylish design and spotlessly clean! The staff were extremely helpful and friendly nothing was too much trouble. The bed was very comfortable and the Nespresso machine was great in the morning. Would highly recommend this hotel. There is a nice sized gym and a large comfortable lounge to relax in.

8

Salo

4 Mar 2026

·

Stayed 2 nights

Everything worked except: 1- Upon arrival we were informed that there is no daily cleaning service. Only once every 3 days. This was never mentioned on the site. 2- We never got the toilet paper we requested and when we complained about it at check-out, the girl told us: “The guy that was in charge of the reception las night is new”. Other than that, great location and nice property.

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Location

Highly praised Westend location close to U- and S-Bahn, Alte Oper, Goethe University, shops, and the city center; quiet and safe neighborhood. Easy access to central sights and transport.

Related guest reviews

8

david

5 Aug 2025

·

Stayed 2 nights

Great location for the price

10

donna

4 Sept 2024

·

Stayed 2 nights

Co-working space. Incredible location, great neighborhood.

10

David

15 Sept 2025

·

Stayed 3 nights

I always stay here when I come to Frankfurt. It's very well located, fairly priced and the rooms are spacious and well furnished. Also the staff is very nice.

10

Ortal Paz

23 Jul 2023

·

Stayed 2 nights

Very good hotel, clean and quiet. Very conveniently located, next to a subway station, buses and a supermarket. Definitely recommended!

10

Catalina

1 Oct 2023

·

Stayed 4 nights

Great hotel close to Goethe University and the alt opera. 2 minutes to subway. 20-30 minute walk to old town. Perfect! Thank you for the hospitality!

10

Maria

19 Oct 2025

·

Stayed 2 nights

De kamer was ruim en schoon. De wc en de douche zijn apart en dat vind ik een plus, want hygiënisch. Er was voldoende kastruimte. Ik heb goed geslapen op het bed, dat was fijn. De mini-keuken was ook een plus met het koffiezetapparaat en de waterkoker. Ik miste alleen roerstaafjes en bestek. Het hotel is op loopafstand van Alte Oper (het operahuis) en goed te bereiken met het OV (S-Bahn en U-Bahn). Je bent zo op het centraal station en in het centrum. De buurt was rustig en veilig; een verademing. Ook het personeel was professioneel, vriendelijk en zeer behulpzaam. Heel veel dank voor een fijn verblijf.

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10

wilhelm

18 Apr 2025

·

Stayed 1 night

Modern hotel, very good location in the center of Frankfurt, good infrastructure with public transport and bars and restaurants.

10

Artem

13 Oct 2025

·

Stayed 1 night

Nice clean hotel with a great staff and perfect location. 5 min walk to the downtown and 3 min walk to the REWE groceries store with code machine

10

Dirk

8 Nov 2025

·

Stayed 1 night

Das Zimmer ist genau mein Stil - da fühlt man sich direkt heimisch. Super Aussicht und auch die Lage gefällt mir. U-Bahn fast vor der Tür… ich bin zwar nicht oft in Frankfurt, aber werde wieder kommen.

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8

Wai Yee

8 Sept 2024

·

Stayed 1 night

My stay at The Flag West M. was everything I hoped that it would be: easy to get to from the airport after taking the S-Bahn, safe and quiet neighborhood, and conveniently located in terms of getting to the city center and restaurants nearby. The staff were friendly and helpful. The only complaint I had is that the person staying in the room next door was very loud - it sounded like they were moving furniture and stomping around late into the night. I'm not sure if it is because of thin walls or I was just unlucky.

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Dining

Breakfast receives mixed reviews: several guests enjoyed it, while others found it expensive, repetitive, or poorly managed (including coffee service). Multiple reviews praise the connected restaurant/bar.

Related guest reviews

8

Yasuo

4 Dec 2025

·

Stayed 1 night

朝食は充実していたコーヒーマシンが優れている

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8

Beate

12 Sept 2025

·

Stayed 1 night

Service an der Rezeption war super - sowohl beim Check-in wie beim Check-out. Zimmer waren funktionell, modern und sauber. Frühstück war eine Enttäuschung. Kaffee von der Siebträgermaschine gab es nur "für eine Gesellschaft", die Gäste mussten mit schlechtem Automatenkaffee vorlieb nehmen - das Ganze garniert mit unfreundlichen Antworten von dem Servicemitarbeiter. Auswahl am Buffet auch eher überschaubar.

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8

Finn Yngvar

2 Dec 2025

·

Stayed 1 night

Alt for hard seng. Har aldrig opplevd et hotell med så dårlig madrass i senga. Litt rart at dusjen var midt i rommet bak en glassvegg slik at andre i rommet kan se på at du dusjer. Det var heller ikke noen ordentlig dør til toalettet.. Bra frokost med hyggelig personal. Nytt, rent og pent.

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10

Matko

12 Jun 2023

·

Stayed 5 nights

Excellent place and attentive staff. Places to improve: get actual ACs not the vent that can only minimally cool the air. Also - more diversity at breakfast. I stayed 5 days and the breakfast was exactly the same each day

8

Wanja

30 Mar 2024

·

Stayed 2 nights

No bathrobe and an ice cold room is a bad comination. You can only change the temp 3 degrees +/- and it was ok for sleeping but not getting up! Comfortable bed but terrible pillows. Breakfast is very nice with everything one can wish for and over all the service from the personell is outstanding. The hotel is located very convenient close to Ubahn station and very close to "innenstad". Nice, quiet area and safe to walk even at night.

8

Carsten

10 Sept 2024

·

Stayed 1 night

Ich war hier schon mehrmals zu Gast. Sehr gute Lage und gut eingerichtete Zimmer. Leider dieses Mal kein gutes Frühstück. Kaffee im Gegensatz zu sonst nur aus dem Automaten, keine Eier und auch sonst ein ziemlich abgeräumtes Buffet um 8.15, das nicht mehr aufgefüllt wurde. Bei dem Preis geht das gar nicht.

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10

Jesper

3 Nov 2025

·

Stayed 2 nights

Havde 2 overnatninger ifbm. Frankfurt Marathon. Alene det at morgenmaden var rykket 1 time frem, for at imødekomme maratonløberne får i sgu 5 stjerner for. Dejlig morgenbuffet. Værelset var pænt og rent og vi kunne bare gå i receptionen og hente flere brikker til kaffemaskinen. Helt klart et hotel jeg vil anbefale

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6

Patricia

13 Feb 2025

·

Stayed 1 night

This hotel was very conveniently located and the rooms were a god size and well kept. The staff was friendly but not super efficient. However, I found the beds not super comfortable. Also I made a reservation with breakfast included and upon arrival was told that in fact it was included but was charged breakfast, for some reason, the last two days of my stay. The hotel employee insisted that it was not included in my reservation. I think all in all it was an expensive hotel for what it offered.

10

Joachim

19 Nov 2025

·

Stayed 1 night

Frühstück zu teuer

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10

Markus

6 Apr 2023

·

Stayed 1 night

Ich habe meinen Aufenthalt mehrfach verlängert: - top Lage - moderne und gepflegte Einrichtung - sehr gutes Restaurant - Freundliches Personal in allen Bereichen Unbedingt Empfehlenswert!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$138
February	US$181
March	US$243
April	US$155
May	US$156
June	US$177
July	US$132
August	US$110
September	US$194
October	US$229
November	US$169
December	US$124

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10 $357	11 $151	12 $99
13 $94	14 $136	15 $167	16 $177	17 $171	18 $114	19 $106
20 $99	21 $155	22 $239	23 $230	24 $225	25 $197	26 $191
27 $126	28 $204	29 $192	30 $1,876

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $90	3 $91
4 $103	5 $123	6 $479	7 $471	8 $442	9 $301	10 $161
11 $100	12 $129	13 $158	14 $155	15 $227	16 $169	17 $93
18 $87	19 $110	20 $165	21 $158	22 $117	23 $115	24 $123
25 $94	26 $113	27 $145	28 $133	29 $109	30 $99	31 $96

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About this property

Location

Guest reviews

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What guests think

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